Radisson Hotel Paulista Sao Paulo

Brazil , Sao Paulo
Jardins, Alameda Santos 85
Show on Google | Website | Map

100 reviews shown

6/10

Pleasant

28 Feb 2026

andrew

It is well located but the rooms are very dated now and the bed covers also could be better. The staff were friendly enough.

Business

10/10

Exceptional

18 Feb 2026

Luis

Very good location

Self

10/10

Exceptional

01 Feb 2026

DANIEL

Agradable hotel y buen personal, todo resultó bien.

Business_and_leisure Self

10/10

Exceptional

20 Jan 2026

Sara

Loved our stay.. the rooms are clean, we had our bathroom seat clogged and they immediately sent someone to fix. Would definitely stay there again.

8/10

Excellent

10 Jan 2026

Charlene

This is an excellent location, large and spotlessly clean room.
The tiles rooms with no carpets are fantastic for those with allergies . The bathroom is clean, and the large shower is great

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Mark

Close to everything we were interested in. Staff for check-in and out was very efficient and helpful.

Leisure Partner

10/10

Exceptional

10 Dec 2025

Harold

The room was everything I expected. My wife and I loved everything about the hotel. The breakfast was good, the staff was very helpful, the room was clean, and the bed was comfortable. Moreover, the location is perfect and walkable to the main strip.

Leisure Partner

6/10

Pleasant

03 Nov 2025

Yash

Staff was amazing. Rooms were not very clean

Self

10/10

Exceptional

29 Oct 2025

Allan

I loved one

Leisure

10/10

Exceptional

19 Oct 2025

Ning

Great hotel, I would highly recommend to book the luxury (deluxe) room type, it worth every penny to do this update because the room is large, modern and quiet.

Leisure Partner

8/10

Excellent

29 Sep 2025

Paresh

Comfortable Stay

Location is perfect and the breakfast is awsome

Business

8/10

Excellent

21 Sep 2025

Renato

Nice hotel

Friends_and_family Family

6/10

Pleasant

06 Sep 2025

Ting

The location is great. Staffs are welcoming and nice.
The property does not provide water on daily basis, only at Check-in.

Business Self

10/10

Exceptional

24 Aug 2025

Roosevelt

One of the best stay for service

Leisure

10/10

Exceptional

26 Jul 2025

luzia

I like this hotel because is close to Paulista Avenue , walkable and also the employees are wonderful but I was disappointed with the breakfast

Leisure Partner

8/10

Excellent

09 Jul 2025

Yasmin

Safe and convenient location 10 minute walk to Paraiso station. Breakfast was excellent. Elevators fast.i would stay here again.

Leisure Friends

10/10

Exceptional

30 Jun 2025

Priscilla

Great service! Clean rooms! Nice and helpful staff

Business Self

10/10

Exceptional

03 May 2025

Joy

Safe and quiet area. If hotel provides some plug adaptors for rent will be better.

Leisure Family

4/10

Poor

26 Apr 2025

Leticia

Radisson = mediocre

Wont even be given free bottle waters in the room very day, stayed 5 days, only fist night you get water included. Employees arent happy to be there, food is mediocre.

Business

10/10

Exceptional

01 Apr 2025

Matías

Nice staff and location

perfect stay, good Customer service, very welcoming staff!
Very well Locatel near Av Paulista and main attractions

Business

10/10

Exceptional

05 Mar 2025

Shunichi

All the hotel staff were kind.

Business Self

10/10

Exceptional

05 Mar 2025

Shunichi

All the hotel staff were very kind.

Business Self

10/10

Exceptional

20 Feb 2025

Stephen

Nice hotel!

Business_and_leisure Partner

4/10

Poor

18 Feb 2025

kevin

The service was terrible. Especially the room cleaning. I stayed 6days there, they changed bedding sheet on 5th day in such a hot session. The no- disturb sign stayed on floor for 3 days until I picked it up, nobody do it.

The bedding is pure fiber without or very less cotton, feel very uncomfortable when sleep.

I traveled 50 countries, this is one of the worse experiences.

