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Sheraton Indianapolis Hotel at Keystone Crossing
Indianapolis - IN · United States
8787 Keystone CrossingView location
9.0/10Excellent1,416 Reviews
Cleanliness9.2/10 9.2
Service9.2/10 9.2
Comfort9.0/10 9.0
Condition9.0/10 9.0
Amenities9.0/10 9.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sheraton Indianapolis Hotel at Keystone Crossing
Connected to a shopping center, the Sheraton Indianapolis Hotel at Keystone Crossing offers upscale accommodation and convenient access to local attractions. Enjoy recreational facilities, including an indoor pool and fitness center. Well-appointed rooms feature refrigerators, flat-screen TVs, and pillowtop beds with premium bedding.
Dine at the Keystone Cafe, or take advantage of room service. A business center and meeting rooms are also available.
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When you stay at Sheraton Indianapolis Hotel at Keystone Crossing in Indianapolis, you'll be connected to a shopping center, within a 15-minute drive of Fashion Mall at Keystone and Indiana State Fairgrounds.
This hotel is 12.3 mi (19.9 km) from Lucas Oil Stadium and 12.4 mi (20 km) from Gainbridge Fieldhouse. Make yourself at home in one of the 395 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding.
Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Indianapolis?
This hotel has 7344 square feet (682 square meters) of space consisting of a conference center and 29 meeting rooms. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
21
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Guests will receive an email with special check-in instructions
LGBTQIA+ friendly
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 50 per stay
We have included all charges provided to us by the property.
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You need to know
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Special Instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
21
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Optional fees
- Fee for full breakfast: approximately USD 25 per person
- Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
- Self parking fee: USD 20 per day
- Valet parking fee: USD 29 per night (in/out privileges)
- Late check-out fee: USD 75 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
English
Spanish
Nearby attractions
Fashion Mall at Keystone
0.2 km / 0.1 mi
Castleton Square
4.7 km / 2.9 mi
Dave & Buster's
4.9 km / 3.1 mi
Kindred Hospital Indianapolis North
5.2 km / 3.2 mi
Woodhouse Day Spa
6.1 km / 3.8 mi
Glendale Town Center
6.3 km / 3.9 mi
Community Heart And Vascular Hospital
6.8 km / 4.3 mi
Congressional Medal of Honor Memorial
6.9 km / 4.3 mi
Community Hospital North
7.1 km / 4.4 mi
Indianapolis Art Center
7.1 km / 4.4 mi
Holliday Park
7.7 km / 4.8 mi
St. Vincent Indianapolis Hospital
7.7 km / 4.8 mi
Monon Community Center Waterpark
7.9 km / 4.9 mi
The Historic Ambassodor House & Heritage Gardens
8.2 km / 5.1 mi
Allied Solutions Center for the Performing Arts
8.9 km / 5.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 383
- hotel
- City centre
- Bus/Train station
- Airport
- Beach
- Golf course
- Entertainment Area
- Wheelchair-accessible
- Car parkExtra charge
- GarageExtra charge
- 24-hour reception
Show 42 more facilities & services
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international calls
- Valet parkingExtra charge
- Room service
- Laundry service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Smoke detector
- Hotel safe
- Lift access
- Newspaper standExtra charge
- Shop
- Terrace
- Gym
- Luggage room
- Dining area
- Clothes dryer
- Towels and bed linen
- Café
- Bar
- Restaurant
- Non-smoking area
- Banquet hallExtra charge
- Breakfast room
- Conference room
- Meeting room: 29
- Audio-visual equipment rentalExtra charge
- Sun loungers
- TV lounge
- Hot tub
- Breakfast
- Hot breakfastExtra charge
- Breakfast and dinnerExtra charge
- Gluten-free mealsExtra charge
- SnacksExtra charge
- Non-smoking establishment
- Minimum check-in age: 21
- Credit card is compulsory as a deposit, no deposit in cash is accepted
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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Room CLASSICRoom • CLASSICROO.AS
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Room CLASSIC
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: ROO.AS
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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APARTMENT STANDARDAPARTMENT • STANDARDAPT.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
APARTMENT STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- APARTMENT
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: APT.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room TWO DOUBLE BEDSRoom • TWO DOUBLE BEDS • 1 Bedroom • 33 m²ROO.2D
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room amenities
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Hairdryer
- TV
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Room TWO DOUBLE BEDS
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 33 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- 2 × Queen-size bed 150-154 width, Double bed 131-150 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: ROO.2D
Room amenities
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Individually adjustable air conditioning
- Individually adjustable heating
- Safe
- Hairdryer
- TV
- Desk
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: QUA.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE Accessible Executive roomDOUBLE • Accessible Executive roomDBL.H6-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Executive room
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE Accessible Executive room
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible Executive room
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE EXECUTIVE TWO QUEEN BEDSDOUBLE • EXECUTIVE TWO QUEEN BEDSDBL.2Q-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE EXECUTIVE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVEQUA.EJ-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EJ-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE CLUB KING BEDDOUBLE • CLUB KING BEDDBL.CB-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE CLUB KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- CLUB KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.CB-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Room RUN OF HOUSE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- RUN OF HOUSE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.RO
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE GUEST ROOMQUADRUPLE • GUEST ROOMQUA.GR
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE GUEST ROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- GUEST ROOM
Adult and child limits apply within the room's total guest limit.
