Name: Harbour Grand Kowloon
Address: 20 Tak Fung Street, Whampoa Garden, Hunghom, 20, Kowloon, HK

Harbour Grand Kowloon

Hong Kong · Hong Kong – China

20 Tak Fung Street, Whampoa Garden, Hunghom, 20View location

100 reviews shown

10/10

Exceptional

20 Jul 2026

Newal

Excellent hotel, views were simply amazing

8/10

Excellent

14 Jul 2026

Peter

Due to a HK policy of no use of plastic - there was no water in the room which if you come in late after a long travel day and wake up and need water there is nothing. They need to put in place a system that other hotels use which is to use reusable glass bottles and have an on-site UV water purifier.

Self

6/10

Pleasant

08 Jul 2026

Vijay

Nothing memorable about the stay, even though we told the hotel we had many special birthdays and anniversaries between us.
No water provided in the room either and poor amenities in the room.
Was planning to stay on the return leg of our trip but cancelled it

Family_with_children

2/10

Poor

05 Jul 2026

Yew Hock

All the above services are very bad and the staffs are not helpful. I will not come back again and will not recommend to my friends and associates.

Business

10/10

Exceptional

01 Jul 2026

Wendy

I have stayed there twice- great place, beauiful rooftop, although it needs a rooftop bar.

10/10

Exceptional

09 Jun 2026

Donna

room clean and near mtr station

Family_with_children

8/10

Excellent

08 Jun 2026

Peter

Nice location. The pool was a little old feeling, with some of the spas under maintainence, and the glass on the pool edges very cloudy.

Friends_and_family Friends

10/10

Exceptional

01 Jun 2026

Damilola

Nice location

10/10

Exceptional

21 May 2026

ZHU

Very nice!

10/10

Exceptional

15 May 2026

Erika

Clean room, shops nearby, friendly staff

Partner

8/10

Excellent

03 May 2026

Wayne

Yes

Family_with_children

6/10

Pleasant

27 Apr 2026

Malcolm

Didn’t use Hotel for breakfast

Family

4/10

Poor

24 Apr 2026

Thomas

Well, the room was nice. The view was fantastic. But that there is not enough money to provide even a bottle of water is not understandable and not acceptable. And they tell you that they don’t have toothbrush and whatever you need in the bathroom or you need to buy it that’s still OK. But they really should point out during check-in. There is no drink in the room. You can buy it here now. I think this category not even a bottle of water not acceptable can absolutely not recommend. It’s a little thing which makes you happy all the big things are very fine.

Self

10/10

Exceptional

20 Apr 2026

Andres

Loved this hotel a ton!

Self

10/10

Exceptional

20 Apr 2026

nancy

Breakfast at the restaurant was great

Friends_and_family Family

6/10

Pleasant

19 Apr 2026

Fatir

It was ok

Self

10/10

Exceptional

13 Apr 2026

Alexandre

Excellent. Well received by the staff, great breakfast at the club lounge, can't wait to came back!

Business

8/10

Excellent

10 Apr 2026

Priscilla

No amenities in the room and no ice machine

Self

2/10

Poor

06 Apr 2026

Samuel

Absolutely horrendous beddings, bathroom, and air conditioning. For a 5 stars hotel I expect a whole lot better.

I literally have to book another hotel in the middle of my first night here because I couldn't sleep on this god awful mattress. They also gave me a twin bed too when I specifically asked for a king bed.

Staff unwilling to compromise or even consider a partial refund. Well, that's cool, ur just losing my business from now on.

Self

8/10

Excellent

28 Mar 2026

Edith M

Great. A lot of restaurants.

Partner

8/10

Excellent

24 Mar 2026

Priscilla

They don’t have any amenities in the hotel.

Self

10/10

Exceptional

23 Mar 2026

Bridget

It is relaxing and spacious

6/10

Pleasant

14 Mar 2026

GUTENBERG

Clean Room, Shops nearby

Friends

10/10

Exceptional

13 Mar 2026

Steven

They do not have airport shuttle, so you'll need to make your own arrangements, or take a taxi,which is normally on-site

10/10

Exceptional

25 Feb 2026

marlo

Room with a view
Sunrise view at the Kowloon Bay!!

