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9.2/10Excellent468 Reviews
Cleanliness9.4/10 9.4
Service9.2/10 9.2
Comfort9.4/10 9.4
Condition9.4/10 9.4
Location9.0/10 9.0
Neighborhood9.2/10 9.2
Value7.6/10 7.6
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Riviera Mackay
Enjoy stunning views from the rooftop terrace at Riviera Mackay, where complimentary Wi-Fi and concierge services are at your disposal. Other amenities include dry cleaning/laundry services and luggage storage. Self-parking is available onsite (subject to charges).
Each of the 28 air-conditioned rooms offers a fully equipped kitchen with a full-sized refrigerator/freezer and oven, along with a private furnished balcony. Entertainment is provided by a 42-inch LED TV with satellite programming, and you can stay connected with complimentary Wi-Fi.
A desk and separate sitting area add to your comfort, and housekeeping is provided once per stay. Located in the heart of Mackay, Riviera Mackay is a 5-minute walk from Bluewater Lagoon and Caneland Central. This aparthotel is 0. 4 miles from Jubilee Park and 0.
6 miles from the Mackay Entertainment and Convention Centre. Nearby attractions also include Artspace Mackay (0. 4 mi), Ken Burgess Orchid House (1. 3 mi), and the Mackay Regional Botanical Gardens (2. 3 mi). The preferred airport is Mackay, QLD (MKY), 3. 7 miles from the property.
Show less
A stay at Riviera Mackay places you in the heart of Mackay, steps from Bluewater Lagoon and 3 minutes by foot from Caneland Central. This aparthotel is 0.4 mi (0.7 km) from Jubilee Park and 0.6 mi (0.9 km) from Mackay Enertainment and Convention Centre.
Make yourself at home in one of the 28 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies. 42-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.
Conveniences include desks and separate sitting areas, and housekeeping is provided once per stay. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
Parking height restrictions apply
Events/parties not allowed
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 48 hours
Private host property
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-in is available
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of AUD 200.00 will be collected before check-in.
We have included all charges provided to us by the property.
-
You need to know
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 11:30 PM
- Saturday - Saturday: 9:00 AM - 11:30 PM
- Sunday - Sunday: 9:00 AM - 11:30 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, mobile payments, and cash
- Mobile payment options include: PayPal
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
-
Minimal age
18
-
Optional fees
- Covered self parking fee: AUD 7 per day
- Covered extended parking fee: AUD 7 per day
- Early check-in fee: AUD 50.00 (subject to availability)
- Late check-out fee: AUD 50.00 (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Bluewater Lagoon
0.2 km / 0.1 mi
Caneland Central
0.2 km / 0.1 mi
Artspace Mackay
0.7 km / 0.4 mi
Jubilee Park
0.7 km / 0.4 mi
Mackay Enertainment and Convention Centre
1 km / 0.6 mi
Ken Burgess Orchid House
2.1 km / 1.3 mi
Harrup Park
2.8 km / 1.7 mi
Great Barrier Reef Arena
2.9 km / 1.8 mi
Pioneer Valley
3.4 km / 2.1 mi
Mackay Basketball Stadium
3.4 km / 2.1 mi
Icon Cancer Centre Mackay
3.5 km / 2.2 mi
BB Print Stadium
3.5 km / 2.2 mi
Mackay Base Hospital
3.7 km / 2.3 mi
Town Beach
3.9 km / 2.4 mi
Mackay Regional Botanic Gardens
4.3 km / 2.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 28
- hotel
- Car parkExtra charge
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- LaunderetteExtra charge
- Smoke detector
- Lift access
- GardenExtra charge
- Terrace
Show 8 more facilities & services
- Luggage roomExtra charge
- Dining area
- Clothes dryer
- BBQ facilities
- Towels and bed linenExtra charge
- Smoking areaExtra charge
- MassageExtra charge
- Minimum check-in age: 18
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT QUEEN BED TWO BEDROOMSAPARTMENT • QUEEN BED TWO BEDROOMSAPT.B2-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiviera Mackay
APARTMENT QUEEN BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDSAPARTMENT • TWO BEDSAPT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiviera Mackay
APARTMENT TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT PREMIUM TWO BEDROOMSAPARTMENT • PREMIUM TWO BEDROOMSAPT.B2-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIUM TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiviera Mackay
APARTMENT PREMIUM TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- PREMIUM TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT RIVER VIEWAPARTMENT • RIVER VIEWAPT.RV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiviera Mackay
APARTMENT RIVER VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- RIVER VIEW
Adult and child limits apply within the room's total guest limit.
