Extended Stay America Select Suites-Indianapolis-W

4/10

Poor

23 Jun 2026

Jean

First room needs maintenance on the appliances, Bathroom water did not get hot enough to take a shower, they have cockroaches, and could use a good cleaning.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Flint Alan

No staff on site and alarm in lobby went off all night until staff arrived the next day. Could hear it chirping all night in room

Partner

4/10

Poor

15 May 2026

James

There was visible dirt and grease throughout the room.

8/10

Excellent

14 May 2026

Emma

Staff was nice and friendly!

Partner

4/10

Poor

02 May 2026

Brandon

Place reeked of weed, floors were dirty, bed was terrible. People were slamming doors all night long dogs barking wouldn’t never stay again.

Family_with_children

2/10

Poor

10 Mar 2026

Jeanette

The toilet didn't flush, the blinds were broken and dirty, the bed linens were dirty, there was a general air of run down, unclean, and uncared for property.

Pet

10/10

Exceptional

22 Feb 2026

Gregory

Yes

Partner

10/10

Exceptional

28 Dec 2025

Byron

Stayed for a week & loved every bit of it. Will be back!

Leisure Self

2/10

Poor

07 Dec 2025

Shaun

Terrible

Business Self

2/10

Poor

06 Dec 2025

cerria

When I arrived and got check in the first room the gave me the door didn’t lock so anybody can just walk in the room without a key than the second room the gave the tv channels didn’t work and the heat was blowing cold air took a shower and it was roaches all in the bath room

Partner

8/10

Excellent

24 Nov 2025

Marvene

No free coffee and pastries in the morning. Missing clock in the room

Business

2/10

Poor

11 Oct 2025

Loren

Nasty ass room, dirty when I got there. I had roaches in my room which I do have pictures to confirm. Adults and kids yelling and running around

Business

2/10

Poor

06 Sep 2025

Michael

Slum-like Conditions

The room was absolutely disgusting. Felt like a run-down slum.

Self

4/10

Poor

03 Sep 2025

Eliot

Friendly staff, but the property was in terrible condition, and my room was frankly disgusting. My shower didn't work , so I needed to be moved, and the room I was moved into was run down and corners of things were broken and chipping off. The pillows had makeup on them from a previous guest , so I had to get those switched out. The room smelled funny and had old furniture that had chipping leather and there were holes in the walls. Frankly, it was a terrible experience. Like I said, the staff was nice, but if I wasn't so dead tired from the work I did earlier that day, I would have absolutely left.

Business Self

4/10

Poor

05 Aug 2025

Liz

No trash can or trash bags in the room

Business_and_leisure Pet

2/10

Poor

04 Aug 2025

Cory

Very disappointed and would not recommend.

Leisure Self

2/10

Poor

04 Aug 2025

David

Quite literally the worst place I’ve ever stayed

Leisure Self

4/10

Poor

03 Aug 2025

Lauro

I didn’t like that there was no shampoo or soap not even a shower curtain

Business

6/10

Pleasant

02 Aug 2025

Verified traveler

My stay wasnt good. My toilet didnt work.horrible!

Atleast have working toilets. Stains on comfortet, dirty place n not up to par.

Friends_and_family Friends

6/10

Pleasant

01 Aug 2025

Kim

We was greeted by the GM very pleasant. The hotel and room was nice. I made about 3 or 4 trips to the desk for different things. Toilet leaked no shower curtain and couldn’t t take a bath because the water came from the shower head and not the faucet (yes the pull thing was down). There was a kid running all over the room above us until about 11 at night.

Partner

2/10

Poor

28 Jul 2025

Robert

Absolutely terrible. They don’t clean the rooms all weeks. Take your own trash out. Wash you re own towels and the floors or badly chipped and so sticky your shoes feel like you are walking on gum. The beds are cheap metal frames and the mattress is so hard you can’t get comfortable. The whole hotel smells like wet animals and idk if they are guess or ppl living there weekly but the drug use outside is terrible. Spend the extra money and get a much cleaner and nicer hotel.

