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Matiz Hotel Multi Suites
Rio de Janeiro · Brazil
Rodovia Washington Luiz, 2.500, Vila Sao LuisView location
8.8/10Excellent519 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort8.6/10 8.6
Condition8.8/10 8.8
Location7.6/10 7.6
Neighborhood6.6/10 6.6
Amenities9.0/10 9.0
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Matiz Hotel Multi Suites
With an excellent location in Duque de Caxias - RJ, outside the city center. The Best Western Multi Suites hotel is located on Rodovia Washington Luiz, with easy access to Avenida Brasil, Linha Vermelha, Rodovia Dutra and Linha Amarela.
Close to Tom Jobim International Airport, known as RIO-Galeao, and one of the largest refineries of Petrobras, REDUC - Refinaria Duque de Caxias.
With 152 24 square meter rooms equipped with noise-proof windows, microwave oven, minibar, hairdryer, 32-inch LED TV, wide range of subscription channels, air conditioning, LED light for reading at the head of the bed, digital safe and Wi-Fi.
As a courtesy, we offer two bottles of water, coffee, tea, milk, sugar and soluble sweetener in the rooms.
Show less
In the common areas there is a fitness center, meeting rooms and free Wi-Fi.
At Rick's Bar & Restaurant on premise, it is open for breakfast from 6:00 a.m. to 9:30 a.m., lunch from 12:00 p.m. to 3:00 p.m. and at dinner from 7:00 p.m. to 10:00 p.m. 24-hour room service at no additional charge.
The hotel has excellent and ample free parking. If you are traveling for business or pleasure, use our Park & Fly package, you leave your car in our parking lot and use our transfer to RIO-Galeao International Airport.
Located in Duque de Caxias, Matiz Multi Suítes is within a 5-minute drive of Guanabara Bay and Hospital de Clínicas Mário Lioni. This hotel is 11.9 mi (19.2 km) from Maracanã Stadium and 19.2 mi (30.9 km) from Christ the Redeemer.
Make yourself at home in one of the 155 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
-
Spoken Language
Portuguese
English
Nearby attractions
Guanabara Bay
1.3 km / 0.8 mi
Hospital de Clínicas Mário Lioni
3.4 km / 2.1 mi
Igreja da Penha
10.1 km / 6.3 mi
Praia de Ramos
13.3 km / 8.3 mi
Fiocruz Museum of Life
13.5 km / 8.4 mi
Praça Barão do Rio Branco
13.8 km / 8.6 mi
Federal University of Rio de Janeiro
14.5 km / 9 mi
Outlet Premium Rio de Janeiro
14.8 km / 9.2 mi
UFRJ Technology Park
15.2 km / 9.5 mi
Redonda Island
15.6 km / 9.7 mi
CADEG
16 km / 9.9 mi
São Januário Stadium
16.6 km / 10.3 mi
Morro de Sao Januario
16.9 km / 10.5 mi
Poco do Marimbondo Waterfall
17 km / 10.5 mi
Rio Niteroi Bridge
17.8 km / 11.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 152
- Number of floors (main building): 14
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Laundry service
- Medical serviceExtra charge
- Babysitting serviceExtra charge
Show 19 more facilities & services
- Multilingual staffExtra charge
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift access
- SupermarketExtra charge
- Garden
- GymExtra charge
- Newspapers
- Café
- Restaurant: 1
- Banquet hall
- Conference room: 1
- Meeting room
- Business centre
- Hot tubExtra charge
- Breakfast
- Snacks
- Non-smoking establishment
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE SUPERIORSUITE • SUPERIORSUI.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
SUITE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SUI.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN EXECUTIVETWIN • EXECUTIVE • 1 BedroomTWN.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
TWIN EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO BEDSSUITE • TWO BEDSSUI.2B-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE SUPERIOR QUEEN BEDSUITE • SUPERIOR QUEEN BED • 1 BedroomSUI.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
SUITE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.QN-SU
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
TWIN EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVE • 1 BedroomDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO BEDSSUITE • TWO BEDS • 1 BedroomSUI.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMatiz Hotel Multi Suites
SUITE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2B
No detailed facility list available for this room.
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Matiz Hotel Multi Suites
100
reviews shown
Deshawn
It was a decent hotel
Jamie
Staff was helpful and friendly. Held on to our bags prior to check in so we could tour Rio. The same thing on checkout. Dining staff was friendly and helpful. If speaking English to staff other than front desk, it is helpful to have a translator app. Everyone was friendly. Ubers reasonable to tourist spots.
