Springhill Suites By Marriott Indianapolis Keyston

10/10

Exceptional

20 Jul 2026

Kevin

Clean, didn't eat breakfast but smelled good. Coffee good

Friends_and_family Friends

10/10

Exceptional

17 Jul 2026

Adriana

Nice sized room and newer building. The rooms could use additional upkeep but overall a good place to stay. Breakfast was delicious and well stocked.

Self

10/10

Exceptional

06 Jul 2026

Lori

Just a quick stop, no issues.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Terry

Clean. Good breakfast for free. Nice room layout and design.

Partner

4/10

Poor

18 Jun 2026

David

We booked a room with a roll-in shower because my wife has balance issues and can't stand for very long. When we got to the room, it had a tub. Went to the check in desk...Sorry. Do you have a portable shower seat for the tub? No. Sorry. Ended up we were sorry we chose this hotel.

Partner

10/10

Exceptional

14 Jun 2026

Jack

Super welcoming front desk, clean and comfortable room, and a nice fitness center. Would come back for sure.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Kari

Wonderful stay. Spacious rooms, clean, yummy breakfast, great location. Will be back.

Family_with_children

10/10

Exceptional

31 Mar 2026

Todre'onna

Great stay!

Partner

10/10

Exceptional

24 Mar 2026

Melanie

Parking was easy and plenty of spaces available even though we had a late check in. Room was nice and clean. Bed was comfortable. Had to call housekeeping to bring up bedding sets for our children to sleep on the pull out trundle and couch. Our reservation included 2 adults and 2 children. They brought the sets up right away. Only issue was pool was out of towels so had to go back to room to get bath towels to use. Would stay here again.

Family_with_children

10/10

Exceptional

02 Mar 2026

Felicia

Awesome staff, clean facilities, great breakfast, we would definitely stay again.

Family

10/10

Exceptional

19 Feb 2026

Tessa

Room was clean, the staff were very nice, breakfast was good, pool area was clean. We had a great stay

Partner

10/10

Exceptional

14 Feb 2026

Oumar

Nice hotel and clean rooms . Entire staff is amazing including Tiarah and Orvina. Also a good breakfast option

10/10

Exceptional

09 Feb 2026

Bethany

Staff was great. Everything was clean and inviting.

Friends_and_family Family

8/10

Excellent

07 Feb 2026

Clinton

Great staff. Very nice. Room was very clean. Problem lies in the room layout and questionable decisions that can't be easily corrected now. A major issue is the placement of the HVAC unit. It is under the window and blows directly on the bed. So you spend the whole night with a draft blowing on you. It was 14 degrees and the window was freezing. Even turning the heat up doesn't work because after the room heats up it somehow starts blowing just the vent which sucks in the ice cold air from the cold window and you're stuck. The only option is covering it with a pillow. This is the second time I have stayed here and it appears all the rooms are set up this way. Also, the sink pipes are covered with a panel that just clips on. If you accidentally bump it will fall, right on your toes. Man it hurts. Both times I've stayed there the slightest jostle causes this. And it is right under the sink where you stand to shave or brush your teeth. May want to consider wearing steel toed boots when getting ready.

Business

10/10

Exceptional

03 Feb 2026

Bethany

Everything was nice, clean and comfortable. Staff was welcoming and polite. Breakfast was great.

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Curtis

Our stay was great and the breakfast was great, as well.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Elizabeth

It was located close to a main highway for easy on/off but not close enough for hearing or seeing the traffic. Great breakfast, nice staff, and very large rooms. I had a king suite and had lots of space to work. Highly recommend.

Business Self

8/10

Excellent

10 Jan 2026

Debra

Great location. Close to restaurants and family. Great choices for complimentary breakfast. Staff was exceptional. Clean comfortable room but not quiet. Could hear through wall and doors slamming.

Leisure Partner

8/10

Excellent

31 Dec 2025

Debbie

Clean room, spacious, great breakfast

Friends_and_family Family

10/10

Exceptional

20 Dec 2025

Sandra

Staff was very nice and the hotel was very clean.

10/10

Exceptional

14 Dec 2025

Cody

Nice staff, clean modern rooms, great breakfast and a pretty large pool!

10/10

Exceptional

05 Dec 2025

Duong Duc

Good hotel to stay.

