Name: Red Roof Inn Indianapolis - Castleton
Address: 8110 Shadeland Ave, Indianapolis, 46250, US

6/10

Pleasant

15 Jul 2026

Mark

Ok

Family

2/10

Poor

04 Jul 2026

Natalie

If the room (#204) had been spotless I could overlook how run down it was. The sheets had to be changed due to them being stained. I didn’t use the blankets because they were also stained. The lamps were caked with grime and the room smelled like old cigarettes and chemicals. The sink faucet sprayed out in four separate ways due to it likely being completely clogged. I booked based on other positive reviews and have to assume my standards for cleanliness must be much higher than those who said this hotel was acceptable. If every other hotel wasn’t fully booked I wouldn’t have stayed.

Self

2/10

Poor

03 Jul 2026

penny

Absolutely filthy. The man at the desk said my room number out loud and then some strange man followed me out asking me if I was alone and repeated my room number and telling me I was close to his room. Unsafe and absolutely filthy.

Self

4/10

Poor

02 Jul 2026

Edward

Made reservation nearly two months in advance.2 Towels were small, thin and appeared soiled. Beds were not made over 3 days, I had to go to the front desk daily to exchange for clean towels. I DOUBT THAT THE ROOM WAS ENTERED OVER THE THREE DAYS. This is reflective of the thrift hotel industry ownership by the 3rd world. Quality of services are IGNORED.

6/10

Pleasant

02 Jul 2026

Barbara

the bathroom is in a dire need for upgrade, as well as the ac unit.

Friends_and_family Friends

2/10

Poor

29 Jun 2026

Thomas

The toliet seat in my room was broken. Notified the staff was still broken when I checked out. My room went two days without being serviced . I had to take my old towels down to the front desk for clean ones. I ran out of shampoo and again had to visit the front desk. If I was Hotels.Com I would suggest pulling this hotel from your listing. I would rate it one of the worst hotels I have ever visited.

6/10

Pleasant

28 Jun 2026

Paula

We just needed a place to change clothes, shower and sleep.
Water pressure in shower was adequate. Air conditioning adequate.
Bedding adequate and clean.
However lamps had burned out bulbs and were VERY dusty and sticky. Hair dryer on wall was very dusty so we didn’t use it.
Toilet bowl clean but dirty around base of toilet.
Front desk staff friendly and attentive however the front desk counter was sticky and dirty.
Overall, it served its purpose.
I wish them well and hopefully they hire cleaning staff who have experience in hotel room cleaning. It’s the little details that make a difference.

Partner

10/10

Exceptional

22 Jun 2026

Teddy

The room was clean the staff was cool

Partner

6/10

Pleasant

22 Jun 2026

Ashley

You get what you pay for. It wasn't super clean, but it wasn't awful either. Didn't feel super safe. We didn't really need the staff for anything, so can't really speak to that. Not sure I would stay again.

Family_with_children

4/10

Poor

19 Jun 2026

Tony

The room minimally clean. The door to the bathroom barely closed due to poor condition. The exterior of the facility was questionable.

2/10

Poor

18 Jun 2026

Tamala

Don't go here. It is absolutely disgusting.

Friends_and_family Family

6/10

Pleasant

31 May 2026

Kelvin Robinson

Was OK. No bed bugs or roaches.

Self

6/10

Pleasant

29 May 2026

Jacquelynn

The first room smelled of smoke and was dirty and in need of a thorough gutting and remodel. The reception found us another room which was cleaner but I would not stay at this hotel again.
It desperately needs to be upgraded inside and out.
I think the price was too high for the condition and quality of the rooms and location.

Family

4/10

Poor

29 May 2026

William

As soon as we walked in the room had a bad odor to it. Then we saw that there were urine stains on the comforter of 1 bed. To make matters worse there was other bodily fluids on the chair next to the bed! Stay away from this place.

