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Mercure São Paulo Moema Times Square
Sao Paulo · Brazil
Avenida Dos Jamaris, 100 MoemaView location
8.8/10Excellent1,026 Reviews
Cleanliness9.0/10 9.0
Service9.0/10 9.0
Comfort9.0/10 9.0
Condition8.8/10 8.8
Neighborhood9.4/10 9.4
Amenities9.0/10 9.0
See all ratings- Business hotels
- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mercure São Paulo Moema Times Square
Mercure São Paulo Moema Times Square is perfect for exploring the capital of São Paulo at one of the best hotels around. Our hotel has comfortable and functional rooms with A/C and free WiFi, for up to 4 people. Adapted options available for reduced mobility, equipped with kitchen.
Mercure Moema has an Italian restaurant, bar, gym, sauna, swimming pool, beauty salon and events area for up to 100 people.
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With a stay at Mercure Sao Paulo Moema Times Square in São Paulo (Moema), you'll be within a 5-minute drive of Shopping Ibirapuera and Ibirapuera Park. This hotel is 2.2 mi (3.6 km) from Shopping Vila Olimpia and 3.4 mi (5.5 km) from Paulista Avenue.
Make yourself at home in one of the 193 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as laptop-compatible safes and blackout drapes/curtains.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 4 meeting rooms.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Parking height restrictions apply
Green Key (Foundation for Environmental Education)
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-in is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Pool access available from 6 AM to 11:00 PM.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Parking height restrictions apply.
- Contactless check-in is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
-
Minimal age
18
-
Optional fees
- Fee for buffet breakfast: approximately BRL 64 for adults and BRL 64 for children
- Covered valet parking fee: BRL 40 per day
- Pet fee: BRL 100 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: BRL 95 per day
- Service fee: 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Portuguese
English
Spanish
Nearby attractions
Shopping Ibirapuera
0.9 km / 0.5 mi
Ibirapuera Park
1.5 km / 0.9 mi
Brigadeiro Faria Lima Avenue
2.3 km / 1.4 mi
Hospital Vila Nova Star
2.6 km / 1.6 mi
Shopping Vila Olimpia
3.1 km / 1.9 mi
Shopping Metro Santa Cruz
3.1 km / 2 mi
JK Iguatemi Shopping Mall
3.8 km / 2.4 mi
Avenida Engenheiro Luís Carlos Berrini
4 km / 2.5 mi
Ibirapuera Gymnasium
4.2 km / 2.6 mi
Parque do Povo
4.3 km / 2.7 mi
Iguatemi Shopping Center
4.8 km / 3 mi
United Nations Business Center São Paulo
5 km / 3.1 mi
Hcor Hospital
5.2 km / 3.2 mi
Sesc Paulista Viewpoint
5.3 km / 3.3 mi
Paulista Shopping Center
5.4 km / 3.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 193
- Number of floors (main building): 18
- Family rooms: 8
- Accessible rooms: 2
- hotel
- Beach
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
Show 34 more facilities & services
- Transfer service
- Valet parking
- Airport Shuttle
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Lift access
- Garden
- Concierge
- Gym
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant
- Banquet hall
- Conference room
- Meeting room
- Photocopier
- Business centre
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 1
- Sun loungers
- Sauna
- Hairdressing salon
- Green Key (FEE)
- Breakfast
- LGTBIQ friendly
- Non-smoking establishment
- Single-Use Plastic Free
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
CB
Continental Breakfast
This meal plan may be available depending on the selected room/rate.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIORTWN.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE KING BEDSUITE • DELUXE KING BEDSUI.DX-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
SUITE DELUXE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT SUPERIOR KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE DELUXE QUEEN BEDSUITE • DELUXE QUEEN BEDSUI.DX-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
SUITE DELUXE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- DELUXE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.DX-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUMSUITE • PREMIUMSUI.PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
SUITE PREMIUM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 32 m²DBL.KG-SU
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
DOUBLE SUPERIOR KING BED
Room photos
11 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-SU
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT COMFORTAPARTMENT • COMFORTAPT.OM-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT COMFORT
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: APT.OM-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT WITH VIEWSAPARTMENT • WITH VIEWSAPT.WV
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT WITH VIEWS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- WITH VIEWS
Adult and child limits apply within the room's total guest limit.
