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Hotel Unico Madrid

Madrid · Spain

Calle De Claudio Coello, 67View location

9.4/10Excellent430 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort8.8/108.8
Condition9.4/109.4
Location9.6/109.6
Neighborhood9.8/109.8
Value6.8/106.8
Amenities9.2/109.2
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  • Business hotels
  • Sustainability certification
  • Hotels with spa
  • Luxury collection

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Unico Madrid

Located in the elegant Salamanca district of Madrid, this family-friendly hotel offers 44 rooms and a range of amenities. Built in 2009, the hotel features a lobby with currency exchange, a cloakroom, and lift access.

Guests can enjoy the on-site café and restaurant, while business travelers have access to conference facilities. Internet access, room service, and laundry services are also available.

Each room includes an en suite bathroom with a shower, bathtub, and hairdryer, along with a king-size bed, individually controlled air conditioning, a TV, a safe, and internet access. Massage treatments can be booked for an extra fee.

The hotel's restaurant, Ramón Freixa Madrid, serves a daily breakfast and offers à la carte options for lunch and dinner.

Read more about this hotelShow less

With a stay at Hotel Único Madrid - Small Luxury Hotels, you'll be centrally located in Madrid, steps from Paseo de la Castellana and 13 minutes by foot from El Retiro Park.

This luxury hotel is 0.7 mi (1.1 km) from Puerta de Alcalá and 1.3 mi (2.1 km) from Gran Via. Make yourself at home in one of the 44 individually decorated guestrooms, featuring minibars and flat-screen televisions.

Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have designer toiletries and bidets. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily. Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Madrid?

This hotel has 506 square feet (47 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Transportation services

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Biosphere Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. The property’s restaurant is closed after breakfast on Sunday and Monday. The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This hotel will place an advance authorization equal to the first night's rate and taxes for any bookings where payment for the stay will be made on site instead of at the time of booking.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 29 for children
    • Airport shuttle fee: EUR 110 per vehicle (one-way, maximum occupancy 3)
    • Self parking fee: EUR 39 per night
    • Extended parking fee: EUR 33 per night
    • Early check-in is available for a fee (subject to availability)
    • Rollaway bed fee: EUR 110.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Italian

    French

    Spanish

Nearby attractions

Paseo de la Castellana 0.1 km / 0.1 mi
El Corte Inglés 0.1 km / 0.1 mi
ABC Serrano 0.5 km / 0.3 mi
Plaza de Colon 0.7 km / 0.4 mi
National Archaeological Museum 0.7 km / 0.5 mi
U.S. Embassy 0.8 km / 0.5 mi
Puerta de Alcalá 1.1 km / 0.7 mi
Calle de Alcalá 1.1 km / 0.7 mi
El Retiro Park 1.1 km / 0.7 mi
San Camilo Hospital Quirón 1.2 km / 0.7 mi
Plaza de Cibeles 1.4 km / 0.9 mi
Paseo del Prado 1.4 km / 0.9 mi
Plaza de Chueca 1.5 km / 0.9 mi
Hospital de La Princesa 1.5 km / 1 mi
Movistar Arena 1.6 km / 1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2011
  • Total number of rooms: 44
  • Number of floors (main building): 4
  • Double rooms: 37
  • Junior suites: 5
  • Suites: 1
  • Accessible rooms: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 57 more facilities & services
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Bicycle hire serviceExtra charge
  • Babysitting service
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Library
  • Electric kettle
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Business centre
  • TV lounge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Biosphere Certified
  • Breakfast buffet
  • À la carte lunch
  • À la carte dinner
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Hotel Unico Madrid

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Hotel Unico Madrid

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Hotel Unico Madrid

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hotel Unico Madrid

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX-1

    Photos are not available for this room type.

    Hotel Unico Madrid

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Hotel Unico Madrid

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Hotel Unico Madrid

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hotel Unico Madrid

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hotel Unico Madrid

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GARDEN VIEWSINGLE • GARDEN VIEWSGL.GV

    Photos are not available for this room type.

