Name: Safestay Madrid
Address: Calle De Sagasta, 22, Madrid, 28004, ES

10/10

Exceptional

15 Jul 2026

Adolfo

The place is very well communicated and close to downtown with a lot of places to eat around.

Self

2/10

Poor

20 Jun 2026

Youssef

I missed my flight had to check in a day later . I get there at 12 am and they tell me that they rebooked my bed because i didn’t show up on my day of arrival.

Self

8/10

Excellent

01 Jun 2026

Vladimir

Great location. Rooms were clean. The bathroom flooring was severely damage on the floor I was in. Also, there was no thermostat for the AC in room to adjust the temperature. Besides that Iwas a great stay. I would definitely recommend for short or budget friendly stay in Madrid

Family_with_children

6/10

Pleasant

03 May 2026

Myah

Property was quite run down, holes in the floor, dirty. Private room was great though everything was clean.

2/10

Poor

03 Apr 2026

ASHRAF

Noisy

4/10

Poor

05 Mar 2026

Natalie

Giant hole in between showers and sinks. Rooms were so hot at night. Loud pounding music until 4 am in the morning. Dark stain on my comforter when I got there.

Self

10/10

Exceptional

25 Feb 2026

Jeffrey

Clean rooms and bathrooms

6/10

Pleasant

19 Feb 2026

Marisol

Good position, nice staff but the facilities are too old, mould in the shower

Family_with_children

10/10

Exceptional

10 Feb 2026

Guilherme Henrique

Muito bueno el el local. Las acomodaciones son muy limpias, siempre hay personas limpiando, los baños son un 10 y los clientes son muy buena onda también. Puntos a mejoras es un poco más de atención en la recepción q a veces no hay nadie y podría mucho haber un espacio mayor para comer.

6/10

Pleasant

04 Dec 2025

Peter

Room is clean and we had private room for the family. Some private room has bathroom of its own some don’t. The one that has its own bathroom obviously is more convenient. The bunk bed is really tall and won’t be good for small children. But for a budget stay in the middle of city and close to metro, it’s doable.

Friends_and_family Family

4/10

Poor

31 Oct 2025

Michelle

The common room was a joke. It’s tiny for the size of the hotel and not enough room and the cushions are quite dirty. The room itself was very clean in the bathrooms and showers are very clean. The location is convenient Just a half a block from a metro stop. I would book this hotel again however I would not use Hotels.com to do so. I would book directly with the hotel.

Self

10/10

Exceptional

14 Oct 2025

HYUNGKEE

Clean room, and bathrooms

Self

6/10

Pleasant

06 Sep 2025

Joana

They charge for every little thing. Lock, towel, to keep your bags, to check in a little earlier.

Business Self

4/10

Poor

11 Aug 2025

Verified traveler

Very bad experience

There was no access to the terrace, and there was only one person in the reception which made the check-in very long.
Also they turn off the air conditioning in the night, and that was the worst part.
I'm never going back to that place.

Self

2/10

Poor

25 Jun 2025

mina

I face problem of air conditioning turned off most hour of day in room and I talk to reception many times The reception told me that policy to close of air conditioning most of time I told them there's no information about this in website and I pay money because there's Air-conditioning in room working they told me it's policy to turn off I told them last night to give back money of third day to search another place with air conditioning in room the reception refuse .. bad experience they can consume in electricity by another way ..

10/10

Exceptional

28 May 2025

Arnold

Nice hostel and Location is great. The only negative about it is that I had to wait for almost 30 minutes for the receptionist to turn up and check me in.

