Name: TownePlace Suites by Marriott Auburn
Address: 1117 S College St, Auburn, 36832, US

4/10

Poor

14 Jul 2026

Tanya

When I walked in I was impressed with the room. It was a good size and appeared clean. After walking into the bathroom I seen there was a lot of hair in the tube and around the sink. The drawers in the room also had hair in them. I noticed crumbs on the floor in the kitchen. I looked over all this because over all the room was good. After taking a shower however I noticed two of the three towels had makeup stains all over them. Nobody wants to dry off their clean body with a towels that appears dirty.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Todd

Was looking for a place that had a good breakfast and a pool. I've gotten into using a pool everywhere I'm going so this was a plus. I saw in a review that the breakfast was good and it was much better than others in the area and it was true.

the fridge developed a bad noise one day and I told the staff about it. When we returned later that day the fridge was replaced and no more noise.

The end.

Family

10/10

Exceptional

10 Jul 2026

James S

Good location and staff very friendly

Self

2/10

Poor

09 Jul 2026

Leah

Out of all the years and multiple stays with TPS in AU, this was the worst!

Previous stays were pleasant. Not sure if new owner or employees, but #marriott needs to send #undercoverboss and stat!

Cannot believe it is a Marriott property. Requested manager to call me (different times) and this never happened. No shower during days of our entire stay for any of us, as no matter the time of day or night, there was ZERO hot water! Other guests complained and we let it run 15 mins still no hot water. 1 bed had spider crawling in sheets. The other bed appeared to have bed bugs! Reached in to grab a glass from cabinet... dishes put in cabinet dirty.
Again, we requested the manager come inspect and they were too busy to do so. They refused to issue any credit or find different hotel. Shame on you Mariott and Shame on you management of TPS!!!
I told the front desk receptionist that I was an ELITE Marriott member to proceed and look me up, but she LIED and said she had no way of looking up members nor status.

Go to Auburn Hotel, Candlewood suites, Holiday Inn but do not stay here!!!
In the words of #Jellyroll #Iamnotokay

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Kiran

Pleasant experience!!
Pleasant experience!!

10/10

Exceptional

21 Jun 2026

Sharon

Very nice room with everything you’d need to cook a meal if you wanted-stove, fridge, dishwasher. Room was clean and comfortable, and staff was friendly and welcoming.

Partner

10/10

Exceptional

19 Jun 2026

Jennifer

Very friendly people and convenient location.

Self

8/10

Excellent

10 Jun 2026

Lori

Great location, friendly staff. Check in was a little slow but I arrived at a busy time. Room was clean but hallways could have used a good vacuuming! Overall I would stay again and recommend!

Self

10/10

Exceptional

08 Jun 2026

Jon

Super easy access from parking into the hotel. Great \"real eggs and grits\" breakfast.

Partner

10/10

Exceptional

08 Jun 2026

Peyton

Great place to stay. Very close to campus.

Self

4/10

Poor

07 Jun 2026

Lorie

The front desk stuff was great, but the hotel was rather dingy and air-conditioning only worked in the sitting room and did not reach the bedroom. Bathrooms were kind of dirty. Rooms were very bright at night.

Pet

10/10

Exceptional

01 Jun 2026

Barry

We could have had a little more hot water

Friends_and_family Family

10/10

Exceptional

23 May 2026

Laura

we enjoyed our stay

8/10

Excellent

14 May 2026

Pranjal

Overall good but breakfast was not great and the rooms were a bit smaller than I thought

Business

10/10

Exceptional

14 May 2026

Shonell

The breakfast was fresh and the kitchen was clean

Friends_and_family Family

10/10

Exceptional

09 May 2026

Angela

This was a great place a
Especially at the last minute I’m grateful

Friends_and_family Family

10/10

Exceptional

06 May 2026

Jana

We were there for a quick overnight stay, so didn't take advantage of breakfast.

Friends_and_family Family

8/10

Excellent

02 May 2026

Ted

Did not eat breakfast

8/10

Excellent

30 Apr 2026

Burt

This was a very reasonably priced hotel with good proximity to Auburn University.

Self

10/10

Exceptional

29 Apr 2026

Steve

Great staff and very quiet. The breakfast is good but changes daily.

