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Accommodation only. Meals are usually not included.
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Ac Hotel By Marriott Santa Fe
Mexico City · Mexico
Juan Salvador Agraz No 130 Colonia SantaView location
8.6/10Excellent1,001 Reviews
Cleanliness8.8/10 8.8
Service8.6/10 8.6
Comfort9.0/10 9.0
Condition8.6/10 8.6
Neighborhood9.4/10 9.4
Amenities8.2/10 8.2
See all ratings- Business hotels
- Hotels with spa
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ac Hotel By Marriott Santa Fe
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a banquet hall. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to noon for a fee. Featured amenities include a business center, express check-in, and express check-out. Stay in one of 168 guestrooms featuring LCD televisions.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Distances are displayed to the nearest 0. 1 mile and kilometer.
Santa Fe Center Mall - 0. 5 km / 0. 3 mi- Parque La Mexicana - 0. 7 km / 0.
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Located in Mexico City (Santa Fe), AC Hotel by Marriott Santa Fe is a 5-minute walk from Santa Fe Center Mall and 8 minutes by foot from Parque La Mexicana.
This hotel is 1.4 mi (2.3 km) from KidZania Santa Fe and 1.9 mi (3.1 km) from Expo Santa Fe Mexico. Stay in one of 168 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.
Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include a business center, express check-in, and express check-out.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
-
Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 360 to 600 for adults, and MXN 180 to 350 for children
- Valet parking fee: MXN 145 per night
- Pet deposit: MXN 1500 per stay
- Pet fee: MXN 780 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Santa Fe Center Mall
0.4 km / 0.2 mi
Parque La Mexicana
0.7 km / 0.4 mi
KidZania Santa Fe
0.9 km / 0.5 mi
Centro Medico ABC Santa Fe
0.9 km / 0.6 mi
Expo Santa Fe Mexico
1.6 km / 1 mi
Ciudad de los Ninos
1.8 km / 1.1 mi
Samara Shops
2.3 km / 1.5 mi
Hospital Angeles Lomas
5.2 km / 3.2 mi
Parque Nacional Desierto de los Leones
5.9 km / 3.7 mi
Paseo Interlomas
6.3 km / 3.9 mi
Arcos Bosques
6.4 km / 4 mi
Paseo de la Reforma
6.9 km / 4.3 mi
Desierto de los Leones National Park
7.1 km / 4.4 mi
Anahuac University
7.1 km / 4.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 168
- hotel
- American Express
- MasterCard
- Visa
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Car hireExtra charge
Show 31 more facilities & services
- Valet parking
- Room service
- Laundry service
- Bicycle hire serviceExtra charge
- 24-hour security
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- ShopExtra charge
- Garden
- Terrace
- Gym
- Newspapers
- Clothes dryer
- Private pool
- Towels and bed linenExtra charge
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Poolside snack barExtra charge
- Banquet hall
- Meeting room
- Business centre
- Indoor freshwater pool
- Spa centreExtra charge
- Breakfast
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
B2
Breakfast For Two Guests
This meal plan may be available depending on the selected room/rate.
B1
Breakfast For One Guest
This meal plan may be available depending on the selected room/rate.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
QUADRUPLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
SUITE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE CITY VIEW KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE WITH VIEWSQUADRUPLE • WITH VIEWSQUA.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
QUADRUPLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: QUA.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE DELUXEDOUBLE • DELUXEDBL.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room CITY VIEWRoom • CITY VIEWROO.CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
Room CITY VIEW
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: ROO.CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE CITY VIEW TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CITY VIEW TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-CV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE ONE BEDSUITE • ONE BEDSUI.1B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
SUITE ONE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- ONE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.1B
Limited room details from hotel
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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JUNIOR SUITE STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
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Room STANDARDRoom • STANDARDROO.ST
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Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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Room STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
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SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
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SUITE TWO BEDROOMS
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2
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SUITE STANDARDSUITE • STANDARDSUI.ST
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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SUITE STANDARD
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
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SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
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SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
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QUADRUPLE GUEST ROOM CITY VIEWQUADRUPLE • GUEST ROOM CITY VIEWQUA.CV-GR
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
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QUADRUPLE GUEST ROOM CITY VIEW
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Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM CITY VIEW
Adult and child limits apply within the room's total guest limit.