Self

6/10

Pleasant

22 May 2025

nestor

Not good service at all. Not a single hello ever…

Business

10/10

Exceptional

08 May 2025

Shaun

This was a great hotel at a superb location. 3 mins walk from the subway , Starbucks 5 mins away , Irish Pub on the same block . The beds are really comfortable and everything is spotlessly clean

Leisure Self

6/10

Pleasant

29 Apr 2025

Daniel

Location is great, but it’s too loud, windows do not properly close

Leisure Friends

8/10

Excellent

19 Apr 2025

Dainius

Good hostel with good location

Very nice hostel , forst time had experienced hostel , we had double room private with private bathroom , shower , good spot jus 15min walk to town center, very easy to reach town center always going straight , has Dias supermarket shop just beside hotel so can buy some food or drinks etc.

Partner

10/10

Exceptional

24 Jan 2025

Inusa

Good reception team

Business_and_leisure Self

10/10

Exceptional

22 Oct 2024

JASON

Very clean great location

2/10

Poor

23 Sep 2024

Kendra

Really bad experience at this hostel.
The lack of help and unprofessionalism of staff was a real disappointment.
I lost a gold bracelet with great sentimental value to me, that I know fell off in the hostel, and no staff member offered much help with this, with only 1 bothering to look in lost and found.
Worse than this, as we were getting ready for the day a cleaning lady came into our room without knocking while I was getting changed and was completely naked. She proceeded to leave the door open while telling us to leave the room, insisting our stay was over despite us having 1 day remaining. My partner then showed her that we were staying until the next day and she did not apologise and continued this while I was completely naked and covering myself with just a skirt.
Super embarrassing experience and a complete let down. While the room was spacious, we would not recommend.

Leisure Partner

8/10

Excellent

05 Sep 2024

Tahir

I did not like the noise at night which some guests made, no consideration for the right to peace and quiet

Leisure Friends

8/10

Excellent

10 Jul 2024

Alastair

very good

6/10

Pleasant

01 Jul 2024

Elliott

Avoid!!

Horrible staff!! Extremely rude and unprofessional. Check in took forever! No one was at the entrance when we arrived for a solid 30 minutes. When the receptionist arrived, he didn’t care and seemed extremely short and unapologetic. The location and room were decent but the walls and street noise were unbearable. Will not be coming back.

Partner

6/10

Pleasant

01 Jun 2024

Simon

A hostel not a hotel

My bed creaked noisily as soon as I got on it. Not great for a good night’s sleep. And there’s not much (any) sound insulation.
I accept it’s a hostel not a hotel, so you can’t expect hotel levels of quiet or comfort. But €197 is a lot to pay for a hostel…

Self

6/10

Pleasant

25 May 2024

Ibrahim

It’s Ok! Except it’s on a main noisy street.

Business_and_leisure Self

4/10

Poor

01 Mar 2024

Ming

Property manager was rude and unfriendly, lots of noise very late into the early morning, check in and other services were slow.

Business Self

10/10

Exceptional

22 Oct 2022

William

They allowed me to check in early because they could tell that I was extremely tired from my long flight. I will be booking them again in my next trip to Madrid.

Business_and_leisure Self

8/10

Excellent

22 Oct 2022

Scott

I had a very comfortable and spacious room with two beds. The price was reasonable, and I didn't mind the shared bathroom. It's worth noting that the rooms in the front of the building can be a tad noisy with traffic from the street, but it wasn't too bad. My biggest concern was that the internet seemed slow and unreliable, constantly cutting out on both of my phones and my laptop, so I had to go to a co-working space down the block in order to get any work done.

Business_and_leisure Self

8/10

Excellent

11 Oct 2022

Robert

Nice terrace bar. Clean showers.

Leisure Family

10/10

Exceptional

30 Sep 2022

Virginia

Schön, sauber, gute Lage, gutes Frühstück

Das Check-In ging suoer, unser Privat Zimmer war sehr sauber und nicht lärmig. Das Frühstück war sehr lecker und die Angestellten sehr freundlich. Leider hatte es kein Kühlschrank und keine Küche, was in einem Hostel zu erwarten wäre.

