Name: Woodspring Suites Indianapolis Airport South
Address: 4545 Kentucky Ave, Indianapolis, 46221, US

10/10

Exceptional

08 Jul 2026

Qwonnell

Very suitable and affordable has a dollar tree next to it for convenience, I would recommend for others to relax and enjoy

Partner

8/10

Excellent

06 Jul 2026

Michele

Front desk clerk was great! No amenities whatsoever. No ice machine - full size fridge including kitchenette, however no coffee machine in room. Very clean, no complaints there. Gas station and takeaway taco place next door if you need coffee or snacks. Wi-Fi available and worked well.

Partner

10/10

Exceptional

06 Jul 2026

Arisa

Friendly staff!

4/10

Poor

04 Jul 2026

Shannel

The staff overall was very friendly and kind. However we chose this hotel for the kitchen and unlike other hotels with kitchens that we have stayed at this one did not have any pots, pans, plates, cups, or silverware. Apparently Woodspring Suites being an extended stay hotel does not ever have pots and pans, although we have stayed at other extended stay brands that do.

In the room there was a flyer that said all rooms have a dishwasher and dishware, our room had neither. My husband went downstairs to ask for dishware and the guy at the front desk said they have never had dishware, so we had to run next door (literally next door) to the Dollar Tree to get paper plates for us to reheat our food. If the brand does not carry those kind of things fine, but don't advertise in the rooms that you do.

Later that night, my husband went to ask for more towels (our second night there) and he was told that they were out of towels and the lady who does laundry just got there and there likely wouldn't be any towels until the morning. We were only given two washcloths and towels for the two of us, and the fact that they had no clean towels is unacceptable.

Although the hotel was kind in receiving our complaints, we will not be staying at a Woodspring Suites again. If we get a place with a kitchen as we always do, we expect it to be fully stocked from a cookware perspective.

Partner

10/10

Exceptional

04 Jul 2026

James

From check in to check out the staff were amazingly helpful and friendly. Exceptionally clean and comfortable room, clean common areas and comfortable bed.

Partner

10/10

Exceptional

24 Jun 2026

Tyler

I had a late flight and got in after their usual front desk hours. They were VERY accommodating and stayed over almost an hour to get me checked into my room. Great customer service!!

Self

8/10

Excellent

23 Jun 2026

Heather

Rooms were clean, staff was friendly and location was right off the interstate plus had a gas station and dollar tree next door so it made last minute runs for things great.

Family_with_children

10/10

Exceptional

23 Jun 2026

Manzanola

A bare bones but very clean and affordable hotel. Set up more for week long stays

Business

6/10

Pleasant

19 Jun 2026

Aubree

It was a bed. However, it did appear as if the bedding hadn’t been changed. There were crumbs and some hair under the pillows, which also seemed to have just been thrown haphazardly on the bed. The tub wouldn’t completely turn off so there was constant dripping. I couldn’t hear it with the bathroom door shut so it wasn’t too bad. And the TV remote was broken and taped back together. The front desk worker was very friendly and accommodating.

Self

6/10

Pleasant

18 Jun 2026

Trevor

Beds were absolutely rock hard. Woke up multiple times, with pains on whatever side I was sleeping on.
Staff was great.

Friends_and_family Family

4/10

Poor

10 Jun 2026

Nathan

I went during the ncaa final four and stayed for multiple nights. The staff was nice, it’s next to a highway, so not really walkable. The room was solid, there was a fire alarm that went off every night around maybe 2am. Loud blaring fire alarm. I had to check out early because of it.

If not for that, id probably stay here again.

Self

4/10

Poor

01 Jun 2026

Debbie

The property was very basic. Nothing fancy. It advertised free wireless-that was for one item and it was not great internet. Paid for the better internet and still had spotty service. No extras-had to pay for everything

Friends

4/10

Poor

31 May 2026

Abel

Please stay somewhere else if you are traveling for business or pleasure, no remote control tv, no hairdryer, no iron in your room, bed looks like ikea furniture’s
I don’t like to leave bad reviews

Self

8/10

Excellent

31 May 2026

Mark

The location next to 465 is great. A gas station with a taco restaurant, and a Dollar Tree store next door. Other major restaurants + stores are close. I liked room had a refrigerator and microwave. Room was cleaned up well. No problems. Plenty of parking. Other guests staying at the hotel were friendly.

Self

8/10

Excellent

31 May 2026

Deborah

Room smelled of cigarettes. Supposed to be a non- smoking room.

