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Quality Suites San Diego Otay Mesa

San Diego - CA · United States

2351 Otay Center DriveView location

7.2/10Very good1,001 Reviews
Cleanliness7.0/107.0
Service7.2/107.2
Comfort7.2/107.2
Condition6.6/106.6
Amenities6.4/106.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Quality Suites San Diego Otay Mesa

Get more for your money at the Quality Suites San Diego Otay Mesa hotel in San Diego, CA near Maquiladoras and Cross Border Xpress to Tijuana Airport. This smoke-free hotel is close to Las Americas Premium Outlets, Aquatica San Diego, SeaWorld's Water Park and Sleep Train Amphitheatre.

Enjoy amenities like free hot breakfast, free WiFi, free weekday newspaper, fitness center and swimming pool facilities. Rooms include a flat-screen TV, microwave, refrigerator, hair dryer and coffee maker. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

With a stay at Quality Suites San Diego Otay Mesa, you'll be centrally located in San Diego, within a 10-minute drive of U.S. Consulate General Tijuana and North Island Credit Union Amphitheatre.

This hotel is 9.2 mi (14.8 km) from San Ysidro Border Crossing and 9 mi (14.4 km) from Las Americas Premium Outlets. Make yourself at home in one of the 74 air-conditioned rooms featuring microwaves and flat-screen televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Diego? This hotel has 1109 square feet (103 square meters) of space consisting of conference space and 2 meeting rooms. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 6:00 AM
Check-out until 11:00 AM

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Contactless check-out is available.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve onsite parking
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a smoke detector and window guards
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Optional fees
    • Early check-in fee: USD 15 (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

    Spanish

Nearby attractions

Otay Sports Fields 2.3 km / 1.4 mi
Amistad Park 3.5 km / 2.2 mi
Alameda Otay 4 km / 2.5 mi
Caliente Casino 4 km / 2.5 mi
U.S. Consulate General Tijuana 4.7 km / 2.9 mi
High Performance Center in Tijuana 5.6 km / 3.5 mi
Parque Industrial FINSA Tijuana 7.2 km / 4.5 mi
CETYS University 7.3 km / 4.5 mi
Cinemex Península 8 km / 5 mi
Plaza Península Shopping Center 8.2 km / 5.1 mi
Macroplaza Insurgentes 8.9 km / 5.5 mi
World Trade Center Tijuana 8.9 km / 5.6 mi
El Trompo Interactive Museum Tijuana 9 km / 5.6 mi
Tijuana Mexico Temple 9.7 km / 6 mi
North Island Credit Union Amphitheatre 9.8 km / 6.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 74
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
  • Room serviceExtra charge
  • Laundry service
  • LaunderetteExtra charge
Show 21 more facilities & services
  • Multilingual staff
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Gym
  • Clothes dryer
  • BarExtra charge
  • Smoking areaExtra charge
  • Banquet hall
  • Conference room
  • Meeting room: 2
  • Outdoor freshwater poolExtra charge
  • Children’s swimming areaExtra charge
  • SaunaExtra charge
  • Hot tub
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 26 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable4 photos

    Quality Suites San Diego Otay Mesa

    SUITE KING BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Fridge
    • Tea and coffee making facilities
    • Microwave
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 26 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable5 photos

    Quality Suites San Diego Otay Mesa

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Cable TV
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Two Queen BedsQUADRUPLE • Accessible-Two Queen Beds • 1 Bedroom • 27 m²QUA.H6-2Q
    QUADRUPLE Accessible-Two Queen BedsPhoto unavailable3 photos

    Quality Suites San Diego Otay Mesa

    QUADRUPLE Accessible-Two Queen Beds

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-2Q

    Room amenities

    • Wheelchair-accessible
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Cable TV
    • Satellite TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 27 m²DBL.KG-NM

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Microwave
    • Fridge
    • Tea and coffee making facilities
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Quality Suites San Diego Otay Mesa

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Tea and coffee making facilities
    • Fridge
    • Microwave
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 27 m²SUI.KG

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Wheelchair-accessible
    • Satellite TV
    • Cable TV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²DBL.2Q-NM

