Fortune House

United States , Miami Area - FL
Miami, 185 SE 14th Ter
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100 reviews shown

10/10

Exceptional

14 May 2026

Albert

The staff was very friendly along with several residents. The room was clean and very nice although could use some oven mitts to use the oven. Otherwise, it was extremely nice and pleasant

Partner

10/10

Exceptional

13 May 2026

Igor

Excellent stay - highly recommend

10/10

Exceptional

11 May 2026

Chris

We had a lovely stay. Absolutely nothing to complain about our unit was clean. Front desk was friendly parking attendance were very efficient and the location was perfect for our needs.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Hari Krishna

Good

Partner

8/10

Excellent

09 May 2026

Donna

Was on the 11th floor and still heard the construction

Friends_and_family Family

6/10

Pleasant

08 May 2026

Sandra

My stay was overall just okay. The rooms were great — very spacious, clean, and felt more like an apartment, which I really liked. The entire hotel was also kept very clean.

However, there were several issues that made the experience disappointing. The elevators were extremely slow, even though there are four of them, and this definitely needs improvement. The kitchen/restaurant service was also very slow, and unfortunately the food was not very good or flavorful.

Another big inconvenience was transportation. It was very difficult to get an Uber to locate the hotel, and most of the time we had to walk to the nearby W Hotel just to get picked up.

Overall, while the rooms and cleanliness were impressive, the service and accessibility issues made the stay less enjoyable. I personally would not return

Partner

10/10

Exceptional

07 May 2026

Judith

All of the staff were super helpful and friendly.

8/10

Excellent

05 May 2026

Kyle

Good experience all around.

Self

10/10

Exceptional

04 May 2026

Ruben

Clean room staff was amazing. Valet parking was very convenient

10/10

Exceptional

01 May 2026

Pavel Antonio Gomez

Excelente hotel el apto amplio y limpio con todo lo necesario una vista inigualable y buenas atenciones 100% recomendado

Family_with_children

10/10

Exceptional

01 May 2026

Rashad

I had a great stay at the hotel during my business trip, and Sally truly made the experience exceptional. From the moment I arrived, she ensured everything was smooth and comfortable. She was attentive, professional, and went out of her way to make me feel at ease.

The atmosphere was peaceful and quiet—perfect for keeping a low profile and focusing on work. I can confidently say I chose the right place, and that’s largely thanks to Sally’s outstanding service.

Team Petty

Partner

8/10

Excellent

01 May 2026

Donald

Took three days to get tv to work but service archaic..no stations in real time..

Self

10/10

Exceptional

26 Apr 2026

Sandra

I was given a free upgrade to a 2 bedroom suite.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Alison

Rooms were very spacious

Partner

10/10

Exceptional

25 Apr 2026

Robert

Great location, great rooms, friendly staff and great restaurant. Will definitely stay here again.

6/10

Pleasant

21 Apr 2026

Margaret

Place was fine bed had 6 pillows which was weird. Food was mid

Partner

2/10

Poor

21 Apr 2026

They changed the WiFi password in the middle of stay and didn’t alert anyone and then my iPhone could not connect to WiFi at the hotel and kept timing out. Front desk people useless and hiding in their back room

10/10

Exceptional

18 Apr 2026

Jason

Clean place and nice balcony TV was a challenge but after I figured it out was no issue….not top luxury but better than most higher priced options…little confusing on valet and finding the main entrance but worked out and I’d stay again.

Self

8/10

Excellent

17 Apr 2026

Elizabeth

Walkable location, easy check-in, and spacious rooms.

10/10

Exceptional

17 Apr 2026

Rubin

Great room clean they even upgraded us which was awesome

10/10

Exceptional

15 Apr 2026

James

Comfy bed, great AC, nice kitchenette with microwave, stove, frig/freezer/ice maker. A kettle for boiling water would have been nice. Also had a washer and dryer.

Partner

10/10

Exceptional

14 Apr 2026

Stephan

The staff was the highlight of the visit, they went above and beyond to make sure my visit was awesome! The room was clean and spacious, also lucked out with a great view!

