Name: Bethany Beach Ocean Suites Residence Inn
Address: 99 Hollywood Street, Bethany Beach, 19930, US

10/10

Exceptional

04 Aug 2026

sherrie

Room was clean, comfy and close to everything

8/10

Excellent

18 Jul 2026

Elizabeth

Breakfast bar needs to be open later

Friends

10/10

Exceptional

02 Jul 2026

Lindsay

Great location and hotel was very clean

Family

10/10

Exceptional

24 Jun 2026

Laura

Great location!

Friends

6/10

Pleasant

11 Jun 2026

Oksana

Great location. Spacious rooms. Great AC. Poorly maintained facility. Staff is poorly trained. Not what I would expect for the price paid.

Family

6/10

Pleasant

07 Jun 2026

James

The room had more sand than the beach. The refrigerator and countertops hadn't been cleaned on years

Family

10/10

Exceptional

03 Jun 2026

Yanika

This hotel is excellent!

Self

8/10

Excellent

30 May 2026

Jeffrey

Great hotel! Very helpful staff.

Self

10/10

Exceptional

27 May 2026

Kelly

Great location, very close to everything in town & beach. The rooms & property were very clean & well maintained.

Partner

10/10

Exceptional

23 May 2026

Heather

A beautiful place to stay with an amazing beach view. Rooms are spacious and clean but it would be nice to have a broom in each room to sweep up sand. The breakfast buffet was amazing! The only downside was having to pay $40 a day to park in the parking garage or pay by meter if you didn’t want to park in the garage.

Family_with_children

8/10

Excellent

20 May 2026

Jessica

Great hotel on the beach in a cute town.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Jay

Definitely a great stay right on the boardwalk and the beach the room itself was ocean side so the view was great

10/10

Exceptional

17 May 2026

NICOLE

Rooms were clean and no carpet which is good if you have a pet. Beachfront property but the first floor you can’t see the water.

Self

10/10

Exceptional

16 May 2026

Kara

Christine greeted me, checked me in, handled my parking pass and showed me where I needed to go. She was amazing. Great location and very clean. Will definitely be back.

Self

8/10

Excellent

14 May 2026

Mickey

The location, right on the boardwalk, is excellent. We had two rooms which turned out to be in the annex across the street. That was an issue because I was having some trouble with my foot and preferred being closer to the breakfast, the lobby, etc. In addition both rooms had complete kitchens but no table or chairs. Not even a desk space for a laptop. This makes no sense and I wish there had been a way to know it before booking.
Breakfast was nice and we enjoyed the veranda with the fire pit tables in the evening. The front desk folks were lovely and helpful (even though they couldn't switch rooms for us.) And the ocean, of course, was right out front and that was the whole reason for going there.

Family

10/10

Exceptional

08 May 2026

Lucia

Everything was great

Family

10/10

Exceptional

29 Apr 2026

Laura

Lovely view from the oceanfront balcony. Breakfast buffet was good

Family

8/10

Excellent

29 Apr 2026

Therese Jansson

We loved our room. It was big and had a great view. Staff was very friendly and helpful.

Partner

10/10

Exceptional

28 Apr 2026

Dorothy

Our clean was clean and comfortable. The staff was always polite and helpful.
The hot breakfast was great.
It is a very quiet place to relax and watch the waves roll in.
We will be returning as time permits

By

10/10

Exceptional

28 Apr 2026

Charles

Everything was fantastic!

Self

4/10

Poor

26 Apr 2026

Andrea

We had an oceanfront room on the third floor of the south tower. The room and view were Lovely and the staff was very helpful (even though my room wasn’t ready and it was past the 4pm check-in time). After going to sleep, I was awoken in the middle of the night by a very loud sound I can only describe as a wind tunnel…I was awake most of the night because of it. In the morning I asked if anyone had complained and was told maintenance would check. It wasn’t a motor cycling or any other equipment and could be heard outside the room and down the hall. Less than 45 minutes later, I’m told the folks in the adjoining room left their balcony door open and they would be asked to close it. Seriously!? I got an oceanfront room to hear the ocean and would have had mine open a bit but it made the sound worse. I next asked to cancel the second night and was told it couldn’t be done. They did move me to the second floor oceanfrontt and upon opening the balcony door, the sound was back… not as bad as the top floor but still audible. Never again at this hotel, and I am surprised at Mariott. To top it off, my parting gift was parking fees for the two nights for a total of $40. This was after I asked about a second vehicle and they told me street parking was free since it was off season. Unbelievable. This was most definitely in my top 3 worst hotel stays ever.

10/10

Exceptional

25 Apr 2026

Frederick

Everything was great. Staff were exceptionally welcoming.

