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Tru by Hilton Indianapolis Lawrence

Indianapolis - IN · United States

5660 Lawrence Village ParkwayView location

8.6/10Excellent409 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.6/108.6
Condition9.0/109.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Tru by Hilton Indianapolis Lawrence

Everything you need for a comfy stayJust down the road from Fort Harrison State Park and The Fort Golf Resort, our hotel is five minutes from Loop 465. Castleton Square Mall is 15 minutes away while downtown Indianapolis and Ruoff Music Center are 30 minutes away.

Our pet-friendly hotel features an indoor swimming pool, 24-hour fitness center, and market with local snacks and beverages.

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With a stay at Tru By Hilton Indianapolis Lawrence, In in Indianapolis, you'll be within a 15-minute drive of Indiana State Fairgrounds and Fort Harrison State Park. This hotel is 11.9 mi (19.2 km) from Gainbridge Fieldhouse and 12.2 mi (19.7 km) from Indiana Convention Center.

Make yourself at home in one of the 98 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.

Featured amenities include a business center, a 24-hour front desk, and a safe deposit box at the front desk. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Gym
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Minimal age
    21
  • Optional fees
    • Pet fee: USD 75 per pet, per night
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Fort Harrison State Park 0.7 km / 0.4 mi
Eastern Star Church 8.6 km / 5.4 mi
Community Heart And Vascular Hospital 8.9 km / 5.5 mi
Community Hospital North 9.6 km / 6 mi
Geist Reservoir 10.9 km / 6.8 mi
Daniel's Vineyard 11 km / 6.8 mi
Glendale Town Center 11.1 km / 6.9 mi
Castleton Square 11.1 km / 6.9 mi
George Washington Park 11.2 km / 6.9 mi
Kindred Hospital Indianapolis North 11.2 km / 7 mi
Indiana State Fairgrounds 11.7 km / 7.3 mi
Community Hospital East 11.7 km / 7.3 mi
Dave & Buster's 12.1 km / 7.5 mi
Broad Ripple Dog Park 12.4 km / 7.7 mi
Fishers Banquet Center 12.6 km / 7.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 60
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 9 more facilities & services
  • Check-out hour
  • Wi-fi
  • Gym
  • Business centre
  • Breakfast
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 23 m²DBL.H6
    DOUBLE AccessiblePhoto unavailable2 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE Accessible

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Room amenities

    • Radio
    • Cable TV
    • Alarm clock
    • Wi-fi
    • Desk
    • Wheelchair-accessible
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Mini fridge
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 23 m²DBL.H6-2
    DOUBLE AccessiblePhoto unavailable6 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2

    Room amenities

    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Bathroom: 1
    • Alarm clock
    • Desk
    • Cable TV
    • Radio
    • Mini fridge
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 23 m²DBL.KG-1
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Mini fridge
    • Radio
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BED • 23 m²DBL.KG
    DOUBLE KING SIZE BEDPhoto unavailable4 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wi-fi
    • Bathroom: 1
    • Radio
    • Mini fridge
    • Individually adjustable air conditioning
    • Individually adjustable heating

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-2

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • Accessible • 23 m²DBL.H6-1
    DOUBLE AccessiblePhoto unavailable3 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE Accessible

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-1

    Room amenities

    • Individually adjustable air conditioning
    • Desk
    • Alarm clock
    • Wi-fi
    • Individually adjustable heating
    • Mini fridge
    • Radio
    • Bathroom: 1
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6-3

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    QUADRUPLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen Beds • 23 m²DBL.H6-2Q
    DOUBLE Accessible-Two Queen BedsPhoto unavailable5 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE Accessible-Two Queen Beds

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Room amenities

    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Mini fridge
    • Wi-fi
    • Alarm clock
    • Desk
    • Cable TV
    • Radio
    • Bathroom: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 23 m²DBL.2Q
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Room amenities

    • Alarm clock
    • Desk
    • Radio
    • Mini fridge
    • Cable TV
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Bathroom: 1
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q-1

    Photos are not available for this room type.

