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Holiday Inn Express and Suites Tijuana Otay

Tijuana · Mexico

Lazaro Cardenas 2539 Col. La Pechuga, 2539View location

9.6/10Excellent1,004 Reviews
Cleanliness9.8/109.8
Service9.8/109.8
Comfort9.8/109.8
Condition9.8/109.8
Amenities9.6/109.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Holiday Inn Express and Suites Tijuana Otay

Holiday Inn Express and Suites Tijuana Otay Located less than 10 minutes away from the International Airport and right in the golden zone and growing industrial area in the city, this brand new Holiday Inn Express & Suites® hotel offers everything you need whether you travel for business or for pleasure.

For those visiting for business, this hotel in Tijuana gives easy access to different companies in the manufacturing, metallurgical and automotive industry, among others.

We are conveniently located a few minutes away from Panasonic, Smurffit Kappa and the two most important Industrial Parks in the city such as OTAY and El Aguila.

We are ten minutes away from the United States border crossing and adjacent to the city of San Diego, California where you can visit the Plaza de Otay or Plaza Mayor and shop for all your needs.

Read more about this hotelShow less

Enjoy your free time strolling around Alameda Otay Town Center and find yourself surrounded by shopping centers, multiple restaurants and entertainment locations. After a long day, rest in the comfortable and spacious guestrooms and suites.

Every morning, a delicious complimentary Express Start Breakfast will be waiting for you with hot and fresh coffee.

With a stay at Holiday Inn Express & Suites Tijuana Otay by IHG in Tijuana (Mesa de Otay), you'll be a 2-minute drive from U.S. Consulate General Tijuana and 9 minutes from San Ysidro Border Crossing.

This hotel is 6.9 mi (11.2 km) from Las Americas Premium Outlets and 8.7 mi (14.1 km) from North Island Credit Union Amphitheatre. Make yourself at home in one of the 135 air-conditioned rooms featuring LED televisions.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, express check-in, and dry cleaning/laundry services.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Parking height restrictions apply Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MXN 2000 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Parking height restrictions apply.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Alameda Otay 0.1 km / 0.1 mi
Caliente Casino 0.3 km / 0.2 mi
Otay Sports Fields 1.1 km / 0.7 mi
Amistad Park 1.2 km / 0.7 mi
Autonomous University of Baja California 1.4 km / 0.9 mi
High Performance Center in Tijuana 2.1 km / 1.3 mi
U.S. Consulate General Tijuana 2.1 km / 1.3 mi
Parque Industrial FINSA Tijuana 3.1 km / 1.9 mi
Plaza Península Shopping Center 3.5 km / 2.2 mi
Cinemex Península 4 km / 2.5 mi
Saint Martin of Porres Catholic Church 4.7 km / 2.9 mi
Municipal Auditorium Fausto Gutierrez Moreno 5.6 km / 3.5 mi
ISSSTE Hospital General Fray Junipero Serra 6 km / 3.7 mi
Galerias Hipodromo 6.1 km / 3.8 mi
Parque Morelos 6.3 km / 3.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2021
  • Total number of rooms: 135
  • Number of floors (main building): 7
  • Double rooms: 69
  • Suites: 42
  • Accessible rooms: 3
  • hotel
  • Wheelchair-accessible
  • Car park
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
Show 17 more facilities & services
  • Check-out hour
  • Late Check-out
  • Wi-fi
  • Car hire
  • Airport Shuttle
  • LaunderetteExtra charge
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilitiesExtra charge
  • Lift access
  • ShopExtra charge
  • Gym
  • Luggage room
  • Printer
  • Business centre
  • Deposit on arrivalExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

SC

Self Catering

This meal plan may be available depending on the selected room/rate.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

CE

Dinner Included

This meal plan may be available depending on the selected room/rate.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

B1

Breakfast For One Guest

This meal plan may be available depending on the selected room/rate.