Leisure Family

10/10

Exceptional

30 Nov 2025

Regina

Clean room, comfy bed, quiet

10/10

Exceptional

14 Nov 2025

Kristina

Springhill is a nice hotel to stay at. Pleasant people, nice area.

Business Self

10/10

Exceptional

15 Sep 2025

Julie

A very nice property with a great complementary breakfast and a lovely area to walk behind the hotel. The gym is also quite nice. This was my second year in a row staying at this hotel, and I will be back.

Leisure Self

10/10

Exceptional

14 Sep 2025

Jana

Great service

10/10

Exceptional

13 Sep 2025

Vicki

I love this location since it is only a mile from where I have a meeting tomorrow. It's usually a very nice experience. Today they are falling a little short. The shampoo and conditioner bottles in the shower were not refilled with product, rather just filled with water so didn’t really do the job. Not the best cleaning. Hair (someone else's) was on the shower walls and bathroom floor. Even though my room is nearly at the end of the hall, there are kids running up and down the hall and slamming doors. I've stayed here before with no issues so this is not the norm, but I am a bit disappointed with this stay.

Business

10/10

Exceptional

08 Sep 2025

Vicki

The area was very nice and there were restaurants within walking distance. The bed was a little too hard for me, but everything else was great.

10/10

Exceptional

02 Sep 2025

Matthew

Nice stay, very clean and the staff was helpful.

Leisure Family

10/10

Exceptional

17 Aug 2025

Adam

Clean and up-to-date with solid breakfast and roomy rooms

10/10

Exceptional

15 Aug 2025

Madison

Our stay here was a godsend! My sister and I were traveling with six kids across the country and we had booked another hotel to stop overnight. That other hotel was infested with bedbugs and staying there was not an option. We easily found same night availability here and felt like we hit the jackpot! It was so clean, so safe and exactly what we needed. The breakfast was very impressive, the soap products in the shower were luxurious and the property was gorgeous! Thank you so much for saving our night that started out as a disaster

Leisure Family_with_children

10/10

Exceptional

12 Aug 2025

Tiffany

Great place

Great place to stay! Plenty of room and very clean.

10/10

Exceptional

03 Aug 2025

Adam

All good!

Leisure Family

8/10

Excellent

27 Jul 2025

Angela

Great place , friendly staff and great breakfast. We arrived late and was exhausted. After getting into shower I noticed a hair tie and used soap. I felt like it had not been cleaned. I mentioned upon checkout

Partner

8/10

Excellent

29 Jun 2025

Cynthia

Great bed and bathroom. Refrigerator did not work (even after being instructed to use button to turn it on). Bolt in door caused difficulty in closing door each time we left the room. It also would have been nice to have instructions in the room re: use of television (it took forever to scroll down to finally find Turner Classic Movies and CNN). Toilet flushing was ridiculously LOUD. From snacks to room rates, everything at this facility was overpriced. Staff were exceptionally friendly and capable.

10/10

Exceptional

28 Jun 2025

Dedra

Great!

Self

10/10

Exceptional

27 Jun 2025

Tammy

This hotel is very convenient for me as my company office is walkable from the hotel. I love the lake behind the hotel as it offers a nice place to get my steps in and enjoy fresh air.

Business Self

10/10

Exceptional

24 Jun 2025

Bryan

Excellent location and very clean property.

Business Self

10/10

Exceptional

09 Jun 2025

Robert

Clean, modern, spacious

10/10

Exceptional

02 Jun 2025

JerMario

Great

Leisure

10/10

Exceptional

19 May 2025

Martha

.

10/10

Exceptional

08 May 2025

SHANA

Convince for where we needed to be. Staff wad friendly and helpful. Room was nice and clean.

Leisure Partner

10/10

Exceptional

20 Apr 2025

MARIA

The property was excellent, very clean the staff very friendly, the breakfast was good, we hope to back soon!

Leisure Partner

10/10

Exceptional

02 Apr 2025

Joanne

Efficient check-in. Provided water bottles

Leisure Family

8/10

Excellent

01 Apr 2025

Frank

Comfortable Beds, VERY thin ceilings/walls

This is a 2-in-1 on-site venue.
If you are at Sringhill Suites, you must enter through the Residence Inn entrance. They do not staff the SpringHill Suites side.