    Tru by Hilton Indianapolis Lawrence

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BED • 23 m²DBL.H6-KG
    DOUBLE Accessible KING SIZE BEDPhoto unavailable3 photos

    Tru by Hilton Indianapolis Lawrence

    DOUBLE Accessible KING SIZE BED

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    23 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Room amenities

    • Individually adjustable air conditioning
    • Cable TV
    • Bathroom: 1
    • Radio
    • Mini fridge
    • Individually adjustable heating
    • Wheelchair-accessible
    • Wi-fi
    • Alarm clock
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Tru by Hilton Indianapolis Lawrence

8.6
Excellent
409 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
9.0 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Samantha
Great staff. Very clean.
10/10
Exceptional
18 Jul 2026
Samantha
Great place to stay. Just wish it had a pool or hot tub.
Family
8/10
Excellent
12 Jul 2026
William
All good
8/10
Excellent
06 Jul 2026
Anthony
The only negative about the property was there were no dressers in the room. Had to live out of the suitcase. That was the only reason for an over all rating of good. The room was clean. Staff was very helpful. The water pressure in the shower was low, but manageable. The property was clean.
Partner
6/10
Pleasant
29 Jun 2026
Mildred
Positives: Property nicely maintained. Located in a quaint area with excellent breakfast lunch options within walking distance. Staff were very friendly, greeted us every time we entered and exited the hotel. Lobby area was very nice with many options for seating, including small enclosed areas for working, and really fun hanging chairs.

Typical hotel breakfast.

Challenges: Beds were not comfortable. In addition. Very limited area to hang clothes and no drawers (just a bench).

Great for a day or two but challenging for a family of 3 for 5 night stay.
8/10
Excellent
28 Jun 2026
Eugenia
The room was clean. The first room we had had a door ro the room next door and it didn't locke. They changed it right away.
Partner
10/10
Exceptional
28 Jun 2026
Steven Vincent
Location was great with many restaurants and stores within walking distance. Every staff member was welcoming and helpful. The room was clean and comfortable. I will book again if in the area.
Partner
2/10
Poor
22 Jun 2026
Damyan
Evening staff when we went to check in was unhelpful to the process. I booked 2 rooms with 2 queens. They changed one of our rooms to a king and made to call management to fix and change it back, second room information was never updated, told the other party members who arrived hours before myself that their room doesn't exist. Had to spend an hour on the phone trying to fix the problem and $900 extra dollars on booking a new hotel for the rest of out party because they were sold out. Left message for GM who I was told would get back to me asap and at least two days later still hasn't.
Business
2/10
Poor
21 Jun 2026
Hari
Sticky floor
Shower was slow
2/10
Poor
12 Jun 2026
Fabian
Experience at Tru Hotel

To Whom It May Concern,

I would like to express my dissatisfaction with the experience I had during my recent stay at Tru Hotel.

Upon entering my room, I found the cleanliness conditions unacceptable. The bed had a strong unpleasant odor, and it was evident that the sheets and bedding had not been properly changed before my arrival. This situation caused significant discomfort and raised serious concerns about the hotel’s hygiene and quality standards.

As a frequent traveler to Indiana, I regularly stay in hotels and expect at least a basic level of cleanliness and comfort. Unfortunately, this experience did not meet those standards and has significantly affected my perception of the Tru brand.

Due to this experience, I do not plan to stay at a Tru Hotel again. I hope the necessary corrective actions will be taken to ensure that other guests do not encounter similar issues.