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Microwave
    • Tea and coffee making facilities
    • Wheelchair-accessible
    • Satellite TV
    • Cable TV
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 27 m²DBL.KG

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    27 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Tea and coffee making facilities
    • Cable TV
    • Satellite TV
    • Wheelchair-accessible
    • Microwave
    • Fridge

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKINGSUI.NM-1

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    SUITE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Quality Suites San Diego Otay Mesa

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Quality Suites San Diego Otay Mesa

7.2
Very good
1,001 Reviews
Cleanliness
7.0 /10
Service
7.2 /10
Comfort
7.2 /10
Condition
6.6 /10
Amenities
6.4 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
Linda
The staff was attentive.
6/10
Pleasant
03 Aug 2026
Baudelia
We used it for an overnight for a flight from CXB so it fulfilled its purpose.
6/10
Pleasant
02 Aug 2026
Marcel
Furniture was stained, dated and falling apart. The A/C would not cool past 77° and the portable A/C didn’t help much.. the window screen is torn and the frame is broken so we couldn’t get fresh air
2/10
Poor
29 Jul 2026
Betzabe
I didn't care for the smell of the place, no swimming pool available, the ice machine was broken and I got charged extra for linen.
2/10
Poor
29 Jul 2026
Mudit
The hotel didn't live up to Choice Property standards and wasn't well maintained overall. The sink was clogged from day one, and even after we reported it, it still wasn't fixed by the next day — we had to deal with the same issue again. We also weren't told at check-in that housekeeping wouldn't service the room daily; we only found out when we returned from a day trip and saw a card in the room mentioning it. On top of that, the breakfast spread was minimal, more like a box-ticking exercise than a real offering. It's a decent property with good potential — I just wish it were better maintained and equipped so it could earn the reviews it deserves.
10/10
Exceptional
27 Jul 2026
Lauren
Great for an overnight last minute stay. It was clean and nice. George was great with the check in and helped with all my questions. Checkout was super easy and quick. Would stay again.
4/10
Poor
26 Jul 2026
Justin
Dirty all around very much upset
4/10
Poor
24 Jul 2026
Luis
Heap hotel
4/10
Poor
24 Jul 2026
Lorena
The staff never offered any help
They have just one luggage cart in really bad condition
2/10
Poor
22 Jul 2026
Maria C Villa
I had a very bad experience when they gave me the room, when I arrived at the room that was assigned to me the room was a mess, it had not been cleaned during the day and it seemed that the guests had just left the room, I went to the front desk and the person who was attending did not even apologize, she only said that it had been a mistake and that if I wanted a refund, she did not offer me another room or anything else for the inconvenience!!
10/10
Exceptional
19 Jul 2026
Araceli
I like staying here
Family_with_children
8/10
Excellent
19 Jul 2026
Mia
Very quiet and friendly staff excellent breakfast
Family_with_children
10/10
Exceptional
15 Jul 2026
Estelle
Good and clean hotel close to the cbx
Partner
4/10
Poor
14 Jul 2026
Shatalya
Staff was great and friendly. Especially the night receptionists when the AC stopped working she changed our room no hesitation. The hall had a bad smell and breakfast was not really anything other than some coffee muffins and pancake mix. We didn’t have clean towels or housekeeping didn’t come the 2 days were were there. I would more than likely not visit again.
Friends_and_family Family
10/10
Exceptional
13 Jul 2026
erick
Clean rooms, great breakfast, convenient location if traveling to Mexico.
Friends_and_family Family
4/10
Poor
12 Jul 2026
Luis
staff asked me to deposit $100 on credit card even though I paid already. The $100 is still on my credit card account, as pending. Location is not a desirable area.
Family
2/10
Poor
12 Jul 2026
suzie
I’m sorry I will not recommend this place
Partner
10/10
Exceptional
10 Jul 2026
Regina
Friendly staff, love that it is so close to CBX.
Friends_and_family Family
10/10
Exceptional
07 Jul 2026
Robert
Breakfast is minimal.
Check in was great
Partner
10/10
Exceptional
06 Jul 2026
Roberto
Helpful
Partner
6/10
Pleasant
06 Jul 2026
Amy
When we arrived, we noticed a large crack in the room’s window, and the phone wasn’t working. We reported both issues to the front desk, but unfortunately, the staff didn’t seem very concerned or responsive.