Family_with_children

10/10

Exceptional

23 Feb 2026

Esai Antonio

Very nice

Family

10/10

Exceptional

19 Feb 2026

Nancy

Very nice

Self

8/10

Excellent

09 Feb 2026

Wai Nga

Clean and comfy room with wonderful sea view

Business Self

6/10

Pleasant

08 Feb 2026

Matthew

Faulty lighting in the bedroom. A flashing light keep turning on and off throughout the night, even with everything shut off - resulting in a poor night's sleep.

2/10

Poor

07 Feb 2026

MAYANK

No room service, No amenities, Food

8/10

Excellent

06 Feb 2026

Ian

Large spacious room! Very busy with 2 weddings at the weekend. Good service and friendly staff!

6/10

Pleasant

01 Feb 2026

Anthony

Room is clean. Staff is helpful. Hotel needs improvement: Not enough sitting area. Pool area closed. Fitness center close too early at 8pm.

6/10

Pleasant

30 Jan 2026

Ronnie

a bit dated, but still ok

8/10

Excellent

27 Jan 2026

Lucilla

Very slow service on checking in due to charging for hotel tax on check in.

10/10

Exceptional

27 Jan 2026

Lucilla

Yes

10/10

Exceptional

17 Jan 2026

Tony

A properly managed hotel at a good location

Business_and_leisure Family

2/10

Poor

14 Jan 2026

Samuel

Staff were amazing and the room was incredible but our check in experience was awful. I also ended up with what looked like a chemical burn on my cheek from the bedsheetsband I have no allergies

Partner

10/10

Exceptional

13 Jan 2026

Michael

Amazing hotel we come regularly and they have never let us down. Room, food, safety, accessibility everything

Leisure Family

10/10

Exceptional

07 Jan 2026

Gerard

the staff were very kind and professional

Leisure Partner

10/10

Exceptional

04 Jan 2026

Michael

the room was spotless and the staff was very friendly and helpful

Leisure Family_with_children

10/10

Exceptional

03 Jan 2026

Patrick

Everything is great here.

Leisure Family

6/10

Pleasant

01 Jan 2026

Corinne

We booked a room for 3 people and there was not enough hanging space in the wardrobe for even 2 of us. The bathrobes were not soft and the toilet paper and tissues were thinner than in most restaurants! Breakfast was expensive at 240 h-k dollars, but even then the fruit juice was diluted. The staff were generally friendly and helpful and the hotel is certainly well situated. However, it gave us the distinct feeling of making as much profit as possible whilst compromising on quality for the guests.

Leisure Family

8/10

Excellent

18 Dec 2025

Merry

Clean room. Forgot clean towels and coffee. We always had to ask for ice every day. Also front desk upon check in did not tell us how to get to our room. As you know, we had a tower room, which is difficult to find at first.

Leisure Partner

4/10

Poor

14 Dec 2025

Chi Ying

Room dirty need upgrade

Leisure Family

10/10

Exceptional

09 Dec 2025

Rachel

10/10

Exceptional

29 Nov 2025

Shaun Michael

Amazing, staff was the best

Leisure Family

10/10

Exceptional

29 Nov 2025

Sean

We opted to upgrade to a Tower Suite on the 30th floor which was a great decision. Brilliant views over Victoria Harbour and a room that was both comfortable to live in and spotless. The staff in the Harbour Club lounge on the 19th floor were a sheer delight and we enjoyed breakfast as well as the odd afternoon tea (great scones with clotted cream!). We also came down to enjoy canapés and drinks every evening from 5:30pm. Because we had club access, we didn’t try any of the hotel’s restaurants but we did see them prepare the buffets and the food looked amazing. The hotel is in a quieter area (Hung Hom/Whampoa), so if you want to escape the hustle and bustle of Wan Chai or TST’s Nathan Road, this is a perfect alternative. Whampoa MTR station is a mere short walk away (watch out for the big yacht!) and there are ferries next to the hotel that will take you to Central and North Point. Public transport is efficient, easy to ride and cheap as anything so don’t get Ubers, join the locals and ride the buses, trams, ferries and MTR. We would happily return to this hotel.

