Dolphin Heads Resort

6/10

Pleasant

27 Jul 2026

Heather

Needs renovating, showing its age.

8/10

Excellent

20 Jul 2026

Adam

Only issue I had was the access door handle wouldnt lock properly. Other than that excellent resort. Will be coming back.

6/10

Pleasant

01 Jul 2026

Keith

Fantastic location but very run down and seems to be run by remote control. We were there 2 nights and the only staff member we saw was a cleaner on the morning we left. Restaurant wasn’t open due to electrical issues, which is hardly surprising if you spend nothing on maintenance

Partner

2/10

Poor

28 Jun 2026

Katelynn

The room was dirty, the floors were so gross. we had no instructions on what to do the day of check in, we contacted the hotel and had to wait over 30 minutes for the receptionist lady, they didn’t even take payment so we had to call again to request payment. We also requested to change rooms and the lady was so rude to us about it, wouldn’t ever stay here again and there was bugs all around , need some pest control.

Partner

8/10

Excellent

14 Jun 2026

Jan

A beautiful, peaceful location with stunning views over the ocean.
The grounds and pool were beautifully maintained and the lovely lady at the bar was friendly, welcoming and most helpful.
What let this place down for us was the room. It needed an upgrade and was dirty.

Partner

10/10

Exceptional

13 Jun 2026

Tracy

We loved our 1 night stay at the resort, the ocean side room provided us with a stunning view. The room was extremely clean. It is an older resort so the certain things were a bit dated like the bathroom, but it didn't take away from the room with beautiful decor. I would definitely stay again!

Partner

8/10

Excellent

30 May 2026

Stephen

Beautiful position lovely staff but very dated

Partner

4/10

Poor

23 May 2026

Kyra

Room with a view was amazing, shower flooded every time when used it, the bar and restaurant where never open, pillows where very thin,
Rooms need updating as there was paint off walls, there was no communication to staff that we where coming

Partner

2/10

Poor

16 May 2026

Justin

Dolphin Heads is an awesome spot to stay. Rooms are clean and have great views.They do not have a reception for checking in guests. Once there you get left on your own to figure out where you are staying although the staff can be helpful once located

Partner

10/10

Exceptional

04 May 2026

Rixhard

No gear to wash dishes or t towels

Partner

10/10

Exceptional

06 Apr 2026

Cynthia

Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.

4/10

Poor

08 Mar 2026

melinda

Room needed better cleaning bed was like sleeping on a rock

8/10

Excellent

05 Mar 2026

Craig

Everything was good just under staff

4/10

Poor

03 Mar 2026

Michelle

Room was in need of a decent clean. Thick dust on bathroom vent and on framed pictures in room. Sheer curtain mouldy and falling apart. Entry door sticks badly. Linen was clean and basic cleaning done. Such a shame this resort is run down. We booked as it said there was a restaurant but it was closed. The pool was beautiful and the grounds and gardens are well kept. Room was dated but we didn't care about that, it just needed a good clean and maintenance done. No beach access as only rock walls.

Partner

8/10

Excellent

23 Feb 2026

Jessica

Communication from property was great

8/10

Excellent

22 Feb 2026

Mark

No reception but lady at bar courteous and helpful

Partner

8/10

Excellent

08 Feb 2026

Shontay

Room was nice and clean

8/10

Excellent

07 Feb 2026

Rabeca

The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.

Leisure Partner

8/10

Excellent

26 Jan 2026

Skye

Room was great, very clean. Beautiful view of the beach.

Leisure Self

6/10

Pleasant

12 Jan 2026

MICHAEL

Ants everywhere upstairs all over the inside table for 3days

Business_and_leisure Self

6/10

Pleasant

05 Jan 2026

Gavin

Room great pity restaurant wasn’t open on Saturday night

6/10

Pleasant

05 Jan 2026

Vicki

No staff around. Clean but needing maintenance. Lots of Ants. Verandah roof leaking. Outdoor table and chairs in need of replacing

Leisure Partner

8/10

Excellent

04 Jan 2026

Warren

Room was great, view was fantastic, would recommend to others.
Door lock needs replacing as very hard to open with key

Leisure Family

10/10

Exceptional

17 Dec 2025

Robyn

Spotless uncluttered room
Easy check in
Very obliging friendly hosts

4/10

Poor

06 Dec 2025

Kristina

The room was juat average, sliding door did not close properly and was very loud. Linens were slightly dirty, bathroom light was broken and didnt turn on, tv was broken and didnt work. Staff was very limited so couldnt even ask for help. The facility expected you to leave the dishes clean before leaving (otherwise a charge) however, no sink - we had to wash dishes in the bathroom sink and no supplies were prvided. Ants everywhere, door and bathroom were rusty. Plates and cutlery were limited.

