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City Express Plus by Marriott Interlomas

Mexico City · Mexico

Av. Palmas Hills 1-2View location

8.4/10Excellent935 Reviews
Cleanliness8.8/108.8
Service8.4/108.4
Comfort8.4/108.4
Condition8.6/108.6
Neighborhood8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express Plus by Marriott Interlomas

Stay connected with complimentary Wi-Fi and enjoy the convenience of room service (limited hours) at this hotel near Hospital Angeles Lomas and Paseo Interlomas. Start your day with a complimentary continental breakfast, served weekdays from 6:00 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Make use of the fitness center, business center, and laundry facilities. The hotel offers 141 air-conditioned rooms featuring flat-screen TVs with cable programming, private bathrooms with complimentary toiletries, and desks with complimentary bottled water. Housekeeping is provided daily. Event facilities are available, including conference space and meeting rooms.

Self-parking is available (subject to charges).

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With a stay at City Express Plus by Marriott Ciudad de Mexico Interlomas in Huixquilucan (Interlomas), you'll be steps from Centtral Interlomas and 3 minutes by foot from Hospital Angeles Lomas. This hotel is 1.2 mi (1.9 km) from Paseo Interlomas and 1.3 mi (2.1 km) from Parque Interlomas Theater.

Make yourself at home in one of the 141 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • A car is not required for transportation to and from this property.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately MXN 150 to 700 for adults, and MXN 150 to 700 for children
    • Covered self parking fee: MXN 100 per night
    • Covered valet parking fee: MXN 100 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Centtral Interlomas 0.1 km / 0.1 mi
Hospital Angeles Lomas 0.3 km / 0.2 mi
Paseo Interlomas 0.5 km / 0.3 mi
Parque Interlomas Theater 1.7 km / 1.1 mi
Anahuac University 2.3 km / 1.4 mi
Santa Fe Center Mall 4.8 km / 3 mi
Centro Medico ABC Santa Fe 5.1 km / 3.1 mi
Arcos Bosques 5.4 km / 3.4 mi
Ciudad de los Ninos 5.8 km / 3.6 mi
Parque La Mexicana 6.7 km / 4.2 mi
Samara Shops 7.1 km / 4.4 mi
Expo Santa Fe Mexico 7.6 km / 4.7 mi
Paseo de la Reforma 8 km / 5 mi
Centro Citibanamex Convention Center 9.4 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 141
  • Single rooms: 70
  • Double rooms: 70
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Airport
  • Entertainment Area
  • Wheelchair-accessible
  • Car parkExtra charge
Show 17 more facilities & services
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • Lift access
  • Restaurant
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE WITH BALCONY WITH VIEWSSUITE • WITH BALCONY WITH VIEWSSUI.BL-WV

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    SUITE WITH BALCONY WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 27 m²SGL.ST
    SINGLE STANDARDPhoto unavailable2 photos

    City Express Plus by Marriott Interlomas

    SINGLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Disability-friendly bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE GUEST ROOM KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    City Express Plus by Marriott Interlomas

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping
    • Cable TV
    • Desk
    • Toiletries
    • Turndown service
    • Wi-fi
    • Hairdryer
    • Direct dial telephone
    • TV
    • Shower
    • Bathroom

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO DOUBLE BEDSQUADRUPLE • TWO DOUBLE BEDS • 1 Bedroom • 27 m²QUA.2D
    QUADRUPLE TWO DOUBLE BEDSPhoto unavailable7 photos

    City Express Plus by Marriott Interlomas

    QUADRUPLE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D

    Room amenities

    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Cable TV
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 27 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    City Express Plus by Marriott Interlomas

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Housekeeping
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Mini fridge
    • Microwave
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Balcony
    • Wi-fi
    • Turndown service
    • Toiletries
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express Plus by Marriott Interlomas

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express Plus by Marriott Interlomas

8.4
Excellent
935 Reviews
Cleanliness
8.8 /10
Service
8.4 /10
Comfort
8.4 /10
Condition
8.6 /10
Neighborhood
8.4 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
10 Jul 2026
Yehudi
Si en tu viaje a CDMX te quedas por Interlomas es una opcion excelente.
Partner
10/10
Exceptional
30 Jun 2026
Rodolfo
Pretty much everything was great.

