Home2 Suites by Hilton Ft. Lauderdale Airport-Crui

United States , Fort Lauderdale - Hollywood Area - FL
Dania Beach, 161 Sw 19Th Court
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100 reviews shown

4/10

Poor

25 Mar 2026

Sandra

The room was dirty and the floors were disgusting. The mattress was very uncomfortable and well used! I would never stay at a Home2 again. The breakfast wasn't too bad. The elevator was slow, as one was broken. The staff was kind, but not over friendly.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Stacie

Airport shuttle was provided. When we got there, I was informed that I was already checked in. Went up to the room and our keys did not work & someone was already in that room. Had to drag all of our luggage back down & inform the front desk. She argued with me at first, stating that I had checked in online & had chosen that room. She finally listened to me & assigned us to another room. In the new room (308) only the lights by the bed worked; neither floor lamp would turn on, but the room was clean & quiet, and obviously dim. As for the mix up: come to find out another guest with my first name checked in @ 5 am that day & they ended up swapping our info. Hopefully there will not be an issue down the line. Would stay again.

2/10

Poor

23 Mar 2026

Cindy

The sheets had black hair and dirt on them , had to have housekeeping come and change them , you couldn’t walk across the room without your feet having black hair and dirt on them , had to wear shoes at all times. The kitchen appliances were rusty , not that I was going to use them ! DO NOT STAY HERE !

Self

8/10

Excellent

23 Mar 2026

ShaQuata

Spacious room

10/10

Exceptional

22 Mar 2026

Marilyn

The lady at the checkin was so nice and let us check in 2 hrs early. Breakfast was great and room was clean. Only thing is there was no safe and can not control ac. Other than that, was satisfied with my stay.

Friends

6/10

Pleasant

22 Mar 2026

Kimberley Burgess

I don't think this property was worth the excellent rating. The staff was very nice and efficient, but one elevators did not work causing a delay of around 10 minutes to get on and get downstairs. Staff members informed me that the elevator had been out for quite some time. The room smelled like dampness or mold when we walked in. There was mold in the shower and in the sink we will not return to this property

Family_with_children

2/10

Poor

21 Mar 2026

Erin

Absolutely unacceptable experience — avoid this hotel

Our stay at Home2 Suites by Hilton was an absolute nightmare from start to finish.

We confirmed our late arrival earlier in the day with the hotel, specifically noting we’d need airport transportation. Despite this, when we landed, we were stranded at the airport because the shuttle service had stopped running at 11 PM — something that was never communicated during our call with the front desk (we spoke with Maira) or on the website . We were forced to take an Uber at our own expense.

Things only got worse when we arrived.

We had a reservation for 6 adults, but the room we were assigned had a broken door lock. Even with staff attempting to fix it (taking the lock apart and resetting it multiple times), it remained unusable. Instead of properly resolving the issue, we were moved to a room with only one king-sized bed.

Yes — six adults, one bed.
We had no choice but to have people sleep on the floor.

The next morning, we spoke with the manager on duty (again, Maira) to request a refund given the completely unacceptable conditions. We were told she “could not” issue a refund because the booking was made through Hotels.com.

After a long and frustrating call with Hotels.com customer service, we STILL have not received any resolution or refund.

This was easily one of the worst hotel experiences we’ve ever had — poor communication, inadequate accommodations, and zero accountability.

4/10

Poor

21 Mar 2026

Tracy

Very disappointed with our experience. Stayed overnight before our cruise. We were told cruise shuttle was $15 per person. We were not informed that there were two sign up sheets for two separate ports. Our shuttle was $35 per person and because we hadn’t signed the proper sheet and were told last minute that there wasn’t enough space on the shuttle for us. Also shuttle from airport to the hotel took over an hour. We told the driver exactly where we were waiting and he ended up picking up another group. When we realized what happened the driver didn’t care. Will never go back. Do not recommend.

10/10

Exceptional

21 Mar 2026

Nadia

We had a clean room and had an early flight and they let us use the pool area and checked our luggage in a secure location while we waited for our room. Great service.

