YOTEL Washington DC

United States , Washington D.C. - DC
WASHINGTON D.C., 415 New Jersey Avenue NW
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100 reviews shown

10/10

Exceptional

16 Jun 2026

Taggart

The clean up crew and the ability to let them know when you’re ready for them is a godsend.

Self

8/10

Excellent

16 Jun 2026

Mariah

I liked how conveniently close this hotel was to the attractions. The staff was very friendly and helpful. I wish the website was more exact on what the height restrictions are for the parking garage attached to the hotel but overall the stay was very nice.

Family

10/10

Exceptional

16 Jun 2026

Whitney

Pleasantly surprised with the experience and great walkable area.

Self

10/10

Exceptional

15 Jun 2026

Carlos

Would stay here again. When I checked in the receptionist who checked me in was so nice. It was a great start to my stay.

Self

10/10

Exceptional

15 Jun 2026

Brett

This hotel was clean, well-appointed, safe, and in a great location. The staff were willing to help and very friendly.

The only negative (and a very minimal gripe) was the refrigerator didn’t keep the drinks very cold and didn’t have a temperature gauge.

Highly, highly recommend!

Self

6/10

Pleasant

15 Jun 2026

Rose Marie

Wasn’t impressed. Most of staff not helpful. Ice, water and coffee machines don’t work. Had to go from 8 floor to 2nd to try to get ice and water. Some days no ice. Ran into man who was filling coffee pot on 2nd floor. We informed him about ice maker and got no reaction

Partner

10/10

Exceptional

15 Jun 2026

Allie

Perfect location, comfortable beds and great staff. Would stay again

Friends

10/10

Exceptional

15 Jun 2026

Clare

Loved our stay here! The room was quiet, spacious and we loved the lighting and phone casting capabilities on the TV. Staff were very friendly and welcoming. Loved the pool. Also it was very conveniently located and walkable. Overall great for the price and would totally stay here again!

Partner

10/10

Exceptional

15 Jun 2026

George

Hotel was overall pretty good and was in an easy spot for transportation to RFK.

Friends

6/10

Pleasant

15 Jun 2026

Cody

Room had blood on pillow case, the beds were adjustable head, in concept very nice but was incredibly loud during operation. Walls were thin and able to hear others adjusting their beds during middle of night. Also was able to hear everything outside

Partner

4/10

Poor

15 Jun 2026

Robert

The room was extremely expensive for one as small as it was. The parking not being included in the reservation makes absolutely no sense and the surprise 300$ fee/hold on my card was an unpleasant surprise.

The amenities were almost non existent, the pool closed before the sun even goes down and the bar closes very early.

All and all it was not nearly worth how much I spent for a 3 night stay in a very mediocre hotel.

Staff was very warm welcoming and helpful though.

Partner

2/10

Poor

14 Jun 2026

Shelby

A mouse ran across the restaurant floor while we were eating. The front desk staff say they will do something and it never happens (our toilet was broken). Overall a hot mess.

Partner

10/10

Exceptional

14 Jun 2026

Melonie

One of my favorite hotels in DC. Can’t wait to go back!

Self

10/10

Exceptional

14 Jun 2026

tonnie

Amazing roof top bar and pool

Self

10/10

Exceptional

13 Jun 2026

Natalie

Conveniently located, Yotel was the perfect spot to land for a quick overnight trip. Convenient to Union Station, the Capital and other destinations, the service was wonderful. I enjoyed the rooftop deck and pool Sunday morning when it was empty, followed by a delicious fresh breakfast at the hotel restaurant.

Self

10/10

Exceptional

13 Jun 2026

Stephen

Great stay, great location, and great atmosphere. Would definitely come back in the future.

Self

10/10

Exceptional

12 Jun 2026

Katrina

Wonderful hotel to stay at. Everyone was friendly and love the smart rooms

Partner

4/10

Poor

12 Jun 2026

Priya

Extremely Disappointing Stay – Poor Customer Service

I had a very disappointing experience at YOTEL during my recent stay. From the moment we checked in, the service fell far below expectations. There was no water available on our floor the entire day of check-in, and despite the hotel being fully aware of the issue, they did not proactively provide guests with even basic drinking water. I called to request water, but it never arrived.

