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Comfort Inn Indianapolis North - Carmel

Indianapolis - IN · United States

10290 Pennsylvania ParkwayView location

7.4/10Very good1,003 Reviews
Cleanliness7.4/107.4
Service8.2/108.2
Comfort8.0/108.0
Condition7.0/107.0
Location8.4/108.4
Neighborhood8.4/108.4
Value8.0/108.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Comfort Inn Indianapolis North - Carmel

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. Behind every great day is a great night at the Comfort Inn Indianapolis North - Carmel hotel in Indianapolis, IN.

Our hotel is near attractions like the Indianapolis Motor Speedway, Lucas Oil Stadium, Bankers Life Fieldhouse and the Indiana State Fairgrounds. Take advantage of our free hot breakfast, free WiFi, guest laundry facilities. Guest rooms include flat-screen TVs, hair dryers, coffee makers, microwaves, desks, irons and ironing boards.

Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.

Read more about this hotelShow less

Located in Indianapolis, Comfort Inn Indianapolis North - Carmel is within a 15-minute drive of Fashion Mall at Keystone and Butler University. This hotel is 13.4 mi (21.5 km) from Gainbridge Fieldhouse and 13.4 mi (21.6 km) from Lucas Oil Stadium.

Make yourself at home in one of the 80 guestrooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment.

Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Indianapolis?

This hotel has 1320 square feet (123 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Popular amenities

Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Utility fee: USD 2.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Due to nearby construction, the hotel will no longer be accessible via Meridian St. Guests will be required to access the hotel via Pennsylvania Pkwy.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Riley Hospital for Children at IU Health North Hospital 3.4 km / 2.1 mi
IU Health North Hospital 3.4 km / 2.1 mi
Monon Community Center Waterpark 3.5 km / 2.2 mi
Franciscan Health Carmel 4.4 km / 2.8 mi
Booth Tarkington Civic Theatre 5.8 km / 3.6 mi
Allied Solutions Center for the Performing Arts 5.9 km / 3.7 mi
Carmel Christkindlmarkt 5.9 km / 3.7 mi
Woodhouse Day Spa 6.1 km / 3.8 mi
Fashion Mall at Keystone 7.1 km / 4.4 mi
Carmel Visitor Center 7.1 km / 4.4 mi
Museum of Miniature Houses 7.1 km / 4.4 mi
Indianapolis Art Center 7.4 km / 4.6 mi
St. Vincent Indianapolis Hospital 7.4 km / 4.6 mi
Holliday Park 8.9 km / 5.5 mi
Clay Terrace 10.4 km / 6.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Room serviceExtra charge
  • Laundry service
  • Lift access
  • Terrace
  • Gym
  • Newspapers
  • Clothes dryer
  • BarExtra charge
Show 8 more facilities & services
  • Smoking areaExtra charge
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 1
  • Breakfast
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Comfort Inn Indianapolis North - Carmel

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 28 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable5 photos

    Comfort Inn Indianapolis North - Carmel

    SUITE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDS • 1 Bedroom • 28 m²SUI.2Q
    SUITE TWO QUEEN BEDSPhoto unavailable3 photos

    Comfort Inn Indianapolis North - Carmel

    SUITE TWO QUEEN BEDS

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Comfort Inn Indianapolis North - Carmel

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Comfort Inn Indianapolis North - Carmel

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Comfort Inn Indianapolis North - Carmel

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²SUI.2Q-NM
    SUITE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Comfort Inn Indianapolis North - Carmel

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Room amenities

    • Microwave
    • Hairdryer
    • Fridge
    • Tea and coffee making facilities
    • Wake-up service

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE TWO QUEEN BEDS NON SMOKINGQUADRUPLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 28 m²QUA.2Q-NM
    QUADRUPLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable3 photos

    Comfort Inn Indianapolis North - Carmel

    QUADRUPLE TWO QUEEN BEDS NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2Q-NM

    Room amenities

    • Hairdryer
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Wake-up service
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Comfort Inn Indianapolis North - Carmel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Comfort Inn Indianapolis North - Carmel

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q-1

    Photos are not available for this room type.