Room code: QUA.CV-GR
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DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
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DOUBLE WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
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SUITE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2D
Limited room details from hotel
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-
JUNIOR SUITE KING BED ONE BEDROOMJUNIOR SUITE • KING BED ONE BEDROOMJSU.B1-KG
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Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: JSU.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE DELUXESUITE • DELUXESUI.DX
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIOR • 1 Bedroom • 16 m²DBT.SU-2
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
Double or Twin SUPERIOR
Room photos
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Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU-2
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
SUITE KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO BEDSDOUBLE • TWO BEDS • 1 Bedroom • 24 m²DBL.2B
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
DOUBLE TWO BEDS
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–3 • Adults: max. 2 • Children: max. 2
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2B
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityAc Hotel By Marriott Santa Fe
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE ONE BEDROOMJUNIOR SUITE • ONE BEDROOMJSU.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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JUNIOR SUITE ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: JSU.B1
Limited room details from hotel
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Guest reviews
What other guests saying about Ac Hotel By Marriott Santa Fe
100
reviews shown
Pilar
Llegamos y no había nadie que ayudara con las maletas, el asensor de silla de ruedas estaba fuera de servicio. La habitación no tenía ni jabón de manos, tuvimos que pedirlo, pedimos room service y ni el jugo podía ser natural sino de caja. No vale para nada lo que cuesta
Dan
What a great place to stay!
Andrea
El personal sumamente amable y atento sobre todo los del restaurante.
Todo muy limpio
La ubicación excelente
Todo muy limpio
La ubicación excelente
Angel
El primer cuarto la puerta parecía de un motel de mala racha, me cambiaron y el segundo cuarto se caía la parte donde uno pone la llave para abrir, entrando al cuarto la cerradura de seguridad no servía y la de arriba de la puerta se caía. Tuve que poner la silla y otro mueble para mi seguridad y dormir seguro
Angelica
Room was nice. Had a great view. Shower could have used a little more attention, when it came to the cleaning. But overall not a bad place to spend a few days.
Enrique
Add to the gym and maybe something else.
Luana Paulina
Everything was very clean, the bed was very comfortable. Excellent service.
Christian J
Good
Francisco
?
Diana Marcela
Location, Niece room
Rommel
Personal was very kind, however, our check-in wasn’t the best. We had to wait around 30 minutes because our rooms weren’t ready.
Kevin Paul
The room had a missing shower door. We visited because we had received an email from hotel staff saying that they had resumed heating the pool. We went to the pool at 9pm on Friday night and it was 24c (as measured by the staff). They tell me that the target temperature is 30c to 31c. They said it would probably be warm by the morning. We left by 10am. Unimpressive. This used to be one of our favorite hotels. We now use others.
Alan
Santa Fe area is very nice but everything area walking distance of hotel closes at 8 pm. Even Starbucks. Uber is very difficult to get within 15 minutes. Most important the WiFi service is very slow.
Kevin Paul
We love this hotel. It's friendly, warm, clean, and the staff are helpful. But, one of the main reasons we visit this hotel is the beautiful warm clean swimming pool, and the hotel now decides not to heat the pool. It's cold. Not tepid, or lukewarm, but cold. Uncomfortably cold. I could barely swim 2 lengths before I had to get out. I informed reception and they explained the hotel does not heat the pool any more! What an absolute shame. We'll be staying at alternative hotels in the future.
Ivan
Great place to stay in Santa Fe!
CRISTINA
Ok
Kevin Paul
Very friendly check-in. Thanks for the chocolates. Always love staying here. The gym was clean and functional.
Martha
The front desk was outstanding the way they solved the issues with maintaining a functional toom. One room was leaking through the wi dow when it raiined, the ither room lock dis not worked, the third riom was warm because ACis programmed to stop working after certain hours and just cool air was coming out. The first room was excellent with AC. The service was outstanding and the fastest in responding too so I was very satisfied but please ipdate the lighting bulbs in the bedroom. Ine bulb is okd LEDs which generate a lot if heat too. Again wonderful staff and courteous . I will stay again there.
Kevin Paul
Rocía went above and beyond to make sure we had a very easy check-in despite the large wedding party happening at the hotel. Thank you.
Mario
La estancia fue excelente, muy limpio, en una zona súper cómoda para moverse a la Expo Santa Fe y en general muy agradable. El personal fue muy amable y eficiente, sin duda volveremos.
Sergio
Excelente atencion y servicio del personal del hotel
J Edgar
Cleanness
Francisco Jose
Staff was really nice and always ready to help and make my stay a pleasant experience. Water shouldn't be charge to customers, because that is something everyone needs to survive in life. That would be the only issue I got from this amazing hotel.
Daniela
Staff was rude. They charged me for early check in without bringing other options.
Kevin
Thanks for a really comfortable stay. The pool was warm and clean like always. The steaks were very tasty, like always. We will be back soon!
