Hyatt Centric Brickell Miami

United States , Miami Area - FL
MIAMI, 1102 Brickell Bay Dr
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100 reviews shown

10/10

Exceptional

02 May 2026

Anibal

Volvería sin duda

10/10

Exceptional

27 Apr 2026

Lisa

Awesome,

10/10

Exceptional

27 Apr 2026

Trisha

Had a beautiful view, friendly staff, clean rooms great on site restaurant.

10/10

Exceptional

26 Apr 2026

ROBERTO

The pool was closed for remodelating and it was not in service

Partner

10/10

Exceptional

22 Apr 2026

Ivan

Very noce hotel

Business

10/10

Exceptional

21 Apr 2026

Robert

We booked this hotel at the last minute after our Airbnb fell through, and it turned out to be an even better choice. The location was perfect, and the hotel itself was spotless and very well maintained. What truly stood out, though, was the staff—everyone we encountered was incredibly friendly, welcoming, and helpful, going out of their way to make sure we felt comfortable and taken care of throughout our stay. The bed was very comfortable; the only minor downside for me was that the pillows were a bit too firm. Overall, I would absolutely recommend this hotel to anyone planning a visit to Brickell.

Self

10/10

Exceptional

20 Apr 2026

Parvin

Great

10/10

Exceptional

16 Apr 2026

Tanya

Hotel was very clean and nice great spot

10/10

Exceptional

15 Apr 2026

Leonardo

Nice

Partner

10/10

Exceptional

14 Apr 2026

Christine

Eventhough the hotel was beautiful and friendly staff we were unaware the pool was out of service. The point of coming here was for the rooftop pool with our child. If I would of known I wouldnt have booked here. They didnt even mention it at check in. We found out from the bartender and the pool bar.

Friends_and_family Family

6/10

Pleasant

13 Apr 2026

Amy

Pool was closed for repair
Next door neighbors were loud and kept us up at 2:00am-3:00am, thin walls

Family

10/10

Exceptional

12 Apr 2026

Amanda

Clean room, friendly staff, easy to walk around great location. We ordered room service and it was served in paper containers would not recommend.

10/10

Exceptional

08 Apr 2026

Devontre

always 10/10

8/10

Excellent

08 Apr 2026

Hansrajh Ramcoomar

Clean room, excellent staff. The restaurant Cana on the 2nd floor was excellent and the food was delicious.

Great location. Walking distance to all the restaurants, convenience stores pharmacies CVS cafes Brickell city center etc.

Family_with_children

6/10

Pleasant

07 Apr 2026

Sean

Property well located, but \"well worn\". Room Floors were in bad shape. Pool area was under some type of construction. Staff were SUPER Great!

4/10

Poor

06 Apr 2026

Ragan

The onsite staff were fine - not overly nice but not rude either. Hotel was clean. Major problem was that even though I booked and prepaid through Expedia, the hotel repeatedly put pending on the card given for onsite incidentals and when I had to get Expedia involved to resolve it because the hotel staff couldn't/wouldn't, my Expedia payment was refunded instead of Hyatt reversing the charges. I checked in a week ago, was charged the destination fee and the incidentals twice. Then, they charged one amount that wasn't the full price for the room. Then later, after I brought all the erroneous charges to their attention, they charged me AGAIN for a different amount! So, now I was charged twice for the room, and the hotel has a LOT of extra pending charges still sitting on my credit card for a 1-night stay w/no extra anything. I'm going to have to report fraud to my credit card issuer to get the Hyatt's extra charges off my card. Will never stay at a Hyatt again.

Friends

10/10

Exceptional

05 Apr 2026

Vladimir

Convenient location and good facilities

Friends_and_family Family

6/10

Pleasant

04 Apr 2026

Alfred John

The staff was very friendly and helpful. The room had white, laminate type flooring which was filthy! Our white socks were completely black at the bottoms after a few hours of walking on it.

Partner

6/10

Pleasant

04 Apr 2026

Douglas

Staff was professional and kind. The room had a lovely deck overlooking Miami Harbor. But the room definitely needs updating. The floor is worn out and the bathroom needs a massive update. Fixtures were pitted and hopefully not dirty.

Friends_and_family Family

2/10

Poor

03 Apr 2026

Kathryn

We booked our family of 5 in a suite and when we arrived after a long day of travel, they had over booked and put us in a 1- king bed room. We had kids sleeping on the floor.

Friends_and_family Family

6/10

Pleasant

01 Apr 2026

Michelle

Hotel is dated and service was poor. Convenient location

Family

10/10

Exceptional

31 Mar 2026

Adam

Nice room and pool

Partner

10/10

Exceptional

30 Mar 2026

Eric

The bar/restaurant food was excellent! It exceeded my expectations! And the food was delicious and better than advertised.