B2

Breakfast For Two Guests

This meal plan may be available depending on the selected room/rate.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 1 Bedroom • 6 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable3 photos

    Holiday Inn Express and Suites Tijuana Otay

    DOUBLE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIOR • 1 Bedroom • 10 m²ROO.SU
    Room SUPERIORPhoto unavailable2 photos

    Holiday Inn Express and Suites Tijuana Otay

    Room SUPERIOR

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 1 Bedroom • 6 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express and Suites Tijuana Otay

    DOUBLE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOM • 1 Bedroom • 9 m²SUI.B1-KG
    SUITE KING BED ONE BEDROOMPhoto unavailable1 photo

    Holiday Inn Express and Suites Tijuana Otay

    SUITE KING BED ONE BEDROOM

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    9 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 12 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable2 photos

    Holiday Inn Express and Suites Tijuana Otay

    SUITE TWO QUEEN BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 1 Bedroom • 12 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable4 photos

    Holiday Inn Express and Suites Tijuana Otay

    DOUBLE Accessible KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    12 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 1 Bedroom • 5 m²SGL.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    5 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARD • 1 Bedroom • 11 m²ROO.ST
    Room STANDARDPhoto unavailable2 photos

    Holiday Inn Express and Suites Tijuana Otay

    Room STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    11 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 10 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Holiday Inn Express and Suites Tijuana Otay

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Holiday Inn Express and Suites Tijuana Otay

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Holiday Inn Express and Suites Tijuana Otay

9.6
Excellent
1,004 Reviews
Cleanliness
9.8 /10
Service
9.8 /10
Comfort
9.8 /10
Condition
9.8 /10
Amenities
9.6 /10
100 reviews shown
10/10
Exceptional
19 Jul 2026
Aaron
The service is one of the best, and the property is like a brand. New breakfast are perfect. That was the best hotel I ever have.
Family
10/10
Exceptional
19 Jul 2026
david
The hotel is very convenient in newer part of Tijuana. There are plenty of restaurants around. It is very close to the Otay border crossing.
Family_with_children
10/10
Exceptional
16 Jul 2026
Ramiro
The hotel is always our go to. Its always clean and the staff is always friendly.
Friends_and_family Family
10/10
Exceptional
14 Jul 2026
Joanne V
Very clean and very nice staff . In a safe environment and quiet area. Worth it for the price.
Business Family_with_children
10/10
Exceptional
07 Jul 2026
lorraine
My husband and I traveled to Tijuana to take care of personal business. Staff was very friendly and helpful even helping me fax some documents I needed done. The hotel is very quiet and clean and modern. They have coffee and tea out in the dining area, even when breakfast is not being served. We had an accessible room and it was huge. The bed and the pillows were very comfy. I have no complaints about our stay there. The only thing I would like to see is if they had a mini fridge and a microwave in the room.
10/10
Exceptional
02 Jul 2026
FERNANDO
Muy bueno.
Self
8/10
Excellent
22 Jun 2026
Jennifer
This is our 4th time staying here and we love the location of the Hotel. Staff is always very friendly and very helpful. Rooms are always clean and comfortable. Will definitely be coming back.
Family
10/10
Exceptional
16 Jun 2026
Stephanie
I had a wonderful experience during my stay. The hotel was very clean, comfortable, and well-maintained. The staff was incredibly friendly, welcoming, and always willing to help with anything I needed. My room was spacious, quiet, and had everything I needed for a relaxing stay.

The location was convenient, and the amenities exceeded my expectations. From check-in to check-out, the entire experience was smooth and enjoyable. I truly appreciated the outstanding customer service and attention to detail.