Only detail we didn’t like so much was the amount of space for storing our clothes. There was only a small closet. No furniture with drawers. Night tables were quite small with no drawer underneath.

We really liked that they have a lot of natural plants, however some of them seem to have not been watered for a while.
Partner
10/10
Exceptional
31 May 2026
Violeta
Great location
Family
8/10
Excellent
27 May 2026
Shirley
The staff was very helpful always . The location was very convenient for me, for the purpose of my trip. The philosophy of the hotel keeps , I guess, the costs low, convenient to offer a good price… but I would suggest urgently to improve the breakfast offer, which is quite poor
Self
4/10
Poor
21 May 2026
adairis
Pues lamento mucho dar dos estrellas pero el desayuno que brindan es pésimo no hay iniciativa de hacer algo diferente los 10 días lo mismo . Para el precio que cobran no repito ese hotel . Lo escogí por que estaba cerca del hospital de otra manera no vuelvo ahí . La limpieza buena tiró limpio .
Self
8/10
Excellent
14 May 2026
Jose Antonio
Good location, having no laundry was a drawback but not deal breaker for coming back.
Self
2/10
Poor
07 May 2026
Maria del Pilar
Construction noisy unbearable
10/10
Exceptional
07 May 2026
Moises
Very nice new hotel, great view from the room
Self
10/10
Exceptional
05 May 2026
Vinicius
Excelente hospedagem. Quartos novos e limpos. Recomendo muito
Self
10/10
Exceptional
26 Apr 2026
FREDERIC
très bon staff et équipe dans l'hôtel, très serviable
Self
8/10
Excellent
19 Apr 2026
Jose
Air conditioning is not working.
Self
8/10
Excellent
31 Mar 2026
Laura
Great location and comfortable rooms. The breakfast was disappointing.
Friends_and_family Family
10/10
Exceptional
24 Mar 2026
Shaul
Good
10/10
Exceptional
16 Mar 2026
Federico
Then peoperty is immaculate with a friendly staff but laking in ammenities and robusteness. Havi g said that, its unserstandable from the point of view rhat it sits in a non touri
10/10
Exceptional
16 Mar 2026
MIGUEL ANGEL
Habitación muy limpia, ubicación estratégica y centros comerciales a la mano
Friends_and_family Family
10/10
Exceptional
08 Mar 2026
Rosy
Muy buen servicio de recepción y del guardia, su contacto de taxi seguro es excelente, habitaciones muy nuevas y limpias,
Friends_and_family Family
8/10
Excellent
03 Mar 2026
Manuel
Hallways need cleaning, breakfast needs better services and improved food availabilityb
10/10
Exceptional
02 Mar 2026
Ricardo
Everything was good. Rooms were nice, and the hotel has a great location
Self
10/10
Exceptional
02 Mar 2026
Ricardo
Si, muy amables y limpio.
La caja de seguridad presentaba fallos y bateria baja
Friends_and_family Family
10/10
Exceptional
20 Feb 2026
EDUARDO
Great place in that area of the city, first in the category!
Partner
10/10
Exceptional
14 Feb 2026
Freddy
Perfecto
10/10
Exceptional
08 Feb 2026
Karla Veronica
El hotel se ve muy limpio y todo estuvo muy cómodo.
Partner
6/10
Pleasant
06 Feb 2026
Moises
The first room they gave us had a broken shower and the shower had no door or curtain separating it from the rest of the bathroom. When you turned on the shower water went everywhere. It took a bit of convincing for them to see that we could not use the shower and for them to switch our rooms.was pretty disappointed in the whole thing,
Partner
10/10
Exceptional
23 Jan 2026
Salvador
Great location
4/10
Poor
21 Jan 2026
Daniel Olaf
La actitud de unas mujeres que atienden en recepción es bastante mala
el
desayuno inexistente y sucio
servicio a la
habitacion largo
Business
10/10
Exceptional
26 Dec 2025
Arminda
Muy buen servicio muy amables las persona que ahí trabajan , el Sr Gerardo ( bellboy) súper atento. Gracias
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Mayra
Clean friendly staff
10/10
Exceptional
17 Nov 2025
Liliana
Excellent location and accessibility to many restaurants and shops
10/10
Exceptional
10 Nov 2025
Carlos
SI
10/10
Exceptional
22 Oct 2025
ANA Y
Excelente en general. . Desayuno solo frío continental ya estábamos informados. La hab grande pero para pasar más de 3 días no había espacio para la ropa.
