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The Marco Polo Hotel
Central Coast - QLD · Australia
46 Nebo Road Mackay QLD 4740, 38View location
8.6/10Excellent725 Reviews
Cleanliness8.8/10 8.8
Service8.8/10 8.8
Comfort9.0/10 9.0
Condition8.2/10 8.2
Location7.4/10 7.4
Neighborhood8.2/10 8.2
Value8.0/10 8.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Marco Polo Hotel
Marco Polo on Nebo Rd is located a short drive from Bluewater Lagoon - Mackay’s free-entry water park - Marco Polo is the perfect base for guests exploring the natural attractions of this pristine coastal region.
Ideal for both short and longer stays in Mackay, guests will find all of our rooms and suites are complete with modern amenities to ensure a seamless and productive stay. Our outdoor pool and sauna are leisurely options to enjoy when onsite. Tropical Mackay has something for everyone.
The city, often called Australia’s sugar capital, has a stellar balance of heritage, industry and nature and boasts a modern marina with an impressive array of dining and shopping options.
Marco Polo Mackay is an ideal accommodation option close to the Entertainment and Convention Centre, the airport and Central Queensland University. Marco Polo is proud to offer quality accommodation in Mackay for exceptional value and we pride ourselves on providing the best service experience.
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Located only a five minute drive from Mackay centre.
Located in Mackay (West Mackay), The Marco Polo is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This hotel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay.
Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Popular amenities
Parking available
Concierge
Laundry
Non-smoking
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
10:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Parking height restrictions apply
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
You need to know
- Pool access available from 7:00 AM to 7:00 PM.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
-
Special Instructions
The front desk is open daily from 7:00 AM - 7:00 PM. If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests who may encounter issues with stairs should contact this property in advance to request a room on a floor with elevator service.
-
Minimal age
18
-
Optional fees
- Crib (infant bed) fee: AUD 15.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Jubilee Park
1.6 km / 1 mi
Caneland Central
1.7 km / 1.1 mi
Mackay Enertainment and Convention Centre
1.8 km / 1.1 mi
Mackay Base Hospital
1.8 km / 1.1 mi
Mackay Regional Botanic Gardens
1.9 km / 1.2 mi
Artspace Mackay
2 km / 1.3 mi
Pioneer Valley
2.2 km / 1.4 mi
Bluewater Lagoon
2.4 km / 1.5 mi
Harrup Park
2.4 km / 1.5 mi
Great Barrier Reef Arena
2.7 km / 1.6 mi
BB Print Stadium
2.8 km / 1.7 mi
Mackay Basketball Stadium
2.8 km / 1.8 mi
Ken Burgess Orchid House
3.1 km / 1.9 mi
Ooralea Racecourse
3.3 km / 2.1 mi
Icon Cancer Centre Mackay
3.6 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 38
- Number of floors (main building): 2
- Suites: 38
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- Key Collection
- 24-hour reception
- Check-in hour
Show 19 more facilities & services
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Multilingual staffExtra charge
- Hotel safe
- Garden
- Luggage room
- Clothes dryer
- Towels and bed linen
- PhotocopierExtra charge
- Business centre
- Outdoor freshwater pool
- Sun loungers
- SaunaExtra charge
- Steam bathExtra charge
- Hot tubExtra charge
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE CAPACITY 3 TWO BEDROOMSSUITE • CAPACITY 3 TWO BEDROOMS • 2 Bedrooms • 45 m²SUI.B2-C3
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Bunk beds
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- CAPACITY 3 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Alarm clock
- Desk
- Cable TV
- Living room: 1
- Wi-fi
- Ironing set
- Minibar
Facilities with extra charge
- Tea and coffee making facilities
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
SUITE CAPACITY 3 TWO BEDROOMS
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width, Bunk beds
- Bedrooms
- 2
- Room type
- SUITE
- View / characteristic
- CAPACITY 3 TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-C3
Room amenities
- Hairdryer
- Alarm clock
- Desk
- Cable TV
- Living room: 1
- Wi-fi
- Ironing set
- Minibar
Facilities with extra charge
- Tea and coffee making facilities
- Internet access
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXE KING BEDFAMILY ROOM • DELUXE KING BEDFAM.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
FAMILY ROOM DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXE TWO BEDSRoom • DELUXE TWO BEDSROO.2B-DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
Room DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
FAMILY ROOM DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXETWIN • DELUXE • 1 Bedroom • 25 m²TWN.DX