Partner

6/10

Pleasant

29 May 2026

Janell

If you are a late arrival, let them know.
I'm guessing they get a lot of transient and construction workers there. Didn't bother me, but if you are freaked out easily, go someplace else.

Self

8/10

Excellent

29 May 2026

Kelly

Staff were helpful.

Family

8/10

Excellent

28 May 2026

Mark

I stayed at the WoodSpring Suites 2 nights for the Indy 500. The staff was great and very welcoming. Krista was a tremendous help with an issue I was experiencing. There was plenty of parking spaces. Close to nearby restaurants. I picked up an order from Denny's and ate at Taco Bell for breakfast. A Kroger supermarket is just 5 minutes away. A gas station with a Mexican taco restaurant and Dollar Tree store are next door. I was able to get ice easily. It wasn't noisy in the halls or in my room. Just once when people are having an argument but was brief. I enjoyed my stay at this hotel, and I'd book a room here again.

Self

8/10

Excellent

27 May 2026

Natalia

This hotel was a good deal on race weekend when we were trying to fly out of town. There is very minimal amenities - no coffee or tea in the room or lobby which I could live without. My biggest issue was there was no blow dryer in the room and I use a blow dryer every day. I would give it five stars if they would’ve been able to find me a blow dryer. Otherwise I have no complaints. It was all very clean and the front desk clerk was very friendly and helpful.

Partner

4/10

Poor

26 May 2026

Ronald

Older property, not very well maintained. The shower in my room sprayed the wall behind the shower head more than it did me. There was dried nail polish slung over the floor. The bed made more noise than I could possibly sleep through. The smell of pot hit me getting on the elevator all way to my room. Very noisy being near the highway and the light from the Dollar store made it so the room was never dark at night. The only positive was the employees were always nice and helpful.

Friends

10/10

Exceptional

25 May 2026

Sally

Would definitely stay here again!

Family_with_children

8/10

Excellent

22 May 2026

Pankaj

Good price value

Self

6/10

Pleasant

22 May 2026

Denny

Hallways smelled like weed, then went into our room and it had a heavy cigarette smoke smell. Not 100% sure the sheets were fresh. Handle on the shower literally broke off in my hand.

Business

10/10

Exceptional

21 May 2026

Angela

Room was clean and staff were friendly and pleasant. Hotel is off the expressway so expect some noise.

Family_with_children

6/10

Pleasant

19 May 2026

Julie

Only there for a night. But there was dried blood on our bathroom floor. Or what we thought looked like dried blood

Partner

10/10

Exceptional

17 May 2026

Alvin

Yes...met all our expectations especally staff...

10/10

Exceptional

16 May 2026

Teresa

Great stay. Clean room

Partner

8/10

Excellent

16 May 2026

John

Clean rooms but no hand towels in the bathrooms. Walk with your own.

Friends_and_family Family

8/10

Excellent

15 May 2026

Tara

Good stay quieter than expected!

Friends_and_family Family

2/10

Poor

10 May 2026

Kimberly

If I could give this place a -10 I would, I literally drove 10 hours arrive at the hotel & they said they don’t have a reservation for me even after showing them the confirmation email, that it was indeed booked, then all of a sudden she “found” me in the system but told me it was canceled and there wasn’t anything she can do, she was the absolute rudest person I’ve ever dealt with. Very very disrespectful and very very rude

Friends_and_family Friends

6/10

Pleasant

10 May 2026

David

Staff is great. Friendly and helpful.
Disappointing level of amenities:
No coffee service
No Kleenex
No hand towel
Missing adjustment rod for blinds

Self

10/10

Exceptional

10 May 2026

Pometheus

Nice place was better than we expected

Friends_and_family Family

8/10

Excellent

10 May 2026

Michael

I had no problem checking in and my room was mostly clean. The hotel does show signs of wear and tear, and clearly attracts a certain type of clientele due to the cheap prices (my room’s chair had cigarette burns on the arm rests…)

You get what you pay for, so only stay here if you simply need a place to sleep.

Self

2/10

Poor

09 May 2026

Veronica

This is a smoke free hotel yet walking into our room it was overwhelming smokey. No other available rooms to switch. There were even cigarette burns in our comforter. When asked to switch in the morning to another room new staff was aware of what room number exactly I was in as if they knew it was smoked in. The staff was friendly in understanding and offered a refund if I dispute with Expedia. The staff did try to deodorize room but knowing this room was smokey allowed guest to stay without deodorizer or checking comforter was upsetting. I understand staff can’t control guests but being in town for an event where everything else is also booked left us with no other options for the night. Also since there are stoves in room, we were woke up to smoke alarms going off for 20 minutes and no staff is at desk from 12 am to 9 am.

