Name: Woodspring Suites Indianapolis Castleton
Address: 8301 Bash Street, Indianapolis, 46250, US

2/10

Poor

20 Jul 2026

Annabel

I’ll give a call horrible experience

Family_with_children

2/10

Poor

12 Jul 2026

Richard

We arrived onsite to check in after a five hour drive. I needed to use a restroom & there is a functioning restroom right next to the elevator, just past the lobby. Despite not having anything indicating it was a fully functional restroom, we were told there is no public restroom. I have the desk attendant meeting my info to verify my reservation. I asked again regarding the restroom and was again told there wasn’t a bathroom. I had to walk the bathroom & physically put my finger on the door before the extremely rude lady barked we weren’t allow it use it. Apparently the hotel cannot or will not control the foot traffic that enters the hotel’s 2 entry points. The rest of the checkin was rushed through by the rude dest attendant who was neither professional or helpful any way possible. The photo’s of the property doesn’t show the run down area of town it, is located in. Security is questionable during daylight and all night long. Witnessed several inebriated people in the parking lot and a few Saturday late night tramsactions. The rooms were not updated or clean and extremely over priced. No one should pay over $100 a night for these borderline crackhouse rooms.

Friends

2/10

Poor

12 Jul 2026

Tiffany

When we arrived, a woman was screaming on the phone in the lobby talking about how she had been jumped. There were cigarette burns all over the floor and kitchen counter. Didn’t feel safe, terrible vibe.

Partner

2/10

Poor

12 Jul 2026

Maddison

Christine at the front desk was absolutely HORRIBLE, she has no customer service skills. Talking down to the guests, showing no professionalism. And I’ve read that this particular day attendant causes issues for everyone! I will actively be telling people to stay away from this establishment.

Friends

6/10

Pleasant

25 Jun 2026

Mike

Happy over all good customer service

Self

2/10

Poor

18 Jun 2026

Arnobis

The rudest, unprofessional and worst customer service you could find. The hotel smells really bad everywhere.
Room is decent for a long stay of one or two people, laundry and gym are good.

Self

2/10

Poor

11 Jun 2026

India

Front desk lady was very rude at checkin . Made me and my other guest both show our IDs because it’s “her hotel and she needs to know who’s staying here”… Which it was never an issue to show both until she threatened to cancel our reservation once i told her we’ll be back shortly with the other ID .Never asked any other guests that were checking in for everyone’s ID when they had multiple other adults with them.. Upstairs hallway was stinky and humid . Beds were thin and uncomfortable. stained sheets. overall the hotel itself was decent considering it being near a variety of things. nothing to offer besides a gym . no breakfast . very pitiful hotel . wouldn’t waste another dollar to stay at this hotel .

Partner

10/10

Exceptional

04 Jun 2026

Caitlin

Overall great visit and reasonable price

Friends_and_family Family

10/10

Exceptional

23 May 2026

Willard

nice place to stay

Self

6/10

Pleasant

18 May 2026

ebony

It was ok for the price

Family_with_children

10/10

Exceptional

16 May 2026

Miguel

Good

4/10

Poor

14 May 2026

Gregory

The facility has no staff after 10PM. It is more of a long term housing facility. Our room was next to the laundry room which was being used all night long, so facility was very loud and hard to sleep.. Bright light from fire detector blinked brightly every 30 seconds. Not recommended for short term stays.

Friends_and_family Family

6/10

Pleasant

27 Apr 2026

Kate

It's fine. The front staff are a bit rude and standoffish, we felt unwelcome. There are people living here who are pretty loud so you'll be hearing furniture moving around all hours of the night. All in all....it was ok if you're just staying a night or two

Business

8/10

Excellent

27 Apr 2026

Patricia

The sheets were clean, the mattress comfortable.
There weren’t any drinking glasses, coffee cups, or any means to use the kitchenette in the room.
There were two plastic cups for bathroom use.
While I understand the need for security the key card for room use and moving about the building was awkward.
Handicap parking was near the back door that you could only use after registering. Departing you had to drop your key at the front desk, exit via the front door and then walk around the building with your luggage to to the handicapped parking. Again I say awkward.

