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Candlewood Suites Indianapolis East

Indianapolis - IN · United States

7040 E 21St StreetView location

8.0/10Excellent964 Reviews
Cleanliness8.6/108.6
Service8.4/108.4
Comfort8.6/108.6
Condition8.2/108.2
Location8.4/108.4
Neighborhood7.6/107.6
Quality9.4/109.4
Value8.6/108.6
Amenities7.6/107.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candlewood Suites Indianapolis East

'Enjoy easy access to downtown Indianapolis and its vibrant business and entertainment scene from the Candlewood Suites Indianapolis East.

Located just seven minutes from downtown, with I-70, I-69, and I-465 nearby, and only 24 miles from Indianapolis International Airport (IND), this all-suite hotel offers convenience for both professional and leisure travelers.

Explore local attractions like the Children's Museum, or catch an Indianapolis Colts game at Lucas Oil Stadium, just a short drive away. This pet-friendly hotel (fees apply) provides extended-stay amenities including a business center, fitness center, complimentary laundry facilities, a 24-hour convenience store, lending lockers, and outdoor grills.

Make yourself at home at the Candlewood Suites Indianapolis East. Please note, a refundable incidental deposit of $150-$250 is required upon arrival, based on length of stay. '

Read more about this hotelShow less

When you stay at Candlewood Suites Indianapolis East by IHG in Indianapolis, you'll be in the business district, within a 15-minute drive of Gainbridge Fieldhouse and Lucas Oil Stadium. This hotel is 8.5 mi (13.7 km) from Indiana Convention Center and 11.8 mi (19 km) from Indianapolis Motor Speedway.

Make yourself at home in one of the 81 air-conditioned rooms featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 34 Pet max weight (per pet) in lb is 75 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 250 per accommodation, per stay
    • A damage deposit of USD 250 will be collected before check-in.

    We have included all charges provided to us by the property.

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 150 per stay
    • Pet fee: USD 150 per accommodation, per stay (maximum USD 150 per stay)
    • Service animals are exempt from fees
    • Crib (infant bed) fee: USD 10.0 per stay
    • Rollaway bed fee: USD 10.0 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Community Hospital East 3.8 km / 2.4 mi
Eastern Star Church 4.3 km / 2.7 mi
George Washington Park 7.3 km / 4.6 mi
Fort Harrison State Park 8 km / 5 mi
The Fort Golf Resort 9.2 km / 5.7 mi
Fort Harrison Golf Resort 9.9 km / 6.2 mi
Mass Ave Cultural Arts District 10.7 km / 6.7 mi
Eskenazi Health Center 11.1 km / 6.9 mi
Lockerbie Square Historic District 11.1 km / 6.9 mi
Indiana State Farmers Coliseum 11.3 km / 7 mi
Indiana State Fairgrounds 11.6 km / 7.2 mi
Old National Centre 11.6 km / 7.2 mi
James Whitcomb Riley Museum Home 11.7 km / 7.3 mi
Children's Museum of Indianapolis 11.9 km / 7.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 81
  • Number of floors (main building): 4
  • Double rooms: 28
  • Suites: 6
  • Accessible rooms: 6
  • Connecting rooms
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
Show 43 more facilities & services
  • Small pets allowed (under 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Terrace
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities: 2
  • Grill/BBQ
  • Towels and bed linen
  • Non-smoking area
  • Printer
  • Business centre
  • Fax
  • TV lounge
  • Picnic
  • Snacks
  • LGTBIQ friendly
  • Early Check-in
  • Identification card at arrival
  • Non-smoking establishment
  • Minimum check-in age
  • Online Check-out
  • Cash Free
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT-3

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE KING BEDSTUDIO • DELUXE KING BEDSTU.DX-KG

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    STUDIO DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-1

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 1 Bedroom • 25 m²STU.KT-1
    STUDIO WITH KITCHENETTEPhoto unavailable3 photos

    Candlewood Suites Indianapolis East

    STUDIO WITH KITCHENETTE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-1

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Dishwasher
    • Smoke detector
    • Housekeeping
    • Soundproof room
    • Dining Area

