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My Charm Lisbon Suites

Lisbon · Portugal

Almirante Reis, 106 3View location

8.6/10Excellent1,001 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.4/108.4
Condition8.6/108.6
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About My Charm Lisbon Suites

This property offers a total of 29 rooms. The year of construction of this guest house dates back to 2018. My Charm Lisbon Suites includes Wi-Fi internet connection in all public areas and accommodation units. My Charm Lisbon Suites provides 24-hour reception. This establishment does not offer cots on demand.

My Charm Lisbon Suites understands that accessibility is important to all guests. For this reason, it features wheelchair accessible rooms and is fully adapted for easy access.

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With a stay at My Charm Lisbon Suites, you'll be centrally located in Lisbon, within a 5-minute drive of Rossio Square and Avenida da Liberdade. This hotel is 1.5 mi (2.4 km) from Marquis of Pombal Square and 1.7 mi (2.7 km) from Santa Justa Elevator.

Make yourself at home in one of the 51 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Concierge
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: EUR 50 per stay
    • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

    We have included all charges provided to us by the property.

    This property's listed general deposit is refundable via credit card within 7 days after check-out, pending room inspection. The listed general deposit applies to Studio, 3 bedrooms bookings only.
  • You need to know
    • Only registered guests are allowed in the guestrooms.
    • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • Crib (infant bed) fee: EUR 25.0 per day
    • Rollaway bed fee: EUR 25.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Portuguese

    English

    Spanish

Nearby attractions

Avenida Almirante Reis 0.1 km / 0.1 mi
Saldanha Square 1.2 km / 0.7 mi
Senhora do Monte Viewpoint 1.5 km / 1 mi
Martim Moniz Square 1.6 km / 1 mi
Hospital Sao Jose 1.6 km / 1 mi
Torel Garden 1.6 km / 1 mi
Eduardo VII Park 1.7 km / 1.1 mi
Coracao de Jesus 1.8 km / 1.1 mi
Marquis of Pombal Square 1.9 km / 1.2 mi
El Corte Ingles Mall 1.9 km / 1.2 mi
Graça Viewpoint 2 km / 1.2 mi
Figueira Square 2 km / 1.2 mi
Monastery of São Vicente de Fora 2 km / 1.3 mi
Avenida da Liberdade 2 km / 1.3 mi
Rossio Square 2.1 km / 1.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Total number of rooms: 29
  • guest house
  • Wheelchair-accessible
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Multilingual staff
  • Lift access
  • Concierge
Show 4 more facilities & services
  • Café
  • Breakfast room
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    My Charm Lisbon Suites

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    My Charm Lisbon Suites

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    My Charm Lisbon Suites

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    My Charm Lisbon Suites

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Bed in dormitory STANDARDBed in dormitory • STANDARDBED.ST

    Photos are not available for this room type.

    My Charm Lisbon Suites

    Bed in dormitory STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    Bed in dormitory
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: BED.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    My Charm Lisbon Suites

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    My Charm Lisbon Suites

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH KITCHENETTEDouble or Twin • WITH KITCHENETTEDBT.KT

    Photos are not available for this room type.

    My Charm Lisbon Suites

    Double or Twin WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH SHARED BATHROOMTWIN • WITH SHARED BATHROOMTWN.FH

    Photos are not available for this room type.

    My Charm Lisbon Suites

    TWIN WITH SHARED BATHROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH SHARED BATHROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.FH

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO THREE BEDROOMSSTUDIO • THREE BEDROOMSSTU.B3

    Photos are not available for this room type.

    My Charm Lisbon Suites

    STUDIO THREE BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    THREE BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.B3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    My Charm Lisbon Suites

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    My Charm Lisbon Suites

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    My Charm Lisbon Suites

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    My Charm Lisbon Suites

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    My Charm Lisbon Suites

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    My Charm Lisbon Suites

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST-1

    Photos are not available for this room type.

    My Charm Lisbon Suites

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    My Charm Lisbon Suites

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST

    Photos are not available for this room type.

