Name: Holiday Inn Express Carlisle Harrisburg Area
Address: 1152 Harrisburg Pike, Carlisle, 17013, US

4/10

Poor

23 Jul 2026

Thomas

Cleanliness throughout the hotel was a major issue - carpets, the elevator floor, the sink in the bathroom, and the pool/spa area in particular were not clean. The property is in need of a refresh, the recent coats of paint have been applied over old coats without addressing the underlying peeling, so there is peeling paint throughout. The pool area was filthy - the spa/hot tub had a large layer of bio-foam, which if you understand spas you know this is not soap, it’s usually caused by a buildup of organic contaminants (like body oils, lotions, and sweat). The tile around the waterline was supposed to be white but it had a dark film over most of the perimeter and had not been cleaned. The pool deck tiles were also unclean, and for both the tiles in the pool and on the deck, you could take a finger and cut through the grime. When we arrived after the 3PM check in time, we were assigned a room that was still being cleaned. The one bright spot was the breakfast, which was staffed by a young lady who was very polite, constantly moving to update the food items as they ran out, was cleaning tables and the floor constantly, and seemed to be taking her job very seriously. We paid a premium because there was an event in town, and we were very disappointed with the overall experience for the money paid. Would not stay at this property again, and Hotels.com needs to reflect the reality as this was presented as a nicer option for the area.

2/10

Poor

19 Jul 2026

Bryan

Truthfully, one of the worst hotels I've ever stayed at. The gentleman at the front desk, wow nice, did not make up for the deplorable room we stayed in with carpet that looked like it was probably from the '60s Max '80s, and a pool that had a liner that was so slippery and peeling all over the place that didn't look anything like the pictures online of a beautiful deep blue pool. Not to mention, as you walked along this disgusting pool, you were sure to walk into stones and hurt your feet. When we opened our pull out couch if you could even call it that we found hair and what looked like a used sheet. There was some form of stain on this mattress that could only be described as someone's period. Or a murder. It was so bad that I didn't even let my son sleep on this mattress. The room looked like they attempted some upgrades with a new mini fridge, but the peeling backboard to the beds really just set the mood for rage. This is not a hotel that I would stay in until I read a review that says that they have completely renovated top to bottom. The staff at breakfast were polite and helpful. There was no pancake maple maker as it was out of order, the sausages were ice cold, the potatoes were rock hard, the bacon was delicious however. I will not be staying here again and I wish that I could have a refund for what was one of the worst sleeps of my life on a mattress that felt like springs were bursting into my ribs, head, and feet. Weird smell too. So many.

Family_with_children

8/10

Excellent

18 Jul 2026

Loretta

Like the king size bed option

Partner

2/10

Poor

16 Jul 2026

Michael

Avoid this property.

Self

2/10

Poor

05 Jul 2026

Adrian

Gross room. Staff quickly gave refund.

10/10

Exceptional

27 Jun 2026

Elizabeth

The room was clean & comfortable. Jacuzzi tub was awesome. We will be back!

Partner

2/10

Poor

24 Jun 2026

Jeffrey

The worst stay I’ve ever had , noise, dogs barking, very poor condition and the overwhelming smell of pinesol really really bad

Partner

10/10

Exceptional

21 Jun 2026

Jaydeep

Excellent room, staff and breakfast

Family_with_children

10/10

Exceptional

17 Jun 2026

Carver

Love it here, great breakfast, great stay clean rooms.

Partner

4/10

Poor

12 Jun 2026

stephanie

Wasn't very clean and the staff weren't very helpful won't be staying there again

Self

8/10

Excellent

04 Jun 2026

Crispell

The room with tub doesn't get hot enough to use as a hottub.

Partner

4/10

Poor

24 May 2026

Melissa

The floors were sticky in the breakfast area.
Carpets stained and dated decor
Broken ice machines on Two out of three floors.
The only ice machine they had could not keep up with the demand.
Not enough clean towels
Hot tub was Luke warm both nights we tried to use.
The pool was cold and needed to be cleaned

Family_with_children

8/10

Excellent

24 May 2026

Theresa

Our stay was comfortable. It’s a little outdated looking on the inside.

