Name: Motel 6 Indianapolis
Address: 9140 N Michigan Rd, Indianapolis, 46268, US

2/10

Poor

05 Aug 2026

Elliott

Booked the room for 2 nights and was denied at check in Monday night

10/10

Exceptional

04 Aug 2026

NANNANE

💯

8/10

Excellent

03 Aug 2026

Young

.

4/10

Poor

02 Aug 2026

Mark

All night arguing from next door neighbors. Couldn't even sleep. Staff did not intervene.

10/10

Exceptional

02 Aug 2026

Austin

Room was clean, just wish they had mini fridge in room. Overall awesome place to stay for the price.

6/10

Pleasant

01 Aug 2026

Irene

Bathroom light which was connected to the fan was very annoying. It was a motion light and the fan was very loud. Extremely loud especially in the middle of the night waking each other up when we got up to use the bathroom. No refrigerator or microwave, though there was a cabinet that appeared to be for them. Maybe they plan to put some in. No breakfast. Good parking on sight and place was clean.

.

8/10

Excellent

01 Aug 2026

Shiva Ram Teja

Parking is easy to find. Rooms are fine.

8/10

Excellent

29 Jul 2026

Jill

Co.fortable bed, TV worked. Need more ice makers on every floor & Elevator needs maintenance work ...

6/10

Pleasant

28 Jul 2026

Nicholas

Clean

4/10

Poor

27 Jul 2026

Kevin

Ac was loud and people were making a lot of noise at 4am I didn’t sleep at all.

2/10

Poor

27 Jul 2026

Garret

it’s clearly advertised pet, friendly, and animal stay free.. they told me my dog wasn’t allowed to stay there is where it all started and that they don’t allow dogs.. as we’re having this conversation. People are walking by with their dogs on a leash in the lobby… called Expedia and they settled this for me they claimed they would make a one time exception.. as soon as we walked in after with the dog the man behind the counter told us that we needed to leave because we had bike bikes with us and they don’t allow bikes.. at that point I realized, as much as I was already regretting the stay here, I picked up my phone and started messaging Expedia again before I could finish, he quickly change his mind and said you’re fine. Just go up to the room… went to the room several lights were dead, broken wiring didn’t work, plugs didn’t work and the entire place smelt like a cigarette, or marijuana joint, fnly fell asleep, but was woke up to someone knocking on the door, the hotel again.. they said we been getting complaints about noise coming from the room.. now we’re all asleep in the room, even the dog.. I quickly realized we’re just being harassed at this point.. I don’t know what I did to them, or what caused this we’ve left the hotel and got a new one, It was around 11 o’clock. P.m. I got a call personally from the man behind the counter, accusing me of stealing blankets and was calling cops on me..I didn’t, and if you smelt the blankets you wouldn’t think to steal anything ther

10/10

Exceptional

26 Jul 2026

Jesse

Clean room, would stay again.

2/10

Poor

26 Jul 2026

Sarah

Bed sheets were stained. Smells like weed on the first floor. No refrigerator in rooms. Homeless around. We checked out early and they wouldn’t refund me for two days. Horrible

8/10

Excellent

26 Jul 2026

Kathy

The room was clean, tidy. But we reported the shower head leaking so as to save damage to wall, light on bottom of the first bed entering room is falling off, a towel had holes in it, the cover on window seat is stained, microwave has burn on top, cabinet had white stuff on it.
Otherwise greeted nicely, check in efficiently, but never previously during reservation that there would be a $60 fee. Hope it is credited back to account in 3 to 5 business days as told.
I would stay again but do not like 60$ fee, for no reason. Also would like to see live assistant at desk instead of computer assistant. Thanks for having a room opening and courteous service.

10/10

Exceptional

26 Jul 2026

Ronald

Good customer service

4/10

Poor

25 Jul 2026

Kristin

Bedspread had mold on it, the room had an odor

10/10

Exceptional

24 Jul 2026

CHAOMING

Very new room and spacious!

6/10

Pleasant

24 Jul 2026

Chris

Most hotels I stay at have coffee available 24/7 , this one did not. Overall, clean property, some of the vending machines were not operable. It was an okay, stay.

