Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

ibis Mackay

Central Coast - QLD · Australia

Christensen Circuit Mackay AirportView location

8.8/10Excellent615 Reviews
Cleanliness9.2/109.2
Service9.0/109.0
Comfort9.0/109.0
Condition9.0/109.0
Location10.0/1010.0
Neighborhood8.0/108.0
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card
  • Business hotels
  • Sustainability certification

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About ibis Mackay

Ibis Mackay features ibis Sweet Beds in every room, complimenary car parking, complimentary WIFI, a fully equipped gymnasium and modern Tavern. TurBARlence offers gastro pub food and craft beverage offerings with a great outdoor beer garden.

Located beside the airport terminal and with double glazing and core filled block walls the rooms are very quiet. Flight information screens in the hotel, only a 4 minute walk you will be at your gate.

Read more about this hotelShow less

With a stay at ibis Mackay in Mackay (South Mackay), you'll be within a 5-minute drive of Mackay Basketball Stadium and Harrup Park. This hotel is 2.5 mi (4 km) from BB Print Stadium and 2.6 mi (4.3 km) from Great Barrier Reef Arena.

Make yourself at home in one of the 152 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Parking height restrictions apply Professional property host/manager Ecotourism Australia Sustainable Tourism Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately AUD 11 to 25 for adults, and AUD 11 to 25 for children
    • Late check-out fee: AUD 60 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Bakers Creek Conservation Park 3.6 km / 2.2 mi
Mackay Basketball Stadium 3.9 km / 2.4 mi
BB Print Stadium 4 km / 2.5 mi
Harrup Park 4.2 km / 2.6 mi
Great Barrier Reef Arena 4.3 km / 2.7 mi
Ooralea Racecourse 4.3 km / 2.7 mi
Mackay Regional Botanic Gardens 4.5 km / 2.8 mi
Mackay Leisure Centre 5.1 km / 3.2 mi
Mackay Enertainment and Convention Centre 5.4 km / 3.3 mi
Jubilee Park 5.4 km / 3.3 mi
Caneland Central 5.4 km / 3.4 mi
Pioneer Valley 5.5 km / 3.4 mi
Mackay Base Hospital 5.5 km / 3.4 mi
Far Beach 5.7 km / 3.5 mi
Artspace Mackay 5.8 km / 3.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Number of floors (main building): 7
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
Show 29 more facilities & services
  • Airport Shuttle
  • Room service
  • Laundry service
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Currency exchange facilitiesExtra charge
  • Lift access
  • Garden
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Café
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Meeting room
  • PhotocopierExtra charge
  • Business centre
  • Fax
  • Ecotourism Australia Sustainable Tourism Certification
  • Breakfast
  • Non-smoking establishment
  • Single-Use Plastic Free
  • Table tennisExtra charge
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 17 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable2 photos

    ibis Mackay

    DOUBLE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Pay movies
    • Wi-fi
    • Wheelchair-accessible
    • Bathroom: 1
    • Shower: 1
    • Hairdryer
    • TV
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Soundproof room
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN

    Photos are not available for this room type.

    ibis Mackay

    DOUBLE EXECUTIVE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 17 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable3 photos

    ibis Mackay

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 17 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable3 photos

    ibis Mackay

    DOUBLE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    ibis Mackay

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    ibis Mackay

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    ibis Mackay

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    ibis Mackay

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    ibis Mackay

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    ibis Mackay

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    ibis Mackay

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    ibis Mackay

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST-7

    Photos are not available for this room type.

    ibis Mackay

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    ibis Mackay

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 17 m²TWN.SU
    TWIN SUPERIORPhoto unavailable4 photos

    ibis Mackay

    TWIN SUPERIOR

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU

    Room amenities

    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    ibis Mackay

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    ibis Mackay

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    ibis Mackay

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN BUSINESSTWIN • BUSINESSTWN.BS

    Photos are not available for this room type.