Room code: QUA.GR
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Double or Twin CAPACITY 2
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- CAPACITY 2
Adult and child limits apply within the room's total guest limit.
Room code: DBT.C2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room EXECUTIVERoom • EXECUTIVEROO.EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Room EXECUTIVE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
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DOUBLE EXECUTIVE KING BEDDOUBLE • EXECUTIVE KING BEDDBL.EJ-KG
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
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Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-KG
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
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SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
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Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
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Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
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Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
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DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST-1
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SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG
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Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
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SUITE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-KG
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
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DOUBLE GUEST ROOM KING BEDDOUBLE • GUEST ROOM KING BEDDBL.GR-KG
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
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Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE GUEST ROOM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- GUEST ROOM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.GR-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
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Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE AccessibleSUITE • AccessibleSUI.H6-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
SUITE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: SUI.H6-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE QUEEN BEDDOUBLE • EXECUTIVE QUEEN BEDDBL.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room EXECUTIVE KING BEDRoom • EXECUTIVE KING BEDROO.EJ-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Room EXECUTIVE KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- EXECUTIVE KING BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.EJ-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
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Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 365 m²ROO.KG
Room overview
Non-smoking room- Room size
- 365 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Desk
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
Room KING SIZE BED
Room photos
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Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 365 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: ROO.KG
Room amenities
- Hairdryer
- Desk
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Centrally regulated air conditioning
- Tea and coffee making facilities
- TV
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE EXECUTIVE QUEEN BEDQUADRUPLE • EXECUTIVE QUEEN BEDQUA.EJ-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE EXECUTIVE QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EJ-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE EXECUTIVE 2 DOUBLE BEDSDOUBLE • EXECUTIVE 2 DOUBLE BEDSDBL.2D-EJ
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
DOUBLE EXECUTIVE 2 DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- EXECUTIVE 2 DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D-EJ
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE EXECUTIVEQUADRUPLE • EXECUTIVE • 1 Bedroom • 34 m²QUA.EJ
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Desk
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySheraton Indianapolis Hotel at Keystone Crossing
QUADRUPLE EXECUTIVE
Room photos
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Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 34 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- QUADRUPLE
- View / characteristic
- EXECUTIVE
Adult and child limits apply within the room's total guest limit.
Room code: QUA.EJ
Room amenities
- Desk
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- TV
- Tea and coffee making facilities
- Centrally regulated air conditioning
- Hairdryer
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Guest reviews
What other guests saying about Sheraton Indianapolis Hotel at Keystone Crossing
100
reviews shown
James
Excellent room and facilities.
Melanie
The room was nice and clean. The walls are extremely thin though, so you could hear everyone. There were kids running up and down the hall at midnight so that was fun.
Ineye
Great location!
Christine
The hotel itself is located in a wonderful location. It connects the very nice mall in Keystone.
The hotel itself was in good condition. They seemed a bit shortstaffed.
The problem that I incurred was that I was supposed to have a room with a king size bed, and a queen sleeper sofa. We ended up with a room with a queen size bed, and no sofa. Also, the air-conditioning unit was not working very well and it took about 10 hours to cool the room. I also thought that we were supposed to get vouchers for breakfast, but they said we didn’t have any.
So, maybe there was just a mixup that doesn’t usually happen, but it definitely tainted our view of the place. With property itself is very nice and in a great location.
The hotel itself was in good condition. They seemed a bit shortstaffed.
The problem that I incurred was that I was supposed to have a room with a king size bed, and a queen sleeper sofa. We ended up with a room with a queen size bed, and no sofa. Also, the air-conditioning unit was not working very well and it took about 10 hours to cool the room. I also thought that we were supposed to get vouchers for breakfast, but they said we didn’t have any.
So, maybe there was just a mixup that doesn’t usually happen, but it definitely tainted our view of the place. With property itself is very nice and in a great location.
Katherine
Clean room. Trash inadequate inside room. Fridge barely kept anything cold. Sofa sleeper maybe comfortable for kid under 100 lbs mattress so thin. TV had lines on the screen. Laundry inadequate for the number of sports teams they host, to only have 2 washer and dryers the same amount a motel with under 100 rooms has is inadequate.
