Matiz Hotel Multi Suites

Brazil , Rio de Janeiro
DUQUE DE CAXIAS, Rodovia Washington Luiz, 2.500, Vila Sao Luis
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100 reviews shown

10/10

Exceptional

23 Feb 2026

Jefferson

Hotel Staff was excellent, Gesily and the whole team was very nice and helpful with check in and check out. The room was well appointed and nicely cleaned.

Self

10/10

Exceptional

20 Feb 2026

Christopher

Excellent Customer Service Convenient Secure Parking Clean Room Perfect Location 😆

Self

6/10

Pleasant

17 Feb 2026

Erika

The staff at reception was nice - can’t remember his name but he works the night shift . He was so friendly and welcoming :)
Now for the cons: The room was extremely hot and the air conditioned is set on 18celsius as the lowest you can adjust which never cooled to a point of comfort :( the impact windows are a nice touch to curb sound but not the heat. The breakfast was not all exciting . The options were okay but the flavors were not :( I only had the Paozinho de queijo which did not taste like Paozinho and overall I was underwhelmed with the selection . Everything was only okay and some of the items on the displayed I have no idea what they were and I do speak Portuguese :(

8/10

Excellent

16 Feb 2026

Susan

We needed a place to stay near the airport for a flight out at 2:00 AM. Room was small

10/10

Exceptional

14 Feb 2026

Michael

Clean hotel for the money I paid.

Leisure Self

10/10

Exceptional

17 Jan 2026

Hirohisa

Receptionist was a nice and friendly. Room is very clean. I had a comfortable stay!

Leisure Self

8/10

Excellent

16 Jan 2026

Patrice

Good spot for one night. Nothing fancy, just a plain room.

10/10

Exceptional

07 Jun 2025

marylou

Safe

Leisure Family

8/10

Excellent

01 Jun 2025

Armand

Clean, noisy resto next door, good breakfast, beds are a bit hard, a bit far from downtown but close to airport. Overall good value and I would stay again.

Leisure

6/10

Pleasant

07 May 2025

Fan

Safety is bad．Some guest is dangerous. The hotel manager did not do anything to protect the other guests

Leisure

6/10

Pleasant

24 Apr 2025

Brendon Samuel

Good

8/10

Excellent

09 Apr 2025

Colin

Practical

Practical hotel. Family wedding base. Staff were great & helpful. Wide choice for breakfast. Some noise from next door club but drowned out by air conditioning! No complaints.

Friends_and_family Family

10/10

Exceptional

06 Mar 2025

chester

Beautiful Hotel, room clean, a big big breakfast every morning, easy to walk to shopping or Macdonald, easy to get uber and go to downtown or beaches like copacabana or Ipanema beach, will highly recommend the hotel.

Leisure

10/10

Exceptional

01 Jan 2025

Gregory

Close to main roads, easy access. Laundromat just down to street. Hot shower, complimentary bottle of water. Good remote control of A/C. 5am breakfast bar with a good selection

Self

10/10

Exceptional

01 Jan 2025

Chenchao

close enough to the airport, good balcony and staff.

10/10

Exceptional

31 Dec 2024

Jay

Good travel option

A nice option relatively close to the airport and conveniently across the street from a shopping center with lots of restaurants.

Self

10/10

Exceptional

20 Dec 2024

Jay

Good travel atopover

Good option for short ride to the airport. Several restaurants and department stores within walking distance. The building is well maintained and the staff were friendly as well as helpful. Breakfast has lots of good options.

Self

10/10

Exceptional

28 Nov 2024

Abdoul karim

Very good

10/10

Exceptional

09 Nov 2024

Tatiana

Clean, comfortable, quiet! Highly recommend!

Leisure Self

4/10

Poor

08 Oct 2024

Timothy

The check in was easy, and the staff was helpful and professional. However, the room I booked was for 1 queen bed, instead received a room with 2 wobbly single beds. Sheets were not clean.

Leisure Partner

8/10

Excellent

24 Mar 2024

Andrew

Room was pretty small but clean & had a mini fridge and a microwave. Friendly & helpful staff. Key card to our room wouldn’t work so we were given a different room facing the highway. We arrived around midnight & checked out at 06:00 & didn’t have time for breakfast. I would definitely return & recommend this hotel.

