Hilton Garden Inn Fort Lauderdale- Hollywood

United States , Fort Lauderdale - Hollywood Area - FL
DANIA, 180 Sw 18Th Avenue
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100 reviews shown

2/10

Poor

12 Mar 2026

Wendi

For the amount of money that we paid for this hotel it was horrible the room was not completely clean it looked very outdated the staff was not very friendly upon checking in at 11:30 there was no facilities to get food or water at that time

Family_with_children

10/10

Exceptional

12 Mar 2026

Lillian

The property had a lot of construction going on but the service was great. The front desk was very welcoming and accommodating.

Friends

10/10

Exceptional

12 Mar 2026

Duran Lavardo

Awsome place

4/10

Poor

11 Mar 2026

Cecilia

The elevator was broken.. we had to carry our luggage up 3 flights with no assistance offered.

4/10

Poor

11 Mar 2026

Mateusz

This property does not meet Hilton standards and is not worth the price paid. The facilities are outdated, poorly maintained, and in need of repair. The walls are extremely thin, making it easy to hear doors constantly slamming, maintenance carts moving, and conversations from nearby rooms, hallways, and public areas even with the doors and windows closed. Additionally, parking is an extra charge that was not disclosed in advance, along with several other unexpected fees that appeared at checkout.

Partner

4/10

Poor

10 Mar 2026

Lori

Yes

6/10

Pleasant

09 Mar 2026

Carrie

I pre booked and pre paid through hotels. Com plus used points. When I finally got to the hotel after a very long day of travel I was told they did not have the room I reserved for me !!! I would have to climb 2 flights of stairs to reach a different room. No elevator no staff to help!! No explanation period!!

Self

2/10

Poor

08 Mar 2026

Elizabeth

Staff was The overall experience was extremely disappointing. Many basic elements in the room were not functioning properly—the shower did not drain, the toilet handle was falling off, and other fixtures appeared poorly maintained. In addition, the key cards repeatedly failed, requiring multiple trips to the front desk just to access the room. Unfortunately, the staff showed little urgency in resolving these issues, and the service felt indifferent and unhelpful. When attempting to address these concerns, the manager’s response came across as abrasive and dismissive rather than solution-oriented.

Friends_and_family Family

2/10

Poor

08 Mar 2026

Daniela

The room had a board hiding a whole on the door. The keys do not work. The fridge was broken and when I asked for help, since I had meds that needs to be refrigerated, the answer was: I’m not sure if we can or when , because it’s a big hotel lady!
What ???

10/10

Exceptional

07 Mar 2026

Yazmin

Pool was great, hotel is right on the water which was awesome. Plenty amenities and places to choose from.

Family_with_children

10/10

Exceptional

07 Mar 2026

Barry

Hotel location for cruise is perfect lovely views from higher elevation rooms

Partner

2/10

Poor

06 Mar 2026

Andrew

Front desk staff was rude. I ordered a room to have water view and they put me on the first floor with more of a deck with a giant boat over 100 feet parked infront of my room and no water view

8/10

Excellent

06 Mar 2026

Tracyann

Check in was super quick and easy. There was a good selection for breakfast which was served in the lovely bright Olive and Sea restaurant. The staff were very friendly and attentive, but for $33 per person, I assumed my latte would have been included.
Rooms were OK, but carpet was stained and the previous guests had left some bottles on the balcony which had not been cleaned away.
Overall, hotel was OK was an overnight stay.

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Jennifer

Crystal at the restaurant was exceptional!!!!

8/10

Excellent

02 Mar 2026

Timothy

The room next to me was quite loud and there was a party going on across the hall that woke me up a bunch. Someone’s big birthday weekend.

10/10

Exceptional

01 Mar 2026

Aaron

Very courteous staff

2/10

Poor

01 Mar 2026

gabriela

Terrible. Loud Music played till 5 am. Was sat night.

6/10

Pleasant

28 Feb 2026

Joerg

Room category didn’t match price. Wasn’t impressed and staff didn’t care. Looking at Parking lot with water in the distance isn’t worth $650/nite. Would never stay here again. No pool bar. Ubers hard to get to this location.

Partner

10/10

Exceptional

27 Feb 2026

SALVATORE

8/10

Excellent

27 Feb 2026

Carmen

Staffs were friendly, and professional.
Great view from our tower room.
Although not too many food options. Overall, we received great services from front desk, snack shop, and at the restaurant.
Room was clean but could use a bit of an update.