My family of 5 (2 adults and 5,8,13) stayed and were VERY comfortable, with plenty of space to sleep. The foldout was queen size, along with the two queen beds in the man sleeping area. Bathroom was very large, with a barn sliding glass door. Comfort was a 5 of 5, but the wall/ceiling sound dampening was .... 1 of 5.

Our neighbors with at least tw kids above us, pounded on the floor, the male was verbally abusive towards all in the room. They were obscenely loud after midnight and I went up to the room (#432) and \"politely\" told them to be quiet. The male said, \"I will tell them to be quiet now.\" which just resulted in him screaming at them for an additional 5 or so minutes. Then bright and early at 4:38am they were up and at it again. I did NOT inform the VERY professional staff members because the hotel was very full that night and I knew they get over-worked anyways.

Upon checkout however, staff was rude as they talked explicitly about kicking someone in the *ss and made me wait more ten minutes. I had a recent amputation so...the experience was painful, in multiple ways.

Breakfast was buffet with only hot Eggs and some type of fiesta potatoes. The common items (yogurt, oatmeal, apples, bananas) along with the waffle iron and pancake \"convection belt\" maker. I would give it a 3.5 of 5.

Friends_and_family Family

10/10

Exceptional

28 Mar 2025

Hannah

Friendly staff, clean large rooms

Leisure Family

8/10

Excellent

20 Mar 2025

Joel

Nice place

10/10

Exceptional

16 Mar 2025

Anna

Clean and comfortable. Great stay.

Leisure Family_with_children

10/10

Exceptional

08 Mar 2025

Michael

Large room and very clean.

Friends_and_family Family

10/10

Exceptional

08 Mar 2025

Zolbayar

It was amazing. We will come back again

Friends_and_family Family

8/10

Excellent

06 Mar 2025

Kristina

No hot tub

Business Self

10/10

Exceptional

01 Mar 2025

Verified traveler

The hotel and our room was extremely clean and comfortable as well. The breakfast was excellent. I have never written a hotel review before, but I am happy to write one for SpringHill Suites Keystone.

Partner

10/10

Exceptional

20 Feb 2025

Tricia Ellain-Hicks

Very clean and accommodating

Business Family

10/10

Exceptional

17 Feb 2025

Rosa

Friendly staff

Leisure Family

10/10

Exceptional

16 Feb 2025

anthony

We have stayed at many Springhill Suites properties and this one is very nice. Superior cleanliness and attentive staff. In a great area, a must stay!

Business_and_leisure Partner

10/10

Exceptional

09 Feb 2025

Verified traveler

Pool temp needs to be a bit warmer

Business_and_leisure Family

10/10

Exceptional

26 Jan 2025

Brenda

Rooms are spacious and very nice. Great stay

Business Family

6/10

Pleasant

28 Dec 2024

Kelly

Average room. Lobby in SpringHill was closed & bars were closed.

Friends_and_family Family

8/10

Excellent

08 Dec 2024

Gregory

Location excellent for my weekend trip

Leisure

10/10

Exceptional

05 Dec 2024

Amber

Wonderful property! Everything was perfect!

Business

8/10

Excellent

02 Dec 2024

Ayeshah

No complaints during our 4 night stay. Staff was friendly, room was clean and restocked with fresh towels during our stay. Easy access to shopping and major highways. I would stay here again.

Leisure Family

10/10

Exceptional

01 Dec 2024

Lauren

There are two hotels connected - Residence Inn & Springhill. Right now, the Springhill lobby is closed so everything - check in, check out, breakfast is in the Residence Inn lobby. Check in was a breeze. We utilized the pool, which was your typical hotel pool however, they did have two beach balls available for use. There was also a basketball court outside and the hotel has basketballs for use (it was too cold for us to utilize this). There was a nice workout room. Breakfast was great! Our room was surprisingly large. Plenty of space for the 5 of us. We loved that the couch was a bed and had a trundle as well. Our only complaint is the beds aren't very comfortable and the pillows are small and flat. Other than that, everything was great.

Leisure Family_with_children

10/10

Exceptional

21 Nov 2024

Rev. Dr. Darius Thomas

This facility is nice! The staff was AMAZING! My only reservation is that Marriotts are slacking with their beds.

Business_and_leisure Self

10/10

Exceptional

10 Nov 2024

Brandi

Great hotel!

Super nice hotel. Very modern and new. Very clean and comfortable.