Needs a little updating to demand this payment for a stay.
Needs a little updating to demand this payment for a stay.
Ann
The staff friendly and the room was very clean.
Heather
The internal bridge linking the hotel to the mall was a pleasant surprise
Alain
Very luxury place , nearby everything
Scott
Yes
Dominique
Nice place to stay
Kellie
I loved that the hotel was connected to a huge mall.
Tristan
Room and amenities were great. Local
To shops and some restaurants
To shops and some restaurants
Andre
Greedy valet parking instead of allowing handicap parking
Ernest
Clean
Roger A.
Close by big shopping center.
Marcela
The staff The staff were incredibly kind and welcoming, and the breakfast was alright. The proximity to the mall, almost sharing the same complex, made all the difference.
garrett
Not worth a review I paid double compared to everybody else and they wouldn't accommodate me even for free breakfast
Hope
I would've enjoyed free coffee
Julie
The front staff was very helpful.
Mary
This was great location, close to many stores, restaurants etc. The hotel is older, but rooms are clean. We had a problem with our bathroom sink not draining and the showered not working, and the management on duty had the problem fixed within a few hours. Overall, a very nice stay.
joshua
Great stay
Buford
Too expensive.
Gregory
convenient to shops and resturants
Wyatt
Great spot, connected to the mall.
Brandon
Great place to stay
Sanford
The hot tub was not operational. Self parked ng and valet parking both require payment. Room was small but comfortable.
Breakfast was good especially with Roberto as our waiter and Will in valet parking was great.
Breakfast was good especially with Roberto as our waiter and Will in valet parking was great.
lee
Would’ve liked complimentary coffee
Pawel
The rooms were very clean and the hotel amenities were great. The breakfast had many options and was delicious.
Octavia
I always travel alone here this hotel is always clean and comfy.
Jordan
Clean room, felt safe, and staff was very informative while being friendly
Lanisha
Great stay!
Susan
The room and bathroom were too small.
Chad
Accesible to all downtown attractions.
Adrian
Found a few bugs roaming around and Shower and sink wouldn't drain on the first night and just got worse the longer we stayed.
Patty
Upon check-in at 3pm I was told a room was not ready. I sat close by the front desk and waited and witnessed 2 other groups of people get thru rooms and keys. I then returned to the front desk questioning why I was told to wait and was then given a room. Frustrating and not acceptable. I also paid for parking and my room key was not coded for the garage. The girl that helped me at the front desk just seemed to have an attitude with me from the very beginning of our interaction. She must of been having a bad day.
Tonya
I loved the courteousness, friendliness and professionalism of the young lady that checked me in.
Laqwesha
I really enjoyed my stay with Sheraton. The room was clean, hotel staff was very friendly, and the location is unbeatable. My only issue was my room was near the stairway, and it was a bit noisy at times. Otherwise, it was a great stay! I will definitely return in the future!
Lauren
I absolutely loved this property. The only negative was being overcharged at the gift shop and for parking. The front desk staff gave me the proper number to call to get it taken care of. I would definitely stay here again.
Derrick
Best hotel ever from management to housekeepers everyone was so nice and friendly I will be revisiting here alot more
Jaelyn
Loved my stay. I was there for 3 days and had a great experience. Will be staying here again next time I’m in town
Enas M
Its clean and located next to many attractions
Scott
Beware the bogus $20 parking fee hidden in the fine print. Parking is behind the hotel and apparently the $20 fee is only for the first couple of rows. The woman at the desk didn't share that info. There are hundreds and hundreds of free spots around Keystone at the Crossing so $20 is just a cash grab. We had a room with 1 king bed at the end of the hall. It was tiny and the bathroom vanity barely had room for a toothbrush. These would be the rooms ending in 01 such as 801. The smoke alarm made a slight ticking noise all night which drove me nuts when I couldn't fall asleep.
TRINETTE
I’ve been visiting this locating for the 6 months for my Convention with the Amvets and have been happy one every visit
Rick Hanna
The room smelled like cigarette smoke. Not a big deal it cleared out after a few hours. I don't think the pool heater was working while we were there for the weekend. Not big deal.
The room was clean, the whole place was clean! Excellent staff. I would stay here again!
The room was clean, the whole place was clean! Excellent staff. I would stay here again!
Anthony
It was a perfect stay for the Indy 500!
Roshdi
The convenience of the mall connected to the hotel and the valet
Sade
I loved it
Ryan
Everything was great
Caleb
Stayed here twice now and both times the rooms were clean & spacious and both times the staff were super nice.
Sanjaykumar
Bad room service I ask for extra towel and blanket we never received called twice to guest service still not received requested amenities.