Family

8/10

Excellent

26 May 2026

Catherine

Very clean traffic was excellent

Self

6/10

Pleasant

09 May 2026

John

I checked in at 1:30 AM on a Friday night and the place was quiet and the bed was comfortable and bathroom clean what more do you need when you plan on leaving at 8 AM

Self

4/10

Poor

29 Apr 2026

Marilyn

Yes the a/c unit seemed to be working although it was questionable by the looks of it.

Partner

2/10

Poor

09 Mar 2026

Ashley

Do not stay here. The property itself is extremely run down, and the rooms are beyond uncleanly. We were given dirty sheets, the room was unswept and not vaccummed (clumps of hair and dirt on the floor), and there were holes in the walls with toilet paper shoved into them. Save your money and stay somewhere else.

2/10

Poor

08 Mar 2026

Keanna

The bathroom tub was dirty, there was blood on the comforters, there was black marks all over the pillows.

Partner

4/10

Poor

25 Feb 2026

Rachel

Room wasnt clean, especially the shower that had grim and dirt on the floor

Self

6/10

Pleasant

14 Feb 2026

Jeffrey

It was cool

Business_and_leisure Family

4/10

Poor

12 Feb 2026

KendraChing

A lot going on in the parking lot

Business Pet

10/10

Exceptional

17 Jan 2026

Josh

Clean

6/10

Pleasant

15 Dec 2025

Kathy

Location is great, price decent for the property, had to stay one night due to weather. I felt safe until the next morning when the male house keeper decided to try to get into my room at 9 am and checkout was not until 11 am. I’m half naked and thank God I had the door jam engaged or he would have seen me. He made a quick knock but didn’t wait for the answer he just immediately started opening the door. I’m a travel agent and I would not advise a solo female traveler to stay there alone.

Self

8/10

Excellent

14 Dec 2025

Rosemarie

Floor was dirty. And there was a glass dinner plate under the cushion of the chair

Friends_and_family Family

6/10

Pleasant

12 Dec 2025

Amanda

The bathroom was not cleaned

Business

2/10

Poor

08 Dec 2025

Daniel

Room was dirty, no toilet paper. Stayed a couple hours and just ended up driving home after a sporting game.

10/10

Exceptional

04 Dec 2025

Theresa

Nice people

10/10

Exceptional

19 Nov 2025

Rene

Clean

Business

4/10

Poor

17 Nov 2025

Harry

Shower didn't turn on

6/10

Pleasant

15 Nov 2025

Mark

Very old hotel with cracked walls

Business Self

4/10

Poor

05 Nov 2025

Gary

Needs a lot of work , grimy

Leisure Partner

2/10

Poor

20 Oct 2025

Aaron

Couldn’t cancel and never showed up yet I am still charged the fee.

Self

2/10

Poor

04 Oct 2025

Christian

Room had aweful smell that made me sick in morning. Outside hotel looked rough and went down hill in quality. Ran so fast out of there in morning didnt even shower.

Business

8/10

Excellent

03 Oct 2025

richard

older hotel but good location for my needs

Business

2/10

Poor

21 Sep 2025

Nicole

The hotel was disgusting! The mattresses had so many old blood stains and bed bugs. I checked in and out the same day!

Leisure Family

10/10

Exceptional

19 Sep 2025

Debra

Great room

2/10

Poor

19 Aug 2025

Verified traveler

Dirty and uncomfortable

Self

2/10

Poor

12 Aug 2025

Marissa

Bed cover had stains on it. Smelled like smoke even though room said “smoke free” behind the table there was dust and crumbs left. The shower curtain was inside out. Overall a terrible experience. I had to go out and buy extra bedding sheets to put over the ones there.

Business Self

6/10

Pleasant

11 Aug 2025

Rachael

Ok for 1 night and just a bed

Electric outlets in room 1/2 didnt work. $100 deposit for room that cost $40. Drywall falling in the shower with you. Matresses were new and nice. Sheets were clean comforter stained. Smelled of gasoline. Staff was nice. Check out giy very nice and apologetic. Worked for a night stay where we just needed a bed for a few hours.