    Hotel Unico Madrid

    SINGLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GARDEN VIEWDOUBLE • GARDEN VIEWDBL.GV

    Photos are not available for this room type.

    Hotel Unico Madrid

    DOUBLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin GARDEN VIEWDouble or Twin • GARDEN VIEWDBT.GV

    Photos are not available for this room type.

    Hotel Unico Madrid

    Double or Twin GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Hotel Unico Madrid

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Hotel Unico Madrid

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 1 Bedroom • 28 m²DBL.DX
    DOUBLE DELUXEPhoto unavailable5 photos

    Hotel Unico Madrid

    DOUBLE DELUXE

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–3 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Room amenities

    • Hi-fi
    • Bathtub: 1
    • Shower
    • Bathroom: 1
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Minibar
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hotel Unico Madrid

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH VIEWSDOUBLE • DELUXE WITH VIEWSDBL.DX-WV

    Photos are not available for this room type.

    Hotel Unico Madrid

    DOUBLE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hotel Unico Madrid

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hotel Unico Madrid

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hotel Unico Madrid

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Hotel Unico Madrid

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXE GARDEN VIEWDouble or Twin • DELUXE GARDEN VIEWDBT.DX-GV

    Photos are not available for this room type.

    Hotel Unico Madrid

    Double or Twin DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LUXURYSUITE • LUXURYSUI.LX

    Photos are not available for this room type.

    Hotel Unico Madrid

    SUITE LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXE GARDEN VIEWSINGLE • DELUXE GARDEN VIEWSGL.DX-GV

    Photos are not available for this room type.

    Hotel Unico Madrid

    SINGLE DELUXE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX-GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hotel Unico Madrid

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Unico Madrid

9.4
Excellent
430 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
8.8 /10
Condition
9.4 /10
Location
9.6 /10
Neighborhood
9.8 /10
Value
6.8 /10
Amenities
9.2 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
BRAD
Great hotel in great location
Partner
10/10
Exceptional
10 Jun 2026
Paolo
People at breakfast are amazing!!
Partner
6/10
Pleasant
06 Feb 2026
Marina
Unfortunately there was no hot water for over 24 hrs plus. I moved to the sole room in the groundfloor with a bit of water and not for long. Problem was with a pump. These things cannot happen in a 5 star hotel with matching price.
Leisure Self
10/10
Exceptional
22 Jan 2026
James
Great location
10/10
Exceptional
17 Oct 2025
Alfonso
Located in the heart of Salamanca, you cannot find a better location than this in Madrid. 100% walkable area, the best boutiques and restaurants near by, beautiful property, excellent warm service and great breakfast. Totally recommended!
Leisure Family
10/10
Exceptional
08 Oct 2025
Victor
❤️
4/10
Poor
16 Sep 2025
Adriana
Not worth the hype! Hotel pretty basic for the price (old, very uncomfortable beds, amenities and buffet were pretty basic) Not what I would expect from a hotel this category and price. Would not recommend. Will not return.
Leisure
6/10
Pleasant
09 Jul 2025
Stella

Great location, luxurious, rooms snug, bad service

Prime location in Barrio de Salamanca, its clean, nice and luxurious. Great breakfast. Rooms are quite smaller than advertised, service is sub par, if you can avoid Hotel staff your experience will improve. Good for short trips with little luggage.
Friends_and_family Family
10/10
Exceptional
27 Apr 2025
Alberto
everything was good thanks
Business_and_leisure
10/10
Exceptional
09 Mar 2025
Miriam De Lourdes
At Único Madrid you feel like at home! Excellent staff and property.
Business_and_leisure Self
6/10
Pleasant
19 Feb 2025
Yanira