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Ironing set
- Internet access
- TV
- Hairdryer
- Smoke detector
- Bathrobes
- Wi-fi
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
TWIN DELUXE
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX
Room amenities
- Ironing set
- Internet access
- TV
- Hairdryer
- Smoke detector
- Bathrobes
- Wi-fi
- Safe
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXESUITE • DELUXESUI.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BED • 1 Bedroom • 45 m²SUI.EJ-KG
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Fan
- Cable TV
- Bathroom: 1
- Hairdryer
- Minibar
- Fridge
- Ironing set
Show all 11 amenities
- Wi-fi
- Alarm clock
- Toiletries
Facilities with extra charge
- Tea and coffee making facilities
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
SUITE EXECUTIVE KING BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 45 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Room amenities
- Desk
- Fan
- Cable TV
- Bathroom: 1
- Hairdryer
- Minibar
- Fridge
- Ironing set
- Wi-fi
- Alarm clock
- Toiletries
Facilities with extra charge
- Tea and coffee making facilities
- Hydro-massage bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 25 m²DBL.KG
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Wi-fi
- Toiletries
- Safe
- Ironing set
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
DOUBLE KING SIZE BED
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Hairdryer
- Wi-fi
- Toiletries
- Safe
- Ironing set
- TV
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM DELUXEFAMILY ROOM • DELUXE • 1 Bedroom • 25 m²FAM.DX
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 5–5 • Adults: max. 5 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Bunk beds, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Housekeeping
- Bathrobes
- Wi-fi
- Safe
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
FAMILY ROOM DELUXE
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 5–5 • Adults: max. 5 • Children: max. 0
- Bed setup
- King-size bed 150-183 width, Bunk beds, Single bed 80-130 width
- Bedrooms
- 1
- Room type
- FAMILY ROOM
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DX
Room amenities
- TV
- Housekeeping
- Bathrobes
- Wi-fi
- Safe
- Hairdryer
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 25 m²DBL.KG-SU
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable heating
- Wi-fi
- 220V power supply
- Alarm clock
- Desk
- Cable TV
- Outdoor swimming pool
- Electric Kettle: 1
Show all 14 amenities
- Shower: 1
- Hairdryer
- Mini fridge
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
Facilities with extra charge
- Minibar
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
DOUBLE SUPERIOR KING BED
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Room amenities
- Individually adjustable heating
- Wi-fi
- 220V power supply
- Alarm clock
- Desk
- Cable TV
- Outdoor swimming pool
- Electric Kettle: 1
- Shower: 1
- Hairdryer
- Mini fridge
- Ironing set
- Carpeted floors
- Individually adjustable air conditioning
Facilities with extra charge
- Minibar
- Tea and coffee making facilities
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-5
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-5
Limited room details from hotel
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TRIPLE DELUXE TWO BEDSTRIPLE • DELUXE TWO BEDSTPL.2B-DX
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
TRIPLE DELUXE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- DELUXE TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B-DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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FAMILY ROOM BUNK BEDFAMILY ROOM • BUNK BEDFAM.BK
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
FAMILY ROOM BUNK BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- BUNK BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.BK
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 25 m²TWN.ST
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Marco Polo Hotel
TWIN STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 25 m²
- Occupancy
- Guests: 3–3 • Adults: max. 3 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about The Marco Polo Hotel
100
reviews shown
Donna
Great room upstairs, comfy bed and excellent value
Lawrence
Friendly staff, late check-in is available. Room was clean and spacious. Free car park.
Would stay again if in the area! Good value.
Would stay again if in the area! Good value.
Clayton
Love staying here the spa room is really spacious super comfortable king bed Huge shower free parking and just a fue minutes from the cbd will stay here in a pinch when I’m passing through town that’s for sure 😎👍
Vinaisi
Air conditioning was quite awesome.
Georgina
Comfortable room. Great to have the additional amenity of a microwave and small bench as well as crockery and cutlery. Fully covered parking right outside the room.
