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Novotel Mexico City Santa Fe
Mexico City · Mexico
Antonio Dovalí Jaime 75 Col Centro De Ciudad SantaView location
8.8/10Excellent1,006 Reviews
Cleanliness9.0/10 9.0
Service8.8/10 8.8
Comfort8.6/10 8.6
Condition8.6/10 8.6
Location10.0/10 10.0
Neighborhood9.2/10 9.2
Value10.0/10 10.0
Amenities8.6/10 8.6
See all ratings- Business hotels
- Luxury collection
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Novotel Mexico City Santa Fe
Hotel Novotel México City Santa Fe, ideal for leisure and business stays. The hotel has spacious rooms, WiFi and meeting rooms. For shopping you will be within walking distance of Plaza Samara and 10 min from Santa Fe Shopping Center.
Enjoy the culinary delights of our chef and have a unique experience at the Novotel Hotel. Easy access to Toluca airport or to AICDMX.
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With a stay at Hotel Novotel Mexico City Santa Fe in Mexico City (Santa Fe), you'll be steps from Samara Shops and 12 minutes by foot from Expo Santa Fe Mexico.
This hotel is 0.9 mi (1.4 km) from Parque La Mexicana and 1.4 mi (2.2 km) from Santa Fe Center Mall. Make yourself at home in one of the 148 guestrooms featuring espresso makers and LCD televisions.
Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Planning an event in Mexico City? This hotel has 700 square feet (65 square meters) of space consisting of conference space and 2 meeting rooms.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Minors may not be accommodated at the property without an accompanying parent or legal guardian. Guests may be required to provide proof of the parental or legal guardian relationship and authorization upon arrival.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately MXN 340 per person
- Valet parking fee: MXN 140 per day
- Pet fee: MXN 596.30 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Samara Shops
0.2 km / 0.1 mi
Expo Santa Fe Mexico
1 km / 0.6 mi
Parque La Mexicana
1.3 km / 0.8 mi
Santa Fe Center Mall
1.6 km / 1 mi
Ciudad de los Ninos
1.8 km / 1.1 mi
Centro Medico ABC Santa Fe
3.2 km / 2 mi
Arcos Bosques
3.4 km / 2.1 mi
Paseo de la Reforma
4.7 km / 2.9 mi
Anahuac University
8.8 km / 5.5 mi
Paseo Interlomas
8.8 km / 5.5 mi
Parque Nacional Desierto de los Leones
9 km / 5.6 mi
Chapultepec Park
9.3 km / 5.8 mi
World Trade Center Mexico City
10.3 km / 6.4 mi
Pepsi Center
10.3 km / 6.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of most recent renovation: 2008
- Total number of rooms: 146
- Number of floors (main building): 10
- Number of floors (annexe): 10
- Single rooms: 94
- Double rooms: 54
- Family rooms: 54
- Accessible rooms: 6
- hotel
- American Express
- JCB
- MasterCard
Show 65 more facilities & services
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Golf course
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wi-fi
- Car hire
- Valet parkingExtra charge
- Room service
- Laundry service
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Bicycle storage
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Banquet hall
- Air conditioning in Restaurant
- Conference room
- Meeting room
- PhotocopierExtra charge
- Business centre
- Fax
- Sun loungers
- Children playground
- TV lounge
- Nightclub
- Sauna
- Massage
- Breakfast
- Breakfast buffet
- Continental breakfast
- Buffet lunch
- À la carte dinner
- Special dietary options
- LGTBIQ friendly
- Non-smoking establishmentExtra charge
- Minimum check-in age: 18
- Single-Use Plastic Free
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Room AccessibleRoom • AccessibleROO.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 1 Bedroom • 27 m²DBL.2D
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathtub
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
Show all 15 amenities
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE TWO DOUBLE BEDS
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Room amenities
- Bathtub
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Shower
- Bathroom
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE AccessibleSINGLE • AccessibleSGL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
SINGLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN EXECUTIVETWIN • EXECUTIVETWN.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
TWIN EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE SUPERIORSINGLE • SUPERIORSGL.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
SINGLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 27 m²DBL.ST
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Internet access
Show all 15 amenities
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Central heating
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE STANDARD
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Room amenities
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Internet access
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
- Central heating
- Safe
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
QUADRUPLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: QUA.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE STANDARDSINGLE • STANDARDSGL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
SINGLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Double or Twin Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
QUADRUPLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SINGLE USE SUPERIORDOUBLE SINGLE USE • SUPERIORDUS.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE SINGLE USE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–2 • Adults: max. 1 • Children: max. 1
- Room type
- DOUBLE SINGLE USE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DUS.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVE KING BEDSUITE • EXECUTIVE KING BEDSUI.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