Family

2/10

Poor

09 May 2026

Hope

Bad

8/10

Excellent

08 May 2026

Peter

It was fine, but AC was broken so I got moved

Self

2/10

Poor

07 May 2026

Leah

Disgusting. Beds had stains and dirty. Literally crumbs and hair in the beds- not to mention some large orange stains. Toilet base had sticky stain. No coffee pot or box springs. Walls were so thin- you may as well have been in the same room. Very questionable guests. I put extra security around my door. Awful. Kid at
The front desk was polite

Self

10/10

Exceptional

04 May 2026

JINA

The room was very clean, came w/ full size fridge, stove, microwave and big closet.
Bathroom was very spacious and clean, the hotel was very quiet, clean and pretty up to date.
Staffs were helpful enough but front desk seems stay closed after certain hour so if you need to check-in at late night, you may want to contact them in advance.

Partner

8/10

Excellent

04 May 2026

Gary W

The desk person was awesome. Helpful, friendly and made me feel very welcome.

Self

6/10

Pleasant

03 May 2026

Kayla

There were 3 cockroaches in our room. Easy access to highway. Staff was very kind

Partner

4/10

Poor

03 May 2026

Michael

Broken room phone. Noisy occupants that the staff would not address. Upstairs occupants sound like they were jumping on the floors until after midnight. People in parking lot disturbing, loud noise and thumping music late into night.

Self

10/10

Exceptional

30 Apr 2026

Alexis

Clean could’ve used better bedding and pillows

Partner

2/10

Poor

27 Apr 2026

Jeff

The staff is absolutely incredible. The rest of everything else is so bad

Self

2/10

Poor

27 Apr 2026

Ares

Smelled like cigarettes

10/10

Exceptional

26 Apr 2026

tamika

Early check in provided. We really appreciated it especially after a 5a flight.

Family

6/10

Pleasant

26 Apr 2026

Michael

My door to my room was messed up, and I had to slam it in order to close and lock it. Whyyyyy was there not an iron and ironing board already in the room? I had to call the front desk to request one. Overall the stay was not too bad.

Self

10/10

Exceptional

25 Apr 2026

Carla

Everything was Great even breakfast

Partner

6/10

Pleasant

22 Apr 2026

Sharadha

This place was okay. Not too bad or not too good

Self

8/10

Excellent

18 Apr 2026

Abbasi

staff was very helpful

Self

8/10

Excellent

17 Apr 2026

Seth

Solid stay, especially for the price. Felt very safe. Nothing special, but wouldn’t mind staying here again.

Self

10/10

Exceptional

16 Apr 2026

Jeff

All was excellent.

Family

10/10

Exceptional

13 Apr 2026

Teri

Everything was clean and I did feel safe. However, I was told that the room would be clean once a week on Wednesday and no, one came.

Self

4/10

Poor

13 Apr 2026

Ann

Flashing signn outside the window No coffee pot.No breakfast

Self

10/10

Exceptional

10 Apr 2026

Kourtney

The front desk worker at check in was fantastic. So helpful with all he did for us.

Friends_and_family Family

6/10

Pleasant

09 Apr 2026

Peggy

No coffee!!!

Family

2/10

Poor

07 Apr 2026

Ben

They have no one available at a front desk after 11pm. This was not disclosed at booking so it was a surprise that we had to figure out on our own. After calling the number that they listed at the door, multiple times and no one answering. We could hear someone on the other side of the door, so we banged on the wall and finally got someone to come. They got us checked in to a room that reeked of smoke. We asked to be moved to a different room and were told that they had no other rooms available. The room was super dirty. Long hairs that were very obviously not from 4 men’s hair in sinks and bathtub, venting, and other areas of the room were super dirty. The beds look like they were pulled out of a jail cell and felt just as comfortable. This room and situation was so horrible that we booked a different hotel and moved out the next morning.
I often book budget, friendly hotels, so my expectations are not outside what should be a reasonably expected situation.

