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Jardines Boutique

Madrid · Spain

Jardines 11 1dView location

7.8/10Very good151 Reviews
Cleanliness8.6/108.6
Service8.0/108.0
Comfort8.0/108.0
Condition7.8/107.8
Neighborhood8.2/108.2
Amenities7.2/107.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Jardines Boutique

With a stay at Jardines Boutique, you'll be centrally located in Madrid, steps from Gran Via and within a 5-minute walk of Puerta del Sol. This pension is 0.7 mi (1.2 km) from Congress of Deputies and 0.9 mi (1.4 km) from Royal Theatre.

Stay in one of 8 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-in and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Concierge
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No elevators No front desk Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Nearby parking fee: EUR 24 per day (33 ft away)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Italian

    French

    Spanish

Nearby attractions

Gran Via 0.3 km / 0.2 mi
Casino Gran Via 0.3 km / 0.2 mi
Calle de Alcalá 0.3 km / 0.2 mi
Preciados Street 0.4 km / 0.2 mi
El Oso y el Madrono 0.4 km / 0.2 mi
Puerta del Sol 0.4 km / 0.2 mi
Plaza de Canalejas 0.4 km / 0.2 mi
Plaza de Callao 0.6 km / 0.4 mi
Congress of Deputies 0.6 km / 0.4 mi
Plaza de Santa Ana 0.6 km / 0.4 mi
Plaza de Chueca 0.7 km / 0.4 mi
Plaza Mayor 0.7 km / 0.4 mi
Paseo del Prado 0.7 km / 0.4 mi
Teatro La Strada Gran Via 0.8 km / 0.5 mi
Plaza de Cibeles 0.9 km / 0.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

No room details available for this hotel.

Guest reviews

What other guests saying about Jardines Boutique

7.8
Very good
151 Reviews
Cleanliness
8.6 /10
Service
8.0 /10
Comfort
8.0 /10
Condition
7.8 /10
Neighborhood
8.2 /10
Amenities
7.2 /10
50 reviews shown
10/10
Exceptional
11 Jul 2026
Angelica
En muy buena ubicación
Partner
10/10
Exceptional
26 May 2026
Carlos
Excelente ubicación y la habitación ideal para descansar!
Partner
8/10
Excellent
18 May 2026
Casey-Lee
Nice big bed, no balcony, not sure we had the room we booked but its in a good location and good price. Very clean!
Partner
8/10
Excellent
06 May 2026
Shuet Ying
My room have no window and not very bright which they have mentioned because we booked on hotel.com it’s not showing the info. I booked on here because I saw the photo from hotel.com have windows and looks bright. Also my bathroom door is broken, so the water when shower keeps splashing out…
However the location is really close to the center. I think the price mainly pay for the convenience of the location.
Friends_and_family Family
4/10
Poor
22 Apr 2026
Nicola
The room was perfectly located right in the heart of Madrid. However it was very basic. We had three hangers between two of us, there were no shelves or hooks to put your clothes. They provided one coffee sachet and two sugar sachets, no milk or tea. No bin for the room. There was no attention to detail at all. This was a shame as it could have been so much nicer with a little love.
Partner
6/10
Pleasant
21 Apr 2026
Laura
Good location for touring the center of the city but not much else. Room was tiny and didn't feel particularly clean or well kept up. Not bad enough for me to switch hotels but definitely wouldn't stay here again.
Self
8/10
Excellent
18 Apr 2026
mauro
Perfect location, really nice place, a bit cold at the night. Loved that it has lockers before and after check in/out. Would recomend
Partner
8/10
Excellent
08 Apr 2026
Jake
The access and shutters to one of the balconies was broken which really affected how nice the room felt. The room was pretty small and basic but other than the window everything worked ok
Partner
6/10
Pleasant
09 Mar 2026
Anisa Rose
The room was lovely! However it was quite loud on the weekend with partiers so we woke up ever other hour and didn’t get much sleep. People vomiting and doing the deed loudly lol! The entrance was in an alley near the city centre so sort of expected. Entrance instructions weren’t super clear, you have to go up several flights of stairs to get to the “1st floor” where they said our room was. Otherwise it was really clean and the available lockers were really convenient! Access the the city centre was perfect for walking.
Family
8/10
Excellent
06 Jan 2026
Michel
Nice place very convenient walking distance from hran via and restaurants
Leisure Family
8/10
Excellent
20 Dec 2025
Solomia
Location was excellent. Room was clean but not luxurious.
Friends_and_family Family
8/10
Excellent
15 Apr 2025
Rubia
Localizao é maravilhosa
Leisure Family
8/10
Excellent
04 Apr 2025
Salma
Very close to everything. Communication with the host was very smooth and the property has easy access with the advantage of the locker.
Leisure Friends
10/10
Exceptional
17 Mar 2025
michael
After our arrival we chose to go stay elsewhere. The place was filthy, graffiti on the outside of the front door. Upon entry to the lobby it was dark, dirty and stinky trash cans inside. There wasn’t any staff. The location would have been great if we felt comfortable but we didnt so we left and stayed at the hard rock hotel in Madrid. We feel like the place was advertised as something more than it was. Unfortunately I was charged 350 $ for my full stay of 2 nights by Expedia but didn’t spend 10 minutes there
Leisure Partner
8/10
Excellent
07 Mar 2025
Tania Lopez
Excelente Ubicacion!
10/10
Exceptional
04 Dec 2024
Perpetuo
The staff on this place was great. They cleaned everyday during our stay. Communication is through mobile and email. Remember this before booking: this is a room with bathroom. No front desk. Both we understood and we didn’t have any problems. Everything was walkable distance. Restaurants, center in Madrid , grocery store you name it. The place was clean. Smells great in the hallway since the washer for the cleaners is by the hall. This street is very busy. If you are a light sleeper this might be an issue. My family enjoyed it. We felt safe. Police dept was just outside as well. There is a luggage locker in case you come in early before check in. I highly recommend this place. We would come back again.
Leisure Family
8/10
Excellent
19 Nov 2024
Fanny
Good place
Leisure Family
8/10
Excellent
04 Nov 2024
Daniel
Pros: Really good location. Easy to get in. Fast response host
Cons: paper thin walls. Light in bathroom could be cosier.
Leisure Self
8/10
Excellent
28 Oct 2024
Karla
Great location, few blocks from Puerta del sol
Leisure Partner
10/10
Exceptional
20 Sep 2024
Cuauhtémoc
A really nice option for staying in the heart of Madrid
Leisure Partner
10/10
Exceptional
07 Jul 2024
Carolina
Excellent room. Modern clean. Very good air conditioning. Great system to leave luggage pre/after check-in.
Leisure Family
10/10
Exceptional
14 Jun 2024
Antonio
Stayed for one night. Convenient location in the city.
Leisure Partner
10/10
Exceptional
17 Apr 2024
John
No view too dark
Self
10/10
Exceptional
17 Sep 2023
Adam
Central location 1 minute walk from Gran Via and the Metro.Communication with the hotel beforehand was very clear and easy too. Room was big and had everything we needed. The room was also very quiet as it didn't face the street. Would stay here again and would recommend to anyone!
Leisure Partner
6/10
Pleasant
22 May 2023
Luis Enrique
bien por el precio
2/10
Poor
13 Apr 2023
Alisa