Partner

8/10

Excellent

25 Nov 2025

Susan Ann

Room was immaculate…shower had BEST water pressure EVER!
Early check-in request accommodated

Leisure Friends

10/10

Exceptional

25 Nov 2025

ling

Very nice! But 11/18-11/21 your company messed up our reservation. Very bad

10/10

Exceptional

18 Nov 2025

Kimble

Friendly staff and convenient location.

Family

10/10

Exceptional

16 Nov 2025

VANESSA J

Professional and gentle services.
Wonderful room, clean and neat, nice restaurants and cafe with stunning harbour views. Definitely come back again.

Business_and_leisure Family

2/10

Poor

07 Nov 2025

LYDIA

TV picture is not good. Beautiful sea view

Leisure Self

10/10

Exceptional

07 Nov 2025

Marissa

Clean, modern, great location, amazing view and impressive facilities

Leisure Partner

10/10

Exceptional

03 Nov 2025

hui hung

We ‘ve been there many many times . Never had been disappointed

Leisure Family

8/10

Excellent

31 Oct 2025

Mojtaba

Overall good but not excellent

Leisure Partner

10/10

Exceptional

28 Oct 2025

micky

Good area!!

Leisure Self

2/10

Poor

23 Oct 2025

Colin

No complimentary water. No mini bar. No hotel bar. No 24 hour room service. Lack of areas for guests to sit and relax. Club lounge is like a workers canteen, small with tables close together, poor food and drink selection. Lack of staff. Dated interior. Harbour Grill & Corner Cafe are great but cost extra, anything that’s included with the room is either missing or poor quality. Government ban on single use plastics doesn’t excuse lack of water bottles in rooms, other hotels use glass or water dispenser.

Leisure

6/10

Pleasant

19 Oct 2025

Theo

Room where clean and basic not sure it is a 5 star hotel

10/10

Exceptional

18 Oct 2025

Ian

Excellent location, clean facilities, harbour views, short walk to MTR
The Harbour Grand is in a quiet location overlooking the harbour, yet a short walk to the MTR for connections to Hong Kong island and the AirPort Express. The rooms are lovely and big and always clean. Short walk to local restaurants and a supermarket for snacks and water for the room.
Highly recommend a stay here.

Leisure Partner

8/10

Excellent

07 Oct 2025

David

The location and the hotel size was great. We booked a room with view of Victoria Harbour which was beautiful.
However, I took off a star due to 2 reasons. 1. The Lounge was very average, and I wouldnt recommend to go 2. The hotel smelt slighly musty if the aircon wasnt on. The hotel has a lot of carpet, and I wonder if due to the humidity this is leading to the carpet smelling slighly musty.

Partner

8/10

Excellent

04 Oct 2025

Lawrence

Overall, the hotel is well maintained and comfortable. We stayed in this hotel several times and rated it 5 stars a couple of times. This time was a bit surprise, we asked the concierge to get us a taxi to the airport as it was early in the morning. I was shocked to hear from the staff in black suit saying ‘sorry we don’t provide this kind of service, you have to get a taxi on the street’ without hesitation. Imagine, I’m over 75 and he didn’t even bother to call a taxi on our behalf. This was disappointing and the management should revise the policy on this kind of request. Extremely disappointing.

Leisure Family

10/10

Exceptional

04 Oct 2025

Gareth

Very convenient location and good sized rooms

8/10

Excellent

03 Oct 2025

Lawrence

Me and wife had stayed in this hotel numerous time over the past few years and was pleased with the service with the exception of this time, a couple of issues caused my overall rating down from 5 to 4.

We were a party of 5 and I'd booked 3 rooms, my family of 4 for 2 rooms and 1 room for a good friend of mine staying by herself, for Sep 9 - Sep 11 and Sep 26 - Sep 29. The first time the check-ins were very pleasant and they both got upgraded to a suite, which was very nice.

The second time check-in on Sep 26, because we arrived separately, my friend checked-in first before our arrival. She was told there was no reservation for her, who was successfully checked-in on Sep 9. She called me and asked for the booking invoice. I sent her the copy via wechat which she showed thagt to the lady at the check-in counter. My friend was told that the invoice did not have her name on it, which the staff had clearly missed that on the invoice. After the issue was cleared, the staff then said the name on the reservation did not match the name on the passport, happened to be the middle name was missing and said she couldn't check my friend in. I was surprised that the staff was making a fuss and had to explain over the phone that when I booked for the hotel, I was only asked to provide first name and last name, as well as I didn't have the problem when I checked-in on Sep 9. She was checked-in after almost 30 mins delay. That clearly demonstrated the incompetence of the check-in staff.