Friends_and_family Friends

10/10

Exceptional

30 Mar 2026

Renee

Small lobby - rooms are pretty good. Walkable to Brickell area and close enough to the airport.

Family

10/10

Exceptional

30 Mar 2026

Renalda

I did not get breakfast there

Family_with_children

10/10

Exceptional

30 Mar 2026

Roberto

love it

Self

6/10

Pleasant

29 Mar 2026

Jason

The food at the restaurant was great! The staff members were all very friendly and polite. We were not very happy with our room though. It seemed dated and the floor was chipped and cracked, giving it a cheap feel.

Partner

6/10

Pleasant

28 Mar 2026

Kristin

The rooms are nice and spacious. The sound proofing could be improved between rooms as it was quite noisy at 4 am when our neighbors came home and decided to yell for an hour.

Family_with_children

4/10

Poor

25 Mar 2026

Camille

We chose this location for the advertised ocean view knowing it was not quite as modern as some of the other choices. We had two rooms that were both quite rundown. The floors were so bad that I didn’t want to take my shoes off at all throughout the stay. The tiles shifted and had large, ugly and frankly unsafe gaps. There was damage to the ceiling that could’ve been fixed in 10 minutes by any average person. There was mold on the ceiling in one bathroom, and mold in one of the coffee makers. The view is nothing like advertised, at best a sliver of the ocean. The staff was really kind, but I was happy to leave this location.

Friends

8/10

Excellent

24 Mar 2026

Debra

Nice view from the room. They were very accommodating and held our luggage since we arrived early and gave us early access to the pool while we waited.

8/10

Excellent

23 Mar 2026

Ella Wendi

Loved the pool and upper deck. The room was clean but there was no microwave.

Partner

2/10

Poor

22 Mar 2026

Vladimir

Property is very run down. Def not the standard for Hyatt that we're used to. Everything was falling apart inside the unit and common areas. Room was given to us filthy. With hair and stains on the sheets. Staff doesn't care to help, and just there to clock in and out. Would never ever stay there again. And it wasn't cheap either. More like a 2 star than a 4 star property and service.

Family_with_children

10/10

Exceptional

18 Mar 2026

Debra

What a great trip. The Hyatt Centric was the perfect home base.

10/10

Exceptional

16 Mar 2026

Thomas

Clean, great area. Nice amenities! Worth the price!

Friends_and_family Family

8/10

Excellent

16 Mar 2026

Lucero

Clean room, but looks old. The lobby is very small. The restaurant is really good and nice.

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

shu hua

we love everything in there～

Family_with_children

8/10

Excellent

10 Mar 2026

Geysel

Great staff!!

Partner

10/10

Exceptional

10 Mar 2026

Edefuan

Absolutely loved the stay, staff was very nice

2/10

Poor

08 Mar 2026

Au Finh

They oversold and put us in a room with 1 bed even when I made it very clear we needed the two beds. It’s almost like they did it on purpose. Very dusty and full of allergens. My entire family was suffering from allergies. It was the same even when they transferred us to a different room. They probably need to vacuum the sofas and change the air filters.

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Zurisadai

Great Staff, Friendly and Helpful, Only Downside was that Swimming Pool was out of service and had to go use the one from a different property that was made available for us to use by the Hotel

Partner

10/10

Exceptional

01 Mar 2026

Anne

The room was spotless. The staff was courteous. I appreciated the daily housekeeping (except that it did not occur on the day before we departed.

Family

10/10

Exceptional

26 Feb 2026

Peg L.

Great view

4/10

Poor

22 Feb 2026

Gennys

Poor room condition

Partner

10/10

Exceptional

22 Feb 2026

Walter

Great in everything

10/10

Exceptional

20 Feb 2026

Elizabeth

Clean, comfortable and great location

Family_with_children

8/10

Excellent

19 Feb 2026

Ashley

Room was spotless. Staff was cordial.
The waitress in the restaurant was very rude and barely came to our table. She had a very strong accent.

Leisure Partner

10/10

Exceptional

14 Feb 2026

Cheila

The room was sparkly clean, the staff were very kind, and it was very quiet and relaxing just exactly what we wanted!

Leisure Partner

10/10

Exceptional

30 Jan 2026

Jody

All was great at this hotel. Wonderful location.

10/10

Exceptional

27 Jan 2026

Caterina

Staff was great!! The restaurant was absolutely exceptional and the staff there were wonderful

Leisure Friends

6/10

Pleasant

25 Jan 2026

William

Staff was friendly and professIon. Unfortunately the couch had a bad stain on it that made it unusable. Disappointed for a Hyatt property.

