Name: Kooyong Hotel
Address: 1 Harbour Road, North Mackay, 4740, AU

8/10

Excellent

04 Jul 2026

Vaughn

Clean Room Kind helpful staff!

8/10

Excellent

22 Jun 2026

Colin

Lots of parking, staff are great and helpful, bar is great and so is the beer garden

Self

2/10

Poor

07 Jun 2026

Cody

J

6/10

Pleasant

05 Jun 2026

Kaaren

I needed a blanket but there were not any.

8/10

Excellent

15 Mar 2026

Peter

Room and bathroom were both clean, bed was comfortable and don't forget to grab the blanket when you check-in outside well it would be a challenge to keep clean with partons of the pub using the same carpark as motel.
Whole place could use a bit of maintenance but doesn't impact on the room or your stay.
Staff behind the bar are great and easy to talk too.

Partner

6/10

Pleasant

28 Feb 2026

Sharon

Front door was jammed, an almighty shove got it open but I was unable to open it from the inside, husband got it done. Fire hazard!
Toilet/ shower light did not work.

Partner

8/10

Excellent

21 Feb 2026

Bill

Although a little dated, the room was clean, comfortable,
quiet ( think I was the only guest on the 2nd night?) and everything worked. Price was good.
Check in staff at the bar were courteous and helpful.
Downside was the door lock was very hard to open and had to ask for help on arrival. Was afraid of breaking the key off in the lock. Hopefully they have had it fixed after I left a note to housekeeping.
Overall, a pleasant stay.

Self

8/10

Excellent

30 Jan 2026

Michael

Comfortable stay and quiet

8/10

Excellent

14 Jan 2026

Nicola

I've stayed here a couple of times now and the rooms are always clean and tidy upon arrival. Icy cold air-con, and a comfortable sleeping situation. Decent shower. The pub being right outside your door is a bonus. Adequate parking.

Leisure Self

8/10

Excellent

17 Dec 2025

Nicola

Always a pleasant stay at this hotel. The receptionist is welcoming and friendly, always willing to assist if issues arise.

The rooms are always clean and tidy, the aircon is cold and refreshing and the shower is great.

Perfect place to stop overnight.

Leisure Self

8/10

Excellent

27 Nov 2025

Sonia

The room was great for the price nice and clean housekeeper was lovely... Staff were amazing...

Leisure Self

2/10

Poor

21 Nov 2025

Liem

Old dilapidated

8/10

Excellent

17 Nov 2025

Nicola

The room was clean and tidy, the shower was hot and refreshing. air-con was cold and lovely. The bar staff were able to help with all issues that arose, very friendly.

Leisure Self

2/10

Poor

27 Oct 2025

Terese

Nothing positive to say

Business

4/10

Poor

05 Oct 2025

Elaine

Old run down no blankets
Checked in late so coulnt ask reception for any
Mould on roof
No curtains on large clear windows in bathroom

Friends_and_family Family

10/10

Exceptional

30 Sep 2025

Heath

Clean room, comfy bed easy

Self

10/10

Exceptional

27 Sep 2025

Kathleen

Very cool 👍😎

Business_and_leisure Partner

6/10

Pleasant

20 Sep 2025

lauren

room wasn’t the best, broken loovers on back of door bathroom door didn’t close

Leisure Family

4/10

Poor

19 Sep 2025

Garth

Bed was uncomfortable, room was pretty rough

Leisure Self

6/10

Pleasant

10 Sep 2025

MARK

Good stop after a long drive

Older and needing some TLC but had all I needed as I passed through town. Check in was a bit slow but friendly. It's a pub so some noisy neighbours at closing time but not a big deal. No meals on site but plenty to choose from nearby. Comfy bed, good shower, some nice touches such as good towels, shampoos, etc. value for money.

Self

8/10

Excellent

28 Aug 2025

Fiona

It was easy to find and the staff were great. Parking right outside the room is so good. Unfortunately there was no crockery or cutlery except for coffee/tea making facilities. Also the towel rail fell off the wall.

