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Residence Inn Indianapolis Northwest

Indianapolis - IN · United States

6220 Digital WayView location

8.6/10Excellent224 Reviews
Cleanliness8.8/108.8
Service9.0/109.0
Comfort8.8/108.8
Condition8.6/108.6
Location8.6/108.6
Neighborhood8.8/108.8
Value8.0/108.0
Amenities8.4/108.4
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Residence Inn Indianapolis Northwest

Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also offers complimentary wireless internet access, gift shops, a newsstand, and a cozy lobby fireplace. Start your day with a complimentary buffet breakfast served daily from 6:30 AM to 9:30 AM.

Additional amenities include complimentary wired internet access, a computer station, and express check-out. Self-parking is available onsite (subject to charges). The hotel's 78 guestrooms feature kitchens equipped with full-sized refrigerators/freezers and stovetops.

Relax and entertain with a 37-inch flat-screen TV offering cable programming, and stay connected with complimentary wired internet access. Conveniences include a desk, a separate sitting area, and a phone with free local calls. Nearby attractions include SportZone (2. 6 mi), Eagle Creek Park (2.

7 mi), and Midwest Sports Complex (2. 9 mi).

Read more about this hotelShow less

When you stay at Residence Inn by Marriott Indianapolis Northwest in Indianapolis, you'll be in the business district, within a 15-minute drive of Indianapolis Motor Speedway and Children's Museum of Indianapolis.

This hotel is 12.6 mi (20.4 km) from Indiana Convention Center and 13 mi (21 km) from Lucas Oil Stadium. Make yourself at home in one of the 78 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops.

37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wired internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls. Featured amenities include complimentary wired internet access, a computer station, and express check-out.

Self parking (subject to charges) is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 6 AM to 10 PM.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    21
  • Optional fees
    • Uncovered self parking fee: USD 3.87 per day
    • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

SportZone 4.1 km / 2.5 mi
Eagle Creek Park 4.2 km / 2.6 mi
Traders Point Creamery 6.7 km / 4.2 mi
Zionsville Road Trailhead 7.6 km / 4.7 mi
St. Vincent Indianapolis Hospital 8.5 km / 5.3 mi
Eagle Creek Golf Club 9.4 km / 5.8 mi
Holliday Park 11 km / 6.9 mi
Indianapolis Motor Speedway 11.1 km / 6.9 mi
STAR Bank Performing Arts Center 11.5 km / 7.1 mi
Congressional Medal of Honor Memorial 11.6 km / 7.2 mi
Indianapolis Art Center 12.6 km / 7.8 mi
Virginia B. Fairbanks Art & Nature Park 13.3 km / 8.2 mi
Indianapolis Museum of Art at Newfields 13.4 km / 8.3 mi
Dallara IndyCar Factory 13.9 km / 8.7 mi
Brickyard Crossing Golf Course 14.3 km / 8.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2003
  • Year of most recent renovation: 2013
  • Total number of rooms: 78
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 34 more facilities & services
  • Check-out hour
  • Wired Internet
  • Wi-fi
  • Valet parking
  • Room service
  • Laundry service
  • Babysitting service
  • Fireplace
  • Hotel safe
  • Lift access
  • Newspaper stand
  • Shop
  • GardenExtra charge
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • TV lounge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Non-smoking establishment
  • Minimum check-in age: 21
  • Fitness
  • Basketball
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

CB

Continental Breakfast

This meal plan may be available depending on the selected room/rate.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE Accessible Two Double bedsSUITE • Accessible Two Double beds • 2 BedroomsSUI.H6-2D

    Photos are not available for this room type.