2/10

Poor

26 Feb 2026

Eusheena

The elevator was broken and we had to carry our luggage up 2 flights of stairs

Family

6/10

Pleasant

26 Feb 2026

Lisa

Bare minimum

6/10

Pleasant

26 Feb 2026

Robert

The room was dated , and in desperate need of refurbishment. The balcony looked over the pool and there was garbage outside our window.

Partner

10/10

Exceptional

25 Feb 2026

Jennifer

Staff was very courteous. Great views of the marina.

Partner

2/10

Poor

24 Feb 2026

AJahna

This place was a zoo when I arrived. The lobby was filled with people. So many that the bell man did not help me with my bags and told me the elevator was fixed when it wasn’t I walked the long mile with all my luggage and carried it upstairs on my own. The room had a terrible mildew odor as did much of the hotel. The carpet was fraying at the edge and cut my toe. Our faucet leaked as did the ac and was noisy. Our remote did not work in our room and they never came to fix it so no tv. The power went out at least twice and stayed out for some time. They blamed it on the area having an outage but we went to our friends hotel nearby and they had not experienced any outage. The hotel is outdated and needs remodeling and having that many people at the hotel at once is what caused the power issues. I asked for compensation and they gave me $50, mind you I spent over $400 on one night there. I would never stay here again or recommend. Terrible experience and worst Hilton I have ever been to.

Partner

6/10

Pleasant

24 Feb 2026

Michel

The hotel staff was courteous and friendly, good service. The room was in good condition. The only comment I have is that the room had a humid musty smell. I believe the carpets would have to be removed to decrease some of that humidity.

Partner

10/10

Exceptional

22 Feb 2026

Carla

Clean comfortable room. Friendly & accommodating staff. Great atmosphere & good quality food in restaurant.

Partner

6/10

Pleasant

19 Feb 2026

Keshia

Rooms too small and needs updating Rooms were clean. Staff was helpful. Ammenities were ok. Just needs better rooms.

Family

10/10

Exceptional

17 Feb 2026

Natwadee

Great room

Business_and_leisure Friends

6/10

Pleasant

17 Feb 2026

Maria

Check in was fast. Hotel is big no proper directions to our room.
The room is not sound proof and we heard the couple next door chatting like they were in our room. Explained to manager, no solution was given, disregard concern about noise.
Will not recommend this hotel.

6/10

Pleasant

16 Feb 2026

Kipchilowen

The room was stuffy like the carpet was wet.

Business_and_leisure Family_with_children

10/10

Exceptional

16 Feb 2026

Summer

Just an overall beautiful and welcoming hotel! We are especially loved the restaurant Olive and Sea, and just the cleanliness and quietness of the room.

6/10

Pleasant

16 Feb 2026

Stephanie

Room was good … Darius offered us the upgrade for an additional 45.00, and then he offered us complimentary drinks at the Boat Yard … he told us these drinks were “on him”, he noted his name on the card he gave us for the Boat Yard. He also told us the Boat Yard was next door, but it wasn’t and the drinks weren’t complimentary…. We needed to buy and meal to get the free drink, so this seemed dishonest to me. I talked to him about it the next day, but he denied saying the drinks were on him and I suspect he is not used to people talking with him a day later. The room and balcony were nice and clean.

Leisure

10/10

Exceptional

15 Feb 2026

Patricia

Yes

Partner

6/10

Pleasant

15 Feb 2026

Debra

The hotel itself is very nice, with lovely views. We were traveling with another couple, and we arrived early. She got her room immediately, but they said they had a nice room for me, but it wasn’t ready. I checked back several times…even at check-in time, but it still wasn’t ready. They said they would put a rush on it. By 4:30, I gave up and accepted a room in another building. They said they have over 400 rooms, and can’t have them all ready on time. Honestly, I’m the guest, and when you promise me a room, it’s your job to make sure it’s ready. If they don’t have enough help to make that happen, it should not be my problem.

Leisure Friends

8/10

Excellent

14 Feb 2026

Robert

The room was clean, and the facility was very good. The renovations are/were needed, but the location is great.

Business

2/10

Poor

13 Feb 2026

Keith

Hotel was way past do for a renovation.

Leisure Partner

2/10

Poor

13 Feb 2026

Keith W.

Up charge for Cruise port view room was ridiculous for a room that was small, in need of major renovation, door to deck wouldn’t close, musty smell. The only good thing about hotel was the restaurant!

