Name: The Fontana Hotel
Address: 7304 E 21st St, Indianapolis, US

8/10

Excellent

21 Jul 2026

Burline

Megan checked us in at the front desk. Megan was very attentive, personable, and very nice! I talked to Aliyah and she sent an engineer to our room. Corlis sprayed the room and asked if we wanted to stay in the room or move to another room. We decided to change rooms. Aliyah and Corlis were very prompt and professional in expediting the problem. My sister and I would certainly stay at the Fontana Hotel if ever we travel to Indianapolis again.

10/10

Exceptional

21 Jul 2026

steve

Hotel is clearly older, but well maintained & is affiliated with the Marriot next door, which is nice since they let you use the pool/hot tub area there. Room was clean, beds were comfortable, & the shower was huge with great water pressure. Would stay again if in area.

Partner

10/10

Exceptional

21 Jul 2026

Richard

The only complaint I would have is that the breakfast says continental and it was just Danishes and muffins, nothing hot.
But more importantly everything was clean our room was very nice and I am super glad that we decided to stay here.
The staff was amazingly nice!
I would 100% recommend this hotel

Partner

6/10

Pleasant

20 Jul 2026

Samantha

Seems like they’re trying to update the hotel, but the outside appearance is what needs to be prioritized. The interior is nice, and the room was comfortable and can tell it had received some modern updates. The door to the rooms themselves are old and light could be seen through the bottom & sides. The crowd on Saturday was rowdy & very noisy and I did end up speaking to the woman @ the front desk; who was very polite, helpful & professional. The beds were comfortable, room & bathroom were clean- and water pressure/hot water temp in the shower was great. Large flat screen with Cable TV in the room. Beds were clean and comfortable. There is a pool at the Marriot (attached to this hotel) that is available for Fontana guests to use- but they closed it early so we were unable to use those. Breakfast variety was nice as well. :)
Negatives- small ants found on the desk/counters in the bedroom, and the overall appearance from the outside could deter future guests from staying- which is a shame because it just needs a facelift. :)

Friends_and_family Family

8/10

Excellent

20 Jul 2026

Paul

very interesting look,rooms fine.When cleaning need more attention to.mold buildup corners showers.During breakfast needs better maintained Sunday staff needed help to maintain.

Self

10/10

Exceptional

19 Jul 2026

Jaymes

Very interesting hotel - all marble with a replica of the Trevi fountain inside. It had a sister hotel accessible by a walk thru that provided a full bar and restaurant to eat-in or to go and access to its amenities incl pool and exercise room!

Self

4/10

Poor

19 Jul 2026

Daven

The hotel could definitely use some work. I think the property owner recently bought the property as the sign you can see from the road is just covered with a tarp that names the hotel. The hotel itself is kind of strange and desolate, to be honest. I think it’s a Marriott property as it’s next to and connected to the Marriott next door. The room was clean but the ceiling was falling in one area. The water took a while to get warm. There is no pool. The best thing about it was the air conditioning.

Partner

2/10

Poor

19 Jul 2026

Michelle

The first room I was in had a floor covered in pet hair. When switched to another room, there was someone screaming and cursing in their room and it echoed through the hallway. Every single night was loud all night long. Slamming doors. People running. One night at midnight someone knocked on my door and ran away. Then I was woken up at 330am by more loud people. I had to call security. Parking is a ridiculous 10 bucks a day while the connecting hotel lot is free.

Self

6/10

Pleasant

19 Jul 2026

Felicia

it was okay

8/10

Excellent

18 Jul 2026

Joanna

Parking lot and outside of the building need work. Inside is nice. Found out after check in that guests can use the pool at the Marriott next door. Breakfast was good.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Katharine

computer down so we all waited and that wasn’t great when i had just driven 10 hrs. also shower should not have black on the corners

Self

4/10

Poor

17 Jul 2026

Loren

I did not care for this hotel at all. I didn't love the neighborhood, the outside of the building was in disrepair and the breakfast was a joke. It was very dated and did not feel like a new, clean property. The elevator smelled horrible and the carpet in the hallway outside my room was filthy. The room was okay as long as you didn't look in the corners of the room. I had to scoot the chair out to plug in a lamp and it was filthy under the chair. I almost left the first night, but I wouldn't have gotten my money back. So I hung out at the mall in Greenwood until it was bedtime, went to the hotel to sleep, and repeated that process until it was time to check out. I will never step foot in this hotel again.

