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Accommodation only. Meals are usually not included.
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9.0/10Excellent1,003 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.4/10 8.4
Neighborhood8.4/10 8.4
Value8.0/10 8.0
Amenities9.2/10 9.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mackay Resort Motel
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this motel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Enjoy local and international cuisine at Blue Gecko, a poolside restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the poolside bar.
Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 8:30 AM and on weekends from 7:00 AM to 9:00 AM for a fee. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mackay?
This motel has 603 square feet (56 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
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With a stay at Mackay Resort Motel in Mackay (West Mackay), you'll be within a 5-minute drive of Mackay Regional Botanic Gardens and Mackay Base Hospital. This motel is 1.5 mi (2.3 km) from Mackay Enertainment and Convention Centre and 1.5 mi (2.4 km) from Harrup Park.
Make yourself at home in one of the 40 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mackay?
This motel has 603 square feet (56 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Parking height restrictions apply
Professional property host/manager
Quality Tourism Framework
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Parking height restrictions apply.
- Contactless check-out is available.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 7 AM - 5:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
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Minimal age
18
-
Optional fees
- Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
- Crib (infant bed) fee: AUD 10.0 per night
- Rollaway bed fee: AUD 25.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Mackay Regional Botanic Gardens
0.8 km / 0.5 mi
Pioneer Valley
1.4 km / 0.9 mi
Mackay Base Hospital
1.5 km / 0.9 mi
Jubilee Park
2.3 km / 1.4 mi
Caneland Central
2.4 km / 1.5 mi
Mackay Enertainment and Convention Centre
2.4 km / 1.5 mi
BB Print Stadium
2.5 km / 1.5 mi
Mackay Basketball Stadium
2.6 km / 1.6 mi
Ooralea Racecourse
2.6 km / 1.6 mi
Harrup Park
2.6 km / 1.6 mi
Bluewater Lagoon
2.7 km / 1.7 mi
Artspace Mackay
2.7 km / 1.7 mi
Great Barrier Reef Arena
2.9 km / 1.8 mi
Mackay Leisure Centre
3.2 km / 2 mi
Ken Burgess Orchid House
3.8 km / 2.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 40
- hotel
- Diners Club
- MasterCard
- Visa
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
Show 24 more facilities & services
- Bellboy serviceExtra charge
- Hotel safeExtra charge
- Lift accessExtra charge
- Garden
- Terrace
- Concierge
- Luggage room
- Café
- Bar
- Restaurant
- Smoking areaExtra charge
- Poolside snack bar
- Conference room
- Meeting room: 3
- Business centre
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
- Parasols
- TV lounge
- Spa centreExtra charge
- Breakfast
- Picnic
- Snacks
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE EXECUTIVE QUEEN BEDSUITE • EXECUTIVE QUEEN BEDSUI.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
SUITE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH KITCHENETTESUITE • WITH KITCHENETTESUI.KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
SUITE WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM THREE BEDSFAMILY ROOM • THREE BEDSFAM.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
FAMILY ROOM THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
DOUBLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
DOUBLE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE DELUXE TWO BEDSQUADRUPLE • DELUXE TWO BEDSQUA.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
QUADRUPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE AccessibleTRIPLE • AccessibleTPL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
TRIPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: TPL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMackay Resort Motel
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mackay Resort Motel
100
reviews shown
Sebastian
Great spot to stay when in Mackay. Just note there are no seperate bedroom units, which made it a little hard with family travel.
Breakfast was awesome!
Would stay again!
Breakfast was awesome!
Would stay again!
Ben
Room was lovely overall. I found the single bed too soft but the rest of the room was well kept.
Julie
Very pleasant surroundings, staff very helpful. Rooms nice & roomy
Brandon
Great room , nice hotel all round.
Helpful staff
Helpful staff
clare
Stayed 5 nights. Hotel was handy walk to my daughter's house, botanical gardens, city centre... So really handy. In general it is a lovely place. Quiet, clean, nice pool and very friendly helpful reception staff. Room was huge and pretty comfortable.
Now the downside - the bed, while soft to sit on, was too soft. After 2 days my back was destroyed and I woke everyday in pain. Fun fact, 2 pages of the in room leaflet was dedicated to how highly they rate their mattresses... My sore back prefers something a little less soft and a little more supportive.
The other downside was room servicing - now I'm NOT a daily service guest, however they advise in the in room leaflet that every 4 days they do a clean and full linen replacement. They don't. Day 4 I got clean towels and the throw blanket was pulled up on bed. Bed was not even made, let alone sheets changed. Floor wasn't vacuumed, dishes (bowl and cup) were left.