Partner

10/10

Exceptional

20 Apr 2026

Hiram

Great room facing the ocean. Can't ask for more.

Partner

10/10

Exceptional

15 Apr 2026

Kelly

We chose this hotel at random. We could not have been more pleased with our choice! The room was spacious and clean. The resort smelled really fresh the whole time. The bathroom was great, the short walk to the boardwalk was tremendous and all the staff we saw were so friendly. Would definitely go back!

Friends

6/10

Pleasant

13 Apr 2026

Ken

No, the room did not overlook the beach. Breakfast was good. Felt like it was very overpriced. Went down the street for two more nights for $89 a night and overlooking ocean plus has a Jacuzzi. So what’s the part of the price?

Partner

10/10

Exceptional

11 Apr 2026

Maria

Family friendly, peaceful, board walk

Family_with_children

6/10

Pleasant

07 Apr 2026

Jessica

We went during March so the weather was not warm yet but booked because I found a great deal and wanted to check out this hotel. Overall the grounds are nice. The bedroom was smaller than expected. Location is great with being right on the beach. Breakfast was typical since it was free. The pool was somewhat heated but not really but overall my kids were able to enjoy.

Family_with_children

10/10

Exceptional

01 Apr 2026

Carolyn

Breakfast was great, several options. Workers were great, seemed to be constantly refilling and stocking items.

Partner

10/10

Exceptional

29 Mar 2026

Jennifer

We had a wonderful stay from start to finish. We were greeted warmly at reception, and checked into an incredibly spacious room with balcony. The hotel is centrally located and it was easy to pop out to walk to the beach or shops, and also to hop in the car and explore further. We enjoyed the spacious indoor/outdoor pool while the roof was partially retracted. We also had the breakfast buffet the next morning, which had more than enough options for both kids and adults. We would definitely stay here again, and regretted making this a shorter trip!

Family_with_children

10/10

Exceptional

29 Mar 2026

Charles

Room was not overlooking the beach but you could see the beach from side of balcony. All the staff at the hotel was great. Hotel was well kept and clean and most pleasant and right on the beach.

Partner

10/10

Exceptional

18 Mar 2026

Marie Claire

Very nice place to visit

10/10

Exceptional

13 Mar 2026

Laura

The view from our ocean front room was wonderful. The breakfast buffet was as expected for a hotel breakfast. The property is beginning to show wear. Areas where the flooring is becoming unglued, mattresses a little uncomfortable, built up rust and dirt in the tracks of the slider to the balcony. The staff was very helpful and friendly

Family

8/10

Excellent

24 Feb 2026

Bethany

Staff was great, beds were comfortable, view was fantastic! A little maintenance in the bathroom needed to be done, but the little kitchenette would be nice for longer stay.

10/10

Exceptional

19 Feb 2026

mark

excellent room, ocean view....spotless!

10/10

Exceptional

15 Feb 2026

Jill

We had such an amazing time! The room was clean, the staff was amazing in the amenities were fantastic! We want to give a great shout out to Izzy, she was kind, friendly and personable. The front desk staff, including Christina was excellent! We will see you in the summer!

Leisure Partner

10/10

Exceptional

28 Jan 2026

Rachel

Super helpful staff, breakfast was amazing

Leisure Partner

10/10

Exceptional

16 Jan 2026

Russell

Beautiful room, professional staff right on the boardwalk. It just took a while to get the room warmed up. It was January after all.

Leisure Self

6/10

Pleasant

06 Jan 2026

MARYANN

Food is not good it’s almost repetition every morning staff front desk is not nice .

Leisure Family

10/10

Exceptional

02 Jan 2026

Jonathan

The room was spotless, and the staff was great!

Leisure Partner

10/10

Exceptional

31 Dec 2025

Hank

Clean room, friendly staff!

Partner

10/10

Exceptional

27 Dec 2025

Jay

Excellent hotel

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Dennis

Staff is wonderful. Great breakfast. Clean.

10/10

Exceptional

03 Dec 2025

Megan

everything was wonderful!

10/10

Exceptional

02 Dec 2025

William

Excellent hotel. We just booked a night on our way home but wished we could stay two more nights! Karen was awesome checking us in. Room was perfect with a beautiful view of the ocean. Hotel restaurant was great. Everything was memorable and welcomed after driving ten hours.

Partner

10/10

Exceptional

02 Dec 2025

Henry

Staff are fabulous!

10/10

Exceptional

25 Nov 2025

Jennifer

Loved the property and especially the location

Leisure Family

6/10

Pleasant

22 Nov 2025

EMMA

The hotel is nice and you can’t beat the location. It says pet friendly, however the fee is $150 for a dog, which was the same amount as our one night stay. They should have been clearer on the dog fee because we could have stayed some place else for just one night with a pet.