6/10

Pleasant

26 Jul 2025

Anna

The price was good considering it was Brickyard 400 weekend. The outside looks nice, but the rooms are shabby and need updating.

Leisure Family

2/10

Poor

22 Jul 2025

Edward

Do not stay here!

Worst hotel I’ve ever stayed at. First floor room where the window was left open. The floor, bathroom and air conditioner were dirty. The microwave had exposed wiring. The outlet in the bathroom had no cover and was falling out of the wall. Wanted a shower in the am, but there was no hot water and no staff on duty till after 10 am.

Business

2/10

Poor

16 Jul 2025

Malachi

Gross

My technician that stayed here showed me pics and video of cockroaches crawling around and said there were people screaming at night

Business

4/10

Poor

25 May 2025

Ian

Not for me - nasty rooms, but nice staff

I guess you get what you pay for... ill opt to spend more and avoid something like this. Not for me, reminded me of a bad college dorm room. The floors were filthy and the walls were covered in all manner of stains and splatter. Staff was nice though.

2/10

Poor

05 May 2025

Ashlee

Dirty walls, bugs in dresser drawer, whole 3rd floor smelled like pot morning and night. The lack of cleanliness was the worst I’ve ever experienced

Leisure

10/10

Exceptional

02 May 2025

Rafael

Great

Business Family

4/10

Poor

28 Apr 2025

Nick

Dirty gross, walls, piss stain near the bathroom door opposite to the toilet. Gross yellow pillows. The wall socket in the bathroom is halfway out of the hole. There is a train that runs all night (connecting or something). Don't forget you won't sleep past 8am also after not getting a great night sleep with a dog kennel next door. Imagine being woke up by a million dogs barking all at once. Absolute effing mayhem. Do yourself a favor and ignore these fake reviews.

Leisure Pet

10/10

Exceptional

11 Apr 2025

Siara

The staff is amazing! The front desk service welas very good she deserves a raise. Unfortunately neighbors are too laud and dogs were barking late night too much.

Business Self

4/10

Poor

26 Dec 2024

Robert

The hotel is not quiet. There is a yrain the goes by at all hours of the night. I could hear other guests in room. The toliet would run all night and i had to manuel put the flapper down and it still ran. In the shower the facet was not caulked in and just kind of bounced around. The water was just barely warm. Will not be stayikg there again.

Leisure Self

10/10

Exceptional

22 Dec 2024

Mahamadoul Fataou

Nice

10/10

Exceptional

11 Dec 2024

Tamara

Thankful for Debbie. First room was not in good condition. Tv didnt work and fridge looked all rusty. She quickly got us into another room that was in great condition. Thankful for the quick help of Debbie.

10/10

Exceptional

01 Dec 2024

Weslee

Quiet, not to much going on. Peaceful!!!

Business Self

10/10

Exceptional

06 Nov 2024

Gerardo

good

Business_and_leisure Family_with_children

6/10

Pleasant

14 Oct 2024

Jonathan K

IT will do for the night

Not a great location. out an away from the interstate on ramp. Not many great choices to eat at . Front desk not very friendly or welcoming

Business

2/10

Poor

13 Oct 2024

Jennifer

Horrible places very nasty cockroaches exposed outlets no curtains for the window

Leisure Family

6/10

Pleasant

08 Oct 2024

Carol

My TV didn't work and neither did my remote control.

Business Self

2/10

Poor

07 Oct 2024

Brian

It's a dump, paint chipping off the walls, outlets falling out of the walls, Mold and nasty crud on the walls, blinds broken,TV did not even turn on. Was charged extra 100.00 deposit on check in. Rude staff.

Leisure Self

4/10

Poor

06 Oct 2024

mary

Smelled bad and old and lil dirty

Leisure Friends

2/10

Poor

27 Sep 2024

Nicolas

Bad bad bad costumer service.