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG-1
    SUITE KING SIZE BEDPhoto unavailable2 photos

    Candlewood Suites Indianapolis East

    SUITE KING SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Room amenities

    • Individually adjustable heating
    • Satellite TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Alarm clock
    • Cot on demand
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Cable TV
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Dining Area
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Safe

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1-1

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOM • 1 Bedroom • 25 m²SUI.B1
    SUITE ONE BEDROOMPhoto unavailable5 photos

    Candlewood Suites Indianapolis East

    SUITE ONE BEDROOM

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Room amenities

    • Internet access
    • Dining Area
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 1 Bedroom • 25 m²STU.KT
    STUDIO WITH KITCHENETTEPhoto unavailable3 photos

    Candlewood Suites Indianapolis East

    STUDIO WITH KITCHENETTE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Room amenities

    • Housekeeping
    • Soundproof room
    • Dining Area
    • Smoke detector
    • Dishwasher
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Direct dial telephone
    • Hairdryer
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Candlewood Suites Indianapolis East

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTE • 1 Bedroom • 25 m²STU.KT-2
    STUDIO WITH KITCHENETTEPhoto unavailable2 photos

    Candlewood Suites Indianapolis East

    STUDIO WITH KITCHENETTE

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT-2

    Room amenities

    • Direct dial telephone
    • Bathroom
    • Hairdryer
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Mini fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Individually adjustable heating
    • Safe
    • Wake-up service
    • Cot on demand
    • Alarm clock
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Dishwasher
    • Smoke detector
    • TV
    • Housekeeping
    • Soundproof room
    • Dining Area

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARD • 1 Bedroom • 25 m²STU.ST
    STUDIO STANDARDPhoto unavailable2 photos

    Candlewood Suites Indianapolis East

    STUDIO STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Room amenities

    • Hairdryer
    • Dining Area
    • Soundproof room
    • Housekeeping
    • Smoke detector
    • Dishwasher
    • Cable TV
    • Satellite TV
    • Desk
    • Toiletries
    • Alarm clock
    • Cot on demand
    • Wake-up service
    • Safe
    • Individually adjustable heating
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Mini fridge
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Direct dial telephone
    • Bathroom

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candlewood Suites Indianapolis East

8.0
Excellent
964 Reviews
Cleanliness
8.6 /10
Service
8.4 /10
Comfort
8.6 /10
Condition
8.2 /10
Location
8.4 /10
Neighborhood
7.6 /10
Quality
9.4 /10
Value
8.6 /10
Amenities
7.6 /10
100 reviews shown
10/10
Exceptional
28 Jun 2026
Lakisha
SAVE40
6/10
Pleasant
26 May 2026
Jason
The hotel needs updated. Maid service is once a week. Requested towels and trash emptied and did not happen. Desk staff was friendly.
8/10
Excellent
26 May 2026
Donald
People were friendly and helpful.
Self
8/10
Excellent
25 May 2026
Feng
Very good
Family
10/10
Exceptional
20 May 2026
James
Great stay
2/10
Poor
15 May 2026
Darby
The door to the bathroom wouldn’t close, the tile in the bathroom was cracked and hurt to stand on. Faucet in bathroom dripped constantly.
Family
2/10
Poor
08 Apr 2026
Indigo
Tiffany the GM was the most unplesant. I had a group of 10 people with a total of 5 rooms. She was rude and disrespectful to us all. We were put in \"non-smoking\" rooms and that was not the case. None of us could stay there or tolerate the smoke and the only solution was to spray aerosols.....
I book hotels for work and stay in them all across the country and have never experienced anything like the checkin that we had. The person I spoke with was kind but tiffany was on the phone yelling in the lobby \"I never swore at them..\" my group immediately did not want to stay here. After getting the keys we gave it a chance... I didn't even set my things down in the room it was so bad I turned around came back down to say we couldn't stay in the smoke. I took 20 mins to gather all 10 people and their belonging to regroup and find a new hotel as there were no solutions the hotel was giving us. As we are leaving tiffany yells at us from behind the counter that we are going to be charged because its our fault that we cant stay......The only thing that the hotel was useful for was getting use of the lobby bathroom upon arrival as it took 15 mins to get checked in. Tiffany charged us for 1 night and refused to have a conversation or speak like a person.
This place is is discusting and she should be fired.
Business
6/10
Pleasant
23 Mar 2026
Gabriele
It was clean .
The room smelled like smoke.
Friends_and_family Family
8/10
Excellent
15 Mar 2026
Amy
Room was clean
Partner
8/10
Excellent
24 Feb 2026
Jerry
Clean room. Staff was friendly. Could use updating. Non smoking room smelled like smoke. Staff did offer to change room. Need more outlets. Had to unplug clock to use CPap & charge phone.
6/10
Pleasant
15 Feb 2026
Rhonda
No
Business_and_leisure Family
6/10
Pleasant
11 Feb 2026
Ann
The room was basically clean, however, we moved the chair in our room and found a pair of pants squashed behind it, dirty.
Also, the telephone on our nightstand was blinking red the whole time we were there, so we put it on the floor for the night.
Finally, the bathroom light kept coming on by itself randomly throughout the night, and we couldn't get it to stay off. We shut the bathroom door to contain the light.
The staff were very nice.
Leisure Partner
10/10
Exceptional
09 Feb 2026
Betty
My room was very clean and well stocked with everything I needed to cook.