Self

6/10

Pleasant

17 Jul 2026

Mary

We had to check in at a later time and

2/10

Poor

17 Jul 2026

Amy

DON'T STAY HERE. Terrible mold in the bathroom shower. Stains on the sheets. BEDBUGS!!! I came home with bites. Soap dish was dirty. Floor was dirty. No water cups or wipes to wipe down the equipment in the fitness center. The only reason I stayed was because I couldn't afford to pay for another room at another hotel. I wanted to cry.

Self

8/10

Excellent

16 Jul 2026

Kenny

Room was clean and well maintained

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Jimmy

Staff was wonderful, helpful and informative. Rooms were very clean. Bed was comfortable. Room was exceptionally clean. We would definitely come and stay again.

Partner

8/10

Excellent

16 Jul 2026

JAMES

The room was clean, the property was very dirty. Two dead baby birds by main entrance door for three days we were staying there. Thrash full by stairway exit entire time of stay.
Breakfast was above average.
Paying for parking/security was unpleasant and made us feel unsafe.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Troy

This was just a quick night stay on a long drive. Room was spacious, clean and comfortable. I do have to say the lady at the front desk had superb customer service. I wish I would have seen her name, she was super friendly and helpful!

Partner

6/10

Pleasant

15 Jul 2026

Carl

The room itself was ok. Seemed like they had remodeled it. However there was an overflowing trash can outside the side door, hallways were dingy, neighborhood was not the best with a closed restaurant that greets you as you drive in and not much but fast food nearby. I didn’t use the breakfast but it looked typical. Waffle machine, pastries and bananas. If I return to the area I’d look elsewhere.

Self

10/10

Exceptional

14 Jul 2026

Johnny

They charge an extra 50 per room for damage fees. They say you get it back, but haven't received it yet.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Pavel

A great hotel in a so-so location. I would definitely stay there again!

Self

8/10

Excellent

14 Jul 2026

Jeffrey

Affordable place to stay, that is surprisingly nice! Plenty of services in area, and easy access to interstates.

Friends_and_family Family

10/10

Exceptional

14 Jul 2026

Sandy

Goid

Family

10/10

Exceptional

13 Jul 2026

Alexander

Great service!!

Partner

10/10

Exceptional

13 Jul 2026

Marcelino

More communication at the front desk! When I arrived the day before my check-in, I asked the young woman who helped me if I could leave my suitcase at the office the next day because I had an early meeting to attend. She kindly said yes. But when I went down the next day for my check-out, the other young woman told me I couldn't leave my suitcase there. She said the young woman from the night before didn't know anything about it, that she was new, and therefore couldn't leave it there

Self

8/10

Excellent

13 Jul 2026

J

Nice stay.

10/10

Exceptional

12 Jul 2026

Juan

Hotel was very beautiful, rooms were spacious and very clean at a great rate

10/10

Exceptional

11 Jul 2026

Sovanna

Very nice place to stay, clean room. Air conditioner work very well. Recommended guests to stay there.

Family

10/10

Exceptional

10 Jul 2026

Danny

Very nice and clean Main desk - very welcoming

8/10

Excellent

10 Jul 2026

Gail

Nice place! Clean, quiet and comfortable! The breakfast was just okay.

Partner

2/10

Poor

09 Jul 2026

Ana

There will be gunshots outside your window. Sadly

Business Family_with_children

8/10

Excellent

09 Jul 2026

Jason

Room was clean and overall the whole hotel was clean. Just a very confusing layout is the only thing that I saw was a problem with that place.

Self

2/10

Poor

09 Jul 2026

Ana

If u bookk here.

You are staying where gunshots are right out your window. Sadly.

Family_with_children

10/10

Exceptional

05 Jul 2026

Quintisha

Clean rooms very quiet staff was very nice

Partner

10/10

Exceptional

05 Jul 2026

Martin

Wasn't much for breakfast, but overall everything was great.

Self

2/10

Poor

03 Jul 2026

Erin

We pulled up and kept driving. The flowers and bushes in the pictures are gone and now dried out looking weeds. Upon pulling in we thought we were in the wrong place as it looked vacant and deserted. It felt like an abdoned industrial park. The window boxes are gone. I can’t speak to the inside as we just drove away without even leaving our car because it looked so gross and dirty.

Friends

10/10

Exceptional

30 Jun 2026

Abdullah

N

6/10

Pleasant

30 Jun 2026

Linda

Clean room and good breakfast.

8/10

Excellent

30 Jun 2026

Jessica

The room was clean and air conditioning worked well.

2/10

Poor

30 Jun 2026

Michelle

This was easily the worst hotel I’ve ever stayed in. Our room smelled like cigarette smoke, and the bedspread was dirty with what appeared to be cigarette burn marks. The breakfast area was also unclean and offered very limited options. The counters and machines needed to be wiped down, and there was no staff available to help when the hot water for the oatmeal ran out.