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
Jose
Easy in easy out
8/10
Excellent
19 Oct 2025
María G.
El servicio de Rosa la gente may bueno, en la cocina solo hay dos personas , el buffette por lo Miami muy descuidado
Business
10/10
Exceptional
18 Oct 2025
Mariana
I will back
Self
2/10
Poor
03 Oct 2025
Carolina
Terrible experiencia. El baño tenía un escape de agua terrible y ni se preocuparon en revisar. La comida fea, habitaciones demasiado básicas y pequeñas y para completar al hacer check out me pasé 15 minutos y un señor casi tumba la puerta a golpes Xa pedirme que saliera .
No parece una cadena Marrriot, es mejor buscar por la zona de Santa Fe y no perder el dinero en este hotel.
Friends_and_family Family
4/10
Poor
24 Sep 2025
Felipe
Very small rooms. Very small bathroom. The disabled room, the bathroom didn't work. They only have 1 room in the entire disabled hotel.
Friends_and_family Family
6/10
Pleasant
13 Sep 2025
Deborah
El personal no es muy bueno necesitan gente con más capacidad
Family
4/10
Poor
05 Sep 2025
Eduardo
Quite frankly, the only good thing about this property is the location. The rooms are not clean, there’s no storage space whatsoever, no Netflix, no streaming, no furniture… and we were not given the upgrade for free we demanded after encountering these issues for our 7 nights stay. We payed for a “bigger” room and these issues remained the same. We will not book again in this hotel.
Business_and_leisure Partner
10/10
Exceptional
09 Jun 2025
Elisa
Amazing service
Business_and_leisure Family_with_children
10/10
Exceptional
19 May 2025
Roberto
It have a good location, its is in the interlomas area (and there are few hotels there) however it is close to Bosques de las Lomas and even Santa Fe, so great location.
The hotel is in the top of a little and exlusive mall, so great options for food…
Leisure Family
10/10
Exceptional
10 May 2025
Eduardo
Elm ho
6/10
Pleasant
08 May 2025
ROBERT
Extremely poor breakfast cold buffet.
The only day I ordered a la carte the service was disastrous, although the food was good.
Housekeeping is spotty, one of the days of my stay they did not leave clean towels, but took away the dirty ones.
All in all not the best maintained of managed property I've been in lately.
Business Self
10/10
Exceptional
10 Apr 2025
Yehudi
muy buen
Leisure
10/10
Exceptional
13 Mar 2025
Blanca
La atención fue muy amable y el lugar limpio y tranquilo.
Friends_and_family Family
6/10
Pleasant
25 Feb 2025
Vivianne
El hotel es bueno para estadías de corto plazo pero lo que no me gustó fue el servicio de restaurante en especial a los desayunos
Friends_and_family Family
10/10
Exceptional
08 Feb 2025
Yehudi
great
Leisure Family
8/10
Excellent
03 Feb 2025
salomon
The breakfast is poor but on weekends are terrible. Need be better because is a plus hotel
Thank you
Friends_and_family Family
4/10
Poor
30 Jan 2025
Alfonso
The breakfast service was very bad. I've been to many Marriotts over the years... this is clearly the worst I've been to. One of the elevators was out of service for almost two days. took 20 minutes of waiting time to get on with suitcases. The valet service was not available when we got there and no instructions provided. Not a good option for future trips. The problem is there are few other options in the area and they know it...
Business Partner
6/10
Pleasant
28 Jan 2025
Ivette
The hotel is well located if visiting family, not close to tourist spots and not a walkable area.
Property in good condition although absolute lack of closet and drawer space a deterrent to make new reservation. Also breakfast is very poor. Price is high for these conditions.
Leisure Self
2/10
Poor
26 Jan 2025
MARIA
Pedí una suite y me dieron un cuarto standard y me lo dieron tarde.
La verdad tuve muy mala experiencia me esperaba algo mucho mejor
Partner
2/10
Poor
17 Dec 2024
Camila
Very bad experience, the staff specially from the front desk is very bad and not helpful at all.
Leisure Family
10/10
Exceptional
11 Dec 2024
Yehudi
45
Leisure Family
10/10
Exceptional
03 Dec 2024
Marta
Great if you go to the hospital
8/10
Excellent
28 Nov 2024
Gregory
Bueno
4/10
Poor
19 Nov 2024
Eugenio