    Residence Inn Indianapolis Northwest

    SUITE Accessible Two Double beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    Accessible Two Double beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2D

    Room amenities

    • Desk
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Wheelchair-accessible
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Queen Size BedSUITE • Accessible-Queen Size Bed • 1 Bedroom • 56 m²SUI.H6-QN
    SUITE Accessible-Queen Size BedPhoto unavailable8 photos

    Residence Inn Indianapolis Northwest

    SUITE Accessible-Queen Size Bed

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-QN

    Room amenities

    • Individually adjustable heating
    • Wheelchair-accessible
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Fridge
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Toaster
    • Housekeeping
    • Dishwasher
    • Cable TV
    • Desk
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN

    Photos are not available for this room type.

    Residence Inn Indianapolis Northwest

    SUITE QUEEN BED TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN BED TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDS • 2 BedroomsSUI.2D
    SUITE TWO DOUBLE BEDSPhoto unavailable6 photos

    Residence Inn Indianapolis Northwest

    SUITE TWO DOUBLE BEDS

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    Double bed 131-150 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BED • 1 Bedroom • 56 m²SUI.QN
    SUITE QUEEN SIZE BEDPhoto unavailable7 photos

    Residence Inn Indianapolis Northwest

    SUITE QUEEN SIZE BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    56 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • Accessible • 1 Bedroom • 42 m²STU.H6
    STUDIO AccessiblePhoto unavailable6 photos

    Residence Inn Indianapolis Northwest

    STUDIO Accessible

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Residence Inn Indianapolis Northwest

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Residence Inn Indianapolis Northwest

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BED • 1 Bedroom • 42 m²STU.KG
    STUDIO KING SIZE BEDPhoto unavailable9 photos

    Residence Inn Indianapolis Northwest

    STUDIO KING SIZE BED

    Room photos

    9 photos

    Room overview

    Smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Sofa bed, King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Room amenities

    • Tea and coffee making facilities
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Kitchen
    • Minibar
    • Fridge
    • Microwave
    • Ironing set
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wake-up service
    • Toiletries
    • Desk
    • Bathrobes
    • Cable TV
    • Dishwasher
    • Housekeeping
    • Toaster

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Residence Inn Indianapolis Northwest

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Residence Inn Indianapolis Northwest

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Residence Inn Indianapolis Northwest

8.6
Excellent
224 Reviews
Cleanliness
8.8 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.6 /10
Location
8.6 /10
Neighborhood
8.8 /10
Value
8.0 /10
Amenities
8.4 /10
75 reviews shown
4/10
Poor
03 Aug 2026
Sky
Besides 2 staff members, most of the team that helped me seemed unaware of the state of the property. My room had no AC for at least the first night I stayed; but it didn’t feel different till the last night. I had asked multiple times if the AC had been fixed and was given answers like “I’m not sure I just got here”, “It should be I think”, “That isn’t in my available information.”