6/10

Pleasant

22 Jul 2026

Robert

The room was very small
No microwaves or refrigerator. They had No coffee or breakfast of any kind. When you turn into the parking lot there's a very large pot hole. I travel all over the country and stay in a lot of hotels. My advice is to go to the Days Inn it's right next door I'm staying there now it's much better and about the same price

8/10

Excellent

22 Jul 2026

James

Very decent hotel. The fully automated check was different. Overall, good hotel

8/10

Excellent

20 Jul 2026

Karen

There was no one at the desk most of the time, It is an AI screen with someone on it when you come in which is an issue for security. You do not need you card to get in and anyone can come in and just go thru the building. Otherwise it is clean but minimal which is fine.

2/10

Poor

20 Jul 2026

Brian

The place was poorly remodeled. The staff was nonexistent. Check in was through screen. The elevator was broken and we had to climb 3 flights of stairs every time. I had a swollen ankle that happened before the stay there. It made it very difficult to go up and down to our room. When called Expedia to explain the hotel denied to give any kind of credit or refund etc. This was the worst place i have stayed and i travel a lot. 0 out of 5 stars. WOULD NOT RECOMMEND

Friends

10/10

Exceptional

19 Jul 2026

Marshall

There are no amenities except for television.

6/10

Pleasant

19 Jul 2026

Christopher

It is about what you would expect. You check in with a person virtually (very hard time understanding him) and couldn’t get ahold of anyone to get new sheets (we had stains on one of our beds). Inside the hotel smelled like someone had been smoking. The pictures online are not what it looks like - very misleading. It was very cheap compared to other area options which is why I rated it as high as I did. I won’t stay here again though.

Friends_and_family Family

2/10

Poor

18 Jul 2026

Kylie

The room was prepaid, by a third-party when I came to check in, the man at the front desk stated the room was not paid for so I paid with my card when I went up to the room it was very dirty. I called the third-party to say they didn't pay for the room. They then presented me with a receipt that showed the room was paid for I went back downstairs and said just issue a refund because I didn't want to stay there anymore because he was rude and the room was dirty. He said that he refunded my card I askes him about the third-party refund. He said that the third-party did not pay. I presented him with a receipt and then he was like oh it didn't show. After speaking with him a few more minutes he's like oh I can't refund that because that's through Expedia after stating he already issued a refund, he was very rude and trying to double charge for a room that was dirty. I ended up staying as the Expedia refund could not be processed. He did give me another room. I will never stay at this hotel again.

Self

4/10

Poor

18 Jul 2026

Alanis

There is a KIOSK to check in and it’s basically a face time call with someone far away. I am not supporting a company that is doing offshoring , especially so blatantly like that! My room was clean when I got there but had an odd smell. Ample parking, big pot hole to get back to the motel . AC works. But the kiosk experience made the entire stay horrid.

Self

6/10

Pleasant

17 Jul 2026

Patti

It was good for a cheap one night stay. Either it didn't say no fridge, or I did not see that....but no fridge.
Room was clean.

Family_with_children

8/10

Excellent

14 Jul 2026

Runise

The room was clean and basic. The covers and towels were very thin. While I was there the elevator broke down, but luckily I was only on the 2nd floor. The hallways had a weird smell. Staff is friendly. Property looks like they may be doing some reservations. Overall stay was good and no bugs.

Self

2/10

Poor

12 Jul 2026

Logan

It saved me 59 dollars but not worth it just fork over extra cash

8/10

Excellent

12 Jul 2026

Allison

For a lower budget hotel (we just needed somewhere to sleep as we checked in after 11 and checked out at 6:30) I appreciated that they are making updates and rooms while bare boned were very clean. However the overhead light in our room did not work (the lights by the bed did) and the bathroom having an auto fan was super loud. Also our toilet paper roll holder was loose and not attached properly to the wall. However absolutely a good stay for the price point and clean.

Family_with_children

10/10

Exceptional

11 Jul 2026

Yong

The room was clean, quiet and didn't smell. The A/C worked fine. The room was a great value. I would recommend this to others.

Partner

6/10

Pleasant

10 Jul 2026

Michael

Not great

Self

10/10

Exceptional

07 Jul 2026

Misty

The lobby is in rough shape, looks like repairs being made. The room was very clean and all I needed for my 2 night stay.