Sergio
Good property, all clean, good breakfast, there is a shopping center just in front of the hotel, the only thing is the rooms are not soundproofing, you can hear everything from the hallway and you are not able to sleep after 07am.
Mika
Very noisy because the hotel is near roads even with double windows
Fabiano
The hotel is very good.
Jefferson
Hotel Staff was excellent, Gesily and the whole team was very nice and helpful with check in and check out. The room was well appointed and nicely cleaned.
Christopher
Excellent Customer Service Convenient Secure Parking Clean Room Perfect Location 😆
Erika
The staff at reception was nice - can’t remember his name but he works the night shift . He was so friendly and welcoming :)
Now for the cons: The room was extremely hot and the air conditioned is set on 18celsius as the lowest you can adjust which never cooled to a point of comfort :( the impact windows are a nice touch to curb sound but not the heat. The breakfast was not all exciting . The options were okay but the flavors were not :( I only had the Paozinho de queijo which did not taste like Paozinho and overall I was underwhelmed with the selection . Everything was only okay and some of the items on the displayed I have no idea what they were and I do speak Portuguese :(
Now for the cons: The room was extremely hot and the air conditioned is set on 18celsius as the lowest you can adjust which never cooled to a point of comfort :( the impact windows are a nice touch to curb sound but not the heat. The breakfast was not all exciting . The options were okay but the flavors were not :( I only had the Paozinho de queijo which did not taste like Paozinho and overall I was underwhelmed with the selection . Everything was only okay and some of the items on the displayed I have no idea what they were and I do speak Portuguese :(
Susan
We needed a place to stay near the airport for a flight out at 2:00 AM. Room was small
Michael
Clean hotel for the money I paid.
Hirohisa
Receptionist was a nice and friendly. Room is very clean. I had a comfortable stay!
Patrice
Good spot for one night. Nothing fancy, just a plain room.
marylou
Safe
Armand
Clean, noisy resto next door, good breakfast, beds are a bit hard, a bit far from downtown but close to airport. Overall good value and I would stay again.
Fan
Safety is bad．Some guest is dangerous. The hotel manager did not do anything to protect the other guests
Brendon Samuel
Good
Colin
Practical
Practical hotel. Family wedding base. Staff were great & helpful. Wide choice for breakfast. Some noise from next door club but drowned out by air conditioning! No complaints.
chester
Beautiful Hotel, room clean, a big big breakfast every morning, easy to walk to shopping or Macdonald, easy to get uber and go to downtown or beaches like copacabana or Ipanema beach, will highly recommend the hotel.
Gregory
Close to main roads, easy access. Laundromat just down to street. Hot shower, complimentary bottle of water. Good remote control of A/C. 5am breakfast bar with a good selection
Chenchao
close enough to the airport, good balcony and staff.
Jay
Good travel option
A nice option relatively close to the airport and conveniently across the street from a shopping center with lots of restaurants.
Jay
Good travel atopover
Good option for short ride to the airport. Several restaurants and department stores within walking distance. The building is well maintained and the staff were friendly as well as helpful. Breakfast has lots of good options.
Abdoul karim
Very good
Tatiana
Clean, comfortable, quiet! Highly recommend!
Timothy
The check in was easy, and the staff was helpful and professional. However, the room I booked was for 1 queen bed, instead received a room with 2 wobbly single beds. Sheets were not clean.
Andrew
Room was pretty small but clean & had a mini fridge and a microwave. Friendly & helpful staff. Key card to our room wouldn’t work so we were given a different room facing the highway. We arrived around midnight & checked out at 06:00 & didn’t have time for breakfast. I would definitely return & recommend this hotel.
Andres
Nice stay
Stephen
Nice location near the airport, check in is easy and room is nice and a very good shower.
Darryl
Wish they were able yo help me pay with USD, they only accept RAIS.
Sandeep
Not the safest area but the overall hotel from inside was good. rooms were decent, beds were fine, we had issue with 1 room and staff simply took care of it by switching.
Dont eat here though. Food is terrible, ordered 8 things none of them finished
Dont eat here though. Food is terrible, ordered 8 things none of them finished
William
The desk staff and all staff very friendly. Not a great location but perfect for my transit. Very helpful staff no problem rebooking when I missed my bus. Even my taxi drivers have been very pleasent. All round absolutely no complaints.