Leisure Family

2/10

Poor

15 Aug 2025

Adam

Paint was peeling off the walls woke up to it all over the bed

Business Family_with_children

10/10

Exceptional

20 Jul 2025

Duc

Clean. Convenient. Easy check in. Polite staff. Bottle shop next door.

Business_and_leisure Self

8/10

Excellent

19 Jul 2025

Ron

read above

10/10

Exceptional

28 Jun 2025

Eseta

It was convenient as i just needed a bed only to sleep for the 2 shoet nights

Leisure Self

10/10

Exceptional

23 Apr 2025

Beverley

Looked rough on the outside but very nice in the room.

Leisure Partner

10/10

Exceptional

16 Mar 2025

Ramsay

Cheap, clean and convenient

Leisure Friends

10/10

Exceptional

03 Mar 2025

Chantal

Had a great feel

Leisure Self

4/10

Poor

24 Dec 2024

Marika

TV remote was not in the room when I checked in and I was blamed for it. I checked out two days before the end booking date n I did not get my refund back

8/10

Excellent

02 Oct 2024

rhianonn

Great service from the staff in regards to cleaning

Leisure Friends

8/10

Excellent

13 Sep 2024

Ronald

Great location, great clean renovated room. Excellent house keeping.

Business_and_leisure Self

4/10

Poor

08 Sep 2024

Shiralee

Room smelt funky. There were roaches. Alot of damage around the room and in the bathroom/shower that had been poorly repaired or not repaired at all.

Leisure Family

8/10

Excellent

29 Aug 2024

Ron

Comfort and central

Leisure Partner

10/10

Exceptional

23 Aug 2024

Ronald

Great location, could use a tidy up, but the room was spacious and clean, the staff were great, the pub is fantastic.

Business_and_leisure Self

8/10

Excellent

04 Jun 2024

david

close to everything

6/10

Pleasant

14 Mar 2024

Clayton

It's ok here if U need 2 weeks for 90 bucks a night but I recon I'd rather spend another 300 for a better place at a slightly shorter stay

Leisure Self

6/10

Pleasant

14 Nov 2023

Gerry

Place desperate for a make up looks rundown and noise as people come and go didn't feel safe had to make sure the door was locked and inside lock was broken. Will never stay again for sure

8/10

Excellent

18 Sep 2023

Mabasa

Good value for money

My room was fairly clean and the staff was very friendly.

Self

10/10

Exceptional

15 May 2023

Verified traveler

Bed was comfortable. Quiet surroundings. Easy access. Pub and bottle shop on the property. Good water pressure, older style shower fittings. Housekeeping was clean. Would stay again.

Business Self

10/10

Exceptional

26 Apr 2023

Constance

Nice and quiet, very laid back, very convenient to shops, Cafes, and a nice stroll to town.

Business_and_leisure Friends

8/10

Excellent

26 Mar 2023

Constance

Had a nice stay, comfy bed, the shower is great, the tv kept getn no service on alot of channels tho but had a relaxing stay. 👍

Business_and_leisure Friends

6/10

Pleasant

27 Feb 2023

Tony

I recently stayed at the Kooyong Hotel for two nights. The room was as advertised, clean, and air-conditioned, which made for a comfortable stay. It was also convenient to have a bar attached to the hotel. However, there were a few issues that detracted from the experience. The broken shower window with two missing louvers. The open bathroom louvers without screens also proved problematic, allowing two cockroaches to make their way into my room.
Additionally, the front door was difficult to open and close. I had to put my shoulder into it to open it, and I had to slam it shut when leaving, which got worse following the swelling of the door after it rained. Finally, I was concerned to learn that the rooms are made of asbestos, which may be a health risk. Overall, while the hotel has some positives, the issues I experienced may give me pause when considering staying there again.