    ibis Mackay

    TWIN BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    ibis Mackay

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BEDDBL.KG-SU

    Photos are not available for this room type.

    ibis Mackay

    DOUBLE SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN SUPERIORTWIN • SUPERIORTWN.SU-1

    Photos are not available for this room type.

    ibis Mackay

    TWIN SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 17 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    ibis Mackay

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Tea and coffee making facilities
    • Fridge
    • Hairdryer
    • Shower: 1
    • Bathroom: 1
    • Toiletries
    • Housekeeping
    • Desk
    • Soundproof room
    • Cable TV
    • TV
    • Pay movies
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    ibis Mackay

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    ibis Mackay

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about ibis Mackay

8.8
Excellent
615 Reviews
Cleanliness
9.2 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
9.0 /10
Location
10.0 /10
Neighborhood
8.0 /10
Amenities
8.6 /10
100 reviews shown
8/10
Excellent
31 Jul 2026
jeff
Great location, pitty you get slugged $3.50 for a taxi as it has to go via the airport terminal. Room service cuts out early so be wary of a flight after 8pm. No bottled water in rooms. Otherwise couldn't complain
10/10
Exceptional
28 Jul 2026
Craig
Easy access to the airports
10/10
Exceptional
24 Jul 2026
Carmen
We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
8/10
Excellent
14 Jul 2026
Melissa
Great location to be so close to airport - good services available
Partner
8/10
Excellent
06 Jul 2026
Stuart
It was a good stay for a night while in transit. Handy location next to airport terminal. Deep fryer was out of action so restaurant had limited options. Would stay again.
Family
10/10
Exceptional
04 Jul 2026
Kirsty
When I booked this property I didn't look at the location well besides the name of the Hotel Group and City. In the end the location was perfect for what we needed, easy to find and had everything we needed. The restaurant on site was extremely handy also.
Family_with_children
8/10
Excellent
01 Jul 2026
Stuart
Clean, convenient location, good facilities
Self
4/10
Poor
09 Jun 2026
Jolan
Couldn't order diner because the kitchen closed early, and the male staff member was very rude and unprofessional about it. He then closed the bar early, even while there was a line of people still checking in, and waiting to order. Then to top off the rude and unprofessional staff member, the bed felt like it had been acquired from an op shop 20 years ago and dressed with linen that stunk. Very disappointed
Self
10/10
Exceptional
29 May 2026
Nicole
Very convenient location. Well kept rooms.
Business
10/10
Exceptional
04 May 2026
Jack
We stayed here for a night to stop off on the way up coast. It was perfect for what we wanted, just a place to sleep for the night before heading off in the morning. The room was clean and perfect for the night. It had free parking for guests and right next to the airport for those travelling by plane. The staff were really friendly and helpful.
Partner
10/10
Exceptional
03 Apr 2026
Mahmood
Needs to have microwave in the rooms also.
Family
10/10
Exceptional
16 Mar 2026
Andrew
Yes
8/10
Excellent
14 Mar 2026
Laura
I have regularly stayed at this motel for many years. The current menu desperately needs a make over. I do not recommend the Moroccan salad - you get a bowl of salad leaves with a few slices of tomatoes and a sprinkling of chickpeas and quinoa. For $25, it’s way overpriced. This version of Moroccan Salad was nothing like I’ve had at this motel in the past. It was based on chickpeas with quinoa, herbs and chopped tomato mixed through it. You also had the option of adding a side dish of grilled chicken to it.
I stayed here a couple of weeks later on my return trip home. This time I didn’t bother having my evening meal in the restaurant. I purchased a few Vietnamese rice paper rolls at the Brisbane airport instead, keeping them cool in a little insulated bag.
Self
10/10
Exceptional