    Comfort Inn Indianapolis North - Carmel

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 28 m²SUI.NM-1
    SUITE NON SMOKINGPhoto unavailable5 photos

    Comfort Inn Indianapolis North - Carmel

    SUITE NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM-1

    Room amenities

    • Wake-up service
    • Hairdryer
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Desk

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 28 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable3 photos

    Comfort Inn Indianapolis North - Carmel

    DOUBLE NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Desk
    • Wake-up service
    • Tea and coffee making facilities
    • Microwave
    • Fridge
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 6 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable3 photos

    Comfort Inn Indianapolis North - Carmel

    DOUBLE KING BED NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Desk
    • Wake-up service
    • Wi-fi
    • Fridge
    • Hairdryer
    • Tea and coffee making facilities
    • Microwave

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Comfort Inn Indianapolis North - Carmel

7.4
Very good
1,003 Reviews
Cleanliness
7.4 /10
Service
8.2 /10
Comfort
8.0 /10
Condition
7.0 /10
Location
8.4 /10
Neighborhood
8.4 /10
Value
8.0 /10
Amenities
6.4 /10
100 reviews shown
6/10
Pleasant
24 Jul 2026
Brandi
Not the greatest of places to stay. Our room was clean and the pool area was nice. Breakfast was so so, nothing to be excited about. At first sight the place looks rough and institutional like. Elevators did not work. We couldn't enter the building thru the side doors. The only working ice machine was on the 3rd floor. Only 2 working outlets in the room. But the worst part was, our toilet got plugged and we called down to the front desk to have somebody come unplug it and we were told\" oh, we don't do toilets, come to the front desk and we will give you a plunger and we can get it yourself\" We were unable to get it unplugged and it took them about 10 hours so housekeeping to get it unplugged. Also, we asked for our room to be cleaned everyday, but that didn't happen. We used the same towels our entire stay! The staff could be a little friendlier as well
10/10
Exceptional
20 Jul 2026
Dena
The elevator was broken
Family
4/10
Poor
20 Jul 2026
Benjamin
Hotel was in shambles. Elevator did not work and the lobby and hallways looked like a stampede of cattle went through. Holes in the walls, every ceiling tile was stained, the side door glass was shattered, and the dining area was not cleaned after breakfast. Our room keys also stopped working several times during our stay and the place kind of smelled.

The older guy and the blonde girl at the front were very polite and seemed to be trying their best with the situation though.

So it was pretty cheap, but I definitely got what I paid for (probably less).
Family_with_children
2/10
Poor
19 Jul 2026
Lucas
Soon as he walked in the front door, all you could smell was a wet, musty smell. Elevators didn’t work going up the stairwells you see mold in the stairwells got to the room room smelled musty moldy couldn’t get in the room had to get switched rooms. Internet going in and out breakfast late not good.
Family_with_children
6/10
Pleasant
19 Jul 2026
James
It was ok all gonna say. Our door could only be opened by a master key. So every time we wanting in out room we had to walk down stairs because elevators didn’t work to get a key to open door. But room was nice and clean. But with a bad knee I’m not gonna stay there again.
Family_with_children
2/10
Poor
18 Jul 2026
Diann
The elevators were out-of-service. The indoor pool was closed. There looked to be dried blood on the walls and ceiling of the stairwell. The side entrance was not locked and opened freely without a key card, cracks and plaster was missing from the wall in both the room and bathroom, the room phone did not work, an outlet on the desk between the beds did not work. Did not feel safe.
Friends
2/10
Poor
17 Jul 2026
Ashley
Mold on the ceiling of room, elevator was broken, dirty creepy stairwell, corners in the bathroom were black and dirty.
Family
2/10
Poor
14 Jul 2026
Jon
From the mold in the shower, sink and air conditioner... to the dampness of the room and overall run down surfaces everywhere, this hotel is in extremely rough shape. Garbage cans over flowing at breakfast and breakfast left unattended for long periods of time.
Can't not advise strongly enough to stay away from this Comfort Inn. If we had another option, we would have left.
Friends_and_family Family
2/10
Poor
13 Jul 2026
Sofia
No elevator. Room keys wouldn't work. Hotel is run down, smelly and dirty. We didn't even make it in the room. 6 different keys and bone worked. Asked for a refund. Found a different place to stay
Family
2/10
Poor
11 Jul 2026
Holly
While this hotel has great breakfast, there were so many problems.
-Elevator was broken all 4 days.
-Ice machine broken except on top floor ( but no elevator) all 4 days
-Guest laundry on 1st floor broken dryer.
-All bathroom fans turned off at property (if you hand wash clothes they never dry),
-Housekeeping service never offered or explained if it is limited.