Friends_and_family Friends

8/10

Excellent

11 Jul 2022

Jedd

A great hostel for the price in a perfect area. Footsteps from the subway and waking distance to most major attractions. I was surprised they even made up my room during the day. Disappointed no soap or cups provided in the room and the air conditioning could not be controlled by me in my room even though I was in a private room. Despite this fact, it only got too cold for me once.

Leisure Self

6/10

Pleasant

12 Nov 2021

Elise

Short stay

I spent two nights at Safestay. I arrived at about 2 am and was glad that they still let me check into my room. The man that I checked in with was thorough. Checking out, however, there was a very rude employee. Luckily, I was saved by another person working at the front desk.

Self

8/10

Excellent

28 Aug 2021

Verified traveler

Nice Hostel

Rooms were clean, staff was friendly. Wifi was very poor in the rooms I got, and can get noisy if you get a room that faces the street. But it's a hostel so there'd be noise after midnight.

Friends_and_family Friends

8/10

Excellent

01 Mar 2020

Jim

Good location next to Alonso Martinez Metro stop, Convenient to all.

6/10

Pleasant

09 Jan 2020

Sami

Good stay

A good place to stay for a short While. It’S possible to meet new people. As a conclusion it was a good experience.

Self

6/10

Pleasant

09 Dec 2019

Omar

Meh, I wouldn’t go back.

Meh, just okay, I’ve stayed at better hostels. I booked a 4 bed ensuite, I thought it was going to be an all male room, but it was a mixed one, that was nowhere when I made my booking. The hostel was kind of dirty. You have to pay extra 2 euros for a towel plus a 5 deposit, and also extra 5 deposit for the room.

Self

8/10

Excellent

09 Dec 2019

Verified traveler

estubo bien sercas de todo en madrid is a nice hotel

Business_and_leisure Family_with_children

2/10

Poor

30 Nov 2019

Lanywati

The room is to small not as advertised

Friends_and_family Family

10/10

Exceptional

27 Oct 2019

Muhammad Shuja

One of the best deal

Superb stay, lot better than expectations.
Clean, safe and value for money all at one place

8/10

Excellent

30 Sep 2019

Verified traveler

Really clean, excellent layout and services, friendly staff. Drinking fountains are a great idea. Shame that the roof restaurant was closed the night I stayed.

Leisure Self

10/10

Exceptional

08 Sep 2019

Verified traveler

Recommended

Good place to rest if you are traveling solo

10/10

Exceptional

23 Aug 2019

Verified traveler

Probably one of the nicer, cleaner hostels I have stayed in. The location is pretty central, so many places are walking distance. I would definitely stay there again!

Leisure Self

10/10

Exceptional

27 Jul 2019

Verified traveler

5/5

Great hostal for a great price. Marina is extremely nice and takes you on an amazing pub crawl!

10/10

Exceptional

17 Jul 2019

Azsaunna

Cool stay !

The place was great. It was my first hostel experience and it couldn’t have been better ! The place was full of young energy with so many cool places to hangout. They have a rooftop bar, movie room, swings inside the building, so many scenic areas for pictures.

10/10

Exceptional

12 Jul 2019

Verified traveler

Lovely and friendly staff, great location just by the metro station and local shops

Leisure Self

10/10

Exceptional

07 Jun 2019

Robert

Lovely stay

Great stay in a clean, comfortable and spacious room. It was in a great location close to the Metro Station. They have a fantastic Terrace Bar at the top with great City views open from 5pm too. Helpful and friendly staff too

8/10

Excellent

05 May 2019

Aliaksandra

Very clean and comfy

It was absolutely nice time there. Just if you're aloow guest to cook on the kitchen, that can be nice.

10/10

Exceptional

30 Apr 2019

Verified traveler

Nice place. Looking good. Standard modern commercial hostel. Good, good good.

Leisure

8/10

Excellent

24 Apr 2019

Nadezhda

Really clean and nice. Comfortable. There are no towels. And we could get the rokcer keys with some extra cost.