SUITE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin Accessible SUPERIORDouble or Twin • Accessible SUPERIORDBT.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Double or Twin Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 27 m²DBL.KG-SU
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Radio
Show all 15 amenities
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Shower
- Bathtub
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE SUPERIOR KING BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Room amenities
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathroom
- Shower
- Bathtub
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDS • 1 Bedroom • 21 m²DBL.2D-EJ
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Radio
Show all 15 amenities
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE EXECUTIVE 2 DOUBLE BEDS
Room photos
14 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 21 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-EJ
Room amenities
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BED • 1 Bedroom • 27 m²DBL.EJ-KG
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- TV
- Central heating
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Safe
Show all 13 amenities
- Direct dial telephone
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVE KING BED
Room photos
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Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
Room amenities
- Radio
- TV
- Central heating
- Bathroom
- Shower
- Bathtub
- Hairdryer
- Safe
- Direct dial telephone
- Minibar
- Tea and coffee making facilities
- Ironing set
- Centrally regulated air conditioning
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 27 m²DBL.2D-SU
Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Radio
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
Show all 15 amenities
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE SUPERIOR TWO DOUBLE BEDS
Room photos
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Room overview
Non-smoking room- Room size
- 27 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-SU
Room amenities
- Radio
- Wi-fi
- Safe
- Central heating
- Centrally regulated air conditioning
- Ironing set
- Tea and coffee making facilities
- Minibar
- Internet access
- TV
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room BUSINESSRoom • BUSINESSROO.BS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room BUSINESS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- BUSINESS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.BS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible SUPERIORDOUBLE • Accessible SUPERIORDBL.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVEDOUBLE • EXECUTIVEDBL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room TWO BEDSRoom • TWO BEDSROO.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE EXECUTIVESINGLE • EXECUTIVESGL.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
SINGLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Double or Twin SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE AccessibleDOUBLE • AccessibleDBL.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
SUITE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE Accessible SUPERIORSINGLE • Accessible SUPERIORSGL.H6-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
SINGLE Accessible SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- Accessible SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: SGL.H6-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityNovotel Mexico City Santa Fe
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
Limited room details from hotel
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Guest reviews
What other guests saying about Novotel Mexico City Santa Fe
100
reviews shown
Javier
Staff is the best!
Juan Carlos
Clean room
Gilbert
Hotel and room clean. Friendly staff. I paid for included breakfast but check in is after 3p and our flight on day of departure was prior to breakfast being devoted. There were plenty of restaurants and food vendors just across the street. I'll stay there again but without booking breakfast buffet.
Maria
Very comfortable and well-located hotel in Santa Fe, ideal for business or short stays. The rooms are spacious, clean, and modern, and the staff is friendly and professional. Breakfast has good variety, and the overall atmosphere feels relaxed and efficient. Great option if you want convenience, safety, and easy access to offices, restaurants, and shopping in the area.
Erika Susana
Todo el Staff siempre atento y amables
Ana
Yes excellent service
Federico
Decor is very modern and elegant
Persis
Awesome staff
Carolyn
Pillows are too short and high and Ppool was under renos but otherwise a decent place for a work trip.
Donna
I liked the area! I was impressed with the staff and their ability to speak with me in English! Great place but disappointed the pool was being renovated. I kept myself busy by walking instead lol.
Suzanne C
Property under construction, but location to our family and restaurants was what we needed. Place is just ok.
Diego
Good option
Fernando
They gave another guess key of my room
Verified traveler
Not a place to stay
No air in room that was functional. Room would not cool below 25c. Amenities poor. Will not return to this hotel and will not recommend colleagues stay here.
Verified traveler
Great Stay
Estaría muy placentera, excelente desayuno y atención del staff. Únicamente considero que la alberca está fría.
Daniel
The hotel is under renovation and has no AC or heating. There is noise from 8 am to 8 pm. The lobby is closed, and there is nothing more than a makeshift cafeteria.
Flor
Brindan un excelente servicio, habitación limpia y por la zona donde se ubica el precio es bastante accesible
Fernando
Old
Verified traveler
There was a slight sewage smell that came from either the bathroom sink or the shower drain.