I would definitely stay here again and highly recommend this hotel to anyone looking for a comfortable and enjoyable experience. Thank you for making my stay so memorable!
Family_with_children
10/10
Exceptional
02 Jun 2026
Carlos
Not only the installations are great and clean but the location is awesome, right across the street you will have just about everything from bars, all kinds of food restaurants, banks ATM's, Pharmacy's etc.. its incredible best part you don't need to drive, everything is with a walking distance.
I have stay here more than 3 times already and will definitely came back....
Friends
10/10
Exceptional
30 May 2026
Maritza
Very clean so beautiful
10/10
Exceptional
24 May 2026
Cristina
Me gustó todo muy limpio la cama muy cómoda tenía una king size y limpio todo
Partner
10/10
Exceptional
20 May 2026
Paulo
Very good service
Partner
10/10
Exceptional
14 May 2026
Luis
Great people and great location
Business Family_with_children
10/10
Exceptional
09 May 2026
Margarita
Is perfect and the location is the best
Partner
10/10
Exceptional
06 May 2026
Justin
Close to airport and a shopping mall. Lots of restaurants but not much shopping.
Family
10/10
Exceptional
05 May 2026
Jose
Ok
Friends
8/10
Excellent
05 May 2026
Anne Fonseca
The breakfast is ok. The dining area is clean. With the price they could add more options fro clients that are non mexican
Business Family_with_children
10/10
Exceptional
27 Apr 2026
julian
Everything was clean
10/10
Exceptional
17 Apr 2026
Elizabeth
Great service
Partner
10/10
Exceptional
12 Apr 2026
Maria
Everything was great
Family
10/10
Exceptional
30 Mar 2026
Gustavo
This new Holiday Inn is at great location. Everything feel and see new. The stores and restaurants around the hotel top notch. Additionally, the breakfast was delicious totally recommend it. To conclude, also goes to the staff specifically the waitress Cintia was really polite and also attending our table. Her service 10 out of 10.
Family_with_children
10/10
Exceptional
29 Mar 2026
Ramiro
The room always very clean.
Partner
10/10
Exceptional
28 Mar 2026
Carlos
Staff was friendly breakfast was fresh and good
Family_with_children
10/10
Exceptional
09 Mar 2026
Alejandro
Our stay was great. Staff is always helpful and nice. Rooms are big, clean and everything works.
Breakfast is also great, and not just an add on.
Family
10/10
Exceptional
02 Mar 2026
Rosa
100% recommend
Friends
10/10
Exceptional
24 Feb 2026
Luis
Great stay
Friends_and_family Family
10/10
Exceptional
21 Feb 2026
Antonio
Yes
Family
10/10
Exceptional
17 Feb 2026
Gabriela
Great location, great customer service, and the breakfast was superb
Family_with_children
10/10
Exceptional
16 Feb 2026
Edwin Samuel
Great service, always clean and safe.
8/10
Excellent
13 Feb 2026
Bernardo
Nice and peaceful
10/10
Exceptional
04 Feb 2026
Wilfrido Ignacio
Muy limpió, muy amable el personal
Family
10/10
Exceptional
03 Feb 2026
Elizabeth
Everything was to the perfection
10/10
Exceptional
02 Feb 2026
Jeffrey
They were great 👍 Check in and out we're extremely easy. The shuttle to the airport the next day was super fast and convenient. There were a lot of great places to eat nearby and the complementary breakfast was wonderful. I'll definitely stay again.
Leisure Partner
10/10
Exceptional
24 Jan 2026
mirella
Everything and everyone there is excellent.
From Eliseo, Pablo and Juan greeting you outside all the way inside. The amazing reception!
The rooms are very well kept and comfortable. I will recommend to anyone, this is the place to go and feel taken care of.
Last but not least the amazing staff whi help keep the place neat and tidy, along with the great cooks back there Julio and Cinthia. The whole team back there. You guys are the best. Son lo mejor.
10/10
Exceptional
19 Jan 2026
Yara Giovanna Millan
Súper amables y el lugar muy lindo
Leisure Self
10/10
Exceptional
14 Jan 2026
Griselda
Great view! Lots of shops and restaurants all within a walking distance.
Leisure Family
10/10
Exceptional
03 Jan 2026
Robert
Clean rooms, excellent staff.
Leisure Family
10/10
Exceptional
29 Dec 2025
Gladys
Just love it here :)
Leisure Family
4/10
Poor
28 Dec 2025
Clarissa
There were Roaches in the room
Leisure Family_with_children
10/10
Exceptional
21 Dec 2025
Stephanie
Everything was great like always
10/10
Exceptional
21 Dec 2025
Armando
Excellent service
10/10
Exceptional
20 Dec 2025
Francisco
The breakfast was amazing
10/10
Exceptional