There were also parking fees and a restaurant fee that were undisclosed till my last day. My bed had weird specs on it, and I’m fairly certain I saw a weird dark spot on the curtains.
10/10
Exceptional
29 Jul 2026
Keith
Great overal
8/10
Excellent
26 Jul 2026
Peggy
Stayed for softball tournament. All front desk staff was great but stand out was “Peaches” always super helpful and cheerful. Laundry room needs improvement along with breakfast which definitely needs other dietary options.
10/10
Exceptional
15 Jul 2026
radmila
Front desk staff were amazing. Very friendly and helpful.
Family_with_children
6/10
Pleasant
13 Jul 2026
Robert
Bed and sofa sleeper need replaced. (Worn out, very uncomfortable)
Family
6/10
Pleasant
12 Jul 2026
V. Michael
I was surprised by this hotel since it's a Marriott. I was surprised they didn't even have enough on-site parking for our car, although they let us park along the curb near the door. The room was super cramped and tiny, smelled musty, and the bed squeaked. The breakfast was a major disappointment. We were on a 19-day road trip, and this was our last stay. It was a sad way to end our trip.
Family_with_children
10/10
Exceptional
16 Jun 2026
Stephanie D
Just a quick stay, but room was large and well equipped
8/10
Excellent
13 Jun 2026
Kjh-Lajhni
Breakfast wasn’t great. Had very few offerings and most of them cold.
Self
8/10
Excellent
14 Apr 2026
Derek
Staff was extremely helpful and friendly. Not as new as surrounding hotels, but everything was very clean. Breakfast had good amount of options. Only stayed one night but the full kitchen would have been very useful for a longer stay with kids. Would stay again when coming through Indy.
Family_with_children
10/10
Exceptional
08 Apr 2026
Mark
Very clean and great service. Friendly staff.
Business
8/10
Excellent
30 Mar 2026
Cory
Yes
Partner
8/10
Excellent
27 Mar 2026
Bridget
Everything was great except when we wanted to go for a morning swim. The sign said open from 6am to 10pm. When we went to the pool in the morning we were told that it does not open until 10am. We had to leave early in the morning. Breakfast was dispointing. The eggs were prepackaged egg soufflés and paper thin bacon.
Staff was great and the room and common areas were clean.
Friends_and_family Family
10/10
Exceptional
26 Mar 2026
Sue
The hotel was very pleasant and clean. The kids loved the pool!
10/10
Exceptional
28 Feb 2026
Henry
The room was very nice and clean. Enjoyed all the staff. Very nice breakfast. General Manager of the hotel is one of the finest I’ve ever come across. I definitely strongly recommend this hotel.
Friends_and_family Family
8/10
Excellent
18 Feb 2026
Cory
The night attendant was extremely pleasant and helpful as she assisted lifting our cart over the door jamb. The room was clean and neat. We had a brief power outage on Friday night, but it lasted only about 5 minutes. The ice maker in the refrigerator was very, very slow, but it did work. Otherwise, the stay was a pleasant one.
Partner
8/10
Excellent
07 Feb 2026
Joshua
Very friendly staff. Clean room. Quiet.
Business
8/10
Excellent
12 Jan 2026
Emily
Room needed a deep cleaning so much dust
Partner
10/10
Exceptional
28 Dec 2025
Jessica
Good stay breakfast wasn’t good
Friends_and_family Family
10/10
Exceptional
13 Dec 2025
Christopher
Everything was great. The room was spotless, it was quiet, the breakfast was great, and the staff were really polite and friendly. The one and only thing I would improve on is having a trash can in the room other than the small one in the bathroom would be really helpful.
Business Self
10/10
Exceptional
18 Oct 2025
Cheryl
Great staff, very accommodating
Leisure Family
10/10
Exceptional
13 Oct 2025
John
Super friendly staff. The rooms were very clean and spacious
10/10
Exceptional
04 Oct 2025
Tiffany
The room was clean and the staff was exceptionally friendly and welcoming!
Business Partner
10/10
Exceptional
29 Sep 2025
Teresa
Staff very helpful
Leisure
10/10
Exceptional
03 Sep 2025
Lisa
The Residence Inn is a very good location for visiting Eagle Creek Park. We love a suite when traveling for the convenience of having a full kitchen, living room area, and desk. The breakfast had a good selection of hot and cold items. The hotel is very clean and in a quiet, safe area.
Leisure Partner
6/10
Pleasant
17 Aug 2025
Cheryl
The only reason why I didn’t rate the hotel full 5 stars was because we were at the property for about 8 days and not 1 day was the room cleaned. We had to ask for towels, we gave the wet towels to the maid every few days to get new once. We had to ask for body wash refills and new toilet papers. We even asked when will the rooms be cleaned and was told on 3rd and 5th day. But that didn’t happened. Breakfast was ok. But the bacon didn’t look like real meat. Looked artificial.
Leisure Family
10/10
Exceptional
05 Aug 2025
Rachel

GenCon 2025

We love this hotel and use it every year for our GenCon trip. It's an easy drive from the ICC and Lucas Field and other downtown Indy locations.

The rooms are spacious and clean. The staff is very friendly. We will be coming back in 2026.

