Motel 6 Opelika, AL

10/10

Exceptional

18 Jul 2026

Keith

It was ok. Sufficient for the needs I had at that time.

4/10

Poor

30 Jun 2026

Marie

No hot water in the room and sink didn't work
Charged to much for the room with nothing working

10/10

Exceptional

21 Jun 2026

Arnoldo

.

Friends

2/10

Poor

12 Jun 2026

Karina

Motel 6 Opelika AL ⭐ 1/5 Stars The only positive thing about this hotel was the gentleman at the front desk. He was very attentive, professional, and friendly. Unfortunately, the hotel itself was terrible. The overall condition of the property was unacceptable. The doors were rusty and deteriorated, giving the entire place a neglected appearance. The room was dirty, and the towels were stained and looked unclean, which raised serious concerns about hygiene and cleanliness. The only other positive aspect was that the beds were comfortable. Aside from that, the hotel was very disappointing and did not meet even basic standards of cleanliness and maintenance. I would not stay here again and would not recommend it to others.

Partner

2/10

Poor

06 Jun 2026

wilson

Entering through a locked back door was just the beginning. A busted window on the second floor made us feel unsafe, but the room was a nightmare. My son found feces in the toilet. The air conditioning didn’t work, the room smelled awful, and the fire alarm was beeping from a dead battery. When we told the front desk, they told us to just unplug it—putting us at risk of fire or carbon monoxide poisoning. The beds squeaked, there were crumbs in the sheets, and the pillows were awful. I wouldn’t wish this experience on anyone—avoid at all costs.”

Friends_and_family Family

2/10

Poor

04 May 2026

Ivonne

Dirty, old... we were unable to find a working outlet to charge our phones, we had to disconnect the lamps and the fridge (which was really loud) to do so, and again DIRTY, the room had stains everywhere from the year that you want to ask... the towels were also full of stains and the cherry of the cake...

BUGS were on the beds... DO NOT RESERVE HERE!!!

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Richard

All good. Didn't use pool.

Self

2/10

Poor

29 Mar 2026

Marla

Staff was amazing but the room was nasty! Sheets was nasty with stains

Friends_and_family Family

4/10

Poor

23 Mar 2026

Michael

Easy parking.

Check in was not good. Keys didn't work TWICE requiring a room move.

Pillows are tiny.

Towels are thin and small.

It's a $90/night motel for a reason, I guess.

Friends_and_family Friends

10/10

Exceptional

13 Mar 2026

Robert

Clea

2/10

Poor

10 Mar 2026

Tongshan

Everything is terrible

Self

2/10

Poor

06 Mar 2026

Christopher

When we checked in we made management aware that I had service dogs. Everything was fine, we checked in then we went to go to our room and the manager (David) saw my dogs and became very hostile! Then we had to move to two different rooms, we had no more than finally gotten checked into our third room.. then the cockroaches showed up! At this point as a disabled senior citizen (who was trying toto recover from his 17th surgery) not to mention, may the good Lord Almighty help you if you end up in the back building. You see, there are no sidewalks or any good way to get to the back to buildings. I could not in good conscience recommend anybody stay here! There are far better alternatives when spending your hard-earned money!

Self

4/10

Poor

03 Mar 2026

Greg

Fastfood and a gas station nearby. Lots of parking and for big trucks/trailers. The room was basic, but very hard used. Blankets and sheets were laundered but had stains and cigarette burns. Lights didnt work. Microwave was parked on a chair… shower was hot and had good water pressure though

2/10

Poor

05 Feb 2026

John

The first room bed corner fell and had to move to another room. The second room heater went off early nite and would not come back on. Was so cold in there had to check out early morning. The hot water did not work and remained cold after running a while. Could not shower. When closing the bathroom door, it hit the toilet and could not close it.

Leisure Self

2/10

Poor

27 Dec 2025

Adrian

No hot water, ice machine down, roaches and stinks

Leisure Partner

2/10

Poor

27 Dec 2025

Tina

It had no hot water and the room smelled like mold. There was mold around the bottom of the floors. The couch was so dirty.

Leisure

8/10

Excellent

25 Dec 2025

Tajah

The room was very clean, except the sheet on the bed near the wall ha spots on them.