I would appreciate a response and an explanation of the measures that will be implemented to address this matter.
8/10
Excellent
06 Jun 2026
Andrew John
Lack of hot water in shower
Partner
10/10
Exceptional
06 Jun 2026
Roger
Everything was great
Only thing thT could be improved upon is the breakfast. Not much verity
Family
8/10
Excellent
28 May 2026
Rebecca
Rooms are cleaned every other day. Our room was not cleaned on the first day that it was scheduled to be cleaned. On the day that the room was cleaned, we were left with one hand towel for two people in the room. Those towels are already very thin.
Partner
10/10
Exceptional
27 May 2026
kyleigh
Stayed for a volleyball tournament it was a nice stay and close to most areas we needed to go
Business Partner
2/10
Poor
25 May 2026
Rhonda
Limited parking, room clean, lumpy bed, and mildew in the bathroom. Day 1: limited hot water for shower, Day 2: cold water, then no water for nearly 2 hours, Day 3: luke warm water for 5 minutes, then cold. I had to ask for additional towels and was clothes at day 4 (was only given 2 cloths and 2 towels to start with). I was charged 3 times for my stay here and got the run around when I complained.
Self
8/10
Excellent
20 May 2026
Joe
Overall, very convenient stay.
Self
8/10
Excellent
20 May 2026
Jon
At 4:45 am the clock alarm in the connected unit next door to me went off and continued for 30 minutes before shutting off. I do not believe the unit was occupied that evening and I am guessing that the staff did not check the alarm status when they last cleaned the room.
Self
10/10
Exceptional
17 May 2026
Angela
Everything was great. The shower did not have hot water.
Family
8/10
Excellent
16 May 2026
Angela
Water in the shower was cold.
Friends
10/10
Exceptional
16 May 2026
LaKendra
Great stay. Staff very friendly and helpful.
6/10
Pleasant
15 May 2026
Tanvi
The property was as described and quite clean. However, the person who checked us in did mention that we were late and could have been on the no-show even though we had left a message that we would be arriving past 1 am. Not sure what his point was when we he could see that the previous person had left a note about our late arrival. Another challenge we faced was sound proofing. I woke up multiple times because I could hear people walking in the corridors or in the room above us. If you are a light sleeper, this is not the property for you.
10/10
Exceptional
15 May 2026
Mary
Enjoyed our stay - in town for Indiana University graduation !
Friends_and_family Family
8/10
Excellent
14 May 2026
Jhonson
Very well maintained. Only the room I was given has no latch to close washroom door.There was a big gap between the door that you can see inside.
Family_with_children
2/10
Poor
13 May 2026
Tammy
Terrible
2/10
Poor
12 May 2026
Valerie
I booked 8 double rooms with Expedia, when I checked in only 3 were available the other 5 were king and the hotel was sold out!! I was informed by the hotel manage, Expedia does not guarantee the type of room booked. Truly. This was false advertisement.
Business
10/10
Exceptional
11 May 2026
Kathy
Wonderful stay
Family_with_children
8/10
Excellent
10 May 2026
Elizabeth
I would say that the hotel was just fine. Met my expectations; clean, accommodating. What made the day great was the staff. They were friendly, kind, and patient with our basketball boys.
Friends_and_family Family
8/10
Excellent
06 May 2026
Cassandra
Stay was nice!!
Partner
6/10
Pleasant
23 Apr 2026
John
Check in was slow even after having booked a good 2 months in advance, DID NOT GET FIRST FLOOR AS REQUESTED THIRD FLOOR INSTEAD..the room was nice and big and clean BUT the floors were loose and squeaky and loud and bathroom faucet loose so went down to front desk to request a different room of same size,etc. Preferably on first floor...got first floor but NOT SAME SIZE OF KING HANDICAP ETC,WAS MUCH SMALLER!!!
After returning to room on first day out at around 8pm, my wife and I were locked out of room! Ridiculous...unacceptable...the front desk person next morning was a big black man who was not very nice at all,grumpy and unwilling to accomidate or communicate with me...maybe because I am white?
This was NOT the experience we expected from such a Hotel, and would NOT RECOMMEND OR PAY THE PRICE!
Partner
8/10
Excellent
22 Apr 2026
Patricia
Hotel was very clean, staff was friendly and breakfast was good. They serve really great coffee!!!
Partner
8/10
Excellent
20 Apr 2026
Sharee
I think the breakfast menu could have had a few other options but over all everything was good.
Self
10/10
Exceptional
19 Apr 2026
Keith
Quiet and comfortable cheap deposit that was refunded promptly.
Self
8/10
Excellent
14 Apr 2026
Stephen
My only complaints were the pillows were very well used and not comfortable, the bed was thin and not supportive, and we stayed 2 nights. After being gone all day on day 2, they never cleaned our room. There was a sign if you wanted towels replaced, place the old ones on the floor. No one replaced them. Trash wasn’t taken out.