2/10

Poor

25 Sep 2024

Tim

This place is horrible and the staff did a surprise room inspection unwarranted

2/10

Poor

25 Sep 2024

Rafael

This was not satisfactory and will not stay there again The staff performed a surprise room inspection unwarranted

Business

2/10

Poor

15 Sep 2024

Ashley

They didnt have my reservation rhat i slready paid 289.00 dollars for wouldn't refund my money finally after me aruging with them the offred me and ny kids a deducting room that the \"manger\" stayed she wouldn't wantted to stay in it because of tge mold but then she wasn't manger enough to return my money that they say the never got

Friends_and_family Family

2/10

Poor

08 Sep 2024

MarVen

Nothing

10/10

Exceptional

14 Aug 2024

Matthew

Great rate and easy access to major highways.

Leisure Friends

6/10

Pleasant

06 Aug 2024

Verified traveler

Shaking My Head

The wifi sucks. They say good luck connecting because it's not that good. Some of the room door won't close unless you break an arm to close it. Was told it's because the door frame is bent. The guest above me are up at all hours of the night, sliding chairs, walking so hard the room vibrates, dropping stuff constantly on the floor. If I bang on the ceiling they stomp even louder. The 3rd floor smells like dog urine.

One good thing, I had a roof over my head. They advertise on certain apps there is a quick breakfast and there isnt.

Good luck reaching anyone during your stay if there is a late checkin or loud disturbances.

Self

2/10

Poor

02 Aug 2024

Ann

Room didn't look like it was even cleaned. Trash under tv cabinet, on top of kitchen cabinets and bathtub had a rusty drain and was dirty.
No one was in the office so we could check out at 7 a.m. when we wanted to leave. It said 9 a.m. office opened it was almost 10 a.m. before anyone was available to check us out. NEVER STAYING THERE AGAIN. WOULDNOT RECOMMEND IT TO ANYONE. SMELT LIKE POT WHEN IT WAS A NONE SMOKING PLACE.

4/10

Poor

01 Aug 2024

Steven

Something from a scary movie.

This is a place where people who are one small step from homelessness live. This is not a place for the weary traveler. I have been using this app for over twenty years now and this is by far the worst experience I’ve ever had. I was fully expecting to get mugged in the hallway or the elevator in the hotel.

Self

2/10

Poor

30 Jul 2024

Taylor

This hotel was nothing short of foul, there was stains on the bed sheet, the fridge was so scary looking outside we didnt even look in it, rooms were over booked and smelled awful everywhere

Business Partner

4/10

Poor

24 Jul 2024

Robert

room was dirty, very cheaply furnished, oldest stove i ever seen, hallway floor was sticky to walk on the whole time

Leisure Partner

2/10

Poor

21 Jul 2024

Robert

Worst experience I have ever had

The description is deceiving. The hotel is falling apart. Our room had broken cabinets, the refrigerator was filthy and covered in rust. We slept on top of the sheets so we did not get bed bugs. I have stayed in some bad hotels, but this was the absolute worst!

Friends_and_family Family

2/10

Poor

21 Jul 2024

Robert

Worst experience I have ever had

The description is deceiving. The hotel is falling apart. Our room had broken cabinets, the refrigerator was filthy and covered in rust. We slept on top of the sheets so we did not get bed bugs. I have stayed in some bad hotels, but this was the absolute worst! I would not have been so upset if it was $50 a night because I would know what to expect. The TV did not work, and the front desk clerk was not helpful at all! $165 a night is a joke! This will be the last time I use Hotel.com!

Friends_and_family Family

4/10

Poor

21 Jul 2024

lynn

The property just was very old and the safety doors into the hotel both from the lobby and from the back We're not working period they just opened up without needing your key card so anybody could walk in. The door from the lobby seemed to get fixed but a day later it was able to be opened again without a key. The backdoors got fixed and that seemed to hold.
The bathroom fan was fairly dirty, The kitchen stove had to burners but one was fully missing so just 1 little burner. The refrigerator was a good size and that was very clean. The area general did not feel very safe as there are people searching for garbage and the dumpster. The front desk hours are limited but a person can be contacted by dialing the lobby phone. The staff that was there was kind and friendly but they seemed to be limited on help.