Room code: APT.WV
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMS WITH KITCHENETTEAPARTMENT • TWO BEDROOMS WITH KITCHENETTEAPT.B2-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT TWO BEDROOMS WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT DELUXEAPARTMENT • DELUXEAPT.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: APT.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: APT.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN SUPERIORTWIN • SUPERIOR • 1 Bedroom • 32 m²TWN.SU
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
TWIN SUPERIOR
Room photos
10 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- 2 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT COMFORTAPARTMENT • COMFORT • 1 Bedroom • 37 m²APT.OM
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Direct dial telephone
- TV
- Wi-fi
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Kitchenette
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT COMFORT
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 37 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- APARTMENT
- View / characteristic
- COMFORT
Adult and child limits apply within the room's total guest limit.
Room code: APT.OM
Room amenities
- Bathroom
- Shower
- Direct dial telephone
- TV
- Wi-fi
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Kitchenette
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 32 m²DBL.KG
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
DOUBLE KING SIZE BED
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING BED ONE BEDROOMAPARTMENT • KING BED ONE BEDROOMAPT.B1-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT KING BED ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING BED ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: APT.B1-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT KING SIZE BEDAPARTMENT • KING SIZE BEDAPT.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: APT.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE PREMIUM KING BEDSUITE • PREMIUM KING BEDSUI.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
SUITE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE THREE BEDSJUNIOR SUITE • THREE BEDSJSU.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
JUNIOR SUITE THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: JSU.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 1 Bedroom • 42 m²JSU.ST
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- TV
- Direct dial telephone
- Shower
- Bathroom
- Kitchenette
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
JUNIOR SUITE STANDARD
Room photos
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Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- 2 × Single bed 80-130 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Room amenities
- TV
- Direct dial telephone
- Shower
- Bathroom
- Kitchenette
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIORDOUBLE • SUPERIOR • 1 Bedroom • 32 m²DBL.SU
Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
DOUBLE SUPERIOR
Room photos
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Room overview
Non-smoking room- Room size
- 32 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO-2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO-2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMS • 2 Bedrooms • 42 m²APT.B2-1
Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Bathroom
- Shower
- Direct dial telephone
- TV
- Kitchenette
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT TWO BEDROOMS
Room photos
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Room overview
Non-smoking room- Room size
- 42 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 2
- Room type
- APARTMENT
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: APT.B2-1
Room amenities
- Bathroom
- Shower
- Direct dial telephone
- TV
- Kitchenette
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: APT.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
JUNIOR SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: JSU.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
DOUBLE SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: DBL.SU-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityMercure São Paulo Moema Times Square
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Mercure São Paulo Moema Times Square
100
reviews shown
Cyntia
Quartos amplos e confortáveis.
Marilia
A localização é excelente.
MONICA
Foi ótima a estadia no hotel, recomendo pela limpeza e pela localização do local está adequada !
EDUARDO
Excellent room, breakfast! Great staff!
vanderson
The pillow
ANSHUL
Location is excellent, beautiful neighbourhood, load of dining and grocery options. MARIA and LARISSA at the reception and housekeeping take a bow. Hats off to these 2 Ladies. I forgot my jacket in the hotel room and check out. Came back after 5 days and these 2 located the jacket and handover to me in 10 Mins
JOYCE CRISTINA
clean room
Antônio
Not
Valeria
O hotel é muito bom, mas errraram na reserva, dessa vez o espaço da cama com a mesa de computador era pequena e batíamos as pernas. E algo muito importante os manobristas mexeram em toda a configuração do carro
Lara
Os ar-condicionados estavam pingando e com barulho o da suite do casal
Liv
O hotel é ótimo, mas o serviço de valet é mto ruim. Dois funcionários para atender duas torres. Já me pediram para aguardar 30 minutos pra receber meu carro.
Michel
Quiet good size room in quiet hotel. No view because amongst towers. Good tv with international channels. Excellent king firm bed. Great breakfast.Small exterior pool. Metro on the corner. Personnel is nice.