Partner

10/10

Exceptional

23 May 2026

Alicia

My favorite room ammenity was the 2 person spa tub! Most hotels have hot tubs, but the spa tub is much more relaxing with all the bubbles instead of the strong jets.

Self

2/10

Poor

21 May 2026

Erick Abel

The entire place is a mess, has not been cleaned in decades...pool has only been slapped with chlorine to keep the water clean. The entrance and halls and rooms are all worn down and not cleaned. I saw someone clothes on the side of the hallway and it was there for an entire week. LAST TIME I EVER STAY HERE! STAY AWAY!!!!

Self

8/10

Excellent

16 May 2026

Vickie

The breakfast was good. The room could have had a overstuffed chair instead of just a hard plastic chair.

Partner

8/10

Excellent

10 May 2026

Leonard

Hottub was not hot enough and pool area was not well maintained. Hall carpets needed to be updated. Breakfast was good and the room was clean and comfortable.

Partner

10/10

Exceptional

09 May 2026

Michael

Hot Tub was amazing and the room was clean but the bed was a little hard though.

Partner

2/10

Poor

04 May 2026

Frank P

Very dirty. They decided not to put coffee makers in rooms anymore. I checked out as soon as I walked in the room and went across the street to the comfort Inn for $40 less and very clean.

Partner

6/10

Pleasant

26 Apr 2026

Erin

In need of renovation. Hallway carrots stained or large bleach spots. Hotel generally smells of low quality cleaning products- unpleasant overall.

6/10

Pleasant

25 Apr 2026

Joseph

I travel quite a bit and typically stay at name brand chain hotels. I'm not expecting luxury for a value priced room but I am expecting comfortable clean accommodations. We stayed in room 228 and upon entry noticed that odor of a room where the carpet has outlived it's useful intended lifespan, that's always a bad first impression. other small details overlooked were the soap in the shower was completely empty and the spout fell off of the shampoo dispenser. Minor inconvenience but totally avoidable. The head boards are vinyl covered foam and on the be ed closest to the door the vinyl was peeling off in an area the size of my head exposing the foam which was just gross to think about what might be living in there. The hot breakfast and coffee was very good. If I go back to Carlisle for another event I'll be staying somewhere else. The headboard thing really gave me the creeps.

Friends_and_family Family

6/10

Pleasant

15 Apr 2026

Kristopher

The shower needed a full remodel. You could tell the tile had been patched numerous times and was poorly done. The room in general had a funny odor. I may have just had a bad room?

Self

10/10

Exceptional

12 Apr 2026

Claudia

Breakfast was delicious!

Family_with_children

4/10

Poor

30 Mar 2026

Jason

Unfortunately, there was no breakfast menu. All of the chaffing dishes were empty. Every last one of them. Mentioned it to the staff...very uninterested. Could careless. We stayed here because it had breakfast. Ended up going across the street and grabbing something before heading to PJW State wrestling.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Kelly

The carpets are threadbare and completely puled away from the walls. Hole punched through the night stand lamp, huge chunks of leather missing out of the headboard, shared wall with laundry room so constant noise. No phone in room to call desk. Checked out early and only stayed because it was very late and I was exhausted.

Friends

8/10

Excellent

27 Mar 2026

Rosaura

La banera no bajaba el agua. Debes esperar un tiempo para banarte, si ya se bano la otra persona. Se informo a la hora de hacer el check out

Self

10/10

Exceptional

13 Mar 2026

Kennette

Yes. Our stay was wonderful

Family_with_children

10/10

Exceptional

11 Mar 2026

Edith

Good stop over

Self

6/10

Pleasant

08 Mar 2026

Lori

Breakfast was ok nothing spectacular but edible for “free”. Pool was filled with a hose so it was very cold, hot tub was not working which was the main reason for choosing this hotel for our stay, extremely disappointing!!

Partner

2/10

Poor

24 Feb 2026

Robynn

The hotel was extremely dirty, to the point that I felt uncomfortable staying. I left after only one hour in the building. I would strongly advise against booking this location. There is another Holiday Inn Express in Carlisle that is clean and well maintained — unfortunately, this one was not.