Business_and_leisure Partner

8/10

Excellent

14 Feb 2025

Craig

The staff are very friendly and accommodating. Room was fine as well.

Business Self

10/10

Exceptional

01 Feb 2025

Reinira

Very nice staff; hotel was super clean

Business_and_leisure Self

10/10

Exceptional

15 Jan 2025

Carlos

Nice hotel, very clean and tidy. The breakfast is above average

Leisure Family_with_children

2/10

Poor

11 Jan 2025

Jian

We had nightmare in staying with this Radisson hotel.

The robbery was happened to us at 3:00 PM.
My wife and I were standing in front of the Radisson sign and trying to take a picture of this Radisson hotel. The robbery happened with 10-20 Radisson staffs next to us, about 5 meters away. My wife’s Phone was robbed away by a biker. I was pushed down on the side walk.

All the staffs just watched without any pity.
I asked them to report to police, and them said they are not understanding English. Asked us to report to police at airport.
I was badly injured with scratches all over my face, belly, hands, and knees.

Leisure Family

10/10

Exceptional

06 Jan 2025

Sebastian

Great location great hotel good rooms

Leisure Family_with_children

10/10

Exceptional

03 Jan 2025

Roosevelt

Wonderful staff, very knowledgeable

Leisure Friends

6/10

Pleasant

30 Dec 2024

Terrell

O café da manhã estava frio. A varanda estava lá, mas não era acessível.

10/10

Exceptional

28 Dec 2024

Carlos

Great area and staff members

Leisure Self

10/10

Exceptional

21 Dec 2024

Haider

Awesome

10/10

Exceptional

11 Dec 2024

Rebecca

Best mid-price hotel in SP

This is the fifth or sixth hotel I’ve tried in São Paulo and it’s a winner! Will stay here again, 100%. Staff is amazing and everything was very comfortable. For hotels within this medium price range, it’s the best I’ve seen here. Food also very good.

Business

6/10

Pleasant

27 Nov 2024

Venugopal

Rooms need a lot of maintenance work. We rented 3 rooms, and every room had a problem. Lockers didn’t work in 2 out of 3. A/C in our room started dripping on the second night, and flooded the room.
Another general problem is that the bathrooms don’t have a/c. They get very hot, like a sauna!
On the positive side, the staff were willing to fix things or relocate us.

Leisure Family

10/10

Exceptional

11 Nov 2024

Toshiya

The hotel staff were friendly. The rooms need some updates. The frame of balcony doors were not able to close all the way so that I can hear the city noise all day and night.

Business Self

10/10

Exceptional

30 Oct 2024

Jesus

Excellent!

6/10

Pleasant

28 Oct 2024

Thi Doan Trang

No coffee, tea, water in the room.

8/10

Excellent

24 Oct 2024

Takehiro

Overall it has been satisfied with me. I will stay at next trip.

Business Self

10/10

Exceptional

11 Oct 2024

Amber

I stayed at the Radisson for my first time in São Paulo and I had a great stay. The hotel was clean, quiet and the air conditioning worked wonderful. It was easy to walk around the area from the hotel and the staff was friendly. The morning breakfast had many options and highlighted local dishes and fruits.

Leisure Partner

10/10

Exceptional

25 Sep 2024

JOSE

Great for a short business trip

Business Self

8/10

Excellent

23 Sep 2024

Dhiraj

Very conveniently located to Paulista. Check in was tedious- not great after a long flight. The “luxury room” appeared rather basic, so rang up to check that it wasn’t a mistake. Apparently, their interpretation of “luxury” is a room above the 12th floor, with a view of pretty much nothing.
Breakfast was excellent with a wide range of options- most impressed.

Leisure Partner

10/10

Exceptional

21 Sep 2024

Wydia

Very nice hotel to stay. Location is excellent! Front staff incl Security is kind, friendly and alert. Always willing to help.

10/10

Exceptional

19 Sep 2024

Angel

I loved it everything was so close and the staff was amazing

Leisure Family

10/10

Exceptional

16 Sep 2024

Jacira

Super recomendo, tudo da melhor qualidade

10/10

Exceptional

13 Sep 2024

Charles

The location of the hotel to shopping and food was ideal. The staff was remarkably considerate and knowledgeable. The layout of the rooms were wonderful. Would highly recommend staying here to visitors.