Personal experience and expectations

The hotel is nice, but not meet the expectations for a five-star rating. The lobby and decoration did not match the anticipated standard. The hotel is too expensive compared to other four-star hotels in the area that are in better condition. We expectated more luxurious amenities.
Partner
10/10
Exceptional
12 Feb 2025
Jaime
Very helpful and friendly staff. First class s
Leisure Family
10/10
Exceptional
07 Dec 2024
Oscar
Excellent customer service, very friendly staff. The location of this hotel is convenient; plenty of shops, restaurants, and museums/parks within a short walking distance.
Leisure Family
10/10
Exceptional
18 Mar 2024
Jose
Staff is extremely professional and friendly. Breakfast is one off the best I have seen in the last few years. Rooms... even with an upgrade are on the smaller side.
Business_and_leisure Family
10/10
Exceptional
20 Dec 2023
Alejandro

Mejor servicio imposible

Servicio impecable. Atención al detalle
Partner
8/10
Excellent
12 Nov 2023
Verified traveler
Excelentes atenciones y servicio, lo único deficiente es que las habitaciones son muy pequeñas y mucho ruido del exterior.
Partner
10/10
Exceptional
26 Sep 2023
carlos
Excelente service and location
Leisure Partner
10/10
Exceptional
05 Jun 2023
Jose
Excellent
Leisure Family
10/10
Exceptional
03 Apr 2023
Patrick
Rooms could do with slight touch up, but the location is great and all of the staff are PHENOMENAL…!!!! Will definitely be booking again soon..
Leisure Self
10/10
Exceptional
28 Mar 2023
christine
Beautiful and charming hotel on a quiet street. Service was top notch. If you want to stay around the Salmanca neighborhood I would highly recommend this property. Comfortable room with lovely amenities.
Leisure Partner
10/10
Exceptional
28 Feb 2023
Sonia Santos
Excellent location in the area of Salamanca! Great restaurants and stores next door. Very nice and clean room . Super friendly staff! Thank you for everything :)
Leisure Family
10/10
Exceptional
06 Jan 2023
Monica
Mazing hotel, amazing staff, amazing service, amazing location!
Leisure Partner
10/10
Exceptional
30 Dec 2022
Eduardo
Staff attention
Leisure Family
10/10
Exceptional
22 Jun 2022
VSA Designs
Beautiful property. Perfect location.
Leisure Self
10/10
Exceptional
28 Feb 2022
Pascale
I wish you can control your room temperature it was very hot in the room
Leisure Self
8/10
Excellent
13 Nov 2021
Devi
Great location and a charming hotel to stay in. Really enjoyed it.
Leisure Family
8/10
Excellent
18 Sep 2021
Miosotis
No review
Leisure Self
8/10
Excellent
19 Jul 2021
Verified traveler
Great location. Cute hotel. Rooms are super small.
Leisure Family
6/10
Pleasant
22 Mar 2021
Verified traveler

Location Location, not the rooms or the service

Rooms are micro unless you are in a junior suite. Service is not where it should be.
Business
10/10
Exceptional
09 Feb 2020
Manny
Everyone of the staff wanted to make our stay better
Leisure Family
10/10
Exceptional
03 Jan 2020
Verified traveler
The location was excellent. The staff were very friendly and helpful with making suggestions and reservations. The hotel was stylish, quiet and luxe!
Leisure Partner
10/10
Exceptional
01 Jan 2020
Michelle
The staff was so professional, friendly and helpful. Beautiful hotel! Great location and amazing staff!
Friends_and_family Family
10/10
Exceptional
08 Sep 2019
Vivian

Good services

Excellent services, good food and location
Friends
8/10
Excellent
02 Aug 2019
Cathleen