12 Mar 2026
Brian
Great convenience to the trade area of Mackay
Typically the A/C in a wet area does get a little smelly but apart from that ‘All Good’
Self
4/10
Poor
10 Mar 2026
Donna
Air conditioning was loud and rattling and struggled to cool, there was a greasy lubricant type substance on the bedside table, mould and grime in the shower floor.
Self
6/10
Pleasant
09 Mar 2026
Sharlene
Clean and tidy room. As a chef i can definitely recommend the restaurant and food. Great service and ease of check-in.👍
Self
4/10
Poor
16 Feb 2026
Jonathon
I think it was all an engineering issue. Entering the hotel, the lobby was un-airconditioned which made checking in a sweaty , uncomfortable affair. Apparently the engineering team switches that off as energy saving.
Entering the room, 2 essential light bulbs were broken, the entry hall and the bathroom.
Finally, the air-conditioning was so noisy that it was almost impossible to sleep. Dirty filters and small outlets.
It was convenient but I would never choose it again.
Business Partner
10/10
Exceptional
10 Feb 2026
Brenton
All fine but i feel shower was too small.
Business
6/10
Pleasant
09 Feb 2026
Bryan
the bed was ok and the room clean but the shower leaked, the AC wasn't cold enough and there was no milk for coffee
Business Self
10/10
Exceptional
06 Feb 2026
Nancy
Good facilities and restaurant
6/10
Pleasant
03 Feb 2026
Rachel
Stay was ok, room clean, staff pleasant. Bathroom and shower in particular was small. Car parking a pain, no park spots left so was directed to short stay car park and advised my ticket would be validated. That didn’t work and had quite the mess trying to get out of the car park.
Business Self
8/10
Excellent
03 Feb 2026
Jade
5 star review from me for the staff during my stay, dealt with 3 different members during my 2 night stay - all very helpful and kind.
There would be a 5 star from me if the hotel had conditioner &/or moisturizer in the rooms.
Only shampoo and body wash in those refillable wall bottles. They had a few extra things available to purchase from reception (deodorant/razors etc...) but sadly no conditioner.
I have shorts stays in Mackay regularly - This is the best place I've stayed at in Mackay for a while (staff & cleanliness wise). Just remember to pack your own conditioner & moisturizers next time.
Leisure Family
10/10
Exceptional
25 Jan 2026
Angus
the room was clean and the staff were exemplary
Leisure Self
10/10
Exceptional
19 Jan 2026
Jade
Overall a Excellent well maintained property.Right at Mackay's doorstep.Thank U to all who produce this atmosphere.I take my hat off to U all.
Business_and_leisure
10/10
Exceptional
16 Jan 2026
Tania
Quick and easy access from Mackay airport. Clean, modern, quiet and comfortable rooms. Nice dining and bar area.
Self
10/10
Exceptional
25 Dec 2025
Pia
Friendly staff, great location nice breakfast!
8/10
Excellent
19 Dec 2025
Vinaisi
Room was clean.
Self
10/10
Exceptional
15 Dec 2025
Mahmood
Great staff and amenities
8/10
Excellent
12 Dec 2025
ColinParawan
Room was clean, sadly I was separated from my wife and child as we were unable to get adjoining rooms.
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
Michael
Room was spotless, no noise from other guests or outside of the hotel.
Friends_and_family Family
8/10
Excellent
24 Nov 2025
Andrew
Yes
Business_and_leisure
10/10
Exceptional
14 Nov 2025
Karla
Staff were very courteous and the hotel was clean and cool.
Leisure Friends
10/10
Exceptional
14 Nov 2025
Mahmood
Everything was good
Leisure Family
6/10
Pleasant
11 Nov 2025
Andries
Bathroom was noisy with a constant flushing sound from the pipes, Peeling paint in the bathroom. The room and bedding was pretty good
Leisure Self
10/10
Exceptional
03 Nov 2025
June
The room was very comfortable and suited my needs perfectly.
Leisure Self
10/10
Exceptional
22 Oct 2025
Michael
Great
8/10
Excellent
12 Oct 2025
Benjamin Lewis
Only 1 staff member on check-in. Waiting for over 1/2 hour to check in.
Leisure
8/10
Excellent
29 Sep 2025
Enda
Quality restaurant choices. Delicious dinner.
Business
10/10
Exceptional
18 Sep 2025
Tony

Highly recommend

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome.

