Fairmont Singapore

Singapore , Singapore
SINGAPORE, 80 Bras Basah Road 189560 Singapore, 80 26
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100 reviews shown

10/10

Exceptional

24 Mar 2026

Ravi

great location, wonderful customer service, clean rooms and good choices for breakfast buffet.
highly recommend for stay in Singapore.

Family_with_children

10/10

Exceptional

23 Mar 2026

Alina

Exceptional service, room, views, conveience to MRT and amazing experience overall.

Family_with_children

8/10

Excellent

20 Mar 2026

Jane

Lovely hotel, friendly and helpful staff. My only comment would be we were not informed before our stay the main pool was closed. Which was annoying as I would have changed hotel. Disappointed. Ideal location though with MRT under the hotel.

8/10

Excellent

19 Mar 2026

Bernice

In Singapore I was told that hotels are not permitted to have additional outlets in the bathroom for hairdryers for “safety reasons”, which I feel is a hogwash idea. There’s only an outlet for a razor. I had to blow dry my hair in a poorly lit hallway. Obviously the rooms were designed by a man. Singapore: for a world class city please review this idea as I’ve never encountered this in any other country and I’ve travelled all over North America and Europe. Also, the bathroom could have been better lit imo. Also the TV would randomly turn on at 3 am every night. We had to unplug it.

Family_with_children

10/10

Exceptional

18 Mar 2026

Benjamin

Staff in the lounge were incredible. Rooms were always immaculate and accomodating with requests. Gym is large with a wide variety of equipment. Sauna, cold plunge and spa (not spa facilities like massages) are free to guests and lovely to relax in after days of exploring.

Business Partner

10/10

Exceptional

13 Mar 2026

John

Excellent location for visiting Singapore.
Easy access to metro, adjacent to Raffles.
Excellent reception service and family friendly.

Partner

10/10

Exceptional

12 Mar 2026

Marjorie

Overall great stay
We stayed 4 nights at the Fairmont after our cruise to Bali, Malaysia and Thailand. The location is fantastic, the MRT was very close and the famous Singapore Sling at Raffles Hotel was right across the street.
Our room was very good, very large and comfortable. The pillows were a little too firm for my liking, but after walking around all day, sleep came pretty easy.
The staff were friendly and very helpful. My only complaint was with the Ante dote bar. We went to have a drink on our last night and my husband was wearing walking sandals. We were told there was a dress code and he needed to wear enclosed shoes. I was wearing flip flops and those were ok so I'm a bit offended at this. Why is it that women can wear sandals but not men?
Other than that, everything else was wonderful

Partner

10/10

Exceptional

09 Mar 2026

Jeremy

We had access to the Fairmont gold lounge where the service and attention to detail were 5🌟
A wonderful location with all attractions a short grab or MTR ride away. I would certainly recommend this hotel to any traveller wanting the best from Singapore.

Family

10/10

Exceptional

05 Mar 2026

Veronica

Great location and beautiful rooms

Friends

10/10

Exceptional

24 Feb 2026

Gary

Ticked all the boxes, large room, great view and excellent service

Partner

10/10

Exceptional

21 Feb 2026

Andrew

The hotel as a whole is 5 star

Partner

8/10

Excellent

10 Feb 2026

Ram

It should have been 5 stars if they have the bidet and the WIFI was wroking.

No WIFI for 3 days!!!!

Friends_and_family Family

8/10

Excellent

08 Feb 2026

Alison

Our room was very comfortable and clean.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Anna

Fabulous Fairmont- staff were all so helpful . Room was immaculate and clean, tidy and we really enjoyed our trip

Leisure Partner

10/10

Exceptional

26 Jan 2026

Loretta

Wonderful, friendly, helpful staff! Beautiful, clean and spacious room. Great location. Walking distance to many restaurants, attractions and malls. Nice pool area and gym. Great stay at a beautiful hotel. Highly recommend!!

Leisure Self

10/10

Exceptional

23 Jan 2026

Yvette

Great hotel with friendly and helpful staff. Convenient location for MRT. Very comfortable room.

10/10

Exceptional

22 Jan 2026

Greg

One of the best hotels I've ever stayed, anywhere in the world.
Service was fantastic, in room dining food was excellent, breakfast buffet was world class!

Business

10/10

Exceptional

17 Jan 2026

Ann

Friendly professional staff. Classy, pleasing environment. Beautiful room with excellent housekeeping. We had a medical situation that the staff managed very quickly and discreetly (emergency surgery!), and they followed up several times afterward to ensure our comfort. We highly recommend this hotel.