Mariana
Muito boa
FABIANO
Parking Staff very impolite
Anne
Café da manhã de baixa qualidade, pouca variedade, porta do quarto pessima, toalhas de banho ruim
Otavio
Estadia sem comentários negativos, equipe extremamente profissional e eficiente. Não vou baixar a nota, contudo preciso mencionar o elevador lento, pequeno e que na hora de pico de check out foi um transtorno. Desci de escada, pois subiu e desceu várioas vezes lotado. Estava no terceiro andar.
Mark
O atendimento no check-in e check-out foi excelente, mas os trincos das portas são muito barulhentos e não tinha tomada de um dos lados da cama. A tomada ficava no meio da cama, na altura do colchão.
Hoje em dia, ter tomada dos dois lados é imprescindível.
Hoje em dia, ter tomada dos dois lados é imprescindível.
Luciana Adgemian Menani
Location, helpful and nice staff, great breakfast
Edson sales
Café da manhã oferece poucas opções
Reposição lenta
Qualidade mediana
Reposição lenta
Qualidade mediana
Italo Favero
Furadeira as 15:00 da tarde no sábado , absurdo
CHANGJAE
Very clean and nice
JAQUELINE
PRECISO DA NF REFERENTE A ESSA ESTADIA
CANDIDA LUZIA
.
Maria
I wasn’t impressed with the cleaning quality of my room until meeting Silvania, one of the cleaning ladies. She cleaned my room throughly removing all the dust bunnies from under the beds and dusting the entire room. Finally my allergies got better and my cold was gone.
She went above and beyond to make my stay comfortable.
The restaurant has a limited menu and the food is average. There need to be more options of restaurants.
She went above and beyond to make my stay comfortable.
The restaurant has a limited menu and the food is average. There need to be more options of restaurants.
Leonardo
Quarto com mofo no banheiro, paredes todas sujas, toalha velha e toda furada… para o nível do hotel e localização está em pessima condicao. Demora pra achar o carro, única coisa boa foi o café da manhã
Ana Ines
Clean room, old bathroom and thin walls between bese ron. I could hear others talking next room.
No mats at the gym and little space between equipment.
Good restaurant, fooos ese very good, staff not very friendly.
No mats at the gym and little space between equipment.
Good restaurant, fooos ese very good, staff not very friendly.
Oleksandr
The hotel itself is quite decent, with a good location and comfortable conditions. However, there are a few drawbacks worth mentioning. First, it’s a large establishment, and when I checked in, only one receptionist was on duty, so the process took a surprisingly long time. Second, the room rate wasn’t cheap. Although I received a complimentary soft drink, only two bottles of water were provided for free—the rest came at an extra cost. I find it particularly frustrating when a relatively expensive hotel charges for water. It feels like a low-cost airline approach. What’s next—charging for the air we breathe? Water is as basic as air.
Bruna
Foi ótimo!
Ruzanna
It’s not even hotel. It’s like condo but bathrooms are very old. First day the water was coming out of the shower so they changed our room and we had to pack and unpack again and wasted some time . Not many things around to do. Good for few days business meeeting maybe but won’t recommend for a family.
VIRGINIE Roa
they should improve noise policy , too many kids playing ..
Marcelo
PRECISA MELHORAR MUITO A LIMPEZA DO QUARTO
A ESTADIA DE MODO GERAL , TIRANDO A QUESTÃO DA LIMPEZA ( OU MELHOR A FALTA DELA ) FOI BOA, NO ENTANTO ESSA FOI A SEGUNDA VEZ NO ANO QUE FICAMOS HOSPEDADOS NO MERCURE TIMES SQUARE DE MOEMA . JÁ DA PRIMEIRA VEZ A LIMPEZA NÃO ESTAVA BOA MAS DESTA SEGUNDA VEZ FOI MUITO PIOR : PISO MANCHADO E GRUDANDO , MANCHA DE SANGUE NO CHÃO QUE VEIO JÁ DE HOSPEDAGENS ANTERIORES , COPOS QUE UTILIZAMOS PARA TOMAR REMÉDIO E NÃO FORAM TROCADOS E CONTINUARAM USADOS POR 2 DIAS , CAMA EXTREMAMENTE MAL ARRUMADA , ENFIM NO QUESITO LIMPEZA FOI HORRÍVEL ! ESTAVA CONVERSANDO COM MINHA ESPOSA QUE PRETENDEMOS NÃO VOLTAR MAIS NESTE HOTEL POR CONTA DISSO , REALMENTE NÃO NOS SENTIMOS CONFORTÁVEIS NUM AMBIENTE QUE MUITOS UTILIZAM E QUE NÃO SE ENCONTRA HIGIENIZADO ADEQUADAMENTE.