Leisure Family

2/10

Poor

16 Dec 2025

Jamarcquis

There were roaches, everywhere!!!!! The small babies one at that that. The sheets had stains all over them, & shower was dirty eeeeyuckkkk

Partner

4/10

Poor

11 Dec 2025

Patrick

Floor was dirty, shower drained very slowly, fridge didn't work, had to go to the front desk and ask for towels.

Leisure Family

10/10

Exceptional

10 Dec 2025

Kalvontae

Everything was chill

Business

6/10

Pleasant

01 Dec 2025

Kyla

We booked a room last minute for the Iron Bowl & this is what was available…it was okay. Location was good for after the game, for sure. The employee was nice. The room wasn’t horrible, but the mattress was stained & it definitely needs updated.

2/10

Poor

30 Nov 2025

Melisaa

You need to send a corporate person to spend the night! It’s filthy, seedy and not safe! Pictures are extremely deceptive!!!’

Self

6/10

Pleasant

30 Nov 2025

Amy

The people in the room next to us had 2 full grown boxers that barked literally from the time we got there until we left. I called front desk within the first 5 minutes of barking and was told she didn’t have a room to move me to. There was a room about 3 down from ours that was open and about 6 across the parking lot. All she said was sorry 🙄

Friends_and_family Family

2/10

Poor

29 Nov 2025

Rasheda

Cleanliness…there was a live roach in the bathtub and whole hand prints on the headboard. I could go on to mention some other opportunities but the LIVE roach was it for me.

Business Self

2/10

Poor

25 Nov 2025

Christopher

First room - toilet wouldn't flush.
Second room - fridge broken.
Third room - gave up and didn't worry that the sink faucet wasn't attached and the tub looked like it had been put together by a high school auto body shop class.
Cheap but you get what you pay for.

Leisure Self

6/10

Pleasant

03 Nov 2025

David

Location fit our needs.

Leisure Family

4/10

Poor

02 Nov 2025

Jakelton

Roach was in the sink bed was hard

8/10

Excellent

02 Nov 2025

Ruby

Staff was real friendly. The room could have used more cleaning.

Friends_and_family Family

2/10

Poor

02 Nov 2025

Luke

Room was awful. There was some sort of growth in the bathtub, not sure what it was but is was dark in color. Bathroom door would not close, tried to wash my hands and the sink knob came right off. Everything that was metal was rusted. There was a crusty substance on the top sheet of the bed. I slept in my car. Terrible experience. Room 111

Leisure Partner

8/10

Excellent

19 Oct 2025

Ryan

We came down for the Auburn game. The hotel is OK. It probably needs a facelift for each room. Ours had water damage on the ceiling, oddly sticky floors, no shampoo ( soap only) , no coffee , an electrical outlet that didnt work and probably a few things Im missing.

Leisure Family

6/10

Pleasant

19 Oct 2025

Daniel

Good location, just an old building.

Friends_and_family Family

4/10

Poor

19 Oct 2025

Wes

This motel is old, dated, and has the very basics of a place to stay. Rooms and facilities are dirty, beds are not comfortable, sheets/towels are very cheap. Get what you pay for I guess.

Leisure Self

6/10

Pleasant

19 Oct 2025

Christopher

Our room was not cleaned when we arrived. We asked for another room and the lady at the front desk was nice enough to give us another room.

Business Family

2/10

Poor

19 Oct 2025

Susan

Nope. No bugs for us.

Check in, parking and exterior were basic but fine.
The room was a huge issue.
Bugs crawling on side of bed and same type of bug dead on nightstand.
Immediately exited the room and left for another hotel.
Room was also in terrible condition. Food left in fridge, rust on things, poor upkeep.

Friends_and_family Family

2/10

Poor

18 Oct 2025

Summer

This motel has a bug problem. I checked in around 8pm, left around 10pm to sleep in my car. Killed about 3 small roaches and a big fly before running out of bug spray. I immediately went to the store to buy more roach killer. The microwave had built up grime on the door and the fridge was not running cold. There were thick spider webs where the wall and ceiling meet. After I sprayed, another little roach came from under the bed. There was also a small dead bug on the top of the headboard. I felt like moving to another room wasn’t satisfactory; the entire motel is probably filthy. I ended up checking out early. Only positive was the front desk clerk and housekeeper were nice.