Disappointed and not qualified hotel

The tv Hadn’t internet … we couldn’t use the smart apps… the pillows are to to soft…the bathroom it’s so small ….and the worst … there are not any indications about the hotel location…..
Business
10/10
Exceptional
29 Oct 2024
saul
El lugar perfecto para vacacionar el unico detalle la empleada del restaurante nada amable.
Leisure Partner
6/10
Pleasant
29 Sep 2024
necker
Muy ruidoso
Friends_and_family Family
10/10
Exceptional
26 Sep 2024
Billy
Satisfechos
Business Family
2/10
Poor
15 Aug 2024
José Claudio
El servicio room service no funciona, alimentos mal estado, no hay personal capacitado en restaurant y mostrador de recepción.
4/10
Poor
14 May 2024
Verified traveler

Msl servicio dursnte check in, sucio y caro.

El cuarto tenía luz difuminada tenue y el piso imitación duela café que esconde la suciedad pero aún así al entrar se notaba que no se había barrido más de un día y el baño parecía que le habían pasado un trapeador percudido embarrando la suciedad. El precio del cuarto 2,800 mas iva. La próxima vez ya vi y es mucho mejor ir a Santa Fe, esta a 10 minutos y viendo tarifas, el Camino real cuesta 1,800 la noche. Pagando taxi aun así es mas económico y mucho mas limpio con mejor servicio.
Friends_and_family Family
2/10
Poor
12 May 2024
Nazario
Super malo el servicio, las sábanas de la habitación no estaban limpias.
Partner
8/10
Excellent
11 May 2024
Jose Roberto
Nice
8/10
Excellent
10 Mar 2024
Armando

Great location close to Paseo Interlomas

Great location very close to Paseo Interlomas. The rooms are comfy and clean but the hotel is very noisy as it has a Gym next to the hotel so at 6am in the morning you start listening to the classes at the gym. The hotel includes breakfast but it is very basic, only fruit, cereal, bread and coffee.
Partner
10/10
Exceptional
18 Feb 2024
Rene
Very nice play to stay
6/10
Pleasant
01 Feb 2024
Victoria
Great place but when they went to clean daily the floor was very dirty. They did not clean the floor Hair was everywhere
10/10
Exceptional
03 Nov 2023
Mario
Personal muy atento
Business Family
8/10
Excellent
22 Aug 2023
JAIME
el precio me parece elevado y ni siquiera dan estacionamiento de cortesia
Leisure Partner
6/10
Pleasant
21 Aug 2023
José Miguel

Muy caro para lo que se ofrece

La verdad los cuartos son extremadamente pequeños para el precio que manejan, las paredes parecen de papel de fumar, se escucha todo de la habitación de al lado y cuando se cierran las puertas es demasiado. Las toallas viejas a mas no poder, deshilachadas. Demasiado caro para lo que ofrecen
Friends_and_family Family
8/10
Excellent
17 Jul 2023
Ana

Could do a better job cleaning the floors.