    My Charm Lisbon Suites

    APARTMENT STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about My Charm Lisbon Suites

8.6
Excellent
1,001 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.4 /10
Condition
8.6 /10
Amenities
8.0 /10
100 reviews shown
10/10
Exceptional
02 Aug 2026
Mehrod
Great room for the price. In a beautiful part of Lisbon 10-15 minutes walking from everything we wanted to see. The room was clean and the staff were very attentive. We also really appreciated the bag check amenities. Definitely coming back next time we’re in Lisbon!
6/10
Pleasant
28 Jul 2026
Mounir
It is a good hotel for a short stay 1or two days. We rented a 3 bedroom apartment. The rooms are small, but ok. The beds are not comfortable and they make noise as they are made of metal.
6/10
Pleasant
26 Jul 2026
Maysa
Very tiny room. Good for 1 or 2 nights for maximum 2 people. We were 4 people. Toilet did not flush all the time. We were only given 3 pillows for 4 people and had to ask for an extra one and were told we were lucky as it was the last one. Front desk was accommodating and let us into our room early as well as took our luggage up himself. The place was clean and in a nice neighborhood.
8/10
Excellent
24 Jul 2026
Wai Hong
Staffs are very helpful, location is good, close to metro, they change towels every three days and available to check in 24 hrs. Restaurants and bakery are close by.
The only thing is the facilities are little old.
10/10
Exceptional
19 Jul 2026
Angela
Clean, modern, super helpful in a pinch, but far from the water
Family_with_children
10/10
Exceptional
18 Jul 2026
Segundo
Todo muy bien. Recepcionistas excelentes.
10/10
Exceptional
17 Jul 2026
Brice
Clean Room
Partner
10/10
Exceptional
16 Jul 2026
FRANCES J
This property is located in a neighborhood close to everything. The staff was very attentive, specially Pedrito,and everything was super clean.
Friends
8/10
Excellent
16 Jul 2026
Gillian
Great place to begin a trip in Europe. Transport from the airport was confirmed through the hotel and driver was really informative.