While I would stay here again, id also look for somewhere similarly priced that may be better for me.
Now the downside - the bed, while soft to sit on, was too soft. After 2 days my back was destroyed and I woke everyday in pain. Fun fact, 2 pages of the in room leaflet was dedicated to how highly they rate their mattresses... My sore back prefers something a little less soft and a little more supportive.
The other downside was room servicing - now I'm NOT a daily service guest, however they advise in the in room leaflet that every 4 days they do a clean and full linen replacement. They don't. Day 4 I got clean towels and the throw blanket was pulled up on bed. Bed was not even made, let alone sheets changed. Floor wasn't vacuumed, dishes (bowl and cup) were left.
While I would stay here again, id also look for somewhere similarly priced that may be better for me.
Sarah
It’s affordable and good for overnight stays, but unfortunately our one night stay was cut short due to the terrible conditions of the AC unit which made it incredibly difficult to breathe. The AC unit had a lot of build up on it which looked like mould which triggered respiratory issues for myself and both my kids, forcing us to leave during the night.
Stephen
The room was very clean and the beds are the most comfortable beds I've ever slept on.
The Breakfast was beautiful as well
The Breakfast was beautiful as well
Elisha
Everything was amazing
John
all good
Natasha
The best nights sleep i have had in years
Lindsay
Extremely close to IGA and minutes to Canelands shopping
Vivian
Staff were so helpful on my recent stay. I thought I'd booked 5 nights, however it turned out that I only booked 4 nights. Staff were so accommodating and understanding when trying to find me an alternative room at short notice as they were fully booked. Everything worked out in the end and I'm truly grateful for their patience and understanding.
Paul
Great property and great price. Very convenient
Clayton
Best place to stay in Mackay wicked rooms amazing pool with a total resort feel really good rate can’t go wrong here
Salesh
happy overall.
Mia-lee
Lovely staff very welcoming and very l honest as I accidentally left one of my phones there that has a smashed screen and looks broken, I was very thankful when i received a call to say that I had left it behind and that they were putting it aside for me , ....I had the best sleep ,the beds are amazing to sleep in and i absolutely loved the calming atmosphere
David
Good service
Tammie
Clean room, easy parking. Great breakfast options
Richard
An excellent place to stop after a long journey. Friendly staff, lovely room, comfy bed and convenient location.
Oscar
Great price and customer service
Clayton
Yea it was really nice the owner is super nice too she also asked if I wanted milk for my room u don’t get that anywhere lol the pool is EPIC ! And the king bed was amazing after a long swing out the mines will stay again thanks ☺️
Dean
Clean and comfortable and well situated if you need anything from sops
Trevor
Very comfortable beds, nice tidy room.
Damian
great service and clean rooms
Deanne
Clean room. Great location. Had everything we needed. Communication was fantastic as we had a late check in. Very helpful when my child got sick and we needed the hospital and a bit for time in our room. Highly recommend for your stay in Mackay. Easy access to everything.
Neville
The room was clean, close to everything.
Kaela
Room was well upkept and updated
Delene
Very clean and great staff
Rodney
Large room and the friendly staff.
Susan
No issues
Mark
Very nice place to stay. Will certainly stay again when back in Mackay
Robert
Clean room
Adam
Parking is terrible it should be numbered for each room bed was horrible way to soft offers no support
Tascha
Room was clean, good location, friendly service.
Jason
Great rooms.
James
Great facilities withbpool and bar/restaurant. Has everything a motel needs. Will wtay again on my return to Mackay next year.
David
Everything was fine except the seweage smell from the bathroom, coming up through the pipes or something. We had to keep the door closed or it was unliveable. There was no staff on duty while we were there. You might want to investigate that.
Rob
Pool was really nice ..
The parking situation needs to be managed ..
No good to advertise parking if it is not allocated to a room .. hit n miss parking is not acceptable and would be the only reason for not rebooking at this venue on a future occasion
The parking situation needs to be managed ..
No good to advertise parking if it is not allocated to a room .. hit n miss parking is not acceptable and would be the only reason for not rebooking at this venue on a future occasion
Jennah
Our stay was quick and good for what we needed as just passing through. Staff were very helpful with late check in and organising breakfast orders for following morning. However room did appear a little dusty, light fitting above one of kids beds was also hanging out of wall and unfortunately our breakfast was cold by the time it arrived,
Gabriele
The motel is in a very convenient position to get to all places, including the hospital. I enjoyed my stay there and would come back any time.
