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City Express By Marriott Tijuana Insurgentes

Tijuana · Mexico

Bulevard Insurgentes Numero 5950View location

7.6/10Very good1,006 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort7.8/107.8
Condition7.4/107.4
Amenities7.6/107.6
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About City Express By Marriott Tijuana Insurgentes

Located in Tijuana's business district, City Express by Marriott Tijuana Insurgentes is within a 15-minute walk of El Trompo Interactive Museum and the World Trade Center Tijuana. This hotel is also conveniently close to Parque Morelos (0. 7 km) and CEART Tijuana (2. 2 km).

Guests can enjoy a complimentary full breakfast daily from 6:30 AM to 10 AM. The hotel offers 127 air-conditioned rooms with LCD TVs, complimentary wired and wireless internet access, and cable programming. Bathrooms include showers and hair dryers. Additional conveniences are phones, desks, and irons/ironing boards.

A fitness center, complimentary area shuttle (within 10 km), business center, dry cleaning/laundry services, free self-parking, and a vending machine are also available.

Read more about this hotelShow less

With a stay at City Express by Marriott Tijuana Insurgentes in Tijuana, you'll be in the business district, within a 15-minute walk of Tijuana Mexico Temple and World Trade Center Tijuana.

This hotel is 0.6 mi (0.9 km) from El Trompo Interactive Museum Tijuana and 1 mi (1.7 km) from CETYS University. Make yourself at home in one of the 127 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment.

Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards. Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Noise-free rooms not guaranteed Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • You need to know
    • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Noise-free guestrooms cannot be guaranteed
    • Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
  • Minimal age
    18
  • Spoken Language

    English

    Spanish

Nearby attractions

Macroplaza Insurgentes 0.3 km / 0.2 mi
Tijuana Mexico Temple 0.8 km / 0.5 mi
World Trade Center Tijuana 0.9 km / 0.5 mi
El Trompo Interactive Museum Tijuana 1 km / 0.6 mi
Parque Morelos 1.1 km / 0.7 mi
CEART Tijuana 2.1 km / 1.3 mi
Chevron Stadium 2.1 km / 1.3 mi
CETYS University 2.2 km / 1.3 mi
IMSS Hospital General Regional No 1 Tijuana 2.3 km / 1.4 mi
Saint Martin of Porres Catholic Church 4 km / 2.5 mi
Plaza Península Shopping Center 4.2 km / 2.6 mi
Cinemex Península 4.7 km / 2.9 mi
U.S. Consulate General Tijuana 6.3 km / 3.9 mi
Amistad Park 6.5 km / 4 mi
ISSSTE Hospital General Fray Junipero Serra 7 km / 4.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2012
  • Number of floors (main building): 6
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
Show 20 more facilities & services
  • Wired InternetExtra charge
  • Wi-fi
  • Room service
  • Laundry service
  • Launderette
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Bicycle storage
  • Luggage room
  • Clothes dryer
  • Conference room
  • Meeting room
  • Business centre
  • Breakfast
  • Continental breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOM QUEEN BEDDOUBLE • GUEST ROOM QUEEN BEDDBL.GR-QN

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE GUEST ROOM QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 21 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable6 photos

    City Express By Marriott Tijuana Insurgentes

    DOUBLE QUEEN SIZE BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • TV
    • Direct dial telephone
    • Shower
    • Bathroom
    • Cable TV
    • Housekeeping
    • Internet access
    • Ironing set
    • Desk
    • Individually adjustable heating
    • Individually adjustable air conditioning

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 21 m²DBL.2D
    DOUBLE TWO DOUBLE BEDSPhoto unavailable6 photos

    City Express By Marriott Tijuana Insurgentes

    DOUBLE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    21 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Room amenities

    • TV
    • Bathroom
    • Shower
    • Direct dial telephone
    • Internet access
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Desk
    • Cable TV
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR WITH DOUBLE BEDDOUBLE • SUPERIOR WITH DOUBLE BEDDBL.DB-SU

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE SUPERIOR WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DB-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BEDROO.QN

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    Room QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D-1

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 16 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable1 photo

    City Express By Marriott Tijuana Insurgentes

    DOUBLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Room amenities

    • TV
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRANDRoom • GRANDROO.GD

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    Room GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ONE BEDROOMSINGLE • ONE BEDROOMSGL.B1

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    SINGLE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 16 m²SGL.ST
    SINGLE STANDARDPhoto unavailable1 photo