The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Partner
4/10
Poor
15 Sep 2025
Des
Only if you must.
Business Self
8/10
Excellent
14 Sep 2025
Michelle

Nice place

Great staff, very accommodating and helpful, really appreciate that.
Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be.
Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure.
Overall I really enjoyed my stay there.
Business
6/10
Pleasant
05 Sep 2025
Sandra
Room was ok, shower was small, pillows were flat and only 1 extra available. Ordered an omelette for breakfast, I was standing waiting for the chef to serve me, one of the other employees came past and asked if I had been served, no I said I'd like an omelette please she says chef an omelette...the omelette came out and a sliced it and raw egg came out! I said something to the other employee about me not eating it and she just said oh...my husband got a late and paid $6 for it and it was pretty much full of foam...so not a good experience
Leisure Partner
8/10
Excellent
27 Aug 2025
Maureen
Clean rooms 😀.very tiny shower recess. A bit disappointed that there were no dishes or cutlery. Staff were lovel
Leisure Partner
6/10
Pleasant
24 Aug 2025
Russ
The property is first class and very clean however having to wait 90 minutes for my room service meal was of concern. Not only was it late but cold.
Leisure Self
6/10
Pleasant
23 Aug 2025
David
Staff were ok, but not overly friendly. Shortage of available mugs at the breakfast bar on day 1.
Room was good - liked the little office nook near the window
Leisure Self
10/10
Exceptional
13 Aug 2025
Kyia
Great
Business
10/10
Exceptional
01 Aug 2025
Timothy
I just needed a clean, peaceful place to stop for 36hours and catch-up on busy work and get some rest. Exactly what I was looking
Business
6/10
Pleasant
16 Jul 2025
James

Average all round at most

I arrived obviously at a busy time. 4 waiting to check in when I arrived and four more after me. One staff member doing check ins and was having technical difficulties with equipment. He really did his best not his fault but why was he on his own at a busy time. Surely the hotel knows its peak hours and should staff accordingly.

Hotel itself feels grubby and tired. Drained chairs by lifts etc.

Restaurant and bar staff in particular excellent.
Business Self
6/10
Pleasant
11 Jul 2025
Katie
This hotel is great for an early morning flights. My only complaint is that the rooms claim to be sound proof but from about 6am there were people out in the hallway talking loudly and opening and closing doors constantly.
Business Self
10/10
Exceptional
06 Jul 2025
Rohan
You need to fix up how you have to drive through the airport to go round to the back of the parking cause it’s a pain when you have to drive through when people are getting dropped off or picked up from the airport
Leisure Partner
8/10
Excellent
10 Jun 2025
Mahmood
Rooms are a bit smaller, everything else is good
Business Family
10/10
Exceptional
30 May 2025
Warrick
close to airport
Business Friends
8/10
Excellent
29 May 2025
Tom
The staff were great. Room was clean and tidy, functional layout
Leisure Friends
2/10
Poor
29 May 2025
Daniel
Poor reception
10/10
Exceptional
10 May 2025
Daniel
Nice stay
Business
10/10
Exceptional
01 May 2025
Kathy
Early flight so great location. Rooms are small and very compact. Shower in particular is very small, elbows hit.
Leisure Partner
8/10
Excellent
02 Apr 2025
Jolan
The check in process was easy and friendly.
The room was clean and comfortable.