TL
My review is excellence in everything, it was one of the best places I’ve ever stayed and I’ve stayed at a lot of places, welcoming accomodating, friendly, the food was amazing. Thank you Mackay Resort for all that you done. Will be spreading the word xoxo
Camille
Great! 10/10
Joanne
Good for night stop over
Mark
Great service for a sales person needing some freezer storage.
Rooms are excellent for “office space” shower has excellent pressure.
Bed is too soft for my liking.
Rooms are excellent for “office space” shower has excellent pressure.
Bed is too soft for my liking.
Stephen
The room was very good and had everything we needed. The staff were very friendly and helpful. Of special note, we loved having a drink in the beautiful pool area. The restaurant does breakfast and this was excellent and very reasonably priced. Would happily come back.
Nova
Warm and comfortable
Great little motel, warm, comfortable, close to everything . Was really impressed with extra blankets and heater in the room
Monica
The beds and pillows comfortable. Self check in on Sunday. The upstairs apartment 1 double bed and 1 single bed was spacious, 'looked clean', however dated and had a distinct old smell. The flannelette cover on the end of the bed created lots of loose black fluff and got onto our clothes. Removed from bed. Visable black fluff on the top bedsheet and carpet Better off without it. There was a blob of wet tissue in shower drain. Please explain? At first glaced i thought it was some white mould growing and took a photo. I opened the fridge and not sure when it was last cleaned. Jug of cold water i would not contemplate to drink. Nowadays most places offer complimentary sealed bottled water. Shouldn't the microwave be conveniently placed on the benchtop for guest use? Found the microwave underneath the cupboard which meant you will need to carry it out yourself and place on benchtop to use and when finish unplug and replace..theres a notice to say to replace things where you found them or incur extra charge. I took a look at the balcony and saw the floor had several large spots of beverage stains covered in dust. It does not appear this area gets cleaned. No, i would not return to stay nor recommend due to our 1 night experience
matt
Excellent
Great stop over.
Kelly
Spacious room for family of 4.
Stephanie
The property is great for what we need it for. 2nd time staying here however, the screen door on our room didn't close properly, the feature blankets at the end of the beds left black fluff all over our clothes and throughout the room. As we were in Mackay for work, when we arrived back at the accommodation late at night, there was never any car parks on site & we had to park down the road.
SUNDAY
Family room was set up great for families. Quiet considering hotel was busy with guests. Very convenient and friendly staff.
Gary
Rooms dated and ours was noisy due to plumbing from above rooms
Michael
Front desk staff were good, the property looked good, the rooms while clean felt dated.
Ed
Staff was friendly and got our key from the lock box since we showed up after hours. On-site free parking, room was clean, comfortable and quiet. The heater didn't work but there is a portable heater in the closet to use. Priced reasonable. Plenty to a shop and eat around the hotel. Nice pool. We would stay here again
matt
Great place to stay, neat tidy and quiet
Verified traveler
Very clean, kind staff I would like to mention that the walls weren’t very soundproof at all. I could hear basically everything from the rooms that were beside me.
Ashlee
We enjoyed every moment of the stay! We will be staying again worth the money! We liked how the kids had their own area with out having to have an extra room! Thank you
Jennifer
The location was great for access and a nice area to sit outside or by the pool ,hotel with great meals across the road or room service if you like to stay in . Had a great nights sleep every night and will stay again
Yolanda
Affordable, clean, comfy beds. Pool and premises beautifully maintained. Easy check in and out
Joanne
We unfortunately arrived when the reception was closed, however the instructions left for check in were clear.
Sadly, the restaurant was closed and I couldn’t find any information about the surrounding area, in the room, luckily we did manage to find somewhere to eat.
A comfortable room, however, I think some of the crockery needs replacing as there were cracks in some of the dishes and some did need washing prior to use, that would not be the fault of the motel, just the previous guests I suppose.
Sadly, the restaurant was closed and I couldn’t find any information about the surrounding area, in the room, luckily we did manage to find somewhere to eat.
A comfortable room, however, I think some of the crockery needs replacing as there were cracks in some of the dishes and some did need washing prior to use, that would not be the fault of the motel, just the previous guests I suppose.
Daphane Claudia
Everything is good except beds and pillows too soft, didn't have a goodnight sleep.