This is a one-star hotel.
Self
2/10
Poor
09 Jul 2026
Michelle
The elevator was out of order. The stairwell did not feel safe - the outside door was constantly propped open by someone although you were supposed to use your room key to enter - every time we closed it someone would have it propped back opens The pool was closed. Our bathroom door would not close. The shower would not drain properly. We tried to address these with the front desk and were told a manager wasn’t there to talk to us. I’m not one to typically complain but this hotel was unacceptable.
Family_with_children
4/10
Poor
04 Jul 2026
Jodi
No elevator and very dated, bathroom ceiling peeling, not very clean
Friends_and_family Family
4/10
Poor
02 Jul 2026
Tara
The hotel is rundown. Elevator broken my entire stay. The breakfast was fine typical hotel breakfast but my room not cleaned. I found garbage from previous guests in the sheets and had to ask to have my sheets changed as they were clearly dirty. The staff was amazing I felt bad for them because they were working hard to maintain a property that needs work!
Friends_and_family Family
4/10
Poor
01 Jul 2026
Steven
This hotel needs to be gutted and redone and/or torn down. It is very dated. We had water condensation in our bathroom from the upstairs dripping thru the ceiling. There was mold all over the ceiling. There was a literal hole in the wall behind the toilet. Carpets were nasty. There cobwebs all under one of the beds in our room. The room looked as if it had been smoked in 'back in the day' and still had that yellow tinge about it. We truly did not feel safe here, however it was too late to make changes, so we made the beat of a bad situation. The only 2 positives were the elderly gentleman who checked us in that evening. As well as the small pond & gazebo outside where we could watch the ducks.
Family
4/10
Poor
29 Jun 2026
Jeff
AC unit in the room was very dirty and cover was falling off. Room had a very musty smell. At breakfast food was not being checked by staff. Items were filled only when asked.
Family_with_children
2/10
Poor
29 Jun 2026
Brenda
The hotel needs major renovation- very outdated. Often NO attendant at the desk to assist. Elevator does not operate, we were told it was broken. Computer was not working, broken also. Ice machine first floor-broken also. Our keys did not work on day 2. Went to desk for new keys. Second set of keys still did not work. Attendant had to bring a master key to let us in our room at 10:30pm (three trips up & down stairs) because the elevator did not work. Had to ask for more shampoo, toilet paper & towels. We expected more for what we paid for. Disappointed customer!!
Partner
6/10
Pleasant
28 Jun 2026
Kylie
Our actual room wasn’t bad but the hotel definitely needs an update. The gym was pretty gross with dust n dirt, food on the floor and it was very small. Also wouldn’t mind some nicer toiletry items in the bathrooms.
Family_with_children
2/10
Poor
21 Jun 2026
Paul
Breakfast was OK, but that is the only upside to the hotel. My room smelled horrible. While sheets smelt cleaned the were very stained up. The hotel was having issues with their key system and a random person was able to unlock my door and enter. When I talked to the front desk they said they are having issues with the system but we are in a safe area so it should be fine. Other guests were complaining about the same issue. Two days into my 5 day stay the elevator broke down and was not repaired before I checked out.
Self
4/10
Poor
20 Jun 2026
Michelle
This place is literally falling apart. The walls in our room were crumbling. There was a musty oder throughout. The elevator don’t use it if its working its not worth the risk. I will never again try to save a couple dollars… ill pay more because I knew better.
Family_with_children
4/10
Poor
20 Jun 2026
William
It’s cheap. Room was humid and damp.
Friends_and_family Family
2/10
Poor
18 Jun 2026
Pam
STOP. GO ELSEWHERE! This place is disgusting. Minimal food for breakfast and did not refill. Bathrooms filthy with mold and mildew. Toilet wouldn’t stop running. Don’t do it!
Family
4/10
Poor
08 Jun 2026
Barry
Not in good condition
Back stairs smelled like dead rats
Garbage piled there
Self
2/10
Poor
07 Jun 2026
Osiris
Elevators not working half of the time, ice machines not working on each floor, no breakfast available only cereal and waffles, coffee machine stopped working, pool was closed for repairs, bathroom fans not working in our room. Needs lots of improvements.
Family_with_children
4/10
Poor
05 Jun 2026
Martha
The staff was very slim. The walls had cracks. Water lines exposed in hallway. Water or boiler or something made noise all night. Only one light in bathroom. Toilet roll broke.
Family
2/10
Poor
03 Jun 2026
Nathan
We were very disappointed with our stay and will not be returning.

