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Country Plaza Motor Inn

Central Coast - QLD · Australia

40 Nebo RoadView location

8.8/10Excellent338 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort9.0/109.0
Condition8.2/108.2
Neighborhood8.0/108.0
Value7.6/107.6
Amenities8.8/108.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Country Plaza Motor Inn

Enjoy the outdoor pool, terrace, and garden at the Country Plaza Motor Inn. This Mackay motel offers complimentary Wi-Fi, a picnic area, and barbecue grills. Grab a snack at the deli or a drink at the bar/lounge. Amenities include express check-in/out and laundry facilities. Free self-parking is available.

The 38 air-conditioned rooms feature refrigerators, flat-screen TVs, and cable programming. Bathrooms include rainfall showerheads and complimentary toiletries. Microwaves and desks are also provided, and housekeeping is daily.

Located in West Mackay, the motel is a short drive from Caneland Central, the Mackay Entertainment and Convention Centre, Jubilee Park, and Bluewater Lagoon. The nearest airport is Mackay (MKY).

Read more about this hotelShow less

Located in Mackay (West Mackay), Country Plaza Motor Inn is within a 5-minute drive of Caneland Central and Mackay Enertainment and Convention Centre. This motel is 1.1 mi (1.8 km) from Jubilee Park and 1.2 mi (1.9 km) from Artspace Mackay.

Make yourself at home in one of the 38 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include desks and microwaves, and housekeeping is provided daily.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Laundry
Entertainment
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 9:00 PM
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

No elevators Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Private host property Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 8:00 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open during the following times:
    • Monday - Friday: 7:30 AM - 9:00 PM
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
  • Minimal age
    18
  • Optional fees
    • Late check-out fee: AUD 20 (subject to availability)
    • Crib (infant bed) fee: AUD 10.0 per night
    • Rollaway bed fee: AUD 10.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Jubilee Park 1.4 km / 0.9 mi
Mackay Enertainment and Convention Centre 1.6 km / 1 mi
Caneland Central 1.7 km / 1.1 mi
Artspace Mackay 1.8 km / 1.1 mi
Mackay Base Hospital 1.9 km / 1.2 mi
Mackay Regional Botanic Gardens 1.9 km / 1.2 mi
Bluewater Lagoon 2 km / 1.3 mi
Pioneer Valley 2.2 km / 1.4 mi
Harrup Park 2.4 km / 1.5 mi
Great Barrier Reef Arena 2.6 km / 1.6 mi
Mackay Basketball Stadium 2.8 km / 1.7 mi
BB Print Stadium 2.8 km / 1.8 mi
Ken Burgess Orchid House 3 km / 1.9 mi
Ooralea Racecourse 3.4 km / 2.1 mi
Icon Cancer Centre Mackay 3.5 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 38
  • motel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room service
  • Laundry service
  • Hotel safe
  • Garden
Show 10 more facilities & services
  • Terrace
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Bar
  • Restaurant
  • Conference room
  • Outdoor freshwater pool
  • Picnic
  • Snacks
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Country Plaza Motor Inn

    SUITE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Country Plaza Motor Inn

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Country Plaza Motor Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN QUEEN SIZE BEDTWIN • QUEEN SIZE BEDTWN.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Country Plaza Motor Inn

    TWIN QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Country Plaza Motor Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Country Plaza Motor Inn

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    Country Plaza Motor Inn

    DOUBLE EXECUTIVE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    EXECUTIVE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EJ-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Country Plaza Motor Inn