Self

10/10

Exceptional

06 Jul 2026

Brooke

I like the space of the rooms but they could definitely add a table for you to eat, there was a fridge and microwave which is nice and the bathroom was modern and clean.

Partner

2/10

Poor

04 Jul 2026

Luis

Terrible management didn’t have a physical copy of my license so they can see my address so I showed them a picture and had showed them a physical authorization work card and they refuse to check me in and could not cancel my reservation as well terrible service also place is very outdated and hot don’t recommend anyone stays there.

Self

2/10

Poor

30 Jun 2026

shannon

The parking lot was full of pot holes, half of the hotel was under construction and check in was over a video screen. The room was simple and clean, but I would not stay here again.

4/10

Poor

29 Jun 2026

Deana

The toilet was dirty but had a sanitized paper on it. Found hair in the shower so I can only assume it wasn’t clean either. Elevator seemed like it was going to breakdown any minute. Took the stairs the entire stay. Sheets seemed to be clean. Only two very small drawers to put clothes in and one was broke.

Family_with_children

10/10

Exceptional

29 Jun 2026

Cherise

Enjoyed my stay

4/10

Poor

29 Jun 2026

yaron

Clean rooms. Plenty parking. Nice staff. Everything smooth and easy. Buiiittt.... no sit down area even to wait for cab. Bad vending machines. Elevator a nightmare.

Business

8/10

Excellent

28 Jun 2026

susanna

Clean room and staff

Partner

10/10

Exceptional

28 Jun 2026

Niya

Our room was very clean I just would like more towels in a room, but it’s ok. The check was super easy and staff was friendly.

Friends

10/10

Exceptional

28 Jun 2026

Shaun Q

Great service

Self

2/10

Poor

28 Jun 2026

Angelina

Building under maintenance. Sheets and towels not clean. Room damp and musty and had not been swept. Bed felt like a board. Requested a receipt when checking out early and was refused. Have stayed in motels before so expectations were not high but we could not even stay our second night. Absolutely would not recommend I would have been more comfortable sleeping in my car!!

Family_with_children

4/10

Poor

27 Jun 2026

Anna

We went down for one night due to a baseball tournament. Definitely dated. I guess I am very spoiled with having a blow dryer provided and shampoo and conditioner and soap even if it’s a little ones. There was nothing so if you plan to stay there make sure you take some with you. You only get the two small bars of soap.

Family_with_children

8/10

Excellent

26 Jun 2026

Louis

There’s no live staff at night. The room only had 2 pillows and I needed an extra so you can’t get anything if you show up in the evening. It was 5/10 for cleanliness but we literally only needed to stay there for less than 8 hours so it was ok for what I was needing. Would not stay a long stay or even a couple of days.

Partner

10/10

Exceptional

26 Jun 2026

david

Nice place to relax....

Self

4/10

Poor

26 Jun 2026

Sierra

When I booked the room through Expedia the picture showed two beds. We were traveling as a family of four with two kids. I noticed in my confirmation email it said double room queen bed, which sounded confusing, so I called and asked. The guy reassured me that double room means two queen beds. We arrived and we used a kiosk which was not helpful or easy to use. When we went up to room there was only one bed and it was extremely tiny. I went and explained and showed email and the guy through kiosk kept letting me know I booked a single room. After going back and forth I just let it go. We went to a concert and came back and asked for a few more pillows since we had four people and two pillows, they let us know there was no extra pillows in the building. Was an extremely uncomfortable night for the entire family. I would never return to this hotel. Ridiculous you can't speak to someone inside the hotel, and the fact we couldn't change rooms or at the very least get a few extra pillows. As I said I called directly after booking and was reassured there was two beds and is showed during booking. This place was a nightmare.

Family_with_children

8/10

Excellent

24 Jun 2026

Angela

Exactly as expected - clean, easy parking, simple room, affordable.

Self

6/10

Pleasant

22 Jun 2026

Robert

The parking lot entrance has massive craters in it, so I'm really happy I didn't drive a lowered car.
After parking, the stench of marijuana permeated the air. Disgusting.
The lobby had a kiosk with a call center guy checking people in. That was likely more safe for him than working the lobby.
The room smelled like a mix of dog and cigarette smoke (100% smoke free, BTW). No overhead lighting. Dirty sheets, but thankfully no bed bugs. The air conditioner drones so badly, it pierces your very soul.
Someone set off fireworks directly outside our room that I originally thought were gunshots at 3am.
No soap or shampoo provided. Hot water, though!
Absolutely would not stay here again.
It was a sad culture shock after all the hotels I stayed at in Japan that were not only significantly nicer, had friendly, on site staff at all hours, AND fed you breakfast, but were also just under half the price (~$50/night).

