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Sonesta Essentail Indianapolis Airport
Plainfield - IN · United States
6109 Cambridge WayView location
8.6/10Excellent1,001 Reviews
Cleanliness8.6/10 8.6
Service9.0/10 9.0
Comfort8.8/10 8.8
Condition8.4/10 8.4
Amenities8.6/10 8.6
See all ratings- Business hotels
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Sonesta Essentail Indianapolis Airport
Located in Plainfield, IN, the Sonesta Essential Indianapolis Airport is just 15 minutes from downtown Indianapolis and offers convenient access to the Indianapolis International Airport and Convention Center, with an airport shuttle available from 4 a. m. to midnight. 'Sleep n' Fly' rates are also available.
Our hotel is close to local businesses in Indianapolis, Plainfield, and Mooresville, and the Chateau Thomas Winery is right next door. Guests can enjoy our pool, sauna, and fitness center.
A complimentary deluxe hot breakfast buffet is also included, featuring fresh fruit, pastries, cereals, yogurt, chilled juices, and 100% Arabica coffee. The Indianapolis Zoo, Children's Museum, Lucas Oil Stadium, and the Indianapolis Motor Speedway, home to the Indy 500 and Brickyard 400, are popular attractions.
Our renovated rooms and welcoming staff ensure a comfortable stay.
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When you stay at Sonesta Essential Indianapolis Airport in Plainfield, you'll be in the business district, within a 5-minute drive of Hummel Park and Sodalis Nature Park. This hotel is 14.2 mi (22.9 km) from Indianapolis Motor Speedway and 14.6 mi (23.4 km) from Lucas Oil Stadium.
Make yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected.
Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No cribs (infant beds) available
Events/parties not allowed
LGBTQIA+ friendly
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Only dogs and cats are allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 7:00 AM to 10 PM.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Quiet hours are enforced at the property from 10:00 PM to 6:00 AM. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Onsite parties or group events are strictly prohibited
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
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Minimal age
18
-
Optional fees
- Uncovered extended parking fee: USD 25 per week
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Hummel Park
2.6 km / 1.6 mi
Sodalis Nature Park
2.9 km / 1.8 mi
Capitol Sports Center
4.7 km / 2.9 mi
The Shops at Perry Crossing
4.8 km / 3 mi
Pioneer Park
6.7 km / 4.2 mi
North Park
7.4 km / 4.6 mi
Bicentennial Park
7.4 km / 4.6 mi
Splash Island
7.6 km / 4.7 mi
Mooresville Public Library
8 km / 5 mi
Old Town Park
8.5 km / 5.3 mi
St. Francis Hospital & Health Centers
9.8 km / 6.1 mi
Rooker Run Park
10.1 km / 6.3 mi
Griffin Woods
11.2 km / 7 mi
Regal Shiloh Crossing
12.6 km / 7.8 mi
Central Park
13.7 km / 8.5 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 67
- Number of floors (main building): 4
- Suites: 18
- hotel
- Sofa bed
- Wheelchair-accessible
- Car parkExtra charge
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fiExtra charge
Show 21 more facilities & services
- Airport ShuttleExtra charge
- Laundry serviceExtra charge
- LaunderetteExtra charge
- Multilingual staff
- Air conditioning in public areas
- Hotel safeExtra charge
- Lift accessExtra charge
- Gym
- Luggage room
- BarExtra charge
- Banquet hallExtra charge
- Conference room: 1
- Meeting room: 1
- PhotocopierExtra charge
- Business centreExtra charge
- Indoor freshwater pool: 1
- TV lounge
- SaunaExtra charge
- Breakfast
- Non-smoking establishmentExtra charge
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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SUITE TWO KING BEDSSUITE • TWO KING BEDSSUI.2K-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
SUITE TWO KING BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO KING BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2K-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
QUADRUPLE Accessible-Queen Size Bed
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible-Queen Size Bed
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
SUITE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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QUADRUPLE AccessibleQUADRUPLE • AccessibleQUA.H6
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
QUADRUPLE Accessible
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: QUA.H6
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
DOUBLE KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
DOUBLE Accessible-Two Queen Beds
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible-Two Queen Beds
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
DOUBLE Accessible KING SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible KING SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KG
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
DOUBLE TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySonesta Essentail Indianapolis Airport
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Sonesta Essentail Indianapolis Airport
100
reviews shown
Noorali
Very basic breakfast, otherwise excellent for price
Jessica
You get what you pay for usually but this time was a pleasant surprise as my stay at Sonesta was very nice! I have no complaints. Was it the cleanest place I've stayed? No, could use a deep clean, esp. between mattress and head board, vacuum behind/under tables, etc. But it's definitely not gross by any means. There is a musty smell in some parts of floor 3 and areas needing reno but they are remediating the issue. Before bringing my stuff into any hotel room, I check everywhere for bugs, or signs of bugs - I had 2 different rooms this week, both bug free. BLESSED. The beds are very comfortable as well & pillows are great.