Pros: room and hotel were clean upon arrival, the bathroom lighting was good, the shower was nice, lighting was nice, I liked there was no carpet in the room (for cleanliness reasons), and they provided WiFi that was up to speed.
Family
2/10
Poor
13 Apr 2026
Crystal
While the hotel itself is fine, our situation was terrible. When we arrived for check in, we were informed that the hotel was overbooked and the room we booked with 2 queen beds was not available. The offered us a room with a king bed only for 4 people.
10/10
Exceptional
12 Apr 2026
Willie
Clean room. Staff were friendly. Parking was good plenty of space.
2/10
Poor
12 Apr 2026
Kari
The walls are super thin so we could hear everything in the hallway and rooms next to us. When we came in it took a long time for someone to come to the front desk to check us in. We didn’t get any sleep because the joined room next to us had the tv up, and we called the front desk and nothing seemed to help.
Friends_and_family Family
10/10
Exceptional
12 Apr 2026
Karah
Room was spotless, great for 1 night
Friends_and_family Family
10/10
Exceptional
10 Apr 2026
Iris
Was lovely
10/10
Exceptional
07 Apr 2026
Eric
All was good
10/10
Exceptional
04 Apr 2026
Kiersten
Very clean, staff was very helpful
Family_with_children
8/10
Excellent
03 Apr 2026
Jasmine
Hotel is nice. However housekeeping needs to wait for the guest to leave. Opening doors when it’s not even check out time.
Self
10/10
Exceptional
02 Apr 2026
Tiffany
Great stay....great staff...great experience. I will definitely be back.
Family
6/10
Pleasant
01 Apr 2026
Christopher
It is in a great location. A variety of food options in walking distance from hotel. The maintenance person, an older gentleman, was very friendly and helpful.
Business
10/10
Exceptional
31 Mar 2026
Dennis M
This hotel was great. Very clean and the staff was wonderful.
Family
10/10
Exceptional
29 Mar 2026
Rob
The staff was great, Easy parking, Easy to locate, Clean everything was great the four days we stayed Food was good Hot and Ready..
10/10
Exceptional
26 Mar 2026
Joseph
Team was awesome and professional. Everything and everyone was clean !
Partner
10/10
Exceptional
19 Mar 2026
Candice
Clean room and friendly staff. Breakfast could be a little better.
10/10
Exceptional
16 Mar 2026
Noemi
Great place to stay no issues . Just wondering if they have security camera in the hallway
Friends_and_family Family
10/10
Exceptional
16 Mar 2026
Peter
Everything with the room was great and clean. Had no issues with this location.
Self
4/10
Poor
15 Mar 2026
April
We had a fire alarm strobe light continually flash on the second day. When my mother-in-law tried to explain it to the staff they said it was normal. My family tried to rest during the afternoon while it continually flashed. It wasn’t until a second discussion with staff several hours later and showing them a video that they realized it wasn’t normal and provided an alternate room. The staff should’ve accommodated my family the first time we had the issue.
Family
10/10
Exceptional
14 Mar 2026
Kyla
Thank you
10/10
Exceptional
12 Mar 2026
Lisa
Room was nice, clean and comfortable. The staff was very friendly. Breakfast was better than most hotels
Self
8/10
Excellent
10 Mar 2026
LaTesha
Nice staff
8/10
Excellent
08 Mar 2026
Michelle
There must be a crack in the window because we were on the 4th floor and it was very loud! You could hear the wind blowing constantly! Also the shower stall had mold or dirt around the edges. The staff were excellent and very friendly!
Friends_and_family Friends
10/10
Exceptional
07 Mar 2026
Shelisa
Everything was great! No issues
Self
8/10
Excellent
06 Mar 2026