I
Partner
6/10
Pleasant
24 May 2025
Cassandra
TV didn’t work, handle on sink faucet came off, handle on toilet handle came off, chargers on night stand didn’t work.
The receptionist at check in was very friendly.
Leisure Partner
10/10
Exceptional
24 May 2025
Bryan
Great grill to cook out!
Leisure Family
10/10
Exceptional
04 May 2025
Verified traveler

Weekend accommodations

Extremely friendly staff! We loved the room- comfortable, spacious, clean. We traveled for athletics, so the kitchenette was nice for light meal prep. Breakfast was decent- variety of food groups to choose from, including grab and go items.
Pool was a little grimy looking. Third party booking said parking was free, hotel website states a charge- so, that was conflicting.
Friends_and_family Family
8/10
Excellent
31 Mar 2025
Shyanne
Love the property, customer service and amenities just takes forever to receive your deposit back
Leisure Family_with_children
2/10
Poor
15 Nov 2024
Kristin

Beware of mold

My daughter and I had to change hotels as this hotel had black mold in the room and I’m highly allergic to Mold. The pool ceiling collapsed the week before we checked in.
Friends_and_family Family
8/10
Excellent
30 Oct 2024
Mohamed Alpha
Is a good place
10/10
Exceptional
11 Oct 2024
Giancarlo
Perfect stay
6/10
Pleasant
24 Sep 2024
Howard

Room cleaning incomplete

Well, it seems they never finished cleaning my room. The fold out couch was open with the cushion on the floors, the garbage cans under the sink were full, there was a used bar of soap on the bathroom counter, the extra blanket bag was open with the blanket half way out. However, the bed was made and there were what seemed to be new towels in the bathroom. The kitchenette counters were clean although there were used pods in and next to the coffee machine. The people that worked there were all very nice!
Self
10/10
Exceptional
06 Sep 2024
Michael
Clean quiet property. The woman at the registration desk was one of the friendliest people I've ever met.
Leisure Partner
10/10
Exceptional
16 Jul 2024
LLOYD
Very helpful front desk personnel. A lady named Peaches an the lady who worked the shift before I checked in at 3.
Leisure Partner
8/10
Excellent
09 Jun 2024
Maricela
Receptionist Peaches was very friendly and attentive.
Leisure Family
10/10
Exceptional
01 Jun 2024
Jennifer
Enjoyed our stay , room was great and the staff was amazing . Definitely will stay here again !
10/10
Exceptional
27 May 2024
Joel
Last minute trip, staff was excellent and friendly.
Leisure Family
10/10
Exceptional
16 May 2024
Jennifer
The woman working front staff during our stay was incredibly nice and warm. Rooms were decent, spacious, and very convenient that they had kitchenettes.
Leisure Family_with_children
10/10
Exceptional
04 Mar 2024
Kristen

Nice

Very very nice, clean hotel with comfortable beds. My only 2 complaints are that the windows opened, but there was no way to prop them open and there was no full length mirror in the suite which was a real bummer.
Self
10/10
Exceptional
29 Sep 2023
Magaleata
It was so quiet and the room was nice
Leisure Family
6/10
Pleasant
26 Sep 2023
Verified traveler

My stay

First room was fine until we tried to leave to get something to eat. The deadbolt was stuck in the locked position, so we had to change room. So while changing rooms we went back to recheck and someone stole my meds. The front desk personnel was good.
Partner
10/10
Exceptional
23 Jul 2023
Michael