Almost Perfect

The location is wonderful, right in the middle of a high-end shopping district. The hotel has great amenities and the staff went out of their way to make the stay perfect. The bathroom was gorgeous...we stayed in a junior suite. The breakfast was remarkable. A lovely, full-blown spread in a beautiful indoor/outdoor space. The only reason I didn't give it 5 stars is because the bed was way too firm. It must be a common complaint because they immediately offered a pillow-top that housekeeping put on. But I understand they will be getting new beds this month--Aug 2019--so that may not be an issue anymore. The other thing was only slanted ceiling windows in the suite...no side windows...which I prefer. But they do have some rooms with regular side wall windows.
Because they are partners with the Principal Hotel, they have a van which we got to take advantage of on one occasion. And again, the staff went out of their way to make the stay right...we changed rooms twice!
It's a smaller boutique hotel, not a grand hotel, but again...great location.
Partner
10/10
Exceptional
29 Jul 2019
Ellen
Best staff ever!
Partner
10/10
Exceptional
24 Mar 2019
Verified traveler
Super friendly staff went above and beyond to find me room that fits my need
Business Self
10/10
Exceptional
14 Feb 2019
Verified traveler

Excelente

Hotel moderno, cómodo, excelente ubicación, las personas muy amables. La cama un poco dura para mi gusto y la habitación chica pero suficiente para dos personas. Regresaría sin dudarlo.
Partner
10/10
Exceptional
04 Feb 2019
Verified traveler
The location is simply unbeatable. Beautiful property, large modern rooms. But it was the service which made it stand out. An example: as I was checking out, inenquired where to ship a large number of musical instruments, to England (!). The staff immediately offered to do it for me.
Business_and_leisure Family
10/10
Exceptional
31 Dec 2018
Costis
We visited as a family for 3 days around Christmas time. We had a fantastic time in Madrid. The hotel is great. The rooms are large, very well appointed, with lot's of light and quiet. The common rooms of the hotel are very comfortable, never very busy, and great for a short burst of work (if needed). The staff is remarkably helpful and always with a smile. The gym is at the basement -- very functional, but not crowded.

The hotel is situated in the Salamanca area, a great part of the city, with many shops, restaurants, cafes in close walking distance; and the museums in 15min walk away. The hotel is on a quiet street, so it is not affected by the activity one block away.

Overall a great experience, both as a family and as a couple.
Family
10/10
Exceptional
11 Oct 2018
Marc
Th accommodations were excellent, the location was splendid near all important sites, and the staff was uniformly wonderful
8/10
Excellent
30 Sep 2018
Verified traveler
Not sure it is a 5 stars hotel. I think it is a boutique hotel with 4 stars.
10/10
Exceptional
26 Sep 2018
Verified traveler
Wonderful service! Thank you!
10/10
Exceptional
20 Sep 2018
Francisco
Exceptional service from the entire staff
Partner
10/10
Exceptional
27 Jun 2018
Alida
Excellent
Friends
10/10
Exceptional
19 Jun 2018
Verified traveler
In the middle of everything in Madrid,
Very close to shopping, nice restaurants
Michelin star restaurant inside Ramon Freixa
Very friendly staff
A real gem in Madrid
10/10
Exceptional
12 Jun 2018
Marc
Perfect location, wonderful hotel, attentive staff, great breakfast. One of the best hotels to enjoy Madrid.
10/10
Exceptional
10 Jun 2018
Verified traveler

Wonderful Landing

Very helpful staff. Comfortable room. Good location. Easy walk to Prada. Very near boutique shopping.
10/10
Exceptional
30 Apr 2018
Verified traveler

Flawless

From the staff to the decor to the cleanliness of the rooms and common areas, everything about this property is on point. The location is perfect, it is Located in a beautiful street in Salamanca neighborhood, so it has a “home” feel. Hands down the best boutique hotel in Madrid right now.
10/10
Exceptional
27 Mar 2018
Verified traveler
Excellent experience. I would recommend it with my eyes closed. The location is the best in the city and you can walk to everywhere from here.
8/10
Excellent
29 Jan 2018
Duarte

Loved it

All perfect, buy for a 5 star you always need to be picky, so... The room was a bit weird with the ceiling being diagonal but it was gewat
Partner
10/10
Exceptional
29 Dec 2017
Steve