8/10

Excellent

21 Mar 2026

Terrence

Decent spot for a one night stay. Breakfast was what you would expect. Evevatora were extremely slow and o my one working. Building could use a refresh.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Danella

Stay was gd. Limited breakfast options for healthy eatting.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

Tariea

Very clean, spacious, beautiful hotel. Only downside was having only 1 working elevator

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Rosemary

Breakfast was below average and facility needs upgrading especially the rooms.

Family

8/10

Excellent

20 Mar 2026

Enrique

Good breakfast, shuttle almost punctual and lacking customer service.

Family_with_children

8/10

Excellent

18 Mar 2026

Barbara

Did not use the pool. Our of 2 elevators 1 was out of service from our first stay until 9 nights later. Worker said it had been out a long time! Poor shuttle service that is contracted and not run by the hotel. Van is hard to spot with small magnetic signs on the side for several places. Will not return to this hotel.

Partner

10/10

Exceptional

17 Mar 2026

JULIE

Good breakfast and airport shuttle

Friends_and_family Family

8/10

Excellent

17 Mar 2026

Karla

Room was clean staff friendly smaller pool wi fi works

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Douglas

It was great

10/10

Exceptional

15 Mar 2026

Alexandre

Room and bathroom were clean, comfortable bed , huge room, full sizr fridge, we just stayed for one night, definitely could stay there to enjoy the area,
Hotel is very close to the airport, easy to find.
I recommend.

Partner

10/10

Exceptional

14 Mar 2026

Gregory

Yes stay was great. A elevator was not working during stay. Otherwise great and close enough to walk to Dania Point mall. Shuttle service very effecient.

Friends

8/10

Excellent

13 Mar 2026

Shlomit

Location was great

10/10

Exceptional

10 Mar 2026

Jean

Airport Shuttle was great. We did not have time for the pool. Staff was kind and very helpful!

8/10

Excellent

10 Mar 2026

Joshua

Pool was nice, breakfast was good. Staff was friendly.

10/10

Exceptional

09 Mar 2026

Leigh

Pool loungers are rock hard, would be great if they had pads available for the loungers. Staff was great and we were able to check in 2 hours early which was wonderful. We went out and enjoyed the pool while we waited to check in.

Friends

10/10

Exceptional

08 Mar 2026

Susan

The staff was friendly, helpful, and accommodating.

6/10

Pleasant

08 Mar 2026

Stephany

It was expensive for the location. The staff was super friendly. Hotel was clean the beds were perfect. Would I stay again? Not at the price I paid.

Family

4/10

Poor

08 Mar 2026

Stacy

Only one elevator working, not the cleanest and shuttle from airport was frustrating. Couldn’t understand driver to know where to find her.

6/10

Pleasant

08 Mar 2026

Diane

The breakfast was very limited. Need to add fruit or yogurt maybe oatmeal.

10/10

Exceptional

08 Mar 2026

Kyungmin

THE BEST IN FORT LAUDERDALE

8/10

Excellent

05 Mar 2026

Good amenities.

Partner

10/10

Exceptional

04 Mar 2026

Kimara

Clean room. Over and beyond friendly staff. Complimentary breakfast. Nice outdoor pool area.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Melissa

Very nice hotel. Clean.

Family_with_children

10/10

Exceptional

03 Mar 2026

Mariela

Wonderful hotel, breakfast and Staff

Family_with_children

10/10

Exceptional

03 Mar 2026

Rita

This property is like being at home. Excellent for short or long term stays. The rooms have everything you need. It is very clean and comfortable.

Friends_and_family Family

8/10

Excellent

03 Mar 2026

Helen

Main concern was only one elevator was working. Had to haul our suitcases down the stairs.

10/10

Exceptional

03 Mar 2026

Barbara

Great, helpful staff, clean and spacious rooms and perfect location from the airport and the cruise port. I highly recommend this hotel for families for its location. The breakfast was a real bonus and delicious.