2/10

Poor

17 Oct 2025

Mohammed

saw at least 3 cockroaches in the apartment, and there were multiple bugs in the bath tub

6/10

Pleasant

12 Oct 2025

Lisa

Was fine except the smoke odor in our nonsmoking room was awful

Leisure Partner

2/10

Poor

12 Oct 2025

Lance

Room was nasty! Not cleaned from previous occupants. We left and got a refund.

2/10

Poor

12 Oct 2025

Zach

Not clean, I almost left, worst hotel I have been to in a long time.

Friends_and_family Family

2/10

Poor

12 Oct 2025

Kathryn

No electricity in our room. Maintenance found tripped breaker. Turned back bed covers finding stains, hair and grainy particles on spread. Dead bug on bathroom counter. Toilet had been used and not flushed. Front desk sent sheets up then the electricity went off again. We left. Never will trust this chain again even if it is a last resort as it was this time.

Leisure Family

2/10

Poor

02 Oct 2025

Hannah

The room was gross and everything leaked!

Leisure Family

6/10

Pleasant

21 Sep 2025

Mark

Both people I talked to at the front desk were very nice. The young lady I spoke to when I arrived allowed me to check in and recieve my room card early because I was at an event during normal check in time. So im quite thankful for not having to check in at 10pm when I returned. The bathroom door was not attached at the top hinge and you can see its been repaired several times. Someone tried to use drywall anchor sleeves to get the screws to hold. When I left I let the gentleman at the desk know and he said he would contact maintenence. All n all I paid for a place to sleep and I got that.

Leisure Friends

10/10

Exceptional

21 Sep 2025

Matthew

Staff was very pleasant and friendly.

Leisure Friends

2/10

Poor

17 Sep 2025

Laura

Money back

We booked a smoke free room but the place was overwhelming with old cigarette smell. The sheets were not clean. The smoke was so bad it burnt the inside of my nose. We checked out a day early at 9:00. We asked the motel to refund us and they told us to constact Hotel.com. We purchased a protection plan on out visit. We ask that we are refunded our night that we didn't stay. Thank you for you understanding.

Partner

2/10

Poor

17 Sep 2025

Steve

Terrible room, the worst I have ever stayed in. Bugs in the room, none of the 6 charging portsworked, sink faucet was so loose, iit was about to come out

2/10

Poor

16 Sep 2025

Ann

Never Again!

I was so disgusted by this hotel. I don't know who is writing reviews saying this place is good but don't listen to it. I don't like writing negative reviews but this one demands it. From difficulty at check in to the room being gross. The bathroom towels were in terrible shape, one had a huge hole in it and they were stiff as boards. The faucet handle spun around, there was hair on the night side table, the beds looked as though they hadn't been recently slept in and pretty sure this was the case as the bed had sand in it. I almost slept in my car. I had to book this hotel as it was the only option left for a last minute stay on a game day at Auburn. Never Again!

Partner

2/10

Poor

16 Sep 2025

Heather

If I could give this property a negative score I would. Here are a few things that were wrong: bathroom dirty, bathroom leaked and had to always wear shoes, old bar of soap behind nasty toilet, towels nasty and had to struggle to get a replacement washcloth, no plug for lamp on one of the side tables, bugs alive and dead everywhere, dirt piled up in corners, stunk. I have reached out to Motel 6 for rectification and have yet to get a resolution. We have stayed in rougher areas and had better rooms than this. This place should be an embarrassment to the Motel 6 chain.

Leisure Partner

2/10

Poor

16 Sep 2025

Tim

Disgusting

This hotel is run down, dirty and smelly. Greasy handprints on the headboard. Sheets have stains on them. Bathroom doorknob had spackle all over it. And worst of all the room reeked strongly of cigarette smoke. This is the worst hotel/room in which I have ever stayed.

Self

2/10

Poor

15 Sep 2025

Holly

I normal don’t complain but this was an exception!

I arrived to the hotel staff was friendly and quick. When I got to my room I was in disbelief, the beds had been made but the sheets were dirty, the toilet was nasty- had not been cleaned. I went down to talk to staff about it, she offered for them to come and clean it. I went back up because my daughter was waiting in me, we happen to open the fridge and almost threw up, and there was trash left from previous people. I went back down and asked for a refund, she offered another room. I declined.