Patrícia
Insatisfatório
Só tem dois elevadores minúsculos, sendo que um esteve quebrado durante toda a minha estadia (4 dias). Esse único elevador não dava conta da demanda dos hóspedes, que tiveram que utilizar as escadas mesmo em andares altos. Para ter acesso a melhor internet vc é obrigado a se cadastrar no programa do hotel. Mesmo assim, a internet estava falha em um dos dias. Está longe de ser 4 estrelas.
Verified traveler
Time for the hotel to change the pillows
Good hotel, great location and staff, amazing breakfast BUT it needs improvement. The pillows were way too thin and passed their expiry date probably - time to change it for something more firm and thick! Even using multiple pillows, still got a bad neck and reflux. And the internet login is a process from hell. Horrible user friendliness. Do better, Accor!
Ricardo
We checked in to our two bedroom family suite and noticed one of the toilets was not working, and that the shower box was leaking water. We complained and were changed to another room, where the same problems persisted - toilets not working and shower box leaking water. The room was unacceptably dirty. Among the worst hotels I’ve stayed. I’m honestly surprised that Accor would accept this under their brand name.
Guilherme
Excellent staff, everyone was extremely helpful and friendly. The apartment was clean and spacious and the location is very good. Will stay here again.
Marcelo Adriano
Hotel maravilhoso
Experiência incrível, tudo muito bom. Apartamentos, conforto, recepção, funcionários, Tudo de muito bom gosto. Infelizmente tem sempre uma ou outra pessoa para atrapalhar. O rapaz do park, estacionamento, que pede para traserem o carro, precisa tratar melhor os cliente. Nem bom dia, muito menos ser cotez com os clientes.
Elioenai
Muito bom.
O check-in foi lento e um dos elevadores passou a maior parte do tempo sem funcionar. Afora isso, o hotel é muito bom.
ITALO
Susto com o carro
O hotel é bem localizado, boas instalações, café da manhã muito bom e a equipe muito atenciosa.
Entretanto, houve um problema quando eu precisei, horas depois de chegar, pegar um objeto no meu veículo, estacionado no hotel, e não conseguiram encontrá-lo. O susto demorou em torno de 30 minutos até que fui informado que o identificaram na linha de lavagem, o que eu não solicitei.
Demais serviços atenderam muito bem.
Entretanto, houve um problema quando eu precisei, horas depois de chegar, pegar um objeto no meu veículo, estacionado no hotel, e não conseguiram encontrá-lo. O susto demorou em torno de 30 minutos até que fui informado que o identificaram na linha de lavagem, o que eu não solicitei.
Demais serviços atenderam muito bem.
ITALO
Hotel com obras saguão e apartamentos (barulhento)
Hotel excelente, tanto em instalações como na sua localização em Moema (perto de metrô, restaurantes, mercados, etc.).
Entretanto, pedi um quarto silencioso para o repouso da minha esposa após uma cirurgia. E nos colocaram num quarto localizado abaixo de um apartamento em obras, ou seja, o oposto ao solicitado.
Nos acomodaram em um outro quarto, sem cozinha, um downgrade, apenas com micro-ondas. Devido ao horário que eu dispunha para resgatar minha esposa no pós-operatório, foi muito desgastante, apesar da disponibilidade da equipe do hotel.
Entretanto, pedi um quarto silencioso para o repouso da minha esposa após uma cirurgia. E nos colocaram num quarto localizado abaixo de um apartamento em obras, ou seja, o oposto ao solicitado.
Nos acomodaram em um outro quarto, sem cozinha, um downgrade, apenas com micro-ondas. Devido ao horário que eu dispunha para resgatar minha esposa no pós-operatório, foi muito desgastante, apesar da disponibilidade da equipe do hotel.