Family_with_children

10/10

Exceptional

03 Mar 2026

Rosa

Nice

Family

10/10

Exceptional

02 Mar 2026

Brent

Close to good food and the airport and cruise ports. Staff were friendly and the pool was cool but refreshing. Hotel was well kept and clean and cruise shuttle was $5 cheaper than others in the area ($15/pp)

10/10

Exceptional

02 Mar 2026

Mary

All great

Friends_and_family Friends

6/10

Pleasant

01 Mar 2026

Delores

Room was tired looking and needs an update, especially for the rate I paid.

Partner

4/10

Poor

28 Feb 2026

John

Trying to remain objective, however it seems hotel operations was short staffed. One if two elevators was out of commission both days, which caused issues during check-out and trying to catch a shuttle. I will seriously reconsider staying at this location or hotel chain in the future.

Family

4/10

Poor

28 Feb 2026

Evangeline

Lobby was crowded, restroom dirty with no toilet paper, elevators were very slow. Room itself was clean and comfortable enough.

Partner

10/10

Exceptional

27 Feb 2026

michael

Large clean rooms and lots of breakfast variety.

Business

10/10

Exceptional

27 Feb 2026

Karen

Clean room, very spacious, friendly staff. However there was only 1 out of the 2 elevators working which was inconvenient with long wait time.

Partner

8/10

Excellent

27 Feb 2026

Eric

The room was clean and the staff were courteous.
The wait for the shuttle from the airport was extremely long. Over 50 minute wait.

Partner

10/10

Exceptional

26 Feb 2026

Angela

The room was very clean and comfy

4/10

Poor

25 Feb 2026

Robert

Room carpet was dirty. Shower did not work and initially there was no one to fix it.

Friends_and_family Family

4/10

Poor

25 Feb 2026

HEEMA

The elevator number 2 never worked ! We had to wait everytime for about 15 minutes minimum and the lift stopped at every floor which made the journey even slower. However Aiskel and Bianca at breakfast made our stay pleasant with their service

Family

2/10

Poor

24 Feb 2026

Timothy

The best review of a property is at the end of the day is would you stay there again in the answer is definitely no. The room is old and neglected. The mattresses are like being in a dorm room. You will definitely disappointed if you choose this hotel. There was blood stains on my mattress no bed sham at the bottom of the bed. Half of the lights in the room didn't work. The air conditioner unit was totally in up wouldn't turn on. Advise management of the problems and they were totally dismissed. Shuttle drivers are on their phone texting while driving. Do yourself a favor and go someplace else

Partner

10/10

Exceptional

24 Feb 2026

Zina

Very clean room.

Friends

6/10

Pleasant

23 Feb 2026

Anna

Needs total renovation: Carpet was dirty, need all elevators working, breakfast poor quality, furniture in room worn, price of snacks “highway robbery”.

Friends

10/10

Exceptional

22 Feb 2026

Elizabeth

The room was very clean, and the bed was extremely comfortable. The facility was clean and the staff was kind.

Partner

10/10

Exceptional

20 Feb 2026

Beatriz

8/10

Excellent

18 Feb 2026

Aneta

Surprisingly nice. Rooms were huge! Fit all 6 of us very comfortably.

Family_with_children

4/10

Poor

17 Feb 2026

Karen

The hotel only had one operating elevator. The second elevator was out of service prior to us getting there. Other guests said it had been out since they got there. The shuttle service from the airport. We waited for over one hour. We called them three times and they said they were coming. We ended up hovering we would not recommend this hotel.

Friends_and_family Family

8/10

Excellent

16 Feb 2026

Tammy

Clean room and friendly staff

Friends_and_family Family

2/10

Poor

15 Feb 2026

Stanley

Stuck in 2 broken elevators had to pee so bad. You don't put people in elevators that have been broken on and off for over 2 weeks Had to haul my luggage up 4 flights of stairs I will never ever stay there again

10/10

Exceptional

15 Feb 2026

Karen

Great place to stay. Easy travel to and from the airport and cruise ports!