The staff was exceptional especially Tanya.

She was kind, thoughtful and very professional . Tanya helped me with my room keys and several other items.

I am returning to Indianapolis soon and will definitely stay at Candlewood East again.

Thank you for a great visit and 8 day stay

Betty
Business_and_leisure Self
8/10
Excellent
30 Jan 2026
Jerry
Yes
Partner
6/10
Pleasant
22 Jan 2026
Dawn M
The room could use some work, the ladies at check in were more concerned about their own conversation than checking me in. The whole hotel smelled like weed, and it was obvious that multiple people were living there. There were also people smoking in the laundry/weight room areas.
Friends_and_family Family
10/10
Exceptional
22 Dec 2025
Latarsha
Clean room and accommodation
Friends_and_family Family
10/10
Exceptional
15 Dec 2025
Latarsha
All of it
Friends_and_family Family
2/10
Poor
14 Dec 2025
Rob
Went ro check in and were told they had canceled our booking the day before. We were told since it was not booked directly it was not their problem. The general manager was rude, abrasive and unprofessional and did nothing to assist. I would not recommend this hotel to anyone that expects any sort of an acceptable stay. Avoid at all cost.
Friends_and_family Family
10/10
Exceptional
12 Dec 2025
Mary
Came for Big 10 Championship game. Close to Lucas Oil stadium. Clean rooms with comfortable beds, friendly staff, easy check in and out.
Leisure Partner
10/10
Exceptional
08 Dec 2025
Latarsha
Always
Friends_and_family Family
8/10
Excellent
07 Dec 2025
Susan
Very friendly and helpful staff
Friends_and_family Friends
6/10
Pleasant
27 Oct 2025
Sally