Leisure Self

10/10

Exceptional

13 Sep 2024

Jasmin

Friendly staff and great breakfast

Leisure Self

10/10

Exceptional

09 Sep 2024

Saul

Great Place, friendly staff many restaurants within walking distance, Bar and restaurant were great will definitely come back

Leisure Partner

10/10

Exceptional

10 Aug 2024

Vicki

Quiet neighborhood

Nice but nothing exceptional.

Friends_and_family Family

10/10

Exceptional

01 Aug 2024

Ashis

Best place to stay in Sao Paulo

Business_and_leisure Friends

10/10

Exceptional

19 Jul 2024

Michelle

Amazing hotel close to paulista and many other attractions we love to stay there every time we go to São Paulo

Business Family

10/10

Exceptional

14 Jul 2024

Elizabeth

Awesome Place

We had an awesome stay @the Radisson. The staff provided exceptional service from the moment we arrived in the Uber. The luggages were immediately removed by their staff and placed on a carrier which was taken up to our room immediately after we completed our check in.

The rooms were very nice, clean and the beds were SUPER comfortable! They have pools with awesome views of the city.

The hotel is within walking distance of Paulista Avenue where there are many restaurants, cafes, shops and several malls. The food was amazing in every restaurant we ate on Paulista Ave. Additionally, on Sundays, they shut down the street and have all kinds of entertainments and vendors.

We had a fabulous stay at both the Radisson & Sao Paulo!

Friends_and_family Friends

10/10

Exceptional

12 Jul 2024

felipe

Best hotel I’ve stayed in the paulista area.

10/10

Exceptional

08 Jul 2024

Antonio

Excelente serviço e localização

Business

8/10

Excellent

15 Jun 2024

Willie

Would def stay there again!!

10/10

Exceptional

15 Jun 2024

Alisa

The Staff was so welcoming and friendly. They were very accommodating and helpful when we needed something. Great location walkable to a lot of the dining areas and the shopping mall was very close by!

Leisure Partner

10/10

Exceptional

09 Jun 2024

Stephanie

Shuttle service to a good restaurant.

8/10

Excellent

07 Jun 2024

Cameron

Great room and staff. I chose the room partly because it said it had 24hr room service but it did not. They might want to update this in their listings on Expedia.

Leisure Partner

10/10

Exceptional

26 May 2024

Nicolas

Will come back

Very comfortable, clean and preserved. Will come back

Business

2/10

Poor

15 May 2024

Sara m

Family

10/10

Exceptional

27 Apr 2024

Kathleen

Lovely hotel!

The hotel is modern and very comfortable. The staff are friendly and helpful and the food and drinks are delish!

Friends_and_family Friends

10/10

Exceptional

25 Apr 2024

Daniel

Great place

Business_and_leisure Partner

10/10

Exceptional

15 Mar 2024

karel

Radisson Paulista Plaza is excellent, KW

Very good stay and very professional staff at the Radisson Paulista Plaza, São Paulo!
I always enjoy my stays at this conveniently located hotel

Business

10/10

Exceptional

09 Mar 2024

Robert

Great location. Good price. Clean and the staff were helpful and friendly.

Business Self

10/10

Exceptional

27 Feb 2024

Sho

Very convenient location. A lot of good restaurants and close to the metro. Good for work and leisure. I will stay again.

Business Self

2/10

Poor

26 Feb 2024

David

It was nice with the customer service but not being told how to have a proper charger or telling me breakfast is supposed to be added was disappointed I spent hungry for a few hours because the restaurants around where closed in the morning and the area is not safe for the price I paid for too.