Friends_and_family Family

2/10

Poor

15 Sep 2025

Chad

Sheets dirty, Surfaces and bathtub dirty, power outlet falls out of wall, couldn't shut bathroom door, bathroom faucet was not secured to sink, room smelled like cigarettes

6/10

Pleasant

15 Sep 2025

Cherie

Not very clean. The room smelled like marijuana when we walked in. No hot water for shower - lukewarm at best. Pool was covered 9/13/25- temps in the high 90s. People
In the room next to us smoked outside - basically in front of our door and you could smell it in our room.

Leisure Family

2/10

Poor

14 Sep 2025

Colin

Worst hotel in America- Prove me wrong!!

I have never stayed in a property that was this bad. This place is disgusting. Traveler beware. This is NOT 3 STARS!!! This is not even a single star

After checking in, I went to Target and bought sheets, pillows, towels because the linens that were supplied by the hotel were stained and unfit for use. The towels looked like those at a car wash.
Where do I begin: The toilet didn’t flush, the bathroom door wasn’t operable, because the hinge had rotted out of the wood. Rust everywhere, truly a mistake to book this property. Management was incredulous that I should complain.
See pictures!!!

2/10

Poor

14 Sep 2025

Dorothy

The room was dirty as if it hadn't been cleaned. The toilet was leaking water from the back of it. Spider webbs throughout the room, had to kill a few spoders. Towels not a word to describe what color they were but white clean not it. I have never experienced a hotel this bad before. It really needs to be closed and rebuilt for the amount paid for the rooms.

Leisure Family

4/10

Poor

14 Sep 2025

Silke

You get what you pay for…

Friends_and_family Family

2/10

Poor

13 Sep 2025

Brittany

There were roaches in the room, along with pee on the bathroom floor. No liner on the dirty shower curtain. The front conference room has been converted into a dive bar/bingo hall so it’s very loud very late. We asked for and did not receive rooms next to each other. No coffee maker in the rooms. This is by far the worst place I’ve ever stayed.

Business Family

2/10

Poor

13 Sep 2025

Alyssia

Hotel needs major renovation

We did not feel comfortable so we left and did not even stay. The room was dirty and in poor repair. No towels. Windows in rooms next to ours were broken. I would not recommend even to save money on a game weekend.

Friends_and_family Family

6/10

Pleasant

13 Sep 2025

Terry

For the price room was old and somewhat unclean

Self

6/10

Pleasant

13 Sep 2025

Laura

This property needs some love, especially the rooms.

Friends_and_family Family

2/10

Poor

12 Sep 2025

Ashley

Stained sheets, bathrooms not clean and bugs.

Leisure Family

6/10

Pleasant

12 Sep 2025

jessica

The lady at check was sweet and helpful. The property was ok. The room was run down, sheets were not very clean. Bathroom floods when trying to shower.

4/10

Poor

07 Sep 2025

Kasharrie

Dirty

Family

4/10

Poor

24 Jul 2025

Lachelsea K

No

Business

10/10

Exceptional

20 Jul 2025

Payton

Our 6 day work trip.

Wonderful and clean! People were very nice! Breakfast was yummy & light. They had grab an go options and I love Microtel!
It was so nice to get off work and take a hot shower watch tv and go to bed! Quiet and clean & off by itself.

Business

6/10

Pleasant

30 Jun 2025

Vincent

It wasnt super busy, the staff was what i liked the most very fr8endly and helpful but it wasnt very clean

Leisure Self

4/10

Poor

30 Jun 2025

christina

The bed were comfortable and clean. I requested a roll out bed and even call the hotel before booking and they said they had some but when I checked in the lady at the desk said they didn't have any I even paid extra on Orbitz for a roll out bed was happy with that. I understand we live in the south but omg cockroach ville!! At least the shower had extreme pressure.