Business_and_leisure Partner

4/10

Poor

19 Jul 2024

Samy

Spent 30 mins waiting for someone to come give me my rooms keys, granted it was a late check in however, took 45 mins to receive my room keys. There was no grab n go breakfast like they advertised in an email i received. BIGGEST problem was that in order to check in i had to pay a $100 deposit fee apart from what i already spent on the room for the two nights

Leisure Partner

4/10

Poor

15 Jul 2024

Erika

Homeless

The plumbing is not so good and they did not specify on the app if a deposit was required.

Self

2/10

Poor

14 Jun 2024

Jaima

There was nobody there to check me in. I dialed the number given at front desk and it just rang and rang. Lost all my money. Very disappointing and had to check into a different hotel. Im pretty mad!

Leisure Partner

10/10

Exceptional

08 Jun 2024

Ahmed

Very clean and very nice hotel

2/10

Poor

07 Jun 2024

Charlene

I arrived in Indianapolis on the 31st May,2024. The hotel lobby was closed by the time I got there to check-in. After I started knocking on the reception window a lady appeared. She was like what do you want and I was like excuse me. Is this how you greet your guess she slammed down on the counter and I said, miss you don't have no customer service skills. Then I asked her to see the room that I was checking into this time she is still slamming down on the counter and I'm trying to figure out if this woman is on drugs or just down right out rude. She gave me the room key I went into the room the room smelled horrible the sheets were not cleaned the worst place I've even been too in my ife. I left the room immediately and asked for a refund. I don't recommend anyone staying here at this place oh and how could I forget the room has roaches inside of it the roach flew on my sister and she started screaming we left there immediately and never returned. Extended stay needs to do better with the upkeep of there hotel and the staff.

Leisure Family_with_children

10/10

Exceptional

30 May 2024

Naomi

Employees were very nice and helpful and great! Other guests were also friendly. Great location. Everything you could need was within walking distance or 3 mile’s away.

Leisure Family

2/10

Poor

29 May 2024

Jacob

Literally stunk like pee when you come in the room, the upper door lock latch on the door was cracked in half. The bed and tv was okay, the alarm and ac unit had something spattered across it? The sink wasn’t even glued down, you could remove the plug in the sink, the ENTIRE toilet wasn’t glued or sealed down so it would move, and the shower barely work. To turn the shower head on you had to yank HARD on the spout for it to start to he shower head and you could even twist the spout around. If you ain’t got much money and you just need a one night stay then sure that’ll work. To add onto everything, the staff came knocking on my door before 10 am when checkouts 11 just to see if I was staying another night.

Business_and_leisure Self

4/10

Poor

27 May 2024

Carrie

Do not stay here

The room was musty, door had to be like nearly kicked open it was so grossly corroded, we found some type of bug in the room on the second day, the air conditioning did work good, however there was no towels in the bathroom, toilet struggled to flush, overall a very very poor hotel

2/10

Poor

27 May 2024

Zack

Normally I would say you get what you pay for but the price for these rooms were way too high for what was offered.

Leisure Self

6/10

Pleasant

27 May 2024

Vincent

Front desk not staffed at night. Late check in was difficult and took over 30 minutes to get person.

Leisure Partner

2/10

Poor

17 May 2024

William

Never got to stay there. expedia took my money, then the hotel wanted a security deposit that I didn't have and nowhere does it say that they charge that. Had I known I needed another $100 for a deposit, I wouldn't have booked it. Now I'm out $78 and no one is responsible for refunds.