Room code: APT.RV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT QUEEN SIZE BEDAPARTMENT • QUEEN SIZE BEDAPT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiviera Mackay
APARTMENT QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiviera Mackay
APARTMENT ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityRiviera Mackay
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Riviera Mackay
100
reviews shown
Bruce
Well stocked spacious apartment with great view of the river. Conveniently positioned close to shopping centre. Modern appliances and well maintained. Minor issues were, strictly only one room access card allowed, which can be inconvenient with two people, and no shelves in the cupboard. Otherwise recommended.
Bianca
Fantastic overnight stay here. Unit very clean, with lovely views of the river. Polite and friendly staff. Will definitely be back if we need Mackay accom again.
Colin
Nice location and good accommodation!
Erin
Unable to use some of the appliances as we’re out of order.
Very disrespectful people in other apartments on the last night . With doors slamming and music way to loud .
Very disrespectful people in other apartments on the last night . With doors slamming and music way to loud .
tony
Recommend extra keys for guests who have more than one person in their group.
Room was clean but furniture, walls , bathrooms all dated
Room was clean but furniture, walls , bathrooms all dated
Petrea
Great apartment, Weird smell. Customer service not up to scratch
Trinity
The photos show a pool area suggesting that it has its own swimming pool, but it is near the local pool in town.
Kellee
Close to the lagoon and Canelands. Clean map seen room. Nice view.
Craig
Excellent room
Staff extremely helpful and pleasant
Staff extremely helpful and pleasant
Michae
room was perfect. great view
Grant
Terrible condition got its age. The carpet was stained. The apartment smelt from the drains and the room had not been cleaned properly. Very disappointing
Clive
Check in was seamless, the apartment clean and in good condition. We like the location, close to everything
Darren
Very comfortable apartment with plenty of room. Great location near the city, free swimming pool Lagoon and large shopping centre.
Darren
The blinds in lounge room were mouldy, floor was a bit sticky to walk on and the shower screen in the bedroom was soap scummy. Some dishes were dirty. TV controls for the bedroom were on top of switchboard cabinet instead of on the side table in bedroom. The apartment was very comfortable and roomy. We had a good night sleep.
Christine
Reception staff are barely civil in communications prior to the stay, but much better during the stay. Manager of the apts was helpful when I escalated to her, but we had an issue with the lift and her first response was that someone did it. The staff attitude towards paying guests leaves a lot to be desired.
Apartments are very nice and location is great, but I wouldn’t stay again. They are beyond rigid with everything - read the rules before staying. Rooftop area is amazing, but they don’t encourage use of it and no outside guests allowed.
Advertised room with a queen bed, but it was a double bed at best so sleep wasn’t easy with 2 of us in a double bed.
Recommend Quest on Gordon to anyone looking for Mackay accom - staff, room and facilities all brilliant.
Apartments are very nice and location is great, but I wouldn’t stay again. They are beyond rigid with everything - read the rules before staying. Rooftop area is amazing, but they don’t encourage use of it and no outside guests allowed.
Advertised room with a queen bed, but it was a double bed at best so sleep wasn’t easy with 2 of us in a double bed.
Recommend Quest on Gordon to anyone looking for Mackay accom - staff, room and facilities all brilliant.
Guy
As always i enjoy my stay here.
