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Casa Nostra Motel Mackay
Central Coast - QLD · Australia
30 Nebo RoadView location
8.4/10Excellent118 Reviews
Cleanliness8.8/10 8.8
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.4/10 8.4
Amenities8.4/10 8.4
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Casa Nostra Motel Mackay
Located in West Mackay, the Casa Nostra Motel offers an outdoor pool, a garden, and complimentary Wi-Fi. Each of the 21 air-conditioned rooms features a microwave, a Smart TV, and premium bedding. For business travelers, the motel provides 30 square feet of conference and meeting space.
Onsite amenities also include express check-out, luggage storage, laundry facilities, and free self-parking. Nearby attractions include the Mackay Regional Botanic Gardens, Pioneer Valley, Mackay Base Hospital, and Harrup Park. Mackay Airport (MKY) is a convenient 3 miles away.
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Located in Mackay (West Mackay), Casa Nostra Motel Mackay is within a 5-minute drive of Mackay Enertainment and Convention Centre and Caneland Central. This motel is 1.1 mi (1.8 km) from Bluewater Lagoon and 1.3 mi (2.1 km) from Mackay Regional Botanic Gardens.
Make yourself at home in one of the 21 air-conditioned rooms featuring microwaves and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Featured amenities include express check-out, luggage storage, and laundry facilities. Planning an event in Mackay? This motel has 30 square feet (3 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
8:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
Beach nearby
No rollaway/extra beds available
No elevators
Parking height restrictions apply
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Important information
-
You need to know
- Pool access available from 8:00 AM to 8:00 PM.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
-
Special Instructions
The front desk is open during the following times:
- Monday - Friday: 7:00 AM - 8:00 PM
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and window guards
-
Minimal age
18
-
Optional fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Jubilee Park
1.3 km / 0.8 mi
Mackay Enertainment and Convention Centre
1.4 km / 0.9 mi
Caneland Central
1.6 km / 1 mi
Artspace Mackay
1.6 km / 1 mi
Mackay Base Hospital
1.9 km / 1.2 mi
Bluewater Lagoon
1.9 km / 1.2 mi
Mackay Regional Botanic Gardens
2 km / 1.3 mi
Pioneer Valley
2.1 km / 1.3 mi
Harrup Park
2.3 km / 1.4 mi
Great Barrier Reef Arena
2.5 km / 1.5 mi
Mackay Basketball Stadium
2.7 km / 1.7 mi
BB Print Stadium
2.8 km / 1.7 mi
Ken Burgess Orchid House
2.9 km / 1.8 mi
Icon Cancer Centre Mackay
3.4 km / 2.1 mi
Ooralea Racecourse
3.5 km / 2.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 21
- motel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Babysitting service
- Hotel safe
- Garden
- Concierge
Show 8 more facilities & services
- Luggage room
- Conference room
- Meeting room
- Indoor freshwater pool: 1
- Outdoor freshwater pool
- Sun loungers
- Parasols
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Nostra Motel Mackay
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN STANDARDTWIN • STANDARDTWN.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Nostra Motel Mackay
TWIN STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TWN.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Nostra Motel Mackay
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Nostra Motel Mackay
FAMILY ROOM STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: FAM.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Nostra Motel Mackay
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM QUEEN BED NON SMOKINGFAMILY ROOM • QUEEN BED NON SMOKINGFAM.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Nostra Motel Mackay
FAMILY ROOM QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: FAM.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityCasa Nostra Motel Mackay
FAMILY ROOM WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: FAM.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Casa Nostra Motel Mackay
50
reviews shown
Julian
updated
Chris
Handy location
kylie
The room was dirty, & I’m pretty sure there had been a dog in the room, as that’s all we could smell, & the beds were hard as.
Tammy
Very nice stay 😃
Mikey
Top notch
Michelle
I booked on line but when I arrived the office was empty. I had to wait 30 minutes to check in😕
Arthur
We Stayed at this property 21st through to 24 of August on entry the property was clean and tidy but following neighbours burning rubbish next door our unit was fill with putrid smoke which we had to put up with according to the staff we did(not happily) then on the 23rd we left our room leaving PLEASE MAKE UP OUR ROOM SIGN out and on return it was not done we were told by staff rooms are not cleaned on weekends ask for at least clean towels and were given with protest this is none of the worst Motels i have stayed in it deserves no stars unfortunately i don't think i will be booking through Wotif again.
Unhappy
Unhappy
Santa
Moul in a room (wall over the window an window it self) and dusty floors.
Convenient location though and welcoming receptionist.
Convenient location though and welcoming receptionist.
Verified traveler
Good location and tidy room. Good wifi for work
Verified traveler
Very clean and easy check in. Close to everything
Gina
Will stay again
Overnight stop, clean, tiles floor, kitchenette with sink. T
Peter
Motel was exactly what we needed. Quiet, clean, close to everything and at a good price. Definitely would come again.
Brian
Dirty fridge
Kerryn
Old and needs an upgrade. Rooms need more thorough cleaning. I stayed there 2 nights a day apart and the same dirt etc was still in the bathrooms indicating a thorough clean was not completed. Noisy. Every movement by guests in and out of rooms can be heard in your room. Staff very pleasant though
Amanda
Check in was easy and the staff very friendly. The bathroom had a lot of the previous guests hair around which gave me the ick. The room could have done with a few extra blankets as there was no blanket or comforter on the bed, but the bed itself was comfortable. Great access to streaming services.
Allison
Unit 8 was renovated and clean and tidy.
Joe
Clean and quite peoperty
Stephen
The room has been refurbished but not clean.