Nicest hotel with the nicest staff

This is an amazing hotel with wonderful staff, beautiful rooms, and great breakfast buffet in a perfect location in the Salamanca neighborhood. We are going to check back in tomorrow because we enjoyed it so much.
Partner
10/10
Exceptional
04 Nov 2017
Giacomina

Best hotel to stay in Madrid

Great location; walking distance to most major sightseeing and shopping areas in Madrid.
Very friendly hotel staff, upgraded our room at arrival due to my birthday!
8/10
Excellent
21 Oct 2017
ricardo

On the spot

Nice staff, good breakfast and fine sitting rooms, (smalish..) but skylight-only room ruins experience.
4/10
Poor
27 Sep 2017
Martin

Maintenance

We loved the area, the hotel decoration is beautufull
Unfortunatly there were many things they didnt work properly, like, hot water, internet, tv controls at the gym
I think it needs maintenance
Partner
10/10
Exceptional
21 Aug 2017
Verified traveler
Great location, staff, breakfast, and rooms!
6/10
Pleasant
05 Jul 2017
Margaret

Needs better management.

Amazed that a 5 star Relais and Chateau hotel has no one to greet you upon arrival.
My 78 year old husband and I had to carry our luggage up a flight of stairs to the lobby ourselves only to find one person at reception who couldn't acknowledge us until he finished a very lengthy telephone call.
Our room was very small but the king bed was very comfortable.
The hotel lobby was very nice compared to the room floors with dodgy and dark corridors.
The concierge gave us a great local restaurant suggestion.
Expected to sit in the garden after coming home from dinner but the tables were littered with bottles and the restaurant was closed.
Smart area with luxury shops and nice streets to stroll.
Partner
10/10
Exceptional
04 Jul 2017
enrique

5 star boutique hotel near the best stores.

excellent choice if you want 5 star service at a discount to the big chains.
Partner
10/10
Exceptional
25 Jun 2017
James

Warm, charming and beautiful hotel, perfect area

From the moment i arrived i knew i was in for a real treat. As a global business executive I am privileged to stay in many great hotels around the world and particularly enjoy small local luxury hotels if possible. Unico is on of the best i have experienced. the staff was amazingly attentive, almost like luxury Tokyo, but left you alone in just the right way. the common space is really well appointed and the rooms sheer decadence.

I also loved the location. it is nestled in the best neighborhood of Madrid and is in easy walking distance to the best restaurants, shopping and the museum district. it is a guaranteed good place to stay.
Partner
8/10
Excellent
20 Jun 2017
Expedy

Great location and top service

I always stay here, and do not think I will change it for another hotel. The Staff is very well trained and friendly. Rooms always clean and in very good condition, breakfast is very good and the area is the best in Madrid.
Partner
10/10
Exceptional
25 May 2017
Verified traveler
Nice holiday stay at Unico Hotel.
Partner
10/10
Exceptional
08 May 2017
Cami

nice neighborhood, delicious breakfast

Very nice hotel, staff was very well trained and helped us with restaurant suggestions and reservations. Breakfast was delicious! would definitely stay there again.
Partner
10/10
Exceptional
26 Mar 2017
jose

A place to visit again

I was great hotel in good location close to shopping.
And this most exclusive barrio of Madrid
10/10
Exceptional
09 Jan 2017
Carmen
The Hotel is charming, small however just amazing...staff is helpful and overall it was great...definitely my place to stay inMadrid
Family
10/10
Exceptional
09 Jan 2017
A

The hotel's location is simply great.