20 Dec 2025
Veronica
El desayuno es excelente el personal muy amable
10/10
Exceptional
19 Dec 2025
Luis
Great
Leisure Family
10/10
Exceptional
14 Dec 2025
Ramiro
Staff always friendly. The hotel is always clean
Friends_and_family Family
10/10
Exceptional
09 Dec 2025
Mirella
Clean room, and great staff, very friendly and supportive to help you with your luggage. Just an all good place to stay at for a short period of time.
10/10
Exceptional
06 Dec 2025
maria
Very clean, wonderful staff
Business_and_leisure Family
8/10
Excellent
05 Dec 2025
Ronnie
All ok.
Friends_and_family Family
10/10
Exceptional
05 Dec 2025
Alexander
Clean rooms
Leisure Family
10/10
Exceptional
28 Nov 2025
Maria Teresa
Is a nice place
Business Self
10/10
Exceptional
26 Nov 2025
Kieran
The guest service agents at the front desk were very friendly. The room was very comfortable, quiet and clean.
Partner
10/10
Exceptional
26 Nov 2025
Lisa
Clean and comfortable
10/10
Exceptional
25 Nov 2025
Heriberto
Yes
10/10
Exceptional
25 Nov 2025
eddy
The room was clean and shopping center is close by
Leisure Family
8/10
Excellent
24 Nov 2025
Sergio
Ver
10/10
Exceptional
24 Nov 2025
Sonia
Excellent place and location
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
antoinette
it was great
10/10
Exceptional
22 Nov 2025
Blanca
Yes everything was perfect
Business_and_leisure Family
10/10
Exceptional
21 Nov 2025
edgar
Really good srvice!!
10/10
Exceptional
20 Nov 2025
Rosalio
Very accessible for wheels users
Leisure Self
10/10
Exceptional
19 Nov 2025
Esmeralda
The receptionist was very polite. Fast check in.
Business_and_leisure Partner
10/10
Exceptional
15 Nov 2025
Elizabeth
Loved everything about the stay
6/10
Pleasant
09 Nov 2025
Alberto
This nigh not good
Family
10/10
Exceptional
04 Nov 2025
Miguel
Hotel is clean and most importantly feels safe. Food options within the shopping place, walking distance. Complimentary breakfast is good and shuttle service to the airport is also a plus.
10/10
Exceptional
01 Nov 2025
Clodualdo
Great stay.
10/10
Exceptional
31 Oct 2025
Juan Antonio
Everything was so good, staff, breakfast, room cleanliness and very convenient walking distance to the US consulate
Business Self
10/10
Exceptional
28 Oct 2025
Nereyda
My go-to in the area
8/10
Excellent
22 Oct 2025
Egidius
Good location modern clean rooms
Business
10/10
Exceptional
20 Oct 2025
Maria
shopping close to Hotel
10/10
Exceptional
18 Oct 2025
Raul
Great place to relax with the family. Surrounded by all kinds of reataurants and stores.
Leisure Family_with_children
10/10
Exceptional
15 Oct 2025
Jonatan
I like the arrangement of the room.
Business Family_with_children
10/10
Exceptional
14 Oct 2025
Hanna Paola
Hotel staff extremely friendly, very clean room and lobby very beautiful and updated. Also love the fact that there’s tons of restaurants and bars across the street.
Leisure Family_with_children
10/10
Exceptional
09 Oct 2025
Wendy
Staff always provides an excellent service
10/10
Exceptional
07 Oct 2025
Juan M
Overall amenities the best. I have stay in Tijuana many times and different hotels. But
This time I was very pleased and happy with the service experience and the hospitality. Thanks
To all the employees that made it possible.. 10 out 10 hands down.
Leisure Family_with_children
8/10
Excellent
06 Oct 2025
ELISA
very safe packing area. I parked in the handicap parking which was right next to the entrance. there was many parking spots available in front of the hotel.
the room was very clean. the staff was wonderful. everything was great just one thing I didn't like was that the A/C was loud. it would turn on ever hour for a few minutes and every time it would turn on it was loud. due to this issue i woke up a few times.
Leisure Family
10/10
Exceptional
04 Oct 2025
JOSE JUAN
Everything great
Leisure Family
10/10
Exceptional
02 Oct 2025
SONIA
Excellent place for shopping and food, very convenient close to the airport
Business Family_with_children
10/10
Exceptional
02 Oct 2025
Yara G
Súper amables y limpio.
Leisure Self
10/10
Exceptional
24 Sep 2025
Jonathan
Staff was friendly and always ready to help.
10/10
Exceptional
23 Sep 2025
Jorge
Staff was amazing and super helpful rooms were clean and very nice and the breakfast was great in the morning
10/10
Exceptional
18 Sep 2025
Martin
Parking kinda hard to get to, but once there, is a really nice hotel..
Business_and_leisure Friends
10/10
Exceptional
15 Sep 2025
John