Leisure Family

6/10

Pleasant

06 Jun 2025

Megan

Staff was extremely nice and helpful. Room @ bathroom were not throughly cleaned prior to my stay you can tell it was rushed last time the room was taken care of, it was dirty
I had no shampoo or conditioner, okay that’s fine I brought my own. No soap of any kind. My AC unit would not turn on and they didn’t have other rooms 😩 it’s Alabama.
No pet fees which is why I choose motel 6s larger area for my pets to do their business and stretch their legs
I had pizza delivered, it was pretty good

Leisure Pet

10/10

Exceptional

29 May 2025

Keyona

I come all the time

4/10

Poor

29 May 2025

Greg

Very unsafe location, lobby is 300 yards away from the rooms in a different building. A lot of cross traffic through parking lot due to adjacent road behind the motel. I was charged twice for the same room same night. American Express is disputing Quality Inns charge same address as Motel 6. I had two different transactions for the same stay. One from Expedia and one from Quality Inn. Called motel 6 location Monday morning and was given toll free number. Owner said he couldn’t authorize refunds. NEVER again

Business

6/10

Pleasant

27 May 2025

Jamie

+ close to food, gas and I85 ramps
+ Bed, shower, AC and TV works, free wifi
- Sat night party at the hotel restaurant LOUD
- housekeeping knocks on door every morning at 8am
- rooms and property are run down
*You get what you pay for. If you just need a place to sleep it's cheap and easy. Maybe bring your own pillow and sleeping bag?

Leisure Partner

2/10

Poor

18 May 2025

Richard

Don't book it.

Out dated. Needs major overhaul. Pool was closed, rust allover the room, microwave, refrigerator,bathroom. Water comes up throughout floor board's.

Partner

4/10

Poor

11 May 2025

Bernadette

No soap! Some of the lamps did not work! Rust on everything! The bedding gave the appearance of being in good shape! Floors were fine! Bathtub was pitiful! No hair dryer! Was no worth what we paid!

Business Family

2/10

Poor

11 May 2025

ethan

the front of the motel is very run down to the point where i drive past it thinking it was shut down the room was ok but the blinds were broken the mini was broken the toilet was leaking water and one of the staff members went into my room and stole some of my clothes out my bag while i was out i tired to talk to the manager she was no help i asked to talk to someone above her she didn’t want to comply and ended up calling the head maid she told me she cleaned my room for two of the three days i was staying i told her i had took my bag out the room so another incident didn’t happen

Leisure Self

2/10

Poor

10 May 2025

Jammie

Floors are dirty. Staff does not do their job. Ter

When we arrived, the first thing I noticed was the floor had not been swept or mopped. Dirt was all over the floor and look like it had not been mopped for quite a while so then I went to use the bathroom and shower and there was only one towel and one washcloth we booked the weekend for two guest so there should’ve been more than just one of each. I had to ask the front desk for a broom so I could sweep the broom was filthy itself, but I used it anyway at checkout time we were taking all of our things to the vehicle. We were walking on the walkway to the vehicle, and my fiancé slipped and took a hard fall on the concrete. We noticed that he slipped because they had just painted. They had no wet paint signs out. They did not block off the walkway and I notified the manager, the manager made a phone call asking the person why did they put out wet paint signs and why did they not block off the walkway. He asked if he was OK I said no I’m having to take him to the emergency room and he didn’t say anything else. There was no comment from the manager. I called the next date as for incident report he said he made a internal r report and did not know how to give it to me. I will be requesting the money back for our stay.

Partner

2/10

Poor

05 May 2025

Connie

They straight up had roaches and wouldn’t give me a refund.

Business Family

4/10

Poor

24 Apr 2025

Nicholl

The room waste very clean, the tub had rust stains. The lamp shade by the bed look like it had blood stains on it. The couch in the room was in very poor condition. The room itself looked very outdated.

Leisure Partner

4/10

Poor

14 Apr 2025

Brandon

Awful place to stay tbh

I know it’s a Motel 6 but for what I paid for this room was really not worth it, lady at the desk was rude and barely knew any English and looked confused about everything. They did not replace towels or toilet paper, I had to walk to the front office and get those items from them at 9pm at night. The refrigerator did not work (wasn’t cold at all)
The water pressure and temperature was awful. Don’t pay $300 for a weekend stay here, you’ll regret it, plus it’s in crack town.

Partner

4/10

Poor

13 Apr 2025

Danielle

The bathroom was not cleaned properly and there was toe nail clippings behind the door.