Damion
Amazing hotel. I’ve been to other Novotel’s and this one top the list. Love ittttt
Verified traveler
Beware, so many better hotels options nearby
BEWARE Room and hotel was so old and in need of renovation. The place felt haunted. The gyms equipment should be in a museum, I think it was 50 year old antiques. The staff was okay… only good thing is location. The breakfast was old food, from days ago. I had better food on Rwanda Airlines. Pay 50$ more and you can stay at beautiful mariott across the street.
JOSE
Great location for business meetings in Santa Fe
Eduardo
Actually the hotel is in a period of renovation
Martha
Amazing hotel
Emeriel
Staff and service are terribly bad.
Livier
Love being steps to our convention place.
David
Muy conveniente la ubicación, si llegas en bus para un vuelo del día siguiente, recuerda que el acceso al hotel por el estacionamiento esta en el nivel 2 (N2).
Roberto
The staff is amazing and the rooms very confortable.
Ariel
Good place to stay.
Liliana
O
Daniel
Rooms are dated. When I left the room, the door required me to pull it hard to lock, otherwise, the door would stay open. Very unsafe.
Maria Teresa Cardoso
Good for business stay
Gregory Joseph
Everything was great except the restaurant which is terrible. Poor breakfast buffet and overpriced poor quality food the rest of the day. Surrounded by excellent food choices and this place needs to step up and become equal.
Charles
The breakfast buffet is superb!
Hassan A
Location
Claudia
I didn’t eat in cafeteria or little restaurant because I didn’t feel the desire to sit down and eat.
John
Do not stay for the sauna, it is \"out of order\"
Sauna was out of service, having a sauna was not widely advertised yet reviews made mention of it, sole purpose of paying extra to stay there was the sauna.
Adriana
Todo muy limpio y con muy buena atención. El desayuno estaba incluido y tenían mucha variedad de alimentos con muy buen sabor y calidad.
Winfried Albert
Es un hotel con una excelente relación precio calidad, si necesitas hacer algo en la zona de Santa Fe es muy recomendable
Ernesto
Great
It was great
Robert
Excellent location for the purpose my trip, testing leterally across the street. The mall provided me with everything I needed and with Uber, travel was simple
Delfino
Great property!!!!!!
Sergio
Liked the location. Room and hallways were too dark.
Roberto
Excelentes cuartos, limpios y muy agradables. El personal muy atento y el desayuno también muy rico.
Verified traveler
The room was clean and the service was good but would be even better if the room had a microwave oven for the guests to heat up food and eat.
Verified traveler
The property was close to restaurants amd shopping
Verified traveler
Excelente relación precio calidad
Excelente precio calidad del hotel
Ana
Mala experiencia
El servicio en el restaurant estuvo bien, las paredes de la habitación estaban sucias y la alfombra también y para colmo se fue la electricidad en el hotel y nos dijeron que tardarían en arreglarla, así que nos fuimos.
Verified traveler
First class hotel.
Staff very courteous and helpful
Excellent breakfast, Waiter named Juan made each morning special with great service and positive attitude. I will return ASAP
Staff very courteous and helpful
Excellent breakfast, Waiter named Juan made each morning special with great service and positive attitude. I will return ASAP
Verified traveler
Can’t Sleep good!!
726 Room a water drop noice during hold day but in the night it’s to strong!!
Can’t sleep good.
Can’t sleep good.
Verified traveler
The location but staff are the best of the hotel.
Lovely and helpful people.
Lovely and helpful people.
Mario Alberto
Great value for money
Good Location for the Santa Fe area. Good shopping possibilities and nice parks for outdoor activities. Clean and tidy rooms.
juan
they ask for id on the kids, i thinks they should give a heads up since we are not carrying their id around
the terminal to charge for breakfast didnt have a wifi conection it took forecer for them to process my payment
the terminal to charge for breakfast didnt have a wifi conection it took forecer for them to process my payment
Verified traveler
Nice clean and helpful staff. Close to mall so location is good.
Verified traveler
Good relation price-quality. The location si very convenient.
Verified traveler
Location is great, the rooms look old and the pool was cold
Some little details in the room like AC not working
Some little details in the room like AC not working
Verified traveler
It was ok for the price. Could be better............
Verified traveler
Location is very good !