Liliana
Property is very clean overall, the rooms are large , beds and bedding bright white and comfortable. Parking is easy, safe and the area is wonderful. Breakfast is not great- simply continental, limited variety. Great coffee station, Lavazza coffee and various teas offered. Good value for the money !
Self
10/10
Exceptional
01 Mar 2026
Verner
Staff, coffee and clean.
Family_with_children
10/10
Exceptional
28 Feb 2026
David
Everything was excellent. The staff, the property the stay.
Family
10/10
Exceptional
18 Feb 2026
Albert
I had a great stay at the Tru By Hilton Indianapolis Lawrence, In from start to finish. Check-in was quick and seamless, and the staff were genuinely nice and welcoming, which made a great first impression. My room was very clean and fresh, with no odors at all - everything felt well-maintained and comfortable. I also enjoyed the breakfast, which was a nice added touch to the overall experience. I would definitely stay here again.
Self
10/10
Exceptional
16 Feb 2026
Kathleen
Staff at front desk were awesome and so friendly. Rooms were updated and clean. Shampoo, conditioner, etc nicely presented and high quality.
Leisure Partner
8/10
Excellent
16 Feb 2026
Alexeia
The staff was very kind and very helpful! Room was clean.
Leisure Partner
10/10
Exceptional
15 Feb 2026
Jessica
David was AMAZING!! He was welcoming… engaging…. And just overall a delightful
Leisure Family
10/10
Exceptional
08 Feb 2026
Danea
Yes, room was great. Staff was accommodating
Leisure Self
10/10
Exceptional
07 Feb 2026
Rechema
The hospitality and service was really nice, the room and area was very clean. The hotel was very quiet.
The beds slept great! The only thing is I wish it had a microwave in the room, but I understand.Happy it came with a fridge
10/10
Exceptional
01 Feb 2026
Megan
Very clean, had a courteous staff
Friends_and_family Family
8/10
Excellent
28 Jan 2026
Timothy
The staff was very friendly- The room was very clean
Friends_and_family Friends
10/10
Exceptional
25 Jan 2026
Wallace
Yes
10/10
Exceptional
24 Jan 2026
Ron
The staff was socialable and helpful.
For a first time visit, I was pleased.
The facility is fresh and modern!
Leisure
4/10
Poor
23 Jan 2026
Michelle
This building is too new to not look clean, kept, and ready to receive guests. It was day long dirt on the floors, and nothing about the lobby says this is a clean place to stay. Rooms just ok.
Business Family
10/10
Exceptional
20 Jan 2026
Casie
Staff was amazing, rooms were great. Breakfast could have been better but it was ok.
Leisure Family
10/10
Exceptional
16 Jan 2026
SHANE
It was nice and clean and quiet.
10/10
Exceptional
12 Jan 2026
Roger
Everything was clean and neat. Staff was great.
10/10
Exceptional
22 Dec 2025
Sophia
It started out checking in - nice stuff.
Partner
6/10
Pleasant
14 Dec 2025
Ralitsa Sergeeva
There wasn’t any detergent/ pods available for purchase when I tried to do laundry on two separate occasions. The breakfast is very minimal, only toast, pancakes, cereal and bananas available. The front desk staff rarely have quarters for the laundry.
Leisure Family
10/10
Exceptional
09 Dec 2025
MARK
It was good
10/10
Exceptional
08 Dec 2025
Eugene
Everything was wonderful
Friends_and_family Friends
10/10
Exceptional
07 Dec 2025
Jessica
The hotel was clean, and the staff was exceptional. They really made the stay. We had the sweetest lady check us in and then help us find Santa when he showed up at a restaurant across the street on Saturday morning. We spent some time in the lobby on Saturday playing games, and all the staff were super friendly. The lobby itself is very cold, especially by the breakfast nook.