Perfect transportation connections in the neighbourhood so you could metro or walk easily to the main sights.
Family
6/10
Pleasant
03 Jul 2026
Will
Everything was good except for a strong \"wet dog\" like smell on the first floor. Not sure if it was included in the description, but you also do not have private bathrooms as they are shared with the rest of the floor.
Self
10/10
Exceptional
30 Jun 2026
Robert
The Air Conditioning was powerful, comfortable and quiet all at the same time!
Self
10/10
Exceptional
29 Jun 2026
Ana
Great location and helpful staff.
Friends_and_family Family
8/10
Excellent
25 Jun 2026
Ramon
Great Place to stay at an affordable Price, 2 Supermarkets near by, and 1 block to the Metro,
Partner
8/10
Excellent
24 Jun 2026
Maryse
It was nice and clean. Very small room, but it was only for 1 night so it was ok. I would not stay there for a week, but maybe they have bigger rooms.
You can hear everything from the room, your neighbours and cars/sirens outside, it's very noisy, bring ear plugs.
There was no fridge, witch was disappointing. We saw it in the pictures, but not all rooms have it. There is a shared one at the lobby.
Staff was super friendly and helpful.
15 min from Lisbonne airport so it was perfectly located for us.
Partner
10/10
Exceptional
24 Jun 2026
Koichi
Very helpful night-shift staff.
Friends_and_family Family
10/10
Exceptional
22 Jun 2026
Giovanni
Metro nearby. Great location.
Self
8/10
Excellent
19 Jun 2026
Josh
For the price it was everything you could ask for. Stayed in a room with a private washroom, our stay would have been very different without it.
Partner
10/10
Exceptional
16 Jun 2026
Ann-Maree
We were surprised how quiet the room was. Small but great for overnight stay. Clean and comfortable. Staff very good. They have luggage storage available. Good location
Partner
10/10
Exceptional
16 Jun 2026
Tracey
The location and hotel were very nice, we were on the 8th floor and elevator only went to 7th floor so could be difficult for some travelers. The hotel was very different to what we have in Canada so keep that in mind. We felt very safe so that was fantastic, and the staff were very helpful.
Friends
8/10
Excellent
06 Jun 2026
Paul
Property was very clean and quiet…location was just Ok…a bit difficult to get an uber, bolt or taxi to airport early in morning from this location. Staff were friendly.
Friends
10/10
Exceptional
04 Jun 2026
Owen
No private bathroom but you have a AC and a balcony so very good for the low price!
Partner
10/10
Exceptional
30 May 2026
Angela
We enjoyed our four night stay here! It was really clean, well maintained and was in a good location without being loud at night. Rooms were on the smaller side but that’s usually the case in most of Europe
Partner
10/10
Exceptional
27 May 2026
Roselia
We fully enjoyed our stay. The room was small and the bathroom was really small, but we had everything that we needed in the room. They provided shower gel, hand soap, makeup remover towelette, and even a shoe shine item.
I also loved that they had a coffee maker with cups in the room, a vending machine with snacks and drinks in the lobby, and a water dispenser, which we used everyday. They also have a communal microwave, that we also used. And you have the option of taking the stairs, or the elevator; both right next to each other.
Partner
10/10
Exceptional
22 May 2026
Santosh
A different experience with a room with shared bathrooms. It was perfect for a one night stay.
Self
10/10
Exceptional
18 May 2026
Alice
Clean room, friendly staff
Partner
10/10
Exceptional
16 May 2026
Alison
Friendly and helpful staff, and easy to check in
Friends_and_family Friends
8/10
Excellent
16 May 2026
Maciej
Great option for a short stay in Lisbon. The room was clean with everything you would expect from hotel stay. There is abit noise from metro below but it stops at night. I am a light sleeper and didn't affect me at all. I would recommend this place especially if you need a short stay and be not too far from the airport. You need to change metro once after the first station.
Self
10/10
Exceptional
12 May 2026
Mariana
Our room was a good size and had a fridge. Bathroom is small but typical for Europe. Room was clean. Towels are a little worn. Hotel is basic but the location is excellent right between two metro stations. The staff is very friendly and helpful. Lots of Cafés and grocery stores close to hôtel. We stayed here twice during our trip because of the convenient location. During our first stay our room was quite small and lacked some of the amenities.
Partner
10/10
Exceptional
12 May 2026
Julia
It was within walking distance of some popular tourist spots and it was modern/clean. The area was a little unsafe but as long as you don't walk around late at night then it's fine.
Partner
10/10
Exceptional
11 May 2026
Hiu Tung
The location is very convenient. Thank you for your service.
10/10
Exceptional
10 May 2026
Mahélee
Well located and very clean !
Partner
8/10
Excellent
09 May 2026
Shui Ling
A/C worked properly. Good location
Friends
6/10
Pleasant
08 May 2026
Cynthia
Convenient location for transfer from rail station, shopping, eateries, and transfer to Airport.
Self
6/10
Pleasant
08 May 2026
Pete
Everything was fine with a very friendly staff but the beds reminded me of the youth hostels I visited in the 70's: they were horrible! Both my wife and I had a terrible night of sleep. I obviously can't speak for all the beds in the hotel but if ours was any indication we would not return. Breakfast could be ordered for 12 euro and it was fine.
Partner
8/10
Excellent
06 May 2026
teresa
great staff and location. rooms and blankets a little worn
Partner
8/10
Excellent
04 May 2026
Rolando
Was clean,staff very helpful,A/c ect ect
Friends
6/10
Pleasant
04 May 2026
Santosh
The best thing about the stay was the front desk staff. Ask for the room and other stuff, it was just OK. There were no cups or mugs of any kind in the room. This I find very unusual. I had to go ask for a water kettle and a mug or cup. But for the price, it’s not a bad deal. Lot of restaurants close by. Close to Metro Station and easy to get to downtown Lisbon.
Self
8/10
Excellent
28 Apr 2026
Warwick
Friend staff and convenient location with supermarkets, metro and laundromat nearby
8/10
Excellent
25 Apr 2026
Mariana
Location was great in between two metro stops. Loads of grocery stores, cafes and more reasonably priced restaurants. Room was clean and in good condition. Kettle in room but only one cup and just two decaf coffee packs that were not replenished We had a balcony. Room is small and there is very little storage so didn’t unpack suitcases. Staff was friendly and courteous. You can buy breakfast for 12 euros but excellent cafes close to hotel so loads of options.
Partner
2/10
Poor
23 Apr 2026
Fuang
I would NOT recommend this hotel at all. Many amenities need to be paid (even the tea bags and sugar packets are not free). The bed sheets and towels are very thin and rough. They only switch towels and bedsheets every 3 days. One day the cleaning lady didn’t even start cleaning our room until 4pm which we declined because we were in the room. The location isn’t good either. There’s better locations to stay at.