Friends_and_family Family

2/10

Poor

06 Aug 2025

Coady

Rooms stunk, bolts broken, cramped parking

Friends_and_family Family

6/10

Pleasant

06 Aug 2025

Brooke

The room was fine; they had the ac running in the room before we checked in so that was nice since it was 100* the day we traveled. Given it was a Saturday the hotel/parking lot was busy. Overall; enjoyed our stay here. It was very convenient to be near food and shopping.

Leisure Partner

2/10

Poor

05 Aug 2025

Samantha

False advertisement doesn't begin to cover this. The room was terrible. There were stains on the bed and bedding, the outlets were either broken or corroded, the showerhead was covered in something unidentifiable, the walls were chipping, the lights flickered and didn't stay on. It was disgusting and horrible. Not at all what the pictures showed or the description given on their website or Expedia's. Extremely upset. We refused to stay.

Leisure

2/10

Poor

04 Aug 2025

Zach

I will never stay here again.

Checked in around 945 pm, went straight to room. Opened the door and the room smelled like an ash tray. AC wouldn’t turn on. Shower head spewed water all over the bathroom while taking a shower. No water pressure in sink. Dust covering almost everything in the room. Cob webs throughout the room. Noticed stains on the walls. There was no battery in the smoke detector. Could hear everything from all the other rooms around us late in to the night keeping us up. I will never stay at this hotel again.

Friends_and_family Family

2/10

Poor

31 Jul 2025

Sanjeev

Found gnats flying in the room and restroom

Business Self

6/10

Pleasant

19 Jul 2025

Nicole

It is what it is…

We have stayed at the facility on multiple occasions and had great experiences. This time around it was meh, just ok. Our room mini fridge was leaking water due to the thick ice that had built up in the freezer portion. We told the front desk who assured us it would be replaced. I ended up defrosting the fridge and cleaning it. We came back from the concert and it had not been taken care of. I used a towel to clean up the water and it was black. Obviously the floors have not been mopped in I don’t know how long. Please wear shower shoes or socks.
Dust and hair in the bathroom floors. Carpet was dirty. Could have used a few more towels in the room. The beds needed bigger pillows than the toddler sized ones that were provided.
Smoke detector had no batteries.

Partner

4/10

Poor

18 Jul 2025

Stacy

I was simply, a dump. The building was old, and a lot of the residents seemed like they lived there. My first room smelled terrible. The carpet had not been vacuumed, and there was animal hair everywhere. I went to the desk and they offered me another room. The room was much better, and I stayed only because it was me alone, and not me and my wife. My wife would have wanted to leave immediately.

Business Self

10/10

Exceptional

22 Jun 2025

Marcia

Looks are deceiving

We were concerned when we pulled up to the front of the hotel because of the way it looked. But we were pleasantly surprised when we went in our room. The room was spacious and clean. The air conditioner worked great with the temp being 92 degrees. Check in was also great.

Friends_and_family Family

6/10

Pleasant

09 Jun 2025

Alexander

Non-smoking room smelled of cigarette smoke and a bit of pot. Definitely could use a remodel but servicable room if you need a cheap place to sleep

2/10

Poor

30 May 2025

Jessica

Really outdated and gross. Ceiling was falling in over the shower and pieces of it were laying in the tub. We laid on top of the blankets because the room was so nasty. You could tell the door was kicked in because all of the trim was broken and then just painted over. There was mold in the window sill above the AC and the room stunk of mildew. Walking up the stairs outside the platform leading to the second set of stairs sunk as you stepped on it, we were scared we were going to fall through. They require $100 deposit but I don’t know what damage you could do that would be more noticeable than the already poor condition of the building and room.