Would not stay here again

Staff was not friendly, carpets were dirty, my room did not have a microwave, the toilet made noises all night.
Business
6/10
Pleasant
26 Sep 2025
Jonnel
Easy check in and helpful staff were appreciated. We traveled 8 hours from Michigan to Indianapolis, Indiana and checked in at this hotel past 230am to get some sleep before heading to Tennessee the next morning. It was very upsetting that our sleep was interrupted as soon as the sun rises due to the sunlight coming through the window, pointing directly on to our beds 😞. A curtain on the window that block the sun would have resolved the issue but they don't have it. We checked out around 10:45am, restless. $128/night not worth it.
Business_and_leisure Family
8/10
Excellent
15 Sep 2025
ANNE
Convenient
Leisure Partner
8/10
Excellent
28 Aug 2025
Kristal
It was a quick stop on my trip near the highway and dig friendly. It was quiet even though the parking situation was a little sketchy. Clean room and was able to get a good night sleep.
Leisure Pet
6/10
Pleasant
16 Aug 2025
Daniel
Our key to the door wouldn’t let us in so we had to get the front desk to let us in each day. It was otherwise okay, nothing special but nothing terrible either. It’s pretty average.
6/10
Pleasant
13 Aug 2025
Cindy
Everything was outdated and old looking. There were bugs in our bathroom. Needs attention!
Leisure Family
10/10
Exceptional
18 Jul 2025
Amy
Great stay
Leisure Partner
8/10
Excellent
19 Jun 2025
David
Nice overall good amenities and staff
Self
10/10
Exceptional
08 Jun 2025
Christin
Quick and easy check in host was great
Leisure Partner
10/10
Exceptional
02 Jun 2025
briana
Great stay for a great price and love that it’s pet friendly!
10/10
Exceptional
29 May 2025
Kevin
Good to have a kitchen and full size appliances.
Leisure Partner
10/10
Exceptional
18 May 2025
Thomas
More than I expected for the price.
10/10
Exceptional
08 May 2025
Valerie
Enjoyed the stay, Candlewood suites never disappoints. Staff members are very nice !!😊
Leisure Self
6/10
Pleasant
25 Apr 2025
Wes
Rooms were nice. The lobby and hallways were not very clean.
Leisure Family
10/10
Exceptional
22 Apr 2025
Kenneth
Yes
2/10
Poor
03 Apr 2025
Jen
We checked in late at night and the guy at the desk was very nice. Once we checked in we realized how dirty the room was. The kitchen floor was sticky and the corner of the bathroom floors were covered in dirt and dust. There were earwigs in the sink drain. The next morning we had a cockroach crawling across the kitchen floor. We check out and they were nice to give us our money back so we can go to another hotel.
Business Family
10/10
Exceptional
01 Apr 2025
Douglas
The room was very roomy and was great for working in the room.
Business
2/10
Poor
23 Mar 2025
Juan Carlos
To Mach for less
Business Self
10/10
Exceptional
12 Mar 2025
Deborah
Customer service clean rooms
6/10
Pleasant
11 Mar 2025
Stephanie
Room was clean, but had a lot of noticeable wear & tear. Also should have included breakfast in the price paid
Business
2/10
Poor
10 Mar 2025
Alice
I did not stay at the property because it was no room available. So, I can not rate anything about the property. But I would like my money put back in my account. Expedia took money out of my account for a place I did not stay. They did not have any rooms and Expedia was supposed to had canceled that booking but you did not. Please give me my money back or I am going to sue this company. The property was not terrible but this booking service is terrible.
6/10
Pleasant
01 Mar 2025
Jonathan

Review

Had an ok experience. Unfortunately we were given a room that was not a king bed. Management did try to accommodate us. The recliner in our room was broken so that was unfortunate and we couldn’t use it
Friends_and_family Family
6/10
Pleasant
10 Feb 2025
Kim
It was fine
10/10
Exceptional
04 Feb 2025
Latarsha

Great

Great pee usuaL
Friends_and_family Family
10/10
Exceptional
02 Feb 2025
Gayla
It was an awesome stay... looking forward to going back..
Business_and_leisure Self
10/10
Exceptional
22 Jan 2025
Latarsha
Great
Leisure
10/10
Exceptional
21 Jan 2025
Ashley
This hotel was perfect for our needs. We are a family of four. The room was spacious and perfect. The full sized ref was a bonus. The little kitchen was super coinvent. The only downside was the way in which the bathroom door swung open. Which did not affect our stay at all.
Business Family
10/10
Exceptional
15 Jan 2025
Latarsha

Great

Great overall service
Friends_and_family Family
10/10
Exceptional
06 Jan 2025
Latarsha

Great

Always friendly staff and helpful
Friends_and_family Family
10/10
Exceptional
01 Jan 2025
Latarsha
Switch to the 1 bd rm suite oh I must say I love it
Friends_and_family Family
10/10
Exceptional
30 Dec 2024
Latarsha
Just love the service
10/10
Exceptional
28 Dec 2024
Latarsha
Great and desk staff very nice and helpful
Friends_and_family Family
10/10
Exceptional
09 Dec 2024
Verified traveler

Very pleased, after reading other reviews

Staff was friendly and stay was very good. Water pressure was great and water was hot. The only thing that was a little off was that the appliances (fridge,heater) made some noise like they were struggling. Function was fine.
Business
10/10
Exceptional
08 Dec 2024
Eric
There was a problem with my booking, however the manager was excellent and resolved all my issues. Excellent service.
Business_and_leisure Friends
4/10
Poor
04 Dec 2024
Eric
The property was clean and service was polite. They did not have the room I booked.
Business_and_leisure Partner
2/10
Poor
04 Dec 2024
Susanne

Get the ADA and pest control!