10/10

Exceptional

13 Feb 2026

Dorene

Everything was great from the room to the customer service. Thank you, we will be staying here again

Partner

10/10

Exceptional

11 Feb 2026

Mark

Very spacious and clean room. Full size refrigerator.
Excellent breakfast and helpful staff. Near shopping and restaurants.

Partner

10/10

Exceptional

10 Feb 2026

Colin

Big rooms, friendly staff. Was great for our family of 6 on our way to a cruise.

Leisure Family_with_children

6/10

Pleasant

09 Feb 2026

Willson

Room could be cleaner, there was a stain on the carpet. Bathroom couldve been updated a bit, and repainted in certain areas.

6/10

Pleasant

09 Feb 2026

kassandra

room was cold and thermostat did not work. unable to turn heat up. there wasn’t an in room safe

10/10

Exceptional

08 Feb 2026

Mike

Yes

Leisure Partner

10/10

Exceptional

07 Feb 2026

Franz

Great costumer service.

Friends_and_family Family

10/10

Exceptional

06 Feb 2026

Shannon

The staff was super accommodating. Our flight was cancelled and we needed a place to stay. We chose this one because we already stayed here the night before our cruise and we felt safe and it was clean. They allowed us to store our luggage in a back room until check in time. The rooms were comfortable and worked great for the group of 5.

Leisure Friends

10/10

Exceptional

06 Feb 2026

Carolina

Clean room, friendly staff, excellent service

2/10

Poor

05 Feb 2026

Aleesha

Yes

Leisure Family

10/10

Exceptional

05 Feb 2026

Christa

Clean room, friendly staff.

Leisure Family

2/10

Poor

05 Feb 2026

Nelson

Me cobraron 50 dólares por cada habitación. Supuestamente era un depósito en garantía solamente. No debió ser cobrado.

Business_and_leisure Family

6/10

Pleasant

04 Feb 2026

Adrienne

The front desk staff was very kind and accommodating with an early check in after our cruise. The room was clean. The hotel itself needs a refurbishment for sure. It’s quite run down, especially the elevator. Breakfast is sub-par for a hotel breakfast, and kitchen staff are hidden away, meaning getting items that have run out (coffee cream) was impossible. Orange “juice” is actually orange “drink” which seems so odd to me, considering we were in Florida. We’ve always had amazing orange juice in hotels we’ve stayed at there over many years. For the price of this room, I certainly expected much more. I believe they can take advantage of cruisers by charging exorbitant rates only for location.

10/10

Exceptional

03 Feb 2026

Elizabeth

Amazing staff, clean rooms, seamless chrck-in. Will definitely stay here again!

Leisure Family

4/10

Poor

03 Feb 2026

Natascia

Customer Service was horrible. We waited till almost 3:30 to check in. The elevator button did not work for the first floor. Nothing posted and only opened to housekeeping. No TV Guide to see what was on. For a Hilton we heard a lot of complaints. We would not stay there again.

Leisure Partner

8/10

Excellent

02 Feb 2026

Karen

Rooms weren’t bad. The mattresses are very soft so if you don’t like soft it’s not the hotel for you. The ice machines only worked on certain floors and the beverages were expensive. Breakfast was good. One elevator you could not push the lobby button, it was very difficult. The shuttle for the airport was very convenient.

8/10

Excellent

02 Feb 2026

Reg

All good

8/10

Excellent

02 Feb 2026

Tarun

Amenities will be good

Business

2/10

Poor

02 Feb 2026

Susi

Absolutely aweful , I wasn’t expecting 5 star but this place was terrible. It smelled so bad like mold, the room was so dirty.

Friends_and_family Family

8/10

Excellent

31 Jan 2026

Richard

The room was in great shape, very spacious very clean. The only thing that was below average and it was below average was the breakfast buffet. And you need little things like coffee creamer. Overall, I would stay there again.