Augusto
Problemas no acesso aos quartos e elevador!
Problemas recorrentes nas chaves trouxeram muitos transtornos a hospedagem! Entendemos perfeitamente a evolução do sistema de acesso aos quartos, mas precisam colocar pessoas dispostas a resolver os incidentes!
Precisei subir e descer duas vezes para conseguir acesso ao meu apartamento!
Precisei subir e descer duas vezes para conseguir acesso ao meu apartamento!
Aprigio
Hotel tipo flat com vários donos , barulho de reforma o dia todo , entrada do hotel pela garagem .
Na verdade ele seria 3 estrelas
Na verdade ele seria 3 estrelas
Steven
Hotel is under construction. Very noisy. Not worth the cost.
Christiane
Decepção
Experiência pessoa desta vez…recepção do hotel em obras - confusão no check-in não havia quartos disponíveis - liberaram nosso quarto quase as 15:00 - onde estava marcado para as 14:00
Não nos comunicaram que a entrada seria por outro prédio…para chegar ao quarto tivemos que utilizar 2 elevadores - o primeiro nos levava até o subsolo - garagem - onde tivemos que pegar um segundo elevador que nos levava até ao quarto. Andava bastante de um elevador até o outro. Fora que o hotel estava lotado e para cada elevador ficávamos muito tempo esperando.
Chegando ao quarto o mesmo estava com odor horrível - no banheiro estava exalando retorno de esgoto - cheio pessimo. Ligamos na recepção e nos informaram que no dia seguinte estariam verificando - fato este que não ocorreu.
Serviço valet - apenas 2 funcionários para atender as 2 torres do hotel - impossivel oferecer um bom servico com uma demanda grande e com apenas 2 colaboradores…
Ficamos muito decepcionados - primeira vez que tivemos muito contratempos neste hotel. Pessima estadia. O que era para ser un fds para relaxar e comemorar meu aniversário, se transformou só em aborrecimento e decepção com tantos problemas que o hotel nos apresentou.
Não nos comunicaram que a entrada seria por outro prédio…para chegar ao quarto tivemos que utilizar 2 elevadores - o primeiro nos levava até o subsolo - garagem - onde tivemos que pegar um segundo elevador que nos levava até ao quarto. Andava bastante de um elevador até o outro. Fora que o hotel estava lotado e para cada elevador ficávamos muito tempo esperando.
Chegando ao quarto o mesmo estava com odor horrível - no banheiro estava exalando retorno de esgoto - cheio pessimo. Ligamos na recepção e nos informaram que no dia seguinte estariam verificando - fato este que não ocorreu.
Serviço valet - apenas 2 funcionários para atender as 2 torres do hotel - impossivel oferecer um bom servico com uma demanda grande e com apenas 2 colaboradores…
Ficamos muito decepcionados - primeira vez que tivemos muito contratempos neste hotel. Pessima estadia. O que era para ser un fds para relaxar e comemorar meu aniversário, se transformou só em aborrecimento e decepção com tantos problemas que o hotel nos apresentou.
Dinael
Um bom final de semana
Tudo muito agradável, confortável e limpo. Foi um ótima experiência
Molnar
I hope they review the sofa bed.
We only stayed two nights, we didn't get to use the hotel's infrastructure. The service was very good, the room is spacious and well equipped and the shower is very good. The double bed is very comfortable, however, the sofa bed is very uncomfortable and not suitable for the amount paid for the stay. The couple settles in well, but their teenage son doesn't sleep well...
Fátima Regina
Excelente custo-benefício
O hotel é excelente, confortavel, café da manhã muito bom, excelente atendimento. Minha unica ressalva é em relação à posição do papel higiênico no banheiro. Tem que ser contorcionista para pegar o papel sem levantar do sanitário.
Verified traveler
O hotel é muito bom, mas é irritante o nível de barulho das camareiras de manhã. Ficam falando alto de uma ponta à outra do corredor e ainda com walkie talkie em volume alto. Impossível dormir entre 9h e 10h da manhã. Esse serviço precisa ser discreto e silencioso.