Room was clean and beds were comfortable. The area is nice and has a lot of things to do. Civic Park is right across the street and had some festive activities in the evening. We would definitely stay here again.
Leisure Family_with_children
8/10
Excellent
07 Dec 2025
David
The room was clean. The lobby was nice. Breakfast was ok. Would have preferred bacon.
10/10
Exceptional
06 Dec 2025
SallyAnn
Clean room, helpful and friendly staff, nice breakfast
10/10
Exceptional
06 Dec 2025
Tiffany
The room was very clean and well managed. Staff was very helpful and kind checking in.
Business
8/10
Excellent
05 Dec 2025
Kim Ann
Staff was friendly and helpful. Breakfast average....not as good as other hotels. Coffee great!
Leisure Partner
10/10
Exceptional
29 Nov 2025
Parker
Clean room and friendly staff. Bed was very comfortable too.
Leisure Self
2/10
Poor
28 Nov 2025
Timothy
I’m in Rm 319 and can literally hear the baby crying in the room next door. I didn’t sleep but about 3-4hrs on Thanksgiving Night. Now is 10:40ish pm an I’m back in the room listening to the TV next door. This is bonkers
Leisure Self
8/10
Excellent
16 Nov 2025
Marlene
Staff was friendly and the room was clean
Business_and_leisure Family_with_children
6/10
Pleasant
15 Nov 2025
Breon
The hotel was overall decent, but we experienced several issues during our stay. Our room keys were disabled multiple times, and we weren’t informed that the front desk doors would be locked after 11 PM. Housekeeping was also inconsistent, only cleaning our room once during our 5-day stay. To top it off, when we attempted to check out, the front desk employee was asleep on a couch in the lounge during their shift. Breakfast didn’t disappoint though!
Leisure Partner
10/10
Exceptional
03 Nov 2025
Alexander
Very cozy. Loved the breakfast. Nice courteous people. Great place to stay the night in Lawrence Township!
Friends_and_family Family
10/10
Exceptional
28 Oct 2025
Tamela
Friendly staff accomadating
Leisure Self
2/10
Poor
20 Oct 2025
Paula
I had issue with getting bitten in the bed me and my grandchildren. So asked to be moved. A couple of other things GM wanted to speak with me regarding something that had no concerns of the hotel at all.The housekeepers don't clean the rooms properly not according to sanitation rules. I didn’t stay till the 14th I left on the 11th. Do no it wasn't as pleasant as it should be. I'm looking for a refund for those day I didn't stay
Friends_and_family Family
10/10
Exceptional
20 Oct 2025
John
Clean
10/10
Exceptional
18 Oct 2025
Deigo
—
Business_and_leisure Self
6/10
Pleasant
05 Oct 2025
Ken A
Before checking in we reserved 3 rooms with king size bed around 4 weeks in advance. When we arrived we were told our rooms with king beds have been given to other guests. We did not receive any update prior to our arrival. We were given 3 queen rooms. Something we did not reserve. Poor customer service.
Leisure Family
10/10
Exceptional
03 Oct 2025
Elizabeth
Easy to find, park, and check in
Leisure Self
2/10
Poor
29 Sep 2025
Paula
Something in the bed was biting me and my grandchildren asked for a room change since the move not one of us has been bitten.
Friends_and_family Family
10/10
Exceptional
26 Sep 2025
Gayle
Everything was great. Staff very friendly and accommodating.
Friends_and_family Family
8/10
Excellent
08 Sep 2025
LAWRENCE
Nice,clean and safe…
8/10
Excellent
01 Sep 2025
Martin
overall there was a decline from my visit in2024
Leisure Family
10/10
Exceptional
28 Aug 2025
Bryce
Excellent facilities
10/10
Exceptional
27 Aug 2025
Srinivasan
Very clean and aesthetic from lobby to elevator to rooms to bathrooms
10/10
Exceptional
22 Aug 2025
Timothy
We've been through a few hotels so far on our road trip and this Tru in Lawrence, IN has been the BEST! We are a family with 2 basically under 2 years of age so we're picky with where we stay: hotel itself AND the area. We were so pleasantly surprised with the town of Lawrence, specifically this newer construction area near Otis. Everything we needed was walking distance! A brand new public library, stores, multiple food options, playgrounds. The hotel seemed to be very new as well. It was so clean and comfortable! I didn't feel like we'd find anything gross or moldy in our room. The lobby area was fresh and the breakfast was superb!

I have to give a special shout-out to the staff because each of them went above and beyond to welcome us and make sure we and our babies were taken care of. Specifically, Terrence was very personable and gave us some awesome recommendations for what to do in the area with our littles. He went out of his way to gather information for us and make life easier for us!

I highly recommend this hotel because of its cleanliness, staff and safe environment / location. We'd visit again FOR SURE!
Leisure Family_with_children
8/10
Excellent
09 Aug 2025
Philip
The place is approximately 30 min car ride away from downtown. If you decide to take the bus, which is around two blocks away from the building, the bus ride takes an hour to get to downtown.
Leisure Friends

Location & surroundings

Tru by Hilton Indianapolis Lawrence
5660 Lawrence Village Parkway, Indianapolis, United States

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Tru by Hilton Indianapolis Lawrence

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