Partner

8/10

Excellent

27 Apr 2026

Micah

Hotel was clean. Good location. If you are looking for a basic hotel that is clean, cheap and in a good location is would be a good place to stay.

Business

6/10

Pleasant

25 Apr 2026

George

The staff was very nice. The room was very clean. But the bed was horrible. It was very uncomfortable and the blinds didnt jeep out light very well. We had a light shining in our room the whole night. Besides that it was a nice place.

Partner

6/10

Pleasant

07 Apr 2026

Jeremy

It was ok

2/10

Poor

05 Apr 2026

john

Dirty, Very Dirty, Smoke free, OK if halls filled with smoke is smoke free, Fire truck got called once luckily not too early. Never again

6/10

Pleasant

05 Apr 2026

Donovan

Sensitive smoke detector when cooking

10/10

Exceptional

15 Mar 2026

Nicole

The staff was very nice and the room was very clean. But the people above us made noise most of the night. We had little kids and ours were quiet.

Friends_and_family Family

10/10

Exceptional

16 Feb 2026

rose w

Proximity to stores, restaurants and other public amenities

Business_and_leisure Family

2/10

Poor

04 Feb 2026

Charles

Front desk lady was very rude

2/10

Poor

03 Feb 2026

wendy

They changed me 2 times for this room

10/10

Exceptional

14 Jan 2026

Jaques

Great

4/10

Poor

03 Jan 2026

Lamika

Saw 2 roaches and rhey never clean room

Partner

10/10

Exceptional

03 Jan 2026

Daniel

The room was spotless and very comfortable! Staff was great! The stay was fantastic!

Friends_and_family Family

10/10

Exceptional

02 Jan 2026

Jaques

Nice

10/10

Exceptional

24 Dec 2025

Jaques

Great

10/10

Exceptional

17 Dec 2025

Susan

Yee

Business

10/10

Exceptional

16 Dec 2025

Jaques

Great stay

2/10

Poor

14 Dec 2025

Ivan Eli

- Bathroom Light not working
- Guests on Room 318 (Upstairs) were making excessive noise in every time frame and hotel personal not willing to do anything about it.

10/10

Exceptional

05 Dec 2025

Jaques

Clean and spacious room

10/10

Exceptional

28 Nov 2025

Jaques

Peaceful stay

10/10

Exceptional

27 Nov 2025

Erveline

Everything was clean and easy. And very safe too as I solo traveled I definitely enjoy it 10/100

10/10

Exceptional

22 Nov 2025

Jaques

Quiet

Leisure Family_with_children

2/10

Poor

18 Nov 2025

Tina

No curtain at window. So we had to put up a blanket. There were was a roach in the sink..
And I ordered a handicap room ( I had a receipt) but had to take regular room because it was too late to book another hotel on the site it said room is your until 10;00pm
Also had to wait for 20 minutes to check in because he left the desk to do something in a room, there was a number to call 500 but still no answer, so i just had to wait…

Partner

6/10

Pleasant

16 Nov 2025

Kerri

Check in process was less than ideal. Front desk woman was not friendly. They require government ID’s for every adult staying on the premise. No issue for my parents, but I have an adult handicapped sister and they didn’t know to bring her ID. Thankfully, they were eventually allowed to check in. There was a lot of extra paperwork at check in with the IDs, and for my sisters service dog. Feel like these policies should be better outlined on their website. Room was very well maintained. Clean, nice property.

Leisure Pet

10/10

Exceptional

16 Nov 2025

Jaques

Quiet

Leisure Family_with_children

8/10

Excellent

01 Nov 2025

Ian

We checked in after hours. The lobby was already locked. No big deal. There was a clear sign that directed us to use the phone for after hours check in. The staff came down in maybe less than 5 minutes and met us to check in. The check in process was a bit longer than I am used to. I don’t think it’s a staff problem - the system was just slow. The facility looked maintained. The rooms were clean. It smelled a bit like cleaning solutions, but the smell went away after awhile. All in all, our stay was pleasant. No complaints here. I would stay here again.