The only redeeming quality was its proximity to a fanatic local restaurant (His Place). Otherwise I would not recommend staying here. You’ve been warned.

Family_with_children

4/10

Poor

25 Jun 2026

Jamie

The room was not clean. Entering the hotel, you could hardly get into the door because it was broken. What they sold online was not what I seen when I was going to check in. There was no staff at the check in counter and a few people were checking out because the rooms were so dirty. We decided not to stay at the hotel and ended up biking elsewhere.

Business

8/10

Excellent

24 Jun 2026

Nancy

We had a one-night stay at The Fontana Hotel. Relative clean throughout, but the floors could use a good cleaning. Found the TV remote sticky also. Breakfast was basic with no hot items.

Partner

8/10

Excellent

24 Jun 2026

Jason

Formerly a Marriott establishment, the hotel has a unique build with a small, but nice enclosed courtyard.

Staff was friendly. Room was fairly maintained. Bed(ding) was comfortable.

Small things I encountered were the shower head being slightly unclean and the water pressure in the toilet being rather low. Yet, everything else was functional.

Only other drawback was the room did not have a microwave, so you would have to go to the main area of the building to heat up any food. The only concessions were also located at the main desk. There are no soda or vending machines on any given floor.

Hotel offers 24/7 patoling security. Also offers access to an bar and jacuzzi in the adjacent building connected to the other hotel on the property.

Breakfast was standard fare. Location is close to restaurants and shopping (Walgreens, Aldi's, Dollar Tree.) Overall a solid experience for the stay.

Self

10/10

Exceptional

23 Jun 2026

Elizabeth

Great stay, helpful staff

8/10

Excellent

23 Jun 2026

BARBARA

Breakfast was included, parking available and secure. Rooms were nice and there was coffee and tea in room.

Family_with_children

10/10

Exceptional

23 Jun 2026

Damion

Everything

Family_with_children

10/10

Exceptional

21 Jun 2026

Matthew

Exterior is rough however interior was great! Nice clean room, breakfast area nice! Helpful staff

Partner

8/10

Excellent

21 Jun 2026

Jennifer

It was clean and staff was polite and helpful

Friends_and_family Family

8/10

Excellent

21 Jun 2026

mark

room was clean and staff nice , breakfast area could be cleaned better . I went use the microwave in breakfast room and it was to dirty inside to use .

Partner

8/10

Excellent

19 Jun 2026

Richard

Check in and check out ran smoothly. The breakfast is appreciated with the stay, however there weren't any meat options and more flavors of tea could be provided.

Family_with_children

6/10

Pleasant

18 Jun 2026

Norielit

Rooms clean, but the property needs maintenance.

Family_with_children

10/10

Exceptional

18 Jun 2026

Joshua

Great!!!! We enjoyed our stay!

6/10

Pleasant

18 Jun 2026

Isela

We arrived and the exterior wasn’t inviting, the staff was helpful. I didn’t really like the location but overall the room was nicer than expected…
We booked a king size bed, but got two queens instead. They only have one king size bed in the hotel! 😑
Next time I’ll book in the downtown area!

Partner

10/10

Exceptional

17 Jun 2026

WILLIAM

The room was very clean and in order. The shower was great, as we had a wheelchair-accessible room. The staff were very friendly and helpful. Air conditioning worked great. Finding the location can be a bit tricky because the entrance is located on the back end or away from the street side.

Family

6/10

Pleasant

16 Jun 2026

Balaji

puzzle like hotel, breakfast was very limited, cozy sleeep

Self

2/10

Poor

15 Jun 2026

Burke

Pass on this one travelers

Family_with_children

8/10

Excellent

14 Jun 2026

James

Property was very affordable and clean, but was showing signs of wear.

Family_with_children

10/10

Exceptional

14 Jun 2026

Jose Yamil

Everything was awsome but breakfeast wasnt to good but besides that everything was perfect

Friends_and_family Family

6/10

Pleasant

14 Jun 2026

Jeff

The room floors were slippery, almost greasy. The fully stocked bar displayed in pictures, was completely enjoy. The sign to the property still displayed the old hotel name.
All of the staff was pleasant & helpful.

8/10

Excellent

14 Jun 2026

Justyn

Had a great time. Hotel room was very spacious

Partner

2/10

Poor

14 Jun 2026

Kayla

We checked in and checked back out about 10 minutes later. Strange shiny walls, our room and the halls smell of cigarettes, people hanging out in the parking lot. This place should be called the Fontana Motel, not hotel. Pictures and website are misleading. Staff was kind and refunded our stay.