To make matters worse, the room itself had issues—the bed was infested with ants, which is completely unacceptable.

Customer service throughout the stay was extremely poor. When we requested a modest one-hour late checkout, we were asked to pay an additional $200 on the day of checkout. There was no effort to accommodate or acknowledge the inconvenience caused by the hotel’s own service failures.

What makes this even more disappointing is that I chose YOTEL based on a positive experience during a conference stay last November, when I booked through my corporate travel. Unfortunately, this personal trip showed a completely different standard of service. It felt like the level of care depended on how the booking was made, which should never be the case.

Given this experience, I will not be returning to YOTEL (personal or business travel). I will also be sharing this feedback with my corporate travel team.

Overall, this was a very poor experience, and I would strongly reconsider before booking here.

Friends_and_family Family

6/10

Pleasant

11 Jun 2026

Nancy Alejandra

Great location but the property is a little rough.

Business

10/10

Exceptional

09 Jun 2026

Kayma

This was by far the nicest hotel stay I’ve ever had.

Friends

6/10

Pleasant

09 Jun 2026

Brent

Bad location. Parking is tight - if you have a large vehicle good luck! The bed is a futon that pulls out. My bathroom door would not close properly.

10/10

Exceptional

08 Jun 2026

Chrystal

Great place to stay! Great location and amenities.

Partner

10/10

Exceptional

08 Jun 2026

Daphne

Great modern and clean spot close to Union station and walkable to the National mall. The staff were very friendly and we enjoyed our stay.

Friends

10/10

Exceptional

07 Jun 2026

Caitlin

I love a Yotel! Rooftop pool was great!

Partner

6/10

Pleasant

07 Jun 2026

Jenny

The staff are wonderful and location is good. BUT beware the \"changeable\" reservations they offer. It means they will cancel and rebook a new reservation. But then you are likely to pay a higher room rate. I got stuck with 5 extra nights I had to pay for but didn't use. And there is a $35/day amenity charge for Internet (what?), coffee on every floor (it was not on every - just one and line every day) and a \"extra $10 off restaurant\" (which is your money anyway). Tiny rooms. Shrinkflation is the best word. Sheesh do the CEOs need more money??? Tiring.

Business

10/10

Exceptional

07 Jun 2026

Elena

Had such a restful nights sleep, quiet environment, crips fresh bedding and mood lights was the perfect combination for me.

Self

10/10

Exceptional

07 Jun 2026

Shona

Loved the beds and overall aesthetic

Family

10/10

Exceptional

07 Jun 2026

Bryan

Roof top bar was perfect after a long day of walking. Breakfast buffet was okay. Kind of expensive for being similar to other motels free Breakfast.

Family

10/10

Exceptional

04 Jun 2026

Kate

Staff was very helpful, friendly, knowledgeable and cordial. Room was very nice, shower leaked so BR floor was wet.

Self

10/10

Exceptional

04 Jun 2026

Saniyyah

Fast check in front desk was every helpful would stay again

Friends

8/10

Excellent

03 Jun 2026

gokce

Good central location. Property is OK. Coffee is the problem. Just one machine with long lines in the morning.

Family

10/10

Exceptional

03 Jun 2026

Teresa

Great location!

Family

6/10

Pleasant

02 Jun 2026

Simona

The hotel was ok. There was a weird humid smell in the room. We also find an inconvenience the price of parking considering that around the corner the parking was half price.

Family_with_children

8/10

Excellent

02 Jun 2026

Quanisha

Great 1 night stay! No free parking and fridge in room did not work. Overall stay was great.

Friends

10/10

Exceptional

02 Jun 2026

Rodney

Ot ONE single crew member was unhelpful or unfriendly! We felt so welcomed by everyone. Just an amazingly good vibe.

Partner

8/10

Excellent

01 Jun 2026

Vanessa

The location was great for walking to the National Mall - less than a mile. No coffee makers in the room - had to go to another floor with limited choices. There is a decent coffee shop a block away.