The hotel has two major issues:
1. All bathroom thresholds are raised (even the so-called accessible rooms), which render them inaccessible for travel wheelchairs.
2. Cockroaches.
Business
10/10
Exceptional
30 Nov 2024
Marjorie
Extremely clean and in a safe area. Places to eat nearby. Staff was very helpful
Business_and_leisure Partner
8/10
Excellent
30 Nov 2024
Sara
Staff was friendly, lobby and hall had a strange smell and part of the floor in the room was sticky
Leisure Family
4/10
Poor
15 Nov 2024
Joshua
The King suite a booked over a month in advance was downgraded to a queen standard room when I checked in.
Leisure Partner
10/10
Exceptional
07 Nov 2024
Verified traveler
Everything was good except there was a musty smell in the room. Opened the window for a while and it was gone.
Friends_and_family Friends
8/10
Excellent
02 Nov 2024
Laurie

Nice but issues with bugs

Booked in 2023 for the Taylor Swift concert. Price was excellent. Overall, the stay was very good. We did have some issues with bugs-not sure what kind. There was no way to close the thicker curtains in our room, 322, and there were very bright lights from a car dealership nearby that shone right into our room throughout the night. It was nice to have a full size refrigerator for our drinks and ice packs.
Friends_and_family Family
4/10
Poor
06 Oct 2024
Rhonda
Our room as disgusting. The smell was terrible. The tiles in the bathroom were all loose and the bathroom door wouldn’t even shut. Has not been updated in YEARS.
Leisure Family
10/10
Exceptional
12 Sep 2024
Anthony
Great rest
10/10
Exceptional
08 Sep 2024
Tamera
Convenient with lots of dining nearby
Leisure Partner
6/10
Pleasant
08 Sep 2024
orbin
Los empleados abrieran la puerta de mi cuarto a las 8 de la mañana,
10/10
Exceptional
10 Aug 2024
Ray
Room #103 Refrigerator was way to loud, I actually turned the breaker off to sleep!
Staff should not barge into room at 8am while we are still asleep for a 11am check-our time to clean room. Very simple check room after 11am or check to see with front desk if we had checked out!!!!!
Leisure Partner
2/10
Poor
06 Aug 2024
John
Place is ran by some of the scummiest people out there. Sleeping in a fridge box on the corner would be more enjoyable.
Leisure Partner
6/10
Pleasant
24 Jul 2024
Joseph

So-so stay with weird smells and no dryers

Candlewood Suites was adequate for our stay. I am well acquainted with the area, so I was not expecting a luxury stay, but I also was not worried about my surroundings.

A couple of issues:

First, the variety of smells. Every space we were in had a different strong, and generally unpleasant smell. The lobby was strong with some kind of cleaning agent or sanitizer, the elevator had a strange smoky smell, our hallway smelled like grilled meat, and our room was sort of musty. It wasn't unbearable, but was definitely challenging.

Second, the hotel doesn't offer much in the way of amenities, but one thing I was looking forward to was the guest laundry. Unfortunately, the dryers were out of commission for our entire 3-night stay, and were only available again just as we were checking out.

If you need a place to stay in East Indianapolis, you could do worse, but I would not go out of my way to stay here again.