Belkis
Pesimo. Falla el internet, se fue la luz, demora en el check in, lamparas del baño no sirven. Terrible. Elijan otro hotel
Antonio
cumple muy bien y excelente atencion
Keren
Robaron las llaves de los autos de los huéspedes. No dejan que uno estacione el auto, y al siguiente día, llamaron a la habitación para avisar que habian robado las llaves de los coches.
Kevin
Very nice easy check-in. Restaurant food was tasty. Pool was warm and clean. Very helpful staff.
Daniel
Ok this hotel is not good. They give you 2 very small bottles of water and they charge you if you want extra. Also the light system in the room is very confusing, not well lighted at all. The rooms are small and the walls of the bathroom are glass. Very noisy.
America
Todo bastante bien, sólo que las habitaciones son un poco frías
Eduardo
Great service and really helps that everyrhing is so close.
Kevin
Always nice to stay here. Really great staff. Tasty options in the restaurant. Definitely recommend. Pool is always warm and clean.
EDGAR ESTUARDO
Centrical
Irma
Nice property
Junyi
It's unlike other ac hotel
Edgar
good price vs quality
Marcos
Never coming Back
Terrible service, we asked for a double room and they were oversold, I had to pay for another hotel, There were no towels, poor maintenance of the Hotel, they left a plate with food for 3 days, Sunday finally, they changed us to a double room, we returned at night and the room It wasn't done... The shower didn't have a door. ETC... TERRIBLE SERVICE.
Gabriel
Muy buena ubicación
Winfried
Extra clean
Maia
I thing management must to thing to provide training for stuff. No menu in English in the restaurant. Cleaning lady provides conditioner and shampoo in the shower after 2 days. Personal is really kined and try all the best. I think maneger nust to more. Thanks
Naira
First day we had no AC but staff was willing to accommodate, after that it was fine. For Mexico this was a good hotel. Loved the pool. Restaurant food was good and good choices. Water available throughout.
Eda
Really enjoyable time, nice area
Christie
The girl who checked us in was rude and unprofessional. I had to convince her that I bought a special package which included breakfast. How she handled the situation was terrible. Room wasn’t ready until after 3 pm and the hotel was very empty. The room is set-up without a separate bathroom. The toilet and shower open into the room, no privacy. The sink is in the open once you walk in the room. I could go on with more complaints about staff and facility but I will just say, do not stay here. I can’t believe Marriott has their name on this property!
Kevin
Quick easy checkin. Treadmills were modern and clean. Worked fine. Excellent dining in the restaurant (ribeye and salmon steak). No complaints. Pool was nice and warm, if a little busy tonight.
Kevin
This hotel is very peaceful and friendly, perfect for a weekend getaway. The pool is clean and warm, and the food is excellent. We particularly enjoyed the ribeye steak and grilled salmon. The serrano ham was delicious too, and freshly cut in front of guests in the restaurant. The only minor downside is a missing coffee machine in the room, and we saw a few minor things that could use some fixing (towel hooks, door locks, a blind that couldn't be fully lowered). As a regular visitor to this hotel, I very much hope they give the place a bit of TLC to get it back to tip top condition. Definitely a great place to visit.
Berenice
Pool was very dirty
Luis
It was really amazing.
We love AC hotels.
We love AC hotels.
Roy
Buena estancia
sergio
deberian de Facturar en el establecimiento
Luis Gustavo
Average
Kevin
All good thanks. Clean, warm and comfy. We love to visit this hotel. Always an excellent experience. Here for my birthday.
Kevin
Easy check-in. Nice clean warm pool. Tasty restaurant with efficient friendly service. All good. No surprises.
Marisol
Loved the staff and customer service. Breakfast was also great!
Erdal
Perfect for shopping
ITALO
Totally nice
Alejandro
Todo muy bien. Muy buen valor por mi dinero.
Carlos E.
Muy buen hotel!!
Recomendado en comodidad e instalciones, el desayuno no fue lo mejor pero cumple.
La alberca esta climatizada!!
La alberca esta climatizada!!
Kevin
Very helpful frequently check in staff. Thank you!
Yan
Breakfast was bad … no pancake , bacon or breakfast stuff … really bad and pool was dirty
Verified traveler
My bed smelt like pee and theres bed bugs.
Paola
Alberca parece atole de mugre y olorn
De imagen el hotel es bueno, de atención es pésimo, y de cuidado peor, la alberca es un asco literal, no tardarán en salir renacuajos en esa alberca, apuesta a agua estancada y se ve turbia completamente
Kevin
Friendly quick check-in with a wonderful \"Feliz día del niño\" sign that my son loved. Thanks for the lovely high corner room. The view is amazing. Comfy beds, and quiet air conditioning that actually works very well. Coffee machine very welcome too. Food was probably the best I've eaten in months.