Self

10/10

Exceptional

13 Apr 2026

Thomas

Excellent hotel - very clean and modern. Great swimming pool and extensive equipment in the gym.

The only downside is that parking is very expensive.

Family_with_children

8/10

Excellent

13 Apr 2026

ROBIN

very nice and spacious rooms

Partner

10/10

Exceptional

12 Apr 2026

Chaouki

Yes

Family

10/10

Exceptional

11 Apr 2026

Michelle

Everything was excellent. Would have been nice to have had a kettle to make tea.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

KEISHA

Everything was perfect

10/10

Exceptional

10 Apr 2026

Kristin

Valet was at a great price and super convenient. The staff were responsive and professional. The room was in good shape and the property has nice amenities!

Family_with_children

10/10

Exceptional

09 Apr 2026

Michael

Oversized suite very clean. Very friendly staff.

Friends_and_family Friends

10/10

Exceptional

05 Apr 2026

Deanna

Can't wait to come back

Family_with_children

10/10

Exceptional

05 Apr 2026

Paul

I enjoyed my stay at this apartment hotel. The front desk staff was friendly and helpful, and the location in Brickell was excellent. Breakfast at the hotel restaurant was good. My only criticism is that the hotel could improve the guest experience with small things like a soap dish in the shower for shower gel and shampoo. I nonetheless recommend staying here.

Self

10/10

Exceptional

04 Apr 2026

ROBERT

Great experience. Awesome staff.

10/10

Exceptional

04 Apr 2026

Jeongsin

Staff were friendly, and the accommodation was clean. I was a bit concerned about noise since there was a lot of construction nearby, but I hardly heard any noise at all. Also, the public transportation in the area was very convenient, which helped me save a lot on Uber costs. I would like to express my sincere thanks to Kenny for his kind support.

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Amie

Great stay!

Friends

8/10

Excellent

01 Apr 2026

Daniel

This is really a nice place to stay. Check in was easy. We received a complementary glass of champagne which was nice. Our room consisted of 2 bedrooms, 2 bathrooms, full kitchen nice living room with eat in area and although the balcony was small it gave a pretty view to the bay and ocean. Plenty of space for 4 adults. The outdoor pool and surrounding area looked really relaxing. Unfortunately, we did not get a chance to use the pool but would of if our stay was longer. Our only 2 small issues were service in the bar/cafe. Service was very slow. At one point a manager jumped in and it got a little better. We gave ourselves 2 hrs for breakfast and were worried we would run out of time. The other was in one of the bedrooms there is a bathroom within, BUT there is no door on the bathroom. There is a door for the room itself, but not on the inside bathroom. That I guess is ok if you're with your significant other, but most people want to use the bathroom in privacy. Overall, I would definitely stay here again and recommend to family and friends.

Friends

10/10

Exceptional

30 Mar 2026

David

It was great overall experience. Staff was very helpful and polite. I will be staying here again 👍👍

Friends_and_family Family

8/10

Excellent

29 Mar 2026

Mary

Very nice hotel, clean. Balconies and a very nice ocean side bar you could walk to.

10/10

Exceptional

29 Mar 2026

Lorraine

Clean, upgraded, comfortable bed, everything I needed (except there were no washcloths or hair conditioner).

10/10

Exceptional

28 Mar 2026

Kristine

Accessible suite was phenomenal! The bed was so very comfortable!

10/10

Exceptional

26 Mar 2026

Laura

Great location and kitchen is fabulous! Recommend the view rooms!

Friends

10/10

Exceptional

24 Mar 2026

Alexis

Such a great experience, I will definitely return the next time I visit.

Family

10/10

Exceptional

22 Mar 2026

John

We enjoyed our stay in downtown Miami. There were so many engaging things to do, see and eat within walking distance! We went to the water and watched boats for hours. The staff was friendly, the room was clean and the location was excellent!

10/10

Exceptional

21 Mar 2026

Robert

Nice hotel in the Brickell area; upscale, safe and a few minute walk to the waterfront. Front desk staff were great and the room, with a full kitchenette was a good value for the location.