When we first arrived, we noticed a damp musty smell in our room that didn’t go away. The next morning we spoke to the front desk regarding changing rooms. They said they were fully booked but when we checked online, there were still rooms available. They offered to clean our room which turned out to be a temporary solution as the smell came back quickly. Then the AC started to leak water. My suitcase was right under the AC! Luckily, we were there when the AC was leaking so I was able to move the suitcase away without too much damage but the AC just kept leaking water. We spoke to the front desk and again, they said theres no available rooms to move us to. It was only after we complained to Expedia for a refund that we were able to switch rooms.

They called us as we were falling asleep to switch to a new room. After saying there was no rooms suddenly there is a room available? We choose to switch rooms the next morning. The staff was not apologetic or concerned about the situation at all. I am most disappointed by the attitude of the staff.
Partner
2/10
Poor
16 Apr 2026
Malaika
The room was dirty, the bedding was filthy. We asked the staff to change the bedsheets and even after they did - the bedsheets had stains and hair on them. The cushions were dirty. The hair dryer was broken and didn’t work. There were no real amenities in the bathroom or room. Overall terrible experience and will never come back here again.
Friends
10/10
Exceptional
14 Apr 2026
Jonathan
Great stay, staff was very helpful and professional. Room was very comfortable and clean.
Friends_and_family Family
10/10
Exceptional
14 Apr 2026
Damon O
The AC was wonderful and refreshing.
Self
10/10
Exceptional
19 Mar 2026
Javier
Front desk staff is amazing, very helpful and kind. Linen in general needs to be improved. But overall was a good stay at this My Charm Lisbon Suites.
Partner
10/10
Exceptional
03 Mar 2026
Cindy
Could use more coffee in the room, only issue we had. Otherwise the staff and hotel were excellent
Friends
8/10
Excellent
03 Mar 2026
Malka
Next to a metro station, lots of restaurants and food markets, affordable accommodation very nice staff. Feels safe and not too touristy
Friends
10/10
Exceptional
01 Mar 2026
Cheryl
Nice place. I’ll visit a.
Self
8/10
Excellent
28 Feb 2026
William
Clean room spacious.
Reception staff - welcoming and friendly - on my last day when checking out they were very kind and stored my luggage as i had an afternoon flat.
I am very pleased because this is the second time I have stayed here and they always allocate me a room at the back of the hotel which is nice and quiet. The communication from the hotel before my holiday was courteous and helpful.
Self
8/10
Excellent
27 Feb 2026
Virginie
Nice decent size room for the price we paid, super clean, staff is kind too.
Partner
2/10
Poor
25 Feb 2026
Donald
The Room was really small, no place around the bed, the bed was so hard i coldn't sleep more than 5-6 jours, There was a dangerous step on the Room, the shower was to small with no place to deposite my bottle of shampoo i had to squat to grab it from the Floor, no storage, no place to sit on the toilet Strait. No possibility of cancellation after the forest night, i don't understand the good eating they had on your site.
Self
10/10
Exceptional
25 Feb 2026
Davidson
Everything was fine from check in to check out
Self
10/10
Exceptional
20 Feb 2026
manuel
Great
2/10
Poor
26 Jan 2026
Amor
Staff are nice but the rooms are dirty.
Leisure Partner
8/10
Excellent
17 Jan 2026
Jermaine
Air conditioning worked fine. The property is located a little outside of the city center, but you can walk to the center within 30-40 minutes or take an Uber or the bus. The staff was very helpful with tips on restaurants and things to do in Lisbon.
10/10
Exceptional
02 Jan 2026
Luke
Clean room, good housekeeping, effective AC, refillable water for 1 euro that lasted us our entire stay in Lisbon.
Leisure Friends
6/10
Pleasant
11 Dec 2025
Amor
The bathroom has some molds and smell. The room only provides 1 pillow for each guest. The staff are very kind though.
10/10
Exceptional
30 Nov 2025
craig
Helpful staff, clean rooms, ideal location to city centre and airport
Leisure Self
8/10
Excellent
28 Nov 2025
Emma Kay
a bit far from the city center, but really close to metro station to make it easy to get
6/10
Pleasant
26 Nov 2025
Benjamin
Cheap place to stay with basically no amenities. Shared bathroom and shower with the floor was a little interesting. Overall great price but don’t expect much.
Leisure Friends
8/10
Excellent
24 Nov 2025
JOSE
Room was comfortable, air conditioning was good. Lots of places to eat near by and also the metro station. Also, very clean and secure.
Friends_and_family Friends
8/10
Excellent
24 Nov 2025
Nancy
Lean room and spacious except the towel s are not fresh and white too worn off
Leisure Friends
6/10
Pleasant
24 Nov 2025
Janet
Room is clean but towels are old and torn. Nosy in the morning but some turn shower down stay.
Leisure Friends
8/10
Excellent
23 Nov 2025
JEAN-MARC
One floor was being renovated. Minor inconvenience
Leisure Self
8/10
Excellent
22 Nov 2025
Hang
No problems with the room, however our room is on the 8th floor and the elevator only goes up to the 7th floor. We will have to walk up to the 8th floor.
When we checked in the staff put the luggage to the room for us. But when we checked out we have to do itbour self. We are in the 70s