The breakfast was a nice surprise, especially the fresh waffles—the waffle maker was easy to use, and there were plenty of options to choose from. Check-out was quick and easy, and the front desk associate who helped us was friendly, professional, and very helpful.

Overall, the stay had both positives and negatives. While we appreciated the breakfast and the excellent service during check-out, the maintenance issues and lack of attention when we reported them took away from the overall experience.
Family_with_children
10/10
Exceptional
04 Jul 2026
Elizabeth
Love the location everything is pretty much walking distance, clean and staff is very nice
10/10
Exceptional
30 Jun 2026
Silvia
The place was clean but by far not fancy or cute this is for sure a place to just hang out for a couple of hours if your using CBX it’s about 10 minutes from CBX and they do offer over night long stay parking for $10 a night at your own risk and you must leave your keys. We didn’t feel comfortable so we just decided to pay $39 at CBX lol
10/10
Exceptional
29 Jun 2026
juan
Every thing was good very professional
10/10
Exceptional
28 Jun 2026
Francisco J
Clean and close to the border
2/10
Poor
27 Jun 2026
Tania
The room had moldy shower curtain and there were hairs on my wash cloth - the lobby was disgusting. The room was not clean and when I asked the staff to check me out they said they couldnt and that they will not refund me for any part of my stay. I stayed only 6 hours and could not sleep in the bed so I booked another room
Partner
10/10
Exceptional
26 Jun 2026
Jerry
Nearby the CBX for anyone crossing the border.
2/10
Poor
22 Jun 2026
Lorena
If I could give this hotel zero stars I would. We arrived at 1 PM asked for early check-in most hotels if the room is ready, they would allow it as a courtesy. This one they said no but we could pay $15 per hour if you want to come in the room was dirty. It smelled bad. One of the lamps didn’t work. We also requested a wake up call from the front desk. It’s a good thing. We put a second alarm because they never called.. we went to the front desk and told him hey we never got a wake up call they didn’t even apologize. They were like they didn’t really care. There was a coffee maker in the room but no cups we went to try to get coffee that they offer downstairs. They were out of coffee overall horrible experience and not worth $135 that we paid.
Partner
10/10
Exceptional
21 Jun 2026
Tom
Ok place to stay over all it was quite would stay again
Self
8/10
Excellent
19 Jun 2026
Darrell
Breakfast was Okay, but nothing special. Bed had a spring pushing out. Over all other than that to stay was fine for one night.
Partner
4/10
Poor
19 Jun 2026
Laura
Old hotel
Friends
10/10
Exceptional
18 Jun 2026
JOSAFAT
10
Self
6/10
Pleasant
17 Jun 2026
Karen
You get what you get. Okay hotel. Pool was closed. Not much breakfast options. Ran out of drinks. Lots of movement outside that area. I would not go back though. It was clean though okay to book for a quick stay.
Friends
6/10
Pleasant
15 Jun 2026
Angelica
The reason I gave them a low score is the hotel is not updated it looks and feels rundown. The pool and ice machine was not in service.
Family_with_children
2/10
Poor
14 Jun 2026
Dino
Just rude and mold in our shower and gum in the drains. Stains on our bed
Partner
10/10
Exceptional
14 Jun 2026
Luis
Great
Family_with_children
10/10
Exceptional
13 Jun 2026
Jamal
Great no complaints
Partner
10/10
Exceptional
12 Jun 2026
Damaris
The staff was very nice and accommodating.
Family_with_children
10/10
Exceptional
09 Jun 2026
Michael A
Very clean, bed was comfortable!
Partner
8/10
Excellent
07 Jun 2026
Michael
There was old food left in the fridge from previous guest.
Also the hotel does not return security deposits for 5-7 days.
Holiday inn express returns deposit immediately upon check out.
Partner
2/10
Poor
01 Jun 2026
Mauricio
Smelly rooms and very outdated
Family_with_children
6/10
Pleasant
29 May 2026
Lorena
We were only there late to sleep and and leave early morning. So couldn't rate the amenities or breakfast.
Partner
10/10
Exceptional
26 May 2026
jacqueline
Breakfast was good. Staff was excellent rooms were clean.
10/10
Exceptional
20 May 2026
Noemi
Staff was very helpful and the room was clean.
Partner
8/10
Excellent
20 May 2026
sandra
Hola mi Hijo y yo nos quedamos el lunes mayo 18/20/ 26 la verdad que la comida es más no era ni comida. Yo sé que es un desayuno continental, pero lo único que tenían eran waffles cuando nos servimos la masa en el vasito para ponerla en la máquina, la masa estaba pura agua y mi hijo se sirvió jugo de naranja y tenía una mosca era todo lo que tenían para desayunar una naranjas y eso es todo. No había pan tostado, no había Ni yogurt nada de eso mucho asco nos dio y nos salimos nos fuimos a desayunar pero de nada sirve pagar un de hotel con desayuno incluido, aunque sea continental si te van a salir moscas y no va a haber nada que comer muy mal la verdad no se lo recomiendo para nada
Family_with_children
6/10
Pleasant
11 May 2026
Daisy
Stayed for one night to sleep and it was fine. Not modern by any means. If you’re looking for a short stay I would recommend and rebook.
Friends_and_family Family
8/10
Excellent
10 May 2026
Phokham
It's a Quality Inn. The place is dated but clean. Receptionist/Front Desk attendants were kind with good customer service. Breakfast was ok. Ready to make waffles, toast, orange, cereal, coffee & orange juice.
Partner
10/10
Exceptional
09 May 2026
Mikael
Friendly staff, clean room fair rates
8/10
Excellent
04 May 2026
Tania
Hotel muy cerca del Aeropuerto, camas cómodas
Family
8/10
Excellent
29 Apr 2026
Cecilia
Front desk is always a bit rude
10/10
Exceptional
25 Apr 2026
Arturo
Great place
Friends_and_family Family
2/10
Poor
23 Apr 2026
Steve
Blood stain on comforter and dirty reception rude and didn't fix the problem