Great spot if you are doing a cruise the next day!

Partner

10/10

Exceptional

21 Mar 2026

Martin

Great staff. Nice rooms for a good deal

Business_and_leisure Self

10/10

Exceptional

19 Mar 2026

Kazuhiro

Clean room.
shower pressure was so so

Family

10/10

Exceptional

19 Mar 2026

Naoki

Excellent

Friends

6/10

Pleasant

19 Mar 2026

Gwendolyn

Room service breakfast was very good. Dinner in Resturant was just OK.

Partner

2/10

Poor

18 Mar 2026

Mark

Very unhappy with our stay. The fridge beeped the entire time, no wash clothes in the room. The gym amenities for woman were subpar at best. The menu was terrible for someone with allergies and the staff on the front desk was rude. This is our fourth time here and very unpleasant this time.

10/10

Exceptional

17 Mar 2026

Eric

Booked a 2 bedroom 2 bathroom suite as daughter and son in law were with us on trip. Suite was perfect for us and allowed us to prepare and eat in and also had the attached restaurant for dinner and breakfast. We were cruising and was situated that we could get to ship and after to airport with no problems. Had booked the suite for our away trip and again for our home trip. Would highly recommend.

Family

10/10

Exceptional

15 Mar 2026

Amanda

Great location lots of awesome bars and restaurants in walking distance

Friends

6/10

Pleasant

14 Mar 2026

lisa

Location was good. Room was okay, had balcony facing the water. Two main problems, we were there during a cold spell and there was no heat even though thermostat indicated that there was. The bidder problem was the construction that was taking place next to the hotel. I would have accepted the construction noise during the day as it is to be expected. However, the second night we stayed there was construction all night long which made it impossible to sleep. We were not informed of this beforehand if we had been we would have changed our plans.

Partner

10/10

Exceptional

14 Mar 2026

Rachel

It was gorgeous. The room was huge, we could have stayed a month. Comfortable beds, gorgeous view, very budget friendly as 4 people could easily stay in the room. We will definitely be back!!!

Family

10/10

Exceptional

14 Mar 2026

Darri

This place is AMAZING! The staff was so friendly and accomodating. The bartender made the BEST Mojitos! The room was immaculate! We are staying here everytime we go to Miami!! We have told our friends and family that this is the place to stay!

6/10

Pleasant

13 Mar 2026

Pamela J.

Our room did not have wash cloths, had to get into shower to turn it on (so cold water on you until it warms up), no place to hang towels. Very small lobby for the amount of guests. Attached restaurant had good food (recommend the burger and the avocado toast)

Friends

8/10

Excellent

13 Mar 2026

Michael

Friendly staff. Clean room. Only complaint is that the Lighting in my the suite was very sterile and cold.

Family_with_children

6/10

Pleasant

12 Mar 2026

Suzanne

The tv;s were not an easy thing to figure out. The ac wasn’t running quite right. I had my feet on what i thought was a foot rest because it was so low and got chastised by the receptionist for it.its not a 5 star hotel by any means.

Self

10/10

Exceptional

12 Mar 2026

Miguel

Staff was fantastic and it is a great place to stay

10/10

Exceptional

11 Mar 2026

Kamesha

Yes, there was a pool for kids to enjoy with an adult. Restaurants nearby. I got stuck in the elevator, not sure if that was due to capacity or what. That was the only biggest downfall

Family

10/10

Exceptional

11 Mar 2026

Jason

Walking distance to Brickell City Center and many shops and restaurants. Nice staff and very clean unit. Will be back.

Partner

10/10

Exceptional

10 Mar 2026

Jada

Ray at the front desk was awesome! He truly made the experience one of a kind! Hotel was very clean, all staff was very nice. Loved our time here!

Partner

10/10

Exceptional

08 Mar 2026

James

Pool was very nice, the property was even better! Great area with so many options for food. Always felt safe and not too loud.

Family_with_children

10/10

Exceptional

08 Mar 2026

Robert

We loved what the area around the hotel offered.