Partner

8/10

Excellent

13 Jun 2026

Theresa

Staff was helpful. Need better signage from road. Right next to Marriott where you can use pool and restaurant. Good value

Friends

8/10

Excellent

13 Jun 2026

Jonathon

it is a nice clean hotel with rooms face for one or two people. they turned off the hot water while I was taking a shower so activate cold shower. day fix the hot water and turn it back on and no problems after that but still. the breakfast is pretty good but the only meat or protein is hard boiled eggs. that was very helpful and responsive. air conditioning was very good and kept room very cool during 95° outside.

Partner

8/10

Excellent

10 Jun 2026

Jennifer

Not a bad area, convenient

Friends_and_family Friends

8/10

Excellent

09 Jun 2026

TERESA

Was in the adjacent bldg, the room was great, but there was no hot water.

Pet

8/10

Excellent

08 Jun 2026

Douglas

My room was well provisioned and quite satisfactory, although it was an accessible room, probably because I inadvertently requested one.
The hotel is, unfortunately, in a high crime neighborhood. The hotel itself has few amenities, and reminded me of a converted penitentiary: dark halls, row after row of doors without much relief. Nevrtheless, a satisfactory accommodation for a single night.

Self

6/10

Pleasant

08 Jun 2026

Sean

Staff was very accommodating. Room had issues with broken lights and toilet needed repairs.

Self

8/10

Excellent

08 Jun 2026

Dennis

Was a nice room, but had a few issues. Chain lock on door was partly broken, bathroom door had no latch and would not stay completely closed and only one regular coffee packet with in room coffee maker,

Partner

10/10

Exceptional

07 Jun 2026

Scott

Everything

4/10

Poor

07 Jun 2026

Hudson

Rooms updated but arrival and shared spaces leave a lot to
Be desired.

Family_with_children

10/10

Exceptional

07 Jun 2026

Hollis

The hotel was nice and quiet, perfect for our one-night stay. Rooms were clean and updated. Staff who checked us in was super friendly and kind.

Partner

2/10

Poor

07 Jun 2026

Amber

Horrible nothing at all like the website

Partner

10/10

Exceptional

07 Jun 2026

Elizabeth

Our short, one night, stay was wonderful. After a long day of driving the check-in was easy, the hotel was clean, and smelled good. It's right next to a Marriot, which isn't important, except to know this helps because their sign isn't lit and hard to see in the dark.
All of the walls are tile, which is cool and eerie at the same time. I get it's easy to clean but it was easy for me to get lost in creativity and I talked myself into a story that this used to be a psych institution. I don't know if it was, but it was a good stay and I slept like a baby.

Friends_and_family Family

8/10

Excellent

07 Jun 2026

Lauren

The hotel was very clean and had a variety to eat at the continental breakfast. There was plenty of parking and they had security monitoring the parking areas. The staff was helpful as well. Overall, this was a great place to stay!

Family_with_children

10/10

Exceptional

07 Jun 2026

Craig

The check-in was pretty quick. Only one person in line in front of me. Got to the room and it is extremely clean and the AC worked very well. Beds in the pillows were extremely comfortable. And the shower was nice as well. Breakfast in the morning was a choice of cereals, waffles, and a few pastries. Coffee juice and milk also.

10/10

Exceptional

07 Jun 2026

Tommy

It was a very clean hotel it also smells good. The staff do a good job at keeping nice and clean

Partner

6/10

Pleasant

06 Jun 2026

Mary

The front desk manager was very kind. However, she did mention that she was the only staff on the day/night of our stay. As a result, we were unable to get the pack n play that we requested for our infant. Additionally, the toilet ran all night long. Also, this area was not the safest for traveling with young children.

Family_with_children

8/10

Excellent

06 Jun 2026

Soledad

The stay was excellent. The AC worked like crazy so that was good considering how hot it was outside. Only underwhelming thing was the breakfast.

Family

8/10

Excellent

05 Jun 2026

barry

Was a pleasant experience.

Self

8/10

Excellent

05 Jun 2026

Mary

The hotel was difficult for us to find due to the parking lot shared with the Marriott and I somehow went in the back door of the Marriott and couldn't even find the front desk to be notified I was in the wrong place. Overall the place seems nice and the front desk clerk was friendly and helpful. The room was nice, except all of the grouting in the bathroom could use a good scrubbing. They also provided only one small shampoo and conditioner for both my husband and me and we both have long hair. Only one bar of soap for both the shower and the sink which was odd. The breakfast was fine but no eggs, bacon, etc. Just pasteries, cereal and you could make a waffle also. We were traveling through so unsure if we would go there again.