4/10

Poor

06 May 2024

Jason

Was a hassle to get checked in after their office was closed. Phone rings a national call center, then they try and get a hold of the on-site staff. Our room had no soaps or shampoos, had to wait until office opened at 9am. then found out they do not give shampoo, only bars of soap. No pools as Expedia says there is, and no there is none \"nearby\"....

Leisure Family

2/10

Poor

05 May 2024

Rick

Checked in after 8pm and had to wait another 20 mins for them to make the beds in our room, claimed it was clean but beds were made. Finally got into our room and there wasn’t a shower curtain. The front desk lady acted like we were an inconciem to be helped as well.
Definitely won’t be returning here.

Leisure Family_with_children

2/10

Poor

12 Apr 2024

Ashley

Do not recommend

Will never stay here again

Business

2/10

Poor

09 Apr 2024

Verified traveler

Would choose zero stars if it was an option.

I would recommend you pitch a tent under an interstate bridge before staying here.

I would not recommend anyone stay here no matter how desperate for a hotel. From the moment I arrived to the second I left it was awful. Firstly I was checked into a dirty room the toilet was dirty and had hair on it and the bed was not made and had what appeared to be dirty sheets on it. Not to mention the smell of a dirty dumpster and smoke.

Secondly the front desk checked someone into the room I was staying in. They had keys that opened the door and tried to come in while I was sleeping.

Third the manager woke me up because they had to “check the fire alarm” and was arrogant and rude about how long it took me to open the door. When I pointed out there was no need for him to be a that way he told me check out and leave.

Self

2/10

Poor

09 Apr 2024

Verified traveler

Would choose zero stars if it was an option.

I would recommend you pitch a tent under an interstate bridge before staying here.

I would not recommend anyone stay here no matter how desperate for a hotel. From the moment I arrived to the second I left it was awful. Firstly I was checked into a dirty room the toilet was dirty and had hair on it and the bed was not made and had what appeared to be dirty sheets on it. Not to mention the smell of a dirty dumpster and smoke.

Secondly the front desk checked someone into the room I was staying in. They had keys that opened the door and tried to come in while I was sleeping.

Third the manager woke me up because they had to “check the fire alarm” and was arrogant and rude about how long it took me to open the door. When I pointed out there was no need for him to be an a-hole he told me check out and leave.

Self

2/10

Poor

08 Apr 2024

Cassandra

No pool or breakfast as listed. Was extremely dirty, room not cleaned and felt unsafe, we ended up leaving right away and didn’t stay

Leisure Family

6/10

Pleasant

10 Mar 2024

Courtnie

Clean but heard complaints but my room was find beside my cover had a stain and people who look like they do drugs be there

Friends_and_family Family

2/10

Poor

05 Feb 2024

James

When we got there, they said that Expedia overbooked their hotel so we had no room. I need my money back.

2/10

Poor

03 Dec 2023

David

Scary, awful, prostitutes standing in the doorway when trying to get in the doors at night

Leisure Family

2/10

Poor

27 Nov 2023

Alexander

Fac

10/10

Exceptional

21 Nov 2023

Kathryn

Decent price for a decent room & an easy stay

We were allowed way early check in for a very reasonable fee. Had an issue with the first room and the woman at the counter walked with me to a different room to ensure it was suitable before I switched- I thought that was really courteous and thorough of her. I only stayed for one night while waiting out some damage repair to my home, but there are multiple very friendly people that I assume are there long term, including the staff, so you'll never be without somebody to have a nice conversation with if that's something you enjoy. Being unbothered is also great though so the fact that nobody really goes out of their way to engage you- but is pleasant when you do- was really nice. The room had a stove top so I could still make dinner with food that I brought from home and didn't have to drop money on eating out. I never sleep on hotel sheets so I couldn't tell you what they're like lol I brought my own, but they looked soft and clean. The room probably could've been swept better, but hardwood floors are a real pain to keep completely free of dust, and the walls in the bathroom do need some spot cleaning, but it wasn't gross. If you're super uptight and expect hospital cleanliness then maybe fork over the extra cash for a 5 star hotel.
I had my cat with me too, for 25/night pet fee.
Altogether a great value for the price, and very well-kept for long term lodging. Staff is kind, super friendly, and thoughtful. I'll probably choose to stay here if I ever need to again.