Erin
Clean room, but had Clean the room sign out for three days. ( Not done) ended up asking cleaner for clean towels. A little disappointing
Craig
Rooms and balcony needed a better clean
Clive
2nd stay
Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river
Kim
Nikki is great
Paris
Was a nice and quiet room and very spacious
Wendy
Unit was filthy, thick dust on surfaces, cobwebs and dust all over the wall corners and pictures. Mould all over the TV cable, ants everywhere in the kitchen. Massive hole on the bedroom ceiling covered up with a mouldy piece of paper and tape. Dishwasher didn’t work. Made a complaint nothing done!
I
Great location and wonderful room
We had a large spacious suite with an extensive balcony area. The staff were very nice and an issue with a tripped fuse was fixed quickly. However over the six nights the room was serviced once and we had to ask for supplies.
Carolyn
Nice property. Our instructions were clear as we had a late arrival due to train delays. Room was clean and cool. The accommodation is close to the shops and a walking track that lead you to the Botanic Gardens. Great rooms, and rhe staff were lovely and helpful as we left our bags with reception after our checkout. Great place to stay and very welcoming city.
Anne
Exceeded my expectations, the check in was good, they even helped with list of restaurant suggestions in the local area. The room was clean and everything was in good condition. The room was a good size and well laid out
Darren
you could hear people in other rooms at 5am in the morning
Jennifer
Reception was lovely
Guy
Satisfaction.
This is the second time I have stayed at Riviera and it won't be the last. This is definitely my accommodation of choice in Mackay.
Zaneta
There was a bad smell in main Bathroom, very strong,
The main Bedroom A/C didn’t get cold. The other rooms a/c good.
Stain on floor & wall.
The picture of the kitchen they show with IPad not true & bathroom amenities with L’occitane Not true.
Other then that close to Canland shopping centre & eateries you can walk too.
The main Bedroom A/C didn’t get cold. The other rooms a/c good.
Stain on floor & wall.
The picture of the kitchen they show with IPad not true & bathroom amenities with L’occitane Not true.
Other then that close to Canland shopping centre & eateries you can walk too.
Sandra
It's in a great location and so easy to walk to the shops and restaurants. The property was nice and clean.
Donald
Clean and spacious
Joanne
Comfy stay. Nice restaurants close by.
Communication via email fine. Communication via phone confusing and annoying. Stating we needed to pay? Then stated needed credit card for bond. Couldn’t find purse tried to ring numerous times gave up arrived before reception closed. Receptionist lovely. Easy check in. Room comfortable had all we needed. Rooftop area an added bonus for view. Check out smooth. Then another phone call stating couldn’t find keys same lady as day before
Verified traveler
Will not stay again.
Booked a balcony room but was told i couldn't use c the balcony due to loose tiles. Doors were cable tied together but i did manage to open bedfoom door for some fresh air.
Carpets dirty and disgusting.
Mould on bedside lamp shades and blinds.
General lack of care and maintenance.
Carpets dirty and disgusting.
Mould on bedside lamp shades and blinds.
General lack of care and maintenance.
Dwayne
Paying for parking in Mackay. Just milking people
Allan
Riviera is the Best
The best place to stay in Mackay
David
I didn’t think to choose non smoking because I didn’t think any shared accommodation allowed it anymore. The floors were sticky, it wreaked, there was tar on almost every surface. It was a bit more run down than it looked on pics. Some of the kitchen utensils were old and scratched up. The service was friendly though and the building easy to access.
Verified traveler
No daily servicing, cleanliness not to the standard expected for the review - bathrooms were very dirty / mouldy. Given the review we expected the facility to be in better condiction, walls had alot of damage, rooftop floor was not open, receptoin only manned Mon-Fri during work hours.
Robert
Nice property with gated parking. The thing I felt uncomfortable with, was check in. There was no one there and i had to give out my visa number over a speaker and hope nobody else was listening.
Sheryl
Riviera is our preferred accommodation in Mackay.
