SLS LUX Brickell

United States , Miami Area - FL
MIAMI, 805 South Miami Avenue, Miami Ave
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100 reviews shown

10/10

Exceptional

25 Mar 2026

Delor

Amazing location & service !

6/10

Pleasant

24 Mar 2026

Ruth

The good - the LOCATION, decor was nice, there is a spacious balcony with seating, fridge and dishes in the room was convenient, and the bed was very comfortable. The bad - they could maintain the space better. The hallway was stuffy, and the paint on the ceiling, in the shower was peeling badly. I used the bathroom in the lobby and the button to flush the toilet did not work properly. Then there's the service. I made a reservation for 2 and we didn't have enough towels. We called 3x for towels. We got complimentary water at check-in. When we asked for another bottle the second day, they never sent it up. Overall, it's a nice hotel but the experience is lacking.

Partner

10/10

Exceptional

08 Mar 2026

John

Clean room

Business

8/10

Excellent

03 Mar 2026

Jennifer

Nice hotel, clean room,staff and amenities. The main reason I gave it

10/10

Exceptional

03 Mar 2026

martin

Nice.

4/10

Poor

02 Mar 2026

Clifford

Staff was unresponsive

Friends_and_family Friends

10/10

Exceptional

25 Feb 2026

Janae

Everything

10/10

Exceptional

23 Feb 2026

Percy

I enjoyed everything! The place was clean, great location, and a great staff!

Self

6/10

Pleasant

22 Feb 2026

Terry

Nothing in rooms. But if you ask for any basic item found in a normal SLS you are charged for it. Its not that great that I’m okay with that.

10/10

Exceptional

19 Feb 2026

Loic

Thanks to the staff!

8/10

Excellent

17 Feb 2026

Vanessa

Staff great. Layout of rooms great but the wall paper was peeling and the foot stool had a stain on it.. needs a bit of a freshen up

Self

6/10

Pleasant

15 Feb 2026

Nina

No hot water in several occasions, bathroom had some shower walls without paint or wallpaper on

4/10

Poor

10 Feb 2026

SAHAR

Rooms don’t have slippers , cotton buds toiletries.
Sound from next door room can be heard very clearly.
Called concierge but nothing has been done . They were talking with loud voices and music until 3 AM.
Sofa in the room had lots of stains .
I didn’t feel that the room or the bathroom was cleaned properly.
Bedsheets looked very old

Leisure Partner

4/10

Poor

09 Feb 2026

Peter

Room had alot of deferred maintenance and the service was not deserving of even 4 stars.

Business Friends

10/10

Exceptional

08 Feb 2026

James

Beautiful room and easy access to everything. Would stay here again.

Leisure Partner

10/10

Exceptional

05 Feb 2026

Fabio

Great room

Business

10/10

Exceptional

03 Feb 2026

sheryl

Everything and everyone was just superb!!!

Will bring my kids back🙌

Partner

10/10

Exceptional

29 Jan 2026

Rafael

Staff is very friendly

10/10

Exceptional

28 Jan 2026

Sular

Staff was great Victor at the front was amazing

Leisure Friends

8/10

Excellent

26 Jan 2026

Natali

The staff at SLS Lux Brickell is very friendly. Rooms are clean. Pool is nice. Noise level? Awful. It was impossible to fall asleep or stay asleep. Motorcycles and sports cars revving their engines obnoxiously then racing up n down the street like Formula 1. Every night. Not cool.

Partner

10/10

Exceptional

24 Jan 2026

Great hotel!

10/10

Exceptional

15 Jan 2026

Eric

room was huge and balcony overlooking city center. staff is friendly

Business

10/10

Exceptional

30 Dec 2025

Igor

I liked location , pool and the room in the hotel. It is a good place if you are looking for the urban environment in the middle of dining and shopping

Friends_and_family Family

10/10

Exceptional

23 Dec 2025

Oscar

Great place

Leisure Family

10/10

Exceptional

07 Dec 2025

Shantel

SLS Lux absolutely deserves all 5 stars. The hotel is stunning, the staff goes above and beyond, and every detail feels intentionally curated for comfort and luxury. My room was immaculate, modern, and had everything I needed. The entire stay felt effortless and elevated. Highly recommend for anyone looking for a top-tier experience.