Laura
My friend and I stayed here in September of 2024. We had a twin bed room for 4 nights. The beds were rock hard and the pillows disappointing. But otherwise I was very satisfied with the hotel. The showers were great: plenty of hot water and good water pressure. It was a nice location with a nearby metro stop and a small grocery store close by. There was a small miscommunication where staff told us at checkin that breakfast was included but when we checked out they wanted to charge us for the 3 times we ate at the breakfast restaurant. They had to call a manager and it took some time but they ended up letting it go - we had the paper they gave us with our keys about breakfast being included.
Verified traveler
Not a 4 star
Horrible the fact they have two towers And you nerd to take your children under rain And windy weather só they can have breakfasf. Do not recommend.
Gisele
Ótima estadia!
Felipe
The experience was excellent. I forgot the name of the lady who checked us in, but she was awesome.
Verified traveler
Horrible internet, good location and breakfast
Horrible internet access. Good location, great breakfast.
Christiane
Local muito agradável, ótima localização - ideal para hospedagem com a família. Aceitam pet
Thao
Great area. Walking distance to everything. Good food in restaurant.
FERNANDO H
The hotel is confortable
Like a Lot
Great break fast
Like a Lot
Great break fast
Verified traveler
Convenient location, somewhat outdated hotel
Convenient location, clean rooms, delicious breakfast. The check-in process was slow and inefficient. The bathroom is outdated and has a strange layout.
CLAUDIO
Well located and tons of restaurants, shops and services at walking distance
Marcio
I have contacted hotels.com to modify my booking, and they said everything a
was fine , but when I arrived I had to pay an extra night for no show . The wifi connection was bad.
was fine , but when I arrived I had to pay an extra night for no show . The wifi connection was bad.
Marcos
Hotel padrão da rede Mercure, quarto amplo, cama king muito boa, café da manhã de boa qualifade
Victoria
It's a good hotel at a fair price. Super well located.
Robert
Nice location. Funiture was missing wheels and when staff was notified, nothing was done. After third reminder they were frustrated by the request and said that it would be taken care of. After two nights, I checked out and it was never resolved.
Francisco
The hotel is amazing, good location, 1 block from subway. The staff is so friendly.
I’ll stay again next time.
I’ll stay again next time.
Renata
Good location !
Yazan
From a tourist point of view, this is one of the safest areas in São Paulo.
The hotel itself would benefit of some renovations, but acceptable in general. The staff are helpful and nice.
The hotel itself would benefit of some renovations, but acceptable in general. The staff are helpful and nice.
MARIA
The pool was not in good condition, and inoperable.
EDSON
All simple and good
fuad
O wifi nao funcionou nenhuma vez na minha estadia de 2 dias. Tive que cancelar um dos quartos reservados e não houve estorno do valor.
Os vidros eram finos e eu fiquei ouvindo um cachorro do prédio residencial ao lado latindo a noite toda.
Em uma das noites ouvi marteladas de alguma manutenção em um apartamento vizinho.
Os vidros eram finos e eu fiquei ouvindo um cachorro do prédio residencial ao lado latindo a noite toda.
Em uma das noites ouvi marteladas de alguma manutenção em um apartamento vizinho.
GILBERTO
Excelente Hotel
Hotel confortável, bem localizado, quarto moderno e com bom espaço, fui muito bem atendido por todos, destaque especial para recepcionista Luiza Amorin muito atenciosa!
Café da amanhã simples, porém muito bem feito.
Fiquei com a minha família por três dias para resolver algumas coisas na cidade e passear.
Café da amanhã simples, porém muito bem feito.
Fiquei com a minha família por três dias para resolver algumas coisas na cidade e passear.
Carol
The staff was amazing - friendly, going above and beyond. Great price - room was huge, with great shower. I opted for the breakfast through Expedia which was well worth it - great coffee and buffet selection. Wi-Fi was slow and unstable at times. Drawbacks - no USB outlets in room, no cups, hair conditioner or iron.
Marcos
Hotel sem agua quente.
O hotel estava sem agua quente. Eu tinha eu reuniao de trabalho, estava chegando de uma viagem de 6 horas e sequer consegui tomar um banho.