Friends_and_family Family
10/10
Exceptional
18 Jul 2024
Verified traveler
The room was neat clean water pressure to take a shower was fantastic. Customer service was on point location. I felt safe bed was cozy.
Friends_and_family Family
6/10
Pleasant
13 Jul 2024
Delbert
This is not a good area of town. The hotel next door had several visits by police over the weekend and i found needles in the parking lot.
Business Friends
4/10
Poor
08 Jul 2024
Jason
I signed up for the rewards program when I arrived because it said regular club members can now get a 2pm late check out. It said the benefits became active immediately. Planning on a 2pm checkout, I was rudely disturbed by front desk lady pounding on my door. I explained that I was utilizing the 2pm checkout. She argued with me through the door saying that was only for elite club members. She had not been informed of the new changes of benefits that included regular club membership. I tried explaining to her and she kept arguing refusing to look at the information. Then she said I could have till 12. I told them I was going to report them to corporate which I’ve done. Corporate said I was right. So instead of getting a shower before I left, I had to rush getting my things together and out before I had another confrontation with them.
Business
2/10
Poor
26 Jun 2024
David

Get what you pay for

The air conditioner in the room was ridiculously loud. There's no way I could sleep. They upgraded me to another room. It changed so that I could have a quiet air conditioner and told me that the tv worked, but it did not. The man at the front desk came to look at it. And said that he would send another person in a few minutes to fix it, and that person never came.
Business
10/10
Exceptional
17 Jun 2024
Andrew Abunaw
Great location, clean and very affordable.
Business Partner
8/10
Excellent
16 Jun 2024
MissJuicy
Nice,clean, affordable. Shopping,food all in walking distance
2/10
Poor
13 Jun 2024
Alexander
Staff gave me the wrong room (it was occupied)
That was after the keys didn't work
10/10
Exceptional
31 May 2024
Sherry

Very beautiful and friendly.

My stay was very nice . I loved that they had complimentary Dove shamoo, conditioner, bodywas and lotion.My room had a little kitchenette and a good size refrigerator. I could not get any channels on the TV but that could have just been me, however pet fees and non returnable pet deposit really should be listed before and not after a non returnable booking. That was 75 dollars i did not anticapate. All and all this is a good place and would stay again.
Self
10/10
Exceptional
29 May 2024
Justin
Had a good stay.
4/10
Poor
27 May 2024
Marie

It’s a bed

We didn’t arrive until midnight. We called earlier to let them know but no one answered. The front desk gentleman was not knowledgeable about happenings in area and I felt like I was bothering him. We got to our room, was clean but the furniture is old and falling apart. The table was literally collapsing. The only redeeming quality about this place is the comfortable bed and the coffee in the lobby. Please renovate or throw away the broken furniture
Partner
4/10
Poor
26 May 2024
Marie

Not liking this spot!

We didn’t arrive until midnight. We called earlier to let them know but no one answered. The front desk gentleman was not knowledgeable about happenings in area and I felt like I was bothering him. We got to our room, was clean but the furniture is old and falling apart. The table was literally collapsing. The only redeeming quality about this place is the comfortable bed and the coffee in the lobby. Please renovate or throw away the crappy furniture!
Partner
10/10
Exceptional
07 May 2024
Key
I loved my stay there it was nice and relaxing and everything was neat and clean.
2/10
Poor
01 May 2024
Donald
After I looked a suite for me and my family only to get there with no suites available so we all had to share one room
Business_and_leisure Family_with_children
6/10
Pleasant
23 Apr 2024
Timothy
Elevator was not working and the clerk did not activate the free WiFi access for me.

Otherwise unremarkable. At least it seemed clean.
Business Self
2/10
Poor
20 Apr 2024
Terra
My room was cancelled while I was in route there because of overbooking.
10/10
Exceptional
14 Apr 2024
Annette

Clean
Family
2/10
Poor
14 Apr 2024
Verified traveler

This hotel needs to be closed

It was absolutely terrible. I wouldn’t recommend this hotel to a dog. I took my kids there to get a break from home.. now I do stay 6.5hrs away from this hotel. I was supposed to stay 2 nights but ended up only staying barely one day due to the fact that there were roaches crawling from every each way. When I told the workers about the roach infestation they said they just “sprayed” the hotel and recommended me to another room.. I politely declined that request packed me and my 3 kids belongings and hit the highway home at 11pm..
Friends_and_family Family
10/10
Exceptional
13 Apr 2024
Laura
The beds were comfortable, shower worked great, and nice having a full-size fridge. The hotel was close to interstate and very quiet even when full of guests. Many dining options with a fast-food restaurant on edge of parking lot and within walking distance. We enjoyed our stay here and would come back.
Leisure Family
4/10
Poor
07 Apr 2024
Lara
They didn’t have my reservation when I arrived. The manager fixed everything, but it took a very long time.
Leisure
4/10
Poor
06 Apr 2024
Verified traveler