Friends_and_family Family

2/10

Poor

05 Apr 2026

jamal

Came to check in after the end if The Final Four games at 1145am. Doors locked. No one at Front Desk. No one answering phones or vmail. Decided to drive back the 3 hrs to Chicago at Midnight. This place is trash

6/10

Pleasant

04 Apr 2026

Anna

C

Partner

8/10

Excellent

30 Mar 2026

Julie

Good very good

Self

2/10

Poor

29 Mar 2026

Tony

Didn't feel safe not a place for family, okay if you're traveling for 2 or 3 days, theyll charge for cleaning services and only give you 2 pillows and extra lien you have you have to pay for ! The list goes on and on it was so horrible I changed hotel rooms. Probably won't never go back. It felt like a homles shelter. And the hall ways smelled like weed... So if you want to get high for free and look like a mental patient this is your place 1

Partner

2/10

Poor

29 Mar 2026

Darlene

Thieves, the girl will charge your card $40 more than what you authorized her to charge it then you have to call them and get a credit , then when I called to complain and for them to give me my $40 credit back the next day they start harassing me and knocking on my door first off the entire building smokes whatever they're smoking the entire building smells like smoke all the floors then come to find out I talked to the manager of housekeeping and she told me that they shared our phone conversation with all the employees and they were out to get me so that's exactly why the girl knocked on my door that day accuse me of smoking which I don't it was that room two doors down that set the fire alarm off every day oh yeah that can be verified by the Decatur township fire department already got proof on that which I reported to the attorney general's office so once again they are trifling they share all of the personal information with all the employees and then they rip you off you stand your ground and then they're out to get you so trust me I will see you in court, call your bank make a report with the attorney general's office the BBB and a police report don't put up with their shenanigans then they'll be pissed that you ratted him out then they'll kick you out of the motel and charge you another bogus $250 so once again report that to the attorney general's office, this motel is trifling and pathetic don't waste your money try the echo suites on Ronald Reagan

Partner

10/10

Exceptional

29 Mar 2026

Ungela

Nice

Partner

8/10

Excellent

29 Mar 2026

Christopher

Great rooms, easy check in and out, safe parking lot

Friends

2/10

Poor

29 Mar 2026

Darlene

Property has enough trash to fill at least three dumpsters in their yard

Partner

2/10

Poor

29 Mar 2026

Darlene

Parking lot full of trash

Partner

10/10

Exceptional

22 Mar 2026

sheri

The staff was very friendly and amazing. Thank you Brandon who checked me in on Friday. I'll be back for sure 😊

Friends_and_family Friends

6/10

Pleasant

21 Mar 2026

Anthony

The door wasn’t working probably couldn’t open the door because it got stuck to the floor and it was hard to close as well. Bath room shower head was kinda dirty

Partner

2/10

Poor

20 Mar 2026

Joe

Uncomfortable bed low water pressure

2/10

Poor

17 Mar 2026

Marcine

I did not feel safe there. The door had a broken lock. There were some colorful guests

10/10

Exceptional

17 Mar 2026

Jennade

Clean & spacious Room. Laundry Facility that opens 24hrs.
Downfall was, there were no utensils or equipments to use at the kitchenette inside the room.

Partner

4/10

Poor

16 Mar 2026

Taylor

Stains on the chair in the room. Chair was in rough condition and was peeling. Toilet handle was very clearly worn. Pipes in the building were incredibly loud and could be heard all hours of the night

Self

10/10

Exceptional

16 Mar 2026

Joel

Very convenient

Business

10/10

Exceptional

15 Mar 2026

Jessica

The property was very clean, and the staff was friendly. The property is easily accessible off 465, so the trade-off is a little road noise outside. The kitchenette in the rooms is nice and clean, and it's nice to have a full size refriderator. I suggest that if you are staying there for that amenity, because you want to cook, you should be prepared with your own cooking equipment. I travel for a week at a time to Indy for work, so I always come prepared with that stuff because there are no pots, pans, utensils, etc. Overall, a very nice hotel, and I booked it again. Thank you.

Self

2/10

Poor

15 Mar 2026

Olivia

After a 4 hour drive, I had to wait over 20 minutes for the front desk guy to check me in. I called the phone over 10 times and no one answered. Another guest who came in after me went to go look for someone to check us in. The hallway smelled of weed. And the front desk was not staffed as was posted in the lobby. I was there for one night but I feel as though I should be given a refund. I was actually going to contact management tomorrow. There was loud music being played outside my window or in the next room and there was no staff there to help fix the problem in the middle of the night.

Self

10/10

Exceptional

15 Mar 2026

Mackenzie

very friendly staff

Self

2/10

Poor

15 Mar 2026

Darrin

Waited 20 minutes with other guests trying to check in because there was nobody at the front desk at 6:00pm. Secure doors into the room halls were wide open. Toilet leaking. Roaches in the bathroom. Loud long term guests on every floor. Bad smells in every hallway.