Alexandre
Matiz DC
Tudo ótimo exceto o ar condicionado muito barulhento
Verified traveler
Great stay
Good breakfast and friendly staff. Very accommodating.
Thank you for making our stay enjoyable.
Thank you for making our stay enjoyable.
James
Ok
Great hotel bit its just in a very bad neighborhood
margaret
Leasant and comfortable
It was further away from the airport than expected for an airport hotel.
There was no separate bar but a bar/restaurant. The staff were very pleasant in the restaurant and at reception.
Although the room was small it had plenty of drawer and storage space. The bed was comfortable and the air conditioning worked well. There was a kettle but the coffee and tea (all flavoured) were sparce , with only 1 sachet of powdered milk
There was no separate bar but a bar/restaurant. The staff were very pleasant in the restaurant and at reception.
Although the room was small it had plenty of drawer and storage space. The bed was comfortable and the air conditioning worked well. There was a kettle but the coffee and tea (all flavoured) were sparce , with only 1 sachet of powdered milk
Rafael
Nice hotel pre-flight
We only had an overnight at the hotel. Everything was very clean and new. The restaurant food was delicious! Nice breakfast. Reliable wi-fi. The bed could be more comfortable. The AC took a bit too long to cool the toasty room. This hotel is a great option before taking Rio Galeão Airport early flights.
Tanya
The front desk staff was great, especially Theilma (not sure of spelling) she worked Sat and was especially professional and helpful. Give her a gold star!
sanjay
Loud music next door will keep you awake!
Caixas where the hotel is located is a biz district. There is a very nice mall opposite the hotel with some really good food options. But if you are American, there’s a fine dining option next door. McDonalds:) the biggest downside to this hotel is the all night disco nearby. All weekend they blast music thru the night till 6am. Best of luck sleeping thru that!
Verified traveler
Not much in the area to see and do but it was ok for our wait to go to the airport
Staff were nice
Breakfast was decent
Staff were nice
Breakfast was decent
Verified traveler
Convenient to the airport. Very helpful staff. Great room facilities
Verified traveler
I liked all because for Brazil hotels was a great surprise
Verified traveler
We enjoyed this hotel as it is away from the city but not too far. There is a McDonalds next door. The staff are excellent and the rooms are great. Was very happy with this hotel for a few night stay.
Verified traveler
Best Western Multi Suites
This is a great hotel close to the airport. The surrounding area is not very good but this is a good place if you need to stay before going to the airport. The rooms are new and the beds are comfortable. I would stay here again.
Verified traveler
This is a good hotel close to the airport. It is clean, safe, and the staff is very helpful. I ended up staying here 2 nights. There is nothing in the surrounding area but this is a good place to stay if you need to be close to the airport.
Verified traveler
No complaints. Hotel is okay but the Location is difficult with respect to public transportation needed to wait 45 minutes for a taxi.
steve
Pillow are very unconfortable \n
Noisy, staff not very friendly.
Don't take this hotel if you are plaining being esrly morning to the airport, there is a lot of traffic in the morning
Don't take this hotel if you are plaining being esrly morning to the airport, there is a lot of traffic in the morning
Stanley
Nice and clean
Very nice hotel, clean contemporaneous, near airport great price
Memo Traveler
An excellent hotel near Río Airport
A very convenient hotel for a stay over near the Rio Galeano International Airport. Very resonable priced through Expedia. Clean modern with breakfast included. 15 minutes from airport.
Stanley
Nice hotel very New and comfortable
Edward
VERY NICE HOTEL NEAR GIG AIRPORT
IT WAS GREAT TO BE ABLE TO CHECK INTO A HOTEL IN RIO AND HAVE THE FRONT DESK GIVE ME A ROOM EARLY IN THE MORNING, WHEN CHEK IN IS 3 PM. WHAT A GREAT TEAM. CHECK IN AND CHECK OUT WAS QUICK AND SIMPLE. THE STAFF GOT ME A TAXI TO THE CRUISE SHIP, AND I WAS ON MY WAY.
I RECOMEND THIS HOTEL IF YOU WANT TO BE NEAR GIG AIRPORT. VERY CLEAN AND COMFORTABLE.
I RECOMEND THIS HOTEL IF YOU WANT TO BE NEAR GIG AIRPORT. VERY CLEAN AND COMFORTABLE.