Nathan
It's connected to the Mall. The rooms are clean. Don't plan on having a nice view. The windows are so dirty you can't see outside.
Alana
I have been coming to this hotel for years. It is wonderful. It is a wonderful place for a girls getaway as it is attached to a great mall.
Tracie
I did not eat breakfast
Gage
Great location. You can walk to the mall without going outside but the rooms smelled and bathroom needed updating. Also it cost $20 a day to park
Destiny
Clean room ! Staff was great ! Thank you
MATTHEW
Yes and yes.
Dan
The registration person was bothered by our very existence. Sent us to a smoking (pot) room.
We came down to switch rooms and he ran to the office as we got off the elevator.
They then said they were going to comp the parking for the smelly room. The parking was a hidden charge. Two days after we checked out we received an additional $50 charge for hod knows what. No email or text. This hotel is unkempt and run by scammers. Worst hotel experience I have had ever. Sad for the brand and an insult to Indianapolis.
They did not comp the parking
We came down to switch rooms and he ran to the office as we got off the elevator.
They then said they were going to comp the parking for the smelly room. The parking was a hidden charge. Two days after we checked out we received an additional $50 charge for hod knows what. No email or text. This hotel is unkempt and run by scammers. Worst hotel experience I have had ever. Sad for the brand and an insult to Indianapolis.
They did not comp the parking
Bryant
My heat didn’t work had to put my clothes back on to stay warm and the staff member hollered at me as I was trying to check in
Candace
Great location! The room needed some repairs but we had a nice view and it was clean
dennis
We were happy with the whole experience
Alanis
Room was super clean and bartender was nice. However, at the bar some people had too much to drink and began acting weird, but since they were regulars they weren’t asked to leave. I would have appreciated them being asked to leave. My bartender was super nice tho, an Indianapolis native!!
karim
Yes, great.
John
Great location for shopping and dinning
Colleen
Elevators extremely slow. Rooms very loud where you can hear people in rooms next to you
Krista
My room was clean and it was close to an event I attended
Emily
The room was cute with a view if the city! It was cozy for my husband and I and pur 2 children. The kids loved the pool! It was a little cold being that it was a inside pool but we managed!
Teresa
Nice stay. Hotel needs to be updated. Windows old and foggy.
Tandalla
Great location and staff
Karen
I enjoyed my stay. The hotel was clean and the bed was very comfortable. I had absolutely no issues and would stay here again.
Justin
Enjoyed the Starbucks in the lobby. Also free regular coffee and muffins. Nice to be connected to mall and parking.
Julie
Clean. Friendly
Uri
Great gym. Clean, comfortable, nice lobby set-up
Kandice
Great experience
Teresa
This Sheraton is conveniently attached by an interior walkway to the Fashion Mall at Keystone, full of shops and restaurants.
My biggest praise is that I requested, at registration, a quiet room, and was so very pleased with how very peaceful my overnight was. Thank you!
My biggest praise is that I requested, at registration, a quiet room, and was so very pleased with how very peaceful my overnight was. Thank you!
amy
Great hotel! Beat one in indy
Blain
Awesome stay! The Sheridan exceeded expectations- clean, comfortable, and great location. Would definitely book again 👍
Holly
Comfortable bed. Clean room. Good sized rooms. Nice that it’s connected to the mall. You can park and not have to worry about leaving.
Diane Marie
clean
Lindsey
The bed was broken and we didn’t know until right when going to bed. It was broken enough it should have been noticed.
Mohammed
Someone opened the door in the morning while we're sleeping.
Dewayne
Great
Latasha
Room was spotless & Staff was extremely helpful nice and accommodating!
Eleanor
The only complaint I have was that it was so cold in the restaurant and lobby. Almost like the heat was not on at all!
Paula
Room was clean, staff was awesome! Loved the space down in the lobby, great for meeting with a group!
Dominique
Yes
Mahogany
Yes
Jerrica
Great!
Terriane
Everything was Great!!!
Matthew
Enjoyed the suite.
Thomas
Stains on sheets, the smell of cigarette smoke in the elevators, and no air conditioning in the room. Had to cancel the reservation after two days and book with another hotel where we finished our trip.
Brandy
Yes
Angela
Everything was great
Brandon
The Rome didn’t have hot water
Allan
Clean room. Courteous staff.
Michael
Yes
Charles
Great hotel!
Brooke
I love this place. Been staying here for 15 years!
Timothy
M
Daniel
Not used
Melissa
We are staying one night. So far it has been great. Very clean and beautiful
Location & surroundings
Sheraton Indianapolis Hotel at Keystone Crossing
8787 Keystone Crossing, Indianapolis, United States
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Sheraton Indianapolis Hotel at Keystone Crossing
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