The biggest issue was the pool being closed. When we asked about it, we received three different explanations from three different employees, which was frustrating and made it seem like no one really knew what was going on.

The complimentary breakfast was also a letdown. The options were extremely limited, consisting mainly of waffles and overcooked, microwaved sausages. It certainly did not meet expectations.

The hotel itself appeared poorly maintained. There were visible signs of water damage throughout the property, and the overall condition of the building felt neglected. To make matters worse, the heating and air conditioning in our room did not work properly, making our stay uncomfortable.

The only positive aspect of our visit was that the beds were comfortable.

Unfortunately, the lack of maintenance, poor communication, and subpar amenities outweighed any positives. We will not be staying at this hotel again and would not recommend it to others.
Friends_and_family Family
8/10
Excellent
02 Jun 2026
norman
People were great room was dated but very clean.
Partner
2/10
Poor
31 May 2026
Bachak
Terrible housekeeping service.
We were there for three days but we never got fresh bed sheets. At one point, I passed by the front desk and asked for housekeeping service, unfortunately, whoever made the beds used the same sheets that we had used the previous two nights.
When it comes to staff, I think they only have one person covering the front desk and preparing breakfast, quite an inconvenience. I went to the desk to talk to him, but I saw he was busy getting breakfast together that I had to go back to the room without talking to him after standing at the desk for a while.
Family_with_children
4/10
Poor
30 May 2026
Christopher
At first glance, this was a simple, clean property. That's all I needed for this stay. The room was spacious. However, there were problems that were more about attention to detail than anything else--and that is a management issue.

First of all, the TV remote in the living area of my suite did not work. It was late and I decided to just scroll on my phone.

The toilet bowl is broken and looks as if the porcelain was glued back together.

This morning I discovered two dirty towels that were hanging on the back of the bathroom door.

This morning, I went down for breakfast at 9:15 and there was very little food. Breakfast is scheduled until 10am. No hot items. Only waffle mix, some slices of bread, and one bagel. There was dry cereal and packages of oatmeal. But again, the tray that had eggs and sausages was empty. No yogurt. No muffins. And very weak coffee.

I told the manager about the towels and the toilet on checkout and he indicated that the property is scheduled for a complete remodel and seemed relieved about that.
Self
4/10
Poor
22 May 2026
Charlie
Our room didn't work with their keying system so anytime we needed to enter our room, a staff member had to come and let us in with a physical key.

The towels all had brown spots on them.

When we arrived the tub had 6\" of standing water in it from a leaky faucet so showering was out of the question.