Family

8/10

Excellent

22 Jun 2026

Veronica

It was an okay place to stay. Pricing was reasonable. They do have a $60 security deposit to keep in mind at check in.

Self

8/10

Excellent

22 Jun 2026

Crystal

This hotel was worth what we paid. We were just looking for a place to sleep for the night and got there in the early morning hours. We checked in through a kiosk that a man was on the other end of. I thought he may be in a different country but the next morning he was sitting at the desk. Overall it wasn’t a bad place. The room looked to be newly remodeled maybe.

Friends

6/10

Pleasant

21 Jun 2026

todd

Room ok entry and halls not so good

10/10

Exceptional

20 Jun 2026

Andrew

Clean room, generous and friendly staff.

Self

8/10

Excellent

16 Jun 2026

Vanessa

Room was nice. There were some water spots on mirror still and some dirt on floor but my profession is a cleaner so I notice things better than others. Husband said coffee tasted bad. I didn't like that you checked in on a kiosk but they were remodeling the front desk area. We only stayed one night since we only came to town for a concert. Overall it was ok.

Partner

8/10

Excellent

15 Jun 2026

Megan

The day we checked in we had requested not to receive room cleanings for the few days we were there. Every day we came back at the end of the day and found our room had been serviced regardless. Not a huge deal but it's still something that, when requested, should be upheld. As for amenities ... at this location there really aren't any. The room has no fridge, no microwave, and only a bar of soap in the bathroom. I have no real complaints about this but the survey does ask how useful the amenities are.

Partner

10/10

Exceptional

14 Jun 2026

Dinia

Clean and quiet. Very nice rooms

Partner

2/10

Poor

13 Jun 2026

Kirsten

Our experience was absolutely terrible at this hotel. We were heading to our concert when we got a call from the hotel stating that our dog was barking. We go all the way back to find that our dog was passed out on the bed. The hotel didnt even check to see if it was our dog barking, it ended up being the dog right next to us constantly barking. The hotel called us not once but 10 times as we were heading back. The staff was rude and not helpful at all. Not only were we out money for the concert but we ended up leaving.

6/10

Pleasant

12 Jun 2026

Raymond

Very basic. Checked in by person through a machine. No people. No refrigerator, no microwave, no breakfast. They say there is a coffee station but it wasn't operational either day. It's just a room.

Self

8/10

Excellent

04 Jun 2026

Ram

Good place to stay. No regrets.

Self

8/10

Excellent

03 Jun 2026

Anastasia

Its clean enough to stay

10/10

Exceptional

27 May 2026

Brian

very clean rooms
close to plenty of places to eat

Self

6/10

Pleasant

26 May 2026

Steven

The room was pretty clean in general, and the staff was helpful. The room could've been more well-kept.

Self

6/10

Pleasant

26 May 2026

Gene

The staff was very good at keeping clean fresh towels supplied. The receptionist in the kiosk is a little hard getting used to. It was a nice stay for the weekend.

Friends

8/10

Excellent

26 May 2026

james

The hotel was nothing fancy. Just a nice quiet place to get a good nights sleep. Plenty of restaurants nearby also. Upon checking we received a gift bag with water, chips and a candy bar. That was a really nice gesture. I’ll probably be back next year.

Family

4/10

Poor

26 May 2026

Matthew

Kiosk check-in via video after hours was awful — audio basically did not work, video barely better. Took 3x longer than it should have. Room window shade broken and let in much more light than it should have. Otherwise… it was fine.

Partner

6/10

Pleasant

25 May 2026

Amy

Okay place to stay if you can’t find anything else but definitely not modern nor does it have wonderful amenities. The air conditioning was very noisy and the shade did not block out the light from the parking lot. The staff was nice but this motel lacks lots of things.

Partner

6/10

Pleasant

25 May 2026

J

There are no amenities that I was aware of. The staff was super nice. They have been painting and doing some updates, but overall it’s a pretty old building. Dirt in the corners, etc. However, my room was very clean and the bed was extremely comfortable. I slept like a baby!