Partner

10/10

Exceptional

15 Jan 2026

Mahajabin

I had a wonderful stay.

10/10

Exceptional

14 Jan 2026

Karen

Room was spotless. Bed was so comfortable and room was spacious.

Leisure Partner

10/10

Exceptional

14 Jan 2026

ali

Excellent location, courteous and helpful staff

Leisure Family

10/10

Exceptional

12 Jan 2026

Nontutuzelo

Clean rooms, amenities, my view- everything was perfect!!!

10/10

Exceptional

11 Jan 2026

Andrew

Great hotel.
Room was spacious and has all the amenities.
Staff were friendly and helpful.
Easy to get to/from mrt to get around Singapore

Leisure Family

10/10

Exceptional

09 Jan 2026

Aijaz

Great staff and room. Connected to a mall with lots of eating options in the food court and convenient to most attractions

Leisure Family

10/10

Exceptional

07 Jan 2026

Rani

Absolutely top class service

Leisure Family

10/10

Exceptional

02 Jan 2026

Nellisha

Great experience with staff that made you feel special.

10/10

Exceptional

01 Jan 2026

Hin Lun Richard

Spectacular views

8/10

Excellent

31 Dec 2025

JEREMIAH

Everything else is great! The only thing that could use a little upgrade is the toilet flush, as it needs to be held down for a full flush.

Partner

10/10

Exceptional

31 Dec 2025

Fan

The lounge service crew members are superb, specially Jeff, ZhiQi, Sam and Ansel . They really made us to feel at home . Very kind and attention to the detail . Highly recommend.

Leisure Partner

10/10

Exceptional

29 Dec 2025

Anthony

Excellent staff and great amenities.

Partner

10/10

Exceptional

23 Dec 2025

Beverley-Anne

Room was very spacious and clean. Good very good and varied choice. Staff very friendly and helpful.

Leisure Partner

10/10

Exceptional

20 Dec 2025

Monica

What hits you as soon as you enter the hotel is the scent in the air. Delicate, pretty and wonderful. Then the opulence of the lobby. Tasteful, but not over the top. The staff is friendly and helpful and truly make you feel valued.

Leisure Friends

10/10

Exceptional

19 Dec 2025

Michael

Staff was very hospitable the moment I entered.
Fantastic view, wonderful room.

Leisure Self

10/10

Exceptional

19 Dec 2025

Sarah

The room had an amazing view. I received an early check in
The nightly turn down service was a nice tiuch.

Leisure Self

10/10

Exceptional

13 Dec 2025

Joseph

The hotels were excellent.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Stephen

All excellent

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Diane

This hotel is an excellent place to stay ! My room was spacious and clean. The view out my window was breathtaking. I was able to check in early after a cruise , which was great since I wasn't feeling well post cruise . The hotel is right next to Suntec city which has the red and blue hop on and off bus. It is in the same building as Raffles shopping mall also . The pool area was nice and the Breakfasts at both restaurants was excellent! The spa was also therapeutic for may cold .... This hotel was the Cherry on my holiday trip .... Thank you for a great stay ! Love Singapore !

Leisure Self

10/10

Exceptional

06 Dec 2025

John

Very clean, decorated for Christmas, great staff.

Partner

10/10

Exceptional

05 Dec 2025

Diana

This place was awesome. The staff was very nice and professional. Really liked it a lot and good price.

10/10

Exceptional

05 Dec 2025

Paul

The rooms in this hotel have been recently renovated so that’s a huge plus. BUT…

When I took a fine arts design course in college, the mantra that was drilled into me was “form follows function”, meaning design should not hinder functionality. The designers of this hotel’s renovation seem to have flipped that mantra on its head. Functionally has been hindered by the design. Two examples:

The bed has been placed in the middle of the room so that you can look out at the city view while in bed. Great, except that leaves only a narrow walking path to navigate all around the room. I have a clamshell suitcase and there was only one corner of the room with enough floor space for me to open my luggage. That then prevented me from walking around the bed on that side of the room.

The shower stall in the bathroom also contains a full size soaking tub. Great, except that doesn’t leave enough comfortable space in the shower to actually stand up and shower. I found I had to either turn the shower head away from the tub, which sent water past the partial glass shower partition into the sink area and hallway, or to prevent that I had to turn the head towards the tub and bump against the tub while showering. A smaller tub angled in the corner of the shower stall would have prevented this problem, but that wasn’t the design aesthetic they wanted.