Awful

This is not a hotel/ We didn't get a code to enter, and there is no reception. I had trouble finding anyone working there. This is a hallway with several rooms. Pictures are misleading. No reception, no security, and no safe in the room. We ended up going to another hotel.
Friends_and_family Family
8/10
Excellent
14 Mar 2023
Toby
It was mainly a place to sleep and it served it's purpose. The bed was more comfy than expected and I wish I knew what the pillows were. I got what I expected
8/10
Excellent
21 May 2021
Michal

Decent place lacking of professional service

Generally the apartment/room was nice a spacious although as I got a room at the back/inside (internal) of the building there was rather no possibility to get any fresh air or decent daylight. I have attempted to contact the “reception” to enquirer if there would be possibility of later checkout (hotels.com messaging, directly by email and on provided number by text) - no reply whatsoever.

Additionally, as I had some morning work meetings, wifi wasn’t much help either. After connecting (what was almost impossible as the connection was dropping) got a message that there’s no internet connection. Tried to contact the “reception” on provided number but with not much luck!
Business Self
8/10
Excellent
22 Jul 2020
Verified traveler
Very easy check in- check out with only one code. It was super great to have the storage luggage at our disposition for the rest of the day after the check out. The room is quite small but super clean with air conditioning good tv a fridge...the location is great at the center of everything yet not in a noisy street
Partner
2/10
Poor
11 Mar 2020
Verified traveler