Friends_and_family Family

10/10

Exceptional

10 Nov 2024

Keri

Friendly, quiet, clean hotel. A+++++

I truly cannot say enough good things about this hotel. The staff was courteous, kind, and helpful. The hotel was immaculate. The room was so peaceful and quiet. The breakfast was unbelievable. The area is safe with plenty of nice restaurants and shopping nearby. We were going to the Eras Tour and found the trip downtown to be pleasant and quick.

Friends_and_family Friends

4/10

Poor

05 Nov 2024

Keli

Our room was not cleaned the first day we stayed. We returned in the evening to a room with the beds not made, trash not emptied and no fresh towels. It was terrible. The room was very expensive for poor service.

Leisure Friends

10/10

Exceptional

04 Nov 2024

James

Clean and the breakfast was good also.

10/10

Exceptional

03 Nov 2024

Joshua

Super nice, super clean property, easy and more than ample parking, super friendly and personable staff, easy & efficient check in process with themed activities in the lobby for the event we were in town for. Room was modern and immaculate, truly impressive fitness center. Property also offered pool, wine bar and fire pit areas as well as complimentary breakfast. 10/10 WOULD MOST DEFINITELY RECOMMEND!

Leisure Partner

10/10

Exceptional

23 Oct 2024

Rebecca

I love this hotel. Easy to checkin, great service, clean and easy to check out!

Friends_and_family Family

10/10

Exceptional

21 Jul 2024

jennifer

Love this place. Modern comfort. Breakfast was wonderful. Amenities were great for adults and kids. Staff was just perfect. “The Shore” (a lake/park) and activities behind the hotel was a pleasant surprise. Romantic walks with hubby and the time spent with friends in the evening just relaxing and chatting by the water was really nice. The water pressure could be a bit stronger or maybe a better shower head otherwise just perfect!

Business_and_leisure Family

10/10

Exceptional

07 Jul 2024

Loren

Very clean, great customer service! Beautiful room.

Leisure Family

8/10

Excellent

26 May 2024

Kathrine

Rooms nice and large. Weird TV and bathroom placement.

Leisure

8/10

Excellent

13 Apr 2024

Harry

It would be nice to have an \"always on\" fan option on the heating/cooling in the room.

Leisure Family

8/10

Excellent

09 Apr 2024

Jessica

Great staff and clean. The breakfast options were great and timing was reasonable. Great area outside of the city with lots of shopping and dining options to choose from. The pool was small and kind of dirty.

Leisure Family_with_children

10/10

Exceptional

17 Mar 2024

Paul

Soccer children running in the hall

10/10

Exceptional

07 Mar 2024

Jennifer

Very comfortable bed, far enough from downtown to feel safe but easy 20 minutes to lots of sights

10/10

Exceptional

22 Feb 2024

Stacy

Staff was friendly and efficient. The breakfast in the lobby was delicious!

Leisure Family_with_children

10/10

Exceptional

29 Jan 2024

Verified traveler

Birthday trip

Rooms were very clean, spacious, and the staff were friendly. Smart TV with your name on screen upon entrance. No complaints

Friends_and_family Family

10/10

Exceptional

07 Jan 2024

Verified traveler

Room was alot bigger than expected

8/10

Excellent

18 Dec 2023

Ronald

Mostly very nice hotel.

Hotel is very new, clean, and nice. But the SpringHill lobby side of the combined SpringHill/Renaissance hotel is closed, making you go over to the other hotel for anything other than your room. The room is then a pretty long way from the desk.
Staff was very friendly and helpful.
Room is laid out kind of strangely, with too much space in the huge bathroom, which leaves a weird arrangement for the rest of the room.
TV is placed so only one chair can view TV easily, and it's difficult to look sideways enough to watch from the bed.
Our biggest complaint, though, is that the hotel seems to have VERY low water pressure, making a shower a somewhat iffy proposition.
Breakfast was good, with a decent selection of foods and drinks.
Several good restaurants just off the parking lot, even though the hotel is in a business park area.

Partner

10/10

Exceptional

29 Oct 2023

Alicia

Perfect Family Trip

The staff was so friendly! We were in Indy for 3 nights and every day was so enjoyable. The breakfast was a nice selection. Of course you could always want more, but it was hot and fresh and free..lol. Also, the room was extremely nice. We are a family of 3, with one being a 2yr old, and we had plenty of space in our suite. And we were literally a 5 minute drive from EVERYTHING! Will definitely book this location again the next time we visit!