Leisure Family

10/10

Exceptional

12 Mar 2024

Andres

Nice stay

10/10

Exceptional

16 Feb 2024

Stephen

Nice location near the airport, check in is easy and room is nice and a very good shower.

Leisure

8/10

Excellent

09 Jan 2024

Darryl

Wish they were able yo help me pay with USD, they only accept RAIS.

Partner

8/10

Excellent

05 Jan 2024

Sandeep

Not the safest area but the overall hotel from inside was good. rooms were decent, beds were fine, we had issue with 1 room and staff simply took care of it by switching.

Dont eat here though. Food is terrible, ordered 8 things none of them finished

Leisure Family

10/10

Exceptional

13 Nov 2022

William

The desk staff and all staff very friendly. Not a great location but perfect for my transit. Very helpful staff no problem rebooking when I missed my bus. Even my taxi drivers have been very pleasent. All round absolutely no complaints.

Leisure Self

8/10

Excellent

12 Oct 2020

Alexandre

Matiz DC

Tudo ótimo exceto o ar condicionado muito barulhento

Partner

10/10

Exceptional

06 Mar 2020

Verified traveler

Great stay

Good breakfast and friendly staff. Very accommodating.
Thank you for making our stay enjoyable.

Friends_and_family Family

10/10

Exceptional

27 Feb 2020

James

Great hotel bit its just in a very bad neighborhood

Self

10/10

Exceptional

17 Feb 2020

margaret

Leasant and comfortable

It was further away from the airport than expected for an airport hotel.
There was no separate bar but a bar/restaurant. The staff were very pleasant in the restaurant and at reception.
Although the room was small it had plenty of drawer and storage space. The bed was comfortable and the air conditioning worked well. There was a kettle but the coffee and tea (all flavoured) were sparce , with only 1 sachet of powdered milk

Partner

8/10

Excellent

25 Dec 2019

Rafael

Nice hotel pre-flight

We only had an overnight at the hotel. Everything was very clean and new. The restaurant food was delicious! Nice breakfast. Reliable wi-fi. The bed could be more comfortable. The AC took a bit too long to cool the toasty room. This hotel is a great option before taking Rio Galeão Airport early flights.

Friends_and_family Family

6/10

Pleasant

08 Jul 2019

Tanya

The front desk staff was great, especially Theilma (not sure of spelling) she worked Sat and was especially professional and helpful. Give her a gold star!

Business_and_leisure Family

4/10

Poor

15 Mar 2019

sanjay

Loud music next door will keep you awake!

Caixas where the hotel is located is a biz district. There is a very nice mall opposite the hotel with some really good food options. But if you are American, there’s a fine dining option next door. McDonalds:) the biggest downside to this hotel is the all night disco nearby. All weekend they blast music thru the night till 6am. Best of luck sleeping thru that!

Family

8/10

Excellent

05 Mar 2019

Verified traveler

Not much in the area to see and do but it was ok for our wait to go to the airport
Staff were nice
Breakfast was decent

Leisure Family

10/10

Exceptional

04 Mar 2019

Verified traveler

Convenient to the airport. Very helpful staff. Great room facilities

10/10

Exceptional

04 Mar 2019

Verified traveler

I liked all because for Brazil hotels was a great surprise

Friends_and_family Partner

10/10

Exceptional

04 Mar 2019

Verified traveler

We enjoyed this hotel as it is away from the city but not too far. There is a McDonalds next door. The staff are excellent and the rooms are great. Was very happy with this hotel for a few night stay.

Friends

8/10

Excellent

11 Jan 2019

Verified traveler

Best Western Multi Suites

This is a great hotel close to the airport. The surrounding area is not very good but this is a good place if you need to stay before going to the airport. The rooms are new and the beds are comfortable. I would stay here again.

Friends

8/10

Excellent

07 Jan 2019

Verified traveler

This is a good hotel close to the airport. It is clean, safe, and the staff is very helpful. I ended up staying here 2 nights. There is nothing in the surrounding area but this is a good place to stay if you need to be close to the airport.

Friends

8/10

Excellent

08 Sep 2018

Verified traveler

No complaints. Hotel is okay but the Location is difficult with respect to public transportation needed to wait 45 minutes for a taxi.

