Baymont by Wyndham Indianapolis West

6/10

Pleasant

19 Feb 2026

Jeremy

The hotel is dated and could use some TLC, but the staff were nice.
The water pressure and hot water were perfect.
WIFI worked good.

Self

2/10

Poor

30 Jan 2026

Andrew

No handicap rooms available. Had to find another site. I have tried to cancel the charges as we did stay there.Please advice contact I need to cancel charges.

2/10

Poor

22 Dec 2025

Dustin

As soon as you walk in the door the lobby and Hallways had a foul odor of stale cigarette smoke. But heavy in that it was like someone was hiding somewhere chain smoking them. There were signs everywhere that the establishment was non smoking to the point they make you even if you’ve booked with a 3rd party pay a 100$ separate deposit. I was hesitant but I did. 10 hours of driving and chose those hotel. Made it through the stench to our room Which as actually pretty clean to be fair. Comfort wise I would give a 3/10. I can get past all of that. Being woken up at 430am by the laughing and banging and carrying on of the room next to you is a lot to take in. It being an adjoined room had a door separating the two. Whoever was in that room repeatedly tried to unlock and use the door knob to come into our room.not only that but I thought it was the noise that woke me up. I inhaled and it was like I was puffing on someone’s cigarette so much my nose hurt. That woke me up completely. I approached the front desk night manager to try and resolve the issue. He went and knocked on the door of the neighbors so I went inside and went back to bed. I woke up an hour later to nose filled with cig smell and then again with the rattle of the lock I went to the manager who accused me of just starting trouble. Said no refund instead of just offering me a diff room. Didn’t want to listen and got very accusatory. So much that my wife and I decided to leave the hotel at 530 am instead of sleeping.

Friends_and_family Family

6/10

Pleasant

14 Dec 2025

Jennifer

Room was good, clean, didn’t smell. But the hallways smells like recreational green activities if you know what I mean. Not sure if people who stay there long term were smoking or what, but it was very apparent once you got past the front desk. Breakfast was ok, not a large selection of hot food, only scrambled eggs, sausage links and make your own waffles. Otherwise, cereal, small muffins, toast and bagels. Overall not too bad for the price. Staff was friendly.

Business

6/10

Pleasant

13 Dec 2025

Norman

the hotel was dated

Business Friends

6/10

Pleasant

08 Dec 2025

Lisa

For the price I paid it was ok. Bathroom door needs replaced and not enough hot water.

10/10

Exceptional

02 Dec 2025

John

Nice and cheap

Business_and_leisure Pet

2/10

Poor

30 Nov 2025

Shaina

They have bedbugs everything is broken in the room it’s crackheads that stay there

Business

4/10

Poor

27 Nov 2025

Dawn

Cost too much for what we got. Had to fight to get the rollaway we asked for, rollaway was pure metal coils with no cushion, toenails in the bathtub, towels had holes in them, furniture was falling apart, hair dryer hanging on wall by a string, shower took more than 5 minute to warm up, shower curtain wouldn’t close so water went all over floor…

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Maguate

Good😍

10/10

Exceptional

21 Nov 2025

Adriana

La habitación impecable

2/10

Poor

16 Nov 2025

Berna

My dwposit

4/10

Poor

26 Oct 2025

Arsensio

Room was dirty and not clean. Carpet dirty and not vacuumed. Window would not close all the way and barking dog all night. Room in general not well maintained.

Leisure Partner

8/10

Excellent

20 Oct 2025

Kelsey

Nice

Partner

8/10

Excellent

03 Oct 2025

Kelsey

Nice

Partner

4/10

Poor

26 Sep 2025

Brad

What can I say; It's run by Indians and they don't have the same appreciation as Americans for cleanliness and whether things work or not. Elevator hasn't worked for months (from other reviews), fitness center was locked and couldn't use it, room had a large repair on the wall and ceiling & wasn't painted, no coffee maker in room even though cups and lids were provided, never answered room phone when we called, second floor hallways stunk & reeked of pot. Breakfast was un-appealing & we went to McDonalds next door. I actually can't believe Baymont/Wyndham would allow their sign to be displayed outside. Corporate needs to tour this property, it's disgusting.

Leisure Partner

8/10

Excellent

08 Sep 2025

Mike

Get what you pay for

Leisure

2/10

Poor

07 Sep 2025

Cynthia

Nothing. Below average in every aspect.

Business Partner

2/10

Poor

03 Sep 2025

Angelica

We did not stay, it smelled like straight marijuana and sheets felt wet. Would not let me refund.
Absolutely awful. Over 30 minutes for someone to come to the front desk.