No instructions on how to use the pool facilities, we finally asked someone who told us there was a fob to access the pool (day 2).

Views were lovely but thats about it. Pool was ok.

Leisure Partner

10/10

Exceptional

22 Nov 2025

Leanne

Great spot for relaxing, had to get help to find our room, staff were more than helpful. The pool was great and the ocen veiw was great.
The room was clean, overall a very comfortable stay.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Keith

The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back

Leisure Partner

10/10

Exceptional

17 Oct 2025

Carlos

Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.

Business Self

6/10

Pleasant

06 Oct 2025

Michael

Woman’s hair on the bathroom floor on arrival. Dirty balcony tiles and no staff serviced the room throughout the entire stay.

Leisure Family

6/10

Pleasant

23 Aug 2025

nicola

Nice spot

Business

6/10

Pleasant

14 Aug 2025

Warren

I found out upon arrival that the reception has been permanently closed. I managed to find someone who runs the facility who advised that all the check-in details were sent to me by email however, this message was never received.
As there were no staff available through reception, my only point of contact was through the bar. Unfortunately, the bar staff were unable to assist with my queries and requests.
No Wi-fi (as advised on their web site)
No service on the room for my week long stay.
The pool was closed for repairs and maintenance throughout my stay there.
The evenings that I wanted to dine in the restaurant it was either closed (only open Wed - Sun) or not available on a Saturday night due to a function.
Location is fantastic but unfortunately let down by a very dated and understaffed facility.

Leisure Self

8/10

Excellent

23 Jul 2025

Annette

A quiet stay with a lovely view.

Leisure Partner

6/10

Pleasant

22 Jul 2025

Lisa

Firstly, the name of the resort does not match the booking site, so made it more difficult to find.
Was told the restaurant would be open for dinner and it wasn’t. Not what you want to hear after a 12 hour drive.
And thirdly, no one on reception when we checked out at 8.45 am. And no drop box for the room key.

Leisure Partner

2/10

Poor

24 Jun 2025

Doug

We only had a SMS message about our accommodation, how to enter the room and there was no internet.

Some personal attendence at reception would have been nice.

Leisure Family

10/10

Exceptional

22 Jun 2025

Michelle

Check in was a breeze, the customer service from owners and cafe staff impeccable. The grounds are stunning with the most amazing views. Rooms were clean and well appointed. Can't wait to plan my next trip

Leisure Partner

10/10

Exceptional

27 May 2025

Tina

Amazing

The room was great with a beautiful view off the balcony.
The onsite restaurant & bar were amazing, the food was fantastic & the cocktails were also delicious :)

Partner

10/10

Exceptional

27 May 2025

Tracey

It was such a BEAUTIFUL EXPERIENCE staying at Dolphin heads.

Leisure Self

8/10

Excellent

25 May 2025

Graham

Staff were courteous and happy to assist if needed.

Leisure Family_with_children

2/10

Poor

09 May 2025

Verified traveler

Never stay at this resort !!!

Absolutely terrible . Rude management , facilities untidy and unkept . Food below average , service even lower

Business

6/10

Pleasant

26 Apr 2025

Karen

The room we stayed in was very dated and original. It is in need of a renovation which a lot of the other units have had. Will be staying at Dolphin heads again but definately nog in this unit unless it is renovated.

Friends

6/10

Pleasant

24 Apr 2025

Morgan

I love staying here but the mattresses in the rooms need replacing on my last night there i woke up at 4am and decide to leave after a restless sleep due to the uncomfy mattress. We had dinner at the restaurant, ive dined her before but the food wasnt good. The vegetables were so full of water it left a bit of a swamp on the plate. The crumbed steak had been keep fried and the steak bowed and excess oil was collected in the centre. Not sure what happened to the cook as the meals prior were fine. We were also the only people in the restaurant. We ordered garlic bread and one single piece come out with our mains but once we recieved the mains there didnt seem like much love was put into it for the price. Wifi would be a good addition to the rooms. I love staying here i hope they invest in decent mattresses and wifi and maybe look into getting someone else in the kitchen. They view is beautiful but guests need to feel rested. This review isnt meant to be harsh i really love the place and it has so much potential.