10/10

Exceptional

26 Oct 2025

Jaques

Quiet

Leisure Family_with_children

10/10

Exceptional

19 Oct 2025

Jaques

Good area

Business_and_leisure Family_with_children

10/10

Exceptional

14 Oct 2025

Jaques

No complaints

Leisure Family_with_children

2/10

Poor

21 Sep 2025

Renada

I will never ever stay there again! I saw bugs and woke up with bumps all over me!

Business

8/10

Excellent

16 Aug 2025

Ikuo

very good.

Business_and_leisure Family

8/10

Excellent

11 Aug 2025

Susan

For the price it was a clean room. Dated decor, bathrooms older but clean. Met our needs for one night

Leisure Family

6/10

Pleasant

09 Aug 2025

Robert

NA

8/10

Excellent

29 Jul 2025

LAKESHA

lake view

Leisure Partner

2/10

Poor

28 Jul 2025

Kyle

This is the dirtiest hotel I've ever stayed in. Absolutely stay away.

Business Friends

2/10

Poor

26 Jul 2025

Aimable

Even though the property seems to be newly built, the rooms at least mine was not clean enough, the shower curtain had some stains (looked like poops or vomit), there were neither iron nor iron board. The place was completely empty; you can't even make a coffee.
Very terrible, I would not recommend to anyone.

8/10

Excellent

25 Jul 2025

Elizabeth

I loved the price and the kitchenette was nice. It was very noisy and shower water pressure wasn't the best. It was very clean and can't beat the price. Will likely stay again in the near future.

Business Self

4/10

Poor

04 Jul 2025

Colleen

1. The woman at checkin was rude. Told my husband that if we were to smoke, we had to do it away from building, thst was fine. We only smoke in our car anyway, then told us no butts on griund, ok common sense since we dont thriw butts on ground, we have ashtray in car.it was her attitude and the way she said it.
2. Adked about upgrade to get a coffee maker in room, according to your we site you have this choice. But again with the attitude she said, we do t offer that, and thst there was on in the lobby. Which was out of order. Asked if there was a bathroom i could use and she told us thre was no public bathroom. Excuse me, in hotel thst we are staying at?? I have cancer and i had judt came from hospital after having a procedure done and needed a bathroom. She then hannded me a room key and told me to go to the 3rd floor. Where are room was but never told me which room. She got lucky that i made it to the room before a disaster happed thst someone else would have to clean up. After that, everytime we left the building or when we cane back we got discussing looks from her. We come to Indianapolis to see the oncologist. We will not be staying at your hotel again

Business Family

8/10

Excellent

19 Jun 2025

Neela

no coffee in the room or lobby.no coffeemaker in room.
requested ground floor rooms with booking not available.

Leisure Family

10/10

Exceptional

08 Jun 2025

Robert

clean and comfortable

Business

4/10

Poor

27 May 2025

William

Been up for 36 hours and asked for early check in. Had to wait another 3 hours for someone to clean the room.

Friends_and_family Family

6/10

Pleasant

26 May 2025

Robert

The place was clean but definitely a no frills place. No cups or plate. No ice machine. Took twice the time it should have to checking.

2/10

Poor

14 May 2025

Tresa

Smelly stained carpet hallways, noisy dog howling all night. Staff not knowledgeable about room availability & online deals

Business Family

6/10

Pleasant

04 May 2025

Jen

Not a good hotel for light sleepers. I had someone above me walking around all throughout the night and I got terrible sleep. The walls and ceilings are paper thin. I did get to go on the top floor my last night and it was much better. So stay on the top floor if you’re sensitive to sound. The only other thing was the tub and sink were dirty in both rooms. But staff were awesome and everything else went good. Beds are on the firmer side and the rooms are have a ton of space. I had issues with using the WiFi and you can’t get apps on the tv like Hulu, Netflix etc. I’d never come back due to how thin the walls are, kinda ruined the first half of my trip there bc I slept so awful. But it’s affordable so…

Business_and_leisure Self

2/10

Poor

17 Apr 2025

Teresa

Terrible

It smelled like cigarette smoke. Management was nice. But they will not give you your money back even though it was a problematic issue smelling like cigarettes smoke….. And it’s super sketchy in there people running in and out.