Leisure Family

4/10

Poor

06 Apr 2025

Kavia

The pictures are very misleading the tub was terrible . The toilet was awful

2/10

Poor

17 Mar 2025

Tanya

I made a noise complaint after not being able to sleep for nearly two nights in a row. Said they would call them to tell them to be quiet. I NEVER heard their phone ring. And I could hear EVERYTHING from those next to me. It was NONSTOP loud yelling/laughing day and night. They were OBVIOUSLY smoking marijuana it smelled SO strong in my room. And I have asthma. I told them I wanted a NO SMOKING room at check in due to this. When I went to the desk saying I wanted to leave (over 3 hours after complaining of it all) she said “oh I just called them to ask them to be quiet” As I was walking to the front desk a house keeper walked up there with me and said before I could even say anything “she wants to check out because those people next door and how loud they are” and even said they had been getting constant complaints about them. So why would they room someone next to them?!? They obviously had TONS of other rooms open. I understand I chose a cheaper hotel and I can deal with ALOT but WOW it was so bad. My bathroom toilet leaked allll around the ring anytime I flushed. There was bullet hole in my window/curtains even. I barely got an apology at check out and when I said I wanted to go they wouldn’t stop trying to get me to choose a different room. Absolute WORST stay I have EVER had. And I travel ALOT. DO NOT STAY HERE.

8/10

Excellent

16 Mar 2025

Magin

Not bad for a last min find

This was a nice stay. The staff was so friendly. Mrs Kim made sure me and my mama had everything we needed the whole time we was there. Pet friendly so my little man was able to come with me. Room felt a little crowded to me but it was very clean and had microwave and fridge so we were fine.

Friends_and_family Family

8/10

Excellent

16 Mar 2025

Tina

The staff was very friendly, the parking lot, walk ways and property was very well lit but the rooms, mainly bathroom, was not very clean nor stocked with enough towels but we made due enough to excape the storms.

Pet

4/10

Poor

05 Mar 2025

Donta

7pm front desk attendant

The motel was clean, but upon arrival, the attendant at the front desk, after my reservation had been made at 11 am, either couldn't find my reservation or didn't know how to find my reservation. Not only that, because he couldn't find it, called me a liar and also threatened to call the police and have me removed from the premises. I showed him all of my booking information along with my receipts from hotels.com and he still didn't put the information in. I have been booking with hotels.com for a long time and never had this problem. I stayed alone that night and was in bed at 8pm and the front attendant sent someone and woke me up complaining about a noise complaint about a party. It really made my stay very uncomfortable. Not only did they not have my room that i reservated, he charged me 4 more dollars, and retried to recharge my card for the entire room over again. This was not my first time staying there, but probably will consider it lightly before staying there again.

Self

2/10

Poor

22 Jan 2025

MISTY

No hot water, and no heat on one of the coldest nights. We will never stay again.

Business Self

2/10

Poor

06 Jan 2025

Santana

Trash

Run it’s a crack motel

Friends_and_family Family

4/10

Poor

01 Dec 2024

kathy

Broken toilet, musty moldy smell throughout room. Changed rooms TV issues, bathroom floor water damaged. Dirty. Staff somewhat helpful. Not worth the $$$

Leisure Partner

2/10

Poor

21 Nov 2024

Stacie

The toilet had been used and not flushed . Not sure if they even cleaned in between guest. The faucet in the shower had tried to be repaired but was not. The cable wires for the tv was run around the room and not hidden just laying around everywhere. The front door had to be slammed to shut and everytime you did made a loud squeaking sound. The chair at the desk was nit safe to sit in . It needs to be thrown away. Over all the entire motel needs updated. .

Leisure Friends

2/10

Poor

20 Nov 2024

John

Not

2/10

Poor

18 Nov 2024

Natasha

The room smelled of strong cleaning bleach. Floor was not swept and the appliances and even bathtub had rust. Also there was a brown stain on a pillow case

Leisure Partner

4/10

Poor

18 Nov 2024

Verified traveler

Repairs are Needed ASAP --I Will Not Return Ever

The housekeeping staff, when I checked in, was the highlight of this stay. Kim, the housekeeper, came quickly to change the sheets on my bed as they were dirty upon arrival. I did not witness any bugs...this was a plus. There was mold on the ceiling and the bathroom area had hairs all around it and feces around the toilet. This was gross and should have been handled prior to me arriving.

I will never return to his hotel as it is not clean and needs updates and a better cleaning system. The entire hotel needs to be renovated as it appears to be in need of major repairs.