Leisure Family

10/10

Exceptional

30 Jan 2026

Jimmy

Clean & spacious

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Bobbi Jo

great hotel recommend, only downside was elevator was out of service so only one which left for longer wait times for my disabled mom.

Leisure Family_with_children

8/10

Excellent

30 Jan 2026

Maggie

Clean room.

Friends_and_family Family

10/10

Exceptional

29 Jan 2026

Sheryl Dawn

Friendly staff. Great breakfasts. Great location

Leisure Family

6/10

Pleasant

28 Jan 2026

Sherilyn

Room floor was slippery to walk on. The moisture in the air was very intense. There was rust on multiple items in the room as well

Leisure Partner

8/10

Excellent

25 Jan 2026

Reg

All good except the high rate!

2/10

Poor

25 Jan 2026

Ruth-Anne

Our check-in was terrible. No warm welcome. Short to the point of being curt. Demanding instead of helpful. It was clear we’re not welcome here.

10/10

Exceptional

24 Jan 2026

Raymond

Excellent check-in with great employee.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Jessica

Maira was an absolute pleasure when we checked in. It was a busy weekend with the national championship there and that hotel being a high traffic area for cruises too. She had two phone and cell phone going while checking guests in. All while being patient and giving a great experience. Recognize her she deserves it!!!

Leisure Pet

4/10

Poor

18 Jan 2026

Michel

Breakfast no good , I paid $542 cad for one night when majority of other customer paid 273 usd

Hotel was not a 4.5 stars at all and I am very disappointed that Expedia are offering that to customers

Rooms dirty , carpet dirty , lamp rusted

For me I will not go back there

Thanks

Family_with_children

8/10

Excellent

17 Jan 2026

Mike

Overall was happy but the room had a weird smell.
Ver convenientvto shopping dining. Frontcdesk staff was great. Very helpful

Leisure Family_with_children

4/10

Poor

15 Jan 2026

Jarrod

Staff was super helpful and friendly. That’s about where the positives end. When I arrived one elevator was broken and the other had messed up buttons making getting to and from the room a frustrating because the one working elevator went to the wrong floors.
When I walked in my room the first thing I noticed was how slick and oily the tile felt. It was like someone used too much cleaner or something else was spilled on the floor. The carpet in the room was just nasty. Waking on it with my bare feet felt like I was waking on a nasty old outdoor mat. Oily and dirty. The linens were clean which was a relief. The metal fixtures were gross. The dishwasher was all spotted and grimy. The lamps and lights in the room were corroded and spotted like someone had sneezed on them and it wasn’t cleaned. Overall, the room just seemed poorly cleaned and maintained. I am not excessively picky but I was pretty disgusted. Will not be staying here again. Other Home2 Suites I have stayed at have been much cleaner. I was very disappointed with this one.

Business Self

10/10

Exceptional

14 Jan 2026

Christine

The staff went above and beyond to ensure we had a room and got the shuttle for the airport. Definitely good customer service!

Leisure Friends

6/10

Pleasant

11 Jan 2026

Nicole

We waited over an hour for the airport transfer to pick us up. After calling and providing our airline information and being placed on the “reservation,” it became clear our group was not the only one affected. We watched many other shuttle drivers arrive and depart and come back again—including shuttles for the hotel next door, which we noted we could have taken had we known. Or paid for Uber if we hadn’t already called twice and were told they are at airport “in traffic” and waited over 30min at that first point and 45min the second call. An hour later we finally got our shuttle.

The only working elevator in the hotel was very slow, with buttons that did not always function. It also appeared overdue for service—the inspection showed it was last serviced in 2023 and due again in 2025.

The room itself was average, but there were not enough towels provided. Breakfast was a standard continental offering. Overall, we would consider other accommodations for an overnight stay in the future.

Friends_and_family Family

8/10

Excellent

11 Jan 2026

Gerard

Staff friendly. Busy little hotel. Rooms large and comfortable, but showing age with wear and tear. Convenient for airport and cruise port.

8/10

Excellent

11 Jan 2026

Shanita

The rooms was very clean

Friends_and_family Family