10/10

Exceptional

19 Nov 2025

Mary

Excellent hotel and staff, Karen and Elmo were awesome!

Leisure Family

10/10

Exceptional

14 Nov 2025

Juliette

Very clean, super friendly staff and warmest of welcomes (including treats) for our doggie!

Leisure Pet

10/10

Exceptional

11 Nov 2025

Amy

staff was very helpful!

10/10

Exceptional

07 Nov 2025

Laura

Staff is incredible. Every single member was helpful, caring and on point. I can’t wait to visit again. Surpassed my expectations in a delightful way. Thank you!

8/10

Excellent

02 Nov 2025

Donna

Staff is wonderful. Location is perfect. Room was great. Only issue is we paid for oceanview. If you want oceanview make sure you go to second floor. All we could see was the high built up dunes. And to stand to see any part of the ocean. Extremely disappointed ☹️

8/10

Excellent

30 Oct 2025

Steven

Spotless room, comfy lobby/living room/bar/restaurant. Great breakfast. Only issue is beach is not accessible all entrances blocked from boardwalk perhaps due to storm. We were unaware of this until we explored after arrival.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Shirley

The staff here continue to amaze me at how helpful ,friendly and professional they are.This is our 5 th time staying here and any problems that arise are dealt with immediately.Hotel is beautiful

8/10

Excellent

09 Oct 2025

Courtney

We paid for a front, balcony room, #307, and it was great until the dog in room 308 started barking. It didn’t make much noise but did bark every time a dog walked by on the boardwalk, three floors below.
I CAN’T BELIEVE YOU ALLOW DOGS IN THE ROOMS!!
Our room was terrific, clean, and on the 3rd floor as we requested.
The only problem was that we were there 2 nights and our beds were NEVER made so it was discouraging to walk into our room at the end of the day and see 2 messy, unmade beds.
When you run a hotel you have got to staff it sufficiently so that your customers are happy and satisfied and that did not occur each time we walked into a messy room!
Also, the breakfast was not up to the usual good standards this fall as there used to be chopped, fresh fruit and this time, all you got was an apple or a banana.

Partner

8/10

Excellent

01 Oct 2025

Sharon

Bugs on window sill in dining area.
Grease trap on sidewalk was leaking.
All other public areas were EXCELLENT.
Housekeeping could have cleaned the toilet .
Greeter in load/unload area was very helpful and pleasant. I think his name was Olem.
Front desk staff was pleasant and friendly and knowledgeable.
Overall we have no complaints. We had a pleasant stay.

Leisure Family

10/10

Exceptional

29 Sep 2025

Pamela

They are pet friendly!

Leisure Pet

10/10

Exceptional

29 Sep 2025

Mira

everything

Leisure Family

10/10

Exceptional

06 Sep 2025

Susan

Great location and great staff

Staff was fabulous and very helpful.

Partner

6/10

Pleasant

31 Aug 2025

Gina

The property is in a very convenient location in downtown Bethany and right on the beach; however, I was a little disappointed with the hotel itself. The pool was claimed to be heated but it was not. The cleaning service was poor and honestly, the \"amenities\" that were offered at the hotel, were not what was advertised on the site when booking. Overall, nice place to stay for convenience, but not the ideal place as far as cleanliness and hotel amenities go

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Timothy

The staff were all friendly and helpful .. our suite was really nice and had all the amenities

2/10

Poor

28 Aug 2025

Lynn Marie

I stayed last year and had a good experience. This year was a grave experience and not up to Marriott standards. The woman at the front was rude and displayed no eye contact. Additionally, she attempted to place another party in front of me. Her comments were dismissive and lacked cordiality. Lastly, floors, doors, bathroom and common areas were absolutely filthy!!! I plan to spend my resources elsewhere next year.

Leisure Partner

10/10

Exceptional

16 Aug 2025

Lesley

We had a wonderful stay! The close proximity to the beach and other restaurants makes this hotel a really ideal location. Also the staff is very helpful and kind. In particular Imah was extremely helpful with dining suggestions and helping us get acquainted with the area and took extra care to ensure that we had a great time which we did.

Leisure Family

10/10

Exceptional

31 Jul 2025

Robert

Great location for activities on the beach

6/10

Pleasant

15 Jul 2025

Kirk

outdated hotel

Our stay at Bethany Beach suites was not what I had expected. The hotel room was very dated and underwhelming. The floors in the room were not conducive to a beach hotel. The sand from the beach got all over the floors and housecleaning only came every other day. The beds were also outdated and are not comfortable. For the rate that we paid, I would never recommend this hotel.