EXCELENT PROPERTY

EXCELLENT SERVICE FROM CYNTHIA AND JULIO THE INDIVIAULS IN CHARGE OF THE BREAKFAST. THEY OVER THE LINE TO TAKE CARE OF US

JC
Business
10/10
Exceptional
14 Sep 2025
Ernesto de
Property and rooms clean friendly service and helpful staff
Leisure Self
10/10
Exceptional
14 Sep 2025
Arturo T
Property was clean service is good
Business_and_leisure Family
10/10
Exceptional
13 Sep 2025
Dalia
Our cleaning lady was the best propos to
Adriana
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
javier
the person at the front desk the name Dennis ,very friendly and helpful he resolve a issue very fast the personal in the breakfast area the name Silvia very friendly and polite good service
Leisure Family
8/10
Excellent
02 Sep 2025
Rene
Breakfast seemed like it was frozen and heated in a microwave, that was the only thing i didnt like
10/10
Exceptional
31 Aug 2025
JULIO CESAR

Great stay w/good restaurants at walking distance

Great place to stay: friendly staff, nice and clean facilities, good breakfast, 24/7 coffee and tea. The hotel is within a plaza with excellent restaurants, coffee shops and several convenience stores. Everything is at walking distance. Dennys @ the front desk gave us good restaurants recommendations, Wendy kept my room clean every single day and Cinthia and her team have our fresh breakfast ready early in the morning every day.

Business
8/10
Excellent
28 Aug 2025
Tony
A little confusing for parking , pulled up the mall parking and had to pay 20 pesos just to get out
Leisure Family_with_children
10/10
Exceptional
26 Aug 2025
Pavan Kumar
5 star
10/10
Exceptional
09 Aug 2025
Maria Teresa
I really like this hotel is always clean and comfortable
Business Self
10/10
Exceptional
03 Aug 2025
Stephanie
I really love this location. I really recommend it.
Leisure Family
10/10
Exceptional
02 Aug 2025
Carlos
My go to hotel every time I go to tj very friendly never had a problem
Leisure Family_with_children
10/10
Exceptional
26 Jul 2025
Sergio
It's our favorite hotel in Tijuana, we always stay there
Friends_and_family Family
10/10
Exceptional
25 Jul 2025
Juan Eduardo
Good location.
Leisure Family
10/10
Exceptional
25 Jul 2025
Armando
Excellent
Business_and_leisure Partner
10/10
Exceptional
25 Jul 2025
Armando
Wonderful
Leisure
10/10
Exceptional
24 Jul 2025
Nereyda
Always a pleasant stay!
Leisure Family
10/10
Exceptional
21 Jul 2025
Cristian
Feels safe and everything was clean!
Business_and_leisure Family_with_children
10/10
Exceptional
19 Jul 2025
Luis
El hotel está ubicado en una zona con mucho que hacer al rededor. Las habitaciones son cómodas y el personal es amable.
Leisure Family

Location & surroundings

Holiday Inn Express and Suites Tijuana Otay
Lazaro Cardenas 2539 Col. La Pechuga, 2539, Tijuana, Mexico

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Holiday Inn Express and Suites Tijuana Otay

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