Leisure Family

4/10

Poor

01 Oct 2025

Cesar

I could hear the Tv from the other room constantly, strange as all channels looked like as if the tv was using an old bunny ears antenna. The mini-fridge didn’t work and the gym equipment is old. A heads up that the pool was closed (damaged by the typhoon last week) would have been nice before arriving.

Self

6/10

Pleasant

28 Sep 2025

Nathalie

Cleaning staff was amazing but the front desk staff needs to

10/10

Exceptional

26 Sep 2025

Lawrence

the front desk and lobby staffs are always friendly and helpful. this is our third time staying at this hotel and we’re very happy with the hotel, especially the harbour view from the room

Leisure Family

10/10

Exceptional

24 Sep 2025

Stephen William

We stayed at this hotel from 9/9/25 to 22/9/25 and the only thing we can advise is do not stay at this hotel if you come from a western country. The staff treat the people from the UK totally different to the Chinese in the level of service they provide.

We booked a Deluxe Harbour View room but upgraded to one with Club access and we were glad that we did. The room had a great view of Victoria Harbour but the hotel did not comply with our request of a high floor. The room was on the 12th floor but most club rooms were between the 18th and 20th floors.

The reason we upgraded to one with club access was that breakfast was included in the price. Although it was somewhat limited in the choice you had, and was mostly warm at best, it did save us quite a lot of money. However, the club room staff were annoying because they watched your every move, and as soon as one of you finished eating they would come and take the plate away. Despite this we were glad we did have the club access because all meals at the hotel were extremely expensive for what they provided.

With regards the 5 star rating this hotel is given at best we would rate it a 3 star playing at 5 stars.

Concerning the location it is to far out of the main attractions although the MTR is close.

Therefore our advice is do not stay at this hotel and stay at one of branded hotels like the Hyatt if you are from the UK or English speaking country.

10/10

Exceptional

22 Sep 2025

Christopher

Luxurious, quiet, good service.

8/10

Excellent

08 Sep 2025

lynne

Good facilities away from the hussle and busssle of HK but neaar the excellent transport MKR so could reach anywhere in HK easily

Partner

8/10

Excellent

03 Sep 2025

Verified traveler

Good hotel with amenities close to subway

The ocean view room is very pleasant. Has all the amenities one would expect from a 5 star hotel.

The breakfast staff in the 19Fl are very friendly and courteous. The egg station lady made an effort to introduce their homemade cereal which was indeed delicious!

Two items that surprised me were:
1) they don’t have an adapter for the wall plug. Other 5 star hotels always provide an adapter for the duration of the stay
2) the concierge does not accept luggage for more than 24 hrs after checkout.

Self

8/10

Excellent

16 Aug 2025

Yue Yee Ivy

Very surprised & unforgettable

Very convenient location for food and transportation as well.

But Poor Experience for their Front Desk

Friends_and_family Friends

10/10

Exceptional

04 Aug 2025

John

The hotel was clean and staff were good. Comfortable and clean room, location was great close to transport,easy walking to shops and restaurants.
It was right on the waterfront, view was lovely.
We stayed for 8 nights, it was perfect.
We also had stayed at this hotel before, so it was a repeat stay.

Leisure Family

8/10

Excellent

27 Jul 2025

Yi Dan

It is

10/10

Exceptional

22 Jul 2025

John

Great service and nice room.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Lucia Leonor

I appreciated the early check-in and being given a lovely room with Harbour views. The staff was excellent. Queenie, the receptionist was wonderful and so was the house cleaning staff. The location was very convenient with a lovely walk along the promenade to some of the main attractions. The pool was very nice, but unfortunately, it was always crowded with lots of kids.

Leisure Self

8/10

Excellent

03 Jul 2025

philip

My family and I stayed for a short 2 nights visit. Really outstanding time, the views of the harbor are incredible. Queenie at reception was great and welcoming. Overall It just falls short of a 5 star hotel.