4/10

Poor

01 Sep 2025

Patrick

Not what we expected.

Just an overnight after the races but, the room smelled like stale food. The walls were in terrible shape with paint peeling and lots of scrapes. Shower curtain held in place with drywall screws and schims. Bathroom door is raw, unpainted. Also the elevator is out of order. Really strange for a Wyndham.

Friends_and_family Family

6/10

Pleasant

01 Sep 2025

James

Elevator not working. No alarm clock, coffee maker in room. Handle and water spout on bathtub very loose and the water drained very slowly so I was standing in the dirty water after the water was turned off! No hair dryer in room. Kids knocked on door in middle of night! Stale muffins room temperature sausage links!

Leisure Family

6/10

Pleasant

31 Aug 2025

Scott

The facility was not clean. There was little to no toilet paper. Elevator didnt work. One ice machine was out of order. During a 3 night stay, the room was never freahwnes up. There was no ice bucket and when I asked staff about it, they gave me a bag to get ice in.

Leisure

8/10

Excellent

31 Aug 2025

Joe

I was very skeptical after reading the reviews, but was very pleasantly surprised. For the price, it was what I was expecting. While some things seemed dated, it seemed clean and for the most part in good shape. One exception was the mini fridge in our room, it worked fine but it looked rough.

Family

6/10

Pleasant

17 Aug 2025

Teresa

Two star hotel

Not the cleanest. Definitely older. Needs work.

Friends_and_family Friends

6/10

Pleasant

17 Aug 2025

Don

My stay at Baymont

The place was clean and the owners were nice but the whole place smells like weed.

Self

6/10

Pleasant

12 Aug 2025

Robin

Overall not bad for the price. Parking lot and roads approaching hotel are horrible. Roads in Indy overall are pretty 3rd world quality.

2/10

Poor

11 Aug 2025

Jacob

Room smelt very bad elevator is not working

Leisure Family

2/10

Poor

11 Aug 2025

Jacob

The rooms they put us in, had a bad odor coming from the air conditioner smelled like the hotel had been flooded or something. Elevator is not working doors to the room were hard to open and close carpeting. Nasty would not recommend it to anyone not even to a dog

Leisure Family

4/10

Poor

11 Aug 2025

Ashliegh

Upon arriving I was charged through here and again at the property. There was blood splatters in the bathtub and poop in the toilet. When asking for a new room the lady was not nice. When moving to a new room it was better. It was gross! The beds are horrible!

Leisure Family

10/10

Exceptional

10 Aug 2025

Bobby

Internet access was great

Leisure Partner

4/10

Poor

08 Aug 2025

Verified traveler

No water in the vending machine.

Friends_and_family Family

2/10

Poor

06 Aug 2025

Sharon

The hallway smelt like a porta potty. I did not feel this was a clean facility.

Business Self

2/10

Poor

04 Aug 2025

Debra

This was the absolute worse hotel experience o ever had. The pool was nasty and not working. The elevator was not working, so I had to walk out the side of the door on the other end of the building to walk across the parking into the front door for breakfast. Well it wasnt even breakfast it was just drinks eggs sausages and cereal and thats if you got there early because on the 3rd day the breakfast was done at 7:30am the hallways smelled horrible. I will never go back there.

Leisure Partner

6/10

Pleasant

01 Aug 2025

Mycole

nice but didn't get what I asked for

The elevator was down. I had picked a room with a hot tub not knowing that those are only given if you're staying for more than one night. I wasn't happy but had no other real choice.

Business

2/10

Poor

31 Jul 2025

Robert

Worst Stay

I will never used the Hotel. Due to the Hotel Management had “no conern or regrets” since my room was targeted and broken into which “all my possessions were taken” while I was gone. Had both room keys in my possession. Turn in the room keys after Day 1 and still get charged for 4 nights. Management targets its people by their vehicles. This is the “Worst Place!” I ever had stayed.

Self

2/10

Poor

30 Jul 2025

Fatima

Poor reception

Hotel entrance was dirty, staff were not at the reception, elevator was out of service, room was dirty.

Partner

2/10

Poor

28 Jul 2025

kendra

The bed was comfortable. That’s it! Very dirty, maybe I could have gotten over the dirtiness and the bad smell in the first room, if the second room was any better. The rooms need to be deep cleaned. Or cleaned at all! Wyndham, needs to pay more attention to these little mom and pop places. They don’t care how they care out the name. Not good at all. From the dirty tore up curtains down to the dirty, dirty floor!! Bugs, dirty walls, the room with the vending machines smells horrible. The elevator to the second floor was not working. They don’t tell you that until after you have paid for a room. I’m have a handicap and the toilet was about 2 ft from the floor, Very low. No bar to hold on to. Not in the shower either. The need to gut the place and start all over!!! I have plenty f pictures!!!