Self

6/10

Pleasant

11 Mar 2026

Jeannie

A little sketchy in the parking lot. Security not great

Self

10/10

Exceptional

08 Mar 2026

edward

Great prices for the area,very well maintained, great housekeeping, super friendly service, always helpful...ill b returning

Friends_and_family Friends

8/10

Excellent

08 Mar 2026

Angel

The place is beautiful. They need to have somebody on staff overnight, but besides that great stay

Self

2/10

Poor

08 Mar 2026

Gena

There was a bug on the pillow. The entrance felt unsafe. Multiple cops when we pulled up. We choose to leave. The staff did give us a full refund.

10/10

Exceptional

08 Mar 2026

Mary

Room had everything we needed

Partner

10/10

Exceptional

02 Mar 2026

Larry

Great hotel, Clean room, Nice Bed, Plenty of space in room

Business

10/10

Exceptional

01 Mar 2026

Yhair

clean and friendly

10/10

Exceptional

01 Mar 2026

Amy Jean

Door key wouldnt work, no one was at the desk

Leisure Partner

10/10

Exceptional

23 Feb 2026

Barbara

Staff is amazing at this Hotel! They all pay attention to details. They take pride in their jobs! Don’t hesitate to stay here!

Friends_and_family Family

2/10

Poor

15 Feb 2026

Charlie. S.

I'm staying here and I'm telling you I didn't kill 10 roaches and if they didn't want to believe me I left the last one that was crawling up the wall on this it's got a tan tight ball with a window is but the wall would the next wall connected to it behind the bed is blue and there's a roach stuck up on that wall what do you think I ready to do that and it was supposed to come up and talk to me about it no one's come up here nobody said a word didn't even want it don't even want to give me my money back but you know they should give my money back you should Expedia y'all recommended it!

10/10

Exceptional

09 Feb 2026

Barbara

First of all the staff was the BEST. Room was spotless , comfortable and well maintained! We liked it so much I'm going back to spend another week!

Business

10/10

Exceptional

06 Feb 2026

Walter

It was a great stay, from start to finish!!! The front desk rep was fantastic!!!

Business

10/10

Exceptional

05 Feb 2026

Rian

Yes

10/10

Exceptional

25 Jan 2026

Lcynstina

Front Desk Lady was the bomb.com Assistant Manager

8/10

Excellent

16 Nov 2025

Lisa

The staff and the convenience of dollar tree and the gas station (all in the same parking lot) made up for what the hotel didn't have. Our room was clean. There were a coulple of maintenance issues in our room, however they weren't \"big enough\" to complain about. For example, the bathroom door knob was put on backwards (the lock was on the outside of the door). The staff was able to accommodate my special requests, and i appreciate it so much. The wifi was great for us. We appreciated the kitchenette, however upon arrival there is not any cooking utensils or skillet/pots and no dishes/silverware. Dollar tree is in the same parking lot, so that made up for what the room lacked in that area. The outside of the hotel was visually nice.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Susan

We needed to get extra towels and the front desk was supposed to be open from 7 AM to 11 PM but at 8:30 AM there was still nobody there and we had to leave the room. It’s tough for two adults to take showers and have no towels!There was a number to contact if you needed something, but it went to a voicemail which was not helpful since nobody called us back

Leisure Partner

10/10

Exceptional

06 Oct 2025

Rocky

Great staff

Business Family

6/10

Pleasant

04 Oct 2025

PRAVEEN

No Iron box

Leisure Family

8/10

Excellent

29 Sep 2025

ANDREW

All good

Business_and_leisure Self

10/10

Exceptional

28 Sep 2025

Frances

Very easy to get to. Very clean. This is really designed as a place to stay for a while There is a stovetop, microwave and full frig. Bring your own coffee pot, cooking pans and plates and utensils, and food if you want to cook. If I were staying a few days, I would. But for one or two nights, there are restaurants nearby and this is so clean and accessible from the 465. This is my second stay. I plan on staying here again.

Leisure Self

10/10

Exceptional

20 Sep 2025

ROBERT

Affordable, clean, quite.

Business Self

8/10

Excellent

14 Sep 2025

Jonathan

Ok

Business Self

10/10

Exceptional

02 Sep 2025

Scott

Fights in the parking lot withother guests!

4/10

Poor

27 Aug 2025

Tim

No one available to check us in

We were told someone would wait for us because we were running late. They said they would. We arrived at the time we stated and they were not there to let us in