Pamela
Nice hotel - bad location
I stayed at the Best Western Multi Suites while volunteering at the Summer Olympics in Rio in 2016. The hotel was really nice. Breakfast was fabulous. Their were staff who spoke English - which was really important. Room service didn't come everyday and sometimes they came at 9pm. The location is bad in a suburb called Duque de Caxias. It is across the street from a loud night club that plays music until 5 am. The neighborhood is scary. I was not comfortable outside. I used the car service to get into Rio and I would take the train or bus from there. The car service was good especially with Halana setting up my trips. I'm giving it an overall rating of 4 stars because of the hotel but I gave it 1 star on neighborhood.
Charles
Avoid noisy and mediocre hotel
Deadful. Very noisy on the road. They could have put us in the back where it is quiet. Apparently, there is a party across the road that regularly goes on to 3AM. Also charged for my kids to use the room until their flight.
Ram
Olympic stay
Hello there all,
So me and my USA volleyball team from ny we travel a lot. I do recommend staying here for it's pricing BUT HEADS UP!!
2 very important notices.
1- In Brazil they charge more per person in the room!!! so if you book under your name even though you ask for a 2 beds in your room they will hit you with higher fees at the end of your stay !!! Yes I was forced to pay $60 (brazillian $) per night which was ridiculous.
2- There is a night club across the street and you will hear the very loud music all night till 4am! if sleep is important than this is not the place for you.
Beds new Super small only 3 feet wide! 6feet long.
very clean / american breakfast (eggs bacon bread fruit coffee) every morning.
pound for pound was ok. Just OK.
Still upset about the added fees at the end.
So me and my USA volleyball team from ny we travel a lot. I do recommend staying here for it's pricing BUT HEADS UP!!
2 very important notices.
1- In Brazil they charge more per person in the room!!! so if you book under your name even though you ask for a 2 beds in your room they will hit you with higher fees at the end of your stay !!! Yes I was forced to pay $60 (brazillian $) per night which was ridiculous.
2- There is a night club across the street and you will hear the very loud music all night till 4am! if sleep is important than this is not the place for you.
Beds new Super small only 3 feet wide! 6feet long.
very clean / american breakfast (eggs bacon bread fruit coffee) every morning.
pound for pound was ok. Just OK.
Still upset about the added fees at the end.
mads
could not recommend this
Booked this hotel because of relative proximity to airport. It is a very long way away - 16km and in heavy traffic. It is also in the middle of a favela so options for dining/going outdoors are limited!
'Fitness studio' is essentially 1 X treadmill and 1 X stationary bike. Breakfast fine but minimal choice.
Staff were reluctant to book me a taxi - kept offering me their driver which was 3 X the price a taxi ended up being.
Big stadium next door held a party until 5am. Literally no sleep
'Fitness studio' is essentially 1 X treadmill and 1 X stationary bike. Breakfast fine but minimal choice.
Staff were reluctant to book me a taxi - kept offering me their driver which was 3 X the price a taxi ended up being.
Big stadium next door held a party until 5am. Literally no sleep
Verified traveler
Transit stay 2 nights
Stayed here whilst waiting for flight out of Rio. Good hotel, nice and conformable and with every need catered for. Not much in the area except for one shopping mall.
Verified traveler
Close to airport hotel
We wanted to book a airport hotel but none was available. This hotel was close enough but it does not provide a shuttle service. We took a cab arranged by the accredited counter right at the arrival exit which, we found out later, was at least 2-3 times more than what should have been. Best to arrange pick up with the hotel which has a car service company counter at its front. We highly recommend this company (or email directly [email protected] ). Reasonable, safe andexcellent service.
The hotel has a restaurant that only serves breakfast but has 24-hr room service. Beds in the double are twin size and mattress soft. Otherwise, amenities are great with a separate counter with a sink and microwave.
The hotel has a restaurant that only serves breakfast but has 24-hr room service. Beds in the double are twin size and mattress soft. Otherwise, amenities are great with a separate counter with a sink and microwave.
Karen
Sleepless Stay in Room 203
The hospitality upon check in and during our stay was quite good; friendly efficient service. The hotel itself was obviously new so we were pretty comfortable with the cleanliness, decor of the room, common areas, breakfast/vending areas, gym etc. our room and bed were very comfortable but we DID NOT sleep well during our entire four night stay. The large Club/disco/restaurant played music very loudly every night which could be heard loud and clear through the sliding terrace doors. The sliding doors need to be changed and replaced with doors more soundproof. The noise was unbearable! The club is open to outside dining etc. So the loud music and loud DJ can be heard from a pretty good distance away. Otherwise the car service on the premises etc was very convenient.