Kerrie
Air conditioning was perfect, beautiful shower & the softest most amazing beds & pillows. It is the only motel we stay in when we go to Mackay.
Marrianne
Noisy as in flight path, but bearable
Suzanne
Very comfortable
Nimrat
Yes room was clean
Nicole
Staff courteous room clean very spacious
Donna
The room was clean and had fairly recently been updated, parking was easy, location was great across the street from a lovely beach. The restaurant was not accessible, we were told it was reserved 6 months in advance so it was probably very good but disappointed that we could not eat there but there were other restaurants within walking distance.
Barry
The Manager/Owner he was very easy going he had an awesome attitude which has reflected through his staff who were very funny and hard workers which our rooms were clean during our stay clean towels everyday and air con was perfect. Our stay at Marco Polo was awesome
Peter
Staff were amazing and the room was perfect.
Verified traveler
Friendly staff, clean, combfortable & quiet. I'll be staying here again. Cheers, Josh
Verified traveler
Clean and comfortable, filled all our needs
Yasmin
Welcomed by very friendly staff who were accommodating to our early arrival and very impressed by the room cleanliness. Would absolutely stay again.
Robert
Clean room
Charlotte
Beds are really comfortable. Room is clean on entry. Staff is wonderful & very considerate 😊 I'll continually choose to stay here because of it's location as well.
Daryl
Quiet, clean and comfortable.
David
Unexpected stay over.
A last minute booking due to an unexpected hospital stay, so i turned up late looking like a homeless person in a sling and multiple dressings and a shopping bag with a few belongings in. I was very warmly greeted at reception. Wonderful manager. I was lucky to get the last room.which was very nice. Very clean and fresh smelling, bed was awesome after 3 nights in hospital. Much needed rest, next morning was warmly greeted by the same manager, he took my key so i didn't need to walk to reception,asked if i needed an Uber or taxi. But i had a lift coming who had to travel a long distance. He said i could sit and wait in a comfy chair and even gave me a cold bottle of water. Great service, will definitely be returning for a recreational stay. Thank you
Daryl
Confortable beds
rex
Have stayed here previously and also at a lot of Motels in Mackay
I must say the improvements at this property are exceptional
Room was in impeccable condition spotless, bed very good
and staff extremely friendly
Well worth a visit!!!
I must say the improvements at this property are exceptional
Room was in impeccable condition spotless, bed very good
and staff extremely friendly
Well worth a visit!!!
Paul
Nice Motel
We stayed for one night at the Marco Polo when passing through Mackay and were pleased with our room. Undercover parking at our front door was good and our room was a good size. The room clean with a comfortable bed and a table and chairs. Everything was in working condition. It's a little out of town but there are some eateries a short drive away. We would stay here again if in Mackay and we do recommend the motel to other travellers.
Georga
Beautiful place and lovely workers, close and convenient
Pradip
Convenient. Friendly host.
Kerryn
Lovely owner, very welcoming on arrival.. Would stay here again if travelling through. Clean room with extra comfy bed and pillows... Had a sleep in this morning and missed out on hot water for my shower but I guess the neighbours enjoyed their hot showers!!!
Rebecca
Beds was super comfy. Spa deluxe room which we couldnt use as there wasnt a plug and the silicone around the bath was very unappealing , dirty and stains in bath.
Geoffrey
Great overnight stay. The Itslian restaurant on site is booked way in advance , book ahead or you are eating in town .
The room was great value for what I paid.
Staff were awesome.
The room was great value for what I paid.
Staff were awesome.
Richard
Room spacious clean
Steven
You're on a main road with passing traffic and sitting on an aircraft flight approach pattern. Noise is always going to be a slight issue at that address.
And... Your room curtains in No. 30 need attention but otherwise, all good.
And... Your room curtains in No. 30 need attention but otherwise, all good.
jan
Very noisy, no hot water, tepid at best. No housekeeping,we were responsible for attaining our own clean towels, emptying bins etc. Staff were very friendly though
Daryl
Clean, quiet and comfortable.
Hayley
Missing the small details which you take for granted at all other motels. Staff were lovely but given the amount of other options in the area, I wouldn’t stay here again.