Leisure Family

8/10

Excellent

30 Jun 2025

Kristyn

The pool was great. The staff were happy to go out of their way for you. The view from the restaurant at the fabulously diverse buffet breakfast is spectacular. It took some time to get our bearings and it was a bit of a distance from the action of Hong Kong.

Leisure Partner

10/10

Exceptional

29 Jun 2025

CANDI NGAR SOO

The staff was very helpful.

Leisure

10/10

Exceptional

27 Jun 2025

Chung Man

Nice hotel

Leisure Family

10/10

Exceptional

24 Jun 2025

Robert

Short stay perfect for business travel and the club lounge was nice

Business

10/10

Exceptional

17 Jun 2025

Kwong hwee

The hotel was clean and quiet. Enjoyed my stay at the hotel.

Leisure

8/10

Excellent

08 Jun 2025

Yarden

😄

Business_and_leisure Family

10/10

Exceptional

06 Jun 2025

Bassam Hussein

Amazing place amazing value.

8/10

Excellent

05 Jun 2025

Robert

Nice refurbed room and club lounge had breakfast back. Overall nice stay, nothing amazing to write about just nice stay

Business

10/10

Exceptional

24 May 2025

Stella

The hotel is a great place to stay and I with my family is very enjoyable and the staff are great and one of the staff name is Paul and he is a great service for us!

Business_and_leisure Family

10/10

Exceptional

12 May 2025

Sanjar

Good

10/10

Exceptional

28 Apr 2025

mee

I like the location of the hotel, but the buffet is very bad and expensive.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Marcello

Beautiful hotel great lobby amazing view of the city and river. It was close to many things and close enough to downtown and the harbour if you don’t mind a half hour walk each way
The room was basic but updated and clean
The buffet looked great but we didn’t eat there as we didn’t want to pig out a wanted to go out for authentic food. Also it was rather expensive

Leisure

8/10

Excellent

20 Apr 2025

Kevin

Clean, Spacious, Newly renovated. Expensive breakfast for hotel guest.

10/10

Exceptional

17 Apr 2025

Chiou Lin

Great water view, good for morning walk

I had a wonderful stay at Harbour Grand Hong Kong. The view from the room was absolutely stunning — definitely one of the highlights of the experience. I also enjoyed taking a peaceful morning walk nearby, which added to the overall relaxing experience. However, I was a bit disappointed that there was no complimentary bottled water provided in the room, which is something I would normally expect at a hotel of this standard. Other than that, everything else was great and I enjoyed my stay.

Business

8/10

Excellent

10 Apr 2025

Wing Ho

Would have preferred a double bed as the default and then had a choice of a single bed. Overall our experience was great. The rooms were pristine clean.

Leisure Partner

10/10

Exceptional

06 Apr 2025

Nicholas

Clean modern hotel with excellent service. Paid for premium room upgrade which had fantastic views over the harbour. Highly recommend.

Leisure Partner

6/10

Pleasant

04 Apr 2025

Ben

Is an empty room .all supplies are low quality and limited.If you need anything, you have to pay for.

Family

10/10

Exceptional

21 Mar 2025

Chong Wei

Excellent harbour view and accessible to nearby amenities. Friendly and helpful staff.

Leisure Family

10/10

Exceptional

17 Mar 2025

Daniel

Leisure Self

10/10

Exceptional

14 Mar 2025

John

It’s beautiful

10/10

Exceptional

25 Feb 2025

Lawrence

The standard of the front desk and bell staffs maintain an excellent standard. The harbor view of the room was very nice, although the sound period was a bit poor. We could hear the sound from the adjacent room.

Leisure Partner

10/10

Exceptional

25 Feb 2025

Par Bahadur

10/10

Exceptional

23 Feb 2025

George

They need a bar

10/10

Exceptional

19 Feb 2025

Ken

A Hong Kong delight

It was a beautiful modern hotel. Staff was very helpful. The breakfast and dinner buffets were quite impressive. If you book directly with the hotel, your breakfast is included. Unfortunately, not included with Hotels.com. senior discount made the buffet $20/pp at the hotel. Well worth it. I would happily stay there again. Within walking distance to restaurants, incredible grocery store shops and subway station.

Business