Name: The Kimberley
Address: 28 Kimberley Road, Tsimshatsui, 28, Kowloon, HK

The Kimberley

Hong Kong · Hong Kong – China

28 Kimberley Road, Tsimshatsui, 28View location

100 reviews shown

10/10

Exceptional

29 Jun 2026

John

I enjoyed the Kimberly Chinese Restaurant very much

Self

10/10

Exceptional

10 Jun 2026

leung meng

Great room

Family_with_children

8/10

Excellent

20 May 2026

Fanny

Very convenient place in the center of TST area.
Restaurants everywhere. Airport bus stop just 5 minutes on foot.

Family

8/10

Excellent

19 May 2026

Margaret

AC was good. Staffs was helpful. Location is perfect.

Self

6/10

Pleasant

19 May 2026

Ryan

Fantastic location

Partner

8/10

Excellent

14 May 2026

monica

The bathroom shows the age of the hotel, but it's clean and the room was comfortable, and the hotel is at a convenient location. Check in and check out was super speedy.

10/10

Exceptional

13 May 2026

Khai Leong

This is a simple hotel that offers a clean, quiet and comfortable night's rest. The hotel is a little old, in the midst of room refreshing. I did not use the facilities like Meeting rooms, gym, etc.....(u do not even know if there are these facilities). The super plus point for this hotel is it's location. It is extremely convenient to the TST MTR, and there are lots of eateries in the vicinity.

Friends

8/10

Excellent

06 May 2026

Anthony

Hard bed but the rest good

Friends

6/10

Pleasant

02 May 2026

David

The hotel is very old and dated, not sure if it was only our room but a lot of things didn’t work well. The cold tap in the bath didn’t turn, the hot water wasn’t v hot, wardrobe didn’t open etc. the air conditioning luckily worked well.

There are good things about the Kimberley hotel, very convenient and close to shops and mtr. The hotel is well priced and I guess would’ve been more expensive if it was renovated. The rooms are bigger than other hotels we’ve stayed in Hong Kong.

Family

4/10

Poor

29 Apr 2026

Rita

Water leaking from ceiling. We had to change room.

Family

6/10

Pleasant

27 Apr 2026

Raymond

Everything okay

8/10

Excellent

27 Apr 2026

Kwong Yung

Need renovation

Self

8/10

Excellent

22 Apr 2026

Kwok

Staff was so friendly and the room was nice. However the room amenity are outdated. A 24 inches TV is too small for watching on the bed. The sink' s hot and cold water control were too tight. The carpet need to be cleaned.

6/10

Pleasant

22 Apr 2026

konstantinos

Although I paid an additional charge (approximately 50% more) to upgrade to a newly renovated room, the value for money was poor. The room was small and overpriced for the rate charged. In addition, the internet connection was very slow, which made it difficult to work during my stay.

Self

6/10

Pleasant

16 Apr 2026

EVA KWAI YUNG

It was okay with the air conditioning, there’s no breakfast included

6/10

Pleasant

16 Apr 2026

Lucas

No toothbrush and toothpaste are provided to the customers.

8/10

Excellent

15 Apr 2026

Fanny

This is the 3rd time we stay there. Room is spacious, clean and walkable to public transportation in just mins. Shops and restaurants are around.

Partner

8/10

Excellent

12 Apr 2026

Chow Kin

Air conditioning is good.

Family

6/10

Pleasant

07 Apr 2026

Kwong Yung

Good

Self

8/10

Excellent

03 Apr 2026

Jay

No ac working

Self

6/10

Pleasant

03 Apr 2026

Eugenia Po shan

8/10

Excellent

01 Apr 2026

Anthony

Great location of the hotel near public transport, restaurants, supermarket, convenience stores and the harbor all very close. The size of the room is pretty good for a Hong Kong hotel. Good air conditioning, WiFi, bar fridge, firm beds, good hot water in the shower, friendly staff. The negative was the toilet door doesn't shut behind you as the lock mechanism doesn't line up anymore. Stayed here many times before and will stay here again if the price is competitive

Family

2/10

Poor

30 Mar 2026

Kar Mou

Everything no good

Partner

8/10

Excellent

26 Mar 2026

Christopher

Close to everything and great value for money

Self

6/10

Pleasant

04 Mar 2026

See

Lot of places for shopping

Family

6/10

Pleasant

28 Feb 2026

See

Very clean

4/10

Poor

28 Feb 2026

Sui Kung Lize

The old building, doesn’t have phone charger in room , bathroom curtain is smelly and pillows too soft like cotton candy.

Self

4/10

Poor

23 Feb 2026

Dion

Rooms are very old, paint and plaster cracked and flaking off the ceiling,
Staff were nice and friendly and helpful.