Simone
The staff were very friendly and welcoming.
The room was amazing.
Will stay again.
The room was amazing.
Will stay again.
Shayne
Top property with friendly staff. Highly recommended
Murray
Would stay here again
Andre
A very good hostel, thank you
Adrian
we booked the Marco polo for a quick overnight stay in mackay for a function. arrived late in the afternoon and check in was no problem. after returning to the room later that night there was no hot water at all in the shower , i called the after hours number 3 times and was on hold for a total of 25 minutes and never spoke to anyone it was after mifnight by this stage so we went to bed. in the morning the same thing no hot water so we just left. I even paid the extra for the Deluxe room and regrett even staying there at all. since staying i have read other reviews that say the cold showers are a common occurance. this dampened the entire stay particularly after attending an outdoor function on a very cold evening. will not stay again. the room was clean , amenities good and the lady at reception friendly but the no hot water issue left a bad taste!
Ron
Convenient on the Highway
Genevive
The staff are super friendly and easy to reach.
Lindsay
Nice and close to the city which was great for us
Victor
The shower water temp could have been a bit warmer
Loretta
Whilst the room was clean and tidy it fell down on comfort. There were only two pillows in the room and there was not a wardrobe or cupboard to hang clothes. The hot water was barely luke warm and too cool to have a shower. The rule book is very unfriendly and talks of ‘fines’ if you do certain things!!
Whilst it was not terrible, with so many other options nearby I would not stay again.
Whilst it was not terrible, with so many other options nearby I would not stay again.
Stephen
A welcome sleep to break up a huge road rip
Cristina
Policy Over Integrity – Disappointed.
I called ahead to inform the property that I would be arriving at midnight due to travel. After introducing myself, I my call was answered with a dismissive and rude response. The staff member confirmed my booking and instructed me to call a number upon arrival to receive my key.
Upon reaching the motel, I realized I had mistakenly booked the wrong date, and the property was fully booked for the night. With no alternative, I had to sleep in my car. I immediately contacted Expedia to request a refund and was advised to reach out to the property directly. When I called, the same staff member blatantly lied and redirected me back to Expedia instead of addressing the issue.
As someone who has managed the largest accommodation in Queensland, I understand policies regarding cancellations and refunds. However, my incorrect booking was still five days away, and rather than providing honest and transparent customer service, the property chose to keep my money and mislead me. This is not how guests should be treated.
I hope the small amount of money retained from this situation is worth the damage done to your reputation. I would never recommend or return to this property.
I called ahead to inform the property that I would be arriving at midnight due to travel. After introducing myself, I my call was answered with a dismissive and rude response. The staff member confirmed my booking and instructed me to call a number upon arrival to receive my key.
Upon reaching the motel, I realized I had mistakenly booked the wrong date, and the property was fully booked for the night. With no alternative, I had to sleep in my car. I immediately contacted Expedia to request a refund and was advised to reach out to the property directly. When I called, the same staff member blatantly lied and redirected me back to Expedia instead of addressing the issue.
As someone who has managed the largest accommodation in Queensland, I understand policies regarding cancellations and refunds. However, my incorrect booking was still five days away, and rather than providing honest and transparent customer service, the property chose to keep my money and mislead me. This is not how guests should be treated.
I hope the small amount of money retained from this situation is worth the damage done to your reputation. I would never recommend or return to this property.
Deborah
It was a lovely room with a comfortable bed but I was surprised that I had to wash up dishes before I left. There was no cupboard and only 2 pillows on the bed that were very low and soft. Usually there are more if you need them.
Bret
Clean, comfortable and convenient
Clean, comfortable and convenient. Good price, great service. Definitely will stay again.
Samantha
Great place to stay in Mackay, i would definitely stay again.
Andrew
Sadly about 30 years after it's use by date. Fridge in room didn't work, and there was somebody else's ice cream in the \"freezer\" section (if it worked). Room was clean, and reception was good. Quiet.
Jeffrey
On-site Italian restaurant is the best! Convenient covered parking is very helpful.
Annette
Very soft bed, no good for anyone with a bad back.
Freezer frosted up. Used soap still in the shower.
But good value for money overall, if you don't mind a soft bed.