6/10

Pleasant

11 Jul 2017

steve

Pillow are very unconfortable \n

Noisy, staff not very friendly.

Don't take this hotel if you are plaining being esrly morning to the airport, there is a lot of traffic in the morning

10/10

Exceptional

11 Jan 2017

Stanley

Nice and clean

Very nice hotel, clean contemporaneous, near airport great price

Partner

8/10

Excellent

10 Jan 2017

Memo Traveler

An excellent hotel near Río Airport

A very convenient hotel for a stay over near the Rio Galeano International Airport. Very resonable priced through Expedia. Clean modern with breakfast included. 15 minutes from airport.

10/10

Exceptional

05 Jan 2017

Stanley

Nice hotel very New and comfortable

Partner

10/10

Exceptional

05 Sep 2016

Edward

VERY NICE HOTEL NEAR GIG AIRPORT

IT WAS GREAT TO BE ABLE TO CHECK INTO A HOTEL IN RIO AND HAVE THE FRONT DESK GIVE ME A ROOM EARLY IN THE MORNING, WHEN CHEK IN IS 3 PM. WHAT A GREAT TEAM. CHECK IN AND CHECK OUT WAS QUICK AND SIMPLE. THE STAFF GOT ME A TAXI TO THE CRUISE SHIP, AND I WAS ON MY WAY.
I RECOMEND THIS HOTEL IF YOU WANT TO BE NEAR GIG AIRPORT. VERY CLEAN AND COMFORTABLE.

8/10

Excellent

01 Sep 2016

Pamela

Nice hotel - bad location

I stayed at the Best Western Multi Suites while volunteering at the Summer Olympics in Rio in 2016. The hotel was really nice. Breakfast was fabulous. Their were staff who spoke English - which was really important. Room service didn't come everyday and sometimes they came at 9pm. The location is bad in a suburb called Duque de Caxias. It is across the street from a loud night club that plays music until 5 am. The neighborhood is scary. I was not comfortable outside. I used the car service to get into Rio and I would take the train or bus from there. The car service was good especially with Halana setting up my trips. I'm giving it an overall rating of 4 stars because of the hotel but I gave it 1 star on neighborhood.

4/10

Poor

27 Aug 2016

Charles

Avoid noisy and mediocre hotel

Deadful. Very noisy on the road. They could have put us in the back where it is quiet. Apparently, there is a party across the road that regularly goes on to 3AM. Also charged for my kids to use the room until their flight.

Family

6/10

Pleasant

26 Aug 2016

Ram

Olympic stay

Hello there all,

So me and my USA volleyball team from ny we travel a lot. I do recommend staying here for it's pricing BUT HEADS UP!!
2 very important notices.
1- In Brazil they charge more per person in the room!!! so if you book under your name even though you ask for a 2 beds in your room they will hit you with higher fees at the end of your stay !!! Yes I was forced to pay $60 (brazillian $) per night which was ridiculous.
2- There is a night club across the street and you will hear the very loud music all night till 4am! if sleep is important than this is not the place for you.
Beds new Super small only 3 feet wide! 6feet long.
very clean / american breakfast (eggs bacon bread fruit coffee) every morning.
pound for pound was ok. Just OK.
Still upset about the added fees at the end.

2/10

Poor

25 Aug 2016

mads

could not recommend this

Booked this hotel because of relative proximity to airport. It is a very long way away - 16km and in heavy traffic. It is also in the middle of a favela so options for dining/going outdoors are limited!
'Fitness studio' is essentially 1 X treadmill and 1 X stationary bike. Breakfast fine but minimal choice.
Staff were reluctant to book me a taxi - kept offering me their driver which was 3 X the price a taxi ended up being.
Big stadium next door held a party until 5am. Literally no sleep

8/10

Excellent

22 Aug 2016

Verified traveler

Transit stay 2 nights

Stayed here whilst waiting for flight out of Rio. Good hotel, nice and conformable and with every need catered for. Not much in the area except for one shopping mall.