Business_and_leisure Self

8/10

Excellent

20 Nov 2023

Matthew

Place has a great entrance and foyer that makes you feel lile you're in the wrong place because this couldn't possibly be $100 a night hotel yet it is! Then you get to the front desk where the staff are impeccable I had several requests that I needed assistance with and different staff members guides me im the right direction every time.Phenomenal! Bravo

Business_and_leisure Self

10/10

Exceptional

12 Nov 2023

irshad

Friendly staff, clean rooms

Leisure Friends

10/10

Exceptional

04 Nov 2023

Anissa

Great location and good overall services.
I was very impressed by Ailton working at the customer service desk. Excellent customer service skills and an immense support to the team around him. Highly professional, friendly , helpful and dedicated. A credit to your hotel!

Business Self

10/10

Exceptional

05 Oct 2023

Carlos

Bueno

Business Self

10/10

Exceptional

18 Sep 2023

Karel

Karel's Review

It was a very nice stay at your Radisson Hotel Paulista, as always!

Business

10/10

Exceptional

12 Sep 2023

Ernestina

Great location

Business Self

2/10

Poor

05 Sep 2023

vino

This is one of the worst experiences. I’ve stayed many times in São Paulo. Gustavo was rude and disrespectful. He looks angry and talks like an angry person. Another receptionist Tabitha was bad as well. I arrived early from NYC after a long flight. I asked for early check in and was willing to pay. But she insisted that I upgrade for all days and pay a large amount. Then she did not even offer a chair or lounge to wait. All day pounding and drilling above my floor. Then road construction all night with power drills. Mini bar is a joke and tiny little things are expensive. The rooms are dated with old furniture and old hanging TV from the 70s. Do not stay here especially if you are an American. This is definitely not a Raddison standard. It’s more like a 2 star service and hotel. Bathroom is very tiny. Even hostels have better bathrooms. You will not get sleep or rest! Stay away! Restaurant workers were nice and the cook who makes omlettes was actually. The reception staff need extensive training in customer service and etiquette. This hotel should’ve mentioned about construction going on the hotel in the description.

Business_and_leisure Self

8/10

Excellent

16 Aug 2023

Fabio

I do not recommend staying on the first three floors. as it leaks the noise from the lobby. it bothered me too much to sleep.

Family

10/10

Exceptional

14 Aug 2023

Roosevelt

Staff was wonderful

4/10

Poor

05 Aug 2023

Camila

The location of the property was great. We were close to the Brigadeiro subway station as well as the shopping patio paulista mall. The room we got however, was very much below our expectations as it did not look like what was shown in the pictures when we booked. Additionally, the bathroom was subpar. The faucet was leaking water, the bathtub had many stains, and the toilet or the drain was emitting sewage smell. Surprisingly there was a kitchenette (just sink and a bar style shelf) which was not shown in the pictures, but the sink itself was a bit rusty on the inside and the faucet would splash water everywhere when turned on. The room looked dated along with the furnitures. For the price, I would rather pay an extra 10-15 bucks a night to upgrade to a Premier level. Or check out other hotels if you want to stay within that budget (check out local hotels- they may be cheaper and nicer). One last thing to note, this property is no longer part of the Radisson rewards program - they have switched to Choice Rewards. Staff said Radisson is leaving South America.

Business_and_leisure Partner

10/10

Exceptional

28 Jun 2023

ERNESTO

👍

8/10

Excellent

29 May 2023

Christina

Met my expectations considering the reviews from others that I read before booking. It got to be pretty warm in the room but I read other reviews which mentioned that.

Leisure Self

4/10

Poor

06 May 2023

Sebastian

For the price, any other hotel would offer better courtesy service. The bread came in a paper bag at room sevice breakfast. If you for an extra glass in the room is charged. Hotel food is less then average. Hotel no more than 2 stars.

Leisure Family

8/10

Excellent

20 Apr 2023

Anabell

The hotel un general is really good. My only complaint will be that we travel from Mexico and we didn’t get a room with view to the street to appreciate the city. Our room was on the first floor so no much to see from the window.

Business_and_leisure Partner

6/10

Pleasant

13 Apr 2023

Kazuhiro

Actualice la propiedad

Leisure Family

10/10

Exceptional

25 Mar 2023

kevin

Good location, lovely staff. Nice breakfast

Partner

8/10

Excellent

20 Mar 2023

Afshan

I liked how clean the hotel was and the breakfast options were amazing. Definitely recommend it if you're visiting Sao Paulo as it is close to everything!