Self

2/10

Poor

29 Apr 2026

Andy

Mold on the shower curtain, dirty bathroom and toilet. Overall, filthy.

Self

10/10

Exceptional

26 Apr 2026

Todd

Clean room. Small kitchen. Lots of space. AC works great. Friendly staff.

Self

10/10

Exceptional

26 Apr 2026

Elizabeth

Breakfast was mediocre but I wasn’t expecting much for free.

Partner

10/10

Exceptional

25 Apr 2026

Carol

Nice Breakfast menu

Partner

10/10

Exceptional

19 Apr 2026

Contesa

Good

Business

8/10

Excellent

19 Apr 2026

Melisha

The breakfast could be better.

Partner

6/10

Pleasant

19 Apr 2026

Willola

The staff was nice but my room was not. The fire alarm lights blinked at will and I was locked out of the room once because the metal bar fell when I slammed the door to leave. The location was good but I don't recommend this place.

Friends_and_family Friends

10/10

Exceptional

14 Apr 2026

Christopher

This is a newish hotel and the things and lobby show it. It's convenient if not right next to the University.

6/10

Pleasant

29 Mar 2026

Jenna

The rooms are spacious and comfortable. I especially appreciated having a kitchen and a large table, which gave us plenty of room to work on our laptops during our stay. Breakfast was decent, and the staff were friendly and helpful.

That said, there were a few cleanliness and maintenance issues that could use more attention to detail. We found several dirty dishes that had been put back in the cabinets, including coffee cups with visible old coffee residue and silverware that had not been properly cleaned. To be safe, we ran everything through the dishwasher before using it.

The shower was also disappointing. The water never got hot and stayed cold/ lukewarm at best, and the water pressure was very low, which made showering take longer than expected and not very comfortable.

Overall, this wasn’t a bad stay, but for the price ($265 for one night), I expected a higher level of quality. I would recommend this hotel if you are able to find a good rate, but at this price point, it fell a bit short of expectations.

Partner

10/10

Exceptional

26 Mar 2026

Theresa

Overall good, our room had room cards from previous people who stayed in the room and there was candy that was stuck on window sills and air conditioning. Dirty towels in the bathroom

Friends_and_family Family

8/10

Excellent

24 Mar 2026

Katherine

We didn’t stay long, staff was very friendly and accommodating, bathroom in our room looked a little worse for the wear, sheets were clean, carpet needs to be redone. Kitchen in the room seemed clean, but we did not look super close or use it.

10/10

Exceptional

27 Feb 2026

Steve

Very nice staff, quick early check in, was a bonus.

Self

10/10

Exceptional

22 Feb 2026

Melissa

Room was clean and staff were very nice!

Partner

8/10

Excellent

21 Feb 2026

Sarah

Great location if you need to get back and forth to the Auburn campus. Rooms are larger than average and clean. Free breakfast was decent. I would definitely stay here again.

Family

8/10

Excellent

19 Feb 2026

India

The stay was nice. I had a few issues with the microwave when I got there but other than that everything was wonderful!

Partner

6/10

Pleasant

17 Feb 2026

Jana

While overall the room and facility were clean, there was mold in the shower around the soap and shampoo dispensers. We found the bed and pillows somewhat uncomfortable compared to other hotels. The staff here were very nice and this is a very convenient location to the Auburn campus.

Partner

10/10

Exceptional

15 Feb 2026

Kristi

Location, spacious room

Partner

10/10

Exceptional

15 Feb 2026

Matthew

Wonderful place to stay with An Amazing staff

Friends_and_family Family

6/10

Pleasant

11 Feb 2026

Louis

The room was fine, except that the AC temp controls were problematic, and the walls are a bit thin (at least from the 1st floor). Our main complaint was very spotty internet. apparently especially if you have an Android. Breakfast bar was decent and staff were very nice and helpful.

Leisure Partner

8/10

Excellent

26 Jan 2026

Brandon

Room was clean. Staff was courteous.

Business_and_leisure Self

10/10

Exceptional

22 Jan 2026

Frank

The staff was professional. The room was very clean and well furnished. Great breakfast .

Business Self

10/10

Exceptional

17 Jan 2026

Dwayne

Clean room, good breakfast. nice desk staff at check in. Toilet leak needed flapper valve. Told desk after 1st night said they would fix it but did not.