8/10

Excellent

22 Aug 2016

Verified traveler

Close to airport hotel

We wanted to book a airport hotel but none was available. This hotel was close enough but it does not provide a shuttle service. We took a cab arranged by the accredited counter right at the arrival exit which, we found out later, was at least 2-3 times more than what should have been. Best to arrange pick up with the hotel which has a car service company counter at its front. We highly recommend this company (or email directly [email protected] ). Reasonable, safe andexcellent service.
The hotel has a restaurant that only serves breakfast but has 24-hr room service. Beds in the double are twin size and mattress soft. Otherwise, amenities are great with a separate counter with a sink and microwave.

Family

8/10

Excellent

21 Aug 2016

Karen

Sleepless Stay in Room 203

The hospitality upon check in and during our stay was quite good; friendly efficient service. The hotel itself was obviously new so we were pretty comfortable with the cleanliness, decor of the room, common areas, breakfast/vending areas, gym etc. our room and bed were very comfortable but we DID NOT sleep well during our entire four night stay. The large Club/disco/restaurant played music very loudly every night which could be heard loud and clear through the sliding terrace doors. The sliding doors need to be changed and replaced with doors more soundproof. The noise was unbearable! The club is open to outside dining etc. So the loud music and loud DJ can be heard from a pretty good distance away. Otherwise the car service on the premises etc was very convenient.

Partner

6/10

Pleasant

21 Aug 2016

Verified traveler

Loud at night due to a nightclub across the street. Room not cleaned very well. You can only have 2 people stay in one room.

6/10

Pleasant

21 Aug 2016

Jon

Isolated. Drivers can never find it. Doesn't have a sign outside-not sure if it's just a temporary pop-up hotel for olympics. Operations inconsistent and seem overwhelmed (restaurant housekeeping etc.). Extremely loud night club goes until 2 am almost every night. not sure why so many rooms have twin beds and not something bigger. Gets the job done but you can do better.

8/10

Excellent

20 Aug 2016

Dwight

Brand new/nice hotel...There are better locations

Brand new hotel so rooms were clean and nice but I searched for hotels nest Olympic track stadium and this one came up as approximately 8 miles away. It was more like 20+ and was not easy to get to by train. There were busses near by but waa too much to get to the stadium. There is a shopping mall across the street/highway. It was walkable with an overpass. Room included a decent continental breakfast. The room was new but I thought the bathroom was dirty Shan I checked in but after I watched them clean it I realized it was just a construction stains. They gave me an accessible room even though I'm 100% sure I did not book it but that was not a big deal except that the bathroom flooded each time I took a shower. All staff was nice but slow. Had to ask for towels 3 times on 2 separate occasions. The view from the room was a decent city view but it turns out there is a club across the street with the speakers outside that started some time after 11pm and kept going until.... If you cannot sleep thru noise request a room away from the mall side for sure... All in all a pretty decent room/hotel. Clean, safe and good for the price.

8/10

Excellent

15 Aug 2016

Fei

Overall good - quite new, nice staff, free internet, hot water. Only drawback is loud street noise

10/10

Exceptional

13 Aug 2016

Verified traveler

Nice but it was difficult to find

They should have a large sign visible from all directions so people know it's there and can find there way when arriving or returning

2/10

Poor

12 Aug 2016

Aygemang

Fake hotel...buyer beware

this hotel does not even exist. its \"alleged\" location is in a sketchy neighborhood 3 miles from rio GIG airport. buyer beware

2/10

Poor

07 Aug 2016

Verified traveler

Disaster in Rio.

Had booked and received confirmation for a twin room with Orbitz. Upon arrival, at 11 pm found at least 40 people sitting or milling aroung the front desk. Also more people were arriving every few minutes. This hotel had only been open a few days and their reservation systems was in total disarray. After waiting a half hour I presented my booking confirmation and they told me that they had no record of it. There was total caos. People screaming at the front desk etc. etc. The front desk then announced that they would transfer everyone to another Best Western. (this was at midnight) I went outside to get some air and repose as more and more people were arriving. I thought that if, when and how customers were to be transferred, it would be hours later. I looked about the hotel and found a gym were I put down some mats and tried to sleep on the floor. It was about 2.30am when customers started to get transferred. This was of no use to me as I presumed
by the time people would be checked in, it would be time to get ready to go to the airport. I did not transfer to another hotel as I am a senior citizen and felt that any more inconveniences would be to hard on my health. I would like my payment returned to me with an apology and maybe some compensation.