Self

2/10

Poor

12 Apr 2025

Jason

Not good

Business

6/10

Pleasant

06 Apr 2025

Dante

The walls were thin, could hear people next door and people upstairs. I heard them so i know they heard us. Bed wasn't comfortable overall I will say the stay was ok. It was convenient and inexpensive. Service was great room was clean.

Friends_and_family Family

8/10

Excellent

06 Apr 2025

Anthony

Everything was clean and the staff was friendly and helpful

Leisure Family

2/10

Poor

30 Mar 2025

Adrian

The worst hotel i ever been, the pictures are totally different when you get there.

Business Family

6/10

Pleasant

29 Mar 2025

Kelly

The bed was very uncomfortable. Bathroom amenities were very minimal.

Leisure Friends

2/10

Poor

28 Mar 2025

Ronnie

Well check out time is @ 11!!! I left for breakfast around 8:30 because they don’t serve breakfast. Made it back to my hotel room @ 10:08 to find house keeping inside my room with my belongings still inside. So I was upset about that. I took a shower & couldn’t find my bottle of expensive cologne. I go to front desk & said to the lady I believe I’m missing a bottle of cologne but I’m going to check my car 1st which I did and it was in my car. So I go to return my keys and was told I’m not allowed on property anymore because I threatened staff which is a complete lie. The lady at front desk was mad because it was a customer there when I stated nothing but facts. I’ve stayed here plenty of times. And acourse it’s some sketchy cleaning ppl @ almost all hotels & when I seen the person in my room I did apologize to him which nothing was missing the lady @ front desk was the problem

Business_and_leisure Self

6/10

Pleasant

13 Mar 2025

Ruth

OK place if you need a basic extended stay. While they do have kitchens they do not provide any pans dishes or utensils. The bed was small and not comfortable at all. The only positive was the cost and the location for us.

Business Pet

6/10

Pleasant

10 Mar 2025

Zaniya

The room itself was okay but my partner and I found a live roach under the bed. Other than that service was nice.

Leisure Partner

10/10

Exceptional

03 Mar 2025

Ronnie

Great environment

Leisure

10/10

Exceptional

16 Feb 2025

Lebogang

It was really nice and the staff was friendly. The toilet wasn't clean

Leisure Partner

4/10

Poor

13 Feb 2025

Denise

Avoid this place

The front desk gal was fairly new, didn’t know what she was doing and took forever to do the check in. Bed was hard as a rock, entire body hurt in the morning.Bedframe was cheap and the mattress slid when you sat down Huge stain on carpet in hallway, desk had a large burn mark on it and the two chairs in the room where kitchen chairs, one was peeling badly. Will not stay here again.

Self

4/10

Poor

08 Feb 2025

Danielle

The smell of smoke and marajuana FILL into my room from a nearby room and I feel when it is smelled the staff should address it and do something about it because it is HORRIBLE especially for someone with health issues like myself. It’s so bad I had to stay gone half of the day.

10/10

Exceptional

04 Feb 2025

Marcus

Excellent

Leisure Self

4/10

Poor

30 Sep 2024

Timothy

Very noisy and the bed was very uncomfortable. Otherwise its about what i expected for the price

10/10

Exceptional

22 Sep 2024

Eve

…

Leisure Partner

8/10

Excellent

22 Sep 2024

David

No Kleenex or hangers. Thin bed. Some wear & tear. Price was right.

Leisure Self

2/10

Poor

14 Sep 2024

Eleanore

Our hotel room was beyond disgusting. food in the sink, hair in the shower, the floor was sticky everywhere, the walls were dirty & it smelled awful

10/10

Exceptional

08 Sep 2024

Ryan

No frills property at great price. Friendly staff.