10/10

Exceptional

16 Jan 2026

Megan

The rooms were clean, staff were very helpful and polite. The hotel as a whole was very clean. Great breakfast options. We will stay there in the fall for Auburn Games

Business_and_leisure Partner

10/10

Exceptional

14 Jan 2026

Robbie

Hotel, room and service was great. Thank you

Leisure Family

8/10

Excellent

13 Jan 2026

Matthew

Staff was courteous, hotel room was clean. The TV they have kinda sucked, like it didn't respond to the remote most the time. Was reasonably priced.

Leisure Partner

10/10

Exceptional

02 Jan 2026

Alleli

Brief stay and did not eat the breakfast but room was comfortable and clean

Friends_and_family Friends

10/10

Exceptional

26 Dec 2025

Christopher

Everything was great, but because it was Christmas season the breakfast was only grab and go, and the cleaning services were limited. That said, it was understandable because people deserve Christmas off.

Self

10/10

Exceptional

16 Dec 2025

Kenneth

Spotless, Courteous.

10/10

Exceptional

14 Dec 2025

JODY

Yes

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

william

Yes

Friends_and_family Family

10/10

Exceptional

12 Dec 2025

Craig

it was great

Business

10/10

Exceptional

08 Dec 2025

Forrest

The bathroom was not as clean as I would like. Looks worn and dated

10/10

Exceptional

29 Nov 2025

Karen

The staff were nice, the room was clean and the breakfast buffet was great!

Friends_and_family Family

4/10

Poor

22 Nov 2025

Emily

A man unlocked the door at about 1030 before we checked out and that’s inappropriate. You don’t just barge in the door you knock first and if nobody answers then you come in only after checkout time he walked in and said oh thought you had already checked out no we had not checked out and you don’t just come in somebody’s door. that’s not ok

Partner

10/10

Exceptional

18 Nov 2025

Cathy

Good gym

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Doris

The breakfast was awesome! I love grits. They were cooked just right! There were so many fixings to put on your eggs, oatmeal, waffles, bagels, etc. The atmosphere was nice! So many were there for the football game. All had a great time! This is my favorite hotel!

Friends_and_family Friends

8/10

Excellent

07 Nov 2025

Doug

Very nice hotel, friendly staff, and in a great location near campus.

Partner

10/10

Exceptional

02 Nov 2025

Erin

Service was exceptional. Needed a lint roller, and the front desk found one and brought it straight to my room. When returning for the night, asked the front desk when checkout was. He said, “when do you want it to be?”, and gave us a late checkout. Breakfast was great and clean.

Leisure Family

6/10

Pleasant

26 Oct 2025

Kristi

Finger nail clippings on bathroom floor
When we requested it be cleaned up, and when we returned the nail clippings where just pushed behind bathroom door

Leisure Family

10/10

Exceptional

25 Oct 2025

Lowell

Great Staff! Friendly and accommodating. Wished I used the fitness center this time around. Enjoyed the room, as well! Clean and the minty scent lingered throughout my stay! Quite enjoyable and pleasant!! Always my hotel to book when I’m visiting family!

Leisure Pet

10/10

Exceptional

18 Oct 2025

Christopher

Clean, close to campus, and friendly staff. Would definitely come back

10/10

Exceptional

06 Oct 2025

Paula

Pet friendly- they had a little welcome kit for my dog! Very ckean rooms and friendly staff.

Business Pet

10/10

Exceptional

02 Oct 2025

Tony

Great hotel, comfortable and clean

Business

10/10

Exceptional

28 Sep 2025

Brian

Great clean place!

Friends_and_family Family

10/10

Exceptional

26 Sep 2025

Christopher

Great stay

10/10

Exceptional

20 Sep 2025

Richard

Clean and convenient

10/10

Exceptional

18 Sep 2025

Craig

The bed is terribly comfortable.

Nice clean hotel with amazing bed and pillows.

Business

6/10

Pleasant

07 Sep 2025

Suzie

Glasses inside our cabinets were not clean. Lip print marks were all over the rim.

Leisure Family

10/10

Exceptional

17 Aug 2025

Jessica

Love staying with marriott @ town place suites auburn! Great location that is convenient to university & many off campus apartments. This Marriott will be our place to stay when we come to visit our child.