Family

2/10

Poor

23 Feb 2026

Susan

The room was dirty the bathroom floor was dirty the table stands for dirty the TV didn't work a swimming pool and hot tub or down due to maintenance definitely not worth the amount of money I paid

Partner

6/10

Pleasant

22 Feb 2026

Carla

Check in was good and easy. The rooms and hotel hallways were very clean. However, the pool and hot tub were not working and we chose to stay there so we could swim etc. they need to put on their website that the pool and hot tub are broken and closed. Several families were upset as they had kids that wanted to

Partner

2/10

Poor

16 Feb 2026

Ashley

Here we are 1 month later decided to give them another shot and they're still pretending to be \"working on the pool & hot tub\"... it's FEEEZING & smells like literal human feces!

Friends_and_family Family

6/10

Pleasant

15 Feb 2026

Brianne

The hotel was clean which was great the bed was comfy another bonus but chose the hotel for the hot tub and it was not working all weekend

Partner

2/10

Poor

15 Feb 2026

Alicia

They neglected to tell me that the hot tub and the indoor pool were out of order and that was the only reason I chose this hotel. I did not stay, I got my money back and went to a different hotel.

2/10

Poor

08 Feb 2026

Shelby

The pool & hot tub were closed which was the entire reason we chose this hotel versus another option. I booked a suite for 4 guests. The room was only stocked with 2 sets of towels & washcloths so it was not even properly prepared for our arrival. The breakfast was mediocre at best. It didnt even look the bacon was cooked all the way. Not to mention we pulled an entire collection of expired yogurts out for them. Will not return to this hotel

Friends_and_family Family

4/10

Poor

01 Feb 2026

Delano and Shannon

The amenities were not as described. The gym was extremely small. The pool and hot tub were closed. Also, we booked a room for four adults. It was only stocked with two sets of towels.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Amber

The staff were amazing. The pool heater was broken but they did everything they could to make sure my kids had a great time. They were always friendly and present for anything we needed.

Leisure Family_with_children

2/10

Poor

19 Jan 2026

Ashley

We came FOR the pool & hot tub, opted for a late check out to swim the next day and we were kicked out earlier than early checkout bc the hot tub was FREEZING & they claimed to need to order a part, the temp of the pool room was also about 55°. Absolutely ridiculous!

Friends_and_family Family

6/10

Pleasant

19 Jan 2026

Kyra

Rooms were overall very clean and a nice size, breakfast had alot of options. The pool was freezing due to the heater being broken, this would have been nice to know before we packed our bags and drove there since the indoor pool and hot tub was the reason for coming to this hotel.

Friends_and_family Family

6/10

Pleasant

05 Jan 2026

David

The room hot tub was not as clean as it should have been

Leisure Pet

6/10

Pleasant

30 Dec 2025

Patricia

I expected more from a Holiday Inn express. The breakfast was not good at all.
Gross runny eggs. Half cooked sausage. And warm juices. It was clean, you could smell the bleach in the lobby.

Friends_and_family Friends

6/10

Pleasant

29 Dec 2025

Suresh

It appears that the original features of the Holiday Inn Express have been modified for the room. The furniture appears to be old and not to the Brand standard. Ok for the price. Don’t count on Holiday inn Express experience.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Nicole

Staff was very polite and helpful, breakfast was great. Areas were clean and appealing.

Leisure Self

10/10

Exceptional

03 Dec 2025

Joshua

Great hospitality and friendly staff.

Business Self

2/10

Poor

21 Nov 2025

Gregory

Room had an odor. No exhaust fan in bathroom. Room had a dehumidifier that was loud and we had to empty when it got full. In room hot tub plug was broken. Jacuzzi in the pool area was at best cool, not even remotely close to getting warm.

Partner

6/10

Pleasant

11 Nov 2025

Marcia

Had to switch rooms because the first one assigned had a bad odor. Staff was very accommodating on the switch. Bath drain was plugged up. Entire hotel smell of air freshener overwhelming.