Breakfast was fabulous, staff was friendly and helpful. There wasn't another room to move to.
10/10
Exceptional
18 May 2026
Ozie
Great stay and staff waa
4/10
Poor
17 May 2026
David
The listing on Expedia was wrong. We were charged for a king bed and the hotel didn’t even have that in the whole hotel. Jacuzzi was broken and so was the elevator. The hotel was not very well taken care of.
Partner
6/10
Pleasant
17 May 2026
Gregory
The building is old and run down. There were cracks in the walls and ceiling in our room. Floors were not clean and there were ceiling tiles missing in the hallways exposing the pipes. The water in the shower was warm at best. I would not stay again
Friends_and_family Family
4/10
Poor
16 May 2026
Jeri-Lynn
When we arrived there was no soap in the room, only decaf coffee in the room and the door to the room was about to fall off - you had to lift the door to shut it. Poorly maintained hotel. Will not stay again.
Friends_and_family Friends
6/10
Pleasant
08 May 2026
shawn
3 out of 5 stars overall
Self
4/10
Poor
08 May 2026
Amy
PROS: Bed and sheets were comfortable and clean. The staff I spoke with were very nice.

CONS: The building is in quite bad shape. Water damage, ceiling tiles missing, broken elevator (as issue which seems to go back some months, based on other reviews). When I opened the door to our room (10pm, ready to hit the sack) there were 5 big black flies in the room, some of them over one of the beds. Yuck. Even though there was a free breakfast, we chose to eat elsewhere given the state of the facility.
Friends_and_family Family
10/10
Exceptional
07 May 2026
Edward
I left before breakfast.
Self
2/10
Poor
05 May 2026
Erik
We showed up and the clerk did not ask for my ID.
They gave us a key to the second floor.
The elevator was out of service.
When we walked up the stairs and onto the second floor, there was a sewage smell.
There were missing ceiling tiles in the hallway on our walk to the room.
There were some ceiling tiles that had black splotches and wet spots.
We did not feel safe, when I reported the smell to the clerk, he asked if it was a weed smell. When I explained it was a sewage smell, he stated he's received that feedback before and that the hotel is undergoing a full renovation.
He also mentioned that the 3rd floor was 100% inaccessible as the locks were not working.
We were scheduled to stay there 5 nights, but we felt so unsafe we left immediately.
On the way out, the exit door had what appeared to be a broken lower window panel with what appeared to be a rock hit.
Friends_and_family Family
2/10
Poor
02 May 2026
Renita
hot water wasn’t hot, room had mold and hallway smelled and looked of water damage and messing tiles. Smelled bad.

pool was ok but had bugs in it.
Partner
8/10
Excellent
27 Apr 2026
JAMES
There was only toast for breakfast. Hotel staff said this wwas due to ownership turn over.There was no cofee. Only warm water.
Partner
2/10
Poor
26 Apr 2026
Patricia
This is an old broken hotel. The elevator was out our whole trip. I had recently had knee surgery but was told rudely that I can only have the third floor (top floor). The air conditioner was old and either froze you or wouldn’t kick on. The beds were hard and lumpy. The shower was odd and the tub didn’t plug for baths. There was an old smell that made my nose run the whole time. We ended up leaving before our second night was over. No one cared if we weren’t happy. Avoid this hotel!
Friends_and_family Friends
4/10
Poor
26 Apr 2026
Mark
Very run down. The side door that we used from the parking lot didn’t latch or lock & the glass was shattered, an obvious security hazard. Ceiling tiles in hallway missing and stained. Elevator wasn’t working. Paint bubbling off wall in the room. Bath tub was stained, toilet bowl and seat was stained. I had to free the float in the toilet to get it to flush. Wi-Fi dropped out often. TV signal broke up often. All for just under $300 for one night.
Partner
10/10
Exceptional
26 Apr 2026
Faizah
From the minute I walked in, I was greeted with friendly staff. My room was nice and everyone helpful answering my questions.
Business
2/10
Poor
24 Apr 2026
Brenda
Holes in the wall ceiling tiles missing pool was dirty, hot.Tub is closed down only one exercise piece of equipment works.They do not vacuum all the hallways had tons of dirt and debris on them.The elevator was broke, and she said they ran out of food for breakfast
2/10
Poor
24 Apr 2026
Steve
First of all when we checked in, we found out the elevators were broken
And we're put in a third floor room. We wanted to swim, however the pool was an odd shade of green and there was no air/airflow in there at all. The fitness room was a room. Two pieces of really old equipment, handful of free weights and then dirty towels throughout. One of the front desk employees was good, but the other one was not at all helpful. And when we wanted to check out early because of the conditions, they would not allow us to without still having to pay so we had to suffer through a second night. It was all around a horrible, horrible, horrible, horrible stay and ruined the weekend for us.
Friends_and_family Family
2/10
Poor
19 Apr 2026
JoAnne
The pool was green. We were afraid to swim. We couldn't get a hot shower at night or in the morning. The bed was very uncomfortable and it seemed dirty. Stains on the comforter.
Friends_and_family Family
6/10
Pleasant
18 Apr 2026
Jessica
They had a ceiling leak and there was water dripping into buckets in the hall
8/10
Excellent
15 Apr 2026
Terryl
Clean room. Breakfast included. Polite front desk staff.
Family_with_children
6/10
Pleasant
14 Apr 2026
Suzanne
The front desk staff was friendly and helpful. They were always available. The room we stayed in had the smoke alarm hanging off the wall. The hotel did not replenish any of the items automatically or clean our room even when we requested them to. We stayed 3 nights and needed to ask for more towels, shampoo, conditioner, toilet paper... The elevator broke while we were there. I stepped on an open pocket knife (luckily had shoes on) that the worker left in the middle of the carpet on my way to the pool.