8/10

Excellent

06 Aug 2016

Jennifer

Great hotel across from loud nightclub.

Stayed here when our cruise ship docked late and we missed our flight. Being the day before the Olympics it was the only hotel near the airport with availability. At check in the lobby was overflowing with people in the same situation. The hotel did not have enough rooms for everyone that had reservations. Fortunately ours was honored. We were assigned rooms 501 and 513. They are both on the back of the hotel. There is a nightclub across the highway that played loud music until 5am. So loud it shook the hotel and I could not hear the television. So, sleep was limited. The breakfast buffet was good. Eggs, sausage, potatoes, cereals, etc. Check out was smooth.

Family

10/10

Exceptional

17 Apr 2026

Rogerio Sadao

Melhor opção em Duque de Caciad

Self

10/10

Exceptional

13 Apr 2026

ANDRE YOUNG C WANG

Quarto em geral estava limpo, os lençóis com cheiro agradável, os funcionários são simpáticos, estacionamento gratuito é excelente e muito prático.

Self

10/10

Exceptional

30 Mar 2026

Bruna

Business

10/10

Exceptional

26 Mar 2026

Fabio

Tudo ok

10/10

Exceptional

26 Mar 2026

Érico

Recomendo

Self

10/10

Exceptional

16 Mar 2026

Cleverson

Maravilhoso,

Self

8/10

Excellent

14 Mar 2026

PAULO EDUARDO

Equipe prestativa

Self

10/10

Exceptional

07 Mar 2026

Ignacio

8/10

Excellent

05 Mar 2026

Leonardo

Gostei muito dos funcionários e do apartamento. No entanto, acredito que há um ponto a melhorar no restaurante durante o café da manhã. Como a maioria dos alimentos fica exposta, em algumas ocasiões presenciei moscas pousando em certos itens. Isso acabou me desmotivando um pouco a aproveitar o café da manhã.

Talvez fosse interessante utilizar algum tipo de proteção, como telas ou coberturas (mosquiteiras) sobre os alimentos, para ajudar a evitar esse problema. Entendo que, especialmente no verão, a presença de moscas pode ser inevitável, mas essa medida certamente ajudaria bastante.

Fora isso, não tenho outros pontos a destacar.

Friends_and_family Friends

8/10

Excellent

04 Mar 2026

Fabiana Eloiza

Desde a recepção ao colaboradores da cozinha do hotel, são todos muito cortês e educados. Chegamos bem antes do horário para o check-in e foram muito solícitos em liberar um quarto antecipadamente. Somente sentimos falta do acesso ao wi-fi, visto que nossas operadoras não pegavam muito bem na localidade, e não havia os ramais de serviços no quarto. Foi preciso descermos três vezes a recepção para solicitar serviços e retirar dúvidas. Fora isso, tudo muito limpo e confortável.

Partner

10/10

Exceptional

25 Feb 2026

JUAN ANTONIO

Buen recibimiento todo en orden

Friends

10/10

Exceptional

07 Jan 2026

Rita de Cássia

Tudo ótimo

Partner

8/10

Excellent

05 Jan 2026

ELAINE

O ar condicionado do quarto é fraco. CAFE da manhã razoavel

10/10

Exceptional

02 Jan 2026

Natiele

Atendimento muito bom dos funcionários, o quarto impecável a comida é muito boa

Friends_and_family Friends

10/10

Exceptional

28 Dec 2025

Lorrayne

Sim

Partner

6/10

Pleasant

03 Dec 2025

PAULO CESAR

As Acomodações são boas, somente a TV do café da manhã na Globo em todos volume é horrível, e não é a primeira vez que relato isso aqui e eles trocam o canal e depois de alguns dias volta a Globo de novo. Tanto vídeos maravilhosos e canais que podem construir o ser humano e preferem destruir o dia com um Canal de TV.

Business

6/10

Pleasant

26 Nov 2025

Taku

カードキーが開かなくなり、なかなか直してもらえず、タクシーが手配できず、空港に遅れてフライトを逃す、など、ストレス多かった。

Business Self

6/10

Pleasant

04 Nov 2025

Marco

Equipe extremamente gentil e atenciosa. Café da manhã bom. Única observação é a falta de ducha higiênica no banheiro.