10/10

Exceptional

24 May 2026

Natalie

Clean room and bathroom. Had laminate floors, much better than carpet. Large size fridge and small microwave. Rooms are all on the inside, no outdoor walkway.

Family_with_children

8/10

Excellent

24 May 2026

jeff

Looked like and old extended stay hotel

Self

10/10

Exceptional

24 May 2026

Stephen

Good

Family

8/10

Excellent

22 May 2026

Craig

This property has been gutted and refurbished. Very nice bathroom and shower
The bed was OK. Lighting in the room was really nice. Air conditioner was good and didnt rattle.
Only thing I didnt like was electronic sign in.

8/10

Excellent

18 May 2026

Bonita

The room was clean and comfortable. A courtesy breakfast would have been nice, but at least there was free coffee available in the morning.

Self

10/10

Exceptional

17 May 2026

Aubry

The room was really clean! It was nice to use the toilet and shower since there was no dirt, grime or mildew. Fresh towels and bedding. The hotel was very quiet. The staff was exceptionally friendly. Would definitely stay again!

Friends_and_family Family

4/10

Poor

17 May 2026

Kirk

Remodeling, so not good

4/10

Poor

16 May 2026

Anthony

No shampoo, ran down.

Self

6/10

Pleasant

14 May 2026

Wendy

The room was ok for just an overnight stay. There wasn't enough parking and the room looked like it was still under renovation.

Partner

10/10

Exceptional

12 May 2026

Kenneth

Nice location, great property but there were no amenities.

Self

8/10

Excellent

10 May 2026

Nicole

Staff was great. Room was good.

Friends

2/10

Poor

10 May 2026

Montana

I actually made a reservation to stay about a week and a half in advance. A few hours before check in I was notified via email that my entire booking was cancelled due to overbooking. I called in and was told that was incorrect and that my booking still was okay, I then talked to another person just to make sure and then was notified that my booking was in fact cancelled. I was then forced into finding other arrangements with a few hours to spare with no other offer to mediate their faults in overbooking. Really turns me off from trying to stay here again.

6/10

Pleasant

10 May 2026

Rob

We booked 2 rooms. In the first room the refrigerator was unplugged and moldy on inside, and there was no wall plug for it if we wanted to use it. The microwave was dirty, and the floors hadn't been mopped and were so dirty it turned the soles of our feet black. The toilet had a paper on the seat that said sanitized, yet the area that screws the seat to the toilet was crusted with urine. The second room had stains and hair in the bed, and when we asked for the bedding to be changed, they didn't change all of it. The ice machine on our floor was still in a box to be installed. The downstairs vending machine gave us an error code when we tried to use it. We were glad this happened when we discovered there were frozen pizza and burritos in the vending machine, but the vending machine was not a freezer or refrigerated. The bacteria from the spoiled product that was supposed to be frozen probably spread to the candy and snacks in the machine, so major issue there. They had a virtual kiosk setup for check-in, but sporadically had a person at the front desk. When we told the man at the front desk about the spoiled product in the vending machine, he did absolutely nothing. There were potholes at the entrance to the parking lot that were deep and over 4' across. They were filled with water, so you couldn't see it was a pothole until our car sunk into it.

Friends

8/10

Excellent

10 May 2026

Brian

The room was nice it was quiet

Self

10/10

Exceptional

10 May 2026

Pamela

My one night stay was nice. There is plenty of parking spots at the hotel.
The grounds were clean and kept up as well as the parking lot. The exterior of the building was in good shape.
I was greeted by staff immediately.
He was nice and professional. The interior of the building looked nice.
My room was clean and spacious.
He heat worked really good.
I liked how quiet it was. I had a good night sleep.

Self

4/10

Poor

09 May 2026

Lyndsey

Parking was very scarce. Had to have bed sheets changed and no one would answer front desk phone when I called to get someone to change them. Had to go downstairs to kiosk I don’t think a kiosk should replace a front desk person all together.

Friends_and_family Family

8/10

Excellent

03 May 2026

Christy

Overall good place to stay for the price. I will probably use again. One annoying thing is the hall and elevators smelled like pot but at least the room did not. My biggest complaint is no refrigerator in the room. No microwave either but I can deal with that. If you don't have friges in the room at least have an ice machine on every floor.