The staff is marvelous specially the front desk person during 12-ish o'clock. He is very personable. I e-mailed earlier before arrival to request for a recommendation where to spend the New Year's Eve celebration. Promptly got an answer complete with menu and prices . Requested again for a walking distant venue (same), got an answer with approximate number of minutes.
We want to try the 2 star restaurant of the hotel but was unable to because it was fully booked. The front desk tried to squeeze as in~ still no table! We have to make a reservation to this restaurant the moment we book the hotel again. Staying with Unico was definitely a delightful experience.
10/10
Exceptional
26 Dec 2016
Verified traveler
Excellent service and location. Staff was very helpful and exceeded my expectations. I definitely return in the near future.
10/10
Exceptional
15 Dec 2016
Verified traveler
Had a great 3 nights stay, excellent service & clean. Perfect location for shopping. Quiet & not so busy road. Will stay there again next time.
Partner
10/10
Exceptional
23 Nov 2016
Alexandra

Wonderful hotel with exceptional service

We loved the Unico. Wonderful service, intimate scale, beautiful design, great location. Everyone was so kind and helpful with our very active toddler, and the garden was great for him to run around in. We thought the room was a tiny bit small for a deluxe king, and we would have loved to get into the restaurant, but it only has 6 tables and was booked weeks ahead. We wish we had known to book a table as soon as we booked the room. But these are very minor complaints. The Unico is a truly fantastic hotel!
Family
8/10
Excellent
02 Oct 2016
Duncan

Modern and stylish hotel

Lady at reception are this stay for us, going out of her way to make sure our stay in Madrid was awesome.
10/10
Exceptional
01 Oct 2016
Myles

A Lovely Hotel in the Middle of Salamanca

We chose this hotel based on the description in Expedia and its location. It was within walking distance from the Prado and Park Retiro while lying in the finest shopping district in the city with quiet, tree-lined streets, but just blocks away from the action. Besides the shopping, Salamanca offers wonderful restaurants and breakfast places. That being said, there is a terrific restaurant right in the hotel.

Everything about the hotel was A-1. There were snacks available all day in one of the two lovely lounges, the staff was very kind, helpful, and knowledgeable. If (when) we return to Madrid we would be happy to stay at the hotel Unico again.
10/10
Exceptional
30 Sep 2016
Verified traveler

First class hotel in quiet, upscale neighborhood.

Neighborhood has many restaurants of all types and price ranges, and some of the best shopping in the city.
10/10
Exceptional
05 Sep 2016
Peter

very nice hotel experience

My son and I enjoyed the luxury appointments of this hotel. Unlike a similar hotel hotel in Seville with a significantly lower overall cost, the service was somewhat less. During check out it is noted that a female guest complained that her room was 85 degrees due to a broken air conditioner.
Family
10/10
Exceptional
07 Jun 2016
Verified traveler

GREAT HOTEL AT A WONDERFUL LOCATION!

More than we expected! Absolutely amazing.
Partner
10/10
Exceptional
02 Jun 2016
Stavros

Gem of a boutique hotel

Gem of a boutique hotel with a Michelin one star restaurant and a lovely garden located in one of Madrid's up market neighbourhoods. Rooms are clean and functional and service is friendly. Love the complimentary jamon mini sandwiches served at lunch in the lounge. Given the standard of the hotel, management should consider investing in better mattresses and offering a more extensive room service menu and wine list. These are relatively minor issues however and food wise there are many options within a 5 minute walk from the hotel including the Gourmet Club at the nearby El Corte Ingles.
10/10
Exceptional
13 May 2016
Verified traveler

very good

great location, friendly staff.....nice bed and room, a bit small
10/10
Exceptional
10 Apr 2016
Verified traveler

Amazing hotel

We spent wonderful days in Marrakech. The staff was amazing.
Family
10/10
Exceptional
02 Apr 2016
MR

Excellent hotel in a great location

Very good hotel. Everything was great. Will be happy to stay there again.
10/10
Exceptional
19 Feb 2016
Verified traveler
Great Location, great Staff, quality service. Best hotel in Madrid.
10/10
Exceptional
30 Jan 2016
Verified traveler

A Spanish Standout

Hotel Unico is a little oasis located on a quiet street in the Salamanca neighborhood of Madrid. It was warm, welcoming and extremely clean. The superb staff was gracious and very helpful. This hotel was truly our home-away-from-home during our stay in Madrid.
10/10
Exceptional
23 Dec 2015
Verified traveler

Perfect location in fantastic, chic neighborhood!