Business_and_leisure Self

8/10

Excellent

12 Apr 2019

Verified traveler

There is a grocery store less than 50 meters in one direction and a metro entrance the other direction. The staff were very polite and kind.

Leisure Self

10/10

Exceptional

31 Mar 2019

Verified traveler

This was a nice place. Rooms were spacious and clean, there were lockers in the room and fun swings outside. Would recommend and would stay here again. Location was relatively decent if you don't mind walking around the city to explore.

Leisure Friends

8/10

Excellent

11 Mar 2019

Verified traveler

This was my first solo trip and first time trying a hostel and I really enjoyed it. The hostel felt very safe as only ppl with access cards only could get in the room and it was really clean and never had to wait in line for showers or anything. The best part was its location , easy access to everything . The ppl were very helpful and made me very comfortable . Overall I loved it.

4/10

Poor

10 Jan 2019

Verified traveler

Walls thin as paper and a door that squeaks every 3 minutes through the wall from someone opening it. The bunk beds are unstable and shake at the slightest movement so the prick in the bunk under mine kept me up all night with every movement, not to mention the noise of the door, other guests and the street. At this point I could have saved the money and had a better 17h layover at the airport than here.

10/10

Exceptional

31 Dec 2018

L

This hostel is so close to downtown Madrid! Nice walk from El Prado.

2/10

Poor

30 Oct 2018

Javier

I was told I was getting a single room, to then find it meant a bed in a room. Was completely misled.

8/10

Excellent

21 Oct 2018

Yiu

Nice hotel close to the Metro.
Elevator available to higher floors.
The bad thing is that you have to pay for towels after the first allocation. That appears a punishment to those who books the Hostel for more than a day.

10/10

Exceptional

01 Oct 2018

Verified traveler

This hostel makes an obvious effort at cleanliness, friendliness, and comfort through little things like swings, a comfy movie room, and indented boxes built into the beds to store more than just your phone. I actually had a terrible experience (0% the fault of the hostel) and at 1:30am, the amicable man at the front desk was doing his best to figure out the situation for me. He obviously cared and he actually ended up refunding me for a number of nights. Very good customer service.

The only negatives I found in this hostel were the lack of AC and the noise, both of which made it extremely difficult to sleep. I was there in the middle of September when it is still quite hot and, without air conditioning, I was really sweating as I tried to fall asleep.
As for the noise, the hostel is located right in the city where people are out on the streets until maybe 6am--shouting, honking, drinking, screeching tires, laughing loudly, etc. This, even more than the heat, prevented me from sleeping.

Overall, I'd give a positive review to this hostel and, especially if you're a deep sleeper, I'd say it's a good place to be.

8/10

Excellent

04 Jun 2018

Verified traveler

Decent Hostel with Great Interior

I say the hostel is decent because I was only there for 8 hours for an overnight layover stay. It has a nicely decorated interior, with neat photo spots for guests. At times, there was a poor smell from the bathrooms as if it were a sewage condition. It is not unbearable, just unpleasant at times when entering restrooms or in staircase.

6/10

Pleasant

30 May 2018

Verified traveler

It was okay, can always be much better...

It was okay, can always be much better...

8/10

Excellent

16 May 2018

L

Very central

The Hostel is amazingly close to everything. Two metro stations very close by and if you feel like it you can easily walk from Sol or even Prado Museum to enjoy the gorgeous architecture.
There are several restaurants and places where you can get your obligatory \"tapas\".
My experience was good, I arrived late because a delay on my flight and the guys at the front desk where really friendly and understanding despite being very busy!
The bedroom was clean and the common areas were clean as well. Every morning I came across a small \"cleaning army\" to deal with bathrooms and common areas which considering the amount of people, it was spotless.
The breakfast was decent and you could tell it was fresh.

