Name: Royal Inn Indianapolis
Address: 3740 N High School Rd, Indianapolis, 46224, US

2/10

Poor

25 Jul 2026

dan

No staff on site. They have a remote monitor to check ypu in. People loitering outside all night. Tried charging me twice the amount I reserved for on Expedia. Place is beat up and run down. I left before ever getting to my room due to over charging. Go somewhere more reputable.

8/10

Excellent

25 Jul 2026

Landry

Got the second room again the 3rd time. It was a little more cleaner than the 1st time I had it. But I got some rest. No hassles no problems. In and out.

2/10

Poor

25 Jul 2026

Shivam

Well, the bathtub had brown gunk in it, the tv didn’t work outright, the “front desk” is a kiosk where groups of people stand in line and talk through a zoom call? We tried calling the phone number for the front office and they would pick up and pretend not to hear, big accusation, but I would speak regarding the issue and then immediately after the man on the phone would reply “hello?” Horrible experience. -1 star, truly go anywhere else

10/10

Exceptional

25 Jul 2026

Monique

The room was clean, spacious, and the beds were very comfortable.

10/10

Exceptional

25 Jul 2026

johnette

Clean room, courteous staff

6/10

Pleasant

24 Jul 2026

Landry

The 1st night was great. The second night I got a room that wasn’t as good as the 1st. Needed a little more cleaning. Other than that everything was smooth.

10/10

Exceptional

24 Jul 2026

Landry

Definitely a go to. Clean welcoming with no nonsense.

10/10

Exceptional

23 Jul 2026

Brandon

N/a

2/10

Poor

21 Jul 2026

Tom

Room was presentable, but the cleaning was lack luster. Towels were terrible. Very stale room with solid vinyl flooring. Noisy.
Staff is rude and condescending. Parking is scary and inconvenient. Signs everywhere about break-ins and not responsible for lost/stolen items. Tents in the parking lot. Cars on jacks, flat tires abandoned.
They ask for unexpected deposits, and make you sign contract to accept all charges ( not specifically listed) and offer zero refunds for any reason ( even if they are at fault). Several people were at counter ( electronic keosk) complaining.
Nasty place. DO JOT STAY HERE.

6/10

Pleasant

17 Jul 2026

Darren

Staff would not help you

Family

2/10

Poor

15 Jul 2026

Calobe

Terrible

8/10

Excellent

07 Jul 2026

Bailey

Not a bad hotel overall. Reasonably clean, looks like might be in the middle of a renovation? Not much in the way of amenities. Tile flooring in rooms and lobby make for a fairly noisy night unfortunately. You check in via a “zoom” style kiosk which is fine, but unexpected.

POSSIBLE SCAM WARNING: The room was listed at $54, but then they wanted a $50 deposit. Left the room very clean, so waiting to see if we get our deposit back.

Partner

2/10

Poor

29 Jun 2026

Jeff

The room was dirty, there were no blankets and you couldn't get a blanket from the \"Kiosk\" man because they were out of them. The pillows were tiny and again the \"kiosk\" man was of no help, they didn't have more.....
The TV was not working and it seems they have crack heads living in some of the units.

Family

2/10

Poor

28 Jun 2026

Jeff

I had no blankets, small pillows and they couldn’t help me because they didn’t have any available! So I’m assuming they are a startup hotel but the place is a dump!

Family

10/10

Exceptional

22 Jun 2026

KEVIN JAVIER

Recomendado para descansar en paz

Self

4/10

Poor

30 May 2026

Melissa

People partying all night in the parking lot... Doors slamming at all hours of the night ... Virtual check in so getting someone to assist you was not an option ... absolutely a gross room outdated and felt very uncomfortable there

Partner

6/10

Pleasant

30 May 2026

LEE ANN

Not great overall.

Family

4/10

Poor

29 May 2026

Elizabeth

I was checked in with a kiosk of a person possibly in another country. There is a language barrier, and we then had to wait for security to walk us to our rooms. No carts, so prepare to carry your things. The basic amenities, a tiny bar of soap, shampoo and fresh towels. This would work for a younger crowd looking to save money. It was Indy 500 weekend and this is the closest I could score in December. So, if you’re looking for luxury, this isn’t it. But, it will be a place to stay for a night prior to race day. Book ahead, I believe she said $860 to the couple in front of me that didn’t have a reservation.