    City Express By Marriott Tijuana Insurgentes

    SINGLE STANDARD

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    16 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • TV
    • Direct dial telephone
    • Shower
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE GUEST ROOMDOUBLE • GUEST ROOMDBL.GR

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    City Express By Marriott Tijuana Insurgentes

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about City Express By Marriott Tijuana Insurgentes

7.6
Very good
1,006 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
7.8 /10
Condition
7.4 /10
Amenities
7.6 /10
100 reviews shown
8/10
Excellent
17 Jul 2026
Ismael
N/A
Partner
10/10
Exceptional
14 Jul 2026
Perla
Clean room breakfast
Partner
10/10
Exceptional
13 Jul 2026
Crystal
Easy check in, clean room, clean lobby and plenty of safe parking. Enjoyed my stay!
Friends
8/10
Excellent
08 Jul 2026
Martha
The staff was friendly ended up needing a second room and we were able to be accommodated.
Family
2/10
Poor
08 Jul 2026
Juana
Lamentablemente tengo que hacer esta mala reseña porque page por un cuarto que no recibí me dieron uno en malas condiciones pedi que me dieran el que ordené en línea y no hicieron el cambio el baño estaba dañado y pedí que lo arreglaran y no lo arreglaron obviamente no me reembolsaron nada y aunque pedimos que limpiaran nuestro cuarto no lo hicieron simplemente …..ni ayudaron a que nuestra estadía fuera más grata .
Partner
10/10
Exceptional
07 Jul 2026
Christopher
Great area surrounded by stores and close to the border, Super clean, quiet, friendly staff, great view and perfect air conditioning for the humid weather.
2/10
Poor
06 Jul 2026
raul
Check in time was 3:00 pm, we arrived at 4:00 pm and were informed that our room was not ready because it was still being cleaned. We ended up getting our room at 4:50 pm and once we walked in there was a foul smell to the room and the restroom walls were filthy! Stains all over the walls and ceiling. There were 4 of us checked into the room and we only had 2 bath towels and 1 hand towel, I called the front desk and requested more towels and they never showed up. Unfortunately this will be the first and last time staying in this hotel.
Family_with_children
10/10
Exceptional
06 Jul 2026
Laura
The room was clean and staff were friendly. Nice restaurants and bars are near by. I enjoy when the size of the rooms are big, which was the case for the superior suite we reserved. I would stay here again!
Partner
10/10
Exceptional
06 Jul 2026
Laura
The superior suite we reserved has a good size to be in and it was clean. I requested extra towels & toilet paper, and staff were very kind and provided them to me pretty fast.

I liked that there was enough parking to choose from. Shopping mall and good restaurants all around the hotel. Good place to stay. 🙌
Partner
2/10
Poor
05 Jul 2026
humberto
Terrible service, deficient facilities, and they do not respect what you pay for.

Since Expedia is asking me to rate my stay, I am using this space to warn other travelers and document the terrible service at this hotel. I booked and paid through this platform for a stay for 3 people. However, upon arrival, the room was set up and supplied for only 2 people (they only left 2 towels and 2 bottles of water).

The room's infrastructure left a lot to be desired: the in-room phone did not work, leaving me unable to contact the front desk, and the internet access was not activated. I had to personally go down to the front desk multiple times just to demand basic services that were already paid for.