Leisure Family

10/10

Exceptional

02 Dec 2025

ALEV

All is perfect

10/10

Exceptional

30 Nov 2025

Cezar

Room was wonderful, the staff was excellent and the mattress was so comfortable. We will be definitely coming back to the SLS lux. We had a really great time 🙂

Leisure

2/10

Poor

28 Nov 2025

Ali

Not sure where to start! I booked this place for the roof top. I was doing work there at 6 pm security kicked me off saying area is closed!! Why?? Then I went to the gym later and they also kicked me out at 10. Which hotel does not have a 24 hour gym. The lights were on. No one was there and they just kicked me out for no reason there’s also a whole maze of a system between residence and hotel guests, and you can’t access a lot of the doors without being a resident as they have these biometric scans so I ended up getting stuck between two doors on the rooftop for 30 minutes with no help and only by accident someone saved me. Overall horrific experience stay away. Also steam room is advertised, but it’s within the spa that has very limited hours and also within the maze that Hotel residence don’t have access to. all nonsense.

Business

10/10

Exceptional

26 Nov 2025

Pierce

Everything was readily available at all times from room service to vallay..

2/10

Poor

22 Nov 2025

Adolfo

The closet at the room was full of cleaning, kitchen and personal items …. The bathroom was more a 3 star hotel with No amenities other than shampoo and liquid soap….the hotel has NO ROOM SERVICE after 5 pm
!!! And has NO IN-HOUSE RESTAURANT !!! , no privacy at all , finally , it’s noisy ALL DAY AND ALL NIGHT LONG , yo hear the sound of all this exotic cars revving up and down the street and the sound goes directly inside the rooms , there is no way you can relax …. this hotel is sold as a luxury hotel, and is NOT …. definitely NOT as a luxury hotel

Self

8/10

Excellent

21 Nov 2025

Nabil

clean room and courteous staff

6/10

Pleasant

16 Nov 2025

Constantino

Rooms need renovation. Stained furniture, bedding medium quality.

Partner

2/10

Poor

10 Nov 2025

Brittany

Stay was terrible. Everyday something new was happening. Elevator breaking every day of my stay (actually getting stuck in one on my second day) having to go through the staff back entrances which lead us through the garbage disposal areas. Hall maintence which wasn't specified being done directly in front of my room. Being moved from my first room after unpacking everything because the AC wasn't working. Staff member stood in the doorway and watched me pack all of my belongings in a hurry to take me to my next room. Although Front desk waved the daily hotel fee upon check out and gave me mini bar credit for issues I would still not stay here again. Chose this hotel based off of my stay in Los Angeles which was 5 stars.

10/10

Exceptional

07 Nov 2025

Denis

The room was spotless and had a great view, while the staff were exceptionally friendly and helpful throughout my stay. I would definitely stay there again and again. Good times :)

Leisure Family_with_children

2/10

Poor

02 Nov 2025

Michael

Rooms are small, dark and depressing. Got a room on the 3

8/10

Excellent

01 Nov 2025

Blake

The hotel had good amenities, great food and drinks, on site spa and 2 min walk to a full shopping center. Loved it

Leisure Partner

6/10

Pleasant

01 Nov 2025

Helen

Housekeeping was very inconsistent and we had to complain twice in a 4 day stay as basic tasks were not completed such as replacing towels, washing glasses and on our final night we received no housekeeping at all until we complained at 6pm at night. Unlike other SLS properties, this one does not provide complimentary bottled water (other than one complimentary offer at check in) and you have to pay for those thereafter. This is utterly unacceptable in my opinion for a hotel of this calibre. The safe did not work, items were missing from the mini bar and we had to ask for additional bathrobe (only one in a double room). It wasn’t bad it was just irritating and not a good level of service. Room is lovely and huge and great decor. Pool is fab and the pool staff great.

8/10

Excellent

31 Oct 2025

Olena

It was ok, not 5 star. But good. A bit old and dated. But ok.

Business Partner

2/10

Poor

22 Oct 2025

Todd

Terrible Experience

!!! WARNING: DO NOT STAY AT THIS HOTEL !!!

For even one night if you want to get more than one hour of sleep. The hotel sits directly over a club they have no responsibility for, or discretion over. The club has no consideration for the hotel patrons seemingly playing the worst selection of “music” at maximum volume from opening to closing at 5 AM. It’s as though every song was chosen to maximize window rattling bass lines and vocals. I imagine the equalizer on their set up has the treble turned all the way down and the bass turned to maximum levels.