Family

6/10

Pleasant

28 May 2026

Jessica

You check in at a kiosk and speak to someone remotely which was fine. However, if you needed something during your stay (extra towels, roll of toilet paper, etc) you had to speak to someone behind the desk which rarely had anyone there during our stay. And there was no bell to ring to request assistance. I asked the receptionist in the kiosk and was told I needed to check back later to see if anyone was around. Additionally, the room doors do not close slowly or quietly. Doors slamming could be heard at all hours of the day/night. Minimal amenities. Not a bad stay but also not great.

Family_with_children

6/10

Pleasant

28 May 2026

Randy

They lost my reservations and absolutely no front desk staff. just a kiosk. In general I would never recommend the Royal Inn anyone

Friends_and_family Friends

8/10

Excellent

25 May 2026

Ann

The kiosk to check in was odd, but it was super easy. They did request a $50 deposit, but I received it back the day after we left. It was difficult to hear the person at the kiosk because the vending machine near it had a loud hum, but otherwise it was flawless. Our room had no remote control, but we were able to use the buttons on the side of the TV. Our room also lacked any side table or chair near the window, just a random swivel office chair. All in all, I would 100% stay here again. It was clean and relatively quiet for Indy 500 weekend. It wasn’t the Hampton Inn, but it’s also not Hampton Inn prices. You get what you pay for and it was a comfortable and clean place to relax after sightseeing.

Friends_and_family Family

2/10

Poor

25 May 2026

scott

The Refrigerator microwave or TV did not work. Had cockroaches. Didnt stay our 2nd night.

Partner

6/10

Pleasant

25 May 2026

Mark

Didn’t have extra towels, no tv remote, no trash can in the room, A/C was stuck on low or off.

Family

2/10

Poor

20 May 2026

Yuliza

The outside appearance was good. However, I lifted back the sheets, and saw the beds were full of old dirt/food/drink stains and what appeared to be possibly old blood at one point. When I brought it to their attention, they refused to do anything or let me speak to a manager.

Partner

4/10

Poor

12 May 2026

Greg

Yes on parking
No on pool

2/10

Poor

11 May 2026

Timothy

I booked online through hotels.com and paid for a room the day before and got my confirmation #. When I went to check in I had to talk to someone through a kiosk. I gave them my ID to find my reservation. He then asked for a 50$ deposit. I paid the deposit and exactly rite after he said he didn’t see where I paid for
The room online so he told me to call Expedia. I did NOt even reserve my room through Expedia. Hotels.com doesn’t have a customer service # everything is automatedor AI. I told him I got a confirmation # and an email asking me how was my check in. The guy through the kiosk kept saying he couldn’t find where I already paid even though I’m trying to give him the confirmation # he didn’t want it. I then asked will I get my deposit back he said yes if you call to cancel the reservation. It was already past check in time so I couldn’t cancel the room. How
Can you not Find a reservation but still ask for a 50$ deposit. I end up paying cash for a room instead of going somewhere 80$ cash vs the 60$ online i already paid!! And there are roaches in the room

2/10

Poor

05 May 2026

Jenna

Nasty place, boogers on the ceiling and walls. One pillow for a king size bed, hair on sheets and stains on the blankets. Food in the fridge that was molded. Crust nasty chair in the corner with stains. I do not recommend at all. They have a sign our front to lock your car doors that theybarent response for anything that happens. Not a good location

Partner

6/10

Pleasant

28 Apr 2026

Justin

The price was over 100 dollars more than I was quoted on hotels com and when I said something at the kiosk he acted like he didn't know what I was talking about and refused to budge on the price. Other than that, it was a clean and modern room.

Partner

6/10

Pleasant

08 Apr 2026

Juan

The pool has a cement slab over it.

Self

8/10

Excellent

27 Mar 2026

Yvens

parking was good

2/10

Poor

17 Jan 2026

Nicholas

There was blood on the sheets and my daughter got ate up with bed bugs I really want a refund

2/10

Poor

08 Dec 2025

Jessica

Didn't get my deposit when I stayed there

2/10

Poor

08 Nov 2025

Tre

Something else

10/10

Exceptional

26 Sep 2025

Cadeau

I really like it

2/10

Poor

19 Sep 2025

Brian

Go somewhere else it’s not worth the money and the location is in the middle of gang lands

Leisure Friends

10/10

Exceptional

17 Aug 2025

david

Ok

6/10

Pleasant

16 Aug 2025

Steven

Off of 38th street. Not a bad stay just a lot going on around the property

Leisure Family

2/10

Poor

05 Aug 2025

Michael

Out of the 6 nights I had booked I had clean towels for 3 of those nights. Even after asking for fresh ones all I got in response was “we’re out”. And had to buy my own shampoo/conditioner while there as the provided packets are near impossible to open.