Friends_and_family Family

8/10

Excellent

08 Oct 2023

SHAMSUDDIN

Comfortable

Family trip

Friends_and_family Family

10/10

Exceptional

10 Sep 2023

Rachel

Very nice!

The hotel was clean. From parking, lobby to room and bathroom. Only thing, the bed was quite small to be a queen. But comfortable enough. Room was spacious too. The pool was also nice and clean. Breakfast was a plus for booking this hotel. Would recommend this and will come back next time.

Friends_and_family Family

10/10

Exceptional

10 Sep 2023

Terri

Amazing staff!

Over all stay was great. Check in and front desk staff were super friendly and helpful. When I first got up to my room my room keys didn't work, so I had to walk back to the front desk where, instead of just giving me new keys and making me wait around, the facilities engineer at the time walk me back up to my room and opened the door for me and let me know that someone from the front desk would be back to drop off new keys that work. Within about 10 mins, there was a knock at the door and a staff person dropped off my keys and double checked that they worked. Then, I got a call from the facilities engineer to check if I received my new keys. Just superb service and service recovery. Their breakfast buffet was simple and delicious with a nice range of options. The only thing that would have made my stay perfect would have been a hot tub on the facility, but other than that, just a fantastic place to stay.

Business

10/10

Exceptional

16 Aug 2023

Mary

I would stay here again. Great staff and good breakfast included.

Leisure Self

10/10

Exceptional

30 May 2023

Matt

Spectacular

Just spectacular. Brand new facility. Super comfy room, great bathroom. Great bed and bedding.

Partner

10/10

Exceptional

22 May 2023

Theresa

Staff was FANTASTIC. Very comfortable room & bed. Shower & toilet area spotless. Lobby area clean.

Leisure Self

8/10

Excellent

04 May 2023

Verified traveler

The second room that you put me in, had several things that were broken.

Friends_and_family Family

10/10

Exceptional

23 Mar 2023

Melissa

Great property.

Leisure Family_with_children

10/10

Exceptional

22 Mar 2023

Donna

Great for Business or Pleasure

Great location. Wonderful place to stay. Lovely breakfast. Lots of areas for small gatherings, meetings, etc.

Partner

10/10

Exceptional

07 Mar 2023

Shawn

Great property. Very clean

Family

10/10

Exceptional

06 Feb 2023

Patricia

Room was clean, inviting, modern

Leisure Self

8/10

Excellent

30 Sep 2022

Verified traveler

Ok place for business trip.

Hotel combined together Residence Inn by Marriott and Springhill Suite by Marriott. Lobby for Springhill Suite was closed which is a major inconvenience.

I like the updated room and bathrooms. Office work area was spacious and trundle bed was decent shape and condition. A/C worked well.

There was a bar and lounge area with limited hours and free breakfast was mediocre.

Self

8/10

Excellent

24 Sep 2022

Claire

Friendly staff, convenient location, good parking, clean and comfortable room.

Business Self

4/10

Poor

11 Sep 2022

Vicki

I thought I had made a reservation for the Springhill suites off 96th & Hague Road (where I normally stay), but realized I got the wrong one. The couch had all cushions off and there were wooden slats on the floor(?). The rooms were smaller. There wasn’t a blanket and extra pillow in the closet or plates and plastic ware (but there is at other Springhill). The bath mat was damp, which was weird. I did not enjoy it at all

Leisure Self

10/10

Exceptional

10 Sep 2022

Jennifer

Area had lots of activities and food

Leisure Family_with_children

10/10

Exceptional

26 Aug 2022

Amanda

I was actually surprised how clean and decent the neighborhood was.

Business_and_leisure Family_with_children

2/10

Poor

16 Aug 2022

Jamie

The tv did not work properly. Advised the front desk of the issue. Called back 30 mins later due to no one checking on the issue, was then informed they were booked for the night so we could not change rooms, short staffing so no one could come up. I also enjoyed bathroom time with a family of ants.

Leisure Family

10/10

Exceptional

15 Aug 2022

William

It was very clean. Room was very nice

Leisure Partner

8/10

Excellent

12 Jun 2022

John

Check in was great. And the room was absolutely beautiful. I did find some long black hairs all over the bathroom floor.
And please get peanut butter for your breakfast options.

Business Self