Friends_and_family Family

2/10

Poor

26 May 2025

Jeff

The property was in an overall safe area of town with the condition of the property. It needed vast renovations in our unit stunk of smoke and pet odor and we never in the four days we were there had a housekeeper come by to replenish or clean anything and had to go request towels every day the four days we were there

Business_and_leisure Friends

8/10

Excellent

17 May 2025

John

Indianapolis

Room was good for the pricing and they allow you to check in early for a fee-$30 ( got there at 6:30am. No stores to walk to, but room had fridge, microwave, and coffee maker. Next to freeway for easy car access.

Friends_and_family Friends

8/10

Excellent

06 May 2025

Lisa

Air conditioner was pretty noisy and stopped working randomly many times. The room was decently clean overall and the fridge worked fine. It was slightly difficult to find the turn in as there isn't really a sign. You get what you pay for, it was a cheap option for a stay.

Leisure Family

4/10

Poor

19 Apr 2025

Andrew

Noisy and dirty.

Leisure Self

10/10

Exceptional

15 Apr 2025

Melissa

Good people

Ive been here a while. No problems. Everyone from the owner to the front desk staff is great and has made my stay great. Any problems, questions or concerns have been addressed rapidly.

Friends_and_family Family

4/10

Poor

03 Apr 2025

Anthony

Not great

Business Partner

2/10

Poor

29 Mar 2025

Jewell

Don’t do it

this room was disgusting. We ended up having to switch rooms three times because all of them had issues. And then when we got to the register, he charged us an extra $125 for a holding fee that was never mentioned online and we are still yet to get back. If you could choose any other hotel, I implore you to do so. This hotel was absolutely disgusting.

Partner

2/10

Poor

20 Mar 2025

jarrell

Very out of date, strong smell of cigarettes

2/10

Poor

19 Mar 2025

Reshma

Room was full of cigarettes smell

8/10

Excellent

15 Mar 2025

Jeffrey

The entrance from shadeland is not marked. You have to go around another business to get there

2/10

Poor

15 Mar 2025

Diana

Room was smelly, door did not lock.

2/10

Poor

15 Mar 2025

Lindsey

People live at that hotel and walk around shirtless. The showers are disgusting and the bed had huge blood stains and a knife cut down it. Honestly would not be shocked if someone told me someone died in that room.

Leisure Pet

8/10

Excellent

10 Mar 2025

Stephen

Goid stay for the price

8/10

Excellent

07 Mar 2025

Jeffrey

Bathroom was dirty with used toilet paper behind the toilet. The bedding was stained in multiple places.

Leisure Family

2/10

Poor

28 Feb 2025

DAVID

The place was not pleasant nothing was wiped down the toilet had old pee stains and was cleaned before I got my room. I asked the staff to clean the room they told me to use toilet paper and to clean it I promise this is not a joke. The place itself was a joke never again will I stay at a place like that again poor service.

Business

2/10

Poor

26 Feb 2025

Aldrianna

The room was dirty, the walls looked disgusting and the room smelled like smoke. Booked a last minute room and the price was cheap but will never stay again because of the condition of the place.

Leisure Family

8/10

Excellent

18 Feb 2025

Chris

Was good except for the hot water was not working in my room. It started warm then went to luke warm, something probably wrong with water heaters.

Business

8/10

Excellent

14 Feb 2025

Lucretia

My stay was very praceful and the staff was very nice

Self

8/10

Excellent

10 Feb 2025

Chris

Good price

Price was good, staff was helpful, room was clean and comfortable.

Business

6/10

Pleasant

10 Feb 2025

Emily

They never refunded my deposit even after telling me on checkout they would. It has not been refunded to my card.

The staff were ok but the building needs maintenance. I had to be moved to a different room because either the key card or the door itself would not work.

The long term tenants are the ones who are not following leash regulations and not picking up after their dogs making the limitedly available grassy areas disgusting. Either the rules need to be enforced or the hotel needs to have someone going and cleaning that up because it’s a breeding ground for bacteria. Several other people there for the same dog event as me were appalled at how the long term tenants would just let their dogs rush out their rooms with no leash, crap, then go back. Meanwhile, we were careful with our dogs and cleaning up after them.