Leisure Family

6/10

Pleasant

16 Aug 2025

Panayiotis

Room was good, coffee with no milk or sugars, fridge door was warped and stuck to ground. Would not open fully. Overall a mediocre and overpriced stay

Leisure Self

6/10

Pleasant

15 Aug 2025

Sean

Hot water was barely on… hooks broke off the wall, the shower head was so difficult to change modes

Leisure Family

4/10

Poor

12 Jul 2025

Annette

Not such a good review

I waited about 15 min to be checked in. The staff had stepped away. Once she was present, she helped someone else that walked in way after me. The AC never must be broken because it did not ever cool the room. The carpet was disgusting and needed to be cleaned.

Partner

8/10

Excellent

11 Jul 2025

Courtney

Nice updated room. The beds were a bit uncomfortable but not bad. The hotel was clean and the staff was excellent

Friends_and_family Family

10/10

Exceptional

30 Jun 2025

Jerrell

Great place to stay!!

Business_and_leisure Self

10/10

Exceptional

19 Jun 2025

Lacey

Great stay

Business_and_leisure Family

10/10

Exceptional

16 Jun 2025

Stephanie

This hotel was clean, comfortable and the staff was friendly.

Friends_and_family Family

8/10

Excellent

08 Jun 2025

Kristy

Nice place to stay

Leisure Family

10/10

Exceptional

02 Jun 2025

Kent

Easy to find

Leisure Family

6/10

Pleasant

29 May 2025

David

Room was clean and comfortable.
No hot water in the shower. No water pressure. Continental breakfast was not good.

Business_and_leisure Family

4/10

Poor

28 May 2025

Blaine

Did not meet expectation. Disappointed.

Needed to extend my stay an additional night on arrival. Staff explained I could extend but would require switching room types, staying in one room one night and a second room the second night. $50 upcharge from the cost of the original room l (both booked on weekdays).

The next morning it was explained the new room needed to be cleaned, the switch would need to take place after 11am. I told the staff that I would be back at 5pm and “don’t give my room away!” Haha, right?

I arrived back at 5pm and was told the room was no longer available and I was being moved back to my original room. The room had not been cleaned between check-out and check-in.

Hotel did not set clear expectations, had me carry around my luggage all day, and then placed me in a dirty room after charging an increased rated. Manager spoke to me via the front desk attendant with no resolution. Disappointed.

Mold in the bathroom. Long hair covering shower wall on arrival. Soap dispensers need to be cleaned.

Business

4/10

Poor

27 May 2025

Verified traveler

Needs updated and cleaned better

The shower had mold in the corners, very run down in the hall ways, stain on comforter, carpet old, hotel elevator keys were so worn hard to tell the numbers of the floors, not good selection of breakfast, mattress uncomfortable, sink would not drain in bathroom. Not sure how the hotel had the higher ratings it does but we would not stay here again for the price we paid.

Friends_and_family Family

10/10

Exceptional

22 May 2025

Angela

Clean and courteous people

Business Pet

10/10

Exceptional

18 May 2025

robert

N/a

10/10

Exceptional

29 Apr 2025

Jon

A

8/10

Excellent

24 Apr 2025

Nancy

Na

2/10

Poor

15 Apr 2025

Michelle

construction 🚧 near the property

4/10

Poor

31 Mar 2025

Julie

We arrived at the hotel at 5:00 till 4:00 in our room was not ready. We had to wait a half an hour. Once we got in the room there were no blankets or sheets or pillows for the pull out bed.

Friends_and_family Family

6/10

Pleasant

30 Mar 2025

Diane

It was fine but the halls looked worn. The location is perfect when visiting auburn university.

10/10

Exceptional

27 Mar 2025

Jenny

A wonderful experience! Super clean and staff was so kind. The only issue that came up was there was no blow dryer in our room. I’ve never stayed at a hotel without a blow dryer, so, we definitely didn’t bring ours. Unfortunately, the staff was unable to find one we could use. He did mention they were on back order and I understand that is not their fault at all. I ended up using the AC vent to dry my hair. Staff was super kind and breakfast was great. Wonderful hotel.

Leisure Partner

8/10

Excellent

23 Mar 2025

Traci

Everything was fine. Room was ready early and front desk Reginald was nice.