Bowling trip

Traveled down to Indy for my daughters bowling tournament from northern IL. Location was very good and the staff was amazing. Only complaint I would have is that I would like to see a separate bin in the room for recycling. Other than that no complaints at all!
Friends_and_family Family
2/10
Poor
03 Jun 2023
KENNETH
They over booked, took my money, and sent us to a small and inferior hotel. The other hotel sent to invoice to Residence Inn at a cheaper price and Residence Inn pocketed the difference. Other customers given same treatment. I want a refund.
Leisure Family
10/10
Exceptional
31 May 2023
KEVIN
Shane was particularly helpful in combining my multiple reservations (my plans changed, so i added more days)
Partner
10/10
Exceptional
16 May 2023
Joan
Nice to have a full kitchen, although we didn't use it. It was very quiet, dark room, big bathroom, nice staff and great breakfast selection.
Leisure Family
8/10
Excellent
25 Apr 2023
Amy
Enjoyed warm pool and staff is personable
Leisure Family
4/10
Poor
30 Nov 2022
Sherry
We checked in and our room didn't look clean. Dishes in the dishwasher yet and trash in a lower cupboard. We were able to change rooms. Our new room #224 looked better but when we pulled out the pullout couch there was trash under the couch. I slept ON the couch and not the pullout. Breakfast was good but very disappointed in the cleanliness of the room.
Leisure Family
8/10
Excellent
07 Sep 2022
Virgil
comfortable clean and roomy
Leisure Self
10/10
Exceptional
10 Aug 2022
Pete

Amazing value for the price.

Beautiful room for a great price. Nice and big, too. We never felt crowded. The bed was super comfortable and even the pull out couch was above expectations. On top of that, we had a full kitchen and plenty of space for games and other activities.
Business Family
10/10
Exceptional
09 Aug 2022
Mara
The front staff at this location are very well trained to provide friendly customer service. I directly dealt with five of them for requests and questions. I forgot a number of items and was offered generous selection and quantity to meet my needs.

Breakfast included individually packaged breakfast sandwiches, bagels to toast, cereal, oatmeal, packaged boiled eggs, apples and bananas, and on weekdays, fresh waffles. I especially appreciated the grab and go breakfast sandwiches, as they let me grab enough for my whole crew to enjoy in the room.

The rooms were clean and comfortable with excellent water pressure in the shower.

The work area in the room was very well appointed. The surface area was large and ergonomically shaped. Multiple adjustable lighting sources and copious, easy to access outlets with USB charging ports were located around the room. Seriously, this place is bursting with places to charge: both sides of the bed, the desk, the dining set, and the couch all had plugs at surface level.

The complaints are tiny, but needed in a review. I would have liked to see fresh towels in the pool area. Also, the cookware in room needs updating. The pan in mine has a warped bottom that made it difficult to cook in.
Leisure Friends
8/10
Excellent
26 Jul 2022
Kathy
Good location and staff, some amenities need repair (common BBQ), garbage collection (common areas like hallways) at more frequent basis would keep foil odours down, would love to see recycling capabilities
Business_and_leisure
8/10
Excellent
28 May 2022
Teri
Room was well-appointed and clean.
Leisure Family
10/10
Exceptional
24 May 2022
Beverly
what a great find!
Leisure Family
10/10
Exceptional
14 Mar 2022
Michael
Nice property. It’s a bit older, but was in good condition and we found it to be very clean. Pleasant atmosphere.
Leisure Pet
10/10
Exceptional
15 Feb 2022
Muhammad
Wonderful
Self
8/10
Excellent
06 Sep 2021
Stacy