No hair dryers in rooms was a disadvantage,
I had to go down to reception to get one
No hair dryers in rooms was a disadvantage,
I had to go down to reception to get one
Verified traveler
Recently remodeled, the hotel looks better. However, the mattresses are lumpy and the bathroom remodels, although more modern, are not very functional. For the right price, it's still the best option in Santa Fe given its excellent location.
Elijah
Amazing place, clean, the staff was awesome, a lot of places near to the hotel like restaurants, shopping malls, etc.
Jordan
The Hotel is nice, clean, and comfortable. There are plenty of restaurants nearby and a shopping center right across the street. Internet is relatively fast.
Verified traveler
EXCELENT SERVICE, PERSONAL FRIENDLY, BUFFET BREAKFAST EXCELENT, PEROSAL IN RESTAURANT PEROSAL VERY HELP FUL , NOVOTEL IN SANTA FE NEED TO REPLACE NEW TOWELS, THE CONDITIONS ON TOWELS ARE TO HARD POOR QUALITY AND OLD
Mario A
Very good
I was in Mexico City on Business and the location of the hotel was excellent. There are several large shopping centers within walking distances and many restaurants as well as office equipment sotres.
Verified traveler
Nice hotel and staff is very friendly. Good service.
Fernando
Excelent location. Old room this time, in good conditions.
Fernando E
Great stay, comfy bed. Good food
Fernando E
A must in santa fe
Great hotel and service. Amazing food. Comfy.
Rahul
Hotel location excellent but facilities outdated. Dirty carpets, worn out towels, mini bar Fridge out of order.
Verified traveler
It was just fine. We enjoyed our time at this hotel. Staff was kind and professional.
Francisco
Great service
I would give it 5 stars but I had to ask reception to go and clean my room
Jordan
Business trip to Santa Fe
The hotel was clean and the bed was comfortable. The staff were also very friendly. Not many choices at the breakfast buffet, but the food was good. My only complaint is that the internet wasnt very strong in my room.
Verified traveler
Beds are not very comfortable.
Sarah
Great for work in Santa Fe
The room was clean and comfortable with a great shower. If you are coming for business in Santa Fe, this is a great location at a great price! It was a bit harder to find a quiet corner in the lobby or breakfast area to work. Still, overall a great experience and I will stay there again.
Verified traveler
Okay for business
I was here for one day on a work trip and it was okay. Clean, friendly staff, and all the basic necessities. I ordered a penne pasta and a cheesecake to my room and it was affordable (260 pesos for the both I believe. The pasta was just ok....some parts were cold and some were hot which makes me think they just heated it up. I would return for a business trip if I was in that area but definitely not for a personal vacation because the area was very commercial and had no tourist attractions.
Diego
Good location
Great location near restaurants, offices and malls. Good for 1 night stays. Breakfast and business center very simple.
DORALICIA
Extra charge for parking
They charge me 70 pesos for the parking, i didnt like that and it was a little complicated to get my car, they gave me 2 handmade little little tickets, that looked so improvised.
Raiderjoe
It was an nice trip would of been better if Raider
Nice
FLD
good value, friendly staff
Good for the money, staff all good, uused the driver service which was excellent. Downstairs bar and restuarant air very plastic and not conducive to soending any time in. Breakfast mediocre.
Juan Carlos
No frills, basic bed 'n breakfast
Still remodeling. Lots of quirks
NK
A good value in a great location
This Novotel is located in the heart of the relatively new, Santa Fe business complex outside Mexico City, about 45 minute to 1 hour from the airport, depending on traffic. A large shopping mall and banks are located across the street.
The property is consistent with other Novotel hotels. The rooms are plain but spacious, clean, and well-equipped. The front desk staff were welcoming and completely reliable. The included breakfast buffet does not have an overwhelming range of offerings, but all of it is very good quality, with a pleasing mixture of Mexican and international breakfast foods.
The property is consistent with other Novotel hotels. The rooms are plain but spacious, clean, and well-equipped. The front desk staff were welcoming and completely reliable. The included breakfast buffet does not have an overwhelming range of offerings, but all of it is very good quality, with a pleasing mixture of Mexican and international breakfast foods.