Leisure Partner

10/10

Exceptional

09 Feb 2026

Michael

Very clean hotel close to the cruise port, but very expensive

Friends_and_family Family

10/10

Exceptional

09 Feb 2026

Agustin

Super nice and friendly staff. Beautifully cleaned and decorated room.

Self

8/10

Excellent

08 Feb 2026

Rose

The room was not spotless. There was a coffee spill, or something similar on the wall in the bathroom. I did not stay long enough to take a trip to the beach, but did appreciate there was a shuttle. The only facility I used was the fitness center, and it was a little small for the amount of people trying to use it, however the equipment was pretty good. John at the front desk who checked me in was amazing. Because the check in experience was so pleasant it left me feeling much more positive about the stay overall. 1st impressions matter and John gave a great first impression. He recognized me as a silver status honors member and reminded me of my benefits. The room was comfortable, and the stay was pleasant.

Leisure Family

10/10

Exceptional

08 Feb 2026

Lisa

Really nice

6/10

Pleasant

07 Feb 2026

Leslie

Very, very busy, Hotel

Leisure Family

10/10

Exceptional

05 Feb 2026

kelley

Very good and close to cruise terminal. Restaurant was good with wonderful outside water view. We sat outside and dinner wad good but hotel prices for what it is. Paying for convenience. Margaritas were good and made with fresh juice.
Room was exceptionally quiet and great water view.
Staff at front desk was welcoming and friendly

Partner

4/10

Poor

04 Feb 2026

Shawn

We didn’t get the room we paid for
The elevator to the room that we eventually were put in was broken
There was no coffee available in the lobby
The restaurant on property was 1 star-would not recommend
Overall….. I need to dig out my Marriott rewards number.

Leisure Partner

6/10

Pleasant

03 Feb 2026

xiaojia

The hotel is nice, but the toilet in the room we stayed (408) did not work, we have to fix it every time we use.

Friends_and_family Family

10/10

Exceptional

03 Feb 2026

Yolanda

Yes

Leisure

6/10

Pleasant

02 Feb 2026

Edward

The front lobby and surrounding areas were total chaos our entire stay. The staff were not very welcoming and our room was small and very average at best. Toilet didn’t flush and had to have it serviced the 1st day we arrived. I can’t believe this is rated a 4 star hotel. Hard pass on this place the next time I am back in Ft. Lauderdale.

8/10

Excellent

02 Feb 2026

Marianne

Yes it was clean. My only complaint is the tv was way to low. There was a thing to put on wall but it was on this super low dresser that you could barley see it from the bed. The check in process was not good. They do not offer luggage storage and if your room isn't ready after standing in a super long line, they are suppose to text you when its ready and they didn't. But to get the key you have to stand in the long line again. When they say 4pm, they mean it.

Leisure Partner

2/10

Poor

02 Feb 2026

Martin

Check in took 45 mins and was chaotic. No seating in reception. Restaurant line was 100 metres long. Room maintenance poor.

Leisure Partner

2/10

Poor

02 Feb 2026

Dave

We did not get the room we requested, elevator was broken, room was very noisy. Just to name a feq of the issues.

Partner

2/10

Poor

01 Feb 2026

Gloria

Everything was ba

2/10

Poor

31 Jan 2026

Frances

Paid for a king. Received two doubles reception was arguing that this was an upgrade. Other people got a late check out water and niceties. Room had no cups water soap. Hilton use to be recognized for comfort. Other than the location the place is an expensive dump

Leisure

10/10

Exceptional

31 Jan 2026

Lourdes

The room was mostly clean, although shower glass caulk was discolored (blackened- mildew, mold?)

8/10

Excellent

30 Jan 2026

BETTY

Loved the location the views, would stay there again for sure!!

4/10

Poor

30 Jan 2026

MAURICIO

Room was too small and not clean. Towels are old and stained. Amenities are very old fashioned. The gym is very small and always crowded.
On top of that, they charge $32 Resort Fee per day and $ 53 dollars parking per day.
I checked out after the second night when I was supposed to be there for four nights. They did not refund the last two nights, even though they booked the room again to another client.
I will not stay there never again, by any chance.
Overpriced, bad maintenance, old and crowded.

Business Self

6/10

Pleasant

29 Jan 2026

Patricia

Highly overrated. The restaurants are so expensive no one unless you’re rich can afford to eat there. $100 plus for two people to have a salad and an iced tea is ridiculous.