Friends_and_family Family
4/10
Poor
16 Apr 2026
Jose
Breakfast was terrible…
10/10
Exceptional
04 Apr 2026
paul
The breakfast was subpar. Everything else was great
Self
10/10
Exceptional
01 Apr 2026
Damaris
Room was clean and spacious
2/10
Poor
29 Mar 2026
Sandy
The hotel is adequate. However, there are no facilities nearby, such as restaurants, shopping, walking, etc. Dining was only available via delivery. It is only useful as a quick stop before using CBX.

Note: The staff was great.
Friends
10/10
Exceptional
15 Mar 2026
Joel
Was easy to get from CBX
Self
2/10
Poor
14 Mar 2026
Armando
The front desk guy was very rude
2/10
Poor
06 Mar 2026
Pablo
Terrible service place is run down
6/10
Pleasant
02 Mar 2026
Baudelia
Nothing fancy, just booked for an early morning flight to Guanajuato!
Partner
8/10
Excellent
01 Mar 2026
Stephanie
Clean room, friendly staff, nice to have breakfast in the morning
Partner
8/10
Excellent
20 Feb 2026
Kelly
Cozy
Friends_and_family Family
2/10
Poor
13 Feb 2026
Jonathan
Every other hotel in the world, if they take a cc deposit when you check in will keep it as a hold and then not process when you check out.
These guys process the charge and then will issue a credit later. Mine took 10 days and i suspect that was because i called and complained.
10/10
Exceptional
28 Jan 2026
Urenia
Easy check in, hotel could use a bit of updating.
8/10
Excellent
27 Jan 2026
Vivian
Great staff.. location close to the airport!
2/10
Poor
21 Jan 2026
Jesus
Room amenities looks like it was under construction. Just terrible hotel
8/10
Excellent
21 Jan 2026
Leo
The room was nice the beds comfortable I’ll stay there again.
6/10
Pleasant
17 Jan 2026
Vanessa
Room was a little rough, breakfast was not what we thought it be. Very simple, staff very pleasant.
Leisure Family
10/10
Exceptional
12 Jan 2026
Elsa
Friendly and accommodating staff
Leisure
8/10
Excellent
02 Jan 2026
Baudelia
We stayed one night for an early flight out to Guadalajara. It was clean and quiet so no major complaints.
Leisure Partner
8/10
Excellent
29 Dec 2025
Mary
Clean, convenient location
Leisure
8/10
Excellent
28 Dec 2025
Michelle
Room was clean and staff friendly
Self
10/10
Exceptional
28 Dec 2025
Robin
Great value. Comfortable. Nice and helpful staff. Our go-to when traveling through CBX-Tijuana.
Leisure Partner
4/10
Poor
21 Dec 2025
Laura
Smell bad need more clean and old for that price
Business Self
10/10
Exceptional
21 Dec 2025
Jose
Dd
10/10
Exceptional
18 Dec 2025
Yolanda
Very good
8/10
Excellent
16 Dec 2025
Michael
Room is very clean and comfortable
Leisure Family
10/10
Exceptional
14 Dec 2025
Rafael H
Great Hotel and for me the most important is good area for sleep pleasant and relaxing with out any bad sound of bad areas and here is perfect thank you for that. Rafael H V happy holidays to all.