Leisure Partner

8/10

Excellent

14 Mar 2025

Ingrid

Large pool and great sea view.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Valerie

Restricted menu options
Poorly stocked bar

Leisure Family_with_children

8/10

Excellent

03 Mar 2025

Julie

Great outlook over ocean. Pools beautiful and clean. Overall condition of property is tired and restaurant average.

Leisure Friends

4/10

Poor

19 Feb 2025

Wendy

Great view. Ordinary service.

Despite receiving an email stating that the bar and restaurant were open until 8pm, arrived at 6.30pm to find both closed and no body at reception. Very disappointed after a long drive to have to then go in search of an evening meal. A text had been sent advising that the key would be in our room door, which it was. Room as advertised, with a great view, however despite being no smoking it appears this does not extend to the balconies and meant we needed to keep the door closed to avoid the smell.

Partner

8/10

Excellent

18 Feb 2025

Virginia

Excellent ocean front property, lovely rooms. The only drawback was lack of facility to obtain food or drink. The bar was closed. The signage at the front access entrance is deceiving as the actual “Dolphin Sands’ name is not advertised, it is signposted as a different name altogether. Apparently this is currently being rectified. Will definitely stay again. Amazing location.

Leisure Friends

4/10

Poor

21 Jan 2025

Brendon

Bed was terrible (old and warn out) screen door to outdoor area was broken (couldnt open or close) woke up to Cockroachs x3 walking all over bench

Business Partner

10/10

Exceptional

20 Jan 2025

Gregory

Awesome

Leisure Partner

8/10

Excellent

11 Dec 2024

Verified traveler

Great location

Stunning location
Dated rooms
Pretty clean except throw was stained
Hard bed
Restaurant was low quality and didn’t allow the bill to be added to the room
No wifi in room despite being on the listing

Business

6/10

Pleasant

01 Dec 2024

Verified traveler

Dolphin Heads Whitsunday resort

Location and view from room was excellent! It felt like a Pacific Island however this afternoon is no “resort”.
Rooms only serviced on the 7th day so if you wanted a fresh towel you had to pay $10. There was no top up of soap or tea and coffee.

The pool was great but there is no holiday resort atmosphere. It felt dead and neglected. Many rooms have permanent residents or are privately rented. No extra activities for kids or gym.
Breakfast served on weekends from 8.00.
Rooms are average quite roomy but looking tired. Bed was comfy.
I thought the’resort’ in total felt a bit dead.

Partner

8/10

Excellent

19 Nov 2024

charlotte

.

Leisure Self

8/10

Excellent

15 Nov 2024

Michael

The toilet seat was not secure although it was fixed after 3 days, the bed had sagged in the middle as it probably had been used for too many romantic weekends and the floor was covered in dust

Partner

6/10

Pleasant

09 Nov 2024

Daniel

.

4/10

Poor

02 Nov 2024

Kay

I was extremely disappointed in this property. The reception staff were very welcoming and the grounds and outlook were lovely but the room itself was abysmal. The door handle and lock to the room were old and rusty and we could hardly open the door. The bathroom needed a good clean, the toilet was stained and the tiles in the shower were grubby as was the screen door. The shower leaked water all over the floor and the toilet seat was loose. The bathroom door wouldn’t close properly. The covered chairs to sit on in the main area were filthy so we had to sit on the bed to watch television. The bed itself was okay and the sheets and cover were clean. We had to wash our breakfast dishes- the sink provided was the same one as in the vanity in the bathroom. There was to be a $40.00 fine if we didn’t do this but no detergent or tea towel was provided! We also had to empty our bins. I guess a lot of people only rinse their dishes. Our stay was only one night so we didn’t ask to have another room. At approximately $170 a night we didn’t expect luxury accommodation but we did expect a clean bathroom! Very poor.