This hotel is so unique and makes you feel special the moment you arrive. It's located in a neighborhood with lots of beautiful boutiques, high end fashion shops, restaurants and bars. You really can't go wrong! The design is very nice and also includes a 2 star Michelin restaurant. Highly recommended!
10/10
Exceptional
19 Nov 2015
Verified traveler

Superb hotel- Madrid

Amazing staff especially Fuad
10/10
Exceptional
21 Oct 2015
Verified traveler

A great little hotel in the best neighborhood

Our group was really pleased with this hotel:
- Great staff always thinking ahead in how to serve you
- Excellent bed!!!
- Clean, modern, nice size rooms
- Espresso machine in the room
- The best internet connection I´ve been offered in European hotels
- Barrio Salamanca is the best location in Madrid

I can only think of two negatives in regards to the room:
- The bathroom lights can only be turned on/off from outside (this is dumb... I had to turn on the bathroom lights with the door open and ended up bothering my wife who was in bed)
- The closets are located in the entrance hallway (good) but the doors hit one against the other making it difficult to use
Family
6/10
Pleasant
15 Oct 2015
Verified traveler

Overpriced Small Luxury Hotel

The location is great. The Hotel is indeed a small luxury hotel, but nor the service nor the facilites pays of for the price per night. We found it extremely expensive for what you get. We beeb to many Small Luxury Hotels around the world and not only services but hotel facilities and room comfort are better.
10/10
Exceptional
09 Oct 2015
Verified traveler

Great

First time in Madrid. Close to everything I needed.
10/10
Exceptional
21 Sep 2015
Larissa

Great hotel in a posh neighborhood

The Unico Hotel lived up to the reviews and my expectations. I usually look for more economical hotels, but decided to splurge, and needless to say it was worth every penny. The staff and lobby are very welcoming and they had snacks and drinks readily available as we checked in. Our room was very comfortable and quiet. The Goya metro spot is a 10 minute walk from the hotel. The neighborhood is pretty sleepy after hours, but it is definitely safe and peaceful.
Partner
8/10
Excellent
23 Jul 2015
Carlos

Very nice hotel!!!!

Great location! Very near from museums , restaurant and shopping centers
10/10
Exceptional
19 Jul 2015
Oscar

fantastic stay

This was the best hotel where my wife and I stayed while traveling through Spain for 2 weeks. It felt like our home away from home. Hotel staff were courteous, friendly, and willing to take the extra step! Will be going back if we are lucky enough to visit Madrid again!!
Partner
8/10
Excellent
18 Jul 2015
john

Unique Unico

fine hotel. Excellent service. Great neighbourhood for eating and shopping. Would definitely stay again. Excellent boutique hotel.
Partner
10/10
Exceptional
14 Jul 2015
DaveRudd

The perfect location for shoppers

This lovely modern hotel is located in the Salamanca district of Madrid. That means the museums (Prado, Thyssen-Bornemisza) are either a long walk or a cab ride away. But there are dozens of boutiques -- mostly local brands on the small streets, The Usual Global Suspects on the major thoroughfares -- right outside your door. An excellent gourmet food and wine shop is across the street, and nearby you'll find a branch of Joselito, who make the best Iberico ham in the country.

Unusually for a boutique hotel there is a library, a sitting room, and a beautiful garden where you can relax and add up the bills from all that shopping.

The rooms are reasonably spacious, with good bathroom facilities. The rooms on the top floors have slanted ceilings (which I don't like) with skylights (which I do). A high-tech shuttering system ensures a good night's sleep.

The two-starred restaurant will be getting a third star before long. It's outstanding, relaxed, accommodating, and highly recommended. Breakfast in the garden is also a treat.