Anand
Clean and modern. Very comfortable stay. View of the river from the balcony was phenomenal
Verified traveler
Comfort at a price - since we last stayed, they have implemented a car parking charge probably to pay for the cost of the new door locks that the receptionist took pains to tell us had been out in recently,
We were even told that although the tea and coffee were complimentary, we would t be able to get any more !
Should have been wonderful quality for that but only mediocre.
Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
We were even told that although the tea and coffee were complimentary, we would t be able to get any more !
Should have been wonderful quality for that but only mediocre.
Good standard of cleanliness except for the rusty very very small pedal bins to service the room - they obviously only have us enough teabags so that we didn’t overflow the bins!!
Alistair
Nikki was very generous sorting out possibilities for our stay for mums birthday . We were very comfortable on the higher floors in 2 bedrooms and 2 bathrooms. Thank you - see you again.
Pauline
Lovely apartment, the service, cleanliness and convenience is the best we have experienced in over 20yrs of visiting Mackay.
I definitely recommend this hotel.
I definitely recommend this hotel.
MARK
Close to Blue Lagoon Waterpark and Canelands.
Apartments have some age and quite worn through heavy rental traffic.
Apartments have some age and quite worn through heavy rental traffic.
Cathy
Good facilities and friendly staff made the stay very enjoyable
Wade
Stay was ok, place was not very clean, typical of mining town, and high accommodation rates, not worth the money, kettle had mold growing in it.
Andrew
Nice place to stay, very convenient to town.
peter
Good and very well equipped
Neil
Office is only open limited hours which is inconvenient with early checkout. Sunday office closes at 4pm.
Helen
A modern property but the apartment was unclean, particularly the carpets and bathrooms.
Samantha
Great central location, close to shops, dining, public transport.
Great rooftop deck area!
Great rooftop deck area!
Scott
Dirty bathroom
Grant
Great location and room
Nicole
the property was clean and tidy despite hairs left in the remote, the view was awesome and the beds comfortable.
Suzanne
Riviera Mackay was perfect for my 4 night stay while competing in the Queensland Masters Swimming. Quiet and very close to the large shopping area. The apartment was spacious and comfortable.
james
Enjoyable accomodation
Close to shops & restaurants, with easy parking and laundry in the unit for easy washing if you're on a long stay.
vincen
poor mannerism
Karina
Great position.
Close to major shopping centre and the water play area/lagoon.
Staff are lovely and communicate well prior and during the stay.
Property is nice and clean. Great parking.
We were happy with our 1 bedroom unit.
Close to major shopping centre and the water play area/lagoon.
Staff are lovely and communicate well prior and during the stay.
Property is nice and clean. Great parking.
We were happy with our 1 bedroom unit.
Jenni
Great location and river view.
Warwick
Large comfortable apartment. Bit of a walk to the better restaurants. Great swimming pool
David
Beautiful rooms with everything you need for a great stay. Lovely views and outside top area is spectacular. Staff friendly and close to Main Street area and shopping centre and the water park? Highly recommend.
Debbie
Just need to put shower door back on as curtain insufficient water all over floor. Nice location
William
Great location with friendly staff. Thoroughly enjoyed our stay
Jono
It was in a great location. walking distance to everything. big and clean apartment
Paul
Great location. Beautiful views. Very clean. Would definitely go back again.
Gary
Nice, clean and friendly plus it’s well situated in town
Jasmin
Apartment was lovely but unfortunately the shower in the main bedroom had a leak and water on bathroom floor was an issue for us.
Neil
Convenient Location
Convenient river front location close to good quality restaurants and major shopping centre. A little noisy during the day but quiet at night. Unit was spacious and clean.
Susan
Very new, modern and comfortable.
Kay
Brilliant location with a great view. The apartment was terrific and the only thing missing is an outside BBQ setup. Would be happy to pay a little more for this feature as the apartment has a massive balcony.
David
Comfortable apartment
clean comfortable apartment. Good location. WiFi worked well. Comfortable beds. Would stay again.
Cameron
Very nice place, nice river walk just outside the door and walking distance to shops and restaurants
Richard
Very spacious and very tidy, great location but the bed was hard.