Worst of all was the terrible logistics and the attitude of the staff. We left the room empty in the morning, between 8:00 AM and 11:00 AM, and they did not use that time to clean. Later, around 1:30 PM, while we were trying to get some rest, they repeatedly interrupted our sleep by persistently knocking to clean the room. The staff gave us ultimatums, threatening that if we didn't let them clean right then, they wouldn't return until 5:00 PM or 7:00 PM. When I complained to the manager, his grand solution was to try to change our room at the last minute instead of properly managing his staff, which I obviously refused. To make matters worse, when we returned from our event around 12:00 AM (midnight), we realized that they never cleaned the room at all during the entire day.
Family_with_children
10/10
Exceptional
27 Jun 2026
ramon
Room was great. Helpful staff. Good breakfast. Ac was super cold and that’s good
Self
6/10
Pleasant
26 Jun 2026
Jose
Broken chairs, dirty carpet, if they charged me too much
Family_with_children
8/10
Excellent
21 Jun 2026
Amanda
Check-in was a little fussy - basic accommodations
10/10
Exceptional
19 Jun 2026
Maria B
The staff was very friendly. The location felt very safe. Overall its clean and comfy. The sheets did have a scent I'm not used to but we enjoyed our stay
6/10
Pleasant
15 Jun 2026
Hanna
I have stayed at this place before several times this time however, it was not so pleasant. The AC did not work and they had the fan in the room. when I went downstairs to speak to the staff in the front desk, the smiled and let me know that they will jot it down on the computer that the AC wasn’t working. I went ahead and told them that there was a fan there, so did they know that the AC wasn’t working? She just smiled and said she would write a note about it, which led me to believe that they knew exactly that the AC wasn’t working and didn’t even tell us when we checked in.
Family_with_children
6/10
Pleasant
14 Jun 2026
Jennifer
They never told us there was breakfast included and when we were leaving we found out breakfast had just ended.
Family
4/10
Poor
08 Jun 2026
Carlos
Mi cuarto estaba sucio y olía mal fue mi primer y última vez en este lugar!
Family_with_children
8/10
Excellent
02 Jun 2026
severino
It’s just a good place to stay, doesn’t have any amenities, but well located, lots of places around.
Friends_and_family Family
10/10
Exceptional
30 May 2026
Blanca
Todo el personal muy amable y los desayunos súper ricos 10/10😉
Friends
10/10
Exceptional
26 May 2026
JOSE
Everything was excellent the room was very clean. Food was delicious no complaints at all.
Partner
10/10
Exceptional
21 May 2026
Josue
Amazing room! Amazing staff! Super safe location! Will definitely be staying there again!
8/10
Excellent
12 May 2026
Luis Aguilar
The rooms were nice. The building is surrounded by shops. The staff was welcoming. There was a lot of food throughout the day. Really nice. The only bad thing is that the place needs to be deep clean. Other than the place is nice and I would come back to it.
Partner
10/10
Exceptional
04 May 2026
Victor
Amazing place near and across everything.
Partner
8/10
Excellent
27 Apr 2026
Maritza Vasquez
Great stay and close to shopping center which was convenient.
Friends
8/10
Excellent
26 Apr 2026
Osvaldo
The lobby was clean and made a good first impression, and the breakfast was surprisingly good with plenty of options. However, the room itself felt run down and could definitely use some updates. One thing that stood out was the towels—they’re supposed to be white, but they looked dingy and worn, like they’ve just been used for too long.
Overall, the common areas and breakfast were nice, but the condition of the room and linens took away from the experience.
Friends_and_family Family
10/10
Exceptional
24 Apr 2026
Victoria
Great Breakfast
Friends_and_family Friends
10/10
Exceptional
19 Apr 2026
Alexandra
Great location and near by Otay garita
Friends_and_family Family
2/10
Poor
19 Apr 2026
Claudia Alejandra
Noisy mini sp
4/10
Poor
12 Apr 2026
Myra
Room was dirty toilet seat had pee and hair bed also hair the couch also had stains the room felt dirty
Partner
10/10
Exceptional
29 Mar 2026
Francisco
Muy buena Ubicacion enfrente plaza Insurgentes restaurants,Cine,Walmart,Sam’s,Cinema Etc Cercas Del Aereopuerto 10-15 min en carro
Family_with_children
2/10
Poor
10 Mar 2026
Adan
I’ve stayed here many times never had a problem, but this time I booked online paid more money to have a better room and somehow they didn’t have the room I paid for. So had no choice but to take the room they offered me. I don’t understand how that happens, plus I don’t get reimbursed for what I paid for and getting a cheaper room.
Partner
2/10
Poor
20 Feb 2026
Yvette
Left passport in room and they didn’t return it
10/10
Exceptional
16 Feb 2026
Emilio
The room was clean and staff was helpfull
Partner
6/10
Pleasant
01 Feb 2026
Nelly
The Air conditioning wasn't working and the room was very hot.
Leisure Partner
10/10
Exceptional
31 Jan 2026
John
All was good!
10/10
Exceptional
03 Jan 2026
Juan
Great stay
Leisure Family
4/10
Poor
27 Dec 2025
Diana
I am a frequent Mexico traveler. Staying at Marriott hotels is a preference due to great restful experiences. However, this current stay is just not up to par. The shower tile is crusty and soiled. The room curtains are very soiled. The bed sheets are quite old and dirty. I dare to think that the linen has not been changed after multiple guests. I will not be returning to thia particular location.
Leisure Family
4/10
Poor
26 Dec 2025
Gabriela
Its very dirty, when whe walked in the room, it smelled like armpits, everything looked dirty, the towels were gray, the carpet was sticky, i wouldnt stay there again its just dirty
Family
2/10
Poor
06 Dec 2025
Gina
Was charged more than what Invoice showed. Hotel room is old and dingy. Doors difficult to close.
Leisure Family
8/10
Excellent
17 Nov 2025
Jose
I like the place was comfortable
10/10
Exceptional
13 Nov 2025
veronica
Good Breakfast, AC not working in our room. We were happily accommodated to another room where it was freezing cold perfect for hot weather outside.
Leisure Friends
4/10
Poor
10 Nov 2025
David
This time I found three cockroaches in the bathroom and I'm sure there was more during the night, the staff was very nice and helpful but the hotel is getting old and there's no renovation in their flaws.
Business Self
10/10
Exceptional
03 Nov 2025
Rocio
Bathrooms needs hands towels and a better shower curtains
Leisure Friends
8/10
Excellent
16 Oct 2025
Alma
Room is clean the only down fall is that the AC wasn't cooling the room they had a fan in there so not sure if they knew or not but besides that is a nice place for one noght stay
Leisure Family
8/10
Excellent
11 Oct 2025
Jose
It takes up a little more clean.
Leisure Friends
4/10
Poor
10 Oct 2025
Ilse
Room was clean but one of the bedsheets was stained. On the info the hotel offers transportation but when I called I was told it wasn’t available to check later and then I called again a few days before my reservation and was told the van broke down again. Phone in the room wouldn’t connect to the front desk and tv wouldn’t connect to streaming apps I had to call through my phone to be able to get ahold of someone in the front desk for them to tell me the tv is not compatible with streaming apps even though the tv remote had easy access buttons to those apps. Ac in the room the lid that covered the temperature lights was broken so I had a bright green light shinning all day and night.
Leisure Partner
8/10
Excellent
08 Oct 2025
Alejandro
Very good location
8/10
Excellent
04 Oct 2025
Marcelo
Clean room
Leisure
10/10
Exceptional
28 Sep 2025
Juan P
Nice place to stay
Leisure Partner
8/10
Excellent
22 Sep 2025
Cristal
Customer service the girl was very nice
4/10
Poor
21 Sep 2025
Oscar Manuel