Partner

10/10

Exceptional

28 Jan 2026

Debra

Neat and clean. Staff was very helpful

8/10

Excellent

26 Jan 2026

April

Room was clean

8/10

Excellent

26 Jan 2026

Beverley

Everything was good, only the check in was way too busy and long slow line.

10/10

Exceptional

26 Jan 2026

Ryan

Amazing

6/10

Pleasant

25 Jan 2026

Linda

The concierge was terrible, not helpful at all. Elevator broken on our wing

10/10

Exceptional

25 Jan 2026

Robert

Excellent location to cruise port

Partner

2/10

Poor

24 Jan 2026

Gregory

Dirty. Big gap under door. Noisy

8/10

Excellent

24 Jan 2026

Lori

It was great.

Leisure Family_with_children

10/10

Exceptional

24 Jan 2026

Scott

Hilton was awesome, because of flights we arrived 3hrs ahead of check, they had a room ready with a balcony overlooking the canal and waived the early check-in fee. Place is beautiful, amazing views and pool area. Restaurant has good food and room was clean. Definitely stay here again.

6/10

Pleasant

23 Jan 2026

Marti

Elevator not working and room on 3rd floor. No bell service workers were available to deliver bags to room. Buffet was average to below average for price of $33/person and auto gratuity added to bill. Would not stay again.

Leisure Family

10/10

Exceptional

23 Jan 2026

Chad

Everything was fantastic. The staff were wonderful in every interaction and the bed and pillows were the arbitors of the most comfortable sleep I've had in years.

Business Self

2/10

Poor

23 Jan 2026

Mishka

Elevator not working

4/10

Poor

22 Jan 2026

Nachelle

Parking was a nightmare, the key card never worked. The elevator was out, was told I would get a credit. I haven’t received the credit. I had dinner at the hotel restaurant and was told I would receive a credit and was charged the full amount.

Leisure Partner

6/10

Pleasant

20 Jan 2026

Shante

The rooms were in good condition

10/10

Exceptional

20 Jan 2026

David

Nice stay, great view!

Leisure Partner

4/10

Poor

19 Jan 2026

Mark

The elevator to our room was not working.

Leisure Partner

8/10

Excellent

18 Jan 2026

Eileen

The room was nice, but it was not ready until after 3 PM which was disappointing because I had called and was assured it would be ready by two

Leisure Partner

8/10

Excellent

18 Jan 2026

Mika

Staff was very friendly and helpful. Would have been nice if there were vending machines to get a soda after 9:00 or 10:00

10/10

Exceptional

18 Jan 2026

Sherry

Yes

Friends_and_family Friends

10/10

Exceptional

18 Jan 2026

Janet

The only drawback is the floor plan of the hotel is a little weird to navigate. Three separate buildings and it is not clear from your room number which building you are in. Also... the elevator in my building was out. You had to carry your luggage upstairs. I was alone and going on a cruise. Lots of luggage. Property and room was very clean and the staff was super friendly.

Leisure Self

4/10

Poor

18 Jan 2026

George

Not friendly staff and no one offered to bring luggage in to the check in area. Very unfriendly staff.

Leisure

6/10

Pleasant

16 Jan 2026

Lisa

We took the family to eat at 4:30 for an early dinner, and it was cold so the pool bar/restaurant was not open. They turned us away because it was still happy hour so we walked approximately 1 mile and had to go to another restaurant down the street which was very nice. I can’t believe that you couldn’t get a meal at the Hilton at 4:30 PM on a Thursday evening.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Malcolm

Had a two night stay prior to a cruise, the staff were superb, nothing was too much trouble.
Olive and Sea bar and restaurant was excellent, plenty of food options and also an happy hour.
Breakfast was one of the best we’ve had anywhere with everything you would expect, coffee decent too.
The bedroom was tired and could do with a refurbishment but the bed was comfortable. Had a fantastic view onto the waterfront.
Would definitely stay again.

8/10

Excellent

14 Jan 2026

Leslie

Hotel was beautiful. The only issue we saw was that the food on site was outrageously expensive. My husband and I got 2 pre-made (not very good) sandwiches and 2 bags of chips and it was $45.

10/10

Exceptional

12 Jan 2026

Michael

Appreciated our stay which was so conveniently across from the DCL Destiny terminal.

We requested our tower an upgraded to the cruise ship terminal view.
Was not a fan of the double doors for the bathroom. Our last stay had the one door which slid across if I recall.