Friends_and_family Family

4/10

Poor

15 Jul 2025

Andrew

Quiet, convenient location right on the beach with friendly, helpful staff. Unfortunately the facilities are lacking. The tub and shower curtain were dirty and stained, there were ants crawling on the floor, and the toilet didn’t work. The washing machines and dryers are coin operated but there is no coin changer and the front desk didn’t have any extra quarters, so if you don’t have a few rolls of quarters you are out of luck. The couch had so many stains we covered it with a sheet before sitting on it.

Leisure Family

10/10

Exceptional

30 Jun 2025

Alexandra

I did love staying at Bethany Beach Ocean Suites. View was great, room was awesome, Just a few things. The floors in the stairwells were nasty dirty. Easily cleanable. The pool was a little disappointing. Otherwise…totally great place to stay, would do it 100 times again!

Leisure Self

10/10

Exceptional

17 Jun 2025

robin

The amenities in the room amazing! Dishwasher,full fridge, 2 burners, microwave dishes and utensiles!
Very flexible for beach trip! Staff super friendly

Leisure Partner

10/10

Exceptional

12 Jun 2025

Mindy

Can’t wait to go back!

Adult family of 4 stayed in a suite with 2 Queen and one pull out couch. We had plenty of room, the kitchenette had a medium size refrigerator with an ice maker, microwave, dishwasher and stove top. The balcony had 2 chairs and a small side table. We had a side view of the ocean. Breakfast was good and filling with plenty of options. We ate at the restaurant in the hotel twice and it was very good. Having the beach entrance right in front of the hotel was so nice. The beach and the whole area are clean and well kept. Plenty of lifeguards and police patrol. We parked in the lot and never had to use the car again until we left. The sweet little town has many shops, restaurants, a book store, and lots of ice cream and other street food. The hotel staff were very friendly and quick to respond when we needed something. We had a blast and can’t wait to go back!

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Sophia

Amazing

10/10

Exceptional

01 Jun 2025

Randi

The pictures shared on Expedia were exactly what we found when we arrived! Great stay, great room, and great ocean front property. Quaint small town charm, small beach and boardwalk but enough for quick get away. Two buildings but North Tower seems primary. Pool ok. Free buffet breakfast. Ocean front room pricey but worth it and parking charge high. Nice getaway for special occasion or only vacation. Recommend property.

Leisure Family

10/10

Exceptional

21 May 2025

Robert

Ocean front room with great view of the beach. Comfortable beds. Excellent breakfast with something different each day over four days stay. Tub/shower could use a vertical grab bar to aid in getting in and out of the shower.

Leisure Partner

8/10

Excellent

21 May 2025

tiffany

We loved our stay here room was amazing staff were great. However the areas to get the elevator on the north building had such a strong overpowering cleaning fragrance just walking through there you came out smelling like it and we even held our nose in the elevator it was giving us headaches. Same smell in the check in area that was so overpowering. Room thankfully was not like that.

Leisure Family_with_children

6/10

Pleasant

16 May 2025

Verified traveler

Disappointed stay.

Enjoyed our stay in Bethany but take issue with a few things at the hotel, even though our room was clean and looked very nice. Great location on the boardwalk and beach.

Mattress very hard. $3.00 bottle of water. Hair in my crustless mini quiche. Empty soap bottle in the shower for three days. A manager or supervisor fussing at breakfast service people in a rude and loud manner in front of patrons. MSNBC and Fox News blocked on tvs.

Partner

10/10

Exceptional

28 Apr 2025

Amy

Perfect getaway in springtime!
We chose the perfect time of year. I really want to return, however not comfortable with the crazy high price in summer. Too bad, would have been be a great place if more affordable in summer.
Front desk person who greeted us on Friday evening for 8:30 check in was what a weary traveler needs~ shes a gem, protect her spot no matter what else you do!

Leisure Family

10/10

Exceptional

09 Apr 2025

Hubert

Beautiful property that's beachfront. Ideally located close to shopping and restaurants.

Leisure Partner

10/10

Exceptional

28 Mar 2025

janet

Great hotel

Leisure Family

10/10

Exceptional

26 Mar 2025

Louisa

Incredible location for a getaway!

Leisure

10/10

Exceptional

01 Mar 2025

Stephanie

Beautiful room right on the boardwalk. Nice complimentary breakfast. Staff was very helpful.

Business_and_leisure Family

10/10

Exceptional

14 Feb 2025

Stephen

Great location

Leisure Partner

10/10

Exceptional

14 Feb 2025

patricia

The staff was friendly and happy to help.