Leisure Self

6/10

Pleasant

27 Jul 2025

jameia

FALSE ADVERTISING

online i paid and booked a suite with a hot tub for my daughter online and i get here and they tell me its no room with hot tub and also no pool. ONLINE SAYS ALL THESE THINGS ARE AVAILABLE! i was not accommodated for the price difference or anything! non refundable! They just took my money after they falsely advertised

Friends_and_family Family

4/10

Poor

20 Jul 2025

Alice

We will never stay in that hotel again.

When we checked in the staff was not friendly and told us we had to pay a $100 incidental fee upon check in. When reserving this room that fee was never discussed. We got our key and went to the room, and when we opened the door a horrible stench met us. The room wasn't clean. The floor had not been vacuumed, and the television did not have a signal. We went to the desk to ask for another room and was met with aggravation. We also informed the clerk that the hallways had not been vacuumed. She did not care. We will never stay in that hotel again.

Partner

4/10

Poor

12 Jul 2025

Eileen

There was a bad, sour smell that was very annoying…and floor and carpeting in the room was very dirty. Beds were clean and comfortable, no bugs were spotted. The employees working were friendly enough. We cut our stay short….

Friends_and_family Family

6/10

Pleasant

01 Jul 2025

Dave

Pool closed \"for the season\" - in June? Very minimal breakfast ... we ate elseware. Manditory $100 damage deposit??? Will look somewhere else on next trip to Indy.

6/10

Pleasant

17 Jun 2025

Bruce

This place needs to be updated and cleaned!

Friends_and_family Friends

2/10

Poor

14 Jun 2025

Lars

non smoking rooms smelled like cigerettes,
was a shooting down the hall, prostitution. I believe this place is bad area! is terrible for anyone, after shooting we just pulled out,

Friends_and_family Friends

2/10

Poor

13 Jun 2025

De'Angelo

It was horrible they have bed bugs and wouldn't give me a different room slept in my car

Business

4/10

Poor

12 Jun 2025

Leslie

Dirty carpet, hair on bathroom floor, and very strong chemical smell. We have stayed at this motel everytime we have an early flight. Not sure we will return to this hotel.

Leisure Partner

2/10

Poor

10 Jun 2025

Andrew

The bathroom had mold on the ceiling and the tub was stained. The guy ar the desk said they were remodeling. They were doing carpets first and the bathrooms. All though I saw now sign of work being done anywhere.

Leisure Family

6/10

Pleasant

10 Jun 2025

Michael

Friendly , good service. Rooms could be cleaner

8/10

Excellent

08 Jun 2025

Daniel

Nice place to stay. Keep in mind it’s a motel though

4/10

Poor

07 Jun 2025

Pete

Strong odor of weed, your wife and kids wouldn't feel safe.

Friends_and_family Friends

8/10

Excellent

03 Jun 2025

Danny

Couldn't understand the girl at the front desk. Her english wasn't very good. Bathroom door was warped around the latch and couldn't be shut. No ice machine on second floor. Breakfast was good. Bed was comfortable.

Leisure Partner

2/10

Poor

02 Jun 2025

JOHN

Upon arrival I noticed that I was booked to this particular hotel that did not compliment my filters on my search for a room because I specifically wanted an indoor pool and an indoor hot tub.
I explained this to the lady at the desk who was very unprofessional and confrontational and very underqualified to be left alone with her duties.
At the last moment when I was getting ready to swipe my credit card I realized that she said the only hot tub was in a room and the only pool it was outside both of which I had no purpose or used for

Leisure Partner

6/10

Pleasant

29 May 2025

Andre

bit dirt

4/10

Poor

25 May 2025

Larry

Bathroom had water all over the floor. Carpet had not been vacuumed, chair had stuff in it. There was a weird smell in the room. Just not a place i want to return to.

Partner

2/10

Poor

21 May 2025

Eldor

They say do not take online reservations. Come lobby room and pay here. We have for you discount if pay here thay say.

Leisure Self

2/10

Poor

19 May 2025

Gamini

The room I booked and paid was not available.
Also, room given was not opened with card and had come back again to get another room

Leisure Family

4/10

Poor

18 May 2025

Rocky

First impressions are key. The entryway was littered with empty cups and just trash. It appeared to have never been swept. There appears to be an effort at remodeling, Howe ver, the furniture should have been addressed years ago as it was…well…falling apart and just gross to look at. Oddly, our room had no sprinklers or smoke alarms. The breakfast was non-existent, and every morning you had to request food. The coffee was good, but you had to request a cup. The toilet seat…come on man, just replace it. It had been painted or patched or something, it was just gross also. Nuff said.