I happened to be in room 201 which was ground zero for the assault I endured until after 5 AM. It was impossible to sleep because I didn’t happen to be comatose at the time. I don’t understand how the hotel can, in good conscience, sell any room within earshot of the club.

I called down to the front desk three times. Once through the room phone and twice through my cell when no one picked up.

I wouldn’t pay any price, or even accept the room for free, to be subjected to the endless barrage for another night.

The next morning the hotel management did absolutely nothing to accommodate me when I confronted them face to face. I left my contact information for the manager but nobody followed up. Terrible customer service.

10/10

Exceptional

12 Oct 2025

Anna

The lobby is very small and does not make the actual hotel justice. For some reason my room was not ready when I arrived although I arrived after check in time.
The room itself was wonderful, spacious, with a seating area, washing machine/dryer, dishwasher, microwave, mini bar etc. The bathroom was also very spacious and clean with a great shower.
The bed, duvet and pillows were fantastic.
However it was not soundproof and the noise from the traffic outside was quite annoying.
Excellent location in the centre of Brickell with plenty of shops, restaurants and bars within walking distance.

Self

10/10

Exceptional

10 Oct 2025

Giovanni

Good

Leisure Self

2/10

Poor

05 Oct 2025

leonardo

The stay was ok. Location is great. The one star is because imI used valet parking and my car was returned reeking a smell of weed. I did not noticed it as soon as I got in but after a couple os minutes I was getting sick because of the smell. This is so terribly wrong and disgusting. This just shows how poorly the supervision and training of the valet drivers are. The hotel has high end and upscale customer but the service is subpar.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Alex

Great vidit

Leisure

10/10

Exceptional

26 Sep 2025

BriAnna

Staff was so kind and he

10/10

Exceptional

19 Sep 2025

Alex

Great hotel, great service, awesome city

10/10

Exceptional

14 Sep 2025

Raheem

Check in was smooth how I love it.

Leisure Partner

8/10

Excellent

09 Sep 2025

Leqoinne

Nice

10/10

Exceptional

07 Sep 2025

Kamal

Amazing place!

Business_and_leisure Friends

10/10

Exceptional

01 Sep 2025

Alex

Great hotel!

Leisure Self

10/10

Exceptional

31 Aug 2025

lashawn

Location of the property was excellent, convenient to shopping and restaurants.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Kara

Everything about this hotel is a yes for us.
We stay at the SLS Lux every tome we visit FL.

Leisure Partner

4/10

Poor

23 Aug 2025

Tierra

The first night I arrived it was unbearably hot. They came to fix the AC twice and it still didn’t work. They did give us a different room but we had to wait until the following afternoon. The elevator also kept breaking down so we had to walk from the 7th floor multiple times. This is very unusual for the SLS Lux. I’ve stayed there many times and did not have this problem.

2/10

Poor

20 Aug 2025

Ivan

The elevators were out of service constantly throughout our three-day business trip. During the heat of summer, this made walking up and down several flights of stairs an absolutely horrible experience. The staff was nice enough about it, but it’s clear that the property is poorly managed, if being managed at all.

Business Partner

2/10

Poor

20 Aug 2025

Michael

Hotel did not have water to take a shower. Not one appology, just too bad not our problem that the pipe broke. Had to leave the hotel without taking a shower and paying a lot for this room. Just a bad attitude and experience.

Business Self

8/10

Excellent

19 Aug 2025

Michael

I’ve stayed here before with no issues, great location. However, during this stay, one elevator was out of service the entire time, and both were down for several hours at one point. A staff member had to escort us via the service elevator, and other guests were also frustrated. My room was missing silverware, and housekeeping misplaced the remote during cleaning and lost it. Aside from these issues, the room and amenities were nice.

6/10

Pleasant

14 Aug 2025

Meredith

Wallpaper peeling of the walls. Left a few days early.

10/10

Exceptional

10 Aug 2025

Jonah

very much enjoyed the room

10/10

Exceptional

06 Aug 2025

Randy

Good

2/10

Poor

01 Aug 2025

Bahattin Selman

Shower head wasn’t working well , the elevator wasn’t working

Business_and_leisure Self

10/10

Exceptional

29 Jul 2025

serge

Perfect

Just perfect

Partner

8/10

Excellent

24 Jul 2025

ERIC

Nice place but noisy

If you are looking for location at Brickell this is the place, but if you want quiet and relaxing nights probably would be a good a idea to look some other location. You can hear the noise of vehicles and motorcycles from the street into the room and even in the bathroom throught the ventilation ducts.