Peter
Convenient for where I was working and staff pleasant
Daphane
Everything was good except bed and pillows too soft.
Andrew
Staff were friendly, and could park car right out the front of the room.
Damon
Restaurant was closed for dinner service
Helleni
Clean, conveniently located and excellent value for money. The bed was comfortable and the unit was spotless. The swimming pool was a bonus and was also well maintained - only suggestion is to supply an extra towel for using at the pool.
Miranda
Very lovely
Tammy
Comfortable bed, clean room and very affordable.
Verified traveler
Very easy late check in.
Very clean
Instructions to where the room was located was also very helpful.
Booked an extra night and even though my type of room was already booked they worked their magic and i didn't have to change rooms.
Will be back again
Bed was a 10/10
Very clean
Instructions to where the room was located was also very helpful.
Booked an extra night and even though my type of room was already booked they worked their magic and i didn't have to change rooms.
Will be back again
Bed was a 10/10
Cameron and Joanne
Very easy access to key for after hours check in.
Mandy
Presentation of the the room was excellent, clean and tidy. Very pleasant stay.
Henry
Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Ryan
Cooking utensils and sink is spacious for a Family
DONA
Comfy beds
Mangesh
Excellent condition of overall property and availability of Foxtel and streaming services was great .
Laura Kate
We had lovely stop over and met some lovely people here at the pool was nice for my kids get out of car play with other kids and cool down in pool as sun went down was very enjoyable with little lights around the pool.
Adrian
There was a sewer odour in room. It was obvious but they were more interested in money than guest service as receptionist walked in with me and could not get out fast enough.
The reason why receptionist walked in with me was room door was open which she could see, so she walked me to room to make sure it was clean. Room door and window at other end of room was open to air room out. Very poor service.
The reason why receptionist walked in with me was room door was open which she could see, so she walked me to room to make sure it was clean. Room door and window at other end of room was open to air room out. Very poor service.
JEROME
I think it would be nice if the family room was setup with interior dining due to the heat but otherwise very comfortable.
Laurence
Easy peasy
Thank you for the hassle free stay.
Janelle
I would stay at this motel again. The staff went out of their way to make sure I was happy. The cleaning staff said hello every time they saw me. I was supposed to stay until the Sunday however with all the rain I ended up leaving on the Friday and the staff in the office were also fine with this.
Dale
We only stayed one night but everything was great!
Verified traveler
Lovely staff but motel a little tired. Wrong choice for a holiday stay for me. Noisy in the early hours with people shouting from another room, not the motels fault so maybe unlucky. Glad to check out. Better choices near Marina for a leisure stay though this would probably be reflected in prices.
Linda
The motel itself was nice and modern looking, even though it was on a main road the traffic noise was minimal. I think the people that have it may be doing it up little by little. It does need a bit of a make over, cosmetic though. The beds were divine, most comfy nights sleep for all 3 of us for 3 nights. The pool was lovely. Although we didn't eat in the restaurant it looked nice, it did lack gluten free options, other than chips. That's okay there was a restaurant over the road that accommodated the one meal we ate out in. The rooms were okay. I thought that the cleaners could have put in more of an effort as there was a sock left over from the last people. In saying that the girls were chatty and lovely. All in all it was nice.
Karen
Great location, great pool, comfortable room, only possible downfall would be restaurant open on weekends to cater for dinner when no other option in the area is available.
Darren
beds were comfy as
Patrice
18 Nov 2024
Wi-Fi access was excellent and secure. Restaurant poor and bar service was good.
Janelle
Large rooms, lovely breakfast. Well maintained
Steven
They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Donna
Clean property, wonderful service, nice with the updated renovations, handy to everything great location
Zoey
Food was great . Excellent prices . Magic stay .
Carl
Lovely
Kelly
This is the second time i have stayed at this motel and have not beable to fault.. Staff are always friendly and great to deal with.. The facilities are always clean and tidy.. the rooms and the beds are amazing
Christine
Friendly staff.
Rodney
A good motel clean and management friendly. Would go again.
robbie
.
Nicky
An excellent place to stay. Clean and safe, great parking, beautiful pool area and a place to enjoy a meal. Easy walking distance to MECC and Canelands shopping centre.
Linda
Quiet. Great location. Great service.
shanelle
Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
Craig
Beautiful rooms, very clean, and good food from the restaurant!
Rob
.
Location & surroundings
Mackay Resort Motel
154 Nebo Road, Mackay, Australia
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Mackay Resort Motel
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