Partner

2/10

Poor

29 Oct 2023

Teresa

Staff was very friendly but not setup for an extended stay.

Leisure Friends

8/10

Excellent

20 Oct 2023

Alva

Bare minimums in room. Light above bed not working. Light on microwave not work.

Leisure Self

10/10

Exceptional

14 Oct 2023

Jesus

Nice and clean

Business Self

6/10

Pleasant

15 Aug 2023

Jackie

Go somewhere else!

Interior was very outdated. Room cleanliness was ok, and thats saying it nicely. Cabinets were dirty and sticky. Corners and edges of the floors in the main area and bathroom were filthy. We overpaid greatly! This room should've been $50 a night and we paid $150. Rediculously over priced for the condition of the room and the fact their are no amenities like a pool or breakfast. Also, this is right next to a train depot, so if your a light sleeper....

Friends_and_family Family

2/10

Poor

06 Aug 2023

Tammy

Trashy Hotel Not worth the money!

Floors were filthy and you could not walk barefoot. Linens did appear clean tho! The a/c was dirty and spelled horrible like dirty gym clothes. The place also smelled like cigarettes. Food splatters on walls in kitchen to! But not utensils were supplied. That was something you had to buy extra for $29.99! Very disappointed! The walls also were so thin that I could here my neighbors every sound! The hotel halls and elevator were dirty. No one at reception area half the time. The girl was nice tho! Zero amenities! It definitely was not worth the money I spent! Very deceptive ad! Also everything was old and worn which made the place look even more crappy!
Also, this is a hotel were people live and are always hanging out front smoking! Overall the place was trashy!

Friends_and_family Family

6/10

Pleasant

02 Aug 2023

Juanita

stay just okay

The stay was just okay. A couple down sides - could hear the person above my room walking around. Also the walls are somewhat thin.

Business

10/10

Exceptional

17 Jul 2023

Kevin

Great staying here!

Business_and_leisure Self

6/10

Pleasant

02 Jun 2023

David

Was good for stuff in the area, proximity to IMS. Needs updated elevator, shower/bathrooms. Otherwise it was fine.

Leisure Self

6/10

Pleasant

29 May 2023

Donna

Staff was great! Clean, newly painted & newer floors. Everything else needs to be remodeled

Leisure Partner

2/10

Poor

08 May 2023

KEVIN

I have never stayed in a more poorly maintained hotel in my life. We booked 3 rooms and all of them reeked of smoke. I changed my room once then gave up. I had to sleep with the window open and the a/c on. We even stopped at target for febreeze. I took pictures of the yellow tar dripping down the wall and on the fridge. The blinds looked like they had never been cleaned. When trying to turn on the shower I almost pulled it off the wall and all 3 of ours were like this.

In the pictures on the website it looks like a newer facility but it is not. If i could give this place negative stars I would. This is an extended stay hotel. I dont know how anyone could stay here more than 1 night. I wanted to leave after 5 min.

I do have pictures if anyone is interested.

Leisure Friends

2/10

Poor

18 Mar 2023

Stormy

Nasty carpet it stanks and both my rooms had roaches

Friends_and_family Friends

2/10

Poor

06 Dec 2022

Noah

Not like other extended stays!!! Gross!!!

The women at the front was nice and accommodating when there was a computer error and we did not get the room we payed for.

However the pillow cases had a red/brownish stain and the sheet had hair in them. They were quite obviously unwashed. The toilet did not work and I saw a bug as I left. Just not a sanitary place.

I’ve stayed at other extended stay America’s that were very nice, but this one was deceiving. Nice exterior, nasty interior.