That was fine except when we checked out, we had to car
Friends_and_family Friends
8/10
Excellent
21 Nov 2025
Gerardo
Staff was super friendly. The amenities were lacking this time around(had. A room with a mini fridge, and this time the room did not have one. The bathroom sink faucet was loose, and that was annoying. But the rool overall was comfortable, clean, and well organized. A bit small if you are looking for an american size room, which it is not, since you are in Portugal.
Leisure Family
10/10
Exceptional
18 Nov 2025
Francisco
Welcoming and professional staff, spotlessly prepared room with basic amenities such as water boiler and soap and shampoo. Conveniently located at center of Lisbon with shops, restaurant and Metro station at walking distance. Not to mention the extra convenience of complimentary storage of your luggage if you arrive earlier than your schedule check-in time. Overall a great stay, highly recommended for your next stay in Lisbon.

Special thanks to the reception desk staff, one of the best for Europe.
Leisure Self
8/10
Excellent
16 Nov 2025
Gerardo
The room was clean, staff is so friendly, the amenities were good, the room was quite and comfortable. The room was well organized but a bit small if you are used to hotels with larger room size. Had a great stay, and will use again.
Leisure Family
10/10
Exceptional
14 Nov 2025
Phanhmaly
Very clean room. English speaking TV channels, balcony, close to metro, good staff.
Partner
8/10
Excellent
14 Nov 2025
JEAN-MARC
clean room and helpful staff
10/10
Exceptional
13 Nov 2025
Mary Anne
Friendly, helpful staff. Very clean. Steps from Metro. Would stay here again !
Leisure Self
2/10
Poor
13 Nov 2025
Aliya
The hotel did not inform me in advance that there was renovation work going on. When I arrived and checked in, I discovered that my room was full of dust and smelled strongly of paint. It was very uncomfortable to stay there, and I could hardly breathe. The hotel should have notified guests about the renovation or provided another room away from the construction area.
Leisure Family
6/10
Pleasant
07 Nov 2025
Kareem
tiny room but good for a night.
8/10
Excellent
05 Nov 2025
Susan
Good room
10/10
Exceptional
04 Nov 2025
manuel
Great service
8/10
Excellent
31 Oct 2025
S Y Idelma
We took the taxi
Friends_and_family Friends
10/10
Exceptional
31 Oct 2025
Deborah
Great little spot that’s convient to the airport
10/10
Exceptional
29 Oct 2025
Amy
We enjoyed our stay. The staff are lovely and really helpful. The hotel is right near a metro stop which made it very easy to get to the main town. Rooms were a great size.
Leisure Partner
8/10
Excellent
28 Oct 2025
Patrick
Great location and value.
10/10
Exceptional
27 Oct 2025
Bertram
Air cond was good
Leisure
8/10
Excellent
27 Oct 2025
Ajay
It was clean and staff were nicely and helpful. Tap was broken, electricity had some issues, door keys as a result had issues.
Friends_and_family Friends
10/10
Exceptional
26 Oct 2025
Sandra
Excellent location, good value, comfortable bed, spotlessly clean. Room was teeny tiny, but fine for 1 person.
Leisure Self
10/10
Exceptional
23 Oct 2025
Susan