The front desk staff members have ALL been absolutely great, super friendly and helpful. Jodi especially deserves a shout out for assisting me with my booking mistake when she didn't have to whatsoever. Jodi went above & beyond to make sure my stay wasn't interrupted as I forgot to extend my stay & had to book a larger room for the remainder of the weekend. Instead of making me check out @ 11a & back in @ 3p she took care of me & for that, I THANK YOU Jodi! I'm sure any of the 3 other amazing team members would have done the same as they've all been great.
The front desk staff members have ALL been absolutely great, super friendly and helpful. Jodi especially deserves a shout out for assisting me with my booking mistake when she didn't have to whatsoever. Jodi went above & beyond to make sure my stay wasn't interrupted as I forgot to extend my stay & had to book a larger room for the remainder of the weekend. Instead of making me check out @ 11a & back in @ 3p she took care of me & for that, I THANK YOU Jodi! I'm sure any of the 3 other amazing team members would have done the same as they've all been great.
Melanie
Easy access. Clean. Staff friendly. Walking distance to eat. Felt safe during stay.
Michelle
Beds are comfy
John
Checked in late left early
Deborah
The room appeared clean but there was an unpleasant odor coming from the bathroom
Staff were very helpful.
Staff were very helpful.
Stephen
Everything
Jose Luis
all good, i love this place
Cheryl
The overall experience was good.
Jessica
This is hotel will be just a good fit for maybe a 1-2 night stay. The staff was great and very friendly, They serve a good free breakfast and much more. It’s right where you need to be in the heart of Indianapolis.
PAMELA
One of the cleanest hotel rooms I’ve stayed in!
David
clean rooms and great bath room
Oscar
The bathroom wasn't clean and smelled bad
Bonnie
Very, very clean. Pet friendly. Easy to get to.
Amie
This place is a bit dated, room smelled a little musty/damp. But it was clean, and an acceptable place to stay for the night. Something seemed amiss with breakfast, as there was very little left to be served with 30 minutes left in operation. The attendant said it was an ordering issue…so maybe it was just an off day?
Scott
Bed was comfortable toilet seat was awfully unco
Samantha
The hotel was very calm and well kept, nice staff and were consistent with checking in if we needed anything
Michele
Not a bad hotel, but certainly not great. Lobby has seen better days. Exercise room was hot and air conditioner didn’t work. Pool was operational but hot tub had a board and table over it. Our room was clean, beds were comfortable but the wallpaper was peeling both in the main room and the bathroom. I had read reviews that the hotel was being renovated, but there were no signs that renovations were still underway and no mention by the staff. Overall, the staff were friendly and helpful, it was a safe place, and the hotel overall was clean but in need of repairs. I won’t be booking here again.
Chad
Elevator was slow but other than that everything was nice
David
Nothing unique..well kept interior property... outside walks and entrance could use proper power washing..
FIRST APPEARANCES!!!
FIRST APPEARANCES!!!
TYRELL WESTON
Great location near airport and good room layout. Pricing excellent. Nice indoor pool. Several good restaurants are within walking distance.
Thomas
Great Value and the staff was amazing.
Robert
Super comfortable king size bed and very accessible to interstate 70.
Michael
king size beds
Christie
I enjoyed my stay. Thank you
chad
Great!
Jennifer
We stayed for the Indy race and they changed their breakfast times to accommodate the race goers which was very appreciated.
Shelley
Nice and clean, quiet,
Pearlneisha
Very clean and the staff was kind, wish w could have stayed a few more nights ! Thank you :)
David
It was a restful stay with a good breakfast and great staff. I would stay there again.
Christine
Clean room and friendly staff
Gina
Overall I was satisfied. The only thing I was dissatisfied with was not getting towels and washcloths in a timely manner.
Shameka
Great stay!
IZABELA
.
Santos
Breakfast it is great and parking is safe and close to restaurants
Grant
stayed here twice, and going back
Khalil Rahman
Good experience
Elizabeth
Everything was great! The lobby and dining area were very clean and up-to-date… The rooms however, are a bit outdated and the furniture is old… I had a drawer from the dresser that kept rolling out… The light above the sink went out on my second day and the tub didn't drain very well… That was a king size room… Don't know about the other others, but I'm sure each room could use a very good update… And the pool is not heated. It's freezing lol they told me it was because the room was hot, but I don't buy it. I think they're just too cheap to turn the heat up… Anyways, it was good for the value and the location was great and it was quiet and the staff was super friendly and helpful.