10/10

Exceptional

02 May 2018

Verified traveler

Private room in a well managed hostel

This is an excellent budget choice for a double room: generous space with a good size bathroom and a little balcony. Clean and comfortable, good quality towels, only missed a bar of soap:) Relaxed atmosphere, surprisingly well-behaved guests. Great location. Definitely recommend.

10/10

Exceptional

28 Apr 2018

Linda

The best hostel I've ever seen in Europe :)

Amazing clean and cool hostel with video room, restaurant etc etc.... the best hostel I've ever seen in Europe :)

2/10

Poor

21 Apr 2018

Verified traveler

Absolutely the WORST hostel I've stayed at, save yourself the trouble and go to any other hostel. The hat, and mola are great choices!

2/10

Poor

18 Apr 2018

Verified traveler

Garbage hostel

Probably the worst service I have ever experienced at a hostel. Complete and utter waste of time. Save your money and also have a better trip by checking out MOLA

10/10

Exceptional

15 Apr 2018

Daniel

Best hostel I’ve stayed in!

Great location, super friendly staff, clean rooms and lovely atmosphere, can’t recommend enough!

10/10

Exceptional

11 Mar 2018

Verified traveler

Fun place in the heart of Madrid. Staff is friendly and speaks English

6/10

Pleasant

21 Feb 2018

Verified traveler

Cheap and practical hotel. Remember to bring your

The service by the hotel staff was very good, I had a couple of issues during my stay, but they helped me solve them efficiently. The room comfort is terrible. The building infront of some of the rooms is getting painted, hence there is a strong paint smell in the rooms and if you are lucky you will get to share the room with people who don't snore.

10/10

Exceptional

09 Jan 2018

Alex

Great stay

Great room, spacious and near by a train stop, within walking distance of the city center as well, friendly staff

8/10

Excellent

18 Dec 2017

fabio

Nice hostel, good location

First thing first, this is a hostel. On the website I used to book it it was presented as a hotel, so I was a bit disappointed when we got there... So the 4 stars are based on a hostel scale... The hotel is located close to the metro stop and it is bright and welcoming. The staff at check in was polite and friendly, the room was bright and welcoming, even if it was not spot clean, there was a bit of dust/powder in the corners...but for an hostel it was still good standards. Breakfast is rather cheap and abundant (not a fan of the sugar free jam, would have preferred normal jam, but that's a minor point) and the common areas are comfortable and welcoming. There is a movie room and a lot of cheap food/drink machines. Hairdryer (very good one) is available on request from reception. Two easy to improve points: normal jam and those mechanism on doors to ensure soft closing to avoid banging noises during the night. The rest was ok and it was great value for money.

Partner

10/10

Exceptional

06 Nov 2017

Ben

Beautiful building and good location !

The building is nice, clean and big rooms for european standard, clean bathrooms, excellent location. Overall a great experience. For the price is well worth it ! Here some pictures !

8/10

Excellent

27 Oct 2017

Verified traveler

everything is just ok but the price is lovely. no hair dryer

10/10

Exceptional

02 Oct 2017

Oscar

New, Clean, Organized

This was a fantastic place to stay. I rented a double bedroom with private restroom as I traveled with my wife. The place is centrally located, facilities are new and everything is extremely clean. Very organized, and friendly staff. Wife would even consider shared bathroom option next time we visit based on how clean everything was!

Partner

8/10

Excellent

19 Sep 2017

Blandine

Superb location, and good service.

I spent two -separate- nights at the hotel, in September 2017. The staff is young, talented, and helpful. The private room was excellent, and the sharing one was fine. Would recommend as a result of feeling welcome, safe, in a superb location. The downside might include that all rooms are located on the street side, and the elevators have their own fancy ( another good incentive to travel light, and ascertain the spring in one's step).

10/10

Exceptional

02 Sep 2017

delboy

Great \"hostel\" close to all amenities.