8/10

Excellent

20 Oct 2024

Simon

Property is great for a Friday - Saturday long weekend

Leisure Partner

4/10

Poor

06 Oct 2024

Damien

A

6/10

Pleasant

02 Sep 2024

Bianca

.
outdoors is gorgeous - pools and lawns perfect. the cafe/restaurant isn’t open sundays or mondays which is a bit crap tbh

Leisure Partner

8/10

Excellent

30 Aug 2024

Jim

The sea view is stunning! Very relaxing. However the room was basic and needs updating and repairs.

Business_and_leisure Family

10/10

Exceptional

29 Aug 2024

Carl

View from the room was incredible, pool area was lovely. Restaurant food was very good, loved the Neptune Chicken 😋

10/10

Exceptional

28 Aug 2024

Dominica

Rooms are dated but the view makes up for it.

Leisure Partner

10/10

Exceptional

28 Aug 2024

Lisa

Great for families

8/10

Excellent

26 Aug 2024

Angela

Beautuful location,
Resort bar and restaurant were little out dated.as some of the rooms as there were a few of us staying.
Food was great though.
Seemed a little short staffed,

Leisure

10/10

Exceptional

26 Aug 2024

Constance

Room had a stunning view of the ocean, the room had good space but had an unpleasant smell, though was reasonably clean. Friendly staff with good service and very accommodating. Overall i really enjoyed my 2 nights stay and i would definitely stay again.

Leisure Self

8/10

Excellent

25 Aug 2024

Donna

Beautiful views. Lovely and peaceful. Some chairs or sun loungers would be nice in grassed areas

Leisure

6/10

Pleasant

24 Aug 2024

Samantha

Loved the location, ocean view room is worth it. Could use a playground or something like that for kids. Rooms are basic but good for the $

Leisure Family_with_children

8/10

Excellent

31 Jul 2024

Paul

great location

8/10

Excellent

24 Jul 2024

Rachel

Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset.

No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.

Leisure Self

8/10

Excellent

21 Jul 2024

Brad

Amazing staff, location and food!!!

The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed).

Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon.

Also special mention to the staff, They were amazing, Very friendly and helpful!

Business_and_leisure Family_with_children

8/10

Excellent

18 Jul 2024

Craig

Enjoyed my stay.

10/10

Exceptional

10 Jul 2024

Blake

Lady at reception was wonderfull

8/10

Excellent

01 Jul 2024

Warren

Outstanding views over the southern Whitsunday islands

Leisure Partner

8/10

Excellent

22 Jun 2024

Wendy

Staff helpful and good to speak with, in general resort a little tired, painting, tiles in bathroom, but definitely value for money, would stay again

Leisure Partner

10/10

Exceptional

11 Jun 2024

Michael

I had a balcony room overlooking the water, truly beautiful location. The room was good, fairly well maintained, clean and a pleasant place to be, especially for the rate.

Leisure Self

8/10

Excellent

16 May 2024

Wayne

We got a upgrade to a ground floor room with ocean frontage. Absolutely stoked. The beach & ocean view from the front of the propery was first class.

Leisure Partner

10/10

Exceptional

12 May 2024

Ayla

My partner and I stayed in a newly renovated room, which was gorgeous, and very comfortable. Our view was probably the least exciting, but that wasn't very important to us. We had several family members in other rooms, however, with gorgeous views right out onto the beachfront.

Leisure Family

10/10

Exceptional

07 May 2024

Linda

We loved the quiet and serenity of our stay so much so that we are going back!

Leisure Partner

8/10

Excellent

04 May 2024

Gary

Everything good wow Possums at nights

Leisure Partner

2/10

Poor

26 Apr 2024

Craig

Room was very tied, leaking basin taps , leaking shower , the electrical panel outside the room had a 75db sound coming from it in our room, it lasted from 9pm to 4:30am the staff could do nothing to help , was the worst night in a hotel we have ever had , the restaurant and meal was ok

Leisure Partner

8/10

Excellent

14 Apr 2024

Paul

Great view. Tired rooms and building

Business Self

8/10

Excellent

11 Apr 2024

Shannon

We enjoyed our short stay at Dolphin Heads Resort. The pool was amazing, the restaurant menu was extensive, food was delicious, the grounds were nice and everything within the resort is close by. Yes, the rooms are aging but we knew this before arrival. The room still had everything we needed and was clean. The beach infront of DH is all rocks but Eimeo Beach was just a few mins drive away and was stunning. It had a coffee/food van every week day, lifeguards, toilet facilities, shady areas and a park. If I am to make a suggestion to Dolphin Heads, it would be to add some more seats around the pool.