10/10

Exceptional

23 Jan 2026

Desira

Great walk able location and very clean.

2/10

Poor

22 Jan 2026

Susanne

The stuff was very nice.
Unfortunately the rooftop was always closed. ( that was the reason I booked this hotel.)
Also the hotel bar closed at 9pm.
I would not recommend it unless you are on a business trip.

Leisure Family

6/10

Pleasant

19 Jan 2026

joan

Was very busy hotel close to all amenities

Partner

8/10

Excellent

18 Jan 2026

Elizabeth

Staff were a little distant - helpful when asked but not pro-active. Great room and the pool on the top floor is fantastic. Certainly good value for money. Location pretty good, too.

Leisure Partner

10/10

Exceptional

18 Jan 2026

danae

Room was clean. Staff was attentive and courteous. Valet parking staff was excellent, helpful and gave us recommendations for walkable places to eat.

Leisure Partner

8/10

Excellent

16 Jan 2026

Maximilian

Spacious hotel rooms, big bathroom, sofa’s, tables, bed, bathroom things were all in great condition.

However, the room just looked a bit used. It wasn’t sparkling clean with parts of the floor being chipped away, a fairly significant amount of dirt/dust lying around that hadn’t been vacuumed, wall paint was peeling off/missing.

Once I came to terms with the above we had a great stay, but it’s by no means 5 stars, even 4 may be pushing it. Work to be done.

Restaurant on floor two was awesome.

Leisure Partner

10/10

Exceptional

13 Jan 2026

Regan

Only stayed one night. Well located, clean and great views of the Bay.

6/10

Pleasant

11 Jan 2026

lawrence

policy of holding funds and returning 3-5 days is not ideal.
walls arenty built to slab so you can hear what they saying next door.

Business Self

8/10

Excellent

11 Jan 2026

Tia

The front desk. Excellent customer services. The whole Hyatt Team

8/10

Excellent

11 Jan 2026

Ceslie

It is a really nice hotel and the staff interactions were great. I did experience a lot of noise disturbance with people slamming their doors. Also, it would be great to have the balcony light optional. I have an astigmatism and having that light on makes it harder to see. I have clearer vision when there is not an additional light around me, blending with all the city lights. I would have enjoyed being able to sit out on the balcony later, especially with the 19 floor closing at 8pm.

10/10

Exceptional

09 Jan 2026

Denisse

Hotel was a great location. Very clean and staff was nice. It was close to a Cava and nice walking paths along the water.

Leisure

2/10

Poor

06 Jan 2026

Jihad

We returned almost midnight to find that the door lock is broken and we cant access the room, we had to wait for almost one hour for them to try to open the door the old fasion way. They told me they wilk be at 8:00 am to fix the door. I wake up at 7:45, no one showed up, i called them at 8:45, they said they are waiting on me to wake up, they showeed up around 9:00. We waited until they finish. At the time of check out they told me they will remove the hotel fee of $40 per night for 4 nights i was checking the credit, I found out this is not the case.

10/10

Exceptional

06 Jan 2026

Steven

This hotel is exceptional!! I was treated so well here.

8/10

Excellent

05 Jan 2026

Jacqueline

From very clean, facilities very basic.

6/10

Pleasant

04 Jan 2026

LaMyka

Everything was great except for the housekeeping. My comforter had brown stains and the floor was sticky. This property is too expensive per night for lackluster cleaning. Also, the property is a bit overpriced. I paid $300 less on my second stay at a nicer hotel a few miles away that was a whole apartment with a view and balcony rather than just an unclean room. The service here at Hyatt was great and the food at the restaurant was excellent. Only issues are cleanliness of rooms and being a bit overpriced

Leisure Self

8/10

Excellent

01 Jan 2026

Turon

Room is clean and smell clean geeat job on that,what a good experience.

Leisure Partner

4/10

Poor

01 Jan 2026

Megan

No great view.

Leisure Family

8/10

Excellent

31 Dec 2025

Brooke

It was fine the $40 resort fee was absurd

Friends_and_family Family

4/10

Poor

30 Dec 2025

Krishnaraya

Rooms were not great
We changed 3 rooms as they were too dirty, one even had a used towel in the room when we entered
We were upgraded to Junior suite and it was too
dirty and also flooring was coming out

Leisure Family

4/10

Poor

29 Dec 2025

Zhurang

The bed sheet is not washed clean or should be replaced. We asked for a new sheet, it was ok until the 3rd change.