Friends_and_family Friends

2/10

Poor

04 Dec 2022

Sharon

The property was not updated. The room was smokey. The appliances were outdated. The TV did not work. The toilet did not flush. Bugs in the bathroom.

Leisure Family

2/10

Poor

07 Nov 2022

Richelle

Disgusting

Leisure Family

4/10

Poor

28 Oct 2022

Corey

Room wasn't ready at midnight. Front desk person was outstanding and needs to be promoted.

Leisure Pet

2/10

Poor

14 Aug 2022

Lori

False advertising, this is not a hotel.

Dirty, Dirty, Dirty! I knew from pulling into the parking lot this was going to be a bad experience. There were a couple cars in parking lot listening to loud music and the smell of marijuana is everywhere, in the parking lot, in the elevator, in the hallways. This us obviously a shelter that many in bad situations call home. The lobby, elevator, and halls were filthy. I went in my room to find the surfaces were sticky from something being spilled, I chased down the one girl that they had there to clean ALL rooms and asked her for her cleaner and sprayed down all surfaces and cleaned the room myself. What an absolute waste of money, I would rather sleep in my car! DO NOT stay here, you’ve been warned.

Friends_and_family Family

8/10

Excellent

10 Jul 2022

Joshua

The staff was great and were very prompt at helping us with anything that we needed

Leisure Pet

4/10

Poor

07 Jun 2022

Brian

Was a little weird. Front desk area was very small and closed. Had to use a phone to call someone to the front desk so they could open up the window to check in. Beds were uncomfortable. Saw cockroaches in the bathroom. Won’t be back.

Friends_and_family Friends

2/10

Poor

03 Jun 2022

patricia

Angry and unhappy

One hour before I was to board a plane for Indiana they called and told be we did not have a book for our two week stay. Seems to me they would have known that the day before so I could have found a better place to stay than Ted Roof Inn Castleton

Partner

2/10

Poor

02 Jun 2022

Seana

Here's the thing, if you're thinking about booking this property through Expedia, don't. The staff there have no idea how to work with Expedia purchases. They tried on several occasions to add charges to my account throughout my stay there. They claimed that the system wasn't updated and that they are inexperienced with Expedia but I'm not so sure. Regardless, they have tried to screw us on multiple occasions.

Beyond that, our room keycards only worked for 3 out of the 7 days. The other days, we had to get them re-activated and front desk staff are barely ever there. You have to dial the after hours number to get someone. Also, they all have snarky attitude problems. You can tell they really do not care about being there.

Just so you know, the room was very dusty. Otherwise, the bed was ok and it was nice having a fridge.

But I can promise you that I will never go to this hotel again as long as I live. My standards are not very high and somehow, they were below the bar. I've never felt more insulted as a customer in my life. The sheer incompetence from the staff was astounding.

Leisure Partner

2/10

Poor

18 Apr 2022

Angela

The floor of the room was sticky and the room had a strange smell. Cabinet had no door on it, lighting was ‘cold’ and uninviting. Door to the room didn’t open all the way due to warped and sticky floor. Desk clerk apologized for the people standing around the hotel entrance. They had just been kicked out of their room for causing trouble. I did not feel safe staying here, I checked out 20 minutes after I checked in and went to a different hotel.

Leisure Self

2/10

Poor

12 Apr 2022

Erin

When we arrived the smell of Marijuana from the front entrance was strong, upon walking to the room they have long term stayers who had their door open and room was a mess, when we got to our room the room next to us that had a dog barking non stop we left and booked at another hotel. The outside had trash thrown everywhere.

Leisure Family_with_children

2/10

Poor

08 Mar 2022

Meshach

3 days in a row they guy downstairs said he was going to bring fresh sheets and towels stated he was going to bring them himself never got them then on the last day knocked on my door talking bout are you staying a extra night

Business

6/10

Pleasant

28 Feb 2022

Jamila

The appliances in the room were a plus !

Business_and_leisure Family_with_children

10/10

Exceptional

22 Feb 2022

Bri Anna

great

great

Self