Family

10/10

Exceptional

17 Feb 2026

KAM HON

Front desk staff very friendly and prompt check in.
Tidy room and good condition.

Leisure Family

8/10

Excellent

02 Feb 2026

Norma

Rooms had attention to detail. Nice layout shower room. Well designed, backlit and magnification mirror, clothes brush even an umbrella left to use. Staff friendly and helpful. Breakfast good selection of east and west food.
Good position for everthing, shops, MRT.
Only downside for me was aircon too cold and couldnt get room warmer other than turn off.

4/10

Poor

02 Feb 2026

Bing Hui

Noise. Water issue. The perfume center does the business dishonestly. The flyer I the hotel lobby said free sample for the hotel guests. But they don't do that.

Waiting time of the elevators is so long.

But still good for location.

Leisure Family

8/10

Excellent

31 Jan 2026

Jack

I was somewhat disappointed with the room, as I was informed that all levels below the 16th floor are still awaiting renovations. The aged condition of the rooms does not reflect the standards expected of a four-star hotel. It appears that the primary selling point of the property is its convenience and location rather than comfort.

For a more modern and comfortable hotel experience, I personally find iclub and Dorsett to be better options. That said, I would like to commend the approachable and friendly staff members, whose professionalism and hospitality helped to offset the less pleasant aspects of the room stay. Their service was a highlight of my visit and deserves recognition.

10/10

Exceptional

29 Jan 2026

Jowena

Clean room. Great location and friendly staff.

Leisure Family_with_children

6/10

Pleasant

21 Jan 2026

Ange

Level 10 very dated and in need to repairs. One of the rooms smelt like cigarette smoke but the staff were able freshen up the room once they were made aware.

Leisure Family

8/10

Excellent

18 Jan 2026

Anna

The room is very tiny with a large closet and safe, and it is conveniently located close to MYR and Nathan Road.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Nishit

Good hotel, friendly staff.

8/10

Excellent

17 Jan 2026

Anna

The room is good sized.

Leisure Partner

8/10

Excellent

17 Jan 2026

Anna

The room is good sized and the hotel has a large lobby.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Eddy

Everything are wonderful!

Leisure Family

6/10

Pleasant

02 Jan 2026

Balaji

Hotel lobby was too crowded. Concierge was not much use.

4/10

Poor

29 Dec 2025

Shijia

The hotel is out of dated and is currently renovating the upper levels. Isolation is poor and we could clearly hear the upper levels show and next rooms talking. Bed and pillows are uncomfortable and last 2 days my bed start making noice. Everyday we could smell someone smoking.The location is good and close to subway station.

Friends_and_family Family

2/10

Poor

28 Dec 2025

Lalaine

Room has foul smell. Hallway smells cigarette. Had to upgrade the room because of the smell. Paid triple the price and got the old room. Will not come back to this hotel anymore.

Leisure Family_with_children

6/10

Pleasant

20 Dec 2025

BAK SOONG

Tap in the the bathtub was spoilt. Consequently I could not soak for a hot bath.

Informed the housekeeper but didn't come to repair, sighed

Leisure Self

6/10

Pleasant

12 Dec 2025

Srdan

Photos don’t quite match the hotels current condition.

Leisure Friends

4/10

Poor

09 Dec 2025

Sau Lin

At first I was assigned a room with wallpaper popping out and dripping water tap. The washroom is all mouldy. I requested a room change but the 2nd room’s washroom is not much better. The double bed is so uncomfortable that I had to request another mattress to be added on top. I understand the hotel has some floors renovated but I was not assigned the renovated room. Hotel location is very convenient & staffs tried to do what they could.

Leisure Partner

8/10

Excellent

06 Dec 2025

Wai Keung

The layout of the 20 m² room made it easy for us to organize four 28-inch suitcases.

Leisure Family

8/10

Excellent

05 Dec 2025

Catherine Kwai Ping

It’s a very convenient location, staff were very helpful.

Leisure Partner

8/10

Excellent

03 Dec 2025

KAM

Room
Conditions align with the price charges ! It would be even better if the A/C control works better ( hard to turn or adjust ) staff on averaged are courtes & helpful !

Leisure Family

2/10

Poor

29 Nov 2025

Gulizar

If you are not in a renovated room, it is disgusting. So old the paint on the roof and walls is peeling. The carpet is so old I was so scared of getting sick there. Do not book.

Leisure Family

4/10

Poor

26 Nov 2025

Stan

Room was old and not very clean

Leisure

8/10

Excellent

23 Nov 2025

Yunpeng

Convenient location and overall cleanliness is ok. However a small size room which may be the norm in HK.