Very nice stay

Very nice room. Very comfortable bed. Limited breakfast at this time. Staff was great. Only issue was every time the air conditioner turned on it was as loud as an alarm for about a minute. The first night it woke us every time but the second night we slept through it much better.
Friends_and_family Family
8/10
Excellent
23 Jul 2021
Verified traveler
We had the King suite and it was large and nice.
Leisure Family
10/10
Exceptional
11 Jul 2021
Verified traveler
The room was spacious and clean
Leisure Family
10/10
Exceptional
15 Jun 2021
Verified traveler
Great pet friendly location. Very nice walking/biking trails adjacent to property. Room was clean and comfortable. Check in staff was excellent.
Leisure Pet
10/10
Exceptional
28 May 2021
Verified traveler
The room was fine. The grass was eight inches tall and looked uninviting.
Leisure Family
8/10
Excellent
03 May 2021
Eric
Quiet, good location with easy interstate access
Self
10/10
Exceptional
23 Apr 2021
Verified traveler
Great place
Leisure Family
10/10
Exceptional
14 Apr 2021
Verified traveler
Great service very clean. Just wish there was a pool or hot tub. They had it shut for covid.
Business Self
4/10
Poor
08 Mar 2021
Verified traveler
There was some brown stuff on a light switch. It looked like feces. I went to the front desk no housekeeping available. The front desk attendant went to her her car and got some Clorox wipes for me to clean it. It did not come off. I think it was hair dye but it still look gross. Also, We ended up with ants in our room.
Leisure Family
10/10
Exceptional
05 Mar 2021
Verified traveler
The room was very nice and clean. Had a full kitchen. The staff was so kind. Breakfast was free and good. A lot of choices.
Leisure Family
4/10
Poor
19 Oct 2020
Brenda
We stayed for two nights in a Studio Suite. We were in Indianapolis due to a death in the family. The check-in process was very frustrating because for some reason the two nights had been booked separately (an error on Expedia's part) and I was told we would have to come the next day and re-swipe our credit card and get key cards redone as well. I expressed my frustration at that and the clerk got a little snippy with me. Then she asked what brought us to Indianapolis and I said a death. She then responded with what felt like an automatic \"I'm sorry\" which had absolutely no compassion or sympathy behind it. I said, \"Yes, I can tell just how sincere you are.\" She then got even snippier and was downright rude.
The other major issue was that we were without the use of our toilet for 24 hours of our stay because it was clogged and was leaking and running constantly. They had no one there to fix it and we were told they would be there at 7:30 the next evening. They would not even give my husband the plunger so he could at least unclog it himself. So we were stuck using the bathroom in the lobby. This was completely unacceptable! I don't know how you run a hotel with this lack of concern for your guests. I would assume that there is some type of management and/or staffing issue that needs to be addressed at this property to bring their service up to at least a minimal standard of professionalism and service.
Friends_and_family Partner
6/10
Pleasant
17 Oct 2020
Verified traveler
Breakfast was done before I got there, and they were out of food. Coffee was also done. No ice machine.
Friends_and_family Family
6/10
Pleasant
10 Oct 2020
Karma

meh

The room overall would have been great but a cockroach came to visit and it had smells of smoke.
Friends_and_family Family
4/10
Poor
28 Sep 2020
Edwina
For all the money spent the cleaning was not available for room service I could not get enough towels and when my son chips fell we could not even get a broom to clean our own room. The grab breakfast was trouble and the coffee machine was broken both mornings I asked for a manager twice and she/he never responded
Friends_and_family Family_with_children
8/10
Excellent
17 Aug 2020
Verified traveler

Would stay here again

We weren't there other than to sleep. It was quiet and comfortable. Due to COVID-19 they had grab and go breakfast. I wish there were disposable cups in the room so that we could take our coffee to go.
Friends_and_family Family
10/10
Exceptional
03 Aug 2020
Verified traveler

Nice rooms

Nice rooms. Location is close to several things but also off the beaten path.
Friends_and_family Family
2/10
Poor
21 Jul 2020
Verified traveler
Didn't have towels to give out to your guests when your current COVID system fails??? Over the top restrictive. Other Marriott property in town not NEARLY as bad. Terrible experience.
Leisure Family
8/10
Excellent
02 Jul 2020
Verified traveler

Nice stay

Great experience. The kitchen came in handy to limit eating out during COVID-19. Bed was very firm.
Friends_and_family Family

Location & surroundings

Residence Inn Indianapolis Northwest
6220 Digital Way, Indianapolis, United States

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Residence Inn Indianapolis Northwest

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