Partner

2/10

Poor

18 May 2025

Jodi

This hotel is completely under construction with drywall dust everywhere. It was loud and filthy. We got locked out of our room because the door lock malfunctioned. We never received service in our room because the staff couldn’t get in, but didn’t say anything. The last night there we found a cockroach on the bedside table. They offered to switch us rooms, but the whole place is disgusting.

Leisure Family

10/10

Exceptional

18 May 2025

Mark

Ok place for a night

Leisure Family

8/10

Excellent

14 May 2025

Stacee

Good Place except for smelly on second floor

It was a great place to stay overall.. except for the terrible stench of Mary Jane throughout the halls of the second floor. Thankfully the smell didn’t come into our room too bad or I don’t think I could have stayed.

Friends_and_family Family

6/10

Pleasant

02 May 2025

Trisha

We got the Jacuzzi room and the tub was not cleaned out properly.

Partner

4/10

Poor

17 Apr 2025

Mike

Room smelled like marijana and loud music could be heard from somewhere outside of the room. It was so bad we chose to leave.

Business Self

2/10

Poor

13 Apr 2025

Ioana

Tye property is really dirty, old, the room had crumbs on the floor, no chair at the desk, no hair dryer. The whole floor was smelling like weed and cigarettes. A couple was fighting next door and in the hallway, when i decided to leave for safety reasons. The staff was nice and they did offer full refund

Business_and_leisure

6/10

Pleasant

08 Apr 2025

Sammantha

Would stay again

2/10

Poor

05 Apr 2025

Brian

horrible

I was unable to complete my hotel stay I had to check out in the middle of the night due to my hotel room bathroom being infested with roaches. I informed the front desk attendant he explained to me that the roaches are coming in due to the excessive rain. Informed me to call management during the day.

Self

2/10

Poor

22 Mar 2025

Bridget

Carpets and room was dirty,

Friends_and_family Family

10/10

Exceptional

09 Mar 2025

richard

hotel clean, staff friendly. lots of parking. a plus as a cracker barrel next door. i stayed there in 1993, when it was a different hotel, but it is center of what we do when we come to Indy.

Friends_and_family Friends

6/10

Pleasant

09 Mar 2025

Kristen

Property was clean but as we were checking-in, there was a staff member arguing with 2 others in the lobby. As we proceeded to our room, we found the door wide open which was weird. Room was clean but neighbors were very loud and you could hear every door open and close throughout the hallway. The worst part was when the staff decided it was a good idea to shop vac the hallway at 4am right outside my door. Really inconsiderate. When we opened the door he just looked at us and moved a little bit further down the hallway.

Leisure Partner

6/10

Pleasant

03 Mar 2025

Shannon

I was unable to get internet on my tablet devices, and the toilet was kids size and height making for difficult to getting up.

Leisure Self

2/10

Poor

01 Mar 2025

Tamika

Did not appreciate the fact that the room i was in did not look like what i saw on line. I will not be returning.

Leisure Friends

10/10

Exceptional

23 Feb 2025

Tracy

I'll be back here JUST to get away from everyday life ✅
Thank you guys at BayMont West Indianapolis Indiana 👍

6/10

Pleasant

23 Feb 2025

Aimee

Bed was comfy, but there was black ick in the bathtub/shower. The hair dryer and bathroom vent did not work.

Business_and_leisure Partner

6/10

Pleasant

14 Feb 2025

Levi

Rooms need to remodeled

Leisure Family

6/10

Pleasant

24 Jan 2025

Loutfik

The only thing I liked about this place was comfortable bed and clean room, other than that, the hotel entrance and lobby were not clean enough for welcoming, and the hotel seems to need a lot of maintenance, but all in all we had a good night with comfy bed and pillows

Business_and_leisure Partner

8/10

Excellent

20 Dec 2024

Camron

Good

Business Self

10/10

Exceptional

20 Dec 2024

Camron

Good

Business Self

10/10

Exceptional

13 Dec 2024

April

Staff except one courteous & helpful, try to work with you best they can. Great housekeeping. Bobby is the best also

Business_and_leisure Partner

10/10

Exceptional

12 Dec 2024

April

Same as last review

Business_and_leisure Partner

10/10

Exceptional

10 Dec 2024

April

I love how comfortable the Queen beds are. Love the thick fluffy towels & wash rags, love the curved shower rod & water gets nice & hot. Heat works to good. Love how they have continental breakfast daily. Baymont Wyndham West is beautiful 😍 Staff is nice for the most part & helpful & attentive & will kinda work with you case by case.