Leisure Partner

10/10

Exceptional

19 Nov 2025

George

Everything fine

10/10

Exceptional

19 Nov 2025

Angela

Loved the location, great food and shopping street. The room was exceptionally clean. Staff were helpful, the lobby guys were the best, especially the big guy with the muscles that helped us with our luggage!

10/10

Exceptional

18 Nov 2025

ALEX

Great motel

Leisure Friends

10/10

Exceptional

18 Nov 2025

George

10/10

Exceptional

17 Nov 2025

WAN YEE

Bell Service Andrew very helpful

Self

10/10

Exceptional

16 Nov 2025

Thomas J

The room was exactly what I needed to feel comfortable. The weighted blankets were so thick, I slept like a baby. The restaurants were great and the service was second to none. I was not in a renovated room and I enjoyed my stay, I can only imagine the grandeur of the newly renovated quarters. No doubt, I would stay again. Great location, everything was perfect!

Self

6/10

Pleasant

13 Nov 2025

Danika

Room was in a below average condition, lea

8/10

Excellent

10 Nov 2025

ruben roberto

breackfast was not worth $100 per person

Friends_and_family Friends

4/10

Poor

31 Oct 2025

Raymond

Construction too noisy

Leisure Family

2/10

Poor

12 Oct 2025

Anthony

The hotel is so outdates

Leisure Family

6/10

Pleasant

10 Oct 2025

Shelley

We were not made aware that the hotel was undergoing maintenance / refurbishment work . The reception/lobby area very basic. No hotel bar or comfortable lounge area to relax in. The whole building was very dated and tired looking. Only2 of the 4 lifts were in operation so waits were long.
The room decor was poor and beds were extremely hard. The housekeeping staff however did a good job every day to make the room feel presentable.

Leisure Partner

6/10

Pleasant

02 Oct 2025

kuie

Remodel going on in the morning very noisy!

Leisure Partner

4/10

Poor

30 Sep 2025

Winnie Min Qing

Kimberly hotel

Staffes are nice, have an good greetings. The shops, restaurants and bars are very close by. When we checked in first time, they gave me the floor was under construction. So that the room was very smells, and felt the air very dirty. May be that date was after the big storm goes away. I went to front desk to call for exchange other room. They gave me other floor. This room was little be better to compare to the first one. I felt sick about this hotel smells.

Friends_and_family Family

6/10

Pleasant

26 Sep 2025

John

Mediocre but served the purpose

Business_and_leisure Self

4/10

Poor

25 Sep 2025

PATRICK HIN

The hotel is too old

Partner

8/10

Excellent

19 Sep 2025

david

Clean, comfortable rooms, better than Holiday Inn, only comment only 2 channels of English language on TV so maybe targetted more at Asian clientele.

10/10

Exceptional

17 Sep 2025

Yun Shiung

The only thing I would give them 5 stars was the staff who works there. All of them are super friendly and very helpful. Some of them are even go extra miles and I really appreciated that.

Leisure Self

4/10

Poor

14 Sep 2025

Tae Kyoung

It was super noisy due to interior construction. Same floor and right upper floor. In Sat, daytime until 6pm, i cant sleep even i was taking a rest after weekday work. Also the water pressure of toliet was terrible, and i had to flush 3-4times every time, but it was still not perfect.

Business

4/10

Poor

12 Sep 2025

Guillermo

Kimberley Hotel needs a lot of repairs. Air-conditioning was not functioning properly. Very uncomfortable on a hot day. Overall stay was unsatisfactory.

Leisure Family

10/10

Exceptional

10 Sep 2025

Jimmy

Convenience hotel.

Good price. Large room size. Convenience go to everywhere traffic by underground. Eat. And shopping convenient as well. I enjoy my stay and i will stay again . Highly recommend

Self

10/10

Exceptional

02 Sep 2025

fanny

location is very convenient and staff are friendly.

10/10

Exceptional

26 Aug 2025

fanny

Location and very convenient for dining

10/10

Exceptional

21 Aug 2025

Sin

Front desk good service!!!

2/10

Poor

14 Aug 2025

peter

there doing renovations on level 16 / 17the noise between 11am and 6pm was unbearable i was on level 14 ,the wait time for a lift was between 8 to 15 min would not go back
have a video of nois if you would like to hear it
peter hurley

Leisure Self

6/10

Pleasant

25 Jul 2025

Hai Hua Joseph

Good locations, rooms need to be update staff not very helpful.

Leisure Partner

4/10

Poor

06 Jul 2025

CANDI NGAR SOO

The lobby was really dark and depressing. The rooms were not any better. Walking into the room was depressing in that the room was really old and dampy. The bathroom faucets were leaking nonstop and the shower and tub was cracked with mildew. I will not be staying here again but I gave it 2 stars for the location.