Good things: the breakfast, the pool was open, and it was quiet at night. The heat and AC worked. The room was nice.
Friends_and_family Family
4/10
Poor
14 Apr 2026
Brian M.
Hotel is pretty run down and our room smelled like a wet dog.
Family
10/10
Exceptional
09 Apr 2026
Mike
Yes
Family
6/10
Pleasant
08 Apr 2026
Marla
Lots of water damage to ceilings throughout the hotel. They were short staffed. It was cheap and a place to lay my head that night.
Partner
2/10
Poor
07 Apr 2026
Matthew
Tv didn’t work, key cards for the room only work the one time and we went to the front desk and they got us a new one and it still didn’t work so we had housekeeping let us into the room. Shower was filthy and the ceilings were disgusting and it looked like there was mold growing in the crack of the ceiling to the walls
Family_with_children
2/10
Poor
03 Apr 2026
Gregory
If you have to call the cops at 1am, its not a great hotel experience.
2/10
Poor
27 Mar 2026
Christina
Hot water and shower horrible
10/10
Exceptional
18 Mar 2026
Cole
Compared to another hotel in Indianapolis, this one had hot water for the shower, the beds were nice, and the breakfast was really good too.
Friends
8/10
Excellent
06 Mar 2026
John E
Good Breakfast.
2/10
Poor
06 Mar 2026
Annabel
Such a dirty, terrible hotel. We had to ask for a refund. Unclean, run-down, smelly, etc.
Family_with_children
2/10
Poor
23 Feb 2026
Tamara
The toilet clogged up twice, the paint was peeling, and the drywall tape around the door was bubbled and peeling. The room was very cold when we checked in and when the heat did come on during the night it blasted cold air before warm air came out. When I requested a receipt at check out, I was told “Oh, you booked with Expedia, they will email you a receipt.”
Family
4/10
Poor
22 Feb 2026
Denise
Room was not in
Friends_and_family Family
10/10
Exceptional
27 Dec 2025
Matt
Great
Self
4/10
Poor
24 Dec 2025
Jim
Heater did not function well. Coffee was not coffee. It was warm water. Key card did not work well in the doors.
Business
6/10
Pleasant
19 Dec 2025
Robert
It was very cold in the pool area.
Friends_and_family Family
10/10
Exceptional
07 Dec 2025
Jerrald
The staff was particularly great. The gentleman who checked me in who was in his 50s or 60s was so accommodating. You should give him a raise!
10/10
Exceptional
02 Dec 2025
Tracy
We were there over Thanksgiving and the staff was very friendly and accommodating. We would definitely stay again.
Leisure Family
2/10
Poor
20 Nov 2025
Zachary
Pool closed (which was the main reason we booked), fitness center closed, and noisy.
Business
8/10
Excellent
03 Nov 2025
Traci
The room was clean.
Business
2/10
Poor
20 Oct 2025
Amanda
Dirty. Out Dated. Pool was nasty and ice cold.
4/10
Poor
12 Oct 2025
James
Mildew under the sink. Bubble paint on ceiling. Plumbing fixtures in the tub were loose. Limited towels.
Breakfast offered very little.
Disappointed in the facility and amenities.
Partner
6/10
Pleasant
28 Aug 2025
Oleksandr
For this money it’s ok
6/10
Pleasant
23 Aug 2025
Salle
Staff was excellent but property needs a big upgrade. Indoor pool area was hot could not enjoy being in there was hard to breathe
Business Family
6/10
Pleasant
10 Aug 2025
Salle
Need some renovations
8/10
Excellent
08 Aug 2025
Frank
Everything was great, we just wish the breakfast lasted until 10am. We were on vacation and getting up before 9 was not enjoyable.
Friends_and_family Family
4/10
Poor
07 Aug 2025
Verified traveler