6/10

Pleasant

04 Sep 2024

Zaniya

The elevator always had a different bad smell.

Leisure Partner

8/10

Excellent

27 Aug 2024

Michael

Nothing was wrong with the property, per se.. but not much was right about it, either. Pillows were small and thin which was annoying, but being $150-200 cheaper than surrounding hotels made it easy enough to overlook. There was an unusual amount of paperwork to sign when checking in, but that is far from a dealbreaker.
It was a smooth 15 min drive to Rouff (Deer Creek

So if you’re on a budget and headed to a show, I recommend bringing a pillow.

Leisure Partner

10/10

Exceptional

26 Aug 2024

Frank

.

Business_and_leisure Partner

10/10

Exceptional

11 Aug 2024

Sandra

I stayed one night. The room was clean and had no smells. There were no noises. The bed was very comfortable. I enjoyed my stay.

Business Pet

8/10

Excellent

06 Aug 2024

Ronel

At least it’s was quiet at nighttime

Business_and_leisure

6/10

Pleasant

04 Aug 2024

Helen

Ok. Fine

10/10

Exceptional

30 Jul 2024

Ileth

Clean and spacious, staff were super helpful!

Family

6/10

Pleasant

25 Jul 2024

Anne

The room was clean and basic. For the price, it provided what we needed. I was happy for the full size fridge and freezer, though it didn't seem to be as cold as it should have been. But don't expect any extras. No hand towels, no coffee maker, no cups. And the coffee maker in the lobby was out of order 3 out of the 4 days I stayed. But it was clean, which is important to me, so I did give it 3 stars. Just expect to provide many of your own essentials.

Leisure Family

2/10

Poor

22 Jul 2024

Carson

Shower curtains would have been nice.

Leisure

10/10

Exceptional

21 Jul 2024

London

The toilet was dirty ( stains ) & we needed an extra towel & the lobby was closed at night & in the morning the gate was down before check out

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jul 2024

Rronald

Visiting Indy

Staff and Manager exemplify professional and welcoming demeanor. Have stayed here previously in lieu of my Hilton Honors near by.

Friends_and_family Family

2/10

Poor

05 Jul 2024

Christopher

Terrible , dirty

Leisure Family

8/10

Excellent

03 Jul 2024

Verified traveler

All we needed for a quick overnight

We were in town for a concert and just needed a room for one night. The location was great...close to the venue and several restaurants. The staff was friendly and professional. The rooms were clean. No frills, just the basics but got the job done. Would stay again.

Partner

10/10

Exceptional

19 Jun 2024

Debra

No complaints

8/10

Excellent

12 Jun 2024

Stephen

I found it quite upsetting that when I checked into what is booked as an extended stay property that they weren't allowed to issue guests any cookware or dinnerware because they don't have any dishwashers on site.

Leisure Self

8/10

Excellent

09 Jun 2024

chris

convenient to concert venue. clean. reasonable.

Leisure Partner

10/10

Exceptional

08 Jun 2024

DeNaja

Nice location

8/10

Excellent

22 May 2024

Brandon

Location the only problem

10/10

Exceptional

16 May 2024

Dylan

Clean and comfy stay

We arrived late at night, but after a quick call from the lobby phone, someone was there to assist us right away. Rooms were clean and beds were comfy, no issues here at all!

Friends_and_family Friends

6/10

Pleasant

12 May 2024

Robert

Left customers waiting to check in at 3pm talking to other workers

Leisure Family

6/10

Pleasant

02 May 2024

Melissa

Meh

If you like paper thin walls and hard mattresses, then this is the place for you!!

Business

2/10

Poor

01 May 2024

Herold

The bed is not good, the bed gives you pain in your back and a lot of noisy at night in this property. This property always smell smoke. My expérience was very bad.

Leisure Family

10/10

Exceptional

27 Apr 2024

Dianne

Everything was clean and taken care of.

Leisure Friends

10/10

Exceptional

26 Apr 2024

Brian

Nice stay