Business_and_leisure Pet

2/10

Poor

05 Feb 2025

CORY

All rooms (including non smoking) smelled very strong of smoke. My clothes even smelled of smoke when I left.
The towels were horrible. Could hardly get dry with them.

Business

4/10

Poor

02 Feb 2025

Christy

I had an issue with the clerk checking us in upon arrival, I did address the issue upon check out, and the manager was great about it. This is an older hotel, that has not been redone and does need a lot of maintenance. We felt safe, so that’s not an issue, but there is a long list of repairs needed

Business_and_leisure Friends

4/10

Poor

28 Jan 2025

Kirstin

This place is a dump

Floor in the room were disgusting how to clean them myself. Also the hotel kept deposit because \"the bed sheets were too dirty\". Even though i know for a fact the looked the same when we got the room .

Partner

2/10

Poor

05 Dec 2024

Philip

Unkept. Hole the tub. Smelled of smoke

Business Self

2/10

Poor

15 Nov 2024

David

Room was not clean. Door lock did not work properly. Pictures do not match what the rooms actually look like.

2/10

Poor

09 Nov 2024

Jennifer

Stay away

Checked out after discovering that the place was a dump and the room reeked of weed and smoke

Friends_and_family Family

6/10

Pleasant

08 Nov 2024

Joshua

Door to the bathroom was loose, stairs going up to the second level had broken boards. The staff were very helpful and the rooms were very clean. Lots of places to eat nearby and very easy to get to main attractions in the city. I would stay again.

Leisure Family_with_children

2/10

Poor

05 Nov 2024

Svetlana

Never again. Dirty. Smells bad. Cockroaches. Hair in the bed and shower. This whole building just needs to be gone and completely rebuilt. The only good thing about this place was a front desk clerk. The room was overpriced because of a Swift concert! They should have known better to do so..we should have known better to do more research before hand

Friends_and_family Family

4/10

Poor

04 Nov 2024

Kerry

We did not except luxury at this hotel but the cleanliness was poor. The only saving grace was the sheets appeared to be clean. We asked for additional towels and were told we needed to return the dirty ones first. After reminding them we have 4 people not 2 they did bring more. We actually didn’t even use them to shower because of the condition of the bathroom. Each night we returned there was a strong smell of marijuana in our room. I call the front desk because I wanted to make sure I was charged the $200 smoking fee. He came right down to the room and told us everything was fine and it was OK. While the facility itself was below average the staff was friendly.

Friends_and_family Friends

2/10

Poor

03 Nov 2024

Jeff

These employees of this hotel are rude, untruthful and don’t know the meaning of customer service!!

Business_and_leisure

6/10

Pleasant

03 Nov 2024

Javon

Room was terrible

4/10

Poor

26 Oct 2024

Bo

The first room we got toilet was not flushed from the last guest and broken, second room was better but furnitures were not in good condition, broken and chips, the whole night the toilet made strange noise

Business Partner

8/10

Excellent

24 Oct 2024

Leroy

Needs better signage to enter motel lot from street. The beds and bedding were fine, but pillows definitely need replaced. The chair at desk area was very old, vinyl was pealing off and unsafe to sit in. A coffee pot would be appreciated in the room, rather than a hair dryer! Water pressure at sink was almost nonexistent, although in tub the pressure was fine. The bathtub was stained and needed cleaned. I understand the room/motel is a low rated one, but really I wish the owners would take more pride in thd property! Most likely not to stay there again,unfortunately there wasn't any other options of rooms in the area.