Leisure Family

8/10

Excellent

09 Nov 2025

Elizabeth

Staff was friendly the room was clean

Friends_and_family Family

8/10

Excellent

27 Oct 2025

LOIS

I enjoy the included breakfasts. The pancake maker was not working so that was disappointing. The sausage was dry and I wish there was bacon.
The headboards and the room chair were worn out. The leather was cracked and peeling. Toilet would not flush.
Overall, I was pleased with the hotel.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Heather

Breakfast was lacking. Not too warm either. Juice machine broken.

Leisure Family

6/10

Pleasant

16 Oct 2025

Doug

Turkey sausage was like shoe leather.
Pancake machine wasn't working.
No orangs juice.
Eggs were scorched.
Just not real appealing.

Self

6/10

Pleasant

15 Oct 2025

Randy

Room needs updated...furniture too! Staff was friendly. Breakfast lady was exceptional.

Partner

8/10

Excellent

14 Oct 2025

Ernest

🤘

4/10

Poor

14 Oct 2025

steven

needs renovation, breakfast broken equip, limited juice,

10/10

Exceptional

12 Oct 2025

barbara

Short stay

Breakfasts was ok

Partner

4/10

Poor

07 Oct 2025

Akiko

Room was not clean enough. Breakfast preparing were not enough too. The lady who worked at breakfast worked nice to keep clean and organized.

Business

2/10

Poor

07 Oct 2025

AngelA

This was an overnight trip on our way to NY. I chose this hotel because we like IGH. Went to use bathroom and there was no bar and toilet was very low. I thought all bathrooms had bars nowadays. We were thankfully moved to an accessible room. I had reconstructive foot surgery in January and am still healing. I have not been able to use a pool, walk on sand, go to a beach, due to the healing process. The time in the pool was heaven to me! We returned to our room after hours of pool and hot tub. To feel weightless was amazing. It takes a lot for me to walk with my walker as I am not full weight bearing. In order to sleep I have to take my aircast off and set myself up to have a safe night sleep. To our shock, someone opened our door and tried forcing themself past the latch, I instinctively jumped out of bed injuring my foot. The clerk gave someone the room we were in!! I was up all night shaking and in pain. Breakfast consisted of cold potatoes, eggs and hard, frostbiten turkey sausage. No bacon. No pancakes. One danish and stale lenders bagels. The OJ was brown. The waitress was kind enough to make us a plate of bacon and a fresh apple turnover. My experience was horrifying. I waited so long for that.

Partner

6/10

Pleasant

05 Oct 2025

Kristy

Very dated and not well kept. Smelled bad and beds were uncomfortable

Friends_and_family Family

6/10

Pleasant

05 Oct 2025

terence

The room prices were very expensive. The property needs a good cleaning and upgrade. The staff was great. I was charged a different price each night. I rented three rooms

Leisure Friends

2/10

Poor

05 Oct 2025

Steven

Run down. Filthy carpets, walls and bathroom. Place needs renovation.

Leisure Family

8/10

Excellent

04 Oct 2025

Carla

Nice property, clean room. NO USB CHARGING in the room!!! I was told to go to the gas station to buy a “cord”. That wasn’t the issue, but always have a back up…make sure to bring a charging cube!

Partner

2/10

Poor

01 Oct 2025

Erika

Very dirty room. Nothing was wiped down. Even the bathroom. Cleaning staff entered our room without knocking.

10/10

Exceptional

30 Sep 2025

Lesa

Our trip from vt to Tennessee went great. The check in at the motel was quick, easy , and the room was ready for us even though we were hours later than we precicted.

Friends_and_family Family

6/10

Pleasant

26 Sep 2025

Tracy

The room was dirty. Floors smeared, counter tops with food and smudges on them, carpet spotted, bathroom sink stained and drips on walls and counter sides. I would not stay here again.