Juan
It is a good fit, but I think the staff is no as nice as other hotels in Mexico.
Karen
We ask for more Kleenex and a hand towel, they didn’t bring it
Verified traveler
They DOWN-graded our room, we paid for a junior suite and got a normal room.
Kevin
Excellent service, clean modern facilities, warm rooms, big beds. Love it.
Verified traveler
Disappointed
My Family and I stayed in this Hotel four nights in early December. The service was very unimpressive, but I will say customer service was good Checking in was okay, the first room we were put in, the sink was clogged and the water would pile in the bowl. The AC wasn't working, so we called the front desk to fix it. Everything seemed OK, except in the morning when we woke up there was no running water to the room. Shower, toilet, sink. We called the desk to ask if there was something wrong or if they could fix it. We were informed the hotel was experiencing water pressure issues and it would be fixed in a few hours. We left for breakfast and hoped it would be fixed by the time we came back, it was not. We were informed to shower in the pool showers, or wait. The service in the restaurant of the hotel was extremely poor, either not attentive to customers or just talking to other staff, we only went there for one drink and decided not to get food there.
We were moved to another room after the water pressure issue, after that, it was okay. If i had to decide between hotels in this area of Santa Fe, I would not stay here.
We were moved to another room after the water pressure issue, after that, it was okay. If i had to decide between hotels in this area of Santa Fe, I would not stay here.
Susumu
Good
Nicolas
Mala actitud de la persona en el check-in.
Lo hice a las 12pm y me puso mala cara y me aclaro que el check-in era a las 3pm.
Se puede informar lo mismo de buena manera.
Lo hice a las 12pm y me puso mala cara y me aclaro que el check-in era a las 3pm.
Se puede informar lo mismo de buena manera.
Carlos
The rooms are not maintained properly (faucets not working, without adequate hot water, crystal door missing in one room, water leak left 8 floors without it, dirty exterior glass windows, pool washrooms and area with condensation AC not working, although the hotel offered another room both were not maintained properly) the property is not what a Marriott franchise should be. Also, I used expedia.ca and the final bill was in US dollars, hope I can get a clarification and reimbursement from Expedia.
Leopold
Wonderful modern property. Staff is very helpful. Great value.
Ana
Una experiencia muy mala, el cuarto estaba sucio, el baño sucio tenía toallas mojadas en el piso de las personas anteriores y olía feo no toallas limpias, ni jabón ni shampoo para bañar y cuando llame a la recepción para q vinieran a limpiar y traer toallas y jabones dijeron q en un momento lo harían y nunca llegaron. La gente de recepción muy mal servicio con muy pero muy mala actitud groseras y altaneras cuando les dije sobre el cuarto lo sucio que estaba y q nunca me trajeron lo q había pedido se la pasaban echando la culpa a Expidia por el servicio que en mi opinión no tiene nada q ver q uno hace la reservación en Expidia a con el servido q ofrece el hotel si este hotel está en una zona buena de la Ciudad de México debería de tener mejor servicio para los clientes. Deberían de capacitar a la gente para saber cómo trabajar con clientes y ofrecer un mejor servicio, muy mala experiencia no lo recomiendo por completo
Natalia
Habían varios detalles que no cuidaron, las toallas están todas rotas, las almohadas ya están muy planas, teníamos 2 cuartos y sólo en 1 hicieron limpieza, pedimos una pastilla del botiquín de primeros auxilios y no tenían botiquín
Robert
Was not able to get room until 7 pm, they gave my wife and a 10 dollar drink voucher, was the worst margaritas we ever had, took a hoour to get and noone was in bar, the check in person said she would notify us of room but never did, finally we went down to inquire, the room was unsatisfactory, only one bath towel, bed spread had stains on it and bed was uncomfortable, we had a car and every time you wanted to leave you had to stand in line to get card swipe to exit, you pay for what you get, will spend a little more and et bettet quality hotel
Juan
The maintenance of the property is good. I loved the quietness of the hotel and the room. I disliked the food at the hotel restaurant.
Carlos
Hotel in very good condition, properly maintained, some rooms with fantastic views of the city at night after a windy day, city smog and pollution impedes an ideal view. Very walkable to nearby park La Mexicana, multiple food offerings around, Sta. fe mall, hospital ABC, short drive to desierto de los leones. Indoor Pool might use warmer water and the gym treadmill were great. Personnel was great.