Not again

The hotel looks nice from the outside, but the hallways smell like cigarettes even though you aren’t supposed to smoke. The room smelled like BO mixed with mold. There were homeless people living just outside the parking lot and hanging out in the lobby at night. There were also broken down cars in the parking lot. The hallways were freezing. The walls and chair inside the room were falling apart. There were some decent dove hand wash, lotion, and shower essentials, which was nice. The staff was okay but a little standoffish. The area around the hotel was extremely sketchy. I definitely would not stay again and the price for what you got was extremely high.
Friends_and_family Friends
2/10
Poor
18 Mar 2024
Brooke
Cancelled reservations 10 minutes before arrival. We had to make arrangments and contact Travelocity on our own. The replacement hotel was horrrible
Leisure Family
8/10
Excellent
16 Mar 2024
Sheryl
Okay stay
Business Self
4/10
Poor
09 Mar 2024
Pamela
What I liked about the hotel was, the bed was comfortable and the shower was nice. What I didnt like was when we checked into the room, the floor was sticky. When I went to the front desk to ask someone to mop it, I was asked for my room number, he could not find me in The system so I had to show him my drivers license again. Also, the light went out in the room. It was nosey in the hallway.
Business Partner
8/10
Excellent
09 Mar 2024
Verified traveler

Comfortable

It was just an overnight stay. Everything was very clean and comfortable.
Friends_and_family Family
4/10
Poor
19 Feb 2024
Lizabeth

This Candlewood Suites, not so sweet.

Check in was quick and the employees were very welcoming. The room was spacious but a bit shabby - torn edges of carpet and threadbare upholstery. In the kitchenette, the safety cover for the disposal was missing. I think the worst thing was having to kill a cockroach in the bathroom.
Partner
4/10
Poor
16 Feb 2024
Lana
Upon reserving g sent message stating would need a crib for an infant traveling with us. Called prior to our departure confirming a crib would be available and was told they had it ready for us. Upon arrival, the front desk employee was very disinterested in helping us and told us he would see if they had one but he didn’t think they did because, one of them had a torn mattress and the other one was broken. The facility was rundown and had to change rooms because the first room had dried crusty substance on the table and chair had been written on In Sharpie as well as the cork board in the room. We had to pay a surprise $100 fee for “incidentals” in case of damages to the room, waiting for this to be credited back to my account. The AM staff seemed nicer but not an enjoyable stay. Do not recommend
Leisure Family_with_children
4/10
Poor
04 Feb 2024
Sherekia
I booked a king suite but got there to a queen suite and they said it was nothing they could do because they were booked and I can only get discounted through Expedia. We couldn’t get clean towels for some reason we had to use the same ones for our whole stay
Leisure Family
4/10
Poor
04 Feb 2024
Tomica
Had a bug, room was clean or towels after the 1st night could not shower before I checked out. A child was vacuuming
Friends_and_family Family
10/10
Exceptional
04 Feb 2024
Lisa
This hotel had great mattresses and pillows. It was clean. It’s supposed to be nonsmoking, but the lobby and hallways wreaked of marijuana.
Leisure Family
4/10
Poor
01 Feb 2024
Gina

Bad

Did not get the room i booked. Was on a 2 week business trip and tried 3 different times to get the room i was supposed to have. They continually told me there were no rooms available. So if you book here do not plan on getting the room you booked.
Business
10/10
Exceptional
23 Jan 2024
Garrett
Was very well keep rooms
Leisure Self

Location & surroundings

Candlewood Suites Indianapolis East
7040 E 21St Street, Indianapolis, United States

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Candlewood Suites Indianapolis East

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