Leisure Family_with_children

8/10

Excellent

31 Mar 2024

Bronwyn

Liked! Views are Amazing, pool is Beautiful, but could have alot mor seating or sunbeds! Rooms are comfortable!
Dislikes! No Breakfast, poor management or not enough staff at restaurant/ bar, server mould smell entering my room & bathroom vent was overloaded with dust so ventilation fan didn't work! Cheap appliances, need more activities, shops walking distance!

Leisure Friends

2/10

Poor

25 Mar 2024

Tamara

There was nobody to greet us at all since we arrived after 4pm. When we called we were told that our room was left unlocked and to go on in. The bathroom smelled of sewer. The beds were very uncomfortable and we suspect there were bedbugs. We also had a cockroach visitor.

It appeared that there had been an attempt to clean the place but it is very run down and needs a lot of work.

Leisure Family

6/10

Pleasant

24 Mar 2024

Roslyn

Disappointing. There was no room service and the bed mattress was cheap and nasty.

6/10

Pleasant

22 Mar 2024

Christian Otto

Brilliant bar and dinner service, receptionist(female) friendly and tried to bechelpfull. Didnt get room booked with QS bed and couch instead just QS bed with stuff from previous occupent still in cupboard and freezer. Balcony furniture very flaky, opening the balcony difficult due to missing bearings , room requires decent cleaning. No access to beach but decent pool with just 4 lounges. And on departure day whilst getting ready electricity was switched off without warning...and no one cared. A run down joint.

Partner

10/10

Exceptional

21 Mar 2024

Darren

A beautiful, serene property and location with awesome helpful management. A absolute pleasure staying here.

Self

10/10

Exceptional

21 Mar 2024

Sonia

The staff were exceptionally helpful and friendly.

Leisure Partner

6/10

Pleasant

19 Mar 2024

Dennis

.

8/10

Excellent

14 Mar 2024

Doris Maxine

It was all great frim what i saw.. thank you guys

Business Self

10/10

Exceptional

02 Mar 2024

Anthony

Great place to relax and vety friendly staff and atmosphere

Leisure Partner

8/10

Excellent

25 Feb 2024

Roselyn

Bar and Restuarant at Resort

Leisure Family

4/10

Poor

18 Feb 2024

Paul

Hotel pool and surrounds were fantastic!
Restaurant served excellence food at a very reasonable price.
Rooms were old and in desperate need of updating, i have doubts theyd even been cleaned as the floor was filthy!
AC didnt work which is very poor for Mackay and hard to find anyone at reception to have this rectified.
Overall ok but AC is a must!!

Ro

Leisure Family_with_children

2/10

Poor

02 Feb 2024

Isaac

Dirt on the bed sheets, dirty bottle left in kitchen. Ants everywhere. Shower dirty

8/10

Excellent

18 Jan 2024

Sarah

Love the pool facilities, quiet. Little bit of a cruise ship feeling with the bar and restuarant near the pool. Rooms were not well maintained. The main light wasn’t working, soaps and shampoos not filled or not working. Absolutely no room service, not even fresh towels. Guess I shouldn’t complain considering the price.

Business_and_leisure Family

8/10

Excellent

02 Jan 2024

William

Great position grounds well looked after and walk straight unto the beach.

Leisure Friends

10/10

Exceptional

04 Nov 2023

Louise

Absolutely beautiful beach front resort.

Business_and_leisure Self

10/10

Exceptional

29 Oct 2023

Amy

Great place to stay. Loved the views

Leisure

10/10

Exceptional

05 Oct 2023

Katrina

Beautiful place by ocean, spacious room with everything you need for a comfortable stay.

Leisure Partner

8/10

Excellent

14 Sep 2023

Cassie

Clean and tidy with friendly staff and a beautiful view from my room. Reasonable rates with dining option.

8/10

Excellent

06 Sep 2023

Troy

Very neat and tidy rooms.

Leisure Partner

2/10

Poor

05 Sep 2023

Jasmin

The property is very outdated and needs some tlc. There are permanents living in the resort which made it feel untidy.
We couldn’t keep our door open as the people beside us were smoking in their outdoor area.
The only thing it has going for it is the stunning sunset over the water and mountains. Our kids loved the pool.

Leisure Family_with_children