Family_with_children

10/10

Exceptional

07 Mar 2026

Morrison

Great location near Brickell. Condo with balcony was very spacious & comfortable.

Partner

10/10

Exceptional

07 Mar 2026

sheelagh

Location convenient for restaurants and cafes.

Friends

10/10

Exceptional

06 Mar 2026

Jerry

Very warm and welcoming reception, the rooms are spacious and clean,
I love this Hotel.

Self

10/10

Exceptional

05 Mar 2026

Bryce

Best gym I’ve ever seen at a hotel and great location

8/10

Excellent

04 Mar 2026

Gilbert

Nice place. Just to much noise from construction

Friends

10/10

Exceptional

04 Mar 2026

Nikhil

Exceeded my expectations. Just wish I was staying there for longer

8/10

Excellent

03 Mar 2026

Catherine

Pool nice but no sun due to high rise buildings all around the hotel

10/10

Exceptional

02 Mar 2026

Annette

Yes everything was very nice!

10/10

Exceptional

01 Mar 2026

Lyn

Room was spotless , staff wonderful - convenient to piers!

Friends

2/10

Poor

28 Feb 2026

Jennifer

Absolutely Unacceptable Experience this stay was beyond disappointing: it was disturbing, especially at close to $500 a night. Basic cleanliness, maintenance, and safety should be non-negotiable. Instead, it felt like a complete operational failure.The cleanliness of the room was horrendous. There were visible bodily fluids on the side of the bed. Hair was everywhere: in bathroom, floors, and throughout. The inside of the bathroom door near the handle had dark stains that looked like dried blood. The toilet was dirty. The blinds were coated in grime. The floors had random marks and stains all over them, making it obvious they hadn’t been properly cleaned in a long time. I had to kill a cockroach and a spider in the room. That alone speaks volumes about the level of housekeeping and pest control.There were also clear safety and maintenance issues. The small cabinet door where the trash can is located has a loose hinge, and when I tried to open it, it pinched my finger. The shower floor was dangerously slippery, and the half-glass shower partition was filthy. The room door itself felt insecure, lacking proper safety features and relying on what appeared to be a flimsy, basic deadbolt. It did not inspire confidence.The common areas were no better. The hallways were disgusting. The elevator door were covered in mechanical scrape marks, was filthy and felt unsafe. Also their policy is even if you check out early you are fiscally responsible for all the nights you booked.

Business

4/10

Poor

28 Feb 2026

Mukesh

Room was great, very clean and had all amenities, perfect for a family. Breakfast/coffee options around the area are very limited with tons of construction in the area. Noise was constant through late at night at the property, with constant banging of doors/from loading docks. Management did not understand the issue and blamed me for not reporting earlier. Also did not attempt to compensate for the inconvenience of not being able to sleep at night. They should not use rooms on 6th floor where noise was.

Self

10/10

Exceptional

28 Feb 2026

Farhad

Staff very helpful, place clean and great location

Friends_and_family Friends

4/10

Poor

27 Feb 2026

DAVID

They got us a two-room unit. The shower in the main bedroom didn’t work as the water didn’t warm up, so we used the shower in the other bedroom.

Location is ok, with very limited dining options around. Tried a lunch in the cafe on the site, foods were below average but they charge 20% service fees anyway, so we didn’t bother to try 2nd time.

Multiple construction sites right next to the hotel, very loud noise when you walk out of the hotel. Fortunately we requested “quiet room” before the trip, they’re very helpful and we really appreciated that!

Partner

10/10

Exceptional

25 Feb 2026

Angela

Highly recommend! This place is amazing. From the valet service, to the front desk, I was treated like royalty. My flight was delayed so I arrived very late and exhausted. They upgraded my suite to make my night better. The view was spectacular! Waking up and opening the balcony was the best part. I won’t stay anywhere else when I’m in Miami.

Self

10/10

Exceptional

24 Feb 2026

Xian

I got an upgrade to a better suite. It’s very spacious and clean. The front desk is very nice, so are the valet parking guys. There’s a construction site next door however it’s not bothering us at all. Overall it’s a very good stay.