Nice roof top lounge. Staff was friendly and room was clean.

Self

8/10

Excellent

01 Jun 2026

elliott

Pretty good. Very simple. Spacious rooms. Only complaint is the towels felt like sandpaper

Self

8/10

Excellent

01 Jun 2026

William a

Good coffee nice pool

10/10

Exceptional

01 Jun 2026

Hector

Great stay at YOTEL Washington DC! The hotel was clean, and in a convenient location. The staff were friendly and helpful, and check-in was quick and easy. Comfortable room and great value for the price. I would definitely stay here again!

Partner

10/10

Exceptional

31 May 2026

Robert

Clean room, great staff. Food not so good. We ended up ordering papa John’s. And so did a lot of ppl.
Roof top pool was the best part.

Partner

10/10

Exceptional

31 May 2026

Raina

Friendly staff. Great location

Partner

6/10

Pleasant

31 May 2026

Brady

The water didn’t get hot in the shower but other than that it was a good place to stay. Good location too.

Friends

10/10

Exceptional

31 May 2026

Gregory

I had a great stay!
I can’t wait to stay here again

Partner

10/10

Exceptional

31 May 2026

Kelly

Great stay , you get what you pay for and easy to use garage the staff wwere very sweet

Friends

6/10

Pleasant

31 May 2026

Shaniece

The walls are extremely thin in the hotel so you can hear conversations and noises constantly. The roof deck was the highlight of the hotel

Friends

10/10

Exceptional

31 May 2026

Jennifer

Very clean. Only wish was that each side of the bed had plugs. We both needed to charge phones and keep near us. And more towels in the bathroom.

Partner

8/10

Excellent

31 May 2026

Lea

I stayed two nights, it was cute. I wish they had regular lights in the main room besides the tiny lamps in addition to the mood lighting. It was just too dark at times when I needed more light. There did appear to be a regular lighting fixture when you walk in the room but I couldn’t find a switch for it, lol. Staff was 10/10. The rooftop pool and bar was a great. The food was great, Art & Soul did not disappoint me at all. Overall I would stay here again for a short weekend.

Family_with_children

6/10

Pleasant

31 May 2026

Vernon

Chill spot to stay at for the night

Self

8/10

Excellent

30 May 2026

Nicolette

Clean rooms Great house keeping staff. Front desk could use some training attending customers instead of talking with other staff about non related work stuff. But overall all good experience

Friends

10/10

Exceptional

30 May 2026

Janet

Warm, friendly welcome. Modern comfortable clean hotel in a great location with nice amenities. Great price/value. Overall, just a positive experience.

Self

10/10

Exceptional

29 May 2026

Eddie

Friendly staff

8/10

Excellent

29 May 2026

stuart

Was fine. No frills but a good location and reasonably priced in a good location.

10/10

Exceptional

29 May 2026

Pat

We loved our stay! It was a spotless well located hotel. The entire staff was so very kind!

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Markalene

Check in was wonderful! Very helpful, friendly and professional

10/10

Exceptional

28 May 2026

HELEN

Great hotel - modern and very clean - great location! All staff from front desk, to Maître d’, to bar tender, to breakfast wait staff, were extremely helpful and pleasant - happy to chat and to offer help to my traveling companion who uses a walker. Food - happy hour offerings and buffet breakfast - all very good.

My only complaints would be that the pool was inaccessible to my friend and though we very much enjoyed the coffee service on the second floor, we would have liked decaf options for later in the day and/or teabags.

But really when I’m in DC again I would definitely stay at the YOTEL again.

Friends

10/10

Exceptional

26 May 2026

Miranda

A fridge in the room would have been nice

Family_with_children

10/10

Exceptional

26 May 2026

Courtney

Fun place to stay

10/10

Exceptional

26 May 2026

Jevon

Very clean and helpful staff

Self

8/10

Excellent

25 May 2026

Victoria Sara

The property was beautiful and the staff were extremely helpful. But it could be mentioned that there is a fire station right next door. Bring ear plugs to get a restful night sleep otherwise you might spend the night waking up to a fire truck intermittently.