However the food was very average and I even had to return it, which I don't normally do. When I did, the kitchen staff were rude and gave me stick and started slamming things around the kitchen like a couple of spoiled children. When my food arrived back it was worse that the first time, and to the point that it was uneatable.
Im extremely disappointed with the rude and unprofessional response for something that would have been an easy fix but instead I received sheer laziness, incompetence and an unacceptable addit
10/10
Exceptional
29 Mar 2025
Melanie
Very convenient , only problem was the phone made a strange humming noise so we unplugged it . and the sink dripping noise was a bit annoying to sleep through, think it was from the aircon overflow. other wise great food and very convenient stay , will definitely stay again
Partner
6/10
Pleasant
22 Feb 2025
Verified traveler
Stay was just okay. I booked 2 twin rooms for my family. Asked for a wake up call, as we were taking an early morning flight, but it never came. The location to the airport is its main plusZ
Friends_and_family Family
10/10
Exceptional
08 Feb 2025
Paul
Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Business Self
6/10
Pleasant
19 Jan 2025
Kayla
The room was good. Check in service was good. Service at the restaurant was terrible. We ended up leaving before ordering. The parking was also difficult as the boom gate is operated by the air port.
Partner
4/10
Poor
12 Jan 2025
Karina
Was under renovations nothing open was not made aware of this whilst booking
Business Self
8/10
Excellent
07 Jan 2025
Kelly
Just your average airport hotel. The free parking was great and the fellow at the front desk was very nice.
8/10
Excellent
06 Jan 2025
Vincent
Everything was good only ther breakfast options needed more communication
Business Self
8/10
Excellent
04 Jan 2025
Amy
Location, at airport for early morning flight.
Leisure Self
6/10
Pleasant
18 Dec 2024
Karina
I did not appreciate the up selling of joining the hotel chain during checkin. Despite indicating numerous times that I was not interested. The gentleman continued to offer it at every opportunity. I just want my keys to my room.
Business Self
8/10
Excellent
18 Dec 2024
Louise

Close to airport

Located next to airport so very convenient. Room was clean & tidy. Bed was super comfy. Lovely shower. Only negative was we called to ask about room service and were told the menu would be available via the hotel compendium QR code on the tv. Compendium states to view pages 13-17 but only goes to page 13 with no menu. Thus, we did not order any food this time. We have previously had meals at the hotel and they have always been very good.
Partner
10/10
Exceptional
16 Dec 2024
Jale
Very nice
10/10
Exceptional
11 Dec 2024
Reuben
Smaller but modern and comfortable and very clean room. Quiet. Steps away from airport terminal. Tasty food at restaurant and they kindly allowed me to check in early and check out late
Business Self
6/10
Pleasant
09 Dec 2024
Bret

Below average

Bed was uncomfortable. Shower is too small. Not worth it, unless you dont have transport from the airport to stay somewhere else.
Business
10/10
Exceptional
09 Dec 2024
Glenn
Very impressive
Deluxe Queen was great
Also had a good meal in the restaurant
10/10
Exceptional
22 Nov 2024
Kiri

Comfy bed, wonderful sleep

Bed was super comfortable, room was dark, service was great. Would stay again .
2/10
Poor
17 Nov 2024
Amie De
.......

10/10
Exceptional
13 Nov 2024
Troy
The staff were fantastic and the room was very comfortable and clean.
Leisure Partner
4/10
Poor
11 Nov 2024
Joseph
Just a box with little inside enough room to sleep.
Great staff though
Leisure
10/10
Exceptional
22 Oct 2024
Greg
Only there for one night but loved it nice room had a great meal and beer what more do you want
Business Self
10/10
Exceptional
14 Oct 2024
Vanessa
Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Leisure Partner
10/10
Exceptional
13 Oct 2024
Rajit
Good
8/10
Excellent
10 Oct 2024
Rachelle Jean Marie
I highly recommend this hotel. The room is very clean and comfy. Wonderful!
Leisure Partner
10/10
Exceptional
06 Oct 2024
Cassandra
Stopped here for an overnighter and it was great.
Leisure Partner
10/10
Exceptional
06 Oct 2024
Marie

Good location to catch early flight.