Bun found in the microwave from previous guests.
Under the bed was filthy.
Maggots coming out of the large rubbish bin along side the building.
Bun found in the microwave from previous guests.
Under the bed was filthy.
Maggots coming out of the large rubbish bin along side the building.
Donna
Comfortable and clean.
Malle
Very friendly and helpful staff.
Lisa
Experience was really average ! Had extra pets coming into shower from cracks . Big fat long worms in shower everyday from cracks in shower. And water would go snap cold then piping hot unexpectedly during shower….
Probably will never stay there again.
Probably will never stay there again.
Verified traveler
Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
Terrance
Very ordinary motel would have liked option of food
Juanita
Convenient and quiet accommodation.
David
I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of
Zachary
I just had emergency surgery at the Mackay hospital was about to go to the motel when they called me and said I had to get back onto Expedia to get my refund back because they had double booked the room so I tried calling tried email could not get on to anyone at all I had to arrange a room else and to say I was pissed off is a understatement so someone better call me and sort out my refund.
Giuseppe
Fantastic nice and comfortable beds, staff went above and beyond. Room nice and tidy and clean, this is the second time I've stayed now and will definitely stay again
Karin
Adequate for the price charged! No complaints!
Ronald
It is on a very busy road.
Richard
Very noisey place , also insects like ants etc through the room .
Stephen
Nice people
michael
Great location, easy access from main road
John
Very clean facility, quiet environment. Fantastic value venue.
Tekee
Very convenient, close to bus stop, shops, and highway. Nice staff very polite and welcoming.
Ann
The room was renovated and very nice, A bit impractical to have the basin outside the bathroom and the small step up to the wet area is a tripping hazard. Although the room was very clean, there were tiny ants everywhere. I told the receptionist this and she didn't seem interested.
The same receptionist charged me on arrival saying Expedia hadn't passed on payment for the room. This was refunded when I produced email evidence of payment. I think the receptionist is in the wrong line of work. She didn't smile once during our interactions. Not very welcoming and I wouldn't stay here again.
The same receptionist charged me on arrival saying Expedia hadn't passed on payment for the room. This was refunded when I produced email evidence of payment. I think the receptionist is in the wrong line of work. She didn't smile once during our interactions. Not very welcoming and I wouldn't stay here again.
Leanne
Property ok staff on duty very ordinary
Marlene Jennifer
Bed was too hard and uncomfortable
Donna
Friendly and helpful at reception. Great bed and facilities and very clean
Donna
The room was very clean and comfortable with new fittings. Lovely to be greeted with a welcoming smile and chat
John
Friendly staff. Very new and tidy. And quiet. A few things to remedy. Shower needs fixing. The slightest turn the wrong way goes from freezing to scalding (replace shower head). The beds are very hard (install a pillow top protector). A curfew of 8.00pm (not sure how you tell people they can’t go outside after a certain time). And finally, use a dish and you get billed $50 for cleaning (but where do you wash up? Bathroom sink?)
Karen
Clean and convenient motel. The room was well equiped for our family's short stay.
Danielle
I’m not really sure how to review this property. We booked it last minute as a short stop over en route to Airlie so didn’t need it to be anything special. It’s pretty basic but priced well for what it is. The issue that put a dampener on the experience was I guess the service.
On arriving at 8pm after a 5 hour drive (check in closes at 9) I was informed my room had been cancelled as the card payment hadn’t gone through, they recited the numbers of a card I wasn’t familiar with, but they advised they still had the room so I could pay now if I wanted to. I paid cash and checked in. On getting into my room, and attaching to the WiFi (as had no data on my phone previously) I saw I’d had a message from the motel an hour before through the 3rd party site I booked on to advise the room had been cancelled as they’d double booked. Which is obviously not the reason why they advised the room had been cancelled when I arrived. I’m just thankful I hadn’t seen that message en route as I would’ve been scrambling to find an alternative room at 8pm. Then to top it off, I checked my bank account to find they’d taken the payment out of my account the day before.
The next morning they did issue me a refund on the cash payment when I queried it but obviously not the smoothest process.
On arriving at 8pm after a 5 hour drive (check in closes at 9) I was informed my room had been cancelled as the card payment hadn’t gone through, they recited the numbers of a card I wasn’t familiar with, but they advised they still had the room so I could pay now if I wanted to. I paid cash and checked in. On getting into my room, and attaching to the WiFi (as had no data on my phone previously) I saw I’d had a message from the motel an hour before through the 3rd party site I booked on to advise the room had been cancelled as they’d double booked. Which is obviously not the reason why they advised the room had been cancelled when I arrived. I’m just thankful I hadn’t seen that message en route as I would’ve been scrambling to find an alternative room at 8pm. Then to top it off, I checked my bank account to find they’d taken the payment out of my account the day before.
The next morning they did issue me a refund on the cash payment when I queried it but obviously not the smoothest process.
ian
Instant hot water, everything worked efficiently, updated interior. Room not serviced daily.
David
👍
Geoff
Clean and well set up for a one night stay
Kate
Super convenient and tidy property. The check in was very welcoming. Just off the main A1 highway but was very quiet after the scheduled planes landed. Road noise no issue. I’m not a shift worker so I had a wonderful sleep.
Daniel
Lovely night’s sleep in a comfy bed. Thanks!
Paula
Nice and clean and tidy for a quick overnight on our way north.
David
.
David
Location for our purpose was excellent, very clean, modern and roomy. Parking in front of room was excellent.
Location & surroundings
Casa Nostra Motel Mackay
30 Nebo Road, West Mackay, Australia
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Casa Nostra Motel Mackay
26 hotel photos
