Name: Indianapolis Marriott East
Address: 7202 E 21st St, Indianapolis, 46219, US

6/10

Pleasant

02 Aug 2026

Randy

Stay was very convenient. Most staff was very helpful and friendly.

The bathrooms had an odd layout and the decor in the rooms were not comfortable.

10/10

Exceptional

20 Jul 2026

Lindy

Miguel was absolutely exceptional! A very busy weekend and event was tended to phenomenally by staff.

Self

8/10

Excellent

19 Jul 2026

Jeri

The rooms were updated and clean, went to the hotel for a horror con. The staff was great

Partner

10/10

Exceptional

13 Jul 2026

TIMOTHY J

Property was in great shape !

Family_with_children

2/10

Poor

07 Jul 2026

Terra

4rooms in total were booked every room had a issue . My presidential suite had no air conditioning in bed room had to move to another room were the toilet didn’t work. 2 of the other rooms had nasty soap scum over shower heads and other room had issues with the TV working , no sound . Staff was helpful but not with a refund.

Family

8/10

Excellent

30 Jun 2026

Lynz

Very helpful and attentive breakfast server. Would be nice if it opened at 6:30 instead of 7 though. Very slow elevator.

Friends

8/10

Excellent

29 Jun 2026

Krista

If you stay in the suites on the pullout couch, be prepared for the freeway noise all night. Earplugs really help this, it’s just inconvenient. Also in the smaller rooms the ac is great and cools the room down in a hurry, however is extremely loud.

Family_with_children

10/10

Exceptional

28 Jun 2026

Dorann

The hotel has been updating the facilities and is well maintained. There is food available on the premises with a nice little bar area. Staff is friendly and helpful.

4/10

Poor

23 Jun 2026

Sharon

The paint was pealing in the bath room. The carpet looked dingy. Staff wasn't very helpful. The breakfast was $16.00. I could have eaten free at other hotels.

Partner

8/10

Excellent

21 Jun 2026

Stacy

Out dated .
Breakfast was extra

4/10

Poor

21 Jun 2026

Keah

Check in scheduled for 4pm, we arrived at 7:30pm only to not have a room ready. Although the gentleman at the desk was apologetic, we still had to wait about 30 minutes for a room. We then decided to grab a quick bite in the lobby restaurant, and waited about an hour for ice cold chicken wings. Service was so bad, and we ended up needing to go to a fast food restaurant to get food. It was a miserable experience. The hotel is under construction, but that shouldn’t affect the delays we experienced.

Family_with_children

10/10

Exceptional

19 Jun 2026

Alexander

Loved hanging in the lobby bar. Very friendly staff.

Partner

8/10

Excellent

17 Jun 2026

Cheryl

This was a great hotel for a family trip. The large common space was great! The bar staff was amazing and offered afternoon popsicles for the kiddos, which was a big hit!
The room we were in was great. A family member was in a different tower and it was confusing to get to his room.
We noticed that the pool area is not well maintained. The floor was pretty gnarly.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Melinda

The hotel was nice and staff were friendly. We had trouble getting into our room every time we left and tried to come back. Our keys would not work, we had to go down to the desk and have them reprogramed each time. It was very frustrating and nothing was done to try and look at it to fix it. We had 2 rooms and both had this issue. I know it happens occasionally at most hotels, but having to do it every time was not acceptable.

Friends_and_family Family

8/10

Excellent

14 Jun 2026

Barb

Room was clean, workout area was nice.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Jardunea

Great staff. Easy check-in and access to everything hotel was very nice! Room wasn’t bad, bathroom kind of small for price but overall 8/10 experience.

Partner

6/10

Pleasant

13 Jun 2026

Alex

Dirty, outlet didn’t work

8/10

Excellent

08 Jun 2026

Jonathan

Some construction and extra large location being a convention center.

Self

6/10

Pleasant

07 Jun 2026

Matthew

Hotel staff were super helpful even though expedia completely botched the reservation and were able to me my same room for another night when expedia changed my reservation without my consent.

Friends

8/10

Excellent

01 Jun 2026

Monica

Staff was helful

Family

10/10

Exceptional

31 May 2026

Atianna

Rooms were great! Staff very helpful, would stay again

Family

6/10

Pleasant

29 May 2026

Hillary

It was comfortable

Partner

6/10

Pleasant

26 May 2026

Debra

We stayed for the Indy 500. A few things...parking should be included in your stay. There was a personal Welcome message on the tv, but it wasn't my name...lol...There was bottled water in the room, but didn't explain if it was complimentary or not. We were there 4 days, and not once was our bedsheets changed. Air unit was very loud, but hotel was quiet. Beds were a bit hard. For a Marriott that recently had a renovation, not quiet up to what you would think. We will choose somewhere else next year.

Friends_and_family Family

8/10

Excellent

25 May 2026

Kathryn

We enjoyed the bars and bar staff. They also have nice, clean rooms with a great courtyard to enjoy in the evening. My only complaint is our TV wouldn’t connect so we weren’t able to use it

Partner

6/10

Pleasant

25 May 2026

Pete

Breakfast was terrible

Family

4/10

Poor

25 May 2026

Stephne

Went to Indy 500. Pre-Paid 65 for breakfast for two mornings. Hardly any food left first day. 40 min wait second day. Left without even ordering. One waitress and apparently one cook for whole hotel on a race weekend.

Pet

10/10

Exceptional

24 May 2026

kevin

Top notch. Great property and people.