Freezer frosted up. Used soap still in the shower.
But good value for money overall, if you don't mind a soft bed.
Karon
The housekeeping girls and guys do an awsome job with cleaning the rooms!
Peter
Easy check in, enjoyed the TV options. Room clean and tidy.
Kye
Very clean
John
Real little gem !
The hotel is a real little gem, while outside style is older the rooms have been stylishly decorated to give a modern on trend feel. Bed was super comfy and the reception was very friendly and welcoming.
Becca
Great staff. Busy road but convenient
Liz
Room #2 was our initial room. We walked in and the floors had been damp mopped. .....horrendously slippery and dangerous. We thought turning on the A/C would quickly remedy this issue. After waiting a couple of hours, the A/C didn't not seem to be working. We were told it was very humid and that it would cool down shortly. After another 1.5 hours the room was still like a sauna. We were given towels to mop up the moisture on the floors but because the A/C was not cooling things off, we asked to be moved so we were moved to the next room, #1. It was convenient to move only 1 room over, however, still inconvenient with our luggage. The A/C was working perfectly in this room. I do understand there was only one person at front reception when we were there but the floors were dangerous being so wet and the A/C didn't work and the humidity was crazy. We were only there for one night so that's why we were not super happy with this.
CHRISTOPHER
Meet all our needs
warren
Were were upgraded to a family room didn't like the bunk bed it restricted the light 2nd time we stayed room for 2 was very spacious and suited our needs.
Jessica
The room was very unclean, thick dust covering any area not routinely used ie. windowsill, baseboards and corners of floors, above mirror and TV etc. Low budget building in need of upgrade. Did not know it was very close to an airport, loud jets going by consistently. No remote for the TV so was unable to use TV.
Alison
Nowhere to hang clothes.
Mike
I hope to come back again.
Tony
Friendly helpfull staff. Very clean room.
On main road but quiet.
On main road but quiet.
Dylan
Very nice staff made us feel welcome and nothing was to hard to organise
donna
Very friendly staff
Gordon
Friendly staff, clean room and easy access. No immediate eating facilities (walking distance). Last time we stayed here there was a restaurant and this would be nice again if practical.
Chris
Great overnighter
Great overnighter, room was old but very comfortable. Everything provided as expected in a hotel stay..
Penny
We were greeted by Bernie, such a friendly and welcoming face which was so refreshing. The room was very well equipped and comfortable. We'll be back again !
Andrea
Light outside room window runs all night shining in bedroom. Rooms not serviced, given wrong room to start with. No hours on door for reception.
Young man on reception at check in was lovely.
Young man on reception at check in was lovely.
Isabelle
I very much appreciated beung able to check in early after a very early flight from Sydney. Staff at reception were very accommodating and friendly. The room was very spacious and the king size bed was excellent and so comfortable. Highly recommend Marco Polo for any traveller.
Sarah
The rooms were fresh and clean, with a modern appearance. I really appreciated the extra bathroom counter space. Bev in the office (sorry if I got it wrong) was exceptional in her welcoming and customer service. We loved this hotel and will stay here again.
Personal experience downfalls:
- internet was glitchy so I ended up hot spotting with my own data so my son could watch a movie.
- Difficulty manoeuvring out of my parking space as a large work van parked opposite my room car park. -
Ordered a take away pasta dish from onsite Italian restaurant $29, serving size less than a handful. Followed up with request to top up or refund. Refund provided.
Personal experience downfalls:
- internet was glitchy so I ended up hot spotting with my own data so my son could watch a movie.
- Difficulty manoeuvring out of my parking space as a large work van parked opposite my room car park. -
Ordered a take away pasta dish from onsite Italian restaurant $29, serving size less than a handful. Followed up with request to top up or refund. Refund provided.
Jing
Amazing staff!
Rob
Lovely staff, easy check-in.
Clean and very comfortable room. Great bathroom.
No noise from main road, although very early, noisy, departures by other guests were unwelcome.
Would stay again.
Clean and very comfortable room. Great bathroom.
No noise from main road, although very early, noisy, departures by other guests were unwelcome.
Would stay again.