The staff is exceptionally helpful and friendly, perhaps the best we encountered in Spain.

We stayed at three different hotels in Madrid, and this is definitely the best. We'll be back!
10/10
Exceptional
07 Jul 2015
June

Great hotel and great neighborhood

This is a fantastic hotel and a great deal. We had booked a hotel on Gran Via and it was terrible and were able to get this great hotel for the same price. It was a whole world of difference. The service is excellent and the neighborhood is amazing. I highly recommend this hotel.
Family
10/10
Exceptional
24 Jun 2015
James

Great down time

Great. I needed some down time and I got it. Really Sey me up for next part of trip. Staff very helpful. Hotel well run. Great part of town.
10/10
Exceptional
13 Jun 2015
ett

Great Boutique hotel in the center of Madtid

Friendly staff, rooms are pretty comfortable, best location
8/10
Excellent
04 Jun 2015
Stavros

Boutique Gem

A real gem of a boutique hotel in one of Madrid's poshest neighbourhoods.
10/10
Exceptional
01 Jun 2015
Kimberley

Absolutely wonderful!

Gorgeous hotel! Beautiful location! Wonderful staff! Our stay could not have been better at this perfect boutique hotel in the Salamanca district of Madrid. They've thought of everything here!
Family
10/10
Exceptional
18 Apr 2015
Verified traveler

Best for shopping

Nice boutique hotel situated in a really nice shopping and dining district. Museums are walking distance. Fantastic service, beautiful decoration and good breakfast too.
I will return!
10/10
Exceptional
02 Apr 2015
Verified traveler

Great hotel

A stylish hotel in a great part of madrid. The staff were very helpful and genuinely interested in helping. The hotel room was spotless snd decorated in an elegant chic style. The rooms have blue ray players and a selection of DVDs if you wanted to borrow them.
The hotel is in the sleek shopping district with plenty of great restaurants and very close by.
We walked everywhere from the hotel. The retiro park is a 10 minute walk away and the museum del Prado about 20 mins away so you are close to everything but not smack bang in the middle which we quite liked.

A great hotel!
10/10
Exceptional
26 Mar 2015
ellen

Best hotel in Madrid

From the moment we walked into this hotel the we knew it would be a wonderful experience. The rooms were beautiful the location perfect and the staff was tremendous!!
8/10
Excellent
23 Feb 2015
Natasha H.

Short Stay

I chose this hotel because I like the style and quaint charm boutique hotels offer. Unico Madrid was perfectly located, I loved walking around the area near the hotel, lots of boutique shops. The staff were extremely helpful. I apologize for not remembering names. Everyone was very friendly and helped me and my brother arrange dinners, tours, and even last minute reservations for New Year's Eve. The only complaint that I have is the wi-fi service. Literally, I've been all around the world in some very remote third world countries with better wi-fi than here. If wi-fi is not something you care about, this is the perfect hotel. However, my brother and I were extremely disappointed with the lack of consistent and efficient wi-fi access.
10/10
Exceptional
03 Dec 2014
Chris

Luxury hotel in the best neighborhood of Madrid!

We loved staying in this luxury boutique hotel in Salamanca! The hotel and neighborhood were perfect for our first visit to Madrid. The neighborhood is filled with the best upscale shops, and restaurants that are frequented by locals, not tourists. The hotel is beautiful, and well-equipped in every way.
10/10
Exceptional
18 Nov 2014
Enas

Amazing cozy hotel

Loved my stay at hotel unico. Very cozy & has great location in center of Madrid. Famous shopping street Serrano just few minutes walk. I would definietly stay in it again!
10/10
Exceptional
06 Nov 2014
Jamie

The best of Madrid

Lovely hotel, Lovely Staff... Def going back! *breakfast is a must!
Partner

Location & surroundings

Hotel Unico Madrid
Calle De Claudio Coello, 67, Madrid, Spain

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Hotel Unico Madrid

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