This hostel surpassed all expectations. Bathroom and toilet area extremely clean. Bedroom area was large with huge windows looking out onto the main road however little or no road noise. Probably the best hostel I have stayed in. It would put some hotels to shame(if it won't for sharing with other guests).

10/10

Exceptional

30 Aug 2017

Lucas

Convenient and clean

Located close to metro, great staff, clean rooms and bathrooms, good wifi...great stay!

8/10

Excellent

15 Aug 2017

Javier

nice hotel, good location

nice hotel, good location, door code systems is kind of complicated, but overall has a great location close to the center to walk or catch a train

Partner

10/10

Exceptional

08 Jul 2017

Verified traveler

Good hostel! Clean and great amenities. Great location, everything to see is within walking distance.

8/10

Excellent

18 Jun 2017

Verified traveler

Nice hostel

This hostel is very clean comfortable.

10/10

Exceptional

02 Feb 2017

Verified traveler

Very clean hotel with nice staff!

The room is very big and clean. The public bathroom is also very clean, and its not busy in the morning. The staff is quite nice to show us the way to travel around. There are dinners and free trip in city, and we made some friends from those activities.

6/10

Pleasant

17 Nov 2016

George

Hostel is in a good location, staff is friendly and atmosphere for meeting people is great.
I will give a list of pro's and cons
First the pros
Good WiFi through out
Big room's
Plenty of hot water
Free computer stations on every floor

Now for the cons
Terrible kitchen ( really only one person at a time can cook)
The kitchen is always a mess, they don't have control over guests to make sure they clean after themselves
There are no drying clothes to dry dishes so you have to hunt down paper towels to dry ( more waste)
I've stayed for 2 weeks and the microwaves haven't been cleaned once?? DISGUSTING!!!
There is no recycling at all, everything just goes in the garbage even though they have a place to drop off recycling around the block, this is only the second hostel I stayed at out of the 35 that doesn't recycle.
All the the bathrooms have paper towels to dry instead of hand dryer's( more waste)
Expensive laundry!

Overall a good hostels but if they would correct the issues they have they would be a great hostel!

6/10

Pleasant

08 Nov 2016

Albert

Great for budget but way too crowded

Friendly reception. Building is older. Room did not smell good--like dirty laundry that had been sitting around for months. The rooms with 12 beds each are simply too crowded--everyone's open suitcases, clothes, and shoes clutter the floor making it difficult to walk past in certain areas. It felt like a sulky teenager's room without a parent to tell everyone to pick things up.

Family

10/10

Exceptional

22 Oct 2016

Marissa

Big, clean, new hostel

Stayed one night. This is a big hostel, so the cozy atmosphere many backpackers seek is lacking. Other than that, it's clean, new, and the staff are helpful and understanding.

10/10

Exceptional

14 Sep 2016

Andrew

Good value for money.

Family

10/10

Exceptional

03 Sep 2016

nikki

Amazing staff - great experience

The staff at u hostels is amazing, everyone is so helpful and friendly and welcoming. Anytime I had a question they had an answer and were able to extend my stay no problem. Great customer service and overall great people and vibes. Would recommend to everyone.

10/10

Exceptional

21 Aug 2016

Verified traveler

Couldn't fault the stay. Staff were all incredibly happy & helpful. Everything kept clean & tidy. The communal rooms were all great too. Excellent location!

8/10

Excellent

25 Jul 2016

Verified traveler

Already booked my next stay

It's one of the best hostels I've stayed in. The location is excellent, central, but a bit further away from the tourist crowds. The only minus is that they seem to charge a bit more extras than hostels usually do, like locks on the lockers, breakfast, towels etc. It's really good but be prepared to add a few extra euros to your total.

8/10

Excellent

03 Jan 2016

Verified traveler

Nice hostal and good activities to do.

It was good, hotel staff is kind and offer a lot of amenities.

8/10

Excellent

17 Dec 2015

Verified traveler

Good hostel - value for money. Would recommend ................