Verified traveler
1 night only
The room was great. The bathroom is dangerous with a bath/shower that is hard to get in and out of without slipping. The bathroom is also like a sauna due to no coverings on the windows which is a easy fix.
Denise
Good
Richard Lachlan
The rooms are modern and clean, the staff are awesome, very helpful, friendly and polite. I will certainly be staying there again,thank you.
Denise
Value for money
Danny
Bernie and Michael the staff there were amazing, super friendly and helpful.
Highly recommended from our family. Will stay there a gain on our way back from Townsville
Highly recommended from our family. Will stay there a gain on our way back from Townsville
David
I normally stay at the Oaks or Mantra but i will be back to the Marco Polo it was very roomy and felt homely. It was queit with easy parking and value for money
Karen
Lovely clean room with a great bed and pillows. Very friendly made me feel welcome and safe
Shaun
Very friendly and helpful
Deborah
Not guaranteed a car park in front of your room. The pillow was very flat and the shower floor was slippery. A/C was set on a temp that I’d prefer to be cooler.
Torrens
Very Comfortable
Comfortable room that has been recently updated. Friendly check in. One night stay as travelling through and would return again
Ian
Highly recommend. affordable clean spacious
I very much enjoyed my stay at Marco Polo hotel. I will be staying again on my frequent visits to Mackay.
Theste checkin was easy, room was clean, spa tub jets only half worked but bathroom was biggest I've ever seen in a hotel.
Overall I recommend staying here without question.
Theste checkin was easy, room was clean, spa tub jets only half worked but bathroom was biggest I've ever seen in a hotel.
Overall I recommend staying here without question.
pavan
What can I say amazing especially the host was so so kind to us we are very grateful… amazing place and we would come back in a heartbeat
Kellie
Very good for its purpose
Glenn
Quiet - comfortable - Clean
Linda
We liked the Italian Restaurant attached with friendly young staff and good food & service.
Berny the receptionist was friendly. Unfortunately, the room was not clean, dirty towel on floor behind the front door, used toothpick & sticky residue on bedside table, hair/muck on bathroom floor behind toilet & bathroom sink, floor in room not clean. Air conditioning control knob broken, One mug & one chair in a King room, no hanging space/wardrobe. Sorry, it was disappointing.
Berny the receptionist was friendly. Unfortunately, the room was not clean, dirty towel on floor behind the front door, used toothpick & sticky residue on bedside table, hair/muck on bathroom floor behind toilet & bathroom sink, floor in room not clean. Air conditioning control knob broken, One mug & one chair in a King room, no hanging space/wardrobe. Sorry, it was disappointing.
Ryan
No designated Parking that was inconvenient
Lang
Clean and tidy room. Comfortable bed and cold AC. Quite.
Beate
Stayed here for 1 night and arrived around 19.30. Check was meant to be open till 20.00 but nobody was present. It waz very tricky to get through on the phone and a pain as we were very tired, all wax paid and we just wanted to get into the room. The room was lovely room, very spacious and clean, slept wonderful. Would stay again.
Bridget
:( CLEANING. my shower! the tiles were mouldy, domestos would fix it easily. And bath tub has seen better days. Rest of the room was lovely thanks. Ill be back
Eric
.
Paul
What a scam
Wot if took my money and no recourse to get my money back
The booking company took my money and the hotel marco polo cancelled my booking.
What a scam
No telephone number to get my money back???????
I am out of pocket and had to book another hotel.
Scammers
Wot if took my money and no recourse to get my money back
The booking company took my money and the hotel marco polo cancelled my booking.
What a scam
No telephone number to get my money back???????
I am out of pocket and had to book another hotel.
Scammers
Kaela
Good place to stay, comfortable ☺️
Dianne
Last minute booking and Bernie handled everything so smoothly with care and great customer support, Thank you ⭐️
Zoey
Great stay will stay again .
Marlene
Very comfortable and great value
Rachel
Was very pleased with the check in process, received an upgrade and all the staff were lovely. The room was huge and very comfortable. It was just a little tired around the edges.
Louise
Bathroom was in a disgustising state
Location & surroundings
The Marco Polo Hotel
46 Nebo Road Mackay QLD 4740, 38, Mackay, Australia
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The Marco Polo Hotel
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