Verified traveler
Loud at night due to a nightclub across the street. Room not cleaned very well. You can only have 2 people stay in one room.
Jon
Isolated. Drivers can never find it. Doesn't have a sign outside-not sure if it's just a temporary pop-up hotel for olympics. Operations inconsistent and seem overwhelmed (restaurant housekeeping etc.). Extremely loud night club goes until 2 am almost every night. not sure why so many rooms have twin beds and not something bigger. Gets the job done but you can do better.
Dwight
Brand new/nice hotel...There are better locations
Brand new hotel so rooms were clean and nice but I searched for hotels nest Olympic track stadium and this one came up as approximately 8 miles away. It was more like 20+ and was not easy to get to by train. There were busses near by but waa too much to get to the stadium. There is a shopping mall across the street/highway. It was walkable with an overpass. Room included a decent continental breakfast. The room was new but I thought the bathroom was dirty Shan I checked in but after I watched them clean it I realized it was just a construction stains. They gave me an accessible room even though I'm 100% sure I did not book it but that was not a big deal except that the bathroom flooded each time I took a shower. All staff was nice but slow. Had to ask for towels 3 times on 2 separate occasions. The view from the room was a decent city view but it turns out there is a club across the street with the speakers outside that started some time after 11pm and kept going until.... If you cannot sleep thru noise request a room away from the mall side for sure... All in all a pretty decent room/hotel. Clean, safe and good for the price.
Fei
Overall good - quite new, nice staff, free internet, hot water. Only drawback is loud street noise
Verified traveler
Nice but it was difficult to find
They should have a large sign visible from all directions so people know it's there and can find there way when arriving or returning
Aygemang
Fake hotel...buyer beware
this hotel does not even exist. its \"alleged\" location is in a sketchy neighborhood 3 miles from rio GIG airport. buyer beware
Verified traveler
Disaster in Rio.
Had booked and received confirmation for a twin room with Orbitz. Upon arrival, at 11 pm found at least 40 people sitting or milling aroung the front desk. Also more people were arriving every few minutes. This hotel had only been open a few days and their reservation systems was in total disarray. After waiting a half hour I presented my booking confirmation and they told me that they had no record of it. There was total caos. People screaming at the front desk etc. etc. The front desk then announced that they would transfer everyone to another Best Western. (this was at midnight) I went outside to get some air and repose as more and more people were arriving. I thought that if, when and how customers were to be transferred, it would be hours later. I looked about the hotel and found a gym were I put down some mats and tried to sleep on the floor. It was about 2.30am when customers started to get transferred. This was of no use to me as I presumed
by the time people would be checked in, it would be time to get ready to go to the airport. I did not transfer to another hotel as I am a senior citizen and felt that any more inconveniences would be to hard on my health. I would like my payment returned to me with an apology and maybe some compensation.
by the time people would be checked in, it would be time to get ready to go to the airport. I did not transfer to another hotel as I am a senior citizen and felt that any more inconveniences would be to hard on my health. I would like my payment returned to me with an apology and maybe some compensation.
Jennifer
Great hotel across from loud nightclub.
Stayed here when our cruise ship docked late and we missed our flight. Being the day before the Olympics it was the only hotel near the airport with availability. At check in the lobby was overflowing with people in the same situation. The hotel did not have enough rooms for everyone that had reservations. Fortunately ours was honored. We were assigned rooms 501 and 513. They are both on the back of the hotel. There is a nightclub across the highway that played loud music until 5am. So loud it shook the hotel and I could not hear the television. So, sleep was limited. The breakfast buffet was good. Eggs, sausage, potatoes, cereals, etc. Check out was smooth.
VICTOR
Quarto limpo, um ótimo café da manhã
Gustavo
O Matiz é muito bom, com localização de fácil acesso.
Érico
Gosto de ficar no Matiz, pois possui um excelente café da manhã, equipe excelente
Willians
Melhor hotel da região, estacionamento gratuito, café da manhã bom
Paulo
É um hotel exclusivo para pernoite! Para nós que fomos a um evento próximo, de forma a evitar de pegar a linha vermelha à noite, foi útil.