Elizabeth
My stay here was good... check-in was a breeze and all the staff including housekeeping were very nice! I didn't get a chance to try out the morning breakfast, but it smelled good! The room I stayed in was a king room and it was very outdated and one of the dresser drawers kept rolling out… The furniture looked very old but functional. The bed was very uncomfortable and you could tell the mattress needs to be replaced. The sink is not in the bathroom. It's outside of it and the light went out on me my third day I stayed there I believe… Again everything was clean just outdated. Also, they claimed to have a heated pool, but it was freezing! They told me it was because the pool room was very warm and it took the pool a long time to heat which I don't believe but who knows! So if you wanna swim, I hope you like freezing cold water Lol the surrounding area was very quiet and there are restaurants and gas stations literally across the street that made it convenient. Overall, I would stay again, but just remember the rooms aren't the Hilton lol
Alisha
Our room had no heat and it wouldn’t turn off so it blew cold air all night. Pool was freezing too. Other than that it was a good stay. Just very cold!
Christina
Friendly staff, nice size rooms and bathroom (accessible room). Good price for the night and quiet. The only thing I would have liked was a mirror in the room. It only had the bathroom mirror.
Justin
Room was dirty (peanut butter cracker wrapper and crumbs all over under couch cushion , greasy handprints on headboard, and hairs in the nightstand drawer); The lounge or bar that was advertised was never open and appeared to be a storage area now; The hot tub has been filled in and the sauna is not operational; Breakfast was decent and staff was friendly enough; Place has definitely not been kept up very well
Derek
After staying at s number of hotels on this trip, it was nice to stay at a place that met our expectations!
Justin
Great hotel. Great service. Prices were awesome. Loved the coffee machine. Would say on my thing to fix is some of the wallpaper folding up in the hallway.
Michelle
This was a great location and very nice room. I was looking for a halfway point between Michigan and Missouri and this fit the bill. Shampoo/soap/conditioner attached to the wall in shower. I appreciated the mini fridge WITH freezer and microwave. They were both very clean. Breakfast was served with a smile as well. ☺️
Deb
Carpet in our room needed cleaning. Smelled bad.
Hannah
Breakfast was traditional continental breakfast. Concierge was very polite no matter who it was.
Karen
i had reserved a room with a walk in shower because i am physically challemged but they did not have the room available. i would not have reserved at that hotel if i had known it was not available,
Jose
Never disappointed with Sonesta... Rooms very spacious and clean, good breakfasts and close to a lot of restaurants
Stephen
The place looks nice at first glance, but the room lacked little things, like lighting and a workable toilet. The reading lamps were purely for decoration and there were no outlets near the bed. Like with most of these mid-range hotels, the WiFi was completely useless. I thought I could get some work done, but it took 15 minutes to open Gmail. I gave up trying to open an actual email. The breakfast should include a bottle of Tums. However, if you have a hotspot on your phone and skip the breakfast, it’s fine for an overnight stay. My problem with the toilet was probably unusual and we eventually got it to flush. The staff wasn’t overly friendly, but they got the job done.
michael
Enjoyed our stay. Nice rooms.
MD JAHIDUR
Everything was excellent.
Christopher
Nice building, larger than average room, good breakfast.
Ida
Breakfast was good. Pool was nice.
Stephanie
Our room was comfy and clean. The location was great and we enjoyed the breakfast.
Evelyn
It was a very nice and clean room. Breakfast was good.
Jason
Great stay very nice staff and comfy beds
Mary
Clean room
Tony
No breakfast coffee was great!
Reshonna
Convenient location with places to eat in walking distance.
Florence
Indoor Pool was perfect during an 18 deg day with snow outside. Sauna was closed and not working. Pool room was warm - enjoyed the pool. Breakfast was typical hotel quality - scrambled eggs had a bad smelled - did not eat. Had fruit instead. Coffee machine was ok - drove to Starbucks and car in front paid for my coffee. Very kind people in the area. Overall the hotel stay was very good.
Teri
Nicest staff I've run across in a while. As well as very helpful. I'd stay there anytime in the future. Great place to stay!
Oluwatunmise
Was a very good property
Marla
Clean room, friendly staff
Debbie
Nice stay, everything was clean and organized. I especially enjoyed the breakfast. The lady managing it was really nice and attentive, she kept on cleaning the buffet area and restocking everything. She made sure all the guests had what they needed. They have good variety of food and coffee. Would come here again.
Ronda
Staff was nice
It was clean
It was clean
Heather
Wonderful room and great breakfast 😊
Grayson
Great place to stay. Walls had pealing and front staff wasn’t the most helpful. Price is great for the value.