Friends_and_family Family
8/10
Excellent
06 Dec 2025
Monica
This is not the best hotel but it definitely serves the purpose. You can hear noise and the room had a little bit of a smell. It was clean and we had no problems at all
Business Family
8/10
Excellent
01 Dec 2025
JOSE DE JESUS
Close to the CBX terminal
10/10
Exceptional
29 Nov 2025
Kabbyo
Great spot !! Tysm
4/10
Poor
22 Nov 2025
Cibia
The front desk clerk is not very nice. Had two other family members check later than us and same experience and I had not even mentioned anything so it’s him,
10/10
Exceptional
19 Nov 2025
Joe
Beautiful place
2/10
Poor
07 Nov 2025
Rolando
Room was great . Expedia messed up and I did not have a reservation when i got there . Expedia wanted to send me to another hotel over the boarder. I ended up paying for the room and got a refund .
Leisure Self
6/10
Pleasant
05 Nov 2025
Abraham
.
6/10
Pleasant
22 Oct 2025
Justin
N/A
Business Partner
8/10
Excellent
21 Oct 2025
Xochitl
good
Friends_and_family Family
6/10
Pleasant
20 Oct 2025
Sara-Mai
Ok for a one night stay prior to crossing CBX, it’s close. But if there were other options I wouldn’t come back here. The hotel is kind of gross.
Partner
4/10
Poor
06 Oct 2025
Ricardo
There was molding in the bathtub and the sink had shaving hair from a previous customer
Business Partner
10/10
Exceptional
26 Sep 2025
Iliana
Clean, friendly staff and yummy breakfast :)
10/10
Exceptional
22 Sep 2025
Obiora
Good
6/10
Pleasant
08 Sep 2025
Edgar
A/C was terrible
Business_and_leisure Family
6/10
Pleasant
05 Sep 2025
Uriel
The room smelled like cigarettes and the shower curtain was dirty
Leisure Family_with_children
2/10
Poor
05 Sep 2025
Obiora
My deposit with them has not being refunded yet.
6/10
Pleasant
02 Sep 2025
Nancy
We would not recommend this place, over priced, run down and we could not get internet in our room.
Leisure Family
4/10
Poor
01 Sep 2025
Nicole
This property seems very old, dirty AC units barely work. Breakfast was old fruit and stale toast. Very poor for $175. It was less quality than Motel 6.
Leisure Family
2/10
Poor
29 Aug 2025
Jonathan
Mold every were tub broken stains allover the floor
Business_and_leisure Partner
8/10
Excellent
28 Aug 2025
Patricia
Not very sanitary clean smells not clean either
Business Self
4/10
Poor
27 Aug 2025
Ramiro
Shower didn’t work right , furniture falling apart
And for what they charge it was too much
Friends_and_family Family
10/10
Exceptional
24 Aug 2025
Daniel
Nice place. Clean and quiet.
Leisure Partner

Location & surroundings

Quality Suites San Diego Otay Mesa
2351 Otay Center Drive, San Diego, United States

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Quality Suites San Diego Otay Mesa

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