Partner

8/10

Excellent

24 Oct 2025

Luis Alexandre

Equipe de funcionários muito atenciosa

Business

10/10

Exceptional

14 Oct 2025

Damiao

Tudo maravilhoso

Partner

10/10

Exceptional

03 Oct 2025

MAICON

Hotel bom, porém algumas melhorias precisam ser

Fiquei hospedado a semana toda, pedi para consertar a porta do Quarto e frigobar desde segunda e não fizeram.

Business

10/10

Exceptional

03 Oct 2025

Abraão

Excelentes acomodações. Recepção muito preparada

Friends_and_family Family

10/10

Exceptional

25 Sep 2025

Eduardo

Estadia com o todo o que agente pode desejar.

A recepcionista deu um ótimo atendimento. Foi instalado em uma habitação excelente.

Business

8/10

Excellent

18 Sep 2025

MAICON

Avaliação

Unico problema é a TV do café da manhã todos os dias com volume máximo passando notícias horriveis de manhã cedo. Mas o resto muito bom.

Self

10/10

Exceptional

07 Sep 2025

Jonatas

Estupendo!

Incrível! Estive com minha esposa, um momento ímpar entre nós dois.
Funcionários atenciosos.
Limpeza impecável, conforto surreal.
Um dos melhores que já fiquei!

Partner

6/10

Pleasant

03 Aug 2025

Moacyr

Bom hotel. Barulho constante a noite

Hotel muito bom. Quarto amplo e limpo. Porém, fujam do quarto 601. Fica em frente ao Rei do Bacalhau e a balada lá aos finais de semana vai até as 03:00 e não te deixa dormir. além disso. Esse quarto faz divisa com alguma sala de suporte do andar onde o barulho de prados, equipamentos e a falação de pessoas dura a noite toda.

Business

4/10

Poor

01 Aug 2025

Silvia

Prenotazione già pagata con expedia,

10/10

Exceptional

27 Jul 2025

Maria

Estabelecimento agradável

Muito agradável o ambiente, equipe muito cortês

Partner

10/10

Exceptional

08 May 2025

Márcio

Excelente

Foi incrível

10/10

Exceptional

07 May 2025

Altiore

Excelente

Excelente estadia.

Partner

6/10

Pleasant

17 Apr 2025

Silvio

No geral um bom hotel.

Hotel muito bom e bem localizado, principalmente para quem precisa se hospedar próximo ao Aeroporto Galeão. Chuveiro bom é quarto espaçoso. Porém as camas não são boas, a baseda cama é pequena e instável. O banheiro não tinha box, então ficou todo molhado após o banho. e

Partner

10/10

Exceptional

11 Apr 2025

Filipe

Excelente hospedagem. Quartos correspondente ao oferecido. Apenas acho que precisa melhorar na qualidade das camas.

Business

8/10

Excellent

05 Apr 2025

Marta Maite

A única observação negativa é sobre Wi fi. Muito instável

Business

10/10

Exceptional

15 Feb 2025

Claudia Ostwald

Muito boa estadia
Uma oportunidade de melhoria é trocar o shampoo/condicionador por um shampoo e um condicionador bons

10/10

Exceptional

11 Jan 2025

Amador

buena opcion para descansar cerca de aeropueerto

Leisure Partner

8/10

Excellent

05 Jan 2025

ilidio

Boa estadia. Atendentes simpáticos e prestativos.

Self

10/10

Exceptional

27 Dec 2024

vinicius

Muito bom

Muito boa, atendimento qualificado , café da manhã bem servido , funcionários educados.

Business

4/10

Poor

24 Dec 2024

Jorge Pentiado

Arrependimento e frustração

Poderia ter sido bem melhor a começar do atendimento ao fazer o checkin, onde a atendente já negou de pronto ter rum quarto em andar mais alto com uma vista melhor, sem se quer ter verificado isso. Lamentável.

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Luis

Just perfect

4/10

Poor

18 Nov 2024

MARCO ANTONIO

Horrivel. Fiquei no quarto 1106 tinha que acordar as 5horas para ir ao galeão. As 2 da manhã chegaram pessoas da banda do Belo. Arruaça a noite imteira. Não voltarei mais

Business