Leisure Friends

2/10

Poor

20 Feb 2023

Mustafa

zero atendimento ao cliente zero atenção

Business Friends

8/10

Excellent

20 Feb 2023

Paulo

Good location, excellent bed and cery clean bathroom. Very good breakfast.

Business_and_leisure Family

10/10

Exceptional

17 Feb 2023

Jeri

Staff was very helpful and friendly

10/10

Exceptional

25 Jan 2023

Fernanda

Beautiful hotel, amazing staff and great location!

Leisure Partner

8/10

Excellent

12 Jan 2023

Hiroyuki

Overall, I had a comfortable stay, but I was a little worried about the smell in the room. If this is improved, everything will be excellent.

Business Self

8/10

Excellent

04 Jan 2023

Eric

Check-in/out process is quick and efficient.
Room is comfortable, though closet space is limited.

Breakfast buffet is poorly organized. Getting a good cup of coffee is complicated. Sugars, cream/milk and stirrers are not logically located. Plates are not logically located in the buffet area. It is typical to wander around the buffet looking for what you want, and this is my second time at this hotel.

Business

8/10

Excellent

16 Dec 2022

Christian

Good value for money. Good location for my purposes. Staff is helpful. Gabriel at the reception was the star this time. Tends to be busy with business travelers. Breakfast buffet is pretty good. Would stay there again.

Business_and_leisure Self

8/10

Excellent

12 Dec 2022

Ryuji

Location is good,and break fast was good, but the power outlets are outdated, and you cannot use common plugs in Japan or the United States. Converters are always on loan and out of stock, so please increase the rental inventory or make them universal.

Business Self

8/10

Excellent

06 Dec 2022

Carlos

Frigo bar not cold enough TV image terrible

The staff was very helpful which made the stay good but there were definitely problems. The refrigerator wasn't cool enough (Frigobar with glass for so you can see inside). I had a medicine that needed to be kept cool and for the first 3-4 days we had to rely on an ice bucket being brought to the room. Maintenance came in twice without resolution, it wasn't until Tuesday (Monday was Brazil's game in the world cup so it's essentially a holiday) that the general manager called and the Maintenance manager came along with folks to change the Frigobar fire the old small refrigerator that was capable of making even ice. The TV on the other hand remained unresolved. The image was horribly out of focus despite a relatively new HD TV. They blamed it on the signal and said they had a project to change it within a month. Looked like 1990s TV when watching a World Cup game the image was always distorted unless it was a close up. This was definitely not 4 star. Some 2 star hotels probably had better image. Also reaching room service proved to be difficult many times calling front desk to then be redirected to restaurant. Even with direct restaurant number was difficult at times.

Partner

4/10

Poor

24 Nov 2022

Yaoting

Very noisy construction work right in front of hotel, last to 2 AM every night, no response from the hotel

Business

6/10

Pleasant

15 Nov 2022

Verified traveler

Very average. I picked it just for location, otherwise nothing special. They missed some basic things such as replacing shampoo bottle and soap when they clean the room. The room and food are very basic .

Leisure Partner

10/10

Exceptional

31 Oct 2022

Roosevelt

Wonderful

Front Desk personnel very helpful

Business Friends

10/10

Exceptional

27 Sep 2022

Glenn

Great location

Business Self

10/10

Exceptional

11 Sep 2022

Andreia

Excelente

Business Self

10/10

Exceptional

07 Aug 2022

Luiz Antonio Moraes

Very nice hotel. Large room and very well-located.

Business Self

2/10

Poor

17 May 2022

arie ben

the room condition and facilities are poor and not working
tv no picture even after calling thechnition
aircondition cant be operated with remote control
toilet flash poor need few times to clean
no coffe set for early wake up

Business Self

10/10

Exceptional

13 May 2022

renata

Amazing property and staff, the only thing they need to do to be perfect, is upgrade the gym. I love the area around. Great Location with Restaurants and entertainment right in the heart of São Paulo. highly recommend!

Business Partner