Leisure Self

10/10

Exceptional

04 Dec 2025

David

Didnt have breakfast.
Staff very friendly and helpful. Property was clean throughout. Excellent spa facilities.
Would stay again.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Brandi

The room was beautiful and impeccably clean

Leisure Partner

8/10

Excellent

28 Nov 2025

Dinesh

The room was extremely comfortable.
The settings and views of the Marina Bay were pleading to see.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Glenn

Everything was to the high Fairmont standards

Leisure Partner

10/10

Exceptional

17 Nov 2025

Amanullah

We had a great stay at Fairmont. Loved the view from the balcony. Breakfast that was included as part of the stay was quite good. We had plenty of options to choose from. Overall a great experience.
Special mention to Robert who welcomed us at the entrance. He was quite helpful with any assistance we required.

Leisure Family_with_children

10/10

Exceptional

06 Nov 2025

Jo-Ann

Service was unparalleled within this industry

Friends_and_family Friends

10/10

Exceptional

05 Nov 2025

Santa

Beautiful and relaxing. Spacious rooms, very clean

Leisure Friends

10/10

Exceptional

04 Nov 2025

Stephen James

Fairmont Singapore was outstanding highly recommend. Opted for Gold lounge access, which was well worth the additional expense. Jest, Ham, James, Alan and Shakira took care of us like we were royalty😊. All went over and above to ensure our stay was a memorable one. Thank you all!

10/10

Exceptional

01 Nov 2025

Matthew

Great place to stay. Access to the shopping centre also near mrt train which can take you to most places
Great pool area.

Leisure Partner

10/10

Exceptional

16 Oct 2025

Neil

Top class hotel - faultlessly efficient and friendly service. Lovely room with great view of Marina Bay. Brilliant housekeeping - the best I’ve ever experienced. Great location - opposite Raffles Hotel and Long Bar.

Self

10/10

Exceptional

14 Oct 2025

Asha

A perfect family getaway at Fairmont Singapore! Spacious rooms, amazing breakfast, gorgeous views and staff who truly care. We felt so welcomed, can’t wait to come back! 💛

Leisure Family

10/10

Exceptional

08 Oct 2025

David

super clean rooms, a lot of space in the room, balcony (Dont need aircon 24/7), service was excellent and everyone was polite and friendly. It's in the middle of the city, there is a shopping centre, food court and two stations under the hotel. Best hotel so far in Singapore.

Leisure Friends

10/10

Exceptional

17 Sep 2025

Charlene

Stay there if you want excellent services

The entire staff there was friendly, courteous, always ready to help with a smile.

Business

10/10

Exceptional

05 Sep 2025

Areeb

A beautiful hotel with a perfect location.perfect for those traveling with children.

Leisure Family_with_children

10/10

Exceptional

04 Sep 2025

Nguyen

Robert front bellman is fantastic

Business Self

10/10

Exceptional

04 Sep 2025

Bianca

Loved every minute of our stay. 10/10

4/10

Poor

29 Aug 2025

Vanessa

No carpark included. For the price paid without breakfast not worth it

10/10

Exceptional

26 Aug 2025

David

Mini break

Fantastic hotel with attentive staff. Great location to walk around to places of interest.

Partner

10/10

Exceptional

12 Aug 2025

Christopher

Beautiful well done and perfect venue for our trip to this beautiful city. Room was amazing as well as the staff who maintained it. Really good job and water by bed every night and slippers nice touch. Only flaw if I found reception cold and staff not warm ...but everywhere else awesome. Venus worth it

Leisure Partner

10/10

Exceptional

30 Jul 2025

Alexis

Cannot fault the Fairmont except the Barista coffee was not up to Australian standards. Otherwise it was perfect!

10/10

Exceptional

28 Jul 2025

Tiana Kailah

The hotel was beautiful, and the room was very spacious. The only criticism is that the barista coffee at Prego was not nice. The milk wasn't frothed properly, and the coffee was either very watery or tasted like warm milk.

Leisure Family

10/10

Exceptional

22 Jul 2025

Marie

The Hotel is situated in good proximity to travel to neighbourhoods in the north and south of Singapore. The hotel is perfect for families with all the amenities including, shops, restaurants, a supermarket and 2 swimming pools within walking distance.

Leisure Family

8/10

Excellent

21 Jul 2025

Simon

The hotel is very convenient for the city and moving around, as I knew when I booked. Facilities and staff are excellent. Foyer felt quite chaotic and busy at times. I was disappointed that neither of the room requests (interconnecting and one of the two a twin) was honoured and I wasn’t told about this until hours before arrival. Pool was very busy when we visited and not very appealing, but it was a weekend. This is not a hotel to book if you want a chilled out stay sitting around a pool but for convenience and access to the city it works very well.