8.8
Excellent
338 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.2 /10
Neighborhood
8.0 /10
Value
7.6 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
24 Jul 2026
Angie-May
We had a very enjoyable stay. The room was clean, tidy, and well-presented, with comfortable beds and everything we needed. The staff were friendly, welcoming, and happy to help whenever we had questions. There was plenty of convenient parking, which made coming and going easy. Overall, the motel was quiet, comfortable, and great value for money. I would happily stay here again and recommend it to other travellers.
10/10
Exceptional
17 Jul 2026
Maree
Ideal location
8/10
Excellent
04 Jul 2026
Paul
.
Self
8/10
Excellent
06 Jun 2026
Tanya
Very clean , manager was on the phone when we arrived so busy passed me the key that was it . Didn’t see him again. The place was nice and quiet and clean.
10/10
Exceptional
03 Jun 2026
Clayton
This was a really nice to stay for the weekend it’s quiet 2 minutes from town and good laundry that don’t cost 12 dollars a fricken load and dry ! ✌
Self
10/10
Exceptional
19 May 2026
Shane
Very clean and comfortable. Easy and roomy parking. The flight path overhead was interesting but acceptable.
Partner
6/10
Pleasant
16 May 2026
Garry
Lots of dust, toilet seat broken, termites in bathroom, insects etc down side of fridge.
Staff were very helpful and polite. Didn't know restaurant was closed down until arrival.
Self
10/10
Exceptional
15 Apr 2026
Simon
Very friendly and helpful owner. Was close to town and friendly atmosphere. Missus reckons should pain the place pink like hotel California. Enjoyable stay and would stay again.
Partner
8/10
Excellent
19 Feb 2026
Samantha
Clean but noisy guests during the night.
10/10
Exceptional
08 Feb 2026
Dean
Great staff, clean, dated but still clean. Will use again when visiting family
10/10
Exceptional
22 Jan 2026
Jason
For what i wanted, this was a great stay. Easy to book, room was good and clean. The only issue was the bathroom door would not open fully as tiles had lifted up. But a great location. I was travelling all day and the beds were comfortable and a good nights sleep. I would stay again
Leisure Family
10/10
Exceptional
04 Jan 2026
Brian
ALL GOOD
8/10
Excellent
20 Dec 2025
Kevin
Room was clean and tidy.
8/10
Excellent
10 Dec 2025
Gena
Staff Amazing. Room a bit dated but very clean and comfortable.
Business Family
8/10
Excellent
08 Dec 2025
Bryan
Very good
Leisure Family
8/10
Excellent
30 Nov 2025
Yasmin
Rroom was clean, quiet slept really well
Leisure Self
10/10
Exceptional
27 Nov 2025
sonia
Beautiful old stylish rooms
Leisure Self
10/10
Exceptional
02 Nov 2025
Katrina


I really enjoyed my stay at this motel.
The room was exceptionally clean and well-maintained. It’s conveniently located — just a short drive to nearby shops, which made things easy. I didn’t get a chance to use the pool because of the storm, but it looked amazing. Overall, I’d definitely recommend this motel to others looking for a comfortable and convenient place to stay.
Leisure Self
4/10
Poor
02 Nov 2025
Andreas
Had to wait for staff to check in for 15 mins. Car park was taken, had to be cleared first. Room felt dark and dingy, the entire Motel very dated. Pictures look much better than the real thing. Was ok, but I would not book there again.
6/10
Pleasant
01 Nov 2025
Mat
There was a fair bit of mould in the base of the shower.

Outside the room smell a bit like someone had peed
8/10
Excellent
22 Oct 2025
SARAH
Room was clean bed was comfortable,

some professional repairs could be done, skirting/door trims siliconed badly from water damage, there was rubbish inside the bathroom window
Self
8/10
Excellent
17 Oct 2025
Kevin

Value

Clean room, convenient location, fair price. Friendly staff and comfortable bed.
Self
8/10
Excellent
09 Sep 2025
Jaimie
Good value, clean , friendly
Self
6/10
Pleasant
06 Sep 2025
Mathew
A very basic motel. There are better choices in the same road.
Business Self
10/10
Exceptional
06 Sep 2025
Mancel
Efficient warm reception met all requirements perfectly see you in 4 weeks
10/10
Exceptional
05 Sep 2025
Makka
Always amazing love your work
Leisure Family_with_children
6/10
Pleasant
09 Aug 2025
Karen
On a positive not the beds were comfy, the aircon worked, good hot water pressure. On a negative, the property showing lots of wear, dark and gloomy in room, cracks in ceilings and joins, paint coming off. Smokers on a seat outside our door was the biggest turn off.
Leisure Family
6/10
Pleasant
08 Aug 2025
Sam
Great if all you need somewhere to sleep that is pretty central.
6/10
Pleasant
04 Aug 2025
Peter
Cross talk between units was a problem. Person in next room had TV going all night.
Leisure Partner
6/10
Pleasant
26 Jul 2025
NURIA
Convenient location and room was clean. Property is tired with some maintenance issues that need addressing.
Business Family
8/10
Excellent
21 Jul 2025
Darren
Clean, tidy and well maintained. Friendly service with a smile. Good price for decent room.
Leisure Family
2/10
Poor
11 Jul 2025
Rob
Mike .. onsite manager very helpful
This motel definitely coming back into its prime under new management
Leisure Self
10/10
Exceptional
11 Jul 2025
Ian
Excellent Room, spacious and comfortable.
6/10
Pleasant
01 Jul 2025
Donna
Rooms are clean and tidy.
Leisure Family
8/10
Excellent
29 Jun 2025
Becca
Owner is lovely. Clean room with freshly upgraded bathroom
Leisure Family_with_children
10/10
Exceptional
29 May 2025
david
Great place to stay...best staff...
6/10
Pleasant
28 May 2025
Nicola
Ok for a one night stay, very basic
Business Self
6/10
Pleasant
13 May 2025
Kathy
Price was great.
Complimentary bottled water.
The bed sagged and you could feel the springs.
Business_and_leisure Partner
10/10
Exceptional
12 May 2025
Carl
Fantastic experience. Very clean and well equipped for any stay. The owner and staff went above and beyond. It was greatly appreciated. I would recommend a stay here to anyone.
Thank you.
Business Self
10/10
Exceptional
04 May 2025
Catherine
Very friendly, helpful host.
Clean, comfortable and a good price.
Business_and_leisure Self
10/10
Exceptional
24 Apr 2025
Michelle
Nice and quiet. And safe
10/10
Exceptional
15 Apr 2025
Nancy
Very clean and comfortable.
Business_and_leisure
8/10
Excellent
30 Mar 2025
Wayne
The property was clean and tidy.
8/10
Excellent
21 Mar 2025
Peter
Owner complained that the Wotif rate was insufficient?
Leisure Partner
6/10
Pleasant
19 Mar 2025
Stuart
Walls aren’t totally soundproof- could still hear neighbours tv at 2am. On the flight path for landing.
10/10
Exceptional
13 Mar 2025
Marree
Our stay was wonderful staff were very helpful