Leisure Self

8/10

Excellent

22 Sep 2025

Debbie

Hot tub was nice and relaxing

Leisure Partner

4/10

Poor

21 Sep 2025

Rachel

The room was okay, but had to ask for hand soap the carpets looked old and dirty. The pool area needed some up keep. Hot tub water was filthy. The breakfast included eggs and sausage with not much options. 2 of the 3 ice machines where out of order. Had to have my room key done 3 times because it just stopped working. You would expect things advertised to be clean and in working order. After a 6 hour drive, it was not what was expected and would not stay again

Leisure Family_with_children

6/10

Pleasant

20 Sep 2025

Elsa

We arrived late at night and when we got to our room the beds were never made and the old used bedding was in a pile. There was no other rooms available so the front desk gave us some fresh bedding to put on ourselves. Not ideal but it was very late to find another hotel. The staff was very nice and the rest of the room was fine. It looked like everything was cleaned, they just never made the beds

Leisure Partner

10/10

Exceptional

16 Sep 2025

Kathryn

The staff was efficient and friendly. The room was clean and comfortable.

10/10

Exceptional

31 Aug 2025

Danielle

Hidden Gem in Carlisle

Our room was spacious and beautiful. We stayed in the king suite with jacuzzi tub and were not disappointed.
The pool and hot tub were clean and the room was a pleasant temperature.
The breakfast buffet was very nice
In your room is ample showering products and hair dryer.
We will absolutely stay here again.

Partner

10/10

Exceptional

26 Aug 2025

Barbara

Wonderful room, nice parking close to entrance, front desk staff friendly and professional, and the pool very refreshing and warm. Overall very pleased.

Leisure Family

4/10

Poor

12 Aug 2025

Kari

the headboard was vinyl and peeling. would have been better to have none. slept with my feet to the headboard.
fridge was left unplugged so all of my items were sitting in water in the morning.
jetted tub was slimy so I did not even get to use it

2/10

Poor

04 Aug 2025

alicia

Dirty hotel

The service was terrible at check in. Then we went to the room and the door was open so not sure if the room was clean. There was no house keeping to get the trash. The bathroom door wouldn’t shut because it was broken. So I would or recommend the hotel to anyone.

Friends_and_family Family

10/10

Exceptional

10 Jul 2025

Hannah

The night staff was very helpful and accommodating, friendly and welcoming. We enjoyed our stay and will be returning during travels! Very clean, updated, great breakfast. The room was clean and spacious

Leisure Family_with_children

10/10

Exceptional

09 Jul 2025

Kirk

Great service

Staff was very helpful and polite.

Self

8/10

Excellent

09 Jul 2025

Stephen

Safe haven from the weather.

I am on a motorcycle trip. I ran into heavy rain and decided to call it a day. The Holiday Inn was the closest and I booked on the app.
Check-in was easy, the room is nice. They have an indoor pool and hot tub. I definitely enjoyed the hot tub. I haven't had breakfast yet so I can't rate that. Overall a good stay

Self

4/10

Poor

02 Jul 2025

Sundar Sairam Yadlapalli

Hall way smells weed. Carpet was stinky and dirty. bathroom taps, mirrors were rusty. Room smells weird. Since we reached the motel around 11:30 and kids were really tired and so couldn't think about other options. Otherwise we would leave the property.

Friends_and_family Family

8/10

Excellent

02 Jul 2025

Tineka

It was a great stay will stay again.

Friends_and_family Family

4/10

Poor

02 Jul 2025

Kurt

A little better than a bad motel.

Leisure Family_with_children

4/10

Poor

30 Jun 2025

Verified traveler

Room was ok, hallways run down.

Room wasn't in that bad of shape but the hallways are really run down with bad stains all over the carpet.

Friends_and_family Family

10/10

Exceptional

28 Jun 2025

DOREEN

I would stay here again. Check in attendant was friendly, room was clean and great breakfast.

Leisure Pet

10/10

Exceptional

23 Jun 2025

Edward Eugene Kopszywa

Great stay

Business Self

10/10

Exceptional

20 Jun 2025

Stephanie

Huge room and great pool

Super spacious and comfortable room, our kids loved the pool!

Friends_and_family Family

6/10

Pleasant

15 Jun 2025

William

We survived.

Leisure

10/10

Exceptional

11 Jun 2025

Maureen

Very convenient well krp

2/10

Poor

08 Jun 2025

Stephen

It was dirty! Sheets were disgusting!