Leisure Family

10/10

Exceptional

28 Dec 2025

Staff was super helpful and quick to assist

10/10

Exceptional

26 Dec 2025

Fany

The room was really clean and the bathroom was very spacious

4/10

Poor

25 Dec 2025

Justin

Not a great hotel, expected more from Hyatt

8/10

Excellent

23 Dec 2025

Ramakanth

Clean room

10/10

Exceptional

23 Dec 2025

Brianna

Everything was absolutely great

Partner

10/10

Exceptional

22 Dec 2025

Jennifer

Excellent burger and fries! Wonderful hotel. Good service.

Leisure Family

2/10

Poor

22 Dec 2025

erald

While the staff was courteous and helpful, the hotel was very dirty. We inspected three rooms and had to check out due to cleanliness concerns. This property does not meet acceptable standards and should either undergo serious renovations or adjust pricing to reflect the actual condition.Shoild be a MOTEL!

Business_and_leisure

10/10

Exceptional

22 Dec 2025

Charles

Clean room

4/10

Poor

21 Dec 2025

Bruce

The valet team was great, the front desk team was helpful, the main areas of the hotel were nice, but the guest rooms are in worn condition and seem to be very under maintained. Shower head had several spray pattern options but only one that worked, paddle type light switch in bathroom was cracked, floor in was worn, chipping and had poor gap spacing between tiles in main area of the room and the cabinet that the fridge is enclosed in had a broken hinge on the door that hides the fridge, which made it a pain to get in and out of the fridge.

Friends_and_family Family

8/10

Excellent

19 Dec 2025

Suk Kyun

The hotel staff members were friendly and easy to approach. The room could have been cleaner, as we noticed some debris and dust throughout the room, and certain areas of the floor were sticky. The ocean view was great, just as advertised, and it was especially nice to spend time there in the early morning and at night.

The location was perfect—about a 10-minute walk to Brickell City Centre and a 20-minute walk to the Riverwalk. The neighborhood felt safe and had a great vibe for exploring. Overall, we enjoyed our stay at this hotel.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2025

Kyla

Nice room. Friendly staff. Conveniently located.

Leisure Partner

10/10

Exceptional

18 Dec 2025

Sherry

Very clean room, friendly staff. Our transportation to cruise ship terminal was not picking us up until 1pm on the day of departure and we were given a complimentary late check out.

Partner

10/10

Exceptional

16 Dec 2025

Sam

The hotel is very nice and clean with fantastic firndl

6/10

Pleasant

16 Dec 2025

Ivar

The floor was very worn and had visible cracks between the floor boards. The beds was good. The dinner was unreasonable expensive compared to the quality. Checkin/out was quick and easy.

Friends_and_family Family

4/10

Poor

15 Dec 2025

Yuna

We couldn’t check in the checkin time since our room wasn’t ready. We had to fly out early next morning, so we didn’t get to enjoy the pool and other amenities.

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Jan

Staff - Rooms - Location - all good

Business

10/10

Exceptional

14 Dec 2025

Sunsiray

Beautiful hotel, friendly staff. Located in the heart of downtown walkable to most restaurants.

Leisure Family

10/10

Exceptional

14 Dec 2025

Maite

The hotel was nice , beautiful view from the rooms , loved the rooftop and pool area .

10/10

Exceptional

09 Dec 2025

Jason

Good stay!

10/10

Exceptional

08 Dec 2025

Isabella

Great location. Friendly stay, excellent housekeeping and spacious room!

Leisure Friends

8/10

Excellent

07 Dec 2025

kris

Great staff, great location, fairly clean. Nice rooftop pool. No coffee in rooms, steamer broken, and wifi is slow. Overall still a good place to stay.

Leisure Family_with_children

10/10

Exceptional

06 Dec 2025

simone m

The food the balcony

Leisure Family

10/10

Exceptional

04 Dec 2025

Tiffany

Room was beautiful. Bar on the 2nd floor is fantastic.

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Mohammad R.

The room was clean and the view was beautiful,
Staff was nice and polite a very helpful
We enjoyed riding 2 hours free bicycle which provided by hotel

Business_and_leisure Partner

6/10

Pleasant

30 Nov 2025

rajgopal

Room cleanness's

10/10

Exceptional

29 Nov 2025

Tayler

Staff has been super nice and it is clean

Leisure Friends

6/10

Pleasant

29 Nov 2025

Susan

The check in was okay. The room is a disappointment, not as advertised. Having stayed at the Hyatt Centric in Fort Lauderdale, the Miami location is clearly inferior. An extreme disappointment!

Leisure Partner

10/10

Exceptional

28 Nov 2025

Linda

The Staff was extremely courteous and understanding with changing of our room. Everything was Clean and Comfortable and the Gulf View was Outstanding!

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Sreenivas

staff, amenities, location

10/10

Exceptional

26 Nov 2025

Martin

Good experience. All was ok.
Kind people!

Leisure Family