Business

2/10

Poor

16 Nov 2024

J.C

There are cockroaches and dirty blankets, sofa,sheets.......

Business_and_leisure Family

2/10

Poor

10 Nov 2024

Richard

This place should be demolished

My family will never forgive me for booking that room last night. It was filthy and in horrible condition.

Friends_and_family Family

2/10

Poor

07 Nov 2024

Sarah

This place was filthy. The woman checking me in offered me a smoking room despite the reservation being non-smoking. When I told her that I would require non-smoking for my young daughter with asthma, she said ok, but the room still reeked of smoke. We walked past a “fitness room” that was just storage full of broken furniture and electronics. The cleanliness of the room was laughable. The sink still had a toothpaste glob from the previous guest in it, and the bottoms of our feet were BLACK after walking barefoot across the floor. It was disgusting.

Leisure Family_with_children

2/10

Poor

06 Nov 2024

James

I emailed about the weekend of this that this was the worst experience of our lives and HOTELS.com should never route their cust's to this place. I never got a reply or anything. Silence speaks volumes - especially to those who do not often make complaints. You should be embarrassed and ashamed you sent me and my family to this place. This place was absolutely nasty. smoke alarm had no power to it at all. Shower did not work & curtain rod would not even stay attached correctly to keep water in. My kids were literally afraid to sit their stuff on the beds much less themselves. We had to book & pay a higher rate b/c "they were booked" and the "demand" - There were 4 other cars in the parking lot and I literally only saw 6 other people on the grounds. We were there less than a half hour before I had to call another motel and go there to stay the night. Owner/mgr refused to refund us. Offered another room - NO THANK YOU. So then I had to pay another 440 to go somewhere else that had higher rates due to demand and booking. 700 out of my pocket b/c I trusted Hotels.com would not steer me and my family to anything remotely like this. Shame on you.

Friends_and_family Family

2/10

Poor

03 Nov 2024

Melissa

The place was dirty but that wasn't the worst part. There was a man sized hole behind the bathroom mirror leading into the next room. There were soup packets between the rooms and a toothbrush. When I called the front desk to report the "secret room" I was told I could only get a partial refund or a different room. I took the other room that wasn't much cleaner. While putting our luggage in the room we were approached for drugs and/or sex. The room adjacent from us had what appeared to be a gun shot in the window. We decided to take our belongings with us for the day before returning the second night. They had stripped our room meaning they went in while we were out. We baracaded the door and slept with one eye open. I have photos to share.

Leisure

10/10

Exceptional

12 Oct 2024

Jay

I appreciate how friendly the housekeeping staff were. I was a hurricane evacuee and they were great!

Leisure Self

2/10

Poor

12 Oct 2024

Luis

I made a reservation and was on my way there (5 hour trip) only to receive a message two hours into the trip telling me that there had been a mistake and that the reservation had to be cancelled.

Family

2/10

Poor

29 Sep 2024

Debra

Would not recommend to anyone. Very dirty & old hotel. Cheep, thin towels, electrical outlets exposed, shower leaked, had loose tiles and mold on ceiling, floors were filthy, definitely did not walk around bare footed, only on side of the bed could the night lite be plugged in because the cords would not reach outlets, and so much more was wrong.
We would have checked ourselves out right away but it was a prepay deal of $475 for 2 nights and all hotels were already full around us due to being a football weekend.
Worse hotel we have ever stayed in!!!

Leisure Partner

8/10

Excellent

28 Sep 2024

John

Excellent and friendly staff.
Room needs some work. Comfortable bed.

Leisure Partner

2/10

Poor

22 Sep 2024

jeffrey

Room had mold all in the floor, dirty sheets, nasty stain pillows

2/10

Poor

15 Sep 2024

Sara

We stayed here for Auburn homecoming when no other place was available, thinking, “well, it might not be luxurious, but it certainly will be clean.” Nope. It was disgusting. The place was run-down and dirty. The room was filthy — there was actual dirt and hair (yeah, that kind) all over the bathroom floor. No doubt It hasn’t seen a mopping in a year. There was stuff on the toilet seat. The floor of the shower was crusty yellow. And I am hardly a near freak. We chose to just drive home rather than stay there.

Leisure Family