Kenny
GM is a great heart person.
Staff were very helpful as well.
Best hotel I’ve been to in Indianapolis
Staff were very helpful as well.
Best hotel I’ve been to in Indianapolis
Melissa
Nice clean room. Check in was easy. Would stay there again.
Jasmine
Room was excellent 100/100
Shelby
Room was nice and clean. Breakfast was excellent, staff was great!
Shun
Good. There was this mushy smell in the corridor & inside the room that kept being there even after I sprayed Lysol
Stacey
We had four issues with the room. 1) under each nightstand was a circular cut out in the wall to access two electrical outlets. It made it very difficult to plug in cords. The circular hole was a bit too small. We were only able to plug in one cord on each side but not two. That was frustrating. 2) Regulating the room temperature was challenging because we could feel cold air coming in from outside under the heating/cooling unit which was set up under the window. 3) When the heater would stop, we could hear a dripping sound. In the morning we noticed water damage at the top sides of the wall. We informed the staff member about this when we checked out. 4) The toilet kept filling up and draining throughout the night.
I would definitely NOT stay here again.
I would definitely NOT stay here again.
Denis
Muy lindo y comodo
Jose
Good
Stephanie
Couldn’t find our reservation even though I had it and showed it on the app and my email confirmation. Told us to leave and come back later maybe in a few hours it would come through their system.
Sandy
Staff was very friendly and our room was very clean. My husband especially loved that he was able to watch the game on ESPN, which is something most hotels do not have as a standard amenity.
Brad
clean rooms and very friendly staff
Adam
Average business stay
Amy
The gentleman that helped us at the front desk was very nice.
Harold
The shower water was only lukewarm
Ernesto
The room was clean
Destiny
I had an excellent experience. The property was clean
Thomas
Good value for the money. Just needed a place to hang my head for a single night.
Judith
Everything was great. Excellent value.
Ashley
Clean and friendly staff!
Erique
The room was decent
Vanessa
Quick overnight stay for a flight. Room was nice and very clean. There was a nice restaurant/bar within walking distance. Good price.
Jaclyn
Plenty of parking. Hotel staff was beyond friendly and the room was comfortable and quiet
Tulio Di
I stayed at the Sonesta Essential in Plainfield (Indianapolis area) for 4 nights, and unfortunately the experience was very poor. During my entire stay, my room was never cleaned, not even once. No housekeeping service, no trash removal, nothing.
In addition, the hotel repeatedly used the common areas and breakfast area to conduct staff meetings, trainings, and even meetings with contractors. This created constant disruptions and made the shared spaces uncomfortable and unwelcoming for guests.
To make matters worse, the smell of strong cleaning chemicals in the hallway outside my room was overwhelming and lingered for long periods, to the point of being unpleasant.
Overall, this did not meet the standards I expect or from a hotel at this price point. Based on my experience, I do not recommend staying here.
In addition, the hotel repeatedly used the common areas and breakfast area to conduct staff meetings, trainings, and even meetings with contractors. This created constant disruptions and made the shared spaces uncomfortable and unwelcoming for guests.
To make matters worse, the smell of strong cleaning chemicals in the hallway outside my room was overwhelming and lingered for long periods, to the point of being unpleasant.
Overall, this did not meet the standards I expect or from a hotel at this price point. Based on my experience, I do not recommend staying here.
Connie
Staff
Karen
Great place to stay
Adrian
Yes
Eli
Staff was never present at the desk… waited for 5min when checking in only to have the woman come from the back, still on her phone, to check us into our room. The shower had mold and rusty metal door frames, taking a bath was not an option without a hazmat suit. The floors were lopsided and loud, we could hear the music from four rooms down until 2am. The free breakfast was of questionable hygiene at best. Dirty coffee cups (were they reused… or just a decade old pulled from storage)? It is a shame because the building looks like it was very nice when first built but has had very little or no investment put into its upkeep or maintenance. I guess for the price it makes some sense but there are other discount hotels in the area that are much better kept and of a much higher value… I am not sure how this hotel received 3 stars, perhaps earlier in its life but the rating needs revisiting given the establishment’s current state and staff.
Cheryl
My room was clean. Breakfast was standard. Staff were helpful and friendly.
Keisha
The hotel staff was amazing. The room was comfortable and updated.
Jeanette
This hotel is easy to access and clean.
Cesar
Yes
Ahmad
Clean room, comfortable bed, receptionist was very helpful. Thank you
Location is close to few restaurants too.
Location is close to few restaurants too.
Location & surroundings
Sonesta Essentail Indianapolis Airport
6109 Cambridge Way, Plainfield, United States
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Sonesta Essentail Indianapolis Airport
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