Rooms are very comfortable
Leisure Partner
10/10
Exceptional
13 Mar 2025
Makka
Late check out and convienient
8/10
Excellent
24 Feb 2025
W & S
Airport runway is close by and people sit outside smoking and chatting. Ok place for a one nighter when passing through town
Leisure Family
10/10
Exceptional
22 Feb 2025
Paige

Affordable and safe

Staff were so attentive and kind. I travelled alone, staff made sure I felt comfortable and safe. Room was clean and comfortable.
Business Family
8/10
Excellent
31 Jan 2025
Samantha
Comfortable bed, quiet, well priced.
Leisure
4/10
Poor
19 Jan 2025
Roy and Pamela
Room was small but adequate for an o/n. Decor is very dark.
Leisure Partner
6/10
Pleasant
17 Jan 2025
Anna
Dark, old motel rooms. Ok if all you need is a quick sleep. Wouldn’t want to spend much time there.
8/10
Excellent
29 Dec 2024
Christine
It was easy to find. The manger was helpful and the place had a quiet atmosphere. The room was clean and comfortable. Everything worked.
Leisure Family
10/10
Exceptional
26 Dec 2024
Ronald
Great place, great host.
Leisure Self
10/10
Exceptional
21 Dec 2024
Florence
I had an excellent stay at this hotel. Everything was perfect, from the clean and comfortable rooms to the exceptional service. The staff were incredibly kind and went above and beyond to make my stay enjoyable. I was especially impressed when they offered to drop me off the next morning, which was such a thoughtful gesture. I highly recommend this hotel and would definitely stay here again!
Self
10/10
Exceptional
11 Dec 2024
Nancy
It was great customer service from Michael. Who was very friendly and helpful.
Leisure Family
10/10
Exceptional
10 Dec 2024
Verified traveler

Absolutely amazing

When we checked in we were greeted with a very happy welcoming Then off we went to our room and loved it. Come dinner time and they have a restaurant Now I am gluten free So here they tell us they have nothing gluten free. Very apologetic My husband ordered a steak burger to be delivered to our room. As I had bread with me my husband went back to see if they had any cheese so I could make a sandwich. They offered to make it for me, but we declined. Anyhow when the burger arrived along with it was a plate with cheese and some lettuce. Also another plate with an amazing salad. So delicious there was no need for bread. Offered to pay for the salad but they said it was on them. Such very considerate thoughtful helpful friendly people. Would definitely give them way way more than 10 out of 10
Partner
10/10
Exceptional
08 Dec 2024
Elisa
It was a great stay. Staff excellent service and will be staying there again.
Business
10/10
Exceptional
06 Dec 2024
Tarsha
Fantastic room, especially for the price! Clean, large mirrors for getting ready etc, great water pressure in shower. Close to town. Will definitely be back.
Leisure Self
10/10
Exceptional
05 Dec 2024
Cherie
Room and staff are lovely
Leisure Self
10/10
Exceptional
16 Nov 2024
Richard
Large well laid out room. Excellent bathroom, comfortable bed, well equipped with cooking and ironing equipment. Helpful friendly staff.
Leisure Family
10/10
Exceptional
11 Nov 2024
Verified traveler

Reliable choice

I've stayed here a couple of times, it's a reliably good choice. Friendly, comfortable and clean.
Self
10/10
Exceptional
08 Nov 2024
Makka
Amazing and convenient
Leisure
8/10
Excellent
18 Oct 2024
John
Great location for an overnight stay staff were fantastic
10/10
Exceptional
09 Oct 2024
Ronald
They make me feel at home here
Business_and_leisure Self
8/10
Excellent
07 Oct 2024
William
Clean and typical town motel. Only concern was one morning other guests departing early where noisy.
Leisure Self
10/10
Exceptional
28 Sep 2024
Michael
Nice Location and Trailer parking was a bonus
Business
10/10
Exceptional
25 Sep 2024
Bonnie
Very nice host, free use of laundry,
facility dated but tidy and clean, great water pressure in shower
Leisure Partner
10/10
Exceptional
17 Sep 2024
Corey
Great place to stop for a night. Rooms were clean and had everything we needed. Woild stay again mext time we're in the area
Leisure Partner
8/10
Excellent
05 Sep 2024
TONI
We live out of town so found it very noisy, from both the road noise and planes flying overhead. Asked if we could check out at 11 because hubby had a medical procedure at 11.30. Man in reception seemed reluctant but said yes in the end, otherwise the room was pleasant enough for the amount we paid.
Leisure
10/10
Exceptional
05 Sep 2024
Rushworth
Nice and clean
Leisure Family
8/10
Excellent
16 Aug 2024
Borce
Nice clean and tidy
Business_and_leisure Family
10/10
Exceptional
08 Aug 2024
Makka
24 hr check in was really convienient
8/10
Excellent
03 Aug 2024
Cate
Clean and contemporary
Leisure
8/10
Excellent
27 Jul 2024
Leising
All was good. Would stay again
Business_and_leisure Family
6/10
Pleasant
23 Jul 2024
Jason
Mike is a fine host. Rooms are certainly not \"soundproof\" as advertised on WotIf.
10/10
Exceptional
17 Jul 2024
Peter
Room clean tidy heater was on
Partner
10/10
Exceptional
16 Jul 2024
Cindy
Love an upgrade
Leisure Partner
10/10
Exceptional
15 Jul 2024
Annette
All we needed was a restful, friendly place to rest our heads and this was perfect.
Leisure Partner
8/10
Excellent
05 Jul 2024
Verified traveler

Very good value

Very good budget accommodation with features and condition. As expected for the type of accomodation . Quiet and clean. Very Good value.
Partner
10/10
Exceptional
03 Jul 2024
precious
Best and very clean. Staff friendly and helpful
10/10
Exceptional
30 Jun 2024
Maritta
Very friendly staff and management. Not impressed with no room clean on weekends. Had to ask for extra supplies ie: milk and coffee. Although management obliged promptly.
Business_and_leisure Self
8/10
Excellent
18 Jun 2024
Johanne
Great location and reasonable costs.
Business_and_leisure Partner
10/10
Exceptional
17 Jun 2024
Brody
Frienly staff
Leisure Self
10/10
Exceptional
15 Jun 2024
Ronald
Great value for money
Leisure Self
8/10
Excellent
11 Jun 2024
Johanne
Quiet, convenient and courteous manager.
Business Partner
10/10
Exceptional
01 Jun 2024
Michael
Great manager, excellent value for money
2/10
Poor
31 May 2024
Verified traveler

WORST CUSTOMER SERVICE EVER!!

Easily the WORST customer service I've ever experienced. The man working the front desk on the evening of May 17, 2024 was incredibly rude. I hope he owns the place because otherwise he should be fired.
He wasn't able to complete the simplest task (finding our reservation). His inability to problem solve lead to a conflict where he shouted, \"You Americans are all the same\".
(I'm Canadian). He then called me a moron and swore at me. I don't know if I've ever had a worse time checking in at a hotel.
I would stay anywhere else.

Calling your customers 'morons' because you can't find a reservation equals zero stars.
Business
10/10
Exceptional
24 May 2024
Amanda
Staff were friendly and helpful.
Leisure Self
10/10
Exceptional
18 Apr 2024
Ashleigh
Good stay
10/10
Exceptional
14 Apr 2024
Tony

Recommend

Clean and well priced
Partner
8/10
Excellent
03 Apr 2024
Emma
Clean and tidy
Leisure Family
10/10
Exceptional
16 Mar 2024
Laurie
Friendly staff, clean comfortable good beds
Leisure Family
10/10
Exceptional
04 Mar 2024
Tsehay
Great accommodation with this reasonable prices 👏
8/10
Excellent
28 Feb 2024
Imu
Great location
Business
10/10
Exceptional
08 Dec 2023
Barry
Bedroom was nice and comfy The manager was friendly
Leisure Family
8/10
Excellent
15 Nov 2023
Chris
4.8 stars overall.
Leisure Pet
10/10
Exceptional
11 Nov 2023
Ronald
Great stay
Leisure Self
8/10
Excellent
10 Nov 2023
Allen
For the age of the property, been looked after well
8/10
Excellent
08 Nov 2023
Luana
Staff were great, room was clean with a free water. Bed was good but only a thin blanket. Pillows were not great. Also only one key per room but there's a lock box you can use.

Location & surroundings

Country Plaza Motor Inn
40 Nebo Road, West Mackay, Australia

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Country Plaza Motor Inn

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