Not cleam

This time the room was very dirty. The chair, blinds, walls, and the bathroom had so much hair that we had to move rooms, but it's okay if I clean it and collect the dirt.
Translate a conversation
Feedba
Friends_and_family Family
10/10
Exceptional
11 Sep 2025
Elizabeth
My stay was
10/10
Exceptional
03 Sep 2025
Florita
We love it
10/10
Exceptional
03 Sep 2025
Dulce
Nice and safe
Leisure Partner
6/10
Pleasant
01 Sep 2025
Carmen
The service is very limited. We were 4 in our group. Two adults and two kids. There were only two towels, we try service. My husband had to go to the front desk to ask them.
The breakfast was gone by 9am.
The place location worked well for us
Thanks
Business_and_leisure Family_with_children
6/10
Pleasant
31 Aug 2025
Roch
Average
6/10
Pleasant
18 Aug 2025
Ohanna
It was near shopping centers and restaurants. Things I didn’t like was that the a/c did not work in our room and front desk workers were not very welcoming.
10/10
Exceptional
25 Jul 2025
Laura
I had a wonderful experience at this hotel. The staff was incredibly friendly and attentive from check-in to check-out. The room was nice and clean, spacious, and very comfortable. Great location, close to everything we needed. Highly recommend and would definitely stay again.
Leisure Partner
10/10
Exceptional
20 Jul 2025
Jose
Good service!!
Leisure Family
10/10
Exceptional
20 Jul 2025
Annette

1 night stay in TJ

Great location and easy access. Near chevron stadium
Partner
10/10
Exceptional
20 Jul 2025
Araceli
Family friendly and great service. Location is very convenient and close to everything.
Leisure Family
10/10
Exceptional
30 Jun 2025
Efrain
Good
Leisure
10/10
Exceptional
23 Jun 2025
Francisco
Todo muy cercas Macro Plaza enfrente Walmart, La Flor de Cafe Consulado Americano 10 min , Aereopuerto 12 min restaurants muy cercas Desayuno que force el Hotel bueno Seguridad muy buena Recomiendado v
Business_and_leisure Family
10/10
Exceptional
15 Jun 2025
Francisco
Muy buena estancia cercas de Macroplaza y restaurants
Business_and_leisure Family_with_children
10/10
Exceptional
31 May 2025
Nohemy
Very clean and friendly workers.
Leisure Family
10/10
Exceptional
25 May 2025
Arianna
Very professional, quick and precise in the service
Leisure Family
8/10
Excellent
19 May 2025
claudia
Nice and courtesy
Leisure
2/10
Poor
10 May 2025
Brianna
Very dirty rooms. Our bathroom was disgustingly dirty. Carpet was horrendous. Walls too.
Leisure Family
8/10
Excellent
28 Apr 2025
Flor
N/a
Leisure Family
10/10
Exceptional
28 Apr 2025
Ana
Really nice and clean service
Business_and_leisure
10/10
Exceptional
18 Apr 2025
Nalli
Our stay was short and sweet! Great place to stay!
4/10
Poor
17 Apr 2025
Roberto
- Property has roaches. Staff informed us they fumigate once a month for roaches.
- AC did not work for entire stay.
Leisure Family_with_children
2/10
Poor
16 Apr 2025
briana