Leisure

10/10

Exceptional

19 Jul 2025

Mohd Emran Bin

Fantastic staycation. Big rooms and comfy bed. Near the shopping mall and easy access. Will come back again.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Robert

My second stay this year. The property and staff are both excellent. Great accommodations that are clean, comfortable, quiet and peaceful.

The staff and all service personnel are tremendous.

Leisure Partner

10/10

Exceptional

24 Jun 2025

Jeffrey

Excellent service, convenient location

Leisure

10/10

Exceptional

17 Jun 2025

Jane Susanne

What an excellent hotel. From the doormen that greet you as you enter to the reception and all the other staff, the treatment was wonderfull. The room was big and amazing with a wonderfull view. The bathroom was also large with everything you could possibly need. We had a club lounge room and the service there was superb. The staff were so helpful and couldn't do enough for you. We especially liked the food and drink there, it was so good. We will certainly return to the Fairmont should we go back to Singapore.

Leisure Partner

10/10

Exceptional

16 Jun 2025

Dimitar

Excellent service and professional staff!

10/10

Exceptional

16 Jun 2025

Verified traveler

Great hotel and highly recommend

What a lovely gem of a hotel in Singapore. My wife and I really enjoyed this hotel especially the club lounge.

Rooms were spacious and featured a cold water and boiling hot water tap which was great. We will definitely be staying here again when next in the city.

Great location to visit the city and very friendly staff.

Partner

4/10

Poor

15 Jun 2025

Brandon

Rooms are super hot ac sucks, only can go to 20 degree and never gets there. Drinking water is warm filtered water. No room for own drinks in mini fridge. Duvet is for winter super thick. Live in northern Canada and would never use a big Duvet like the one there.

10/10

Exceptional

13 Jun 2025

Maung

A great place to stay! We will come and stay again

Leisure Partner

10/10

Exceptional

13 Jun 2025

Jakha

Perfect 5 star hotel

Business Partner

10/10

Exceptional

09 Jun 2025

Jeremy

The Fairmont Singapore is centrally located in marina bay. On our stay there we found that it was very easy to get around as it sits on top of the metro. The facilities also has a shopping mall with all of the designer brands. The staff are amazing and super helpful. The rooms are newly renovated and very modern. The beds are very comfortable and have many different pillow firmnesses on the bed to fit anyone’s needs. The room also has filtered water with a hot and cold option. When I come back to Singapore I will re book the same place as it’s ideal.

Leisure Partner

10/10

Exceptional

04 Jun 2025

Colette

Awesome stay! Will be back!

Leisure Family_with_children

2/10

Poor

25 May 2025

Sunil

Incorrect charge

i'm wrongly charged for booking which is not mine and not part of my profile.

10/10

Exceptional

18 May 2025

Sharon

This was my family’s first time in Singapore and our stay at Fairmont did not disappoint. Although it’s quite busy in the lobby the staff checked us in quickly and the rooms were very quiet. We loved that the hotel was connected to a large mall - Raffles City mall and you could access city hall MRT through there without having to set foot outside.

The room was spacious, well thought out and comfortable. Would stay here again, thanks.

Leisure Family

10/10

Exceptional

16 May 2025

Francesca

Top notch service

Felt totally spoilt at the Fairmont. At check in, the reception team attended to all my requests with ease including upgrading my room to a Salon Suite on the 26th floor. The Gold lounge staff made sure a table with a view was reserved for me. Absolutely loved the turndown service with the housekeeping staff adding fresh flowers to my room each day. The views on the 26th floor was stunning with the Merlion and Fullerton Hotel in sight. Thank you Fairmont for your hospitality.

Business

10/10

Exceptional

14 May 2025

Andrew

Just great all round service

Partner

10/10

Exceptional

20 Apr 2025

Tony

None

10/10

Exceptional

17 Apr 2025

Shaheed

The 👌

Business_and_leisure Family

10/10

Exceptional

16 Apr 2025

Muhammad Usman Alam

Great hotel

Leisure Family

8/10

Excellent

10 Apr 2025

Ghazanfar

Majority of staff could not do enough for you . Pool/bar staff were abit of a disappointment . They could brush up on there customer service skill and pay abit more attentiin to the cleaniness around the pool taking into account this was a 5 star hotel. Room clean staff were amazing . They cleaned our room twice a day without fault

Leisure Partner

10/10

Exceptional

30 Mar 2025

Angus Robert

We loved the tech in our room, especially the curtains opening when entering the room. Location was great & access to shopping mall & MRT was fantastic.
May I politely suggest you buy commercial toasters for restaurant in place of the household toasters you use. this is our only negative comment. Everything else about the hotel is first class. thankyou for a great stay.