Square eggs = lousy hotel

You can tell the quality of a hotel by the breakfast. This place has powdered eggs that get crumbled up in the shape of little squares.

My hotel room had a big hole in the wall where the plaster was broken above the window, likely from a leak. The fitness center is a sad set of dumbbells, a treadmill, and an eliptical machine. It won't hold more than 3 people, tops. My bathroom had a toilet paper hanger that won't hold toilet paper. The toilet itself requires a canyon of water to flush and was running when I came in. Wallpaper is peeling all over the building. Even the trees outside are sad, as they're struggling to survive amid the intense heat of the parking lot and are basically being cooked in the ground.
Business
6/10
Pleasant
06 Aug 2025
Shayna
There was still previous occupants hair on the bathroom floor. Also my children found a chip beside the mini fridge and a chocolate covered pretzel under one of the beds… we didn’t bring any snacks so I know it wasn’t from us. The pool was very cold and sides of pool wall above the water looked dirty.
Leisure Family_with_children
6/10
Pleasant
04 Aug 2025
JAMES
My room had a few ants. ASll floors and carpets need cleaning.
Business
2/10
Poor
03 Aug 2025
Jennifer
This place is disgusting and to start with no hot water during our visit to shower. There are air conditioners that are not in, place does not look up to code whatsoever. Would never recommend anyone to stay here.
Leisure Family_with_children
2/10
Poor
01 Aug 2025
Jennifer
This place is a disaster. The rooms had visible mold, including in the so-called exercise room. Everything felt beat up and neglected—missing baseboards, excessive moisture, and poor ventilation made it incredibly uncomfortable. To make things worse, the key cards kept deactivating and had to be remade constantly. Every interaction with the woman at the front desk was unpleasant; she was rude, unhelpful, and clearly irritated by even the simplest requests. The entire hotel is run-down and janky. Save yourself the headache and stay anywhere else
Leisure Family_with_children
2/10
Poor
26 Jul 2025
Stephen

Don’t stay at this Comfort Inn

First room we were issued had a moldy bathroom. Second one we were issued was damp. Front desk issued key cards to a stranger who tried to get into our room on the first night. Got all our money back and moved to a different hotel.
Friends_and_family Family
8/10
Excellent
21 Jul 2025
Jim