Mold

MOLD IN ROOM 517 could not sleep due to respiratory problems due to the mold in the carpet
Business
6/10
Pleasant
11 Apr 2025
Bossit
Was okay. They don’t vacuum the room or mop the washrooms unless you ask after checking in and seeing the room is dirty. Even after asking for them to vacuum the room, I still found long female hair on the floor and I am a man with very short hair. I stayed by myself for three nights.
Business Self
10/10
Exceptional
11 Apr 2025
Sitlali
Traveled With Two Children And Its Very Kid Friendly Only Stayed A Night But An Amazing stay I would Stay here again
Leisure Family_with_children
10/10
Exceptional
06 Apr 2025
Oscar Manuel

Nive place to staying

The front desk lady
Was so unfriendly. I ask something and she was not responding
Friends_and_family Family
10/10
Exceptional
03 Apr 2025
Pedro
Its close to alot of venues
10/10
Exceptional
01 Apr 2025
Verified traveler
El hotel está muy bien para quedarte de una a 3 noches los cuartos limpios los baños también y el almuerzo muy bien también
10/10
Exceptional
31 Mar 2025
Marie
All staff were very friendly, helpful and the hotel was impeccably clean.
Leisure Family
4/10
Poor
31 Mar 2025
Melissa
Las camas son super incomodas el baño muy pero muy sucio las paredes todas manchadas no hay conectores la cortina toda trosada.
Leisure Family
8/10
Excellent
19 Mar 2025
David
Its convenience located.
10/10
Exceptional
15 Mar 2025
Gerardo
Cool hotel! A lot of options for food and fun around the area. The staff was awesome! They were able to upgrade our room for the weekend!
Leisure Partner
10/10
Exceptional
12 Mar 2025
Ben
Clean and friendly
Business_and_leisure Partner
4/10
Poor
09 Feb 2025
MARVIN

Ok

I book a suprime room and wen i arrive they omforme that thevroom a book it wasn't available
Partner
6/10
Pleasant
23 Jan 2025
Ailish
Staff was very kind and helpful
Leisure Partner
10/10
Exceptional
21 Jan 2025
Jose
All good
Leisure Family_with_children
10/10
Exceptional
09 Jan 2025
Alejandro
Room
Business Family
10/10
Exceptional
09 Jan 2025
Pedro
No comments
Leisure Family
8/10
Excellent
06 Jan 2025
Rogelio
Ok
10/10
Exceptional
02 Jan 2025
abraham
Central area
10/10
Exceptional
13 Dec 2024
Verified traveler

Good location

Love staying here close to everything and good continental breakfast
Friends_and_family Family
10/10
Exceptional
08 Dec 2024
Ibet
definitely will recommend and stay again
Leisure Family
6/10
Pleasant
19 Nov 2024
SERGIO
Good
Leisure Partner
10/10
Exceptional
18 Nov 2024
Isabel
Helpful and nice
Business_and_leisure
10/10
Exceptional
18 Nov 2024
Isabel
Everyone was nice helpful
Business_and_leisure Family
8/10
Excellent
18 Nov 2024
Miguel
I like it
Leisure Family
6/10
Pleasant
13 Nov 2024
MARIA A DURAN D
Staff was a little rude not very welcoming.
Leisure Partner
10/10
Exceptional
29 Oct 2024
Claudia
Excellent
Business_and_leisure Family
10/10
Exceptional
18 Oct 2024
julio
Great place to stay
2/10
Poor
26 Sep 2024
Kristian
My car was stolen in this place
Leisure Family

Location & surroundings

City Express By Marriott Tijuana Insurgentes
Bulevard Insurgentes Numero 5950, Tijuana, Mexico

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City Express By Marriott Tijuana Insurgentes

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