Leisure Self

10/10

Exceptional

05 Jul 2025

Reza Md

Quick check in and check out without any trouble, clean and comfortable

Business

8/10

Excellent

22 Jun 2025

Daisuke

So far no problem

Business

8/10

Excellent

17 Jun 2025

Stephen

Very polite reception staff, asked for extra pillows and phone charger delivered promptly, have stayed their many times its our go to Hotel while staying in Hong Kong.

Partner

8/10

Excellent

14 Jun 2025

Jeff

Nice place.

Leisure Friends

8/10

Excellent

03 Jun 2025

Bertram

Hotel needs renovation.

Leisure Partner

6/10

Pleasant

23 May 2025

Fanny

The room is roomy however it's worse than last time we stayed. It's not well clean. The escalator at the ground floor was out of service all the time during our stay for 10 days.

Leisure Family

4/10

Poor

22 May 2025

Kris

This hotel has been around for quite some time, and the management did not invest in upkeeping the hotel. The washroom sink is semi-clogged, carpet is torned and not clean, patch job on the ceiling is not finished, toilet won't flush properly (have to hold down the handle until the tank is empty, but still have left lovers that you need to do it multiple times before it's completely flush). Also, bathroom lighting is very dim. I switched room 3 times the first day as there were many issues. The 2nd one's lighting was a bit better, so I told the front desk to make the 3rd one the same as the 2nd one. So they changed the light bulbs. The whole point here is, they don't fix things on their own, until you complain. I was not happy even with the 3rd one, but was too tired of having to switch rooms. Bottom line is, there are many other better choices than Kimberley. I hope my review will put some pressure to Kimberley\"s management to invest in the upkeep of the hotel.

Leisure Family

2/10

Poor

07 May 2025

Robert

Staff management do not handle any issues professionally

Business Self

10/10

Exceptional

06 May 2025

christopher

Very clean and efficiently run. The lift system is a little odd. It's inefficient and results in many stops on floors with no one waiting. Other than that, everything's great. Wonderful neighbourhood.

8/10

Excellent

30 Apr 2025

Suat Muay

Affordable rates with good location

10/10

Exceptional

14 Apr 2025

Philla

Most likely everything. All in good standard

Leisure Family

10/10

Exceptional

12 Apr 2025

Eyad

Hair dryer not functioning

8/10

Excellent

02 Apr 2025

Willy C.

Worth the value for the stay. Convenient location for food. Across is HK Welcome Grocery store which is a good and discount grocer store.

Business_and_leisure Family

6/10

Pleasant

01 Apr 2025

Rodelio

Great Location

It was average. I picked this hotel for the location. The room was a good size, bed comfortable and AC worked well. Unfortunately the bathroom faucet leaked, wasted a lot of water all day, all night. I was looking forward to a good bath but the tub was old and had stains so I didn’t use it and just took showers. The shower faucet also leaked and had problems transitioning to the shower head. Despite all these bathroom problems my stay was ok.

Self

6/10

Pleasant

27 Mar 2025

James

The hotel is definitely in a poor shape but the location is awesome. You could access to anything within a minute.

Business_and_leisure Self

6/10

Pleasant

22 Mar 2025

Emilio

Older rooms. Some rooms undergoing renovation. Make sure you get a renovated room

Leisure Friends

8/10

Excellent

15 Mar 2025

Lisa

Nice clean friendly excellent location close to everything and transport facilities
Sadly the beds were super hard. Left with a sore hip after a week of sleeping on the hard bed

Leisure Family

6/10

Pleasant

08 Mar 2025

Verified traveler

Book the renovated floor if you can afford it.

I had one of the older rooms (not renovated) so I’m not surprise on the condition of those floors. Carpet is sorta gross, bed extremely stiff, areas are cracked on the wall, caulk is bad. I’ve seen the renovated floor and room, and much nicer.

Business

8/10

Excellent

06 Mar 2025

Bertram

Hotel needs renovation.

Leisure Family

8/10

Excellent

05 Mar 2025

MINJIN

Nice area easy to go anywhere better than Central area

Leisure Partner

8/10

Excellent

21 Feb 2025

Bertram

Hotel needs uplift. Elevators needs to be upgraded.

Leisure Family

10/10

Exceptional

20 Feb 2025

Wayne

Friendly staff

8/10

Excellent

15 Feb 2025

Gurdeep

Initially git given a room that was below standard with a bed that was practically on the floor very old decoration and old carpet. Had to then pay an extra £40 per night to get a better room in 20th floor. This is unfair as prices should be for all rooms but they weren’t. However room had 3 beds and large and modern with good maid service. Located perfectly next to lots of restaurants and transport but no noise at night time. Best sleep we have all had in a hotel room and it was Chinese new year so very busy!

Leisure Partner