Partner

10/10

Exceptional

05 Jun 2026

Deborah

The parking is free. No meat breakfast. Nice clean rooms. Friendly staff

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Jacqulyn

Staff was so friendly! Cute stay! We enjoyed it.

Partner

8/10

Excellent

02 Jun 2026

Angela

Nice hotel. Not over the top fancy, no frills and there was NO POOL!! Breakfast was a waffle station and cereal, danishes, boiled eggs. No eggs or sausage. I had a danish and a cup of coffee and called it good. Hubby made himself a waffle. The beds were very comfortable,and there was a large tv, which made him happy. Staff were very friendly and helpful. Glad we stayed there.

Partner

10/10

Exceptional

01 Jun 2026

Nipuna

Fontana is a clean and nice property, great value for money. Loved all the Italian style sculptures. Very friendly staff, nice and quiet place great for families. Lot of places for eating out/takeout close by. Amazing weekend stay!

Friends_and_family Family

10/10

Exceptional

31 May 2026

Rebecca

The Fontana hotel is a vary beautiful facility from the main lobby, room ( bedroom, bathroom , etc are really a perfect place to stay.
Parking and breakfast are good too.

6/10

Pleasant

30 May 2026

Felipe

Convenient for Indy 500. Rooms recently renovated.

Partner

8/10

Excellent

30 May 2026

Katherine

This was a fine room for the price.

Partner

4/10

Poor

29 May 2026

Chelsea

My family and I were disappointed in our stay at The Fontana. Water took forever to get hot at night. Trash cans in the lobby were full. House keeping did not come during our stay and a floating shelf in our room was poorly installed (not directly attached to the wall) and fell off the wall. We did not attend breakfast so I cannot not rate the breakfast. Overall, would not stay here again or recommend.

Friends_and_family Family

8/10

Excellent

28 May 2026

william

AC, fridge, toilet, shower all worked well. Room and the hotel rugs were clean. Only knock was the parking lot seemed to always have a couple locals just loitering around. We had no problems, but in general most travelers would prefer not to have loiters.

Partner

10/10

Exceptional

28 May 2026

Brenda

Room was clean and cool. The hotel was clean and well maintained. Desk clerk was friendly and helpful.

Friends_and_family Family

6/10

Pleasant

28 May 2026

Steven D

The hotel was sufficient. Small things like a major crack in the door closure, so light from the hallway shined through the door jam all night long. And charging $10 for parking my car in an open lot seemed a little hidden and last minute. But we were only one night and it worked ok, in kind of a questionable neighborhood....or so it seemed.

Partner

8/10

Excellent

27 May 2026

Jamal

Overall we had a really good stay outside of the hotel was a little sketchy however the inside was very nice and accommodating staff was really great and work out room was really nice. We had a couple of issues with the air conditioning but the staff was excellent at assisting and trying to rectify any issues we had. Overall it was a great stay!

Family

10/10

Exceptional

27 May 2026

Kenneth

This is a very nice facility with lots of amenities. The suite was clean and there is a washer and dryer on site which was very handy as we were there for a 4-day weekend. There are a few minor little items that needed maintenance, but I informed the property management about these things and they listed each of them and said they would get right on them. There was nothing major. If you're looking for a place to stay in town for a special event like we did which was the Indianapolis 500. This is a great place to stay.

Friends_and_family Family

10/10

Exceptional

27 May 2026

Ratthaphong

Nice clean place for the price point. Would stay here again. Breakfast could be better but overall we really enjoyed our stay.

Business

10/10

Exceptional

26 May 2026

Tina

Nice stay

Family_with_children

8/10

Excellent

26 May 2026

Carrie

Everything was great except the breakfast was not great. Only sugary pastries and boiled eggs, not very many choices.

10/10

Exceptional

26 May 2026

Juaquin

Fast easy check in and friendly staff

Self

6/10

Pleasant

26 May 2026

Theresa

In a sketchy part of Indianapolis, but once inside, it’s a great hidden gem. Property needs some updating and cleaning, but overall, pretty nice place. Front desk staff is AMAZING!

Self

6/10

Pleasant

25 May 2026

DAN

The room was decently clean.
The “so-called” breakfast was basically not even a snack. We had to walk next door to the Marriott to eat. I should have just stayed there. No amenities to speak of.
The a place to sleep.

Family

6/10

Pleasant

25 May 2026

Matt

You can tell this hotel is going through a transition. The rooms were not the cleanest and the hallways are very dimly lit. If you look closely every door is beat up. One of our two rooms door chains was coming loose and the other had an A/C that was rattling very loud.

The staff was great and the continental breakfast was tasty.

I think once this hotel is affiliated with a brand again it will be a little better.

Business