Horrible experience

The only place I regret staying at in Madrid. This is not a hotel as advertised and the picture does not reflect the actual room. The owner was very rude as well.
Partner
6/10
Pleasant
30 Jan 2020
Verified traveler
I likes that the property is in a close location to everything and within walking distance. Although it didn't quite look like the picture it was still a good room for the time we spent there.
Leisure Partner
4/10
Poor
22 Jan 2020
Verified traveler
We stayed at this hotel just one night and this was enough. I have very long hair, so when I realized that a hair dryer doesn't work and we have to go to the airport it was like a disaster for me. Just want to remind that it's winter and hotel doesn't have reception to go to ask for another one. Secondly, we've mentioned a blood stain on the duvet cover, I think it was not hard to guess how we felt.
Leisure Partner
6/10
Pleasant
29 Dec 2019
Verified traveler
Tiene muy buena ubicación, estaba limpio y cómodo. Sin embargo, no es un hotel por lo que no tiene recepción. 72 horas antes de tu estadía debes pedir las instrucciones para el check in a través de correo electrónico o vía telefónica. El ruido en el lugar fue excesivo. Se escuchaba lo que sucedía en las otras habitaciones y sobretodo en el pasillo (las maletas al correr, las entradas y salidas de otras personas, empleados de limpieza hablando y otros huéspedes).
Leisure Partner
10/10
Exceptional
21 Dec 2019
Brian

Central

Clean room. Very central. Coded entrance so can ‘check in’ anytime. Would stay again
Friends_and_family Friends
2/10
Poor
08 Nov 2019
Rahul
Just a two star property with basic amenities. The service staff for the most part is unavailable. You rely on Whatsapp to communicate with staff. The bathroom is small. No toothbrush or toothpaste was provided. I would never stay here again as it's not value for money.
Leisure Self
10/10
Exceptional
04 Mar 2019
Marcus

Good, clean and well localized

Good localization. The passwords to access the hotel worked well. Good cleaning, renovated and confortable. The habitation 4 where I stayed is small, but there is room enough to stay comfortable.
8/10
Excellent
27 Jan 2019
MARTIN MARIA

Well located and correct \"rooms\" in a place

Well located hotel, no staff at all, but everything was well organized. No elevator
8/10
Excellent
15 Jan 2019
KEVIN

Madrid

Nice hotel in an excellent location. Within walking distance to city centre shops, bars and metro station.
8/10
Excellent
01 Nov 2018
Verified traveler

Affordable & easy starting point to explore Madrid

Just around the corner from a main pedestrian street and within close proximity to Sol station, the department store El Corte Ingles, and the Gran Via!
This is self-service boutique - a flat that has been subdivided into several rooms with individual bathrooms. The rooms are tight but clean and neat, and were cleaned every day!
The only unfortunate thing was the closest station, Gran Via, is currently under maintenance and won't be reopened until next year.
Friends
8/10
Excellent
05 Jul 2018
Verified traveler

Tiny but good.

Easy to access, great easy communication. A code instead of a key makes check-in easy. The room was much smaller than I expected. The tiny room was not in any of the pictures. I injured myself trying to maneuver the tiny space. It is tight for two people. For one person it would be great. In the end it was fine for the price and the central location. Clean and easy access.
Partner
8/10
Excellent
09 May 2018
Rossa
Good standard accommodation. Nothing flash. Needs minimum facilities such as kettle and cups. If you can book on the day you'll get it for£30
Partner
10/10
Exceptional
10 Apr 2018
Verified traveler

Recommended

This boutique is really good, modern, clean, and location is superb and close to everything!!!
10/10
Exceptional
10 Feb 2018
tanvi
Great location! room is smaller than expected! Rest everything is great!
Partner
10/10
Exceptional
23 Oct 2017
james

Cute clean room. Very close to shops and restauran

The only thing lacking was a mini fridge and glasses.
2/10
Poor
19 Oct 2017
Verified traveler
It was more like a hostel than a hotel and the building was shared by a lot of non hotel residents
8/10
Excellent
16 Oct 2017
T

Great location, and comfortable.

Great hotel, great location. No staff on hand but manager easily accessible via whatsapp. No keys, just key code which is so much better, and instructions are very clear. Very clean and comfortable. The only two things I did not like is that there was no full length mirror in my room (this personally drives me crazy!). And the other is that it was not possible to let daylight into the room without leaving the balcony doors wide open.
8/10
Excellent
18 Sep 2017
Verified traveler
We love the location. We can walk anywhere. Was a little pricey for a hostel. Husband like the modern look of the room. It was a last minute booking for us. Was skeptical looking at the location. But it turned out to be nice.
4/10
Poor
17 Mar 2026
Luis Orlando Covarrubias
Solo la ubicación es buena, de ahí en fuera todo mal.
Self
8/10
Excellent
21 Feb 2026
Fabio
Tudo joia.Pratico .Limpo.Bem localizado
Friends_and_family Family
10/10
Exceptional
12 Feb 2026
ARAKEN DOS SANTOS
Sim correu tudo bem
Partner

Location & surroundings

Jardines Boutique
Jardines 11 1d, Madrid, Spain

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