The hotel is great and comfortable. However their floors are dirty everywhere. When we checked in the floors in the 3 rooms I reserved were extremelly dirty. In the dining area the floors were not washed daily. The corridors were also dirty. It is ashame becasue the staff is very nice and the rooms are comfortable.
Friends_and_family Family
10/10
Exceptional
16 Apr 2023
Alejandro
Muy lindo. Nuevo, bien ubicado (si querés estar en Interlomas) buen desayuno. Lo recomiendo sin dudar
Leisure Family_with_children
4/10
Poor
19 Mar 2023
Gabriel
You are only staying in a room with bed !!
Watch out when you book the room, make sure that it has a microwave, coffee maker and a small fridge, that’s not standards in this hotel !
Business Self
8/10
Excellent
13 Mar 2023
adriana
La entrada no es visible, el letrero es pequeñísimo y no podíamos dar con el lugar, nos tomó dos vueltas con el gps en la mano para poder ver donde era
Leisure Family
8/10
Excellent
20 Feb 2023
Jacobus
Breakfast was not fresh or they didn’t fill it up. And they could improve on the cleanliness. Hairs in the corners of the bathroom.
Leisure Partner
10/10
Exceptional
15 Jan 2023
Jorge
Great property
4/10
Poor
25 Oct 2022
Tamir
Main problem with this property was that my east facing room was exposed to loud music from the restaurant/bar next door until 10pm at night. Staff at the front desk was never particularly helpful. Room was new and clean, but I would not stay here again.
8/10
Excellent
22 Oct 2022
Colin
This is a nice trendy businees/boutique hotel. They are going for an urban hipster theme which was okay. I wish that they had more options during breakfast and they really could have benefitted from an omelette station. It would have also been nice if they had some breakfast sausages.
Business Self
10/10
Exceptional
22 Sep 2022
Dylan
So clean! Friendly staff! Always happy to help!
Leisure Family_with_children
10/10
Exceptional
31 Aug 2022
Sasson
Nice place, clean, coffee and great dinning options very close by.
Business_and_leisure Self
6/10
Pleasant
19 Jul 2022
Carlos
This is a very minimalistic hotel, very small rooms, no closet or drawer chest to put your clothes, you have to keep all inside the suitcase. There is not even a place for the suitcase, you have to put it on the floor.
Family
8/10
Excellent
24 May 2022
Laura

Well located, brand new hotel

The hotel is brand new and as such the furniture and features are working properly and in excellent conditions. The hotel was spotless. I understand it is an express hotel, but the closet if you can call it that way only allows for 4 clothing pieces to be hanged. There are not drawers and there is space to hang one towel in the bathroom, so when you are 3 adults sharing a room it is not comfortable. It is very well located, you have 3 shopping centers/malls around and a lot of places where to eat. The service was very good.
Friends_and_family Family
6/10
Pleasant
05 Apr 2022
Claudia
The Hotel es Very Simple Not Enough clóset Space For Even one Person
The internet connection In The TV Was Not worKing and Took several hours and attempts to Make it Work
Leisure Partner
10/10
Exceptional
07 Mar 2022
Maria
The hotel was located in a very good area, close to shopping mall and restaurants.
Leisure Partner
2/10
Poor
02 Feb 2022
Eduardo
NO closet space. If you need to hang more than 2 shirts forget it. Water pressure horrible, sink clogged.
I asked for refund for 2 nights and went elsewhere. They still have not refunded my money putting every excuse that I need a bank account in Mexico??? HORRIBLE. Stay away
Leisure Family
10/10
Exceptional
20 Dec 2021
Julio Mario
Deberian poner familias lejos de habitaciones de parejas. Fui con mis niños y en habitacion cerca una pareja teniendo sexo a todo grito. Muy mal
Leisure Family
10/10
Exceptional
19 Jun 2021
Maria

Excelente Hotel

Excelente hotel, muy limpio, practico y bien ubicado :)
Friends_and_family Family
2/10
Poor
02 Dec 2020
Verified traveler
Extremely limited service. No towels in the room and no personnel to refresh room or replace towels!
Leisure Partner
8/10
Excellent
25 Feb 2020
Rosana
The hotel is perfect for our purpose
Friends_and_family Family
8/10
Excellent
21 Feb 2020
Maurice

No closet

Went for a short Busines trip

The room has no closet just hooks on the wall but it is clean and breakfast is good
Business
6/10
Pleasant
15 Feb 2020
David

Clean, contemporary but basic

Sparkling clean and very contemporary but as basic as it comes. No kettle for preparing tea or coffee and no fridge, tiny closet (really just a niche in the wall), several TV channels but only CNN in English so no entertainment for non-Spanish speakers. Breakfast was fine - more than continental but not overly expansive. Located directly above a small mall with a good variety of restaurants and a limited number of stores and also only a 10-minute walk from what is purportedly one of, if not the largest mall in Central America. Pleasant staff, though with limited knowledge of English. If you’re looking for a comfortable place to sleep without any frills and it’s in the area you want to be (no tourist attractions in the vicinity whatsoever) you’ll be fine here. If you’re looking for a memorable hotel or travel experience, keep looking.
Business
10/10
Exceptional
12 Feb 2020
Verified traveler
clean, nice, staff friendly,

Nice area, nice restaurants
Business_and_leisure Self
10/10
Exceptional
09 Feb 2020
Eugenio

Great

Great
Friends_and_family Family
10/10
Exceptional
05 Feb 2020
Ernesto

Great for business, OK for families.