Leisure

10/10

Exceptional

06 Dec 2024

April

I love the hotel completely alot. Its beautiful, can be pricey but worth it to me. Every staff member I came in contact with is humble & polite except one so far. I stay to myself of course, no complaints really at this time.

Leisure

2/10

Poor

22 Nov 2024

Maxim

My stay at this hotel was terrible overall, starting with the awful smell and finishing with the different types of bugs and cockroaches running over me, over my sheets, over the towels in the bathroom. (An issue by the way I observed people mentioning in google reviews for the last at least 2 year, an issue that as I experienced is still not addressed to this day). I booked this room because of the Baymont by Wyndham name on the listing, which is misguiding to say the least. I really hope this review will help the management to address finally this issue but something tells me it’s an hopeless situation. They’ll probably go on like this with one time clients until a serious inspection. Hopefully that inspection will happen sooner then later

Business Self

8/10

Excellent

20 Nov 2024

Brenda

Roaches & spiders in room ph didn’t work to call desk

8/10

Excellent

19 Nov 2024

Bryan

Doing renovations but good place

Business

2/10

Poor

10 Nov 2024

Lynn

Owner was very racist toward me. The manager Kim was great but the owner treat black guest different

Business

2/10

Poor

10 Nov 2024

Andre

I had talk to an employee cause i had to check out earlier than expected and they said that they would refund me for the nights i didnt stay then when i have expedia talk to them about refunding my nights no one answered

6/10

Pleasant

08 Nov 2024

Emma

Me and my family had a good time will be back didn’t want to leave.

Business_and_leisure Family

8/10

Excellent

08 Nov 2024

Kimberly

Worked great in a pinch! Thx

Leisure Partner

4/10

Poor

06 Nov 2024

Verified traveler

Dirty. Questionable. Not sure if there were permanent residents. Seemed that way. Place smelled like cigarettes and marijuana. Breakfast was ok. Definitely won't bring my group back. It won't let me add photos. Stains everywhere, carpet filthy, dust caked on air conditioner.

Business

4/10

Poor

05 Nov 2024

Oscar

not recommended

Business Self

6/10

Pleasant

04 Nov 2024

Diane

Not the greatest hotel but the staff was extremely accommodating, let us check in 3 hours early for Eras concert and provided some good travel advice. Very nice desk clerk-thank you!

Leisure Family

2/10

Poor

04 Nov 2024

Verified traveler

Disgustingly dirty property. Do not stay here!!!

Partner

6/10

Pleasant

04 Nov 2024

Mia

Front desk staff member Max was amazing

4/10

Poor

03 Nov 2024

Joella

was most upset with the lack of breakfast options and the limited amount plus they did not offer top service. and i had to go get my own towels an toiletries which they argued with me that i don’t need them because i have the dispenser on the wall well my room didn’t have dispensers it was still the little botttles of shampoo and conditioner n boxes of soap and they overcharged me i paid more than what the hotel was charging

Business_and_leisure Family

2/10

Poor

03 Nov 2024

Verified traveler

Bed bugs!

I woke up the next day with bed bug bites all over my body. On top of that, the breakfast was awful.

Friends_and_family Friends

2/10

Poor

03 Nov 2024

Sandy

The room smelled on mildew/mold Dusty and dirty. The furniture was broken/glued together. Bathroom was dirty. Guests all had windows propped open. Very strange.

Leisure Family

2/10

Poor

03 Nov 2024

Joshua

FIRST AND FOREMOST there was blood spatter in my jacuzzi tub and a door fell off of it, revealing gang sign graffiti on the back side of it. Also, we called ahead for an upgrade to a deluxe suite, yet were still placed in a standard suite upon check-in despite having been assured of the upgrade and when shown the pictures of the advertised “deluxe suite” was told by the desk attendant that it was already occupied. Obviously we did not stay here and immediately demanded a refund. Save yourself the stress and stay somewhere nice either downtown or in the keystone district.

Leisure Partner

10/10

Exceptional

01 Nov 2024

Elizabeth

I was very pleased with the stay

2/10

Poor

28 Oct 2024

Verified traveler

Can't Recommend

Was supposed to be a room for 5. It was not. There was a sharp screw coming out of the front of the headboard for no apparent reason. When you close the bathroom door you can see that nobody cleans behind it. Bathroom door is in disrepair.

Friends_and_family Family

10/10

Exceptional

18 Oct 2024

Deann

Close to my dr

Leisure Self

2/10

Poor

13 Oct 2024

Coleen

Hotel common areas were dirty. Saw cockroaches in the bathroom