8/10

Excellent

17 Oct 2015

Verified traveler

My stay at Uhostel was great. The place was clean and the staff was extremely polite. However, there are only shared rooms and I woke up at 2a.m. because a drunk roommate came into the room and started to make up his bed. I had to take the GRE the next morning so I wish I hadn't been disturbed but it's a cheap place so I was expecting something like this to happen.

6/10

Pleasant

05 Oct 2015

Abdulaziz

Good, not coming back

Positive things:

Nice, clean

+ a public room to watch movies.
+ clean rooms.
+ small living area.
+ one computer to use.
+ printing is available free of charge just send it by email.

Negative:

- reception staff was not as expected. I guess they need training.

- I had to queue for taking shower?! Even there many showers room but its marked girls and boys ?! By the was the toilet is separated from shower.

- (lifts) (assansor) you need to open inside door and close it after you leave (very old lifts) but well kept.

- breakfast was very poor just (2 pcs Toast + one cup coffee or juice + butter and jam) if you want slice of cheese you need to pay 0.50 cent, if you want (TEA) you need to pay (1€) ??!! Actually if the hostel cancel the breakfast will increase his score.

- location is not good for tourist. (I guess the good location is near SOL metro station). as all the action is there and SOL square has all day shows till mid night. Even Sol metro station has lots of intersection lines. So that make is easy to go everywhere fast. or even callao

10/10

Exceptional

27 Sep 2015

Gregory

Great hostel, great location, great staff

This was my first hostel experience. I didn't know what to expect but I was quite blown away with what I saw, especially for the price I paid.

The staff was very friendly. Erika from the front desk took her time in welcoming me, telling me about the area, and providing excellent recommendations for things to do, and more importantly food not to miss out.

One night I had a bad roommate experience that led me to want to switch rooms, and again, the staff was very accommodating in getting me a replacement room without any hassle.

The other great qualities of this hostel are the social scene. They try very hard, and do a very good job, at making it fun for the world traveler to experience the area and meet new people. They offer daily tours, pub crawls, tapas crawls, and the occasional pool party hosted by Wild Walkers Madrid (shout out to Tiago and Tito who were both great and showed us all a good time!)

Overall I would highly recommend this hostel, it is a great location, very clean, very friendly staff, a minute away from the train, and only about a 10 minute walk to Sol Square.

10/10

Exceptional

04 Sep 2015

Jason

Awesome hostel!

Had a great experience at this hostel! The staff was awesome, metro stop was a 5 minute walk, bar crawl was super fun, and everything was so modern! Can't go wrong with this hostel!

2/10

Poor

10 Aug 2015

Verified traveler

No bedding or pillow

No sheets or pillows in bed. Had to sleep using a towel as a pillow. Bed was hard room had moldy smell. Definitely don't recommend this hostel.

Family

8/10

Excellent

27 Jul 2015

Verified traveler

Central hostel

Good hostel but they charge for washing (€7) & towels. Free breakfast isn't good and for little more than a drink you have to pay. Top bunk very high and no place really to sort things out of you luggage. My Shower was clogged up,
Great location and friendly staff,

10/10

Exceptional

11 Jul 2015

Verified traveler

Good and clean place to stay

Helpful staff members, very central, lovely people from all around he world. :)

Family

10/10

Exceptional

10 Jul 2015

Jorge

Awesome

Friendly and helpful staff who guides us to have a great experience in Madrid. Great location for visiting attractions during the day and night.

Family

10/10

Exceptional

06 Jul 2015

Laura

Just perfect!

No complaints about this hostel! Excellent staff, perfect location. The free breakfast is a nice way to start your mornings and the activities at night was a nice way to relax and wind down. I got in later on a Friday night and they had a free drinking game night with free sangria. It was a great opportunity to meet people and feel welcome. The directions were super easy to follow from the airport. Staying at this hostel made my stay in Madrid more enjoyable. Definitely visiting Madrid again and definitely staying here!