Adriana
Great location
Faron
We were actually moved to another wing of this hotel, called the Adagio, which I understand to have the same rooms but with a small kitchenette.
Excellent room, wood laminate floor, with small living room. The bedroom even has a small closet. Breakfast is descent, location is great, close to a mall and 10 minutes from the airport (you might softly hear airplanes fly over the building, but it almost sounds like rain).
Would stay here again.
Excellent room, wood laminate floor, with small living room. The bedroom even has a small closet. Breakfast is descent, location is great, close to a mall and 10 minutes from the airport (you might softly hear airplanes fly over the building, but it almost sounds like rain).
Would stay here again.
Katia
The bathroom shower leaked the the floor and there was black mold on it. No towels in the room when we arrived and took more than 30 minutes to get them . The breakfast was terrible. I changed the hotel the next morning. I was very disappointed because I had been to others Mercure with always a good experience, in Brazil and overseas
delin
Not worth saving a few dollars
The internet here is unreliable if you’re on a business trip don’t bother
Luiz R
Always there
I always stay there the location is very good ! Easy to arrive and have lot amenities around , transport like metro and buses ! Really nice restaurants!
Frederico
Se você gosta de som de obra, esse é o hotel perfeito! De 7:30am a 5:30pm o barulho de uma obra enorme em frente ao hotel te incomoda sem parar! No check-in pedi um quarto em andar alto e longe da obra. Fiquei no 15 andar mas de frente para a obra. Mudei de quarto, após constatar que meu ar condicionado fazia um barulho horrível, e no segundo quarto a descarga não funcionava direito. Fui tentar resolver por conta própria e cortei o dedo... experiência realmente ruim. De positivo o quarto é espaçoso e o café da manhã não é ruim e o staff é gentil.
Sergio
Nice Area, convenient stay, great room
Francisco J
Excelente Hotel. Great breakfast and workers very helpful and professional.
Omar
Great location, clean and good breakfast.
Ernesto
Pros: True King size bed, large spacious room, excellent water pressure, friendly staff.
Cons: Turndown service was sporadic, always had to ask for more towels, old TVs, and the biggest sin… thee worst Wifi i have ever experienced in my life!!! I will never stay at this hotel again.
Cons: Turndown service was sporadic, always had to ask for more towels, old TVs, and the biggest sin… thee worst Wifi i have ever experienced in my life!!! I will never stay at this hotel again.
Verified traveler
Nice
delin
Complete disappointment
I have stayed here several time and during the pandemic and cannot remember the service being this poor. First with checkin I was a day late and my reservation was almost given away due to no show. Then I was offered a disability access room but after insisting on another I was spared the inconvenience. During the 4 night stay not once was my room cleaned or bed made. They cleaning staff empty trash and if you ask they bring clean towels. The reception said their policy right now is every 3rd day they will clean. Totally unacceptable and disgusting. One evening I waited over an hour for an iron, after several calls to reception and an in person visit to reception I finally got one but was late for dinner date. Finally, the hotel was not able to grant late check in after I have had multiple stays within this year alone.
Pinal
Good location, plenty choices for restaurants and shopping for a business traveler. The reception desk staff is very friendly and go out of their way to make your stay pleasant. What the administration needs to do is work on their housekeeping and the restaurant staff. For me, traveling for work, a clean made up bed when I get back is very soothing. The housekeeping staff had to be requested multiple times. It took them two days to make my room. The same repeated again and they just changed the toiletries but did not make the bed.
Same goes for the restaurant staff for breakfast. No one welcomes you or acknowledges any guests beyond confirmation of the room number.
I love the location and the safety. Fran’s Cafe which is in the front is my option to have breakfast and meals all day. They have a great staff and good WiFi to sit and work all day.
Same goes for the restaurant staff for breakfast. No one welcomes you or acknowledges any guests beyond confirmation of the room number.
I love the location and the safety. Fran’s Cafe which is in the front is my option to have breakfast and meals all day. They have a great staff and good WiFi to sit and work all day.
Verified traveler
Loved the property and the staff were excellent. Great amenities and large room. Thank you!
Verified traveler
Construction out front. Lobby is very small and breakfast is across the street...? Not good.
Long waiting times at front desk with one person working and two people in the back doing other things.