Leisure

8/10

Excellent

07 Jun 2025

Cherrie

Good breakfast. Clean. Close to fairgrounds

Leisure Family

6/10

Pleasant

04 Jun 2025

Christopher

Building and rooms Needs updated.

Leisure Family_with_children

6/10

Pleasant

01 Jun 2025

Keysa

They should change the bed, it is broken, damaged and the mattress is very hard.

Leisure Partner

2/10

Poor

31 May 2025

Scott

Seems pretty beat up for the price! Wish I stayed somewhere else.

Leisure Family

8/10

Excellent

31 May 2025

Alireza

Great breakfast and clean room

Leisure Family_with_children

2/10

Poor

26 May 2025

Guisell

Property is extremely old, DIRTY and smells !! Do not stay here, nothing like the pictures online. Pool & break-feast not worth it. Checked in & checked out 30 min later I was shocked. Carpets are disgusting, hotel smells of mold.

Leisure Family

10/10

Exceptional

26 May 2025

James

Very accommodating and friendly staff. Decent pool and decent breakfast.

2/10

Poor

25 May 2025

Virgil

Room not clean

When we arrived our room wasn’t cleaned. Dirty towels still on the bathroom sink. Trash cans all full. Loose change on top of the couch. Very obvious room wasn’t cleaned. The man at desk did come to our room and clean up bathroom and take trash but obviously poor housekeeping here

Friends_and_family Family

8/10

Excellent

25 May 2025

Theresa

Our stay went well it was a busy weekend at the hotel. We slept well, it is decent stay just outdated which you wouldn’t know from the outside. Carpets were dingy and could use an update or good cleaning. Our head board had pieces of leather missing from people’s heads resting on it. Faucets were all calcified.

Friends_and_family Family

2/10

Poor

06 May 2025

Michael

The place was disgusting. We had them switch us to a new room because the first had a sickly aroma of multiple chemicals no doubt attempting to cover the moldy smell of the room. The tile floors were so sticky you could hear your shoes lift off them. No surface was free of water rings, dust, grime, etc. The room hadn't seen a vacuum in who knows how long. The worst was the hallways between rooms. Dirty stained carpets...again, not sure the last time they were vacuumed. The jetted tub had scum rings and looked untouched in a while. The hot tub filled with scummy foam as soon as the jets were turned on. Avoid this place at all costs. Had our reservation been refundable we would have ran out of there. Oh, almost forgot the mouse droppings on the corner of the 2nd room we were given after the retched 1st attempt. I wouldn't recommend this hotel to someone I hated.

Family

4/10

Poor

05 May 2025

Kym

Do Not Recommend ... OLD hotel

I usually trust that a Holiday Inn Express will be standard in its condition. I didn't pay enough attention to the ratings ... they indicated otherwise. This hotel was in very poor condition..... it wasn't terrible BUT it stood at the front door of terrible. It was old, not maintained (paint peeling everywhere) and overall in sad condition. it felt like a very cheap, cheap hotel.

Friends_and_family Family

10/10

Exceptional

30 Apr 2025

raymond

Breakfast and the seating area was great. A woman standing by during breakfast did a fantastic job keeping food area clean and refilling food and coffee as needed!!

10/10

Exceptional

23 Apr 2025

William

Great place, great price

Leisure

2/10

Poor

18 Apr 2025

Marcelo

Mattress was so bad .. :(

Leisure Partner

6/10

Pleasant

17 Apr 2025

Mollie

Booked a hot tub suite for one night. Overall, the room was pretty good. Linens and floors were clean. Bathroom was a little dirty, as was the fridge. The hot tub in our room was NASTY, you could see the ring of dirt around it before you turned it on. Jets didnt work, and it wasn’t all that hot. Had to send my husband out for bleach to clean it, and there’s not many stores close by that were open. We were disappointed it was more of a big, warm bath than it was hot tub. Didn’t have any breakfast. Lady at desk couldnt be bothered to get off the phone (personal call on cell) long enough to even check me in, very unfriendly and unwelcoming. The night guy seemed nice.

Leisure Partner