Maria
Novotel is conveniently located next to a shopping mall and restaurants. The area felt very safe, we walked to the shopping mall in the mornings after enjoying a very good breakfast at Novotel. The room was clean and spacious. All employees were courteous and helpful. We will be back soon!
world traveler
Very dissapointed
The hotel needs some tender loving care
Even the towels were worn
Some Furniture in lobby was dirty and worn
We were promised a room with a view and given a room without one, plus loud noises from the pool above us
The staff were not eager to please ..when serving from the bar couldn't even get an ashtray changed
Ive had much better luck with Novotel in europe
Even the towels were worn
Some Furniture in lobby was dirty and worn
We were promised a room with a view and given a room without one, plus loud noises from the pool above us
The staff were not eager to please ..when serving from the bar couldn't even get an ashtray changed
Ive had much better luck with Novotel in europe
Florante
Home away from Home
it was my first time traveling really out of the US. I was very nervous to travel. booked Novotel because it was beside the hotel that I was having an event at. much cheaper at Novotel but the quality of the place is top notch. the people and staff are so very friendly. answered all my questions, even with the language barrier. I highly recommend Novotel to all who come to Mexico City!!! Muchas Gracias!!
Alejandra
Hotel Stay at Novotel for Business
My stay was great. Great service, very helpful at all times. Pillows are very hard though.
Luis
Well priced given location
As expected except for check in. They did not have reservation on file.
Verified traveler
Review of Novotel Mexico City
We rented two rooms for my son Wedding and 10 more for the family
We had many issues in this hotel.
The keys every day didn't open the rooms,some of the employees in the reception didn't do a good job
The breakfast was excellent but lunch and dinner terrible and expensive comparing to other hotels,
The laundry service extremely expensive and one jacket disappear from the room
I don't recommend this hotel
The total overall is poor compared to other hotels in the zone that part of my family stayed in the same time!
We had many issues in this hotel.
The keys every day didn't open the rooms,some of the employees in the reception didn't do a good job
The breakfast was excellent but lunch and dinner terrible and expensive comparing to other hotels,
The laundry service extremely expensive and one jacket disappear from the room
I don't recommend this hotel
The total overall is poor compared to other hotels in the zone that part of my family stayed in the same time!
Verified traveler
Very average outdated hotel
Can't trust the staff for a wake up call. Rooms are outdated beside on the seventh floor
Situated in a great place
Situated in a great place
Mario Guzman
Excellent business hotel
Excellent location, near to the mall and good restaurants at the area, very good price-quality
Mario
Novotel Santa Fe. could be better.
They need to have more variety of pillows. High and low profiles. I had a hard tie getting a different pillow.
When I left I asked at the lobby for them to call taxi for me and they told me only hotel taxis were provided. As if I was forced to use them. They refused to call it for me and I had to use my personal phone on roaming to call a local taxi.
Lastly, the breakfast is priced higher that similar hotels in the areas but the options are limited compared to others.
When I left I asked at the lobby for them to call taxi for me and they told me only hotel taxis were provided. As if I was forced to use them. They refused to call it for me and I had to use my personal phone on roaming to call a local taxi.
Lastly, the breakfast is priced higher that similar hotels in the areas but the options are limited compared to others.
KATIA IVONNE
Tiene poco que lo remodelaron y les quedó súper lindo.
El personal de recepción fue muy amable.
Muy buena ubicación.
El personal de recepción fue muy amable.
Muy buena ubicación.
Miguel Ángel
Excelente trato, el hotel de muy buen gusto y sumamente limpio.
MARLENE
Excelente servicio, limpieza y desayuno !
Lydia Maria
Todo excelente durante mi estanciagracias
ivan
Todo perfecto!
Sara
Muy bonitas instalaciones
Alejandro
No nos permitieron hospedarnos por qué las niñas no tenían una identificación. Aún cuando yo sí proporcioné mi identifica. La señorita de la recepción prepotente y poco atenta, además mentirosa algenado que todos los hoteles tienen el mismo protocolo, cuando no es así, Terrible experiencia si tiene reglas tan estrictas de identificación de todos los huéspedes deberían publicarlas al momento de hacer la reservación y no negarnos el acceso ya que pagamos. nos fuimos a un hotel cercano y nos atendieron perfecto, si tienen la oportunidad de hospedarse en Novotel, desaprovechela!
Jose Manuel
Toda la estancia fue excelente, excepto la cama considero que un cambio le sentaría bien y cuando llegamos las sábanas están un poco húmedas.
Luz
Buena opción en santa fe
Alma Liliana
La habitación estaba muy limpia y el personal de recepción es muy amable.
Location & surroundings
Novotel Mexico City Santa Fe
Antonio Dovalí Jaime 75 Col Centro De Ciudad Santa, Col Centro De Ciudad Santa Fe, Mexico
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Novotel Mexico City Santa Fe
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