Family

10/10

Exceptional

09 Feb 2025

Susan

Amazing stay!

Staff was very friendly and went out of their way to make sure our stay was wonderful. The room was spacious and perfect for our dogs. Beds were so comfortable we fell asleep early. Location was perfect for the beach and shopping. Breakfast was better than some restaurants I have been to.

Friends_and_family Family

10/10

Exceptional

02 Feb 2025

John

We love Bethany Beach, and this hotel is very nice. We had a fantastic weekend.

Leisure Family

10/10

Exceptional

01 Feb 2025

Thomas

Everything is right there.

10/10

Exceptional

25 Jan 2025

kimberly

Great view. Comfortable bed.

Leisure Partner

10/10

Exceptional

10 Jan 2025

Tom

Family Trip

Wonderful hotel for family trip. Room was large, clean, and comfortable. Enjoyed complimentary breakfast every morning. Staff was great.

Friends_and_family Family

4/10

Poor

01 Jan 2025

Brandine

Stay was 12/28 to 1/1. Room looked clean at first glance. Had an ocean view. Emo at the belldesk was wonderful. But we had a lot of issues. The floors in room were filthy- covered in dirt & sand- made it impossible to get in bed without tracking it on the sheets. Had to wipe our feet vigorously each time we walked. Told the beds were queen but are def full. The kitchen is stocked with plates that had some sort of slime on them! Didn't investigate further, just got paper plates at a store. The pool (the main reason we chose this place) was cold & the heater was broken. Called about this before we arrived, & got a different answer from every person who answered at the front desk- ranging from \"It won't be fixed for a while\" to \"The part should be in on Mon\" to \"The water will heat up quick\" to \"The water will heat up in 3 days.\" Bar and restaurant closed seasonally- these were promised when we booked in July. Desk said NYE event was cancelled- found out the next day that it occurred while we sat in our room doing nothing. On top of ALL of this, on 12/26 we were told that our room would be assigned upon arrival. 12/27 we were told our room was in the North tower 3rd flr. The site stated that check in was at 4. 12/28 arrived at 345 to be told that our room \"had been given to someone who arrived earlier\", then waited until 445 to get a different room in the South tower, which meant walking across the street to get to the lobby, desk, breakfast & pool. We will never come back

Leisure Friends

10/10

Exceptional

31 Dec 2024

Sami

Great property and on the beachfront!

10/10

Exceptional

13 Dec 2024

Tara

The front desk staff were super friendly. Check in was a breeze.

Business Partner

10/10

Exceptional

13 Dec 2024

Katherine

Really one of the nicest hotel rooms I’ve ever stayed in. Clean, spacious, super comfortable bed, and nice amenities. And a beautiful sunrise over the ocean to top it off.

Leisure Self

10/10

Exceptional

06 Dec 2024

Donna

Beautiful hotel

Amazing!!! It was clean and roomy and even had a balcony. It was just beautiful. The nice thing was it was only 3 stories so you weren’t waiting on the elevator yet it was so big. The complimentary breakfast was so so good! It wasn’t a caloric filled breakfast but one of healthy options.

Business

10/10

Exceptional

29 Nov 2024

Terry

So so good!!

Amazing customer service! Above and beyond breakfast.

8/10

Excellent

24 Nov 2024

TARA

Although our room wasn’t throughly cleaned you check in staff got us another room with upgrade at no charge and location was great bed very comfy and amazing breakfast

Leisure Family

10/10

Exceptional

19 Nov 2024

Jennifer

Great location, clean rooms.

10/10

Exceptional

17 Nov 2024

Suewain

Stayed there for our 6 year’s anniversary was peaceful and quiet. Will definitely be staying there again.

Leisure Partner

8/10

Excellent

24 Sep 2024

Eric

Hotel right on the beach, with nice bar & restaurant, friendly staff and convenient parking.

4/10

Poor

21 Sep 2024

Maritza

I expected better from a Marriott or Marriott brand. Never I have been so disappointed. The room air conditioning was so noisy I turned off. The refrigerator made noise. The neighbor’s dog barked. The garbage from the prior guest was left under the counter. Unacceptable

Leisure Partner

10/10

Exceptional

20 Sep 2024

Jill

Excellent

Leisure Family

8/10

Excellent

17 Sep 2024

Paul

Our stay was nice, but I don't agree with charging for parking. Your room prices are high enough. It should include the parking..

Partner

10/10

Exceptional

16 Sep 2024

Denise

We found the staff to be welcoming and engaging. We had a good stay and dining on the outdoor patio was really beautiful, relaxing and just what we needed!

Leisure Family