Leisure Friends

2/10

Poor

03 Aug 2025

Brian

Holes in the curtains. The door didn't lock at all. The bathroom door was a sliding door with no privacy. Bare bolt sticking out of the wall. Either leaves or bugs in the air conditioner, not sure on that one. One of the pillows had a bloodstain on it and upon request they said they didn't have anymore to replace it with.

Leisure Family_with_children

4/10

Poor

01 Aug 2025

Cheronda

OMG, this place was the worst place I ever stayed. The room was dirty , shower moldy, sink lose, roaches crawling, no smoke detector, and lots of suspicious activity. The room is cheap so I guess you get what you pay for. While checking out we had to wait for them to inspect the room (lol) to get the deposit back and he had nerve to complain by saying it's ok but not ok. Never again

Leisure Family

6/10

Pleasant

31 Jul 2025

Huashan

Rooms are cleaned, #135 rooms cockroaches in the root and bsmell

Friends_and_family Family

2/10

Poor

01 Jul 2025

domingo

Not a good experience. But don’t happen again

There were a lot of termites in the bed, and they crawled all over your body, keeping you awake. If you extended your stay, you had to leave to check in. Otherwise, if you didn't leave, you had to pay an extra $80 when the room was $49. There was only boiling hot water, and it usually smelled strongly of marijuana. No one was laughing at this experience.

Business

10/10

Exceptional

24 Jun 2025

Jericho

My first room was not to our satisfaction, stained pillows, stained mattress, air conditioner didn't work etc. However the manager Ali helped us out. Staff was nice and courteous, the 2nd room a deluxe suite was much much better than the first. We only ended up staying 3 days but it was nice. Do pay attention that there is a 50 dollar deposit at checkout, it's not obvious on the booking site but it is hidden in the details. Do try to rent a deluxe room if you're not too tight on money you'll be much happier with the room. The area around the hotel is definitely rough and there are some rough looking folks around the area as well.

Leisure Family_with_children

6/10

Pleasant

22 Jun 2025

Kali

I like restroom and shower ⭐️⭐️⭐️⭐️⭐️

Friends

6/10

Pleasant

15 Jun 2025

Stef

Rooms are very spacious, but there is a large open space with no sitting chair or desk. The pillows on my couch are bigger than what is on the beds.
I hate the zoom-bot check in.

Leisure Family

2/10

Poor

13 Jun 2025

Robert

Horrible

Bed sheets were stained, there was no fire alarm, we were given a half used roll of toilet paper, a worker just randomly barged into our room in the middle of the day. We also weren’t given our $50 deposit back because of the dirtiness of the room from before we got there

Partner

2/10

Poor

08 Jun 2025

Diane

This is the worst hotel that I have ever stayed at using Hotels.com. It was roach invested and the sheets on the bed were not clean.

I highly recommend that Hotels.com remove this hotel from your website. I am a business woman and me and my organization were very disappointed with the service, cleanliness of this hotel. They treated me as if I was this homeless low income customer.

I respectfully ask that hotels.com refund me my money for the stay at this hotel and compensation for the inconvenience.

I left my clothes and computer equipment in my car and slept in the chair that was in the hotel room to ensure that roaches would not get into my luggage nor my computer bag.

Business

2/10

Poor

05 Jun 2025

Danyon

Roach infested wouldn’t give us our deposit back because of dirty laundry saying we stained everything but it was dirt from there nasty ass floors

Leisure Partner

6/10

Pleasant

28 May 2025

Daniel

Could of have had tea and coffee facilities in the rooms

8/10

Excellent

26 May 2025

Timothy

Easy access, only issue we had was the key didn't work a few times.

8/10

Excellent

05 May 2025

Teena

It was the cheapest motel option in the area. Noisy guests during the night outside in the hallway. There was plastic under the sheets which made a rustling noise when moving around while sleep. The plastic also reflected body heat making me warm. The AC was noisy when going off and on.