The hotel has all the requirements for a business trip to SW CDMX (Mexico City) area. There are a couple of shopping malls with nice restaurants in the area. The staff was nice and put an extra effort to provide us with services that were different to those of their usual business costumers (i.e. noon breakfast for 16). The rooms where ok, although space in closets is limited so most of the clothes had to remain in the suitcases.
Friends_and_family Family
8/10
Excellent
04 Feb 2020
Verified traveler
The fail to provid some services because it was a holiday
Leisure
10/10
Exceptional
25 Jan 2020
Lino

Pleasant surprise

I usually don’t like to stay in this hotel chain.
We had to choose this hotel because it was close to the hospital (5 minutes walking distance ), and we’re glad we did!
This hotel looks like new, it has a nice simple modern decoration, great combination of colors.
Rooms are nice and spacious, they have just the right things to be needed, bed is excellent, I didn’t like the pillows that much, they were ok though.
Breakfast is great, fruits, eggs prepared as you want, cereals, fresh juices, etc, our waiter was so friendly!
The hotel is located inside a small commercial plaza with nice restaurants, the hotel offers a shuttle van that will take you anywhere 3 miles around for free, there’s a huge mall 5 minutes drive and they will take you.
What I didn’t like but is still ok is the bathroom, the shower has low water pressure, though the shower space is wide, the shower head is very close to the wall, 1 ft extra pipe would have done it.
I will definitely come back.
Partner
10/10
Exceptional
20 Jan 2020
David

Great stay!

Amazing location, very close to the family I was visiting and there is a plaza below with really good restaurants and shops. The room was very clean and the staff was extremely helpful. the wifi is adequate and I only signed in once. (no need to sign every day)
Partner
2/10
Poor
10 Jan 2020
Verified traveler
hotel nuevo cuartos de 1x1 servicio asqueroso. pasillos sucios personal grosero... en fin solo sirve si tienes alguien internado en el hospital de lo contrario ni acercarse
Business Family
4/10
Poor
02 Jan 2020
Verified traveler
The rooms are very little the service at breakfast great but at the front desk is not good
Business
10/10
Exceptional
03 Dec 2019
ana

Brand new!

Brand new hotel adjacent to several very good restaurants
Family
10/10
Exceptional
18 Nov 2019
Sergio

Very good surprise

Short but very good stay.
The staff was amazingly Kind. From the check-in team to staff at the dining room during breakfast.
Very convenient for that area of the city (Interlomas), far from everything else.
Friends_and_family Family
2/10
Poor
03 Aug 2019
Verified traveler
Wifi does not work at all. They said it only works for non-Apple devices. Really? Room was dirty when we arrived; we switched rooms and the second was also dirty. Staff was friendly and attentive, so clearly management is poor.
Friends_and_family Family
6/10
Pleasant
05 Jul 2019
Verified traveler
There are only a few quality hotels located in the area of Interlomas of Mexico City, so this is something this hotel could leverage better.

Sadly, the housekeeping staff did a very poor job with the cleanliness in our room, which we evidently reported. The floor was full of dust when we arrived and were assigned the room, and this was not noticeable at first sight, only when you had to step on the floor without your shoes on, since the texture of the floor \"hides\" the visibility of the dust. My wife even called the front desk at night, asking for a broom, but we were told the housekeeping lady was gone for the day, so we had to wait until the next morning.

Furthermore, the cleaning staff did not remove the garbage from the trashcans on our second day, they forgot to leave the complimentary bottled water and they also did not sweep the floor. So evidently, this was a huge inconvenience. In the end, we left after a two-day stay so we didn't make a bigger deal, although we were expecting some sort of apology, which never came.

Lastly, it is important to mention the rooms are rather small, and the closet is a joke. There is minimum storage space and the in-room safe deposit box is also very small, so you cannot leave a laptop or large items in there.

Another opportunity is the breakfast buffet which is included in the room rate. While offered daily through 10:30, one morning we were down at 10:10 AM and most of the food was gone with no re-stocking from the waiters.
Friends_and_family Family_with_children

Location & surroundings

City Express Plus by Marriott Interlomas
Av. Palmas Hills 1-2, Huixquilucan De Degollado, Mexico

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City Express Plus by Marriott Interlomas

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