Just okay

service was fair. Gutters leak wchich caused loud dripping on window sill. Price was fair,
Friends_and_family Family
2/10
Poor
29 Jun 2025
Tami
Choose a different place.
Leisure Family
6/10
Pleasant
29 Jun 2025
Tim
It is an older hotel with non-functioning ice machines. The room was fine and the bed was comfortable. The staff was great. They were very friendly, helpful and professional.
Friends_and_family Family
10/10
Exceptional
26 Jun 2025
Cassandra
Ccccc
Business Partner
8/10
Excellent
23 Jun 2025
David
Took a long time to check in
Business Self
4/10
Poor
21 Jun 2025
robert
Place needs an over haul. Dirty chairs/upholstery. First room they put us in smelled liked poop and the AC unit did not work. They happily changed our room
Leisure Family
2/10
Poor
21 Jun 2025
Betsy
Room and bathroom were dirty and possibly infested.
Friends_and_family Family
10/10
Exceptional
18 Jun 2025
Eric
Everything was as expected.
6/10
Pleasant
17 Jun 2025
Shane
The rooms were comfortable and clean. The breakfast was pretty good.
The main areas of the hotel haven't been updated in quite a while and that includes the hallways. The stairwell was very dirty.
Friends_and_family Family
6/10
Pleasant
15 Jun 2025
Brittany
The hotel could use some updating as there are several peeling walls, holes in walls, etc and the air conditioner was extremely loud (so happy to have one though!).
Friends_and_family Family
6/10
Pleasant
09 Jun 2025
Carlos
Older property, not the cleanest, sheets and towels were fine, but room overall wasn't the best, room door was a bit jammed to open and close
Business_and_leisure
4/10
Poor
09 Jun 2025
Heather
It was dirty. The ceiling tiles had dust hanging above breakfast bar. Hallways smelled real musty. Beds were uncomfortably hard (] and I love sleeping on floor).
Friends_and_family Family
4/10
Poor
05 Jun 2025
Lisa
Our bathroom sink didn't drain and our room wasn't cleaned. I didn't know I had to request this. Property is really run down.
Leisure Family
6/10
Pleasant
01 Jun 2025
Lisa
It served its purpose. We just needed a place to sleep.
All of the interior space is very worn and doesn’t seem to have been updated or maintained. There were buckets collecting water from the vents in the lobby ceiling the entire time we were there. You could tell this was a hotel that allowed smoking at some point and hadn’t been updated since. It had an old cigarette smoke odor throughout. The comforter had long black hair all over it. The room was not very clean. The staff was very pleasant and helpful though!
Leisure Partner
6/10
Pleasant
26 May 2025
Todd

Comfort Inn Review

The Comfort Inn was very clean and staff was friendly and knowledgeable. The facility left a lot to be desired. In the bathroom, only 1 of 3 lights were lit. The switch to turn bathroom light did not work. Light was on all the time. Tub spout was loose, making it difficult to activate shower diverter.
Friends_and_family Family
4/10
Poor
26 May 2025
Todd

Dirty, go elsewhere

The whole facility was dirty. Doors wouldn’t close or lock. Mold growing in the bathrooms because of faulty exhaust fan. Wall fan for room wouldn’t work as it should. With as many nearby hotels as there is, I would definitely stay somehwhere else.
Business
4/10
Poor
19 May 2025
Suzanne

Never Stay Here!!!

No room cleaning or new towels without arguing with desk clerk. She said that was stopped during Covid??? This is 2025!! Also hotel freaked if cigarette smoke I. The hallways, common area. Elevator broke and we were on third floor and had to use the stairwell. We are both over 77 years old.
Overall this place sucked for the price that we charged!
Partner
10/10
Exceptional
18 May 2025
John R
It was decent.
6/10
Pleasant
18 May 2025
Verified traveler

So-So

Elevator was out of order. Room was well-worn but comfortable. Needs some remodeling for sure
Friends_and_family Family
2/10
Poor
15 May 2025
Jack
It was a moldy old shower box, smelled of urine and smole. Ceiling was coming down witjh black mold and furniture would be better at Goodwill store. Clerk at front desk was rude and did not care. She looked so glum.
Leisure Partner
4/10
Poor
15 May 2025
Anne
You pay for two stars and that's what you get.
8/10
Excellent
13 May 2025
Mike
The coffee was not up to my wife’s standards.the outside by entrance door had way to many cigarette butts, but I thought for the money it was very good
Business_and_leisure Partner

Location & surroundings

Comfort Inn Indianapolis North - Carmel
10290 Pennsylvania Parkway, Indianapolis, United States

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Comfort Inn Indianapolis North - Carmel

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