Partner

2/10

Poor

24 Jul 2025

Amber

I stayed in this hotel from July 19 to the 20th just one night thank God .
I understand bring in the city center. Will bring a lot of in and out traffic & quick turnovers.
Unfortunately, that should not excuse the fact of cleanliness and sanitation, especially in the times we are in .
I showed up at 1 PM for a massage and some pool time before checking into my room. They said they would call me and place my bag in the room when the room is ready I went down at 4 PM after no text or call.
Upon going into my room, I immediately noticed cup rings & food stains on the tables from previous guest, as well as clothing, tags and stickers in the restroom and miscellaneous things on the floor. You can tell that nothing was really wiped or even cleaned .
Again, considering the high turn and burn at this location, I thought just be reasonable. Let it go and move on. It’s your birthday weekend.
Upon approaching the evening night after a very uncomfortable shower I go to lay in the bed and there are literal blood stains on the sheets. I was in disgust.
I had a double bed so I moved over to the other bed to sleep the rest of the night but honestly the room looks like it was just put back together not actually sanitized or clean in any form . Very disappointed, considering the price and brand of this hotel to fall so short of the bare minimum cleanness.

10/10

Exceptional

18 Jul 2025

Ashley

Elevat

10/10

Exceptional

10 Jul 2025

WERNER

Rooms

Leisure Self

10/10

Exceptional

08 Jul 2025

Tamara

Beautiful and clean

Business_and_leisure Family

10/10

Exceptional

11 Jun 2025

Roselia rodriguez

Perfect

Leisure Friends

2/10

Poor

02 Jun 2025

Deborah

Horrible did not sleep at all the club right below went till 420am my 11 yr was up till 515am.
Not just some light bass I’m talking heavy earth moving bass. I was more upset that I have stayed with all 100s of times i never ask for anything.
700 for the room 250 deposit
45 resort fee.
The hotel was kindaenough to give me and my son a 50 dolller credit to breakfast.
Was a little insulted considered they saw me, walked by the front desk all the way up till 5 AM

Business Family

10/10

Exceptional

23 May 2025

Wael

Perfect location . It is in the heart of the fun area of downtown Miami
Spacious rooms very clean and well equipped
Great hotel to stay at in Miami

Leisure Partner

10/10

Exceptional

14 May 2025

JOSE

All very good; room excellent.

Leisure Self

8/10

Excellent

11 May 2025

Besnik

Rooms are exceptional but there was some of the cushin chairs with stains for this level property shouldn’t happen thats just my opinion otherwise i haven’t seen in ling time better rooms and layouts in any other hotels and i do travel a lot again its just a heads up to the management im sure it will be fixed otherwise top notch place to be at

Business Partner

10/10

Exceptional

26 Apr 2025

Magda

Luv it here! 🙌⭐️⭐️⭐️⭐️⭐️

Leisure Self

10/10

Exceptional

22 Apr 2025

Okechukwu

Hotel room is huge! Beautiful view! It’s in the perfect area lots of shopping malls and dining at a walkable distance

Leisure Self

8/10

Excellent

13 Apr 2025

William D

Low floor every time. The third party curse.

10/10

Exceptional

09 Apr 2025

Chris J

Location

6/10

Pleasant

31 Mar 2025

Noam

The location is excellent—right on the main street, and just a short walk across the road to a mall with restaurants and shops.

However, the rooms are very outdated and were not clean upon arrival. The sheets were dirty, the bathroom wasn’t properly cleaned, and the kitchenette sink had visible dirt. This was quite disappointing.

The only real highlight of this hotel is the pool. The staff is very friendly and attentive, and the food was surprisingly good.

If the management invests in better maintenance and cleanliness, this place could be much better.

Leisure Partner

4/10

Poor

07 Mar 2025

Sam

My room had left over underwear and things from the previous guest. No soap or shampoo as well. I expected SLS to hold Themselves to a higher standard. Very disappointed, never coming back need again.

Business_and_leisure Partner

10/10

Exceptional

07 Mar 2025

Jennifer

Beautiful room, great pool area and very central.