Friends_and_family Family

6/10

Pleasant

12 Jan 2026

Jennifer

I paid for a king size bed and they gave me a room with 2 beds

8/10

Excellent

11 Jan 2026

Heather

Great views of the marina, beautiful pool area, convenient to restaurants and services

Leisure Family

8/10

Excellent

11 Jan 2026

Jean

The canal view was amazing. The location is beautiful.
The room was nice, although there was no soap in the bathroom to wash hands with.
Our only real complaint was the location of our room. It was near an exit door and an elevator. People often talked very loudly. We were exhausted after a long day of travel and wanted to sleep early. When we checked in, there was another customer who requested that his room location be changed because of the noise the night before. The hotel was at full capacity, and there was no new room to send him to.
I would stay there again if the room were in a better location.

Leisure Friends

8/10

Excellent

11 Jan 2026

Raymond

Need to open Tiki Bar in it’s old spot.

10/10

Exceptional

09 Jan 2026

Cheryl

Excellent service, easy check in and out amazing view of the cruise ships.

Leisure

4/10

Poor

09 Jan 2026

Tatianna

Terrible decision to go there. The coffee was by far the worst I’ve ever had. I ordered two regular coffees, and both had coffee grounds floating on top. On top of that, the staff preparing the drinks were rude and unhelpful. Definitely not a place I would recommend.

10/10

Exceptional

09 Jan 2026

Jennifer

The room was clean, the staff very polite, and an excellent location!

Friends_and_family Family

4/10

Poor

08 Jan 2026

Gregory

Booked a king balcony. No balcony

Leisure Partner

10/10

Exceptional

08 Jan 2026

Paul and Tammy

The Hilton was very close to the water taxi stop F4 and is adjacent to the Princess ship dock and Disney ship dock.

The room was clean. They do not provide little packs of soap or other amenities by the sink. Nor is there coffee in the room. They do have a busy area by the front desk for snacks, beverages as well as coffee. The Olive restaurant was booked up and required reservations so we went to a nearby Italian restaurant. The pool area was beautiful and faced a waterway. The only drawback was a late 4:00 check in. You can put your luggage in storage and cruise the water taxi for a couple hours. Very popular with cruisers.

Leisure Partner

6/10

Pleasant

08 Jan 2026

Anne

I arrived at the hotel at midnight after travelleing 12 + hours due to massive delays. I had a heavy bag for my upcoming cruise. The elevator was not working where my room was located so I had to go back to the front desk and pay someone to bring my bag to my room. It was not optimal.

Leisure Self

4/10

Poor

07 Jan 2026

Dewitt

Room was well organized clean and neat but the amount of people they have at the hotel wasn’t manageable for the staff. We paid for the view and balcony of the water they switched with room with a credit which wasn’t want i wanted for new years. We used the credit for parking but we had money said we could switch the room but denied the request the next day saying they couldn’t switch someone room? But switched mines lol i truly feel it was bcuz we were black bcuz they didnt deny them white folks anything they asked for but i cud be wrong but still didnt get what i wanted so i didnt see any amenities of the hotel i just bathed and left out might have a better experience if ur white

Leisure Partner

8/10

Excellent

06 Jan 2026

Creig

Everything was nice and clean for the most part. The shower was not the cleanest. The rooftop restaurant was very nice.

Partner

6/10

Pleasant

06 Jan 2026

Andrew

Staff at front desk the first night was extremely nonaccomodating and quite frankly whomever was at font desk should rethink even being in the hospitatilty business

Business_and_leisure Self

10/10

Exceptional

06 Jan 2026

Nuha

He staff was absolutely amazing! We loved the room, the balcony view, and the food was delicious! Highly recommended!

Friends_and_family Family

2/10

Poor

05 Jan 2026

eric

Don’t pay extra for the rooms with water views/balcony as the elevator doesn’t work but they still charge the upgrade fee. Don’t expect your room to be cleaned or towels and coffee to be restocked after day 1. The price doesn’t match the service.

Leisure Family

8/10

Excellent

05 Jan 2026

Lisa

Clean, friendly staff. No amenities in the bathroom.

10/10

Exceptional

04 Jan 2026

Dwayne

The staff was amazing! Great room!

4/10

Poor

04 Jan 2026

Kristina

Room was fine staff was inadequate to handle th
e rush.bbin addition we paid for a king room and they didn't have any available because their elevator was out.