Family_with_children

10/10

Exceptional

25 May 2026

Raquel

The deck was closed even though it was not raining, the complimentary coffee machine was out on our last day, and the tv did not connect to WiFi (it was a smart tv). The pillows were so big and really uncomfortable for sleeping.

Partner

6/10

Pleasant

25 May 2026

Reny

The food at the bar was excellent, and the drinks were great as well. We loved it. There was very little staff working during this particular weekend.

Partner

2/10

Poor

24 May 2026

Jereice

When I checked in and got to my room, I tried to turn on my television which did not work . I immediately called to notify hotel staff . They advised me that someone would be up to assist me . 340 am I decided to leave the hotel after being in there for hours with no television to watch because no one showed up to replace or fix the television.

Self

6/10

Pleasant

24 May 2026

Chanelle

We appreciate how close the hotel was to restaurants and activities we wanted to go to. We also appreciated the onsite parking and cleanliness of the room. We only stayed for one night so the hotel got the job done.

The room was tiny however. The bed was actually a sofa bed ? To explain the size of the room - when the bed was fully extended, it blocked the room from wall to wall, we needed to turn the bed into a couch to get to the other side of the room. We did not like that the toilet room (toilet and shower were in separate spaces) did not have a true door with a lock. Basically there was door that did not touch the ceiling or the floor, so you can hear and smell exactly what the other person is doing in the bathroom. Not a good option if you’re not staying with someone you’re at that level with yet.

Overall our stay was fine. Not a 4 star hotel. But an option if you want to be close to things and just need a place to sleep.

Partner

10/10

Exceptional

24 May 2026

Paige

The location is wonderful for touring the heart of DC; the staff is very friendly and helpful; overall an ideal situation for my husband and me. We would stay here again.

Partner

10/10

Exceptional

24 May 2026

Brianna

Great hotel and self check in and check out tablets available of course if you have any questions they have front desk staff to help.

Partner

10/10

Exceptional

24 May 2026

Tiffani

Had an awesome stay!

Partner

10/10

Exceptional

23 May 2026

christopher

Great location amazingly funny staff. Rooms are perfect. Only complaint is no coffee but I understand it keeps costs down and the kids don’t drink coffee these days.

Self

10/10

Exceptional

20 May 2026

George

Great!!

Family

8/10

Excellent

20 May 2026

Tasha

N/A

Self

6/10

Pleasant

18 May 2026

Md. Mahmudul Hasan

Starting with the best- great location, very clean place, gym was small but nice enough. The best part of the stay was the complementary coffee, which is why I didn't have to run to a coffee shop in the morning.

The rooftop pool was small for the number of people in that hotel.

I also expected at least a couple of water bottles in the beginning. They had a water dispenser on each floor which is great, but a couple of water bottles and basic cutlery and plates would have been appreciated.

Breakfast was NOT included with the reservations. That was something I wasn't happy with since they mentioned \"breakfast available\". I think they should EXPLICITLY mention that it's not included.

Self

10/10

Exceptional

17 May 2026

Zachary

Easy check in/out, nice gym, rooftop deck and pool is a great hangout spot, rooms very nice with fun lighting and great vibes overall

Self

10/10

Exceptional

16 May 2026

Greatest

Absolutely loved my stay here! The rooms were spotless, the staff was incredibly welcoming, and the overall atmosphere felt relaxing and luxurious. I’ll definitely be returning in the future

Self

10/10

Exceptional

16 May 2026

Michael

More coffee stations

Business Friends

8/10

Excellent

15 May 2026

LaToya

The property was clean and staff was very helpful.

Partner

8/10

Excellent

15 May 2026

Clarissa

I loved the room very clean and unique. Also the bed and lights were great

Family_with_children

6/10

Pleasant

15 May 2026

Jaquetta

Needs to be more updated. More modern feel. The parking garage was SUPER creepy!! Thankful I wasn’t alone

Friends

8/10

Excellent

14 May 2026

Matthew

Property itself was updated, clean and modern looking. My only issue was the walls seemed a little thin.