Business

10/10

Exceptional

01 Mar 2025

Business Made Fair

Loved my 4 day stay

8/10

Excellent

26 Feb 2025

Jose Aecio

Noisy region . The rest is ok

Leisure Family

8/10

Excellent

24 Feb 2025

Thomas

Not worth the money truth be told

10/10

Exceptional

19 Feb 2025

Constantinos

Can’t go wrong with SLS

Leisure

10/10

Exceptional

09 Feb 2025

NICHOLAS

Very nice staff and convenient

4/10

Poor

07 Feb 2025

Lara

I liked the location of the property, but service was horrible. Room cleanliness was very disappointing. Staff were not very nice. I don’t recommend this property.

Leisure Friends

2/10

Poor

03 Feb 2025

garrod

Absolutely awful. We were on the second floor and horrendous noise continued until 4am from the club downstairs. No acknowledgement of complaints or apology. Truly, do not stay here it was obscene and was not fit for purpose, we couldn’t sleep at all

4/10

Poor

02 Feb 2025

Jamie

I'd like to give this property a high rating - and could, if it wasn't for one major point: the air quality in the room was so bad (damp, humid, mildewy) that my husband and I found ourselves sick with a respiratory issue the very first morning after sleeping there. We turned off the A/C, opened patio, kept fan on in bathroom, etc. but still woke up to damp clothes and linens. The spaces themselves are huge, and well designed with great amenities (washer/dryer was awesome to have for a long trip). The pool and bar area were wonderful too. Checkin staff was just ok, not super friendly or helpful, and I had to ask for things for the room a few times (coffee pods were never delivered after days of asking). Bellhop was great too. In summary: if you're not sensitive to air quality, this could be a wonderful stay, but it was an absolute deal-breaker for us in ever staying here or recommending SLS LUX in the future.

Leisure Partner

10/10

Exceptional

29 Jan 2025

Jose

Good hotel

10/10

Exceptional

18 Jan 2025

Metkel

Nice

10/10

Exceptional

07 Jan 2025

Robert

Great Stay

Great room and service. Washer and dryer in room very convenient.

Partner

8/10

Excellent

06 Jan 2025

Kathia

We came to the SLS for 6 days right after Christmas! Loved the area, it has everything! Hotel was pretty solid: Staff was nice and friendly, Rooms were huge. Brickell city center is literally downstairs. Would have loved more sun in the room, because of the side the balcony was on, no light would come in. We would have to turn on the lights in order to have brightness. Also balcony had a couch and table with chairs but with stains and rust didn’t make us want to go and relax there. Carpet inside the room had a huge stains which made it a little dirty to walk bare feet. Besides that, the rest was great. Not sure I would stay there again though. The light in the room was a pretty big deal to us.

Leisure Partner

10/10

Exceptional

30 Dec 2024

Stephanie

Very beautiful hotel. Location was perfect. Pool was nice.

Leisure

8/10

Excellent

22 Dec 2024

Adam

SLS is very nice and very upscale. Rooms were very big and plenty of room for our family of 5. Location is a 10/10. Plenty to see and eat.
Only negative to the hotel was we checked in at 3:30 and our rooms was still not ready when we were promised a 3pm check in.

Leisure Family_with_children

10/10

Exceptional

11 Dec 2024

Michael

Hotel is located in the heart of it all. Restaurants, shopping all within walking distance. Beautiful clean hotel with friendly service. Will stay here again.

Business

8/10

Excellent

02 Dec 2024

Lester

GREAT LOCATION

Leisure Self

10/10

Exceptional

30 Nov 2024

Kurt

It was an amazing hotel, located in the middle of Brickell. East to walk to shopping or where you needed. I would recommend this hotel to anyone in the Miami area

Leisure Partner

2/10

Poor

24 Nov 2024

Vivek

Horrible staff - unfriendly and unhelpful

10/10

Exceptional

23 Nov 2024

Melissa

Loved the location

4/10

Poor

13 Nov 2024

Verified traveler

Weird hotel

This place is very weird. There's no bar nor a restaurant after 5 pm. Also, there were no coffee pods in our room nor a way to have coffee in the hotel in the early morning. The rooms are nice but I would not recommend staying here.

Business

10/10

Exceptional

12 Nov 2024

Magda

Amazing

6/10

Pleasant

26 Oct 2024

Giancarlo

nothing to say

Leisure Friends