Leisure Partner

10/10

Exceptional

29 Mar 2025

Suzanne

Very good location
Good level is worth every penny

Leisure Partner

8/10

Excellent

16 Mar 2025

Jackie

Lovely hotel

Nice big room with amazing views .The staff very helpful and we particularly enjoyed the tapas bar on the ground floor , the staff here were very friendly and happy to advise on wines and cocktails . Central to most sightseeing attractions . The breakfast amazing , everything you could want .

Partner

10/10

Exceptional

15 Mar 2025

Luis Augusto

Great location!
Bonus: just in front of the famous Raffles, the cradle of Mai Tai!

Business Self

10/10

Exceptional

15 Mar 2025

Thach

Love everything about this place, will be back!

10/10

Exceptional

05 Mar 2025

Robert

Super Great Service by the front desk staff. They were extremely cordial and accommodating upon my arrival at 5:45 AM from overnight international flights of 25 hours. They arranged an early check-in as a room was available. Sleep in the luxurious bed was much appreciated.

The Fairmont property was well located and convenient to many areas we explored during my first trip to SIngapore.

The property was connected to a shopping center and all the dining options available as a mini \"Hawking Center\" in the mall's basement levels.

The MRT subway system station was also directly accessible with a station through the shopping center basement which we utilized during the trip.

Leisure Partner

10/10

Exceptional

14 Feb 2025

Raymond

Excellent

Leisure Family

10/10

Exceptional

05 Feb 2025

Patricia

Loved the balcony windows which could allow fresh air to circulate and avoid the overly cool air conditioning.
Very convenient location . The lovely slippers provided were too small unfortunately . Liked the sustainable features the hotel provided ice cold water or hot water as needed.
Found the light controls a little confusing and risked disturbing sleeping partner during night.
All staff were very helpful but the self check in took away the warmth of a personal welcome and felt too automated.

Leisure Partner

10/10

Exceptional

01 Feb 2025

ROBERT

I want to say the thoughtful gifts and notes from our room attendant Ella left a lasting impression of our stay at the Fairmont Singapore. All the staff from the time we arrived until we left made us feel special and appreciated.

Leisure Family

10/10

Exceptional

21 Jan 2025

John

great city centre hotel

Leisure Partner

10/10

Exceptional

11 Jan 2025

patricia

This was our second time staying at this property, This time we brought along friends that were going on the same cruise as us.
Staff are very helpful and friendly. The hotel food was a bit pricey but good.
We have another cruise starting in Singapore next year and will most likely stay there again.

Leisure Friends

10/10

Exceptional

11 Jan 2025

Paul

Fantastic hotel was fantastic staff. Especially like the gold lounge. Wouldn’t hesitate in coming back.

Leisure Family

10/10

Exceptional

09 Jan 2025

Alejandra Elisabeth

It is a great centrally located hotel. Fantastic view of the city.

Leisure Partner

10/10

Exceptional

02 Jan 2025

Vikrant

Great family stay. We stayed for 10 nights in an Ambassador suite. Great service and staff. Good selection of restaurants in the hotel as well as all the food places in the Raffles shopping centre and in the local area. We will be back for sure!
The hotel is showing a few signs of wear such as the lifts and the rooms but nothing too shabby to drop the star rating.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2025

Jebin

The bed was very comfortable. The room and the bathroom was nice and clean.

Leisure Family

6/10

Pleasant

30 Dec 2024

Clara

I found the overall comfort and cleanliness of my room to be satisfactory, thanks in large part to the good work of your housekeeping team. However, I did have an issue with the hotel toiletries provided in my room. After using them, I experienced skin irritation in the form of rashes on my body and hands.

If possible, the hotel could consider replacing the current toiletries with hypoallergenic alternatives to better meet the needs of your guests.

Last but not least, the breakfast at the Asian Market Cafe was a great disappointment.

10/10

Exceptional

28 Dec 2024

Dr Rahim

Phenomenal service and food great for little kids

Everything was phenomenal from food to service to hospitality. They even held our luggages while we went on the cruise for 5 nights.
Our flight arrived at 7 am and check in was not suppose to be until later afternoon.
They offered keys at 10 am which was so nice with little exhausted kids

Friends_and_family Family

10/10

Exceptional

26 Dec 2024

Mark

Great restaurant Skai.

Leisure Partner