Friends_and_family Family

8/10

Excellent

23 May 2026

Karen

The pool and spa were being redone. And they look like they’ll be nice. They were to open the weekend of Memorial Day 2026. The rooms are being updated. Nice gym and a yoga room. There’s continuous security driving around the parking area so it makes that area feel safe. And the staff is exceptionally friendly. I have stayed at very few hotels that actually have this kind of wonderful staff. The bar and restaurant area is very open and bright. Food was amazing for what I was expecting from a hotel.

Family

4/10

Poor

18 May 2026

LIEZL

Room is not clean, food at the restaurant not only

2/10

Poor

17 May 2026

Michelle

Air conditioner in the room was rattling and loud , people next door yelling until 1 am , front desk did nothing about it . The common areas check in , halls , etc. dirty and unkempt . Price did not match the quality

Partner

2/10

Poor

16 May 2026

Edmy

I payed the hotel then they took 50 more dallars the said they gonna sent it back they didn’t i spent 30 minit only!

4/10

Poor

15 May 2026

Janice

The sink was plugged when we arrived at 11 PM, couldn't be fixed until AM. We coaxed it open with a nail file. The noise (music, talking, running) after midnight prompted a call to the main desk. It continued 1/2 hr later, prompting a second call.

Friends_and_family Friends

2/10

Poor

13 May 2026

Chelsea

Arrived on a very busy Saturday to many guests sitting in the lobby with luggage. We were told housekeeping would not release rooms until 4pm. We waited for 1.5 hours from check-in in a line that wrapped through the lobby and out the front doors of the hotel. When we finally got to the desk I was told my room with two queens would still be a while but they could give me a room with one king bed. We were already late for the event we were scheduled to attend so I had to take the downgrade. An okay hotel with a nice location, but due to the inconvenience and absolute horrible management of a very busy day I will only stay here as a last resort. Really, really disappointing. Avoid if possible especially if you have a time constraints that will not allow you to spend your entire evening waiting to check in.

Family_with_children

2/10

Poor

11 May 2026

Kristin

We had count

6/10

Pleasant

11 May 2026

sandy

The property was OK. The rooms were clean the staff on my check-in was very professional and helpful. I would choose this hotel again.

Partner

2/10

Poor

10 May 2026

Jordan

Couldn’t check in because of their policies. Almost made us late to our concert wasn’t able to check in until around midnight. Staff was extremely rude. Demanding refund

Partner

10/10

Exceptional

10 May 2026

Hannah

Clean room, friendly staff

Partner

8/10

Excellent

10 May 2026

Hannah

Convenient location,Clean and served its purpose. The beds were slightly uncomfortable and the bedding was odd however housekeeping seemed to be overwhelmed due to the events taking place in the surrounding areas(Sold out rooms). Overall enjoyed our stay, would consider staying again!

Family_with_children

8/10

Excellent

10 May 2026

Billie

The stay was nice. The pillows were horrible flatter than a pancake. The breakfast buffet was good a fresh. Staff was very friendly. Noise level was always very high throughout most of the night.

Partner

10/10

Exceptional

09 May 2026

Russell

The staff was great both at check-in and the bar/restaurant area.
Pool and spa were clean and enjoyable
Room was clean as well.
Highly recommend

Friends_and_family Family

2/10

Poor

08 May 2026

Kristin

Our room didn’t have a fridge which was a problem because we brought food with us. The shower didn’t work so the maintenance guy had to come to our room and attempt to fix it. It actually fix it he needed to shut the water off and disassemble the unit so we couldn’t use the shower more than 1x before the problem came back. The heat vents rattled every time the heat cycles on which was often. The cook didn’t show up so there was no breakfast option both days and we were charged for it. Overall it was not a good experience. We won’t be back.

Partner

4/10

Poor

03 May 2026

Stacy

Hotel website stated they had a breakfast buffet but it was not available. They were short staffed and it took forever to receive utensils, a menu, and never had Hot coffee. The staff made it known to everyone that they only had one cook and it would be over 45 minutes before you would receive your food. Management needs to do a better job at managing staffing needs when you are running a large hotel.

Partner

10/10

Exceptional

01 May 2026

Monica

Bar ran out of ingredients for their advertised drinks but staff was accommodating and made it up to us. Breakfast was good. Nice lobby and attractive grounds. Room was clean. A dog show was going on during our stay and we heard barking at night but otherwise all was nice and calm.

Partner

8/10

Excellent

01 May 2026

Jay

Yes, we had breakfat at the Breakfest Bar. The food was fine and the service was very good. We provided a tip to the attendant for his good service and attitude. JJ

Partner

2/10

Poor

27 Apr 2026

Johnny

The styaff was great but had problems at check in with room assignment. Had three digfferent rooms and had to move.

Friends_and_family Family

10/10

Exceptional

27 Apr 2026

Michael

It was helpful to have the FDIC Shuttle schedule on display, however there was no a indication as to where the shuttle was picking up.

The Bartender service in the main bar was frankly inadequate, multiple times I waited more than ten minutes standing at the bar for a drink and did not receive any service, at one point the bar tender left the bar for a least 15-20 minutes leaving the bar unattended.

Business

4/10

Poor

26 Apr 2026

Marcia

Room smelled
Door wouldn’t open
Didn’t have the lock
Breakfast was a disaster, food took forever server was rude, eggs were gross, hair in my daughters food. French toast was soggy!

Friends_and_family Friends

10/10

Exceptional

24 Apr 2026

Marlynda

Breakfast was great! Hot tub nice

10/10

Exceptional

22 Apr 2026

Antonio

Great

10/10