Leisure Family

2/10

Poor

04 May 2025

Ephraim

Staff were nice but conditions were horrible. Do not stay there unless you absolutely have no other options

Leisure Self

2/10

Poor

30 Apr 2025

Naomi

My experience here was a zero out of 10 they told me go ahead and swipe your car and so I was like oh can I use tap pay they were like yeah I’m like OK cool so that’s what I did then they proceeded to not give me my deposit back to come back up there and re-reset my car could’ve been told me that Then the room I was in her aunt there was a lady who asked my fiancé. Did he want to buy some Coochie the front desk worker stained real bad and just overall out of 10

4/10

Poor

23 Apr 2025

Hailey

It was clean in the lobby but the whole place is pretty sketchy and they take photocopies of your card

Leisure Partner

2/10

Poor

18 Apr 2025

James

I would never stay here again or recommended this place to no one!!!! My friends family and myself will definitely be putting how horrible this place is and how they will take advantage of people and keep their security deposits over a couple dirty towels. Also we will be letting everyone know all over the internet and social media. And if I was you guys I would not recommend this place to anyone they are horrible

10/10

Exceptional

28 Mar 2025

Orlando

N/A

10/10

Exceptional

27 Mar 2025

NANNANE

tres propre

2/10

Poor

25 Mar 2025

Meagan

Awful experience.

Partner

6/10

Pleasant

19 Mar 2025

Verified traveler

There was no table and chairs in the room no trash. I was told that everything was included in the amount that I paid and the guy at the front desk try to get an extra $50 for me for the deposit and the game wanted to go down to $20 in the deposit.

Business Family

10/10

Exceptional

16 Mar 2025

Jameel

Good

2/10

Poor

14 Mar 2025

Max

Rooms smelled like smoke, dirty, and looked nothing like pictures on website.

10/10

Exceptional

13 Mar 2025

Bwondon

good treatment

2/10

Poor

10 Mar 2025

Jasmine

Large room

8/10

Excellent

10 Mar 2025

Jasmine

Large room

Leisure Family_with_children

8/10

Excellent

05 Mar 2025

Juan

Good

2/10

Poor

05 Mar 2025

Jawn

Nothing but young teenagers running around had three young gentlemen approach me with two other females with them offering me to have sex with their females for $40 an hour

Self

6/10

Pleasant

23 Feb 2025

Orlando

For a quick stay it’s fine but it didn’t have hot water . I tried at night and in the morning and it continued to run cold .

Business Partner

2/10

Poor

17 Feb 2025

Katrine Mayara

If I could give it a minus 5, I’d give it. I made the reservation through expedia and paid for it, there was no other fee disclosed on my reservation. Upon arrival, a $50 is demanded, otherwise you cannot check in and what you paid is not refundable. The people you talk to are in India… they are on a screen and they just repeat the same crap over and over… they are useless. Bedroom is nice, but there is no comforter, no cover… just the sheet cover. Upon check out, the deposit that was promised to be “returned in the morning”, was in fact not returned… and God knows if we will ever see it. THIS PLACE IS A SCAM! AVOID IT LIKE THE PLAGUE!

Business Family

4/10

Poor

07 Feb 2025

Wendy

Very bad

Partner

2/10

Poor

03 Feb 2025

Oscar

Me cobraron mas de lo que me decian me terminaron cobrando 2 habitaciones

4/10

Poor

02 Feb 2025

Apostolos

Shady place. Stay away. Beds have no real covers…..just an awkward place to stay at

2/10

Poor

31 Jan 2025

Amber

This place is nothing like the ad or website. It's so gross and stinks. There are men loud and drinking outside. I'm scared for my safety and health. Such a waste of my money.

Business_and_leisure Self

2/10

Poor

24 Jan 2025

Channon

Wanted to cry

It was roach infested it had bad smell and they didn’t care

Self

10/10

Exceptional

16 Jan 2025

Yveline

It always feels good being here...very quier and clean place.....staff very cool

4/10

Poor

24 Dec 2024

Verified traveler

The very first night there was a mouse in the room customer service from the desk was absolutely terrible the whole time I stayed there and you asked for towels two three times you don't get a response so you have to go track somebody down no washer dryer just not a very good stay find different Hotel

Self

2/10

Poor

08 Dec 2024

Micky

Worst Hotel Ever!!