Long waiting times at front desk with one person working and two people in the back doing other things.
Hillary
Decent hotel for business
This hotel is small, but nice. The elevator is small and is slow. The room is spacious. There is a large desk in the middle of the room with an office chair and two lounging chairs and a small table to one side. I loved the lounging chairs because it was nice to be able to relax on someplace other than a bed, but still be in a private setting. I didn't care for the odd panel near the mini-bar. I don't know if there is electrical items or plumbing behind it, but it felt like wasted space. There were no luggage racks in the room either. The bathroom was decent-sized and in decent condition. The water pressure was very good. The swimming pool had to be accessed through another hotel which wasn't the most convenient. Towels for the pool were available, but had to be picked up in the lobby of the other hotel (it's right next door). The pool is mostly a lap pool, so long but not wide. It probably wouldn't be my first choice of hotels if I was traveling with children who wanted to swim. The breakfast had to be purchased separately (not included in the room cost). It wasn't a good breakfast, especially for the price paid. Breakfast items similar to most hotels I stayed at in Brazil. Fruit, breads, cheese, ham, scrambled eggs, juices, coffee, teas. The only two items I didn't find at any other hotels were tapioca and bacon. Room was clean. Front desk staff usually didn't speak English or limited English. Staff was nice, but not friendly. Wi-Fi was a little slow.
Antonio Augusto
Muito bom e bem localizadi
RODRIGO
Bem localizado meia quadra do metrô Moema, restaurantes, padarias e lanchonetes, 8 min a pé do Shopping Ibirapuera. Localização perfeita.
REINALDO
Muito simpática os funcionários da recepção
BRUNA
É sempre uma experiência ótima se hospedar nesse hotel
André
Quarto limpo e funcionários
Andrea
Ótima opção corporativa para quem busca hospedagem na região do Moema e precisa se deslocar para algumas regiões próximas. Excelente café da manhã com opções diversificada para alérgicos e celiacos.
Edgard de
Sempre muito bom! As Equipes excelentes. O café da manhã ótimo, de primeira.
Tamara
Maravilhoso
Ana Catarina
Excelente localização, limpeza e serviços
Marcio
Muito bom top
EDUARDO
Excelente estadia, como de hábito. Quarto espaçoso, completo: mesa com cadeira,
Duas boas poltronas. Banheiro ótimo, completo. Ar condicionado silencioso, ótima TV, cama Ok.
Frigobar completo. Café da manhã muito bom tb
Duas boas poltronas. Banheiro ótimo, completo. Ar condicionado silencioso, ótima TV, cama Ok.
Frigobar completo. Café da manhã muito bom tb
José Luis
Recepcionista Micheli foi muito simpática e cordial
Mariana
Fomos para comemorar meu aniversário e fomos muito bem recepcionados. Como houve um problema no quarto que reservei, nós colocaram em outro e ainda colocaram uma barraca para nossas crianças. Eles amaram. Também nos deram o late checkout que foi muito bem recebido por nós. Café da manhã também estava ótimo.
LENISE
Check in e checkout foi rápido, quarto limpo, café da manhã excelente, com pães, bolos, sucos, cafés, frios, tapioca, cardápio de itens para fazer na hora, próximo ao shopping Ibirapuera (10 minutos de caminhada), tem padaria próxima tbm.
Só ressaltando que o serviço de vallet no meu checkout foi muito demorado, entreguei meu bilhete e me deixaram esperar 40 minutos pra pegar meu carro, 3 pessoas passaram na minha frente, fui falar com o “gerente”, ele nem lembrava que eu tinha entregue o bilhete do carro!!
Falta de respeito mesmo,
Só ressaltando que o serviço de vallet no meu checkout foi muito demorado, entreguei meu bilhete e me deixaram esperar 40 minutos pra pegar meu carro, 3 pessoas passaram na minha frente, fui falar com o “gerente”, ele nem lembrava que eu tinha entregue o bilhete do carro!!
Falta de respeito mesmo,
Location & surroundings
Mercure São Paulo Moema Times Square
Avenida Dos Jamaris, 100 Moema, SÃo Paulo, Brazil
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Mercure São Paulo Moema Times Square
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