4/10

Poor

05 Oct 2024

Verified traveler

Horrible check in experience

Place was ok. Low budget & offered the bare minimum. Charged high security deposit. Desk clerk/manager was rude. He kept asking if I had pets. I sd NO. He asked if I had cat. He asked if I had dog. No pets, I explained room for adults. A US soldier. He sd I dont care who it's
for. I explained I already paid for room for humans and I don't have pets.
Then he sd OK then U can stay. The crazy thing is this location takes pets and charges a deposit and pet fee so I don't understand what the issue was. We had just gotten off a plane and didn't have pets which I explained to him

Friends_and_family Friends

6/10

Pleasant

19 Aug 2024

F

Reported an issue with front office about leak, was advised by management if we said anything else about. A leak we would have to leave. Maintenance said he fixed issue all he done was caulked around tub however we have video and pics of issue that was never resolved. Also asked double bed during atya and was told we stick with one Queen bed. A couple staff members were very nice however management very rude , disresp ctful, don't care about guest issues or what damage to guest property occurs but I'm already begin legal action

Business Family_with_children

4/10

Poor

12 Aug 2024

Henry

The bathroom door didn’t sit properly in the frame so the door couldn’t close, let alone lock, and the wet towels from the previous guest(s) were still in the room

2/10

Poor

08 Aug 2024

David

Our non-smoking room smelled like smoke. I was coughing all night long. There were homeless people in the parking lot. There was a man peeing between the sheds that were in the adjoining Lowe’s parking lot. Did not feel safe and did not get much sleep.

2/10

Poor

05 Aug 2024

RODESSA

We booked for non smoking room but we got a room smells like smoke. And they are asking for $100 deposit.

4/10

Poor

03 Aug 2024

Juan

very bad, receptionist with no skills it all

Business

2/10

Poor

27 Jul 2024

christopher

Avoid at all costs

Business_and_leisure Family

2/10

Poor

26 Jul 2024

Tammie

The room was not very clean and people smoking weed in the parking lot outside our door wasn’t great either. Just glad we woke up and our car was still there untouched. Won’t be staying at this property ever again

Business_and_leisure Friends

2/10

Poor

21 Jul 2024

Amanda

This motel was a joke. It was the most disgusting thing I have ever seen in terms of a place to stay. We tried to check in at 9:30 PM and they told us that the room wasn’t ready yet, when check-in was at 3 PM. They told us to give them 20 minutes and they would have a room ready. In less than five minutes he called us and told us it was ready. Got to the room. Floors had not been swept. The shower had not been clean. The bedsheets had not been changed. There were bugs in there. There was a spray on the wall that smelled of a heavy perfume to try and cover up the smoke scent is what I believe. We picked up our stuff and went to a nearby hotel and didn’t even bother staying.

Leisure Friends

6/10

Pleasant

21 Jul 2024

Verified traveler

Better than nothing

This was not our first choice, by far. But Indianapolis was very busy with races at the racetrack. We needed somewhere to stay. Red Rood Inn was only ok, and I hope we never need to make this choice again.

Partner

4/10

Poor

20 Jul 2024

Mohammed azhar

Good experience with staff but didn’t liked property

Leisure Friends

2/10

Poor

16 Jul 2024

Tonyae

Terrible experience I will never come back

6/10

Pleasant

15 Jul 2024

Venu Gopal Reddy

.

2/10

Poor

10 Jul 2024

Brent

Bathroom was filthy the sink in the room barely any running water. No desk chair to sit in no phone in the room overall I paid $64 a night. It should've been $44 a night if not less.

Leisure Self

2/10

Poor

08 Jul 2024

Elena

Paid earlier checking fee $35 plus the Indian owner didn’t give me deposit back 100$ . The room was nasty with insects in it . I will never come back there again. Worst motel

4/10

Poor

03 Jul 2024

Allie

Hotel was decent. Only had one pillow a piece for my husband and I. I asked for another one and they wouldn’t give us one. There were stains and burn holes in our sheets and comforter. They gave us the room under the stairs so it was a little noisy. Would not stay again.

Partner

2/10

Poor

02 Jul 2024

Donald

avoid this place

Homeless loitering outside the room, lock on door was broken, bed linen was dirty

Partner