They put me in a side Hall! That was in a construction area! Constant Banging! They didn't speak english! My Freaking Door didn't even have a peep hole!! Just a hole! And a lock that didn't work!!!

Self

2/10

Poor

17 Nov 2024

Toirrey

No ice, tv did not work, the shades did not close all the way down, no iron

2/10

Poor

05 Nov 2024

Shameka

The hotel it self
Need to be shut down and remodeled the smell was horrible the room was a mess needed worked on a lot just a horrible place to stay with kids not safe and the Environment with all the cats for the price was ridiculous and I still
Haven’t got my deposit back yet from the room I will never visit again nor do I recommend anyone to stay here EVER

Partner

2/10

Poor

03 Nov 2024

Rachel

we stayed 2 nights, upon first checking in i had troubles with the key card so i went to the front desk to seek help & the man working talked to me like i was stupid and had never unlocked a hotel door before. after he got it open for me, he snapped at me saying it wasn’t that hard. the next day, after returning from the day’s activities, my key card did not work again. i went to the front desk, and a staff member casually told me they had deactivated my key card because of “chargers plugged in”???? i didn’t realize i wasn’t allowed to leave my phone charger plugged in but whatever, she gave me a new one. furthermore, the shower was disgusting— there was hair on the walls and brown spots all over. the walls are paper thin, i could hear yelling and talking and every single noise under the sun at all times.

Leisure

2/10

Poor

22 Sep 2024

Frank

Terrible bad service

4/10

Poor

04 Sep 2024

Katherine

No pool and stairs instead of elevators and dirty

Leisure Partner

10/10

Exceptional

31 Aug 2024

Mila

I like it

2/10

Poor

21 Aug 2024

Justin

SCAM SCAM SCAM. This place is dirty, druggies everywhere and the owners are liars and scammers. I never leave reviews. Especially not 5 star ones but please for the love of everything that is holy no one NO ONE stay here. Please.

Leisure Partner

10/10

Exceptional

21 Aug 2024

Matthew

Helpful friendly staff

10/10

Exceptional

14 Aug 2024

Matthew

Good

10/10

Exceptional

13 Aug 2024

Matthew

Quiet

2/10

Poor

03 Aug 2024

Double wide

Its an absolute nightmare.

Business Family_with_children

4/10

Poor

27 Jul 2024

vicky

If you just need a room and no amenities

was annoyed from the start. There are 4-5 men in the office window but they can't help you have have to check in through a kiosk just in front of the window. Which was super awkward and very un personal. It's a video chat type of thing where a live person on a screen helps you. At one point I had to give documents to one of the men behind the window. It was awkward and super ick!

Place was being fixed up plastic covering carpet in hallways . Construction noise one morning and room smelt of fresh paint it was really strong! NO maid service during stay asked to have room cleaned it was not. Had to ask for fresh towels and that was an argument because they were\" already in our room from the cleaning lady\" So that was a discussion. We were assured we were gonna get someone in there the next day we did not. Broken down cars in parking lot Uhal rental trucks parked all over the place as that is part of their business as well. COULD BE A NICE PLACE But they need to clean it up. Gave 2 stars because I actually stayed in a. 1 star place before and this was a step above!

Friends_and_family Family

2/10

Poor

27 Jul 2024

Pratik

Not an ideal place to live. Avoid if possible.

Leisure Self

2/10

Poor

26 Jul 2024

Kyle

Checking in and out was a nightmare and I got bit by bed bugs

10/10

Exceptional

24 Jul 2024

Kortez

Clean

Business Self

4/10

Poor

22 Jul 2024

Jeremy

Poor

You had to check in at a kiosk at the front desk but still talked to someone behind the glass and it was hard to understand. The maid cleaned the room but we had to go to front desk to get more towels which was annoying all weekend

Friends_and_family Family

2/10

Poor

21 Jul 2024

Melissa

It was one of the worst experiences we’ve ever had. We did not have a working toilet. We did not have lights that worked in the room. There were roaches and the rug smelled like mold, and the staff was horrific and tried to gouge us for twice the amount we paid through Expedia.

Business_and_leisure Family

6/10

Pleasant

11 Jul 2024

TAMIKO

The construction of the building

Leisure Family_with_children

2/10

Poor

08 Jul 2024

Derek

Not a very nice place to stay.