Verified traveler
Clean and tidy - apartments extremely spacious.
Erwin
Very comfortable, close to everything. Good location close to Pioneer river (for walks along boardwalk).
Laundry facilities in apartment.
So relaxing, being able to use kitchen also during our 3 day stay.
Laundry facilities in apartment.
So relaxing, being able to use kitchen also during our 3 day stay.
Verified traveler
Location was great. Clean, quiet.
Verified traveler
The property was immaculately clean , bed not to bad pillows were awful and there were no others to change them
Verified traveler
Staff are always friendly.
Verified traveler
The office staff were particularly helpful and friendly. Went out of their way to assist.
Excellent facilities and great location.
Excellent facilities and great location.
Verified traveler
Clean and tidy, close to everything
Verified traveler
Nice apartment with good standard amenities
Verified traveler
The reception staff were beautifully friendly, the rooms were imnaculate and designed really well.
Geoff
Great central location
Great central location. Spacious and contemporary units with a fantastic rooftop terrace. Staff friendly and super efficient. Will definitely stay at this property again.
Verified traveler
Very clean!! Beautiful decor! A large apartment so plenty of space
Verified traveler
Great customer service when checking in and when I required more information
Verified traveler
Handy location to shops & restaurants. Easy check in & out.
Jodie
I have stayed here many times it is always my motel of choice in Mackay.
Verified traveler
Handy central location. Secure. Nice appartments. Comfortable bed. Great roof top terrace. Nice views
Laura
This was my third stay at Riveria in a premium apartment. I chose to stay at Riveria because of the friendly staff, both on reception and housekeeping. Riveria is only a couple of hundred metres from Canelands and a short walk to the CBD, thus its location is convenient. The apartments are well maintained, airy and the balcony is large and private. The washing machine and dryer are very user friendly. The kitchen is well equipped. The rate is very affordable and value for money.
Tuula
Modern and convenient
We had booked two apts for a family stay. It is worth paying for a water view which was beautiful. The staff were incredibly helpful and kind with our wheelchair needs. The building presents as new. Great rooftop bbq area for evening drinks. Parking good though a bit tight for a bigger car. Handy location. Full kitchen. Would stay again. Bring a small pillow for sleeping.
Andrea
Everything about my stay was perfect. As soon as I walked in it felt like lovely. Well designed, well decorated, great size, great amenities.
Chris
Nice sized one bedroom apartment that worked for us. Nice view. Quiet, clean and walking distance to town, restaurants, shops, etc. Attentive staff.
Verified traveler
Nice location, room was good, everything we needed for couple nights stay.
Steve
The proximity to the water and the paths, close to the shopping center and water park, a full kitchen which is great with a real fridge.
Simine
Easy parking, nice view and quiet. Perfect for work stay. Ample facilities in the room.
rob
Easy access with secure car parking, spacious modern and well-equipped apartment.
Verified traveler
Convenient location and great view. Good for kids, and the washer dryer set-up was really handy.
David c
Nice Apartment
We stayed for 2 nights, check in was easy with very nice staff, the apartment was very nice with a full kitchen, sitting area a decent bedroom and a nice sixe shower, on our way to Gladestone we will stay here again.
Verified traveler
Broken bin & doorstop in en-suite.
Dust in bathroom corners and toilet seats were not properly cleaned.
Complementary coffee was so old it was clumped into hard little lumps & not usable. Sugar was damp & also unusable.
All pillows were identical & impossible to sleep on as they were so firm and high. Some variation of pillows would have been useful.
Dust in bathroom corners and toilet seats were not properly cleaned.
Complementary coffee was so old it was clumped into hard little lumps & not usable. Sugar was damp & also unusable.
All pillows were identical & impossible to sleep on as they were so firm and high. Some variation of pillows would have been useful.
Location & surroundings
Riviera Mackay
5 - 7 Nelson St, Mackay, Australia
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Riviera Mackay
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