Inexpensive accommodation - recommended

Very good check-in, Leonardo was friendly and helpful, especially as they had had a problem with the electricity and room cards weren't avaliable.
Room was clean, with a balcony, beds comfortable, and the shower was excellent - good value
Well located - a few minutes walk from Arroios Metro station, and various places to eat at reasonable prices. We liked Pastelaria Charette, both for a light evening meal and breakfast.
Would definitely stay here again.
Partner
10/10
Exceptional
23 Oct 2025
Lubna
Staff specially Leonard was very helpful.
Leisure Partner
8/10
Excellent
20 Oct 2025
Adrian
Convenient, clean and tidy, the staff were very friendly and helpful. Overall impression, good.
Leisure Partner
10/10
Exceptional
17 Oct 2025
Shirley
The property is value for money, especially if u just need to come and rest for the night. Staff are very obliging and nice people. Location convenient to shopping and eateries vm
Downside is they do not change towels daily and quality of towels substandard.

Recommend for a short stay
Leisure Family
6/10
Pleasant
17 Oct 2025
Michelle
Good accomodation for the price.
10/10
Exceptional
14 Oct 2025
Gi
L’emplacement était parfait considérant le lendemain on prenait l’avion . De l’hôtel on a trouvé un super de bon restaurant . Très bien situé pour 1 nuitée
Leisure Partner
10/10
Exceptional
09 Oct 2025
Kevin
Comfortable and clean room
Leisure Partner
8/10
Excellent
09 Oct 2025
Nigel
Small room but perfect for one person, some noise from busy road, however earplugs dealt with this
Friends_and_family Friends
10/10
Exceptional
07 Oct 2025
HERNAN
Right front of the boat stop
10/10
Exceptional
05 Oct 2025
Jennifer
Nice and clean room
Leisure Partner
10/10
Exceptional
04 Oct 2025
Bertram
Good service and clean rooms
10/10
Exceptional
03 Oct 2025
Ali
Really sunny and nice room. Enough space and great balcony (not a nice view as you see mostly other balconies) but a lot of sun enters most of the day. The ac keeps the room fresh and nice. The staff was very helpful and friendly.
Leisure Partner
10/10
Exceptional
03 Oct 2025
Lubna
Good air conditioning
Leisure Family
10/10
Exceptional
03 Oct 2025
Sunil
Dining options are limited. Mostly Nepali stores.Close to Arrorio Metro station.
Leisure Partner
10/10
Exceptional
02 Oct 2025
Sandra
We had an excellent stay at My Charm. Room was clean and complete with everything we needed. Was quiet at night. Francisco was on duty, answered all questions, made suggestions and was very welcoming and pleasant. We’d stay there again in a minute!
Partner
10/10
Exceptional
30 Sep 2025
Sasha
Good area
Leisure Family
10/10
Exceptional
28 Sep 2025
Malaythong
Love the friendly service and convenient walkable location.
Leisure Partner
10/10
Exceptional
27 Sep 2025
Arturo
Staff was great!
10/10
Exceptional
27 Sep 2025
Mark
Clean good sized room friendly staff

Location & surroundings

My Charm Lisbon Suites
Almirante Reis, 106 3, Lisboa, Portugal

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My Charm Lisbon Suites

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