Quick stay to catch early flight. Convenient .
Partner
6/10
Pleasant
05 Oct 2024
Greg
Poor bar service staff
Overpriced meals
Leisure Friends
10/10
Exceptional
25 Sep 2024
Gary
Clean and functional
10/10
Exceptional
24 Sep 2024
Timothy
Great food
Leisure Partner
10/10
Exceptional
16 Sep 2024
Sung
Great for overnight for flight
Leisure Family
6/10
Pleasant
13 Sep 2024
Harry
Location at airport , away from everything
8/10
Excellent
08 Sep 2024
Scotty
Was nice stay .i had a seperior room booked but the room i was given wasnt that big but was a loverly stay.
Cleaners could do a slightly better job on bathroom .facial hairs all over sink .but easy fix
Business Self
6/10
Pleasant
04 Sep 2024
Dan
Average Hotel, but sadly one of the best available in Mackay at the time of booking.
10/10
Exceptional
18 Aug 2024
Barbara
Easy walk from Airport. Close to BB Print Stadium and sporting precinct.
Clean almost like new rooms.
Comfortable bed.
Very quiet room with blackout blind.
Breakfast was very good.
Staff friendly and helpful.
We had a good view of the lights across the airport to town at night. Daytime view was the mountain ranges in background with airport car park and runway which was pleasant to sit at the desk and look out at the view.
Requires a second chair and free bottled water in the room.
Highly recommend.
Leisure Partner
10/10
Exceptional
12 Aug 2024
Michael
Friendly staff who were welcoming and helpful. Right next to airport (which can be a positive or negative). Decent sized room and facilities were great for the price. Not a 5 star hotel of course, but very good overall. Clean, good beds, great location if you have a flight. Bar and restaurant was decent food. I would definitely stay here again.
Business Self
10/10
Exceptional
10 Aug 2024
Eddie
exellent
4/10
Poor
23 Jul 2024
Jodi
We got into the motel at 9.30pm after a long day of travelling . Checked in and was given our room key. The room key we were given was for a room that already had someone staying in it!! We woke the other guests by trying to get into their room!!
Poor form checking 2 different parties into the same room!! Was well after 10pm by the time we got to a new room….
Leisure Partner
6/10
Pleasant
21 Jul 2024
Louise
Dirt marks in the walls,air conditioner not working properly and the stink of sweat and stale deodorant in the room. Quite disappointed 😞
Leisure Self
10/10
Exceptional
28 Jun 2024
Daniel
Conveniently location

Business
6/10
Pleasant
23 Jun 2024
Charlene
There is nothing to do at the hoetel other then drink swim ir play pool
Leisure Family
10/10
Exceptional
08 May 2024
Wayne

Clean comfortable stay

Perfect spot for a 1 night stay before an early flight. Perfectly clean and comfortable and a great meal.
Partner
10/10
Exceptional
02 Apr 2024
Des
Great service from staff.
Leisure Partner
4/10
Poor
31 Mar 2024
bradley
Was very clean. The showers were small.and awkward .kept waking up as herd noises outside room and plumbing noises
Leisure Self
4/10
Poor
02 Mar 2024
Lauren
We arrived at 10:30pm to be told we couldn’t get a drink from the bar which is advertised to stay open until 11pm, the staff member didn’t offer us any alternative and was not friendly. The next morning for breakfast we arrived, no one greeted us so we found a table, as other people came they were serving themselves, we were very disappointed in the food, the eggs were over cooked, there were no fresh coffee cups and when my husband asked for one the staff member was annoyed and asked us for our room numbers to check us in for breakfast, however didn’t proceed to ask anyone else which made us feel like we inconvenienced her. They weren’t overly friendly and the customer experience was low.
8/10
Excellent
29 Feb 2024
peter
Key for Door didn't work properly, other than than that always good
Business

Location & surroundings

ibis Mackay
Christensen Circuit Mackay Airport, Mackay, Australia

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 44 more nearby hotels

ibis Mackay

69 hotel photos