Self

10/10

Exceptional

13 May 2026

Jose

Grewt

10/10

Exceptional

13 May 2026

Kenjuan

The restaurant on site was amazing

Partner

10/10

Exceptional

13 May 2026

James

The best staff ever

10/10

Exceptional

12 May 2026

Scott

Modern feel with great efficiency, location and price.

Self

10/10

Exceptional

12 May 2026

Joshua

It was a great place to stay!! Only heads up I will give if you have a vehicle that is over 6 feet tall you will not be able to park in the hotel parking garage.

Family

4/10

Poor

11 May 2026

Mohammad

It was dirty and the bed was not comfortable at all ..

Self

6/10

Pleasant

10 May 2026

Marivic

The staffer gave me voucher for FREE wine. Free wine, I thought that’s odd. Then, I saw the receipt upon ck out & saw charges on bottle of wine plus tax. It’s Very misleading & fraudulent in nature. Bad practice!!

10/10

Exceptional

09 May 2026

Amy de

This hotel is very close to the Mall, Capital building and Union Station. Very clean and modern. Very reasonable for a city hotel! I plan on returning!

Friends

10/10

Exceptional

08 May 2026

Laurie

Fun vibe

10/10

Exceptional

06 May 2026

Nicole

Very modern! Loved it.

Partner

10/10

Exceptional

06 May 2026

Sidney

Hotel was exactly how it was in the app. Union Station was only two blocks away great place to eat there.

Friends_and_family Family

6/10

Pleasant

06 May 2026

Donald

Overvalued

6/10

Pleasant

06 May 2026

Gianna

Overall, you can’t beat the location of this hotel! I do wish the customer service was more friendly. The hotel did not have hot water the last day of my stay, but the staff said

10/10

Exceptional

05 May 2026

Susan

The property was a great

8/10

Excellent

05 May 2026

Michael

House keeping did great Job. Front desk always helpful. The Resort fee ($35 per day) charged was for pool and top deck that was locked until Memorial Day. $10 credit if you used overpriced bar or restaurant. So after two visits let them keep the resort fee. If you notice that up front other hotels are same price. It was a great location only two blocks from Union Station. Minutes from Capital. Just be aware about the resort fee that is not included in the price but paid at check-in.

Friends_and_family Family

6/10

Pleasant

05 May 2026

Edris

I booked this hotel primary bc the pics of the rooftop bar and pool. When we got there it was not available as it is being renovated. That was disappointing. Otherwise staff and the room itself were great.

10/10

Exceptional

04 May 2026

Jorge

The bar food was very good and we enjoy the hotel vibe

Partner

4/10

Poor

04 May 2026

Oldine C.

Breakfast was cold when it got to our table. One staff member was rude. I will not be visiting this hotel in the future.

4/10

Poor

03 May 2026

James

Staff demeanor ranged from indifferent to mildly hostile and condescending. Also, it was as high tech as any other hotel.

Family

10/10

Exceptional

03 May 2026

Kinsey

I was here for work and it was excellent! Food was good and stay was safe and clean.

Self

4/10

Poor

01 May 2026

LORILEE

Nothing on the room walls, no blow dryer, no access to my streaming on TV, pool was closed for the season, bathroom light automatically turns off during your shower; this was a “blah” of a hotel. Staff was nice, except when I called inquiring about streaming they said someone would be right up to help and no one came.

Self

10/10

Exceptional

30 Apr 2026

Richard

Light switch is the panel next to the door.

Self

4/10

Poor

30 Apr 2026

Cassandra

Sadly, this one experience decided that we would not come again to this hotel chain.

Upon check-in, we utilize two separate cards 14 the amenities fee and 14 the one hundred dollar per night room hold. I was told the card used for the room hold would be the one that any\" charge to the room expenses\" would be charged too.

We went up to the room after the first twenty four hours.The room was extremely humid and sticky to the point of sweating while standing still. This was reported to the front desk multiple times but was not resolved during our four day stay.

There was look like possible mold on the vents, and that was unsettling.

The food was not nearly as good as I would have hoped for the price as well as options.Good morning, good morning, I want a thirty two ounce bomb pop

Friends_and_family Family