Raul
Room had a swear smell,
Verified traveler
Excelente Servicio
Excelente Servicio. Personal atento y por demas servicial.
Instalaciones en buen estado, cuarto limpio.
Problema: Llegamos tarde y los restaurantes del area cerrraban a las 11:00 PM. Al dia siguiente, llegamos poco antes de las 10 y el room service tenia muy limitado el menu.
Tal vez podria haber una minidespensa como en otras franquicias, para comprar un tentempie.
Instalaciones en buen estado, cuarto limpio.
Problema: Llegamos tarde y los restaurantes del area cerrraban a las 11:00 PM. Al dia siguiente, llegamos poco antes de las 10 y el room service tenia muy limitado el menu.
Tal vez podria haber una minidespensa como en otras franquicias, para comprar un tentempie.
Gerardo
Excellent location, friendly staff and good restaurant experience.
Verified traveler
No me dieron la habitación, porque faltaban 30 minutos para la hora de check in, a pesar de que el hotel estaba muy vacío, de ahí en más, Todo bien
Samuel
Very clean rooms service excellent have a beautiful view of the city from the window friendly staff and very kind
Jesus
Feel at home at Santa Fe
Overall a well-located, clean, quiet and intimate place to stay inside the craziness of Santa Fe.
Maria
CERO SENTIDO COMÙN DE LA GERENTE DEL HOTEL.
Maribel
Excelente
El mejor lugar para estar, excelente ubicación, personal súper amable y siempre atento. Hermoso hotel, moderno, limpio, súper confortable.
Alida
Happy staying here!
This is a nice vey clean and affordable hotel located in Santa Fe, the booming business area of Mexico City. With restaurants and shops at walking distance, it’s perfect if you’re visiting and don’t have a car!
Verified traveler
Very good CS. Clean and modern property
Verified traveler
una basura total muy sucio no lo recomiendo de ninguna forma
Verified traveler
The service I received at the front desk was 1st class
Verified traveler
quick checkin, very comfortable rooms, location is excellent
Verified traveler
Excellent location.
Great hotel and attention!
Great hotel and attention!
Hugo
Good Brand... bad staff
The hotel is clean and well located
The staff is very very badlly trained they always say no to everything regardless of what you ask for (if they had a pen and paper i could burrow upon arrival
The pool only has cold water, and the gym is very poorly maintained.
The staff is very very badlly trained they always say no to everything regardless of what you ask for (if they had a pen and paper i could burrow upon arrival
The pool only has cold water, and the gym is very poorly maintained.
Gabriel
It was a terrible experience, there was no towels, no trash can, the service was terrible and the water of the shower was cold
Verified traveler
Nice new hotel. Very comfortable. Breakfast is great, staff are very nice and professional. Special thanks to the morning breakfast staff. We stayed for 3 weeks here. Thank you.
Verified traveler
The hotel is great, clean, but the room it’s quite small. But everything was perfect
Laurencio
Amazing value and location in Santa Fe
The location is superb. One of the best areas of the city (but not touristy). More business and with shoppong mall and some.bars and restaurants nearby.
The hotel condition looks very new and well mantained. The ambiance is classy and comfortable.
The staff is top notch.
Not many hotels in this area have a pool, I anxiously wait the day they get HD signal tv.
The hotel condition looks very new and well mantained. The ambiance is classy and comfortable.
The staff is top notch.
Not many hotels in this area have a pool, I anxiously wait the day they get HD signal tv.
Omar
Good stay in Santa Fe
Good stay but many services closed due to COVID restrictions. The hotel is closed to hospitals and commercial areas.
Maria
Excellent Service!
The view from our room was beautiful!
The service was excellent! We only had breakfast at the hotel, it was always very good and our waiter Santos almost guessed what we wanted to eat. I highly recommend their chilaquiles and the fruit plate with green juice!
We will go back for sure,
Maria D.
The service was excellent! We only had breakfast at the hotel, it was always very good and our waiter Santos almost guessed what we wanted to eat. I highly recommend their chilaquiles and the fruit plate with green juice!
We will go back for sure,
Maria D.
Thomas
Business trip to Mexico City
The hotel is a very nice business grade hotel and the staff is very nice. The breakfast was very good and I will definately stay there again.
Hebert
excelente
Las habitaciones muy cómodas, el servicio y atención excelente por parte de todos trabajadores del hotel,
Location & surroundings
Ac Hotel By Marriott Santa Fe
Juan Salvador Agraz No 130 Colonia Santa, Mexico City, Mexico
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Ac Hotel By Marriott Santa Fe
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