Family_with_children

10/10

Exceptional

23 Feb 2026

deana

Spotless apartment which had everything we needed and just really great staff

10/10

Exceptional

23 Feb 2026

Christina

Friendly staff. The welcome drink was a great start to our stay. Requests for washcloths were easily handled by text. Nice, clean, spacious room.

Partner

8/10

Excellent

23 Feb 2026

NANCY

Clean

Friends

8/10

Excellent

20 Feb 2026

Shannon

The hotel was nice. The restaurant had good food, but the service was VERY slow.

10/10

Exceptional

20 Feb 2026

Thomas

All good

4/10

Poor

19 Feb 2026

Jill

The elevators are so old and creaky that we heard them all night long outside the room. Air conditioning is also super noisy (and that is saying a lot because the construction inBrickell is insane and goes 24-7.) The staff were poliye and friendly vut the hotel is very dated.

Partner

10/10

Exceptional

19 Feb 2026

Matthew

room was amazing and lobby staff was excellent

Self

8/10

Excellent

18 Feb 2026

Deanna

The room was very clean and comfortable. It was a perfect location to walk to everything we wanted to see and do. I would recommend this hotel if you need a reo bed and bath room. Food was was freah and goood too b

Family

10/10

Exceptional

16 Feb 2026

Teneaka

The staff and amenities are always amazing. This is the only place to stay while in Miami.

Leisure Family

2/10

Poor

16 Feb 2026

Juan

Heating was off during the coldest days in many years, despite our repeated requests. Fridge was not working properly

8/10

Excellent

16 Feb 2026

Greg

The condo was was nice and clean. They are putting up a building across the street and the construction noise can be loud if you have the window open

Partner

10/10

Exceptional

16 Feb 2026

Michelle

Great hotel with friendly staff. Location close to downtown with about 15 minutes to walk to Bayside. Easy uber to the cruise port. Clean suite with a lot of space. Would definitely stay here again

Leisure Self

10/10

Exceptional

14 Feb 2026

Kimberly

Great place to stay! Beautiful suite! Good location. Staff was wonderful!

Leisure Family

10/10

Exceptional

13 Feb 2026

Dana

We rented a room for one night before leaving for a cruise the next day, and we all thought that the room was so nice! The bed was super comfy, and it had everything that you need in there! I’ll probably stay there again on my next Miami trip.

Leisure Friends

10/10

Exceptional

13 Feb 2026

Tamara

Upgraded to a suite and it was spotless. Bed was comfortable. Check in and out was quick.

Leisure Partner

10/10

Exceptional

12 Feb 2026

Kim

The room exceeded my expectations. Extremely clean and new. The staff was courteous and was always there. I would highly recommend.

10/10

Exceptional

11 Feb 2026

Charlotte

Our room was spacious and clean. We were upgraded to larger room which was unexpected.

10/10

Exceptional

10 Feb 2026

Judith

Clean room and champagne on arrival

8/10

Excellent

08 Feb 2026

Cherie

Beautiful hotel. Great valet service. Pools is located in a shaded area. No sun at pool. No washcloths in the room. You must request them. Washing machine available in rooms but detergent must be bought.

8/10

Excellent

07 Feb 2026

Vilma

My stay was very good, everything was clean and spacious in our 2 room suite

Leisure Family_with_children

10/10

Exceptional

07 Feb 2026

Christopher

Here for a short stay. Appreciated how close food options were, and really liked the stye of the rooms. I would stay again.

Business

10/10

Exceptional

07 Feb 2026

Judith

My request for a room on a lower floor was not only accomodated, but I was also upgraded. The staff were all very friendly and courteous, and having access to room service through Madison's restaurant was very helpful. The full kitchen was also useful. If you're an avid coffee drinker, the unit is equipped with a small drip coffee maker- I recommend purchasing your own supplies however, as the in-room option is very basic.

Leisure Self

4/10

Poor

04 Feb 2026

Josh

Room smell of mildew. Told front desk they stated over booked. Hotel room was not 4 star for sure. Hotel was nice and valet parking guys very nice!

Leisure Family