Luciano
O café da manhã foi horrível: presunto estragado, mal cheiro de esgoto no ambiente, poucas opções de frutas (maça e banana !), frutas em conserva apenas. Incomível!! Se for voltar, apenas pela boa localização, não vou querer café da manhã!!
DANIELLE
Excelente acomodação, quarto e banheiro muito bons. Café da manhã com poucas opções.
Cleiton
O hotel é muito bom, confortável e limpo. O café da manhã é bom e o restaurante do hotel é muito bom.
Érico
Equipe da limpeza e do restaurante são simplesmente maravilhosas
Marcelo
Pessoal qualificado e bem treinado
Érico
equipe de funcionários Bacana e excelente café da manhã
Rogerio Sadao
Melhor opção em Duque de Caciad
ANDRE YOUNG C WANG
Quarto em geral estava limpo, os lençóis com cheiro agradável, os funcionários são simpáticos, estacionamento gratuito é excelente e muito prático.
Bruna
.
Fabio
Tudo ok
Érico
Recomendo
Cleverson
Maravilhoso,
PAULO EDUARDO
Equipe prestativa
Ignacio
Ok
Leonardo
Gostei muito dos funcionários e do apartamento. No entanto, acredito que há um ponto a melhorar no restaurante durante o café da manhã. Como a maioria dos alimentos fica exposta, em algumas ocasiões presenciei moscas pousando em certos itens. Isso acabou me desmotivando um pouco a aproveitar o café da manhã.
Talvez fosse interessante utilizar algum tipo de proteção, como telas ou coberturas (mosquiteiras) sobre os alimentos, para ajudar a evitar esse problema. Entendo que, especialmente no verão, a presença de moscas pode ser inevitável, mas essa medida certamente ajudaria bastante.
Fora isso, não tenho outros pontos a destacar.
Talvez fosse interessante utilizar algum tipo de proteção, como telas ou coberturas (mosquiteiras) sobre os alimentos, para ajudar a evitar esse problema. Entendo que, especialmente no verão, a presença de moscas pode ser inevitável, mas essa medida certamente ajudaria bastante.
Fora isso, não tenho outros pontos a destacar.
Fabiana Eloiza
Desde a recepção ao colaboradores da cozinha do hotel, são todos muito cortês e educados. Chegamos bem antes do horário para o check-in e foram muito solícitos em liberar um quarto antecipadamente. Somente sentimos falta do acesso ao wi-fi, visto que nossas operadoras não pegavam muito bem na localidade, e não havia os ramais de serviços no quarto. Foi preciso descermos três vezes a recepção para solicitar serviços e retirar dúvidas. Fora isso, tudo muito limpo e confortável.
JUAN ANTONIO
Buen recibimiento todo en orden
Rita de Cássia
Tudo ótimo
ELAINE
O ar condicionado do quarto é fraco. CAFE da manhã razoavel
Natiele
Atendimento muito bom dos funcionários, o quarto impecável a comida é muito boa
Lorrayne
Sim
PAULO CESAR
As Acomodações são boas, somente a TV do café da manhã na Globo em todos volume é horrível, e não é a primeira vez que relato isso aqui e eles trocam o canal e depois de alguns dias volta a Globo de novo. Tanto vídeos maravilhosos e canais que podem construir o ser humano e preferem destruir o dia com um Canal de TV.
Taku
カードキーが開かなくなり、なかなか直してもらえず、タクシーが手配できず、空港に遅れてフライトを逃す、など、ストレス多かった。
MARCELA
Cafe da mamha e bom, quartos bons e limpos.
Marco
Equipe extremamente gentil e atenciosa. Café da manhã bom. Única observação é a falta de ducha higiênica no banheiro.
Luis Alexandre
Equipe de funcionários muito atenciosa
Damiao
Tudo maravilhoso
MAICON
Hotel bom, porém algumas melhorias precisam ser
Fiquei hospedado a semana toda, pedi para consertar a porta do Quarto e frigobar desde segunda e não fizeram.
Abraão
Excelentes acomodações. Recepção muito preparada
Eduardo
Estadia com o todo o que agente pode desejar.
A recepcionista deu um ótimo atendimento. Foi instalado em uma habitação excelente.
Location & surroundings
Matiz Hotel Multi Suites
Rodovia Washington Luiz, 2.500, Vila Sao Luis, Duque De Caxias, Brazil
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Matiz Hotel Multi Suites
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