Self

8/10

Excellent

01 May 2026

Erica

The hotel overall was pretty clean, newly renovated for the room that we stayed in the staff was polite We checked in left for our event came back very late in the evening had no troubles getting in and out The parking lot was well lit. The price was right the location was good overall I will visit again.

Partner

6/10

Pleasant

28 Apr 2026

Cathy

Strong smell of scented cleaning products. Not foul, but overwhelming for those like me who have allergies.

I stayed bc it was late and I was exhausted. Everything else was great---quick check in wfriendly staff, very comfortable bed, clean room and bathroom, giant tv.

Self

2/10

Poor

27 Apr 2026

Dylan

Booked to hotel for 6 nights but had a family emergency and I only stayed for 1 of the 6 nights. They refused to refund me anything, not even half. Would have appreciated at least a little bit of them working with me.

6/10

Pleasant

27 Apr 2026

Joseph

The entrance to the parking lot is a lot like every road in Indianapolis…Gaza strip level destruction. This is a city that has one religion…potholes. The staff is great. The room is clean. Just note, if you need a refrigerator, a microwave, or space… lower your expectations. The area directly around the hotel is pretty good. Food options and a Walmart will solve most problems but if you want to keep your drinks cold or heat up food in room…you’ve chosen poorly.

Self

6/10

Pleasant

26 Apr 2026

Kevin

The hotel room was clean however the hallways and microwave In the Lobby was not clean. The room also did not have a fridge or microwave so if you travel with drinks or food there is no way to store them to keep cold. They did have an ice machine in the lobby. But ice only keeps food and drinks cold for so long. There is a very small microwave in the lobby which was not very clean to heat food. They had a coffee machine in the lobby but I never saw anyone use it nor did I ever see any cups, cream , sugar. When you enter the bathroom in your room the lights and fan go on automatically. So if you go to the bathroom at night. The lights and loud fan go on and everyone in the room will know your using the bathroom. Lastly the tv didn’t get all the channels. Many of the channels had messages that said no signal
Overall the price was good and it was fairly clean but don’t expect any extra amenities

Self

8/10

Excellent

26 Apr 2026

Robert

I was on a road trip and needed a fridge and microwave which were not included in the room. Moving in required the use of a dolly and elevator which was less convenient than many motels. The quality of the room was great considering the cost.

Self

10/10

Exceptional

26 Apr 2026

Jillian

Great quick spot to stay for a night.

Friends_and_family Family

6/10

Pleasant

25 Apr 2026

Donna

Good price. Fine for 1 night.
No hair dryer. No chair.

Partner

2/10

Poor

25 Apr 2026

chelsea

Room had dirty sheets, staff refused to changed our room. Only gave us new sheets when we called three times.

Friends_and_family Friends

6/10

Pleasant

24 Apr 2026

Danielle

Fine for a night and no pet fee but less clean than average and could use some touch ups

Partner

4/10

Poor

19 Apr 2026

Zachry

Room was ok, not great crumbs on bed when first arrived. Had to plug the mini fridge in myself!. Hallways were kind of sketchy, smelt like pot. Elevator was like a bad carnival ride, went down too fast, then took forever to reach second floor.

Family_with_children

6/10

Pleasant

18 Apr 2026

Anne

There was only a bar of soap in the bathroom. No shampoo, conditioner, lotion, or hair dryer. Room was clean, but nothing about it made me want to linger. No one was staffing the front desk. There was a video kiosk which did not feel very private at all.

Self

8/10

Excellent

14 Apr 2026

david

Yes..👍

Self

2/10

Poor

14 Apr 2026

Gerald M

The whole experience was horrible.

Partner

4/10

Poor

13 Apr 2026

Donna

We reserved the room for three adults. Upon arrival we asked for towels and had to confirm the room and we’re still only given one towel and washcloth between us. We had to go find another staff member for a towel and washcloth for each of us and even then was only given one each with a three day stay. There was no toilet paper in the bathroom. We asked for toilet paper and was told we had to wait until house cleaning came around which was due in two hours. We had to find someone else and get toilet paper from a bathroom.

2/10

Poor

13 Apr 2026

Tom

Parking was ok. Did not use AC. How the A