Leisure Family

10/10

Exceptional

07 Mar 2025

Lori

The room is absolutely perfect and clean! Our check in process was seamless.

Leisure Partner

8/10

Excellent

02 Mar 2025

Kenneth

Everything was great except one major issue: since this is a college town, guests can be VERY loud on weekends. The staff on Friday night should try to be more proactive about asking guests to be quieter at night. There was, for example, an extremely loud group of students outside the hotel near the front door until 6am. When I brought this to the attention of the staff, they admitted that it’s a problem but they need to try to solve the problem also.

Business Self

4/10

Poor

01 Mar 2025

Verified traveler

The room had a smell. The bathroom smelled of urine. The bathroom wall needed to be repaired and the baseboard around the sink had a thick layer of dust. The shower also had unknown hair as well. The room needed more than surface level cleaning.

Friends_and_family Family

4/10

Poor

18 Feb 2025

Lowell

I’ve always stayed at TownePlace suites in Auburn for its convenience and its neighboring shopping options this particular time my sweet the refrigerator bottom was not cleaned. The bathroom sink was stopped up, and there was no Internet on the television in the bedroom. In addition, then a Marriott rewards member, the front desk attendant did not provide much flexibility when it came to asking for a late check out. this visit gets a 2.5 stars review.

Business_and_leisure Self

4/10

Poor

16 Feb 2025

Kris

The location was convenient overall, but I do not think we’d stay here again. There were several wet spots on the carpeted floor, which led me to believe it was from pets (pet friendly hotel). The bathroom had moldy spots in the shower and part of the wall had either rotted or removed and not been fixed. Lastly, the smell in the room was the most offensive. It did not smell clean, but rather musty and like animals.

Leisure Partner

6/10

Pleasant

28 Jan 2025

Seth

The kitchen has a 100 score and the staff is nice. But the rooms are rough around the edges and getting old. Breakfast is included, though. If you're staying for business, it'll do. If you're used to 4 star, don't compromise. It's easy to get food, the store's are right across the parking lot. I walked to Starbucks.

Business Self

10/10

Exceptional

24 Jan 2025

jennifer

The front desk checkin staff at 720pm tonight…she was excellent!! Professional, kind and friendly

Business_and_leisure Family

2/10

Poor

24 Jan 2025

Levince

This was my worst stay at a Marriott property. I arrived at 1:30am and it was 28 degrees outside. I stood in the cold vestibule for 15 minutes waiting for someone to open the door. I called the hotel and there wasn’t a response. The bell/intercom wasn’t working. I got checked in smoothly. I went to my room and it smelled awful. I felt cold in the room and saw that the thermostat read 59 degrees. I called the front desk and there wasn’t a response. After that I went down and I found the front desk person who said she come up with me. I was lugging a duffle bag and other bags. She proceeds to take a stab at being a HVAC tech for 10 minutes. After her assessment and troubleshooting, she says “let me switch you to another room”. So I follow her with my bags to the front desk. I get checked into my new room my complimentary “upgrade” and it swells far worse. I start sneezing due to a smell of heavy mold and mustiness. It’s now after 2am, so I just accept it. I look at the beds and one bedroom doesn’t have a mattress protector. The other bedroom has hair and what I assume to be skin flakes in the made bed. The microwave was also dirty. At this point I decide to pull an all nighter and I napped on the chair/ottoman on a bed of towels. The front desk agent from that night was the manager when I asked to see a manager. Her response was to give me 5009 Marriott points. I’m familiar with Marriott’s brand and this hotel should be rebranded to a motel 6.

Business Self

6/10

Pleasant

24 Jan 2025

Lisa

Unusable kitchenette

The property offers a kitchenette but no adequate utensils, dishes or cookware. When i asked the front desk, I was told that items get stolen so they were not available. I had to purchase items to be able to utilize the kitchenette that I paid for. Very upsetting.

Friends_and_family Family

8/10

Excellent

19 Jan 2025

Jessica

Less than spic and span

Hotel room was comfortable and had a few nice extras like a fridge and freezer. The room lacked in cleanliness. Although most of what you saw at quick glance appeared clean, moving the shower curtain revealed multiple hairs in the tub, The cabinets in the room were quite dusty just above eye level. The space between the bed and nightstand was very dusty and contained pills and an old nail file. The breakfast was sparse and they were out of most items.

Partner