Leisure Self

6/10

Pleasant

27 Nov 2022

Robert

Very old and run down staff were nice

6/10

Pleasant

22 Aug 2022

Max

Tv did not work

Business Self

6/10

Pleasant

21 Aug 2022

Kevin

It’s not unique

Business_and_leisure

10/10

Exceptional

15 Jun 2022

Deborah

Definitely book there again.perfect for the price.

Leisure Partner

8/10

Excellent

14 May 2022

Alan

Very conveniently located

Leisure Self

8/10

Excellent

14 Jun 2021

Verified traveler

Good value and clean rooms

Business Self

8/10

Excellent

18 May 2021

Mark

2 day stay

Nice room clean bed was good parking at front of room quite

Self

8/10

Excellent

26 Feb 2020

Verified traveler

Centrally located. Nice simple room if you're only there to sleep.

Business

8/10

Excellent

20 Feb 2020

JEFF

Friendly

Dont buy bar food but people were friendly

Self

4/10

Poor

22 Nov 2019

Verified traveler

Not sure if the room got cleaned properly because there was an empty water bottle left on the table. Shower had mould, cob webs behind shower door, Cockroach’s on the floor.
It’s also annoying having to wait a few days for the room key deposit to clear back into our account. Also we thought we booked a room with a queen bed, cause that’s what it said on the site, but we got a double bed.

Friends_and_family Family

8/10

Excellent

20 Oct 2019

Vicki

Get what you pay for

We booked last minute this hotel was what we paid for. Very cheap older motel. Beds were ok, microwave and fridge in the room. Shower was good. Service at the hotel was great, very affordable drinks. They were more than helpful with advising about food. If I had one complaint it would be to put more pillows in the room. For the price I paid I would stay again

Family

8/10

Excellent

19 Aug 2019

Verified traveler

Had the basic amenities I was looking for. Although older it was clean and comfortable. Would stay again.

Business Self

8/10

Excellent

29 Mar 2019

Rebecca

My stay

Our stay was good.. there was no spoons for stirring my coffee but that happens.. thanks

Family

2/10

Poor

24 Mar 2019

Verified traveler

Absolutely beyond the joke was a horrible smell in our room to later find out there was a rotten and mouldy kids bottle.

When checking out the young lady was absolutely rude

Friends_and_family Family_with_children

8/10

Excellent

29 Jul 2018

Bradley

Actually quite comfortable. Great staff! Close to shops all within walking distance.

6/10

Pleasant

16 Jun 2018

Verified traveler

Great for a place to sleep, cheap and nothing fancy. Photos are accurate.

2/10

Poor

09 Jun 2018

Verified traveler

Refused Check-in

This hotel refused to let me check in, despite the room being pre-paid via my credit card, because apparently they cannot take deposits from a Visa card via paywave. So I slept in the CarPark of the hotel in my small hatchback vehicle, ambiance was poor, saw two suspicious car loads of anxious, skinny people visiting one particular motel room and for only 5 minutes each before departing with a requisite burn-out in the car park. I was cold in the car-park, had to turn on my car and leave it running to use the heater. Would not recommend.

4/10

Poor

14 Jan 2018

Heidi

Bed bugs

The room was dirty the bathroom floor when wiped with a wet bath mat went black, climbed into bed and felt things crawling and the sheets felt \"crunchy\". Bed was full of bed bug poo and i pulled back the sheets to find bed bugs. Called reception as I had 3 sleeping kids. The manager was very promt and handled the situation well. I received a full refund and an apology. I was moved rooms and it seemed ok. Takes an extremely long and unexplained reason to receive key deposit back of $100. (Time frame given to me was 27-30 business days).

6/10

Pleasant

14 Jan 2018

Vic

Nice decent Motel for the price, Clean, large Rm

Nice decent Motel for the price, Clean, large Rm.

Family

4/10

Poor

25 Nov 2017

Lewie

Unsatisfactory attention to detail

They do not serve meals.
The room was not cleaned, or bed made, or any fresh towels in the 8 days I stayed there

2/10

Poor

13 Nov 2017

Verified traveler

I was the only thing I could fine old shabby and run down

10/10

Exceptional

20 Sep 2017

Clinton

Friendly service

Last minute booking and very accomodating staff. Room was perfect for our few hours sleep before continuing our drive up north to see family.

10/10

Exceptional

24 Aug 2017

Verified traveler

Great Place To Stay, Clean, Friendly & Awesome Hospitality

4/10

Poor

08 Jul 2017

princess

Messy hotel hard to even the reception no signs up

Experience is wasnt the greatest dont think i would EVER go back a second time, messy entrance needs cleaning, broken tiles in room, dirty curtains, dirty walls, outside light didn't work, bed is unsteady kept moving around not sure if it was meant to have breaks. Unexpected fees was the worst at reception your made to pay a fee that wasn't on when you booked the hotel

4/10

Poor

30 May 2017

Verified traveler

Room ok. Had a musty smell and carpet felt sticky. Was fine for 1 night.

4/10

Poor

17 May 2017

rose

You get what you pay for.

Room was cheap, so you get what you pay for i guess.

2/10

Poor

06 Apr 2017

Verified traveler

We were given a room and only one light was working. Bathroom light was not working so we asked if someone could fix it. The only people there around 8.30pm were the bar staff. The girls were as helpful as they could be. They gave us keys for another room. This room was covered with live worms all over the floor. After we saw a live cockroach run across the bed, we asked for our original room back. Once back in our original room, we noticed more live worms. Bathroom mirror was sitting on the floor and not even up on bathroom wall. I know you get what you pay for, but this is just basic cleanliness and maintenance.

We have stayed in other motels for the same price and have never thought twice about staying there again. Due to cyclone and shortage of power in the town, we were limited as to where were could stay.

4/10

Poor

12 Mar 2017

Verified traveler

Awkward

So basically when it comes to the room you get what you pay for don't expect anything more. But after staying in hostels for two weeks it was a nice change. Now my only issue was one morning was doing my own thing, naked as you do, and the housekeeper walks in. No knock no warning. I was unimpressed to say the least. Otherwise staff are nice.

8/10

Excellent

05 Mar 2017

Debbie

you pay for what you get. quality for the price.

Staff friendly and helpful. No rooms were available and staff let us re rent our room from previous 2 nights.

6/10

Pleasant

26 Oct 2016

Verified traveler

It is what it is

Cheap cheap cheap and that's all. What more can I say?

4/10

Poor

06 Jul 2016

Verified traveler

Plenty of parking

We needed accomodation off the highway with plenty of parking for a boat and large trailer. Kooyong is cheap, plus it met our requirements.

6/10

Pleasant

23 Apr 2016

A

Convenient location. Looks rough though.

Family room was very spacious. The cleaner was so friendly and happy to help in any way she could. Room had stains n looked rough. Comfy bed.

2/10

Poor

31 Mar 2016

Verified traveler

a real eye opener

Couldnt stay there the rooms smelly and dirty , tried to turn air cond on not working and tryied to change rooms next one justcas bad air cond working but so noisey decided to drive to next place with clean accomidation arlie beach from sa.

6/10

Pleasant

27 Feb 2016

Char

Good value for money.

Paid $50 for one night which is great value for people just travelling through that need a place to stay when it's too rainy to set up a tent haha. Showers in the queen room is very big! Bed was comfy and location is pretty good considering the middle of town is
just across the bridge! Over we had a good experience here thank you :)

6/10

Pleasant

29 Jan 2016

Verified traveler

value for money

The rooms are value for money, they are basic, but comfortable. The money you save on your accommodation can be spent doing other fun things.

4/10

Poor

11 Jan 2016

Gregorio

Would do it again

It was ok just sum where to sleep bed was comfy over all for what it is it's not bad

8/10

Excellent

13 Dec 2015

Verified traveler

Perfect for one night stop over

Very good price for an overnight stop over, downside was you can only check out from 10am onwards or risk losing the $100 key deposit.
Cannot complain otherwise

Partner

6/10

Pleasant

26 Nov 2015

Matthew

Basic and dated but still clean and comfy

We stayed for one night and on arrival weren't sure what we were going to get as it looks run down. The room was very dated and could do with being renovated however it was clean and the bed was comfy, towels were provided and we had a fridge in the room which was great. Fine for one nights stay.

Partner

8/10

Excellent

21 Oct 2015

Verified traveler

Basic, good value nonetheless

Have stayed here a few times - conveniently located

10/10

Exceptional

05 Oct 2015

Julie

Not flash but comfortable.

Hotel was old but everything was clean and tidy. Plenty of room around beds and they were comfortable. No complaints at all.

2/10

Poor

28 Sep 2015

Verified traveler

Don't stay here

Dirty sheets....no mirror anywhere, even in the bathroom....no light in their bathroom....only one light in the unit worked. The fan only had one speed and it was very noisy...no spare pillows...and the list goes on

6/10

Pleasant

09 Sep 2015

Elizabeth

Very old hotel reception was in the pub staff were friendly but only contact with them was at check in so no other service was needed. Room was small but clean.

Partner

8/10

Excellent

25 Aug 2015

Mark

Nice and cheap had everything I was looking for as it was a short stay. Well positioned for those people doing inductions at the Port Area and within walking distance to Shopping and Restaurant Precint

2/10

Poor

25 Aug 2015

frustrated

Arrived to find the room very run down and staff not worried about your concerns. There was a surprised deposit required and would be refunded on departure, however if you planned to leave before 10am then you will have to wait 7 days to get your cash back.

10/10

Exceptional

16 Aug 2015

Sarah

Great Value For Money

The room was clean & tidy and boasted the essentials. Great if you're on a budget!

6/10

Pleasant

06 May 2015

Jamie

Good for a quick stay at the price.

I arrived at the hotel at 8:00 pm after about a 12 hour drive. The staff were excellent, the clientele made me want to watch my wallet was still in my pocket. The room was what i would expect for the price - so no surprises there, the room was dated and a little bit musty. The hotel has no facilities to get a meal if you are hungry - so make sure you get something on the way or make time to go to the nearby shops. I was exhausted and just went to sleep - can't say I expected more than a bed for the price. Just an FYI.

6/10

Pleasant

23 Dec 2014

Esther

Facilities: Nothing special; Value: Reasonable; Service: Helpful; Cleanliness: Dirty, Toilet wasn't cleaned;
The fridge wasn't defrosted and had a big chunk of ice that prevented it from being closed.

Family

6/10

Pleasant

30 Nov 2014

Frank

Facilities: Old; Value: Reasonable; Service: Basic; Cleanliness: Tidy;

4/10

Poor

14 Nov 2014

Christine

Facilities: Bare minimum; Service: Sufficient; Cleanliness: Filthy, Grubby, It was gross just gross;

Family

8/10

Excellent

21 Oct 2014

Kirsty

Facilities: Basic, out dated but working; Value: Cheap; Service: Courteous; Cleanliness: Basic and old;
Fine for a cheap quick stop for a rest on a road trip.

Partner

10/10

Exceptional

19 Aug 2014

stephanie

love the beaches!!!

Family

8/10

Excellent

13 Aug 2014

Rina

Facilities: Tired, Ordinary, Old, Comfy Beds + Hot Showers; Value: Cheap, Low-priced; Service: Respectful, Friendly, Courteous, Help there if you ask; Cleanliness: Tidy, Clean towels each day;
Get what you pay for. If you just want a place to sleep and shower it is as good as any. It allowed us to have more cash to see more of Mackay.

Family

8/10

Excellent

09 Aug 2014

Christopher

Good value for money. Looks well kept despite old facilities.

6/10

Pleasant

24 May 2014

Christopher

Facilities: Run-down, Bare minimum